Collections associate vs collection analyst

Differences between collections associate and collection analyst duties and responsibilities

Collections associate example responsibilities.

• Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
• Perform follow up on Medicaid accounts.
• Execute assertive collection skills for inbound/outbound calls while meeting FDCPA guidelines.
• Call center collections following FDCPA guidelines for third party outbound collections.
• Perform collections activities on delinquent loan accounts to include repossessions, foreclosures, bankruptcy proceedings, and disposition of repossess assets.
• Position requires knowledge of Medicaid/Medicare formulary of cover drugs, the dosage and restrictions.
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Collection analyst example responsibilities.

• Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
• Assist in reducing the DSO down and limit bad debt expense while focusing on building revenue.
• Maintain customer relations while improving company DSO.
• Work remittance advice from Medicaid and Medicare ensuring accuracy of payments, correcting account billing according with Medicaid or Medicare disposition.
• Do credit checks for new clients with Dunn & Bradstreet along with Equifax.
• Perform processing functions necessary to ensure timely and accurate DME billing.