Collections associate demographics and statistics in the US
Collections associate demographics research summary. Zippia estimates collections associate demographics and statistics in the United States by using a database of 30 million profiles. Our collections associate estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about collections associates after extensive research and analysis:
- There are over 72,045 collections associates currently employed in the United States.
- 65.6% of all collections associates are women, while 34.4% are men.
- The average collections associate age is 45 years old.
- The most common ethnicity of collections associates is White (61.7%), followed by Hispanic or Latino (17.5%), Black or African American (12.3%) and Unknown (4.2%).
- Collections associates are most in-demand in Pennsauken, NJ.
- The finance industry is the highest-paying for collections associates.
- Danbury, CT pays an annual average wage of $56,343, the highest in the US.
- In 2022, women collections associates earned 93% of what men earned.
- 8% of all collections associates are LGBT.
- Pennsylvania is the best state for collections associates to live.
- Collections associates are 59% more likely to work at private companies in comparison to public companies.
On this page
Collections associate demographics by:
Collections associate gender statistics
65.6% of collections associates are women and 34.4% of collections associates are men.
- Female, 65.6%
- Male, 34.4%
Collections associate gender ratio
| Gender | Percentages |
|---|---|
| Female | 65.6% |
| Male | 34.4% |
Collections associate gender pay gap
Women earn 93¢ for every $1 earned by men
Male income
$41,345
Female income
$38,467
Collections associate gender ratio over time
This data breaks down the percentage of men and women in collections associate positions over time. Currently, 65.6% of collections associates are female.
Collections associate gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 38.08% | 61.92% |
| 2011 | 36.32% | 63.68% |
| 2012 | 35.92% | 64.08% |
| 2013 | 33.92% | 66.08% |
| 2014 | 33.74% | 66.26% |
| 2015 | 34.86% | 65.14% |
| 2016 | 35.01% | 64.99% |
| 2017 | 33.62% | 66.38% |
| 2018 | 35.93% | 64.07% |
| 2019 | 30.25% | 69.75% |
| 2020 | 28.94% | 71.06% |
| 2021 | 34.38% | 65.62% |
Collections associate related jobs gender ratio
We compared collections associates with similar job titles to see how gender ratios vary. As you can see, time recorder and recovery agent have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Insurance Billing Clerk | 5% | 95% |
| Receptionist/Accounts Receivable | 5% | 95% |
| Directory Clerk | 7% | 93% |
| Collections Associate | 34% | 66% |
| Recovery Agent | 69% | 31% |
| Time Recorder | 71% | 29% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Collections associate demographics by race
The most common ethnicity among collections associates is White, which makes up 61.7% of all collections associates. Comparatively, 17.5% of collections associates are Hispanic or Latino and 12.3% of collections associates are Black or African American.
- White, 61.7%
- Hispanic or Latino, 17.5%
- Black or African American, 12.3%
- Unknown, 4.2%
- Asian, 3.8%
- American Indian and Alaska Native, 0.5%
Collections associate race
| Collections associate race | Percentages |
|---|---|
| White | 61.7% |
| Hispanic or Latino | 17.5% |
| Black or African American | 12.3% |
| Unknown | 4.2% |
| Asian | 3.8% |
| American Indian and Alaska Native | 0.5% |
Collections associate race and ethnicity over time
See how collections associate racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Collections associate race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.25% | 14.59% | 3.75% | 15.47% |
| 2011 | 61.47% | 15.64% | 3.62% | 15.87% |
| 2012 | 63.71% | 15.95% | 3.60% | 13.38% |
| 2013 | 61.99% | 16.50% | 4.22% | 14.32% |
| 2014 | 62.95% | 14.76% | 3.69% | 15.72% |
| 2015 | 61.58% | 14.78% | 3.49% | 16.52% |
| 2016 | 64.57% | 13.29% | 2.58% | 16.25% |
| 2017 | 61.73% | 16.65% | 3.66% | 14.60% |
| 2018 | 64.01% | 11.75% | 4.04% | 17.07% |
| 2019 | 60.63% | 13.60% | 3.49% | 19.28% |
| 2020 | 59.36% | 14.19% | 3.64% | 17.07% |
| 2021 | 61.70% | 12.28% | 3.82% | 17.55% |
Collections associate wage gap by race
According to our data, asian collections associates have the highest average salary compared to other ethnicities. Unknown collections associates have the lowest average salary at $39,455.
| Ethnicity | Salary |
|---|---|
| Unknown | $39,455 |
| White | $41,702 |
| Black or African American | $41,752 |
| Asian | $41,959 |
| Hispanic or Latino | $41,914 |
Average collections associate age
See how the average age of collections associates varies based on ethnicity and gender.
