Collection Supervisor remote jobs - 371 jobs

Job Description Career Staffing Talent (CST) has partnered with an Am Law 100 firm to recruit a Senior Billing Specialist for its New York office. The position is HYBRID and offers the opportunity to work at a prestigious law firm. We aim to hire quickly. Please apply! Any inquiry or application will be kept in strictest confidence. _________ Senior Billing Specialist - New York City (Hybrid Remote)

About Upstart Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoPerforms a variety of collection activities including collection calls, correspondence, negotiating payment plans, and maintaining records of all communication. Provides customer service regarding collections issues, processes customer refunds, processes and reviews account adjustments, and resolves client discrepancies. Has substantial understanding of the job / function / products and applies knowledge and skills to complete a wide range of tasks. Demonstrates excellent judgement and resolves difficult calls and situations. May be viewed as a subject matter expert on a variety of tasks and/or act as a SPOC specialist. How You'll Contribute Responsible for collection of highly complex/difficult accounts and situations. Provide specialized collection work, gathering detailed financial information and negotiating resolutions. Assist team members with difficult or complex accounts and situations, utilizing technical knowledge of collections, procedural guidelines, and industry knowledge. Prepare weekly and monthly updates and status reports of outstanding delinquencies. Provides financial counseling to discuss and resolve debt situation within established limits. What You'll Bring Required Education, Experience, Certification/Licensure High School diploma or equivalent Some college preferred Typically requires 4 -7 years of high-volume commercial collections experience. Knowledge, Skills, and Abilities (KSAs) Excellent verbal and written skills with strong negotiation and active listening skills. Problem solving, time management, and organizational skills. Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes. Strong attention to detail Strong knowledge of billing procedures, collections techniques, and accounts receivable. Able to thrive working in a fast-paced collaborative environment and manage multiple priorities. Strong computer skills including Microsoft Office applications. Strong knowledge of state and federal Fair Debt Collections Laws, US Bankruptcy Code, and bankruptcy procedures and regulations. Able to analyze and interpret complex documents to make sound decisions and recommendations. Experience with mainframe system Oracle or related operating systems. Able to interact and communicate with individuals at all levels of the organization. Job Complexities and Impact Accounts assigned at this level are typically complex with multiple invoices and clients, customers that are difficult to manage; customers that require special handling or need a higher level of tact and sensitivity or that have a high value of delinquency. Supervision Received or Extended Works under general supervision applying well established techniques, procedures or specific standards. Relies on experience and judgment to plan and accomplish goals. Some degree of creativity and latitude is expected. No responsibility for the supervision of others. Working hours will be 11am-8pm EST. The pay range for this role is $20.72 - $27.62 p/hr. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed. What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Job Title: Senior Collections Specialist Salary/Payrate: $85K-$100K annually, + AWESOME benefits!!! Work Environment: Hybrid (2-days onsite/3-days remote) Term: Permanent / Fulltime Bachelor's degree required: Yes JOB DESCRIPTION #LI-SS1 Our client, an AmLaw 50 firm, is seeking a Senior Collections Specialist at their offices in New York City. This is a full time, permanent role that allows for remote work 3 days a week and pays an annual base salary of $85K to $100K plus an excellent benefits package. Thirty-five-hour work week, overtime eligible. A Bachelor's degree is required. The Senior Collections Specialist will be responsible for: Reviewing status of assigned client accounts, following up and monitoring aging receivables. Collaborating with assigned partners within the Practice Team to review their matters and determine action plans for collections. Communicating & collaborating directly with clients to secure payments on a timely basis. Providing documentation and analysis to partners and clients as needed. Maintaining detailed records of steps taken to facilitate payments. Coordinating with Supervisor and Practice team regarding assigned receivables portfolio and discussing strategy and escalation as needed. Assisting the Collections & Practice teams with researching , analyzing, and resolving client deductions and unapplied credits. Collaborating with other teams including the Billing Department and Finance Department regarding client deductions, cash receipts, collections, and other special projects. Requirements: Must have a minimum of 3 years' experience as a Collections Specialist in the legal or professional service industry. Previous experience at a law firm and interfacing with partners and clients are a plus. Aderant, Elite & E Billing Systems experience are a plus. Bachelor's degree required. Must have the capability to follow up on client accounts with minimal supervision. Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy. Ability to meet strict deadlines and interact well with co-workers. Excellent interpersonal, communication and analytical skills. Attention to detail. Must be proficient in Word and Excel.

