Collection supervisor jobs near me - 357 jobs

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering - a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields - from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more. Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient. At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together. Job Overview We are seeking a proactive, detail-oriented Collections Manager to lead and support the collections process, ensuring timely receipt of accounts receivable. This working manager role blends strategic oversight with hands-on execution - driving cash flow performance, reducing aged receivables, and strengthening client relationships. The manager partners closely with collectors to prioritize portfolios, resolve escalations, and engage directly with clients when needed. This position is key to improving DSO, enhancing collaboration across Finance and Operations, and upholding Jensen Hughes' values of integrity, accountability, and excellence. Responsibilities Serve as a working manager for the Collections team, actively supporting day-to-day collection activities while leading the overall receivables portfolio across regions and business units. Partner closely with Collectors to prioritize accounts, manage escalations, and directly assist with high-risk or complex clients to drive resolution and timely payment. Cover portions of Collectors' portfolios as needed to ensure consistent client follow-up and minimize delays in cash collections. Partner with internal and external stakeholders including project analysts, clients, and legal counsel to resolve client disputes. Manage escalations and ensure compliance with company policy, client agreements, and relevant regulations. Identify and lead continuous improvement and automation initiatives (e.g., ERP or process enhancements) to increase efficiency and transparency. Provide coaching, training and performance feedback to Collectors, fostering a collaborative and accountable team environment. Ensure alignment with Jensen Hughes' values, particularly when dealing with clients and internal stakeholders. Requirements and Qualifications Bachelor's degree in finance, Accounting, Business Administration, or related field. Minimum 5+ years of progressive experience in collections Minimum 2+ years in a leadership or supervisory role of a team of at least 5 people. Proven track record of reducing DSO and improving collections processes. Strong understanding of credit risk, billing, and collections processes within professional services or project-based industries. Excellent communication, negotiation, and conflict resolution skills. Highly organized, analytical, and solution-oriented with strong attention to detail. Proficiency in ERP systems (e.g., Deltek, Oracle, SAP, NetSuite) and Microsoft Excel. Ability to work collaboratively in a fast-paced, global environment. Preferred Qualifications Experience in a professional services or consulting firm environment. Knowledge of government and private sector contract billing structures (T&M, Fixed Fee, etc.). Familiarity with international collections and currency considerations. #LI-BD1 #LI-Remote Please note that the salary range provided is a good faith estimate for the position at the time of posting and note a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data. Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location. National Pay Range$85,000-$110,000 USD Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose. *Policy on use of 3rd party recruiting agency for direct placements Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: This is not your typical Billing or Accounts Receivable role. As a key member of our finance team, you will provide "white-glove" service to a small portfolio of our largest and most complex enterprise customers. You will be the dedicated point of contact, managing the entire order-to-cash process from start to finish. This role requires a unique mix of senior-level accounting expertise and proactive customer relationship management. This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. Relocation assistance will not be provided for this role You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Serve as a dedicated partner for our top enterprise customers, providing a personalized and proactive billing experience. Manage a manual and complex invoicing process for our largest customers, from order intake to cash application, ensuring accuracy and timeliness. Embody the role of a collections analyst by actively reconciling and analyzing moving parts of a customer's account to ensure timely payments. Collaborate cross-functionally with sales, legal, and other teams to resolve complex billing discrepancies and customer inquiries. Develop a deep understanding of customer needs by getting on calls, asking the right questions, and proposing effective solutions. Interact directly with senior-level executives, both internally and externally, using your strong communication and executive presence to navigate sensitive situations. Champion process optimization by identifying bottlenecks in manual workflows and proposing refinements to streamline the order-to-cash cycle over time. Utilize your expertise in the full Order to Cash (OTC) cycle, including invoicing, cash application, and collections. Analyze and prepare accounts receivable reports, and assist in month-end close activities. Uphold Samsara's cultural principles as we continue to grow and scale globally. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Bachelor's degree, preferably in accounting. Minimum of 5 years of progressive experience in accounting, with at least 2 years in a dedicated Order to Cash (OTC) accounts receivable, or accounts management role Proven ability to manage complex, manual financial processes Experience with supporting Enterprise Customers and providing a white glove service. Demonstrated experience in cross-functional collaboration and problem-solving. Exceptional analytical skills and a knack for asking the right questions to get to the root of an issue. Executive presence and polished communication skills required to interact with senior leadership. Proficiency in Microsoft Excel and other accounting software. An ideal candidate also has: CPA. Experience prioritizing and managing time, working under strict deadlines, and ensuring compliance with company policies. Experience in tech is a plus. Must be a fast learner, multi-tasker with a strong desire to learn and have a ‘can do' attitude. Strong initiative, intellectual curiosity, and willingness to take ownership of complex problems. Must be able to collaborate and communicate effectively. Experience with NetSuite and other Enterprise Resource Planning (ERP) systems. Critical thinker, able to implement scalable processes. Excellent written and verbal communication skills, and analytical skills. Strong organization skills with exceptional attention to detail and follow-through. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$70,805-$109,480 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.

