Collections associate jobs near me - 518 jobs

Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors . This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. This position is primarily remote, candidates must reside in the Tri-State area (New York, New Jersey, or Connecticut). Note: There may be occasional requirements to visit the New York or New Jersey office for training, meetings, and other business needs. Opportunity to grow as part of a Revenue Cycle Career Ladder! Job Summary: The Self-Pay Collections Specialist II is responsible for follow-up work on Self Pay account balances. Responsibilities include handling of inbound calls generated by an auto-dialer to secure payment, establish payment arrangements and/or obtain updated patient information. The Self-Pay Collections Specialist II must always exhibit professional and courteous behavior during communications. Job Responsibilities: Collect full payment from patient or guarantor. Apply payments collected over the phone to each date of service. Establish payment arrangements and document terms in billing system. Handle customer inquiries, disputes and complaints. Escalate to supervisor or higher management as needed Obtain insurance, demographic, guarantor information and update patient profile as well as bill third party payers as appropriate. Clearly document in system summary of work. Evaluate the patient s ability to pay for services. Create payment arrangements via cash, check, credit card or payment plan as appropriate. Utilize Epic estimator tool to provide estimates and collect upfront payments, deductible and copays. Obtain insurance information, check eligibility for active coverage and update patient accounts accordingly. Determine coverage for planned clinical services and calculate patient expