Collections assistant vs collector

The differences between collections assistants and collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collections assistant and a collector. Additionally, a collections assistant has an average salary of $38,063, which is higher than the $34,872 average annual salary of a collector.

The top three skills for a collections assistant include patients, data collection and delinquent accounts. The most important skills for a collector are patients, customer service, and payment arrangements.

Collections assistant vs collector overview

	Collections Assistant	Collector
Yearly salary	$38,063	$34,872
Hourly rate	$18.30	$16.77
Growth rate	-8%	-8%
Number of jobs	11,335	23,948
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 31%
Average age	46	46
Years of experience	12	12

Collections assistant vs collector salary

Collections assistants and collectors have different pay scales, as shown below.

	Collections Assistant	Collector
Average salary	$38,063	$34,872
Salary range	Between $29,000 And $48,000	Between $27,000 And $44,000
Highest paying City	New Haven, CT	Los Angeles, CA
Highest paying state	Connecticut	Alaska
Best paying company	Calvin Klein	Uline
Best paying industry	Health Care	Finance

Differences between collections assistant and collector education

There are a few differences between a collections assistant and a collector in terms of educational background:

	Collections Assistant	Collector
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Collections assistant vs collector demographics

Here are the differences between collections assistants' and collectors' demographics:

	Collections Assistant	Collector
Average age	46	46
Gender ratio	Male, 27.7% Female, 72.3%	Male, 36.0% Female, 64.0%
Race ratio	Black or African American, 12.4% Unknown, 4.2% Hispanic or Latino, 19.8% Asian, 3.9% White, 59.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collections assistant and collector duties and responsibilities

Collections assistant example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Maintain confidential donor records in accordance with HIPAA.
Adhere to FDCPA guidelines pertaining to all telephone contacts.
Submit claims to Medicare and Medicaid and third party commercial plans.
Assist customers in all areas regarding their accounts while complying with FDCPA regulations.
Promote employee safety and compliance of all government federal regulations including OSHA and HIPAA.

Collector example responsibilities.

Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
Provide excellent customer service while following HIPPA confidentiality laws.

Collections assistant vs collector skills

Common collections assistant skills

Patients, 17%
Data Collection, 13%
Delinquent Accounts, 5%
Collection Calls, 5%
Collection Agencies, 5%
Medicaid, 4%

Common collector skills

Patients, 14%
Customer Service, 10%
Payment Arrangements, 10%
Excellent Interpersonal, 9%
Delinquent Accounts, 8%
Student Loans, 5%