Job Description WHAT WE DO: LoanMart provides fast, professional assistance to financially stressed or credit-challenged borrowers. Our place in the community was built over twenty-five years, growing from a family-owned single storefront in Van Nuys into the largest auto title lender in California. ABOUT THE TEAM: The Pre-30 Day Collection Team provides exceptional, compliant customer service to customers whose accounts are under thirty days' delinquent. The team educates, negotiates, and removes perceived barriers that are otherwise preventing customers from making payments. TEAM LEAD RESPONSIBILITIES: Generate and share daily account lists and performance updates; review accounts for accuracy, follow-up needs, and proper verification. Monitor overall team activity, including call handling, queue engagement, chat interactions, and dialer performance. Provide hands-on coaching to new hires and current team members through side-by-side support, call monitoring, feedback, and policy reinforcement; train new hires on-site when needed. Maintain a positive team atmosphere, motivate staff, and lead by example while also managing a small personal account queue. Review and route accounts requiring follow-up, such as broken payment arrangements or returned payments. Assist the Supervisor with performance improvement initiatives and handle customer escalations when management is unavailable. COLLECTION RESPONSIBILITIES: Apply exceptional negotiation and collections techniques to bring in payments Identify prime collection opportunities Provide effective education and service to our customers to minimize the need for vehicle repossession in later delinquency stages Utilize negotiation skills to negotiate payment terms and methods with customer, while reducing stalls and obstruction to payment opportunities. Ability to thrive in a fast-paced environment. Other duties may be assigned, as needed. REQUIREMENTS: We value a strong work ethic, attention to detail, and the ability to handle complexity. Here's what you'll need: Exceptional customer service skills Exceptional listening skills Must be able to handle high inbound and outbound calls Comfortable with a performance bonus incentive compensation structure Ability to talk-and-type at or above 45 words per minute Computer literate in the use of email and group chat systems. Work-from-home requirements: distraction-free environment, reliable internet bandwidth suitable for internet-based phone calls. POSITION STRUCTURE AND PERKS: Tuesdays and Wednesdays are in-office in Van Nuys, CA. Monday, Thursday, Friday, and the occasional Saturday are work-from-home. Schedule and hybrid design are subject to change depending on business need. Casual dress code- we value individuality and personal preference- wear what fits your lifestyle. Well-fed employees are energized employees. Employees enjoy a complimentary espresso bar, breakfast, and grab-and-go snacks. Lunch is catered lunches every Tuesday. Health matters- We offer top tier medical, dental, vision plans. Free life Insurance and for-purchase supplemental insurance plans are also available. 401(k), Employee Assistance Programs. Multiple paid time off programs. WORKING AT LOANMART: Employees enjoy a work environment that rewards performance and celebrates accomplishments. We do not tie up good ideas in a bureaucratic maze; good ideas come from everywhere, and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you. To learn more about the loans we market and service, visit our websites at **************************** and **************************** Job Posted by ApplicantPro

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for notifying customers of delinquent accounts to solicit payment. Receive payment and post to customer's account. Maintain records of collection and status of accounts. Major Tasks, Responsibilities and Key Accountabilities •Performs a wide variety of credit and collection functions for larger or more complex accounts. •Ensures compliance with established guidelines, guidelines reviews and monitors credit sources, credit files, customer applications and delinquent accounts. •Compiles and maintains basic credit information about financial status of customer and status of collection efforts. •Maintains records on credit risks, delinquent accounts and incomplete files. •Ensures compliance with established guidelines. •Performs other duties as assigned. Nature and Scope May modify processes to resolve situations. Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process. Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds). Typically requires overnight travel less than 10% of the time. Education and Experience Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility. Preferred Qualifications 5-7 years B2B Credit and Collections - REQUIRED Construction industry with lien and bond rights knowledge - Preferred Accounts Receivable Credit Analysis and Reconciliations Customer Service/Relationship Building Intermediate Excel skills Tech savvy This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center. If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

Job Description and Requirements Randolph-Brooks Federal Credit Union is currently offering a sign-on bonus for the Collections Specialty Services Team Lead hired on or before March 31, 2026! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, $500 following six months of employment, $1,000 following one year of employment, and $2,000 following two years of employment (applicable taxes and withholdings apply). Note: each of these bonuses is paid only if you remain employed in the Collections department as you reach each of the milestone dates OR designated timeframes. Bilingual in Spanish and English? Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Collections Team Lead will have the ability to work a hybrid schedule (remote/onsite) after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided) Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment The Collections Specialty Services Team Lead will oversee operations of the Specialty Services group which includes Bankruptcy, Mortgage, Commercial/SBA and Consumer Loan Assistance (CLA) to ensure compliance and accuracy according to applicable procedures and regulatory laws. They will conduct coaching and development sessions with representatives to identify opportunities in product education, member experience, and employee growth. In addition, will assist department management with daily activities, ensuring efficient and effective department operations, oversee internal operating policies and procedures while remaining compliant with applicable laws/regulations and internal policies/procedures. The Collections Specialty Services Team Lead will conduct all duties in a manner intended to enhance the brand and contribute to the growth of the Credit Union; as well as coordinate and maintain records and performance reporting on all specialty services functions. Essential Functions and Responsibilities: Maintain an operational and overall process knowledge of Specialty teams to include reporting and trend acknowledgment. Maintain overriding authority to supervise and assist employees with member and departmental related escalations or resolutions. Coach, develop, oversee, meet on and direct the work of department employees to create a cohesive environment and ensure assigned personnel meet and/or exceed the standards goals within the department for position based off established KPIs. Maintain team morale and culture through team