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Working as a Collection Teller

There is more than meets the eye when it comes to being a collection teller. For example, did you know that they make an average of $11.68 an hour? That's $24,289 a year!

Between 2018 and 2028, the career is expected to grow -12% and produce -57,800 job opportunities across the U.S.

What Does a Collection Teller Do

There are certain skills that many collection tellers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, detail oriented and math skills.

When it comes to the most important skills required to be a collection teller, we found that a lot of resumes listed 28.9% of collection tellers included customer service, while 9.2% of resumes included financial products, and 8.5% of resumes included travelers checks. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

How To Become a Collection Teller

If you're interested in becoming a collection teller, one of the first things to consider is how much education you need. We've determined that 23.4% of collection tellers have a bachelor's degree. In terms of higher education levels, we found that 2.8% of collection tellers have master's degrees. Even though some collection tellers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a collection teller. When we researched the most common majors for a collection teller, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on collection teller resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a collection teller. In fact, many collection teller jobs require experience in a role such as teller. Meanwhile, many collection tellers also have previous career experience in roles such as customer service representative or cashier.

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Average Salary$24,289
Job Growth Rate-12%

Collection Teller Career Paths

Top Careers Before Collection Teller

21.4 %
8.4 %

Top Careers After Collection Teller

11.0 %

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Collection Teller Demographics



79.7 %


16.4 %


3.9 %



59.3 %

Hispanic or Latino

23.5 %

Black or African American

9.1 %

Foreign Languages Spoken


66.7 %


16.7 %


16.7 %
See More Demographics

Collection Teller Education


27.9 %
7.0 %


High School Diploma

43.0 %


23.4 %


20.6 %
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Full Time
Part Time

Top Skills For a Collection Teller

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 28.9% of collection tellers listed customer service on their resume, but soft skills such as customer-service skills and detail oriented are important as well.

  • Customer Service, 28.9%
  • Financial Products, 9.2%
  • Travelers Checks, 8.5%
  • Delinquent Accounts, 6.8%
  • Payment Plans, 6.1%
  • Other Skills, 40.5%
  • See All Collection Teller Skills

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Top Collection Teller Employers

1. Bank of America
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2. Regions Bank
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3. JPMorgan Chase
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4. SunTrust Banks
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5. Wells Fargo
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6. Independent Bank
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Updated October 2, 2020