Collections assistant vs account specialist

Differences between collections assistant and account specialist duties and responsibilities

Collections assistant example responsibilities.

• Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
• Maintain confidential donor records in accordance with HIPAA.
• Adhere to FDCPA guidelines pertaining to all telephone contacts.
• Submit claims to Medicare and Medicaid and third party commercial plans.
• Assist customers in all areas regarding their accounts while complying with FDCPA regulations.
• Promote employee safety and compliance of all government federal regulations including OSHA and HIPAA.
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Account specialist example responsibilities.

• Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
• Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
• Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
• Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
• Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
• Monitor CMS and real time aux codes.
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