and individual recognition, identifying opportunities for promotion, and creating events to support employee's morale and team cohesion. Manages all HR related items from approving and authorizing timecards, assigning training to personnel to ensure all hold expected knowledge, and personnel issues by providing coaching, counseling and/or documentation to maintain accountability of employees. Present and communicate challenges and areas of opportunity for successes of internal departments and senior management via in-person presentations and/or virtual meetings. Work directly with other internal departments, branches, and vendors to build and maintain strong departmental and branch relationships. Strong communicative and technical skills All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice) Requirements: High School Diploma or G.E.D. Minimum of five years financial institution or customer service experience Minimum of three years supervisory experience Must have good organizational, communication, and interpersonal skills, along with the ability to multitask and manage time effectively with close attention to detail Accept ownership and adapt to needs of department Self-initiate and apply logic to problem-solve with few concrete variables Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form Ability to deal with problems involving several concrete variables in standardized situations Attendance and promptness are pertinent Must be able to work a flexible Monday through Saturday schedule Availability to travel for ongoing leadership growth Knowledge of all necessary applications needed to over-site team All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Qualification: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Duties and Responsibilities: Responsible for the management of the daily production schedule creation, distribution, and monitoring to ensure compliance across the team. • Responsible for the comprehensive review of overdue balances with the Analyst 1&2 roles to ensure all efforts to resolve inquiries and/or balances have been exhausted, in alignment with established department SOPs. • Responsible for the comprehensive review of unapplied customer payments with the Analyst 1&2 roles to ensure appropriate steps are taken to refund/apply payments before said item is aged beyond 90 days. • Responsible for the creation and monitoring of aged/high risk AR file for management MoM. - Performs advanced-level documentation reviews to verify accuracy, validate legal sufficiency, and identify risks or inconsistencies prior to referral to legal counsel or external collection agencies. • Ensures all customer communication, documentation, and behaviors are properly shared with internal customers to meet internal quality benchmarks drive appropriate escalation paths • Manage, maintain, and reconcile accounts sent to 3rd Party Collections and outside counsel to ensure customers are being contacted as expected • Monitor incoming payments from 3rd Party Collections and outside counsel to ensure appropriate fees are being debited from payments made to TheKey, in partnership with management • Assist the department Manager with all reporting and tracking used by the team and other stakeholders • Conduct comprehensive account review to ensure root cause analysis is addressed when billing disputes arise, and ensure total account balance is addressed. • Responsible for training new department hires and ensuring all SOPs are reviewed during the initial 30-Day training period, communicating retention, wins, and opportunities with department heads • Analyze balance and ticketing data to identify trends, and help surface areas of opportunity for root cause problem solving • Communicate with customers regarding billing inquiries, discrepancies, and dispute resolution. • Handle sensitive and confidential information - Facilitate processing of payments on account, updating accounts on file, and discussing confidential information in a PCI compliant manner. • Negotiate payment terms with empathy, tact, and professionalism. - Ability to direct cross-departmental communication to internal peers to support timely customer service. • Escalate delayed responses to various divisional leaders as needed. • Ensure client credits on account are timely and accurately processed. • Manage assigned accounts to identify outstanding debts. • Contact customers by telephone or email to satisfy outstanding debts. • Plan a course of action to recover outstanding payments. Overcoming stall tactics and objections and suggesting sources of money for debt payments. • Provide exemplary customer service to customers through inbound calls. - Contact customers whose weekly payment has been declined, obtain new methods of payment, and ensure all work is documented in the C&CC CRM tools in alignment with established procedures. • Consistently meet or exceed established minimum/maximum levels of phone activity, incoming call answer rate, 1st Call Resolution, and reductions in aged AR and unapplied cash performance indicators provided by Collection Supervisor - Ability to execute job expectations in alignment with published standard operating procedures • Support training and ongoing support of new hires on an as-needed basis - Support escalations as a second point of contact for the Analyst 1, and identify coaching opportunities in support of the Analyst 1 & 2 growth Required Skills, Education and Certifications: Associate or Bachelor's degree in Accounting and/or Finance and/or 5 years' relevant health care experience • 3 years' experience of managing a staff of 5-10 collectors. Intermediate experience with Microsoft Office applications Advanced experience with Microsoft Office Excel and Powerpoint Experience with 3rd party collections partnerships (Preferred) Experience with probate collections (Preferred) Ability to conduct and support team through ongoing account reconciliations Ability to lead change and enforce basic and advanced policies, methods, and procedures Ability to work with minimal supervision Understanding of business processes and impact of such processes on accounting processes/procedures, including identifying control risks Physical Requirements: Ability to lift and carry up to 10-15 pounds. Ability to sit, stand and walk for prolonged periods of time throughout the work day Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc. Benefits for full time employees Medical/Dental/Vision Insurance TouchCare VirtualCare Life Insurance Health Savings Account Flexible Spending Account 401(k) Matching Employee Assistance Program PTO Plan for Non-Exempt Employees Flexible PTO Plan for Exempt Employees Holidays and Floating Holidays Pet Insurance TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. California Residents Only: In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded. #LI-TK