About the Role Bull City Financial Solutions is looking for a hands-on Collections Manager to lead our collections team and oversee day-to-day recovery operations. This role is focused on execution, performance, and compliance in a regulated environment, with responsibility for managing people, results, and process. You will manage team leads and collectors, track performance, address issues as they come up, and work with internal leadership and clients to ensure collections activity is effective and aligned with expectations. While the role includes client interaction, it is primarily focused on leading the collections function. This is a fully on-site role aligned with collections operations. Some teams may work remotely, but this position is expected to be present and engaged. Who We Are Since 1975, Bull City Financial Solutions has provided Accounts Receivable Management services nationwide, specializing in Healthcare, Utility, Communications, Financial, Education, and Government sectors. We handle large, complex portfolios and operate with a strong emphasis on professionalism, accountability, and compliance. Compensation & Benefits • Salary range: $70,000-$85,000 base pay (position is eligible to participate in the Leadership Level Bonus Plan, which is paid monthly) • 21 days PTO per year (increases over time) • 401(k) plan eligibility after 1 year • Opportunities for advancement What You'll Do • Lead and oversee daily collections operations • Manage collections staff, including team leads and collectors • Coach and develop team members, addressing performance issues as needed • Monitor productivity, call quality, and recovery metrics • Identify trends, gaps, and opportunities to improve results • Ensure all collection activity complies with applicable laws, regulations, and client requirements • Manage staffing, schedules, and workload distribution • Support client communication related to collections performance and escalations • Partner with leadership to align collections activity with company goals • Maintain clear reporting and visibility into collections performance • Build a professional, compliant, and results-focused team culture What We're Looking For • Previous experience managing collections operations • At least 3 years of leadership experience in a collections environment • Experience in regulated or healthcare collections preferred • Strong understanding of compliance, call center operations, and performance management • Clear and professional communication skills • Comfortable working with data, metrics, and reporting • Strong organizational and problem-solving skills • Proficient with computers and standard business software Work Environment • On-site, office-based role • Work hours aligned with collections operations • Down-to-earth, results-driven environment that values competence, accountability, and good coffee

What You'll Do: Manage and execute complex billing activities with a high degree of accuracy and timeliness Monitor customer accounts to ensure payments are received on time Apply customer payments accurately to customer accounts Maintain accurate, up-to-date customer billing records Prepare aging reports and provide regular status updates on outstanding balances Analyze billing data to identify discrepancies, trends, and process gaps Collaborate with Finance, Sales, and Operations to resolve billing discrepancies Handle escalated billing issues and support resolution with customers Assist in developing and maintaining billing policies and procedures What You'll Deliver: Accurate, timely billing for complex and high-visibility client accounts Effective resolution of complex billing issues with minimal client disruption Prepare aging reports and regular status updates on outstanding balances Well-maintained billing documentation, processes, and customer records Actionable insights that improve billing accuracy, efficiency, and compliance You'll Thrive in This Role If You: A bachelor's degree in accounting, Finance, Business Administration, or equivalent practical experience Proven experience in billing or a related finance role, with exposure to complex billing scenarios Strong analytical skills with the ability to interpret data and identify issues and trends Excellent written and verbal communication skills for working cross-functionally Proficiency with billing systems and financial tools A solid understanding of billing regulations and industry standards Strong attention to detail and a high level of ownership over your work Bonus Points: Experience supporting billing for recurring services, usage-based billing, or contract-driven invoicing Familiarity with ERP or billing platforms (e.g., NetSuite, Zuora, Salesforce, or similar) Exposure to billing processes in regulated or compliance-driven environments Experience partnering with Sales or Operations on complex account structures At Summit, our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you! Empower our people Constant elevation Customer first Focus on outcomes Embrace curiosity Summit offers a total rewards package designed to support you at work, at home, and everywhere in between. Here's a quick look at some of what's included. Your recruiter will walk you through all the details, and a few extras we didn't list here. Flexible Time Off (yes, really) Health, Dental, and Vision Insurance - with HSA/HRA options 401(k) with 4% employer match Life Insurance and Long-Term Disability coverage Free employee colocation and cloud account A fun, casual work environment where you can be yourself Compensation: The salary range for this role is $60,000 - $78,000 and is dependent on your experience, skills, and location. We aim to make offers that feel fair, forward-looking, and reflective of what you bring to the table - and where you want to grow. Internal candidates may see a different compensation package based on their current role, pay history, and progression at Summit. Same thoughtful approach, just with a bit more context. Summit is committed to a diverse and inclusive workplace. Summit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. As part of this commitment, Summit will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email ***************.

JOB SUMMARY: Responsible for overseeing the collection efforts of the Accounts Receivable department, managing a team of 6 - 8 collectors. Acts as liaison for collections activity to other department staff, managers and directors. Actively involved with the collection staff in contacting problem accounts to resolve issues. Essential Functions & Responsibilities: Supervise, review, evaluate and schedule work for Collections staff. Work with the Controller and CFO to set collection goals and targets for the department. Develop and maintain procedural documentation for the collection function. Develop and maintain department KPI's to accurately assess the performance of the function, using informed data to report activity to department leadership. Implement collection policies and procedures to avoid excessive past due accounts and write-offs. Implement deadlines for invoicing and payment collection. Oversee and assist with short paid invoices, unapplied cash receipts, credit offsets, etc. to ensure customer accounts are up to date and accurate. Work closely with cash application and billing specialist to ensure customer accounts are accurately recorded. Ability to reconcile complex customer accounts to understand and correct issues causing past due amounts. Willingness and ability to train staff on best practices and procedures to effectively manage their portfolios. Requirements: Working knowledge of Microsoft Office applications, including Excel, Outlook, and Word. Strong planning and problem-solving skills. Ability to analyze information and processes. Excellent verbal/written communication skills. Attention to detail. Education and Experience: Preferred Bachelor's degree in Accounting, Finance, Management, or related field. 2 - 5+ years of high-volume accounts receivable experience required. 2 - 5+ years of supervisory experience in a high-volume operation of similar scope required. Preferences: Experience leading teams of 5 or more. Epicor ERP HighRadius Billtrust Web Portals (Tungsten, Ariba, Coupa, Taulia, etc) Essential Physical Functions/Equipment Used: Must be able to sit for long periods of time. Must be able to use standard office equipment proficiently, including but not limited to: desktop computer, phone system, printer, copier, fax machine, scanner, etc. Must be able to avoid fatigue while viewing computer monitor for uninterrupted long periods of time. Come for the job, stay for the career. For immediate consideration-Apply Today! