How To Become A Collection Teller: What It Is and Career Path

What is a collection teller and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a collection teller. For example, did you know that they make an average of $15.36 an hour? That's $31,959 a year! Between 2018 and 2028, the career is expected to grow -12% and produce -43,700 job opportunities across the U.S.

ScoreCollection TellerUS Average

Salary

2.5

Avg. Salary $31,959

Avg. Salary $59,228

Stability level

8.5

Growth rate -12%

Growth rate 0.3%

Diversity

4.5

Race

American Indian and Alaska Native 0.59%

Asian 6.71%

Black or African American 8.66%

Hispanic or Latino 24.24%

Unknown 3.15%

White 56.64%

Gender

female 85.02%

male 14.98%

Age - 36

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 36

Stress level

8.5

Stress level is very high

7.1 - high

Complexity level

4.9

Complexity level is intermediate

7 - challenging

Work life balance

10.0

Work life balance is excellent

6.4 - fair

Key steps to become a collection teller

Explore collection teller education requirements

Most common collection teller degrees

Bachelor's

33.3 %

High School Diploma

31.4 %

Associate

26.7 %

Start to develop specific collection teller skills

Skills	Percentages
Customer Service	32.06%
Financial Products	11.05%
Travelers Checks	10.20%
Delinquent Accounts	8.21%
Payment Arrangements	4.26%

Complete relevant collection teller training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New collection tellers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a collection teller based on U.S. Bureau of Labor Statistics data and data from real collection teller resumes.

Research collection teller duties and responsibilities

Calculate gross revenue by location and managing the data in AS400.
Post payments online (AS400).
Type and process Hud-1 forms, applications, and debt-to-income ratio forms.
Assist in processing department in Atm deposits, and encoding of checks, and balancing of branch debits and credits.

Prepare your collection teller resume

When your background is strong enough, you can start writing your collection teller resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a collection teller resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable collection teller resume templates

Build a professional collection teller resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your collection teller resume.