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Insurance/Billing Collections Assistant II (Remote) - Department of Medicine - Business Office
Washington University In St. Louis 4.2
Remote collections assistant job
Scheduled Hours40Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services.Job Description
Primary Duties & Responsibilities:
Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department.
Interacts with management and staff members to discuss issues.
Performs other duties as assigned by the supervisor and/or manager.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Physical Effort
Typically sitting at a desk or table.
Equipment
Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone CommunicationsGradeC06-HSalary Range$17.34 - $25.40 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$17.3-25.4 hourly Auto-Apply 9d ago
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Collections Manager
Jensen Hughes 4.5
Remote collections assistant job
Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering - a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields - from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.
Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.
At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.
Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.
Job Overview
We are seeking a proactive, detail-oriented Collections Manager to lead and support the collections process, ensuring timely receipt of accounts receivable. This
working manager
role blends strategic oversight with hands-on execution - driving cash flow performance, reducing aged receivables, and strengthening client relationships. The manager partners closely with collectors to prioritize portfolios, resolve escalations, and engage directly with clients when needed. This position is key to improving DSO, enhancing collaboration across Finance and Operations, and upholding Jensen Hughes' values of integrity, accountability, and excellence.
Responsibilities
Serve as a working manager for the Collections team, actively supporting day-to-day collection activities while leading the overall receivables portfolio across regions and business units.
Partner closely with Collectors to prioritize accounts, manage escalations, and directly assist with high-risk or complex clients to drive resolution and timely payment.
Cover portions of Collectors' portfolios as needed to ensure consistent client follow-up and minimize delays in cash collections.
Partner with internal and external stakeholders including project analysts, clients, and legal counsel to resolve client disputes.
Manage escalations and ensure compliance with company policy, client agreements, and relevant regulations.
Identify and lead continuous improvement and automation initiatives (e.g., ERP or process enhancements) to increase efficiency and transparency.
Provide coaching, training and performance feedback to Collectors, fostering a collaborative and accountable team environment.
Ensure alignment with Jensen Hughes' values, particularly when dealing with clients and internal stakeholders.
Requirements and Qualifications
Bachelor's degree in finance, Accounting, Business Administration, or related field.
Minimum 5+ years of progressive experience in collections
Minimum 2+ years in a leadership or supervisory role of a team of at least 5 people.
Proven track record of reducing DSO and improving collections processes.
Strong understanding of credit risk, billing, and collections processes within professional services or project-based industries.
Excellent communication, negotiation, and conflict resolution skills.
Highly organized, analytical, and solution-oriented with strong attention to detail.
Proficiency in ERP systems (e.g., Deltek, Oracle, SAP, NetSuite) and Microsoft Excel.
Ability to work collaboratively in a fast-paced, global environment.
Preferred Qualifications
Experience in a professional services or consulting firm environment.
Knowledge of government and private sector contract billing structures (T&M, Fixed Fee, etc.).
Familiarity with international collections and currency considerations.
#LI-BD1
#LI-Remote
Please note that the salary range provided is a good faith estimate for the position at the time of posting and note a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data.
Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location.
National Pay Range$85,000-$110,000 USD
Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.
*Policy on use of 3rd party recruiting agency for direct placements
Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.
$85k-110k yearly Auto-Apply 60d+ ago
IP Fac Govt AR Sup II
Healthcare Services 4.1
Remote collections assistant job
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
Govt Facilities AR Supervisor II( Solventum)
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You'll Make in this Role
As a Govt Facilities AR Supervisor II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people worldwide. Here, you will make an impact by:
Set and drive operational goals to meet the needs of our organization.
Identifies system improvement ideas and implements changes to improve department process.
Delegates tasks to team members and provides guidance and support.
Provides coaching and feedback to team members.
Facilitates team meetings to communicate objectives, status on targets, and gather information regarding any roadblocks the team may be facing.
Responsible for hiring, coordinating training and monitoring of new employees.
Makes recommendations for additional training based on quality trends.
Assists in forecasting team goals for Cash, Billed Revenue, Lost Days and Unbilled
Functions as liaison between Advantage Center Teams, Cash Posting, Govt Contracts and the Sales and Service organization
Recognizes potential mass adjustments and write offs and recommends to management for approval if beyond authority of approval.
Reviews all SOX reports for Govt Facilities Team.
Responsible for workforce management and Payroll
Responsible for reviewing and approving refunds
Helps to facilitate team and department meetings.
Authorizes courtesy release of supplies when urgent situations arise, and we are working with Prosthetics for authorization.
Takes immediate action on accounts requiring priority handling.
Participate in any and all reasonable work activities as assigned and deemed appropriate by management.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Bachelor's Degree or higher AND (2) two years in call center and collection supervisor experience in a private, public, government or military environment
OR
High School Diploma/GED AND (7) seven years in call center and collection supervisor experience in a private, public, government or military environment
In addition to the above requirements, the following are also required:
Additional qualifications that could help you succeed even further in this role include:
Independent, detail-oriented, self-starter, with strong planning, organizational and communication skills.
Demonstrates excellent problem-solving skills and negotiating skills.
Ability to interact with diverse types of customers; adapt to different personalities and maintain a calm demeanor in conflict situations.