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Assistant Collections Manager's primary function is to coach, train and develop collectors into strong negotiators while providing excellent customer experience. The Assistant Manager must be able to effectively motivate collectors, to ensure high morale, and be able to achieve monthly goals.Essential Job Duties and Responsibilities: Monitor, train and develop collectors to maximize results while ensuring all policies and procedures are followed. Hold collectors accountable to performance expectations, productivity, attendance policy, and quality scores. Motivates collectors to achieve success and creates a team atmosphere Audits collection activities to ensure maximum results and partners with leadership to recommend changes to enhance the strategies to help lower delinquency Conducts weekly/monthly performance reviews with all direct reports Manages workload (queues and dialer campaigns) to ensure daily/monthly targets are achieved Required Skills, Knowledge and Abilities: Minimum 5 years of experience in collections, financial services or relevant field Minimum 3 years of experience in a consumer collection management role Advanced proficiency with computer functions with MS office suite strongly preferred Ability to lead or manage high performing front line representatives Exceptional communication skills including verbal, written, one-on-one and team Knowledge of collection industry regulations Ability to collaborate across departments to resolve customer concerns Strong leadership skills to motivate employees to achieve success Excellent problem-solving skills Goal oriented focusing on both short and long term visions Understanding of good collection practices and procedures Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills Must demonstrate ability to communicate effectively at all levels of the organization Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Ability to motivate others to achieve maximum results Ability to drive results with geographically dispersed team Compensation: $60,000 - $75,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Credit & Collections Analyst-US Remote At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary: The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers. It is essential to build effective customer relationships and collaborate with internal and external business partners to maximize collections. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is a must. This individual must embrace change and be willing to work as a change agent to continually improve the credit and collections process. Must evaluate and make credit decisions on customer orders based on account performance and other credit related data. This position may be required to perform credit reviews on existing customers and be able to spread and analyze financial statements and work with trade credit reports. Knowledge of risk mitigation tools such as forms of collateral and the bond and lien process are a plus. Other responsibilities include dispute management, research, resolution of unapplied cash and open credits and the preparation of month end reports. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner. What You Will Do: Must be able to prioritize work to achieve or exceed stated collection metrics. Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower DSO. Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities. Proactively contact customers concerning collections of past due receivables. Provide phone support by handling incoming calls from sales offices and customers on a variety of items. Responsible for developing and maintaining business relationships with customers (contractors and owners) and Sales Office personnel. Monitors assigned portfolio to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved program. Recommends changes to the existing program where warranted; exceptions are corrected and/or brought to the attention of Management. Prepares and recommends over line approval requests. Responsible for account reconciliation and identifying and tagging disputed items within assigned portfolio. Tracking and ensuring timely clearing of these disputed items is required. Initiates and maintains follow-up to ensure all operating and action conditions placed on approved credit files are completed within established time frames. Compiles all information necessary to comply with and complete reporting in a timely and efficient manner. Follows up on legal documentation required for a given customer account. Manage risk management for accounts & projects within a given level of authority once training is completed. Complete waivers of lien as required to obtain payment from customer Running Credit reports and calling for credit references as needed. Maintains open communication and good working relationships with Manager and fellow teammates to ensure fulfillment of the Credit goals and objectives. As required, perform all other related functions & projects as assigned. Make decisions to hold & release orders based on credit line exposures and risk determination Create workout plans for financially distressed customers that mitigate loss exposure to Allegion What You Need to Succeed: BS/BA in Finance, Accounting, or other Business degree preferred. Equivalent work experience would be a possible alternative 2 - 5 years of related experience required. Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants, and customers. Must exhibit a solid professional business image with a team player attitude. Ability to negotiate and effectively communicate judgment decisions required. Excellent written and oral communication skills required. Related work experiences with risk analysis and receivable collection a plus. Must be detail oriented and organized PC literacy required. Strong customer service and general office experience preferred. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”. You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance - Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Total Compensation Range: $67,900 to $120,100. The actual compensation will be determined based on experience and other factors permitted by law. Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East/West coast time zones. Shift Requirements: M-F 11:30-8pm ET (with rotational weekends - either Saturday/Sunday) ; M-F 8-4:30pm ET; OR 10-6:30pm ET Tues-Sat (Sun/Mon off) Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-REMOTE #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

Description What We're Looking For: We're actively seeking a Collections Analyst to join our vibrant team and assume a pivotal role in managing and enhancing the company's accounts receivable process, ensuring the prompt collection of outstanding debts. As a Collections Analyst, you'll collaborate closely with internal stakeholders and external clients to resolve payment discrepancies, minimize losses from bad debts, and cultivate positive relationships with customers. This position demands strong analytical abilities, keen attention to detail, and effective communication skills to propel the collections process forward and fortify the company's financial stability. Its more than just a job title here. We're dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities. Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasizing collaboration. In this environment, achievements are lauded, and setbacks are viewed as valuable opportunities for growth. Join us in crafting a nurturing, growth-oriented atmosphere where you'll have the opportunity to excel in all aspects of your life! What You'll Do: - Efficiently manage the accounts receivable process, encompassing tasks such as invoicing and issuing credit memos. - Take proactive measures to engage customers, following up on outstanding invoices and swiftly resolving any payment discrepancies. - Handle incoming payments with precision, ensuring accurate allocation and meticulous reconciliation of account balances. - Conduct thorough investigations into billing disputes and promptly address customer inquiries, maintaining a focus on timely resolution. - Develop and execute strategic collections initiatives aimed at minimizing bad debt and optimizing cash flow. - Monitor ageing reports diligently, strategically prioritizing collection efforts based on customer payment behaviours and patterns. - Generate comprehensive reports and insightful analytics to monitor collection activities and identify emerging trends. - Collaborate seamlessly with cross-functional teams to streamline and enhance billing and collections processes. - Cultivate and nurture positive relationships with customers, fostering an environment conducive to successful collection efforts. What You'll Bring: - Bachelor's degree or above in Accounting, Finance, Business Administration, or related field. - 2+ years of experience in accounts receivable, collections, or related financial role. - Proficiency in Microsoft Excel and familiarity with TDS system. - Meticulous attention to detail, coupled with strong analytical and problem-solving capabilities. - The ability to thrive independently, prioritize tasks, and meet deadlines in a fast-paced environment. - Knowledge of regulatory compliance and legal requirements pertaining to collections activities would be advantageous. - Excellent written and verbal communication skills in English. - Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. - The ability to legally work in the country of hire is required for this position. What We Offer: - Enjoy flexible paid time off options for enhanced work-life balance - Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage - Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. - Energetic work environment with a hybrid work style, providing the balance you need - Benefit from our family leave program, which grows with your tenure at Meltwater. - Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Our Story The sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way. We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals. So, in a nutshell, that's Meltwater. We love working here, and we think you will too. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Job DescriptionRemote Collections Supervisor | Collections Team Lead | Call Center Supervisor Live Oak Financial, Inc. Full-Time | Remote | Collections Leadership | Financial Services Live Oak Financial, Inc. is seeking an experienced Remote Collections Supervisor to lead, coach, and manage a team of professional collectors within a compliance-first, KPI-driven collections environment. This role is responsible for team performance, liquidation results, quality assurance adherence, and day-to-day operational leadership. This is not a junior or trainee role. We are looking for a hands-on supervisor with real collections leadership experience who can drive results, enforce standards, and operate autonomously in a remote setting. Core Responsibilities (ATS-Optimized) Supervise and lead a team of debt collectors / collections specialists Monitor and drive performance against KPIs (call volume, RPC, liquidation, new money) Conduct daily huddles, call coaching, and one-on-one performance reviews Enforce FDCPA, Regulation F, TCPA, and internal compliance standards Review call quality, account notes, and collector activity Partner with QA, Compliance, and Management to address issues and improvements Assist with onboarding, training, and ramping of new collectors Manage attendance, schedules, and productivity in a remote environment Escalate disputes, complaints, and sensitive accounts per procedure Maintain accurate reporting and documentation within collections systems Required Qualifications (High-Match Keywords) 2+ years of experience as a Collections Supervisor, Team Lead, or Call Center Supervisor Prior hands-on experience as a debt collector (consumer and/or commercial) Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance Experience supervising remote or call center collections teams Proven ability to coach collectors to measurable performance improvement Experience managing dialer-based, high-volume collections environments Strong leadership, communication, and accountability skills Comfortable working independently in a remote supervisory role Preferred Experience Financial services, lending, medical, utility, telecom, or BPO collections QA monitoring, call scoring, or compliance audits Skip tracing and dispute handling workflows Performance-based compensation environments Compensation & Benefits Competitive supervisory-level base pay Performance-based incentives tied to team results Paid training and compliance support Stable, full-time remote leadership role Advancement opportunities into Senior Supervisor, Operations Manager, or Compliance Leadership Work Environment Fully remote position Structured schedules with defined KPIs Compliance-first culture with strong QA support Executive-led organization with modern systems Why Live Oak Financial Growing national financial services organization Strong compliance and operational infrastructure Clear authority, expectations, and accountability Long-term stability and leadership growth runway Equal Opportunity Employer Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.

DrHouse is a leading U.S.-based telemedicine company redefining how patients access care. We deliver fast, affordable, and high-quality virtual healthcare, putting patients first while operating at scale across the United States. As we continue to grow, we are seeking a Senior Billing Specialist / Revenue Cycle Lead to own and optimize our end-to-end billing and revenue cycle operations. Role Overview This is a senior, hands-on leadership role responsible for owning the full revenue cycle while leading and developing the billing team. You will serve as the subject matter expert for U.S. healthcare billing, oversee daily billing operations, manage payer relationships, and drive continuous improvement in collections, denial reduction, and compliance. This role is primarily focused on commercial payers and Medicare. The ideal candidate has deep experience in U.S. medical billing, strong leadership skills, and is comfortable operating in a fast-paced telehealth environment. Key Responsibilities Lead, manage, and mentor the billing and revenue cycle team, ensuring accuracy, efficiency, and accountability Own the full revenue cycle, including insurance verification, charge entry, claim submission, payment posting, denials management, and collections Establish and optimize billing workflows, performance metrics, and QA processes Act as the escalation point for complex billing and payer issues Drive initiatives to improve reimbursement rates, reduce denials, and accelerate cash flow Serve as the primary contact for payer relationships, including Humana, Aetna, BCBS, UHC, Medicare, and Anthem Ensure compliance with HIPAA, CMS regulations, and payer policies Partner cross-functionally with clinical, compliance, product, and leadership teams Analyze billing and revenue data and report key KPIs to senior leadership Required Qualifications 5+ years of experience in U.S. medical billing and revenue cycle management Proven experience leading or supervising billing teams Strong expertise with commercial payers and Medicare Advanced knowledge of CPT, ICD-10, denial management, and payer workflows Hands-on experience with EHR and practice management systems; clearinghouse experience preferred Strong understanding of HIPAA, CMS rules, and reimbursement regulations Excellent leadership, communication, and problem-solving skills Highly detail-oriented with strong analytical capabilities Preferred Qualifications Experience in telehealth, virtual care, or high-volume digital health environments Professional certifications such as CRCE, CRCP, HFMA certifications, leadership training, or similar Experience scaling billing operations in a growing organization What We Offer Fully remote role within the U.S. Competitive compensation based on experience High-impact leadership role with ownership over revenue operations Opportunity to build and scale billing processes in a growing telehealth company Mission-driven team focused on expanding access to care