Apply today! Hourly rate is $18.00/hour. This role is a home based position and requires residency and maintaining residency in (Minnesota, CST, Wisconsin, CST, Texas, CST, South Dakota, CST or Arizona, MST) if offered the role. About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Target Enterprise Services (TES) organization is close to the action when it comes to communication-whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target's distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service-from the inside out-through enterprise services our people can count on. TES has multiple service centers focused on delivering a superior experience with every contact and providing the quick and seamless resolution of issues on behalf of our guests and team members. From RedCard Guest Services to Target.com Guest Services (TGS) to the Client Support Center (CSC), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. From our headquarter locations to our stores and distribution centers, we directly support Target's bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best. As a Home Based Sr. Specialist in Collections, you'll interact with delinquent guests and negotiate payments arrangements for both inbound and outbound collections. You'll provide a Target brand interaction with credit accountholders by treating them with respect and appreciation, displaying courtesy and friendliness, recognizing various accountholder segments and providing appropriate workable solutions. In order to successfully do this you be responsible for clearly understanding and abiding by all credit policies and procedures, account payment terms, billing/collections systems and various state and federal laws, rules and regulations governing credit and collections. You'll demonstrate problem solving skills by probing or making suggestions for the handling of exceptional account situations (e.g bankruptcy, CCC, deceased, legal, fraud, billing disputes, etc.). You'll work in a multi-media environment (emails, phone calls, chat messages, and letters) that's challenging and fast paced, requiring you to prioritize work accordingly. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. Start date: 3/9/2026 Training schedule: 6 weeks of virtual training (3 weeks of virtual classroom training and 3 weeks transition zone where your participation and attendance will be monitored). Training hours are Monday-Friday from 8am-4:30pm CT/Monday - Friday 6am -2:30pm AZ Permanent schedule: 32 -40 hour flex (this means that your schedule can vary between the minimum of working 32 hours per week to the maximum of 40 hours per week. You will know your schedule up to 3 weeks in advance). When you work your Saturday, you will be given a variable day off that week to accommodate. The hours in which your schedule may range are: * March through November - scheduled within these hours * Mon-Thu: 12:30 PM-9:00 PM CT / 10:30 AM-7:00 PM AZ * Fri: 8:30 AM-5:00 PM CT / 6:30 AM-3:00 PM AZ * Sat: 7:00 AM-3:30 PM CT / 5:00 AM-1:30 PM AZ (every 3rd Saturday) * November through March- scheduled within these hours * Mon-Thu: 12:30 PM-9:00 PM CT / 11:30 AM-8:00 PM AZ * Fri: 8:30 AM-5:00 PM CT / 7:30 AM-4:00 PM AZ * Sat: 7:00 AM-3:30 PM CT / 6:00 AM-2:30 PM AZ (every 3rd Saturday) About you: * Reside within the states of: * Arizona (Mountain Standard Time Zone) * Minnesota (Central Time Zone) * South Dakota (Central Time Zone) * Texas (Central Time Zone) * Wisconsin (Central Time Zone) * High School Diploma or GED * Ability to work a flexible schedule including nights, weekends and holidays * 1-2 years of previous guest experience or customer service experience * Ability to interact with guests, team members and internal business partners with a professional, friendly, empathetic style, and deescalate as needed * Excellent verbal and written communication skills, including listening, negotiating and decision making skills. Experience dealing with escalated guest complaints * Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues * Strong technical skills, ability to work within multiple systems, and high proficiency with PC/Microsoft applications * Access to a Home work space that is clear of noise distractions to perform the role * Hardwired internet in your home location (Hardwired: using an Ethernet cable to directly connect the Target-issued computer to the modem or router) * Meet the minimum bandwidth requirement of 40mbps download/5mbps upload * Ability to engage via a Target issued web camera for required meetings, trainings and/or interactions * Ability to safely lift and carry up to 25 pounds of equipment Additional Home Based requirements: * From time to time, and upon request, you may be required to complete an internet speed test and email a picture of your speed test result to your leader. * You will be required to deactivate wireless capability when using Target equipment during your work hours. * You will be required to save emergency and work telephone numbers (not including online resources) and other required notices in a conspicuous spot in your home workspace. * If there are lengthy disruptions to your power or internet service, you will be required to follow specific Target processes which may include taking unpaid time off if applicable. * You will take reasonable care to prevent unauthorized disclosure of or access to Target property or information by others in the home worksite. * You must log off or lock your Target issued computer when you are away from your workspace. * Target-issued equipment can only be used for Target business purposes and printing and/or storing proprietary information is not allowed. * You must keep your workspace free from any personal cell phones, tablets or other such devices (especially video and audio recording devices). * You must maintain Target's dress code expectations while working from home. * You must maintain only one designated work location. * You must use the surge protector that will be provided with your Target-issued equipment. * You will not be reimbursed for any home office costs, such as internet, office supplies, or desk furniture. * You are expected to follow Target's "Ergonomics in the Workplace" document when setting up your workspace and to ensure a safe work environment. * You should have a working smoke detector in or near the workspace. * You should have a first aid kit accessible near the workspace. * You will be expected to set up all issued Target equipment in your home workspace. * You will be expected to disassemble and return all Target issued equipment as directed by your leader upon request and/or upon the ending of your role. By submitting an application, you acknowledge that you can meet all the above listed requirements Find competitive benefits from financial and education to well-being and beyond at ********************************************** Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Application deadline is : 01/18/2026

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering - a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields - from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more. Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient. At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together. Job Overview We are seeking a proactive, detail-oriented Collections Manager to lead and support the collections process, ensuring timely receipt of accounts receivable. This working manager role blends strategic oversight with hands-on execution - driving cash flow performance, reducing aged receivables, and strengthening client relationships. The manager partners closely with collectors to prioritize portfolios, resolve escalations, and engage directly with clients when needed. This position is key to improving DSO, enhancing collaboration across Finance and Operations, and upholding Jensen Hughes' values of integrity, accountability, and excellence. Responsibilities Serve as a working manager for the Collections team, actively supporting day-to-day collection activities while leading the overall receivables portfolio across regions and business units. Partner closely with Collectors to prioritize accounts, manage escalations, and directly assist with high-risk or complex clients to drive resolution and timely payment. Cover portions of Collectors' portfolios as needed to ensure consistent client follow-up and minimize delays in cash collections. Partner with internal and external stakeholders including project analysts, clients, and legal counsel to resolve client disputes. Manage escalations and ensure compliance with company policy, client agreements, and relevant regulations. Identify and lead continuous improvement and automation initiatives (e.g., ERP or process enhancements) to increase efficiency and transparency. Provide coaching, training and performance feedback to Collectors, fostering a collaborative and accountable team environment. Ensure alignment with Jensen Hughes' values, particularly when dealing with clients and internal stakeholders. Requirements and Qualifications Bachelor's degree in finance, Accounting, Business Administration, or related field. Minimum 5+ years of progressive experience in collections Minimum 2+ years in a leadership or supervisory role of a team of at least 5 people. Proven track record of reducing DSO and improving collections processes. Strong understanding of credit risk, billing, and collections processes within professional services or project-based industries. Excellent communication, negotiation, and conflict resolution skills. Highly organized, analytical, and solution-oriented with strong attention to detail. Proficiency in ERP systems (e.g., Deltek, Oracle, SAP, NetSuite) and Microsoft Excel. Ability to work collaboratively in a fast-paced, global environment. Preferred Qualifications Experience in a professional services or consulting firm environment. Knowledge of government and private sector contract billing structures (T&M, Fixed Fee, etc.). Familiarity with international collections and currency considerations. #LI-BD1 #LI-Remote Please note that the salary range provided is a good faith estimate for the position at the time of posting and note a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data. Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location. National Pay Range$85,000-$110,000 USD Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose. *Policy on use of 3rd party recruiting agency for direct placements Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.

Job DescriptionRemote Collections Supervisor | Collections Team Lead | Call Center Supervisor Live Oak Financial, Inc. Full-Time | Remote | Collections Leadership | Financial Services Live Oak Financial, Inc. is seeking an experienced Remote Collections Supervisor to lead, coach, and manage a team of professional collectors within a compliance-first, KPI-driven collections environment. This role is responsible for team performance, liquidation results, quality assurance adherence, and day-to-day operational leadership. This is not a junior or trainee role. We are looking for a hands-on supervisor with real collections leadership experience who can drive results, enforce standards, and operate autonomously in a remote setting. Core Responsibilities (ATS-Optimized) Supervise and lead a team of debt collectors / collections specialists Monitor and drive performance against KPIs (call volume, RPC, liquidation, new money) Conduct daily huddles, call coaching, and one-on-one performance reviews Enforce FDCPA, Regulation F, TCPA, and internal compliance standards Review call quality, account notes, and collector activity Partner with QA, Compliance, and Management to address issues and improvements Assist with onboarding, training, and ramping of new collectors Manage attendance, schedules, and productivity in a remote environment Escalate disputes, complaints, and sensitive accounts per procedure Maintain accurate reporting and documentation within collections systems Required Qualifications (High-Match Keywords) 2+ years of experience as a Collections Supervisor, Team Lead, or Call Center Supervisor Prior hands-on experience as a debt collector (consumer and/or commercial) Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance Experience supervising remote or call center collections teams Proven ability to coach collectors to measurable performance improvement Experience managing dialer-based, high-volume collections environments Strong leadership, communication, and accountability skills Comfortable working independently in a remote supervisory role Preferred Experience Financial services, lending, medical, utility, telecom, or BPO collections QA monitoring, call scoring, or compliance audits Skip tracing and dispute handling workflows Performance-based compensation environments Compensation & Benefits Competitive supervisory-level base pay Performance-based incentives tied to team results Paid training and compliance support Stable, full-time remote leadership role Advancement opportunities into Senior Supervisor, Operations Manager, or Compliance Leadership Work Environment Fully remote position Structured schedules with defined KPIs Compliance-first culture with strong QA support Executive-led organization with modern systems Why Live Oak Financial Growing national financial services organization Strong compliance and operational infrastructure Clear authority, expectations, and accountability Long-term stability and leadership growth runway Equal Opportunity Employer Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform. We are currently hiring a Bilingual Team Lead - Collections to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile radius of El Paso, TX. Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. WE ARE: A team of operations experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do! YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! The Team Lead position is crucial to the operational excellence and world class experience we provide to our customers. You will have the opportunity to mentor and motivate members of your team to achieve performance goals while modeling the same behaviors. YOUR DAY-TO-DAY: Train team members on effective customer interaction methods Examine team behavior and practices to provide constructive feedback and direction. Motivate team members to achieve desired results Ensure that service levels consistently exceed expectations for the team Handle inbound and outbound calls Work with Progressive Customers and provide exceptional customer experiences Manage and accurately document account details Work with Supervisor to set weekly/monthly goals with the team Responsible for agent growth and development Act as the first primary responder to questions from team YOU'LL BRING: Fluency in both English and Spanish required Collections experience required Ability to work weekdays, 11:30AM-8:00PM MST, plus Saturdays Excellent communication skills, both written and verbal Strong interpersonal skills with the proven ability to interact confidently and professionally with Customers Proficiency with Microsoft Office Suite (Excel functions and formulas a plus) Proven ability to coach and mentor others General knowledge of the Fair Debt Collection Protection Act and Telephone Consumer Protection Act Previous leadership experience a plus Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Assistant Collections Manager's primary function is to coach, train and develop collectors into strong negotiators while providing excellent customer experience. The Assistant Manager must be able to effectively motivate collectors, to ensure high morale, and be able to achieve monthly goals.Essential Job Duties and Responsibilities: Monitor, train and develop collectors to maximize results while ensuring all policies and procedures are followed. Hold collectors accountable to performance expectations, productivity, attendance policy, and quality scores. Motivates collectors to achieve success and creates a team atmosphere Audits collection activities to ensure maximum results and partners with leadership to recommend changes to enhance the strategies to help lower delinquency Conducts weekly/monthly performance reviews with all direct reports Manages workload (queues and dialer campaigns) to ensure daily/monthly targets are achieved Required Skills, Knowledge and Abilities: Minimum 5 years of experience in collections, financial services or relevant field Minimum 3 years of experience in a consumer collection management role Advanced proficiency with computer functions with MS office suite strongly preferred Ability to lead or manage high performing front line representatives Exceptional communication skills including verbal, written, one-on-one and team Knowledge of collection industry regulations Ability to collaborate across departments to resolve customer concerns Strong leadership skills to motivate employees to achieve success Excellent problem-solving skills Goal oriented focusing on both short and long term visions Understanding of good collection practices and procedures Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills Must demonstrate ability to communicate effectively at all levels of the organization Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Ability to motivate others to achieve maximum results Ability to drive results with geographically dispersed team Compensation: $60,000 - $75,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Credit & Collections Analyst-US Remote At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary: The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers. It is essential to build effective customer relationships and collaborate with internal and external business partners to maximize collections. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is a must. This individual must embrace change and be willing to work as a change agent to continually improve the credit and collections process. Must evaluate and make credit decisions on customer orders based on account performance and other credit related data. This position may be required to perform credit reviews on existing customers and be able to spread and analyze financial statements and work with trade credit reports. Knowledge of risk mitigation tools such as forms of collateral and the bond and lien process are a plus. Other responsibilities include dispute management, research, resolution of unapplied cash and open credits and the preparation of month end reports. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner. What You Will Do: Must be able to prioritize work to achieve or exceed stated collection metrics. Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower DSO. Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities. Proactively contact customers concerning collections of past due receivables. Provide phone support by handling incoming calls from sales offices and customers on a variety of items. Responsible for developing and maintaining business relationships with customers (contractors and owners) and Sales Office personnel. Monitors assigned portfolio to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved program. Recommends changes to the existing program where warranted; exceptions are corrected and/or brought to the attention of Management. Prepares and recommends over line approval requests. Responsible for account reconciliation and identifying and tagging disputed items within assigned portfolio. Tracking and ensuring timely clearing of these disputed items is required. Initiates and maintains follow-up to ensure all operating and action conditions placed on approved credit files are completed within established time frames. Compiles all information necessary to comply with and complete reporting in a timely and efficient manner. Follows up on legal documentation required for a given customer account. Manage risk management for accounts & projects within a given level of authority once training is completed. Complete waivers of lien as required to obtain payment from customer Running Credit reports and calling for credit references as needed. Maintains open communication and good working relationships with Manager and fellow teammates to ensure fulfillment of the Credit goals and objectives. As required, perform all other related functions & projects as assigned. Make decisions to hold & release orders based on credit line exposures and risk determination Create workout plans for financially distressed customers that mitigate loss exposure to Allegion What You Need to Succeed: BS/BA in Finance, Accounting, or other Business degree preferred. Equivalent work experience would be a possible alternative 2 - 5 years of related experience required. Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants, and customers. Must exhibit a solid professional business image with a team player attitude. Ability to negotiate and effectively communicate judgment decisions required. Excellent written and oral communication skills required. Related work experiences with risk analysis and receivable collection a plus. Must be detail oriented and organized PC literacy required. Strong customer service and general office experience preferred. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”. You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance - Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Total Compensation Range: $67,900 to $120,100. The actual compensation will be determined based on experience and other factors permitted by law. Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

Description What We're Looking For: We're actively seeking a Collections Analyst to join our vibrant team and assume a pivotal role in managing and enhancing the company's accounts receivable process, ensuring the prompt collection of outstanding debts. As a Collections Analyst, you'll collaborate closely with internal stakeholders and external clients to resolve payment discrepancies, minimize losses from bad debts, and cultivate positive relationships with customers. This position demands strong analytical abilities, keen attention to detail, and effective communication skills to propel the collections process forward and fortify the company's financial stability. Its more than just a job title here. We're dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities. Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasizing collaboration. In this environment, achievements are lauded, and setbacks are viewed as valuable opportunities for growth. Join us in crafting a nurturing, growth-oriented atmosphere where you'll have the opportunity to excel in all aspects of your life! What You'll Do: - Efficiently manage the accounts receivable process, encompassing tasks such as invoicing and issuing credit memos. - Take proactive measures to engage customers, following up on outstanding invoices and swiftly resolving any payment discrepancies. - Handle incoming payments with precision, ensuring accurate allocation and meticulous reconciliation of account balances. - Conduct thorough investigations into billing disputes and promptly address customer inquiries, maintaining a focus on timely resolution. - Develop and execute strategic collections initiatives aimed at minimizing bad debt and optimizing cash flow. - Monitor ageing reports diligently, strategically prioritizing collection efforts based on customer payment behaviours and patterns. - Generate comprehensive reports and insightful analytics to monitor collection activities and identify emerging trends. - Collaborate seamlessly with cross-functional teams to streamline and enhance billing and collections processes. - Cultivate and nurture positive relationships with customers, fostering an environment conducive to successful collection efforts. What You'll Bring: - Bachelor's degree or above in Accounting, Finance, Business Administration, or related field. - 2+ years of experience in accounts receivable, collections, or related financial role. - Proficiency in Microsoft Excel and familiarity with TDS system. - Meticulous attention to detail, coupled with strong analytical and problem-solving capabilities. - The ability to thrive independently, prioritize tasks, and meet deadlines in a fast-paced environment. - Knowledge of regulatory compliance and legal requirements pertaining to collections activities would be advantageous. - Excellent written and verbal communication skills in English. - Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. - The ability to legally work in the country of hire is required for this position. What We Offer: - Enjoy flexible paid time off options for enhanced work-life balance - Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage - Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. - Energetic work environment with a hybrid work style, providing the balance you need - Benefit from our family leave program, which grows with your tenure at Meltwater. - Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Our Story The sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way. We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals. So, in a nutshell, that's Meltwater. We love working here, and we think you will too. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

About Vcheck We started in 2012, in an era when due diligence was still largely manual, opaque, and inconsistent. Financial institutions needed reliable intelligence but faced a frustrating choice: slow, expensive boutique firms or fast, superficial automated checks. We saw an opportunity to bring the investigative rigor of boutique firms to scale through technology. From our early days conducting background checks for commercial real estate lenders and private equity deals to building a best-in-class portfolio monitoring platform and what is arguably the industry's most advanced investigations platform, our vision remains unchanged: help businesses see clearly through complexity and make decisions with confidence. Where We Are Today * Based in New York City with global operations spanning the US, Romania, India, and soon-to-be London * 25,000+ investigations annually across six continents * Five consecutive appearances on the Inc. 5000 list of fastest-growing companies * Backed by Sunstone Partners, a leading private equity firm supporting our next phase of growth * Trusted by top-tier financial institutions, private equity firms, and Fortune 500 companies Vcheck has a talented and collaborative team. While many of our team members come from backgrounds in compliance, law enforcement, journalism, or intelligence, many others have built successful careers here without prior investigative experience. What unites us is intellectual curiosity, attention to detail, and a commitment to getting it right. We're building something different: a comprehensive portfolio risk management platform that operates with the rigor of a top-tier investigative shop and the efficiency of a modern technology company. If you're excited about that combination and ready to build learning programs that scale operational excellence, we'd love to hear from you. About The Role As a Collections Analyst at Vcheck, you will play a key role in supporting the company's accounts receivable function by ensuring timely and accurate processing of customer payments and collection activities. This position is responsible for maintaining up-to-date records of outstanding accounts, sending reminders, and assisting with the resolution of overdue invoices. The Collections Analyst works closely with the accounting and customer service teams to promote positive customer relationships while helping to reduce delinquent balances and support the overall financial health of the organization. This is a fully remote role. What You'll Be Doing * Request and pursue payment on delinquent accounts via communication with the account holder * Send friendly reminder emails for prior month invoices * Research customer payment discrepancies and past-due amounts * Research customer credits (journal entries, overpayments, credit memos) * Generate and distribute monthly customer statements * Maintain logs of payment promises and pertinent account details; schedule follow-up communication with the account holder * Deliver special billing instruction invoices * Generate consolidated invoices as requested by customers * Complete AR-related cases * Monitor and manage the accounts receivable inbox as needed * Meet with your assigned sales rep(s) weekly or bi-weekly * Take and return incoming calls * Attend AR daily team meetings, biweekly finance/sales ops/IT meetings, and monthly company-wide team meetings * Generate SOPs to document current procedures and update them, as needed. * Performs other duties as assigned About You Key requirements: We're looking for someone who is passionate about joining a diverse team and is driven to achieve results through ownership, process optimization, and upstanding character. If this describes you, we encourage you to apply, even if you don't meet every requirement listed. * High school diploma or equivalent required * Ability to read, write, and speak English proficiently * No prior collections experience required, but preferred * Excellent organizational skills and attention to detail * Excellent written and verbal communication skills * Ability to communicate with account holders courteously * Self-motivated and coachable * Able to handle confidential information * Proficient with Microsoft Office Suite or similar software * NetSuite experience preferred Physical Requirements The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation: * While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard. * Specific vision abilities required by this job include close vision requirements due to computer work. Why Vcheck? Role You will be joining a cutting-edge company, where you will tackle complex challenges, work with the very best in the industry, and play a vital role in shaping our company's future. In addition, we offer: * Competitive compensation package * Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones * 401k plan with a 4% employer match * Flexible vacation policy, encouraging you to take the time you need * Annual wellness allowance to support your health and well-being * Quarterly team events to keep us connected in a hybrid environment * A fun and collaborative remote work environment where you'll be supported by a team of dedicated and collaborative colleagues Please be aware that Vcheck uses AI-powered note-taking, interview recording, and transcription tools to ensure accuracy and efficiency during our talent acquisition processes. By participating in the application and interview stages, you acknowledge and consent to the use of these