Collection supervisor vs branch supervisor

The differences between collection supervisors and branch supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a collection supervisor and a branch supervisor. Additionally, a collection supervisor has an average salary of $64,766, which is higher than the $40,478 average annual salary of a branch supervisor.

The top three skills for a collection supervisor include customer service, FDCPA and delinquent accounts. The most important skills for a branch supervisor are security procedures, security measures, and branch management.

Collection supervisor vs branch supervisor overview

	Collection Supervisor	Branch Supervisor
Yearly salary	$64,766	$40,478
Hourly rate	$31.14	$19.46
Growth rate	-8%	17%
Number of jobs	21,526	26,662
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 53%
Average age	47	47
Years of experience	6	6

Collection supervisor vs branch supervisor salary

Collection supervisors and branch supervisors have different pay scales, as shown below.

	Collection Supervisor	Branch Supervisor
Average salary	$64,766	$40,478
Salary range	Between $45,000 And $92,000	Between $28,000 And $57,000
Highest paying City	Mount Laurel, NJ	-
Highest paying state	New York	-
Best paying company	Intuitive Surgical	-
Best paying industry	Finance	-

Differences between collection supervisor and branch supervisor education

There are a few differences between a collection supervisor and a branch supervisor in terms of educational background:

	Collection Supervisor	Branch Supervisor
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	California State University - Bakersfield	University of Pennsylvania

Collection supervisor vs branch supervisor demographics

Here are the differences between collection supervisors' and branch supervisors' demographics:

	Collection Supervisor	Branch Supervisor
Average age	47	47
Gender ratio	Male, 44.6% Female, 55.4%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%	Black or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between collection supervisor and branch supervisor duties and responsibilities

Collection supervisor example responsibilities.

Manage receivables, calculate DSO, cash projections, and presentations to upper level management.
Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Verify insurance coverage including Medicaid, Medicare, HMO and indemnity insurance.
Demonstrate effective negotiation urgency and problem resolution skills to resolve delinquent accounts by following state and federal guidelines.
Call monitoring template/system utilize daily to ensure agents are using proper collection techniques, maintaining professionalism and following FDCPA guidelines.
Complete weekly QA's and coaching's for a team of 12+.

Branch supervisor example responsibilities.

Negotiate service agreements for managing refrigeration and HVAC costs and prepare quoted work estimates.
Perform notary services to bank customers.
License notary of public and signature guarantee.
Monitor ATM, CDM, teller drawer, and vault cash, and order vault cash weekly.
Authenticate daily ATM activities via formal reconciliation reports.
Coordinate the development and management of appropriate personnel information, management database providing seamless integration with payroll and other school functions.

Collection supervisor vs branch supervisor skills

Common collection supervisor skills

Customer Service, 22%
FDCPA, 5%
Delinquent Accounts, 4%
Credit Card, 4%
Direct Reports, 3%
Medicare, 3%

Common branch supervisor skills

Security Procedures, 8%
Security Measures, 6%
Branch Management, 5%
State Laws, 5%
Bank Products, 4%
Loan Applications, 4%

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Collection Supervisor
Collection Supervisor vs Branch Supervisor

Updated January 8, 2025

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