Minimal Supervision Required.
Experience in leading teams through training and coaching.
Ability to manage shifting priorities with tight deadlines.
Ability to completely maintain confidentiality and discretion in business relationships.
Accounts Receivable experience
Work location: Remote - United States
Travel: May include up to 5% [domestic/international]
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Applicable to US Applicants Only:The expected compensation range for this position is $82,370 - $100,675, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
terms.
$82.4k-100.7k yearly Auto-Apply 60d+ ago
Remote Data Collection Officer
Focusgrouppanel
Remote collections assistant job
We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time
This work-from-home position is ideal for anyone with a diverse professional background, including administrative assistants, data entry clerks and typists, customer service reps or drivers.
Unleash your skillset within an accommodating role that can be managed from any location!
Are you searching for a new way to make money? Look no further - we are seeking individuals now who can work remotely from their own homes! Whether it's part-time or full-time, discover an opportunity that works best with your schedule.
You will find both full-time and part-time remote opportunities in a variety of career fields.
To secure a legitimate work from home data entry position, expertise in that field isn't an absolute must. Companies providing these jobs offer comprehensive training to the successful applicant so they can excel at their role!
JOB REQUIREMENTS
Computer with internet access
Quiet work space away from distractions
Must be able and comfortable to working in an environment without immediate supervision
Ability to read, understand, and follow oral and written instructions.
Data entry or administrative assistant experience is not needed but can be a bonus
We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
JOB PAY
up to $250hr. (single session research studies)
up to $3,000 (multi-session research studies)
Applying on our website is necessary to ensure you receive important updates from us. Keep an eye out for emails with further instructions!
To get started, these are the essential elements you'll need!
LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory
We're eager to collaborate with you! Take the next step and reach out via email--apply now for a position today!
Take control of your work schedule with our flexible position that allows for remote or in-person participation. With no minimum hours, you can choose to tackle this role part time or full time from the comfort of home. Plus, gain exclusive access to complimentary samples from sponsors and partners as a reward for offering valuable feedback on their products!
Act now by clicking 'Apply' and launch into an exciting new work at home job today!
This position is open to anyone looking for short-term, work at home, part-time or full-time job.
Do you want to add an extra stream of income? Let us help! By participating in our paid market survey, people from all walks of life can earn some money.
No prior experience is needed and the hours are flexible-perfect for those looking for a part-time job they can do remotely. Roles include data entry clerk, customer service agent, nurse or medical assistant - just choose what suits your skills best and start earning!
$30k-49k yearly est. Auto-Apply 46d ago
Collections Officer - Midnight Team, Remote
Capital On Tap
Remote collections assistant job
We're Capital on Tap 👋 💳 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.
Why Join Us?
We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment.
📈Check out the development opportunities in the Collections team.
🏡🏢This is a remote role. You'll complete your first 2 weeks onboarding at our Cardiff office, then going forward you'll be required to attend the Cardiff office 2 days per quarter.
Shifts
You'll be part of our Midnight team, servicing a mixture of our UK & US customers. You'll work Monday-Friday 3:30pm to midnight. Your training will be done Mon-Friday 9am-5:30pm for your first 4 weeks before you join the Midnight team.
What You'll Be Doing
In this role, you will work directly with customers to help them manage financial arrears by setting up fair repayment plans while ensuring compliance with relevant laws and policies. You'll be an empathetic and professional communicator, striving to resolve issues with patience and persistence.
Engage directly with customers to negotiate repayment plans
Analyse financial situations to create tailored solutions
Ensure adherence to GDPR, FCA, and FDCPA regulations
Handle customer complaints and resolve conflicts effectively
Prioritize multiple tasks while maintaining high-quality standards
Work with internal and external teams to support customer outcomes
We're Looking For
Strong communication skills, both verbal and written
Financial acumen and experience with arrears management
Proven ability to manage challenging customer interactions
Experience using multiple communication platforms (email, SMS, etc.)
Ability and skills to handle difficult conversations and deliver a fair customer outcome
Ideally, you have qualifications like the Chartered Institute of Credit Management (CICM) or similar and 3+ years in financial services
Diversity & Inclusion 🌈
We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Great Work Deserves Great Perks
We believe in balancing hard work with a bit of fun, so our office is designed for both productivity and play. From a pool table and PlayStation to a few office dogs roaming around, we've created a space where you can relax and recharge. Check out the perks we offer:
💷 Salary range £29,000 - £37,000 depending on experience
🏥 Private Healthcare including dental and optician services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices
Check out more of our benefits, values, and mission here.
Interview Process:
🤝First stage: 30 minute intro and values call with Talent Partner (Video call)
🤝Final stage: 60 minute CV overview with Team Leaders (Video call)
Other Info
👍Check out our ‘Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
📧Email ************************ if you have any questions.
Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
$32k-47k yearly est. Auto-Apply 8d ago
Accounts Receivable
Central Ohio Urology Group 3.8
Collections assistant job in Columbus, OH
About the Role
To be considered a qualified candidate, must have minimum of two years of related medical experience. Urology experience a plus.
What You'll Be Doing
Will keep lines of communication open with the Supervisor.