Male
Female
Collections associate age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 40 | 48.5 |
| White | 43 | 47 |
| Black or African American | 45.5 | 49 |
| Asian | 53 | |
| Hispanic or Latino | 39 | 40 |
Collections associate age breakdown
The average age of collections associates is 40+ years years old, representing 66% of the collections associate population.
Collections associate age breakdown
| Collections Associate Years | Percentages |
|---|---|
| 40+ years | 66% |
| 30-40 years | 23% |
| 20-30 years | 11% |
Collections associate educational attainment
The most common degree for collections associates is bachelor's degree, with 43% of collections associates earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 18%.
- Bachelor's, 43%
- Associate, 23%
- High School Diploma, 18%
- Diploma, 7%
- Other Degrees, 9%
Collections associates by degree level
| Collections associate degree | Percentages |
|---|---|
| Bachelor's | 43% |
| Associate | 23% |
| High School Diploma | 18% |
| Diploma | 7% |
| Other Degrees | 9% |
Collections associate jobs you might like
Collections associate wage gap by degree level
According to the data, collections associates with a Bachelor's degree earn more than those without, at $44,426 annually. With a Associate degree, collections associates earn a median annual income of $39,512 compared to $39,479 for collections associates with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $39,479 |
| Bachelor's Degree | $44,426 |
| Some College/ Associate Degree | $39,512 |
Collections associate employment statistics
Most collections associates work for a private in the finance industry.
Company size where collections associates work
Below, you can see the size of companies where collections associates work.
Collections associate jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 30% |
| > 10,000 employees | 27% |
Collections associate jobs by company type
Employees with the collections associate job title have their preferences when it comes to working for a company. For instance, most collections associates prefer to work at private companies over public companies.
Collections associate jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 37% |
| Private | 59% |
| Government | 1% |
Collections associate jobs by industry
The most common industries for collections associates are finance, professional and health care.
Collections associate industry statistics
| Industry | Percentages |
|---|---|
| Finance | 20% |
| Fortune 500 | 15% |
| Professional | 12% |
| Health Care | 6% |
| Technology | 6% |
| Manufacturing | 5% |
| Retail | 5% |
| Media | 4% |
| Telecommunication | 4% |
| Transportation | 3% |
| Energy | 2% |
| Non Profits | 2% |
| Education | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Hospitality | 1% |
| Government | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Start-up | 1% |
| Real Estate | 1% |
Collections associate turnover and employment statistics
Collections associate unemployment rate over time
The unemployment rate for collections associates between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Collections associate unemployment rate by year
| Year | Collections associate unemployment rate |
|---|---|
| 2010 | 12.02% |
| 2011 | 12.36% |
| 2012 | 10.85% |
| 2013 | 10.37% |
| 2014 | 8.36% |
| 2015 | 7.21% |
| 2016 | 5.43% |
| 2017 | 4.15% |
| 2018 | 4.83% |
| 2019 | 4.01% |
| 2020 | 4.42% |
| 2021 | 5.16% |
Average collections associate tenure
The average collections associate stays at their job for 1-2 years, based on the 2,934 collections associates resumes in Zippia's database.
Collections associate tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 29% |
| 1-2 years | 38% |
| 3-4 years | 14% |
| 5-7 years | 12% |
| 8-10 years | 5% |
| 11+ years | 4% |
Collections associate LGBT ratio compared to similar jobs
Review the percent of collections associates that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Procurement Administrator | 6.59% | 56,668 |
| Ledger Clerk | 6.92% | 66,670 |
| Exchange Teller | 7.10% | 9,050 |
| Billing And Insurance Coordinator | 7.32% | 67,385 |
| Collections Associate | 7.90% | - |
| Payroll Assistant | 9.54% | 7,063 |
| Bank Vault Attendant | 10.47% | 47,488 |
Similar collections associate jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Procurement Administrator | 6.59% | 56,668 |
| Ledger Clerk | 6.92% | 66,670 |
| Exchange Teller | 7.10% | 9,050 |
| Billing And Insurance Coordinator | 7.32% | 67,385 |
| Payroll Assistant | 9.54% | 7,063 |
| Bank Vault Attendant | 10.47% | 47,488 |
Foreign languages spoken by collections associates
The most common foreign language among collections associates is Spanish at 69.1%. The second-most popular foreign language spoken is Portuguese at 4.4% and French is the third-most popular at 4.4%.
- Spanish, 69.1%
- Portuguese, 4.4%
- French, 4.4%
- Filipino, 2.9%
- Mandarin, 2.9%
- Other, 16.3%
Collections associate languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 69.1% |
| Portuguese | 4.4% |
| French | 4.4% |
| Filipino | 2.9% |
| Mandarin | 2.9% |
| Other | 16.3% |