Description At Geneo United, we are transforming the professional aesthetics market with non-invasive technologies that regenerate skin from within-delivering real results without downtime. Rooted in the medical-grade innovation of Lumenis and Pollogen , Geneo was built for the modern aesthetics practice-merging science, artistry, and proven technology to elevate the treatment experience. Our flagship treatment, Glo2Facial™, is a breakthrough in facial aesthetics that integrates RF Pro for dermal-level collagen stimulation, Oxfoliation™ to trigger natural oxygenation and renewal, and advanced ultrasound infusion of clean, EU-certified ingredients-all paired with a hands-free massage experience that supports circulation and lymphatic drainage. Geneo's mission is to help aesthetic providers meet the growing demand for regenerative, skin-health-forward treatments that go beyond surface-level results. As the industry moves toward more natural, long-term outcomes, we're leading the way with technologies that restore, rebuild, and reveal confident, healthy-looking skin-through every stage of life. The Role Summary: Geneo is seeking a Senior Accounts Receivable (AR) Specialist to own end-to-end billing, collections, and cash application workflows across capital devices and consumables. You'll ensure invoice accuracy, drive timely collections, resolve issues quickly, and partner cross-functionally with Sales, Operations, and Finance to keep our order-to-cash engine running. This is a hands-on role for a detail-obsessed AR expert who thrives in a fast-paced environment. Essential Responsibilities: Invoicing & Billing: Create/send invoices for capital devices and Net-30 consumables; ensure accuracy against contracts and POs; notate status in the collections module. Delinquency Outreach: Proactively email delinquent accounts to secure updated payment methods; manage Credit Card Authorization (CCA) via DocuSign. Deal Review: Review/approve capital device deals prior to shipment for accuracy and terms compliance. Proforma & Financing: Generate Proforma invoices for financing partners upon PO receipt; validate POs against contracts and resolve discrepancies before release. Customer Billing Cycles: Send Net-30 invoices as orders are placed; track, monitor, and follow up on past-due balances. Credit Checks: Perform credit checks for in-house membership financing; follow the established approval matrix. Collections: Lead cash collection efforts for delinquent 1305 accounts; coordinate with third-party collections partner (ABNA) as needed. Customer Statements: Prepare manual account statements/payment histories for 1305 customers upon request. Invoice Support: Provide invoice copies for 1303 consumable orders; field internal/external billing inquiries by email/phone. Cash Apps Partnership: Send daily Shopify order reports to the Cash Applications team; provide application direction for unidentified funds. Issue Research: Investigate order/app issues across Shopify and SAP to drive resolution and correct application of funds. Cash Clearing: Process and clear cash receipts for capital and consumable orders; ensure timely, accurate posting. Audit Support: Prepare/maintain audit packs; support internal/external audits related to AR. Payment Plans: Track and process RF Pro payment plans; ensure on-time, accurate collections/postings. Chargebacks: Prepare and file chargeback challenge packets; track outcomes and tighten prevention controls. Tax Exemption: Enter/maintain tax-exempt certificates in Vertex; liaise on customer tax questions. Aging & Dunning: Run SAP ZFI aging; prioritize outreach to Net-30 consumable customers and execute dunning strategies. Cross-Functional Collaboration: Partner with Sales Ops, Logistics, and Finance to remove blockers and accelerate collections. Continuous Improvement: Recommend process/control enhancements to increase accuracy, speed, and cash flow. Other duties as assigned. Qualifications: 5+ years progressive AR experience (billing, collections, cash app); aesthetics/medical device or eCommerce a plus. Working knowledge of SAP (incl. ZFI aging) or similar ERP required; Shopify and Vertex experience strongly preferred. Proficient with DocuSign (or equivalent) for CCA and contract workflows. Experience preparing chargeback responses and working with third-party collections partners. Strong Excel (lookups, pivots, reconciliation); comfortable in high-volume, multi-SKU environments. Clear, confident communicator-able to influence customers and collaborate with Sales/Operations. Highly organized, meticulous, and deadline-driven; great at prioritizing in a fast-paced setting. Bachelor's in Accounting, Finance, or related field preferred (or equivalent experience Skills & Attributes Detail-oriented, data-driven, and results-focused with excellent follow-through. High integrity and customer empathy; balances firmness in collections with relationship stewardship. Process-improvement mindset; proactively identifies gaps and proposes solutions. Self-starter who takes ownership and meets deadlines with minimal supervision. We include full health benefits, that's medical, dental, vision, FSAs, and HSAs. We also provide Basic Life/AD&D and Long-Term Disability coverage at no cost to you! Top these benefits off with a 401(K) plan with an employer match & did we mention, facials! Compensation: Competitive base salary between $60,000 and $72,000.00 depending on your experience and market.The range listed is just one component of Geneo's total rewards package for our employees. Other rewards may include annual bonuses, paid time off, and region-specific benefits. An employee's pay position within the listed salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. Here's What We Value Most - The A-B-C of GeneoOur Core Values shape how we work, lead, and win together. The right person for this role naturally embodies them every day:A - Alignment: We win together. When our goals align, success follows. You collaborate, communicate, and stay laser-focused on shared outcomes.B - Bend Time: Work smarter, not harder. You find creative ways to maximize efficiency, staying agile and proactive in a fast-moving environment.C - Conflict with Kindness: No BS. No drama. Just respect. You address challenges directly while maintaining professionalism and empathy.D - Data Drives Decisions: Let the numbers lead. You use insights and analytics to tell the story, guide your strategy, and drive measurable impact.E - Execution is Expected: Say it. Do it. Deliver. You're accountable, consistent, and proud of your follow-through.F - Focus: You prioritize what matters most - because clarity fuels great results.We're Not for the Faint of Heart - High Performers OnlyWe're fast, we're bold, and we expect results. At Geneo, effort matters - but impact matters more. If you love challenges, thrive under pressure, and deliver with consistency, you'll fit right in.What We Expect: Immediate contribution - we move fast, and you're ready to hit the ground running. High activity - showing up isn't enough; we win through action. Measurable results - your success will be visible, celebrated, and rewarded. What You Get: A limitless growth environment with no ceiling for high performers. A team of driven professionals who push, inspire, and celebrate one another. Recognition and reward for real achievement - not just effort. This is the place for those who want to be pushed, measured, and celebrated - all at once. If that fires you up, you're exactly who we're looking for. Job Specifications Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the employees of this . Duties, responsibilities, and activities may change at any time with or without notice. Geneo and Glo2Fcial are committed to equal employment opportunity. We do not discriminate based on an individual's race and associated traits, sex, gender, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, sexual orientation, gender identity and expression, age, genetic information, military and veteran status, or any other basis prohibited by law state or federal. This policy governs all aspects of employment at Geneo and Glo2Facial, including hiring, assignments, training, promotion, compensation, employee benefits, employee discipline and discharge, and all other terms and employment conditions. The job duties listed above should not be construed as an exhaustive list of all job duties required. Other duties will be assigned as need arises and according to programmatic need. I have read, understand and agree with this job description. I understand that if I am unable to perform my essential job duties, I will be subject to progressive corrective action up to and including termination.

Apply today! Hourly rate is $18.00/hour. This role is a home based position and requires residency and maintaining residency in (Minnesota, CST, Wisconsin, CST, Texas, CST, South Dakota, CST or Arizona, MST) if offered the role. About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Target Enterprise Services (TES) organization is close to the action when it comes to communication-whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target's distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service-from the inside out-through enterprise services our people can count on. TES has multiple service centers focused on delivering a superior experience with every contact and providing the quick and seamless resolution of issues on behalf of our guests and team members. From RedCard Guest Services to Target.com Guest Services (TGS) to the Client Support Center (CSC), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. From our headquarter locations to our stores and distribution centers, we directly support Target's bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best. As a Home Based Sr. Specialist in Collections, you'll interact with delinquent guests and negotiate payments arrangements for both inbound and outbound collections. You'll provide a Target brand interaction with credit accountholders by treating them with respect and appreciation, displaying courtesy and friendliness, recognizing various accountholder segments and providing appropriate workable solutions. In order to successfully do this you be responsible for clearly understanding and abiding by all credit policies and procedures, account payment terms, billing/collections systems and various state and federal laws, rules and regulations governing credit and collections. You'll demonstrate problem solving skills by probing or making suggestions for the handling of exceptional account situations (e.g bankruptcy, CCC, deceased, legal, fraud, billing disputes, etc.). You'll work in a multi-media environment (emails, phone calls, chat messages, and letters) that's challenging and fast paced, requiring you to prioritize work accordingly. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. Start date: 3/9/2026 Training schedule: 6 weeks of virtual training (3 weeks of virtual classroom training and 3 weeks transition zone where your participation and attendance will be monitored). Training hours are Monday-Friday from 8am-4:30pm CT/Monday - Friday 6am -2:30pm AZ Permanent schedule: 32 -40 hour flex (this means that your schedule can vary between the minimum of working 32 hours per week to the maximum of 40 hours per week. You will know your schedule up to 3 weeks in advance). When you work your Saturday, you will be given a variable day off that week to accommodate. The hours in which your schedule may range are: * March through November - scheduled within these hours * Mon-Thu: 12:30 PM-9:00 PM CT / 10:30 AM-7:00 PM AZ * Fri: 8:30 AM-5:00 PM CT / 6:30 AM-3:00 PM AZ * Sat: 7:00 AM-3:30 PM CT / 5:00 AM-1:30 PM AZ (every 3rd Saturday) * November through March- scheduled within these hours * Mon-Thu: 12:30 PM-9:00 PM CT / 11:30 AM-8:00 PM AZ * Fri: 8:30 AM-5:00 PM CT / 7:30 AM-4:00 PM AZ * Sat: 7:00 AM-3:30 PM CT / 6:00 AM-2:30 PM AZ (every 3rd Saturday) About you: * Reside within the states of: * Arizona (Mountain Standard Time Zone) * Minnesota (Central Time Zone) * South Dakota (Central Time Zone) * Texas (Central Time Zone) * Wisconsin (Central Time Zone) * High School Diploma or GED * Ability to work a flexible schedule including nights, weekends and holidays * 1-2 years of previous guest experience or customer service experience * Ability to interact with guests, team members and internal business partners with a professional, friendly, empathetic style, and deescalate as needed * Excellent verbal and written communication skills, including listening, negotiating and decision making skills. Experience dealing with escalated guest complaints * Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues * Strong technical skills, ability to work within multiple systems, and high proficiency with PC/Microsoft applications * Access to a Home work space that is clear of noise distractions to perform the role * Hardwired internet in your home location (Hardwired: using an Ethernet cable to directly connect the Target-issued computer to the modem or router) * Meet the minimum bandwidth requirement of 40mbps download/5mbps upload * Ability to engage via a Target issued web camera for required meetings, trainings and/or interactions * Ability to safely lift and carry up to 25 pounds of equipment Additional Home Based requirements: * From time to time, and upon request, you may be required to complete an internet speed test and email a picture of your speed test result to your leader. * You will be required to deactivate wireless capability when using Target equipment during your work hours. * You will be required to save emergency and work telephone numbers (not including online resources) and other required notices in a conspicuous spot in your home workspace. * If there are lengthy disruptions to your power or internet service, you will be required to follow specific Target processes which may include taking unpaid time off if applicable. * You will take reasonable care to prevent unauthorized disclosure of or access to Target property or information by others in the home worksite. * You must log off or lock your Target issued computer when you are away from your workspace. * Target-issued equipment can only be used for Target business purposes and printing and/or storing proprietary information is not allowed. * You must keep your workspace free from any personal cell phones, tablets or other such devices (especially video and audio recording devices). * You must maintain Target's dress code expectations while working from home. * You must maintain only one designated work location. * You must use the surge protector that will be provided with your Target-issued equipment. * You will not be reimbursed for any home office costs, such as internet, office supplies, or desk furniture. * You are expected to follow Target's "Ergonomics in the Workplace" document when setting up your workspace and to ensure a safe work environment. * You should have a working smoke detector in or near the workspace. * You should have a first aid kit accessible near the workspace. * You will be expected to set up all issued Target equipment in your home workspace. * You will be expected to disassemble and return all Target issued equipment as directed by your leader upon request and/or upon the ending of your role. By submitting an application, you acknowledge that you can meet all the above listed requirements Find competitive benefits from financial and education to well-being and beyond at ********************************************** Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Application deadline is : 01/18/2026

THE ORGANIZATION: Accion Opportunity Fund is an unparalleled financial support system that provides small business owners with access to capital, networks, and coaching. We work to build inclusive and accessible options for these determined business owners. For over 30 years we have deployed over $1 billion in over 35,000 loans and served 4 million business owners with educational resources. Our client base is nearly 90% from underserved communities. In addition to providing resources and loans to small businesses, we also conduct original research, advocate for policy changes, and finance community construction projects in low-income neighborhoods through our New Markets Tax Credit program. AOF is on a journey to both scale our impact and become financially sustainable. We're building a better system for underserved small businesses and a workplace where passionate problem-solvers, data-driven thinkers, and small business champions thrive. For more information about us, visit ******************* ROLE SUMMARY: Reporting to the Sr. Director, Collections, the Sr. Collections Specialist is responsible for managing a portfolio of distressed commercial transportation and business loans, with a focus on optimizing recoveries, minimizing losses, and ensuring compliance with all regulatory and internal policies. This position requires specialized expertise in collections involving transportation-related assets, legal escalations, and complex account management. The role combines analytical, investigative, and negotiation skills to recover outstanding debts, manage litigation and repossession processes, and support organizational recovery goals. JOB DUTIES AND RESPONSIBILITIES: Portfolio Management & Analysis Manage a portfolio of distressed commercial transportation and small business loans, ensuring proactive recovery strategies and timely resolution of delinquencies. Supervise assigned accounts to identify unresolved debts, prioritize