Collections/account manager vs bank manager

Differences between collections/account manager and bank manager duties and responsibilities

Collections/account manager example responsibilities.

• Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.
• Process payroll and employee benefits, mediated/resolve personnel issues and assure EEOC and OSHA compliance.
• Handle high volume incoming/outgoing calls, skip-tracing to find location information by following FDCPA regulations and hit monthly budget.
• Maintain and ensure a working knowledge of all federal, state and local governmental regulations including FDCPA, TCPA and FISMA.
• Negotiate and execute contract labor, outsourcing and payroll servicing contracts.
• Resolve delinquency by ACH payment collections, implement payment programs and negotiate settlements.
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Bank manager example responsibilities.

• Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
• Collaborate with corporate training designers and facilitators to plan, develop and execute AML and KYC relate training.
• Handle escalations in the absence of the FCM; ensure enterprise complaint tracking own resource management for the financial center.
• Team up with FCM and regional recruiter in interview and hiring process.
• Perform other jobs and relate projects as assigned including mentoring sales employees to exceed assign goals by Bancorp.
• Monitor all banking operations according to the federal rules and regulations, including performing monthly audits, and following Bancorp standards.
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