How to hire a collections/accounts receivable

How to hire a collections/accounts receivable, step by step

Here's a step-by-step collections/accounts receivable hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a collections/accounts receivable job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new collections/accounts receivable
• Step 8: Go through the hiring process checklist

What does a collections/accounts receivable do?

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1. Identify your hiring needs

   Before you post your collections/accounts receivable job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a collections/accounts receivable for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A collections/accounts receivable's background is also an important factor in determining whether they'll be a good fit for the position. For example, collections/accounts receivables from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of collections/accounts receivables.

   Type of Collections/Accounts Receivable	Description	Hourly rate
   Collections/Accounts Receivable	Bill and account collectors, sometimes called collectors, try to recover payment on overdue bills. They negotiate repayment plans with debtors and help them find solutions to make paying their overdue bills easier.	$14-23
   Payment Processor	A payment processor is responsible for managing and informing the clients of their payment obligations for the services offered by a financial institution or other related organizations. Payment processors record transactions and ensure the timely completion of account statements... Show more	$12-20
   Debt Collector	Debt collectors are also known as collection agencies and are responsible for recovering past due debts. Most of them are hired by companies to collect debt either for a fee or a percentage of the total amount recovered... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Patients
   • Delinquent Accounts
   • Credit Card Payments
   • Past Due Accounts
   • Customer Accounts
   • Payment Arrangements
   • Data Entry
   • Outbound Calls
   • Patient Accounts
   • Collection Calls
   • Collection Efforts
   • Account Balances
   • Credit Limits

   Check all skills

   Responsibilities:

   • Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
   • Work accounts receivable for Medicaid verification and payments.
   • Work remittance advice from Medicaid ensuring accuracy of payments.
   • Research and obtain extensive knowledge of FDCPA debt recovery laws and assist in recovering commercial debt from organizations.
   • Communicate effectively with patients, physicians, hospital staff, and insurance representatives to ensure accuracy in claims processing.
   • Review claims to determine if process correctly and if necessary, direct patients to contact insurance companies regarding additional benefit questions.

   More collections/accounts receivable duties

3. Make a budget

   Including a salary range in your collections/accounts receivable job description helps attract top candidates to the position. A collections/accounts receivable salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a collections/accounts receivable in Nebraska may be lower than in Connecticut, and an entry-level collections/accounts receivable usually earns less than a senior-level collections/accounts receivable. Additionally, a collections/accounts receivable with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average collections/accounts receivable salary

   $38,949yearly

   $18.73 hourly rate

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   Entry-level collections/accounts receivable salary

   $30,000 yearly salary

   Updated December 14, 2025

   Average collections/accounts receivable salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$56,723	$27
   2	New Jersey	$51,595	$25
   3	California	$48,060	$23
   4	New York	$47,458	$23
   5	New Hampshire	$43,490	$21
   6	Maine	$41,939	$20
   7	Illinois	$41,745	$20
   8	Colorado	$41,298	$20
   9	Minnesota	$40,889	$20
   10	Arizona	$39,770	$19
   11	Wisconsin	$38,591	$19
   12	North Dakota	$38,132	$18
   13	Pennsylvania	$37,618	$18
   14	Oregon	$37,434	$18
   15	Texas	$36,854	$18
   16	Tennessee	$36,489	$18
   17	Georgia	$35,629	$17
   18	Florida	$35,280	$17
   19	Delaware	$35,131	$17
   20	Louisiana	$33,272	$16

   Average collections/accounts receivable salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Apollo Global Management	$100,974	$48.55	1
   2	Barclays	$51,220	$24.63
   3	MDU Resources	$45,633	$21.94
   4	Daimler Trucks North America	$45,508	$21.88	1
   5	Intuit	$45,154	$21.71	5
   6	Health Alliance	$44,467	$21.38	3
   7	Esri	$44,428	$21.36	6
   8	Suburban Propane	$44,312	$21.30	3
   9	Tallgrass Energy	$43,670	$21.00
   10	Binghamton University	$43,547	$20.94
   11	Hawaii Pacific Health	$42,372	$20.37	5
   12	PSEG	$41,619	$20.01
   13	CTG	$41,491	$19.95
   14	Crown Equipment	$41,486	$19.95	44
   15	MUFG EMEA	$41,392	$19.90
   16	Byrider	$40,793	$19.61	8
   17	Baptist Health Home Care	$40,764	$19.60	4
   18	Akumin	$40,691	$19.56	12
   19	Thermo Fisher Scientific	$40,531	$19.49	4
   20	Crane Co.	$40,224	$19.34