Submitting accurate and timely medical claims to insurance companies.
Following up on unpaid or underpaid claims to ensure timely collection of outstanding balances.
Identifying and resolving claim denials and rejections, including researching issues and resubmitting claims.
Maintains all patient information according to the established patient confidentiality policy.
Maintains compliance with all governmental and regulatory requirements.
Responsible for completing, in a timely manner, all mandated training and in-services, including but not limited to annual OSHA training and PPD placements.
Responsible for working Accounts Receivable (AR) for assigned providers.
Performs all other duties as assigned.
What We Expect from You
High School Graduate or equivalent
Minimum of two (2) years related medical billing experience is required.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is expected when needed (ex: mandatory onsite training)
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
$32k-41k yearly est. Auto-Apply 60d+ ago
Analyst, 3PL Accounts Receivable
Knipper 4.5
Remote collections assistant job
YOUR PASSION, ACTIONS & FOCUS is our Strength.
Become one of our Contributors!
Join the CareTria Team!
Analyst, 3PL Accounts Receviable will play a key role in driving process improvements, improving cash flow for our clients, and ensuring accuracy and integrity of receivables data. The AR analyst holds responsibility for invoicing review, reconciling accounts, and contributing to overall financial accuracy on behalf of Knipper 3PL clients. This role requires strong analytical skills, deep knowledge of AR best practices, and the ability to work cross-functionally with internal teams and external partners.
Remote opportunity supporting our 3PL Business Needs
Responsibilities
Analyzing and reviewing customer invoices and promptly processing them for order to cash clients.
Implementing effective credit control measures and monitoring customer account details for non-payments, delayed payments and other irregularities.
Reviewing AR aging to ensure compliance with established policies and procedures.
Initiating collections on past-due accounts and working with customers to resolve payment disputes.
Generating financial statements and reports for management and stakeholders
Investigating and resolving any irregularities or enquiries related to accounts receivable
Assisting in general financial management and analysis
Ensuring compliance with all internal and external audit requirements
Participating in month-end closing processes and reconciling accounts.
Support internal and external audits related to AR
Assisting in streamlining and improving the accounts receivable process.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
Associate degree in Accounting, Finance, or related field (preferred) or equivalent combination of education and experience
Proficiency in accounting software (e.g., Oracle, NetSuite, Quickbooks, D365)
Excellent communication and interpersonal skills with internal and external customers
Two years of previous accounts receivable experience preferred.
Two years of experience providing customer service to internal and external parties
Proficiency in Microsoft Excel
KNOWLEDGE, SKILLS & ABILITIES:
Familiarity with GAAP accounting principles
Demonstrates strong data and information analysis.
Strong experience providing customer service to internal and external parties.
Knowledge of CRM and cloud-based software is preferred.
Strong time management, organizational skills, initiative, professional demeanor, and positive attitude.
Ability to work independently and meet timelines
Ability to promote a positive team environment.
PHYSICAL DEMANDS:
Location of job activities 100% inside
Extensive manual dexterity (keyboarding, mouse, phone)
Use of phone for communication
Sit for prolonged periods of time.
Occasionally stoop, kneel, and crouch
Occasionally lift, carry, and move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$38k-50k yearly est. Auto-Apply 8d ago
RCM Patient Accounts Receivable Specialist (Greenville/Spartanburg/Anderson Area only - Remote)
Ob Hospitalist Group Corporate 4.2
Remote collections assistant job
RCM Patient Accounts Receivable Specialist
Location: Remote (Upstate, SC Preferred). This is a remote position; however, candidates must reside in the Upstate South Carolina area and be within reasonable commuting distance to our corporate headquarters in Greenville, SC, as occasional in-office presence may be required.
Employment Type: Non-Exempt, Full-Time, Benefit Eligible
Hourly Compensation Range: $20.00 - $24.00 per hour
Compensation is commensurate with experience, skills, and internal equity.
About the Position:
The RCM Patient Accounts Receivable Specialist plays a key role within the Revenue Cycle Management team and is responsible for supporting the reduction of accounts receivable (AR) days, increasing net collections, reducing aged AR balances (120+ days), and improving overall cash collections. This position partners closely with billing vendors and third-party payors to research, resolve, and follow up on patient accounts while ensuring accuracy, compliance, and data security.