high-risk exposures, and document all actions in the system of record. Research and analyze borrower histories, collateral values, payment trends, and prior collection efforts to develop targeted recovery plans. Conduct detailed analysis of financial statements, collateral documentation, and repayment capacity for restructuring, forbearance, or settlement options. Specialized Transportation & Asset Recovery Utilize skip tracing tools, GPS data, financial records, and public databases to locate borrowers and missing commercial transportation equipment. Develop and execute strategies to locate, secure, and recover transportation assets in compliance with applicable laws and internal protocols. Collaborate with Risk Management and Equipment Management teams on high-value litigation, repossession, and bankruptcy cases related to transportation assets. Ensure all asset-recovery activities adhere to state and federal guidelines, including UCC and FDCPA regulations. Negotiation & Resolution Engage directly with clients to resolve disputes, establish urgency, and negotiate repayment or settlement arrangements that align with both client capacity and AOF's recovery objectives. Apply judgment and creativity to develop feasible solutions for borrowers unable to pay in full. Ensure all negotiations and communications comply with company policy and applicable regulations. Reporting & Compliance Prepare, analyze, and distribute monthly collection and recovery performance reports for management review. Maintain call quality and productivity metrics consistent with departmental standards. Ensure all actions, communications, and case documentation adhere to legal, compliance, and audit requirements. Cross-Functional Collaboration Work closely with internal departments-including Legal, Risk Management, Accounting, and Equipment Management-to ensure alignment and effective resolution of complex recovery cases. Contribute to departmental goals, planning efforts, and process improvement initiatives designed to enhance recovery effectiveness. Administrative & Investigative Support Conduct skip tracing and investigative research when borrowers cannot be located, ensuring all reasonable efforts are made to re-establish contact. Perform administrative duties related to account documentation, correspondence, and office efficiency. Respond to client account inquiries in a timely, courteous, and professional manner. Undertake additional responsibilities as assigned by management in support of department and organizational priorities. MUST HAVES: Strong proficiency with skip tracing tools, data based and investigative research methods Strong negotiation and settlement resolution skills Excellent analytical and problem-solving abilities Proven track record of meeting or exceeding recovery targets in commercial financial industry Ability to work independently with minimal supervision Strong communication skills, both written and verbal Proficiency in Excel 5-7 years in commercial transportation finance or leasing Bilingual - Spanish or Punjabi speaking a plus PERKS AND BENEFITS: Our mission is what motivates us to come to work each day. We know that happy employees are productive employees, which is why we offer a comprehensive benefits package that includes: Competitive salary commensurate with experience. An environment that values work-life balance and monthly remote work reimbursements. 100% company-funded Medical, Dental, Vision, Life & Disability coverage for employees (Based upon your plan selection). 90% company-funded dependent coverage (Based upon your plan selection) as well as Flexible Spending Accounts. Voluntary benefits with payroll deduction for Supplemental Life & AD&D insurance and legal plans. Tax deferred & Roth 403(b) Retirement Plan with employer match. 15 paid vacation days, 12 paid holidays, 1 floating paid holiday, 10 Sick days, and paid parental leave. We are an equal opportunity employer and committed to improving diversity, equity, and inclusion at Accion Opportunity Fund. AOF does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Hourly Range*: $26 - $30.96 *Please note that the above hourly range is a national range, and compensation is dependent upon the candidate's experience and skill level.

JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! * MUST HAVE MEDICARE/MEDICAID BILLING EXPERIENCE IN LONG TERM CARE POSITION OVERVIEW A Business Office Manager is responsible for overseeing the billing, collections and financial operations of the health campus. They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on claims and reimbursements. Key Responsibilities * Leads billing and collections for all of the campus payer types. * Establishes and maintains filing systems for accounts receivable and resident information. * Creates and manages the setup of new residents and resident trust accounts in the accounts receivable system. * Maintains census records in the Accounts Receivable system for accurate billing. * Manages monthly billing processes for all payer classes in an accurate and timely manner according to the monthly AR calendar. * Posts payments received appropriately to the correct resident account. * Monitors and collects accounts receivable. Qualifications * High school diploma or GED/HSE preferred * 1-3 years of relevant experience preferred LOCATION US-OH-Lancaster The Springs at Wyandot Trail 1495 Granville Pike Lancaster OH BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Misty ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. A Business Office Manager is responsible for overseeing the billing, collections and financial operations of the health campus. They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on claims and reimbursements. Key Responsibilities * Leads billing and collections for all of the campus payer types. * Establishes and maintains filing systems for accounts receivable and resident information. * Creates and manages the setup of new residents and resident trust accounts in the accounts receivable system. * Maintains census records in the Accounts Receivable system for accurate billing. * Manages monthly billing processes for all payer classes in an accurate and timely manner according to the monthly AR calendar. * Posts payments received appropriately to the correct resident account. * Monitors and collects accounts receivable. Qualifications * High school diploma or GED/HSE preferred * 1-3 years of relevant experience preferred At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! * MUST HAVE MEDICARE/MEDICAID BILLING EXPERIENCE IN LONG TERM CARE

Job DescriptionDescriptionBe a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview We are seeking an experienced Accounts Receivable Supervisor with 7+ years of progressive AR experience to help scale our receivable functions. This role will oversee complex customer payment arrangements, ensure timely and accurate invoices, collections and reporting, as well as manage a small team of AR professionals. The ideal candidate brings a customer service mentality, deep technical AR sub ledger understanding, and experience analyzing and reporting AR related financial data. Specific Roles & Responsibilities:Accounts Receivable & Billing Oversee end-to-end accounts receivable operations for a targeted group of customers, including invoices, collections, cash applications, credits, and adjustments Manage complex billing structures, including multi-year contracts, payment plans and customer-specific requirements Serve as first escalation point for complex customer issues, disputes, and contract interpretation related to billing and payment Ensure accurate AR aging, monitor collection performance, and drive continuous improvement in DSO and cash flow Partner closely with Sales, Renewals, Partner Success and Operations to align billing with contract terms, customer expectations and financial operations Ensure up-to-date records of all phone calls and email notes are being maintained in the system and on spreadsheets Team Leadership Lead, coach, and develop a team of AR professionals, providing clear direction, performance feedback, and career development Allocate workload effectively and ensure service levels are met during peak billing cycles Controls, Reporting & Systems Maintain strong internal controls and ensure compliance with accounting policies and GAAP Assist as needed with month-end close, including reconciliations, suggestions of doubtful accounts, and management reporting Support audits by providing requested documentation and explanations related to customers Suggest process improvements and automation within AR systems and billing tools (ERP, CRM, payment platforms) Qualifications: Required 7+ years of accounts receivable experience, including supervision or team leadership Proven experience handling complex customers and billing arrangements Capable of critical thinking, reaching a reasonable and comprehensive conclusion Excellent proficiency with Microsoft Office products, particularly Excel and Outlook Experience with ERP and billing systems, preferably NetSuite Preferred Experience in subscription-based businesses Experience with Stripe Payment Processing Software Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies! Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include: Competitive compensation package Employee Equity Appreciation Program Health and wellness insurance benefits 401k with employer match Flexible work environment Unlimited paid time off (which includes paid holidays and Winter Break) Paid parental leave Tuition assistance, professional development, and opportunities for career growth Best in class technology equipment for every employee Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive. Equal Employment Opportunity (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA)