technologies. Vcheck is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, veteran status, or any other factor protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, and training. Vcheck expressly prohibits discrimination and harassment of any kind based on race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. No matter what background you bring with you, if you are committed to excellence and good at what you do, we welcome you to apply to join us and encourage you to come as you are. The Pay Range For This Role Is 20 - 24 USD per hour (Remote)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. This is a fully remote position for all cities in the states listed. Primary Responsibilities Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. Track and evaluate past due A/R accounts to reduce the risk of credit exposure Evaluate credit worthiness of accounts and determine proper account order hold or releases Ability to research cash application matters on customer account Evaluate aged items for bad debt write off and refund analysis Perform offsetting adjustments to ensure customer account balances are properly stated Contact customers to secure payment on overdue balances, issues resolution on open items Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. Provide monthly and ad-hoc reports and updates to key stakeholders Systems Responsibilities Maintain and manage all data related to customer discounts, allowances and other deductions in SAP Track work on deductions issues unless the issue is resolved Research Cash Applications done on customers from Bank Statements Compliance Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. Ensures GAAP, SOX and Cencora policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals Support audits of deductions, payments and write-offs Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities Financial recovery of invalid disputed customer account receivables balances Negotiate and structure payment plans Ensure customer accounts are accurately stated in adherence to US GAAP Recommend write offs for uncollectable open invoices and disputed balances Education and Work Experience Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program Skills and Knowledge Associate Degree in Accounting or Finance, but Bachelor's Degree preferred 5 years of A/R software experience for large corporations such as SAP, Oracle, etc 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals 5 years minimum of Cash Application research and analysis Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally 5 years following GAAP and SOX requirements in a publicly traded company Ability to work in a global team environment #LI-SW1 What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. This is a fully remote position for all cities in the states listed. Primary Responsibilities * Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. * Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. * Track and evaluate past due A/R accounts to reduce the risk of credit exposure * Evaluate credit worthiness of accounts and determine proper account order hold or releases * Ability to research cash application matters on customer account * Evaluate aged items for bad debt write off and refund analysis * Perform offsetting adjustments to ensure customer account balances are properly stated * Contact customers to secure payment on overdue balances, issues resolution on open items * Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. * Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. * Provide monthly and ad-hoc reports and updates to key stakeholders Systems Responsibilities * Maintain and manage all data related to customer discounts, allowances and other deductions in SAP * Track work on deductions issues unless the issue is resolved * Research Cash Applications done on customers from Bank Statements Compliance * Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. * Ensures GAAP, SOX and Cencora policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; * Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals * Support audits of deductions, payments and write-offs * Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities * Financial recovery of invalid disputed customer account receivables balances * Negotiate and structure payment plans * Ensure customer accounts are accurately stated in adherence to US GAAP * Recommend write offs for uncollectable open invoices and disputed balances Education and Work Experience Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program Skills and Knowledge * Associate Degree in Accounting or Finance, but Bachelor's Degree preferred * 5 years of A/R software experience for large corporations such as SAP, Oracle, etc * 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals * 5 years minimum of Cash Application research and analysis * Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. * 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally * 5 years following GAAP and SOX requirements in a publicly traded company * Ability to work in a global team environment #LI-SW1 What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation

for an estimated 3 - 4 month. The Credit & Collection Specialist is responsible for collections of accounts exceeding 31 days in all ePac plants, assess customer credit worthiness, customer communication, processing payments, and managing accounts receivable to ensure timely collection of payments. Key duties include contacting customers with overdue accounts, negotiating payment plans, resolving billing disputes, and maintaining accurate financial records. Strong communication, negotiation, and analytical skills, along with proficiency in accounting software, are essential for this role. Tasks & responsibilities: Credit Review customer credit applications to determine credit worthiness and establish credit limits Manage credit limit increase requests Review customer reference checks Update customer terms on Salesforce accounts Collections Manage past due customer accounts exceeding 31 days Initiate credit holds, credit revocations and claims submissions as needed Identify required supporting documentation for collection claims submissions Present action items to Sales team and Plant managers on weekly AR call Collaborate with Sales to arrange calls with unresponsive customers Review internal reports and update Salesforce accounts accordingly Follow up on Quality Control complaints that contribute to delayed payment of invoices Negotiate and track all payment plans with customers Manage outstanding collection claims through completion JOB KNOWLEDGE, SKILLS & ABILITIES Strong customer service and client relationship building skills Ability to work independently and with enthusiasm Excellent written and verbal communication skills with ability to interact with customers and internal stakeholders High level of accuracy and attention to detail when handling accounts, records and reports Strong experience with cloud-based accounting tools with preference in Business Central Dynamics 365, SalesForce, Google Suites and Microsoft Excel Excellent analytical skills and ability to meet process deadlines EXPERIENCE AND EDUCATION High School diploma or equivalent Bachelor's degree in finance, business or accounting preferred Minimum 3-5 years B2B collection experience Full cycle accounts receivable and strong understanding of accounting life-cycle Experience working with start-up companies and fast-growing businesses preferred WORK ENVIRONMENT Remote position