4. Writing a collections/accounts receivable job description

   A collections/accounts receivable job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a collections/accounts receivable job description:

   Collections/accounts receivable job description example

   General Description of Position:
   Provide academic support and guidance for high school-based dual credit, to include other secondary initiative programs (outreach & recruitment events, training and professional development). Coordinate and administer enrollment for participating high school students.
   
   Major Responsibilities:
   
   Provide support for enrollment activities for high school dual credit students. Oversee and implement standardized policies/procedures for dual credit programs for the campus. Communicate regularly with high schools, students, parents, and faculty as a primary contact for high school-based dual credit. Provide ongoing academic advising support for campus-based dual credit students, as assigned. Provide information about the college and promote relevant programs to dual credit. Advise dual credit participants about academic degrees and transfer opportunities from Ivy Tech. Assist with the development of collaborative relationships with on-campus personnel, local schools, colleges/universities and community agencies and organizations as they relate to the implementation of the campus Early College/Dual Enrollment programs (i.e. Early College). Consult with academic schools at the college to standardize dual credit policies/procedures for the campus. Promote dual credit to high schools, students and parents. Coordinate with the college Testing Center for Knowledge Assessment and/or review of PSAT/SAT/ACT scores. Maintain, update, and distribute dual credit resource materials to college and high school personnel. Manage recordkeeping system. Maintain system to track existing dual credit agreements. Coordinate with Secondary Initiatives staff to assist with delivering, collecting, and entering course registrations and enrollments. Maintain database to track and report dual credit registrations each semester. Prepare reports and evaluations of dual credit programs. Maintain database of high school teachers involved in dual credit classes. Serve as a liaison between high school and college faculty to establish new and maintain existing agreements. Monitor academic progress of assigned high school-based dual credit students. Collaborate with guidance counselors to address student needs/issues when appropriate. Implement statewide informational/promotional materials for dual credit. Collaborate with Marketing & Communications Department to develop promotional and informational pieces for students and parents. Facilitate application, course enrollment, and grade reporting process with high schools. Assist with campus-based dual credit when necessary. The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.
   OTHER RESPONSIBILITIES: Serve on committees, as assigned.
   SUPERVISION RECEIVED: Reports to the Director of Secondary Initiatives at the Lafayette campus. Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA). Conduct all activities with an appreciation and respect for diversity of people, styles, and views. Promote same as an integral part of one's work.
   
   Minimum Qualifications:
   Bachelors degree required. Minimum of one (1) year of relevant experience and/or similar high school experience.
   
   Preferred Qualifications:
   Masters degree in student personnel, counseling, or closely related field; demonstrated leadership; experience in managing multiple projects; excellent interpersonal skills including working successfully with diverse populations, including (but not limited) college and school personnel, teachers and prospective students; academic advising, admissions, and/or career counseling experience working with high school-to-college transition; and skills and experience in public speaking preferred. Computer experience and willingness and ability to travel.
   
   Other Requirements:
   
   Work Hours:
   Must be able to work 8AM - 5PM, Monday - Friday, with occasional evenings.
   
   Hiring Range:
   
   Team Ivy Referral:
   
   Special Instructions to Applicants:

   Copy this example

   

5. Post your job

   To find collections/accounts receivables for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any collections/accounts receivables they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level collections/accounts receivables with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your collections/accounts receivable job on Zippia to find and recruit collections/accounts receivable candidates who meet your exact specifications.
   • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit collections/accounts receivables, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new collections/accounts receivable

   Once you've decided on a perfect collections/accounts receivable candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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