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for notifying customers of delinquent accounts to solicit payment. Receive payment and post to customer's account. Maintain records of collection and status of accounts. Major Tasks, Responsibilities and Key Accountabilities •Performs a wide variety of credit and collection functions for larger or more complex accounts. •Ensures compliance with established guidelines, guidelines reviews and monitors credit sources, credit files, customer applications and delinquent accounts. •Compiles and maintains basic credit information about financial status of customer and status of collection efforts. •Maintains records on credit risks, delinquent accounts and incomplete files. •Ensures compliance with established guidelines. •Performs other duties as assigned. Nature and Scope May modify processes to resolve situations. Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process. Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds). Typically requires overnight travel less than 10% of the time. Education and Experience Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility. Preferred Qualifications 5-7 years B2B Credit and Collections - REQUIRED Construction industry with lien and bond rights knowledge - Preferred Accounts Receivable Credit Analysis and Reconciliations Customer Service/Relationship Building Intermediate Excel skills Tech savvy This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center. If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. This is a fully remote position for all cities in the states listed. Primary Responsibilities Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. Track and evaluate past due A/R accounts to reduce the risk of credit exposure Evaluate credit worthiness of accounts and determine proper account order hold or releases Ability to research cash application matters on customer account Evaluate aged items for bad debt write off and refund analysis Perform offsetting adjustments to ensure customer account balances are properly stated Contact customers to secure payment on overdue balances, issues resolution on open items Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. Provide monthly and ad-hoc reports and updates to key stakeholders Systems Responsibilities Maintain and manage all data related to customer discounts, allowances and other deductions in SAP Track work on deductions issues unless the issue is resolved Research Cash Applications done on customers from Bank Statements Compliance Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. Ensures GAAP, SOX and Cencora policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals Support audits of deductions, payments and write-offs Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities Financial recovery of invalid disputed customer account receivables balances Negotiate and structure payment plans Ensure customer accounts are accurately stated in adherence to US GAAP Recommend write offs for uncollectable open invoices and disputed balances Education and Work Experience Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program Skills and Knowledge Associate Degree in Accounting or Finance, but Bachelor's Degree preferred 5 years of A/R software experience for large corporations such as SAP, Oracle, etc 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals 5 years minimum of Cash Application research and analysis Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally 5 years following GAAP and SOX requirements in a publicly traded company Ability to work in a global team environment #LI-SW1 What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation

Senior Collections Representative - (250003C5) Description The person in this position will be responsible to monitor and research cases that are in-house and on the discharged not final billed report to mitigate any potential denials and ensure that claims are clean before billing. Individual will work closely with Clinical Resource Management (CRM) to ensure cases reflect the correct clinical level of care and ensure clinical information is received by the insurance carrier for timely level of care authorizationsby the payers. Monitor and report payer authorization delays and stall tactics as they occur . Follow-up with all insurance carriers to facilitate timely and correct reimbursement for high balance cases. Investigate and report reasons for non-payment and delays. Perform root cause analysis of the various trends identified. Write appeals to recover denied and underpaid claims. Support payer escalation process by being able to ensure high balance casesare prepared for outsourcing to attorney . Gather documentation and summarize issues for attorney . Qualifications Minimum EducationHigh School Diploma or GED (Required) Minimum Work Experience5 years Related patient accounting experience required especially related to denial mitigation, root cause analysis and LOC reconciliation. (Required) Functional AccountabilitiesPre-Billing Review inpatient cases before billing to ensure that leveling, authorization, eligibility and any other function to ensure a clean claim is released for billing. Continuously monitor the pending report with CRM to ensure issues are resolved in a timely manner. Maintain OP DNFB to include updating DX codes from PPM. Analyze and Report Conduct root cause analysis of issues reducing reimbursement & slowing payment cycle; identify key issues and assist in tracking, trending and reporting; identify and clearly communicate deficiencies and resolutions of issues impacting reimbursement; respond in a timely fashion to any deviation from established and required processes and standards. Conduct analysis on a wide variety of issues related to billing, collections and denial processes; make process improvement recommendations based on findings; interact at all levels of CNMC to include senior management. Assist in development of solutions, training & education to resolve issues and share data with staff and management. Continuously work to improve the design and performance of the established reporting and tracking systems. Appeal Ensure all high dollar denials & underpayments are appealed & followed up timely; ensure maximum recovery of reduced reimbursement. Manage large volumes of denials, denial amounts and various appeal deadlines to prioritize workload and maximize reimbursement. Process individual denials and ensure written appeals are clear, concise and within timely appeal limits. Collection Support Check for payment posting and receive list of unpaid claims from system; proactively follow-up on submitted claims to determine payment status through telephone or web contact in a timely manner; collect information from carriers about what specific documentation is needed to pay claim. Contact internal departments (Health Information Management, Clinic Operations) for information and documentation to carrier to facilitate claim payment; provide documentation via fax, phone or mail to payer, e. g. , operative reports. Track appeals of denied claims to determine status and work with carrier for payment; resubmit claim if payer does not have record of claim. Prioritize work to facilitate payment of higher account balances. May follow-up with parent, if insurance has paid parent to receive reimbursement. May recommend adjustments and write-offs to bill within identified parameters; refer to manager as appropriate. Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/CommunicationDemonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial ResponsibilityUse resources efficiently Search for less costly ways of doing things SafetySpeak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: Remote Work Location 111 Michigan Avenue NW Washington 20010Job: Accounting & FinanceOrganization: FinancePosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: 40 hours per week Job Posting: Jan 13, 2026, 4:12:38 PMFull-Time Salary Range: 39832 - 66393. 6