Essential Duties & Responsibilities
Research and resolve patient account issues by communicating with billing vendors and third-party payors to verify claim status and demographic information
Prioritize daily workload using aging reports, account balances, and management-directed priorities
Investigate and pursue unpaid claims with third-party payors until resolution is achieved
Apply strong working knowledge of third-party payor rules and guidelines, with an emphasis on State Medicaid plans
Maintain compliance with all Protected Health Information (PHI) security requirements
Ensure consistent processing standards with a high level of accuracy and low error rates
Collect, document, and forward account updates to billing vendors, including insurance submissions, payment postings, and removal from collections
Respond to Requests for Additional Information (RAIs) and provide direction on next steps
Resolve claim errors, demographic discrepancies, duplicate claims, and coverage issues within assigned work queues
Perform additional duties as assigned to support Revenue Cycle operations
Required Qualifications
Experience with insurance collections, including Medicaid, Managed Care, BCBS, and Commercial accounts
Knowledge of medical billing procedures, health plans, and claims processing
Strong organizational skills with high attention to detail
Proficiency in Microsoft Word and Excel
Experience working with medical billing systems (e.g., EPIC, Allscripts, McKesson, or similar platforms)
High School Diploma or equivalent
Preferred Qualifications
Understanding of medical terminology, including ICD-9 and CPT codes
Strong professional phone presence and customer service skills
Experience supporting multi-state or multi-location billing environments
Advanced proficiency in Microsoft Excel
Work Environment & Physical Demands
Primarily sedentary role requiring extended periods of sitting
Occasional travel to offsite or in-office meetings may be required
Why Join OBHG:
Join the forefront of women's healthcare with OB Hospitalist Group (OBHG), the nation's largest and only dedicated provider of customized obstetric hospitalist programs. Celebrating over 19 years of pioneering excellence, OBHG has transformed the landscape of maternal health. Our mission-driven company offers a unique opportunity to elevate the standard of women's healthcare, providing 24/7 real-time triage and hospital-based obstetric coverage across the United States. If you are driven to join a team that makes a real difference in the lives of women and newborns and thrive in a collaborative environment that fosters innovation and excellence, OBHG is your next career destination!
What We Offer - The Good Stuff:
A mission based company with an amazing company culture
Paid time off & holidays so you can spend time with the people you love
Medical, dental, and vision insurance for you and your loved ones
Health Savings Account (with employer contribution) or Flexible Spending Account options
Employer Paid Basic Life and AD&D Insurance
Employer Paid Short- and Long-Term Disability w Optional Short Term Disability Buy-up plan
Paid Parental Leave
401(k) Savings Plan with match
Legal Plan & Identity Theft Services
Mental health support and resources
$20-24 hourly 20d ago
Collections Specialist
The Resource 4.3
Remote collections assistant job
Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry.
Job Requirements:
Minimum 1 year of experience in collections, banking, or financial services
Fully Bilingual - English / Spanish
Demonstrated tenure of at least 1 year in each prior position
Strong communication and negotiation skills
Professionalism and adherence to State and Federal collection laws
Key Responsibilities:
Make outbound collection calls to recover delinquent consumer debt
Review account status and determine appropriate next steps
Negotiate payment plans or collect in full when possible
Maintain accurate records in the Finvi/Artiva account management system
Why Join Us?
Temp-to-hire position with opportunity for long-term career growth
Commission and bonus potential based on performance
Supportive training environment with clearly defined success metrics
Opportunities for advancement within the Collections Department
Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth.
Click Apply Online to submit your resume or application. For further information, call or text us at ************.
$30k-37k yearly est. 49d ago
Broker Transaction Analyst - Temp - AR - (REMOTE)
eXp Realty 4.0
Remote collections assistant job
at eXp Realty
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the state of Arkansas.** Please note: This is a temporary, six-month contract position**Who is eXp?Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty - a 8x Glassdoor Best Places to Work organization! What you will do:The Broker Transaction Analyst (BTA) is a dynamic role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. Leveraging advanced technology, including AI-enhanced workflows within eXp's transaction management system, the BTA ensures thorough compliance and accuracy in all documentation.This role requires specialized education and advanced licensing to effectively support the Designated Managing Broker in overseeing eXp Realty brokerage operations within their state. A real estate license is required for this role. The BTA is integral in cultivating a collaborative team environment, proactively assisting agents to deliver exceptional brokerage services while ensuring adherence to state license laws, REALTOR association requirements, and MLS standards. Responsibilities include detailed transaction review, compliance training, and active participation in the eXp Risk Management initiatives and programs.The BTA will bring a proven track record of promoting risk management best practices, a deep understanding of real estate transaction workflows, and a collaborative, solutions-oriented approach. This role requires a "Customer service-focused collaborator with an eye for detail." This role requires a person who can seamlessly implement innovative technology-driven systems and processes, fostering a highly cooperative, team-focused work atmosphere and demonstrating an unwavering commitment to excellence.How you will make an impact:
Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services.
May be asked to conduct training sessions to improve agents' knowledge of contracts, risk management practices and duties under licensing requirements, and state real estate regulations.
Respond promptly and effectively to agents' requests for support, demonstrating exceptional customer service and care.
Utilize advanced technology, including AI-driven tools, to thoroughly review contracts and transactional documents, ensuring compliance with all legal and contractual obligations.
Foster a highly collaborative, solution-oriented environment by removing transactional barriers, modeling agile workflows, and actively participating in team-based initiatives to enhance agent experience, risk management, and operational excellence.
Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions.
Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance.
Assist in the continuous development, improvement, and compliance monitoring of brokerage operations manuals at both the company-wide and state-specific levels.
Collaborate proactively with internal departments to identify and implement innovative, efficient solutions for supporting eXp's growing agent base.
Demonstrate flexibility by providing backup support for Managing Brokers as necessary.
Fulfill additional duties as assigned to meet the strategic needs of the brokerage.
How you will grab our attention:
Active real estate broker license with current continuing education credits in real estate, management, and legal compliance.
A minimum of 2 years of experience in detailed contract review, demonstrating comprehensive knowledge of real estate transactions.
Strong expertise and experience in real estate compliance, with a deep understanding of state and federal laws, Department of Commerce rules and regulations, Department of Housing and Urban Development requirements, NAR Code of Ethics, and MLS standards.
Exceptional written, verbal, and interpersonal communication skills, capable of clearly and effectively interacting with all organizational levels.
A highly collaborative approach with proven success in partnering with internal stakeholders to achieve shared objectives.
Ability to make swift, informed decisions, effectively addressing and resolving problems using sound judgment.
Uncompromising integrity, consistently demonstrating the highest ethical standards.
Active member of the National Association of REALTORS (NAR).
Strongly Preferred: Experience with the Skyslope transaction management system
If you think you'd make a great match for this position but don't meet all the requirements, we would still encourage you to apply! EEO Statement:We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
$32k-41k yearly est. Auto-Apply 18h ago
Self-Pay Collections Specialist II #Full Time #Remote
61St. Street Service Corp
Remote collections assistant job
Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for
ColumbiaDoctors
. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
This position is primarily remote, candidates must reside in the Tri-State area (New York, New Jersey, or Connecticut).
Note: There may be occasional requirements to visit the New York or New Jersey office for training, meetings, and other business needs.
Opportunity to grow as part of a Revenue Cycle Career Ladder!
Job Summary:
The Self-Pay Collections Specialist II is responsible for follow-up work on Self Pay account balances. Responsibilities include handling of inbound calls generated by an auto-dialer to secure payment, establish payment arrangements and/or obtain updated patient information. The Self-Pay Collections Specialist II must always exhibit professional and courteous behavior during communications.
Job Responsibilities:
Collect full payment from patient or guarantor.
Apply payments collected over the phone to each date of service.
Establish payment arrangements and document terms in billing system.
Handle customer inquiries, disputes and complaints. Escalate to supervisor or higher management as needed
Obtain insurance, demographic, guarantor information and update patient profile as well as bill third party payers as appropriate.
Clearly document in system summary of work.
Evaluate the patient s ability to pay for services.
Create payment arrangements via cash, check, credit card or payment plan as appropriate.
Utilize Epic estimator tool to provide estimates and collect upfront payments, deductible and copays.
Obtain insurance information, check eligibility for active coverage and update patient accounts accordingly.
Determine coverage for planned clinical services and calculate patient expected out of pocket expenses.
Answer and return phone calls and other general office tasks.
Perform other job duties as required.
Job Qualifications:
High school graduate or GED certificate is required.
A minimum of 1 years experience in a physician billing or third-party payer environment.
Candidate must demonstrate a strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner.
Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations.
Candidate must demonstrate the ability to understand and navigate the payer adjudication process.
Must demonstrate effective communication skills both verbally and written.
Functional proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook, E-mail, etc.)
Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred.
Knowledge of medical terminology is preferred.
Previous call center experience and/or claims experience is preferred.
Previous experience in an academic healthcare setting is preferred.
Hourly Rate Ranges: $23.69 - $32.00
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
$23.7-32 hourly 48d ago
Specialist I, Billing & AR
AMN Healthcare 4.5
Remote collections assistant job
Welcome to AMN Healthcare - Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don't just offer jobs - we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
Named to
Becker's Top 150 Places to Work in Healthcare
- three years running.
Consistently ranked among
SIA's Largest Staffing Firms in America
.
Honored with
Modern Healthcare's Innovators Award
for driving change through innovation.
Proud holder of
The Joint Commission's Gold Seal of Approval for Staffing Companies
since 2006.
Job Summary
The Specialist I, Client Accounts Receivable manages portfolios and is responsible for the timely conversion of receivables into cash in line with established client policies, procedures, and goals. This role administrates portfolios of clients, collects on past due accounts, and responsible for reporting and metrics provided to the team. This position provides assistance to their client accounting representatives with questions, issues, and reconciliations.
Job Responsibilities
Collects on past due accounts and partners with clients to bring those accounts back to current status to ensure Daily Sales Outstanding (DSO) and company cash objectives are met.
Provides outstanding customer service to internal and external clients, identifies root causes of disputes, and works with the necessary departments to resolve the problem to prevent future disputes.
Efficiently maintains the Accounts Receivable portfolio and provide updates to Client Accounts Receivable Leadership regarding potential high risk accounts to ensure rapid collections.
Builds, runs, and reconciles Excel reports to reach team objectives. Details interactions in client databases such as PeopleSoft, Salesforce, Great Plains, Fieldglass and AMN Vendor Management Systems software.
Prepares adjustments, refunds, and payment applications in accordance with Client Accounts Receivable procedures.
Must be knowledgeable of client contracts, billing and timekeeping processes, aware of booking limits and exposure to accurately service accounts.
Key Skills
Outstanding Communication
Customer Service Focus
Confidentiality
Interpersonal Skills
Qualifications
Education & Years of Experience
High School Diploma/GED plus 2-5 years of work experience
Additional Experience
Accounts Receivable, billing, customer service or other relevant office experience
Work Environment / Physical Requirements
Work is performed in an office/home office environment.
Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Our Core Values
● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Pay Rate$21.00 - $24.75 Hourly
Final pay rate is dependent on experience, training, education, and location.
$21-24.8 hourly Auto-Apply 1d ago
Bilingual Collections Specialist
Goodleap 4.6
Remote collections assistant job
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities:
Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
Identify accounts with overdue payments and find solutions to help bring their loan to a current status
Maintain daily, weekly and monthly collection and metric goals
Outbound/Inbound calls with clients to resolve debts owed
All in compliance with Goodleap's collections policies and procedures
Required Skills, Knowledge & Abilities:
1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
Excellent verbal and written communication skills
Prior telemarketing experience with financial products preferred
Proficiency with Microsoft Office applications
Self-motivated and extremely goal-oriented
Team Player
Professional demeanor
Bilingual English/Spanish required
Compensation: $18.00 / hr. +bonus
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
$34k-41k yearly est. Auto-Apply 19d ago
Billing and AR Portfolio Specialist
Mode Global 4.2
Remote collections assistant job
MODE Global is a $4B+ multimodal transportation leader, delivering comprehensive supply chain solutions across North America. With a vast agent-based network and a suite of offerings-spanning LTL, truckload, parcel, intermodal, air, and ocean-MODE drives operational excellence through technology, innovation, and integrity. We simplify logistics, empower partnerships, and deliver performance.
Job Title: Portfolio Account Specialist
The Portfolio Account Specialist is responsible for the oversight and management of a designated portfolio of customer accounts tied to a specific agent or group of agents or sales/ops team. This role serves as the primary point of coordination between internal teams and the agent/sales/ops, ensuring timely resolution of billing disputes, past-due balances, credit issues, and customer service escalations. The Portfolio Account Specialist does not manage direct reports but provides leadership and direction to cross-functional team members supporting the agent's portfolio, including billing, collections, credit, and operations. Transportation or logistics industry experience is a strong plus.
Key Responsibilities:
Portfolio Oversight:
Manage and monitor the full lifecycle of accounts within the assigned agent portfolio.
Review and analyze aging reports regularly to identify past-due balances, short payments, and unresolved billing issues.
Dispute & Issue Resolution:
Investigate and resolve billing disputes and payment discrepancies by collaborating with internal departments and external stakeholders.
Serve as the central point of contact for escalations related to accounting issues impacting the agent's customers.
Credit Review & Risk Mitigation:
Evaluate customer accounts approaching or exceeding credit limits.
Coordinate with the Credit and Clearance team to assess creditworthiness and facilitate timely decisions to avoid service disruptions.
Cross-Functional Collaboration:
Partner with Collections, Billing, Operations, and Customer Service teams to drive issue resolution and support seamless service delivery.
Collaborate with customers and internal teams (finance, sales, operations, IT) to streamline billing, payment, and reconciliation processes.
Knowledge of EDI, payment/billing portals, and automated billing or cash application tools.
Provide leadership and guidance to internal team members supporting the agent's accounts, ensuring alignment and accountability.
Agent & Customer Support:
Act as a liaison between the agent, internal departments, and customers when necessary to ensure excellent customer experience.
Maintain a deep understanding of the agent's business needs and proactively address challenges impacting account health.
Reporting & Communication:
Provide regular updates to internal stakeholders and the agent regarding account status, risk areas, and resolution progress.
Prepare reporting or portfolio summaries as needed for internal or agent-facing meetings.
Qualifications
Qualifications:
3-5 years of experience in account management, collections, credit, or customer service roles.
Strong understanding of accounts receivable processes, credit policies, and dispute resolution.
Excellent communication and interpersonal skills; able to manage multiple stakeholders and build trust across teams.
Ability to interpret aging reports, financial documents, and account data.
Proven ability to lead without authority and influence cross-functional teams.
Detail-oriented with strong organizational and problem-solving skills.
Proficiency in Excel, Salesforce and ERP/AR systems (e.g., Microsoft Dynamics, SAP, Oracle, NetSuite) preferred.
Success Factors:
Takes ownership of portfolio health and drives accountability across teams.
Build strong relationships with agents and internal stakeholders.
Quickly identify issues and implement timely, effective resolutions.
Maintains a customer-first mindset while balancing financial risk.
Why Join MODE Global?
High-impact role in one of MODE's fastest-growing and most strategic business areas.
Collaborate with leaders across technology, operations, and carrier strategy.
Fully remote flexibility with a supportive and engaged team environment.
Competitive salary, performance-based bonuses, and comprehensive benefits package.
A culture rooted in integrity, innovation, and operational excellence.
MODE Global is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
A/R Collections Specialist (Biologics/Immunotherapy)
The AR Collection Specialist is responsible for providing outstanding customer service while collecting outstanding accounts receivable balances. This position includes adhering to collections work standards, reducing the number of aged items, facilitating the resolution of customer billing issues, reducing accounts receivable delinquencies, and meeting and/or exceeding collections standards.
REQUIRED EDUCATION/EXPERIENCE:
· High school diploma or equivalent qualification required.
· 2+ years' experience working in a healthcare Collection Specialist position.
· Profound knowledge of collection techniques and billing procedures
· Excellent communication skills, both written and oral
· Good level of problem-solving and negotiation skills
· Strong understanding of billing and collection processes.
· Outstanding communication and interpersonal skills.
· In-depth knowledge of laws and policies related to debt collection.
· Good administrative skills.
ESSENTIAL FUNCTIONS
· Develop effective repayment plans.
· Follow-up with clients on overdue accounts.
· Oversee all monthly payments and refunds.
· Respond to client account queries in a timely and professional manner.
· Consulting and helping clients with billing and credit problems.
· Managing payments and refund operations
· Developing measures encouraging timely payments
· Reporting on collection operations and customer account updates
· Facilitate resolution of customer billing problems with bill initiating department for delinquent accounts.
· Make outbound collections efforts including making calls in a professional manner and sending emails concerning outstanding balances in accordance with Collections Standards.
· Provide reports to stakeholders as assigned.
· Review open accounts for collections efforts to reduce the number of aged items and aged balances in assigned portfolio.
POSITION RELATIONSHIPS:
· Reports directly to the Senior Revenue Cycle Manager
· Subject to a 90-day probationary period
Requirements
Please complete survey to be considered for this position: ************************************** M7SYDhF/102127
Requirements:
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$30k-37k yearly est. 7d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections assistant job in Columbus, OH
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 35d ago
Collections Specialist
Parker Group 4.2
Remote collections assistant job
About the Role:
Parker's mission is simple but ambitious: to increase the number of financially independent people. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably.
Our core product combines a virtual corporate card with dynamic spending limits and profitability-focused software tooling-empowering eCommerce merchants to grow faster while staying in control of their margins.
We've raised over $180M in equity and debt from world-class investors, including Valar Ventures, Y Combinator, SVB, and notable founders such as Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound). We're a Series B fintech scaling rapidly, with strong product-market fit and accelerating demand.
We're looking for a Collections Specialist to own and scale Parker's commercial collections function. You'll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams.
What You'll Do:
Own the collections strategy for Parker's lending portfolio (corporate cards, working capital lines, term loans)
Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach
Negotiate repayment plans, settlements, and restructures aligned with our risk appetite
Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs
Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations
Collaborate with legal on enforcement, litigation, and collateral recovery
Continuously refine workflows, systems, and policies to improve efficiency and customer experience
Metrics You'll Own:
Delinquency Rates - Keep 30-, 60-, and 90-day buckets within thresholds
Roll Rate - Limit accounts progressing into later-stage delinquency
Recovery Rate - Maximize recoveries on charged-off accounts
Time-to-Resolution - Shorten average days to resolve delinquent cases
About You:
5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred)
Proven track record of meeting/exceeding recovery targets in a B2B lending environment
Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements
Skilled negotiator who balances firmness with professionalism
Comfortable operating in a high-growth, fast-changing environment
Excellent communication skills with the ability to work cross-functionally
Why Parker:
Competitive compensation and equity package
Fully remote with flexible work arrangements
Opportunity to shape credit & collections strategy at a high-growth fintech
A culture built on ownership, transparency, and building together
$30k-39k yearly est. Auto-Apply 60d+ ago
Collection Specialist
O'Mally Management Group
Remote collections assistant job
Collections Specialist
Goals This is the for the Collections Specialist position for Specialty Healthcare Billing and Consulting (SHB&C) and additionally provides criteria for the evaluation of the position. The Collections Specialist position plays a critical part in the medical billing process. Under the supervision of the Facility Collections Director, the Collections Specialist is responsible for the timely collection of unpaid claims including appeal denials, collections of underpayments, and documenting all collection activities in the billing system. The Collections Specialist will meet or exceed the daily and monthly productivity and performance goals set forth by the Collections Director. Additionally, the Collections specialist will have excellent customer service skills and have the ability to communicate effectively both written and verbally.
Position Responsibilities
Under the direction of the Facility Collections Director, the Collections Specialist for Specialty Healthcare Billing & Consulting will be responsible for, but not limited to:
1. Initiating collection follow‐ups of all unpaid or denied claims with the appropriate Payer
2. Researching, appealing, and resolving claim rejections, underpayments, and denials with appropriate Payer
3. Responding to written Payer communications as indicated with appropriate action in a timely manner
4. Processing claims and appeals by gathering information for appeals
5. Requesting insurance changes through the billing system as required during the collections process
6. Communicating payment or denial patterns that impact revenue to management in a timely manner
7. Maintaining communication and documenting daily in the billing system all follow up and communication on a patient account in a consistent and concise format
8. Developing and maintaining positive working relationships with team members and Payer representatives
9. Maintaining the strictest patient confidentiality
Position Requirements
The requirements for employment as the Collections Specialist for Specialty Healthcare Billing & Consulting are:
1. Excellent communication skillset; both written and verbal
2. Must have excellent knowledge of insurance carrier billing and reimbursement with knowledge of medical terminology, ICD‐9/ ICD‐10, and CPT/HCPCS codes
3. Must be able to type 60 wpm and be able to use 10‐key by touch
4. Must have an in‐depth understanding of the Explanation of Benefits (EOBs) with at least one year of prior medical collections experience in a Medical office, Central Business Office, or a Hospital Business Office etting
5. Detailed working knowledge and a demonstrated proficiency in at least one insurance company's billing and/or collection process
6. Experience with Patient Accounting systems (s) as well as having the ability to research medical coding
7. Representing clients in a professional manner at all times ensuring customer satisfaction is a priority
Education/Experience
High School Diploma or GED - required
2 years of experience in a high‐paced, collections environment - minimum
Strong math skills - required
Physical Demands
1. Requires some bending, stooping, stretching
2. Requires eye‐hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
3. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports
4. Requires lifting papers or boxes up to 50 pounds occasionally
5. Requires dexterity to type 60 wpm or more
6. Work is performed in a home-office environment
7. Work may be stressful at times; high‐pressured, fast‐paced environment with significant telephone and personal disruption
8. Must be willing to work overtime as needed to meet business objectives
Compensation and Benefits
SHB&C offers competitive hourly pay
401k with Match
for all employees
Medical, Dental, and Vision for Full-Time Employees
Paid Time Off for Full-Time Employees
Remote - Work from home
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
Company is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.
Job Type: Full-time
$29k-39k yearly est. Auto-Apply 60d+ ago
Collections Specialist - German speaking and (Italian or Spanish)
Ninjaone
Remote collections assistant job
Description About the RoleWe're hiring a Collections Specialist to ensure timely payments from our customers. In this role, you'll be both a customer advocate and a financial steward - engaging with customers to renew their contracts, addressing billing issues, and securing on-time payments. You'll collaborate across Sales, Customer Success, and Finance to keep our customers happy, contracts up-to-date, and cash flowing.Location - Berlin, Germany (in office 3+ times per week) What You'll be Doing
Monitor accounts receivable (aging reports) and follow up with customers on outstanding invoices or payment issues. Facilitate quick resolutions
Pursue customer collections on a daily basis with an emphasis on providing a high level of customer service. Be proactive in resolving customer cases
Continuously look for ways to improve our collections playbook - from tweaking email templates to suggesting policy changes that enhance customer experience or reduce DSO
Work closely with Account Executives and Customer Success Managers on account strategies, and with Finance on invoicing and payment processing
Manage a portfolio of customer renewals - send timely renewal notices, negotiate contract terms/pricing, and secure renewals before expiration
Proactively reach out 90+ days before subscription renewal to discuss options, upsell multi-year agreements, and prevent churn
Other duties as needed
About You
Exceptional interpersonal skills and ability to build relationships
Outstanding written and verbal communication skills; You confidently negotiate pricing or handle tough billing conversations with a friendly, solutions-oriented approach
Superb time management and organizational abilities - you can manage a high volume of accounts
Fluent in English and German and one other major European languages (Spanish or Italian preferred)
About UsNinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.What You'll Love
Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job
Grow personally and professionally with one of the fastest growing companies
Enjoy your lunch covered by NinjaOne 3 times/week at the office
Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with a curious, kind, international and intercultural workforce
Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)
Additional InformationThis position is NOT eligible for Visa sponsorship.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.#LI-SB1#LI-Hybrid#BI-Hybrid
$30k-40k yearly est. Auto-Apply 60d+ ago
Collections Specialist
Meriton 3.5
Remote collections assistant job
Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value-for our partners and our people.
If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter-every step of the way.
Position Description
Job Title: Collections Specialist
Reports To: Credits and Collections Supervisor
FLSA Status: Exempt
Location: Shared Services Office, Irving, TX
Summary:
The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships.
Essential Duties and Responsibilities:
Collections & Account Management:
• Monitor assigned customer accounts for open balances and aging status.
• Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up.
• Escalate accounts approaching exceeded aging to senior staff and local leadership.
• Ensure that no account reaches or remains within the company's standard aging bucket without proper documentation and approval.
Lien & Legal Process:
• Initiate and track the lien filing process via lien software to protect the company's rights.
• Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy.
• Maintain proper records of waivers, releases, and lien filings for audit readiness.
Communication & Collaboration:
• Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely resolution.
• Coordinate with billing and service departments to resolve disputed invoices or misapplied payments.
• Participate in weekly and monthly meetings with local and central teams to review portfolio aging trends and high-risk accounts.
• Liaise with the legal team on enforcement and escalation of collections cases.
Compliance & Reporting:
• Ensure all customer interactions and follow-ups are meticulously documented in the Microsoft Dynamics 365 CRM.
• Provide daily status updates and share exceptions with the working capital team.
• Assist with month-end close by ensuring all lien statuses and waiver issuance are up to date.
• Maintain local records in alignment with SOX requirements.
Other Duties
• Regular, consistent and necessary to meet the needs of the business
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct
Competencies
Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practice
Education/Experience:
• Associates degree and/or 3+ years of experience in collections
• Strong experience with ERP systems, particularly Financial & Operations, is a plus.
• Demonstrated ability to work autonomously and manage a high volume of work.
• Proficiency with Microsoft Office, including Pivot Tables and Macros, for data analysis.
• Familiarity with ticketing/case management systems is required.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.
• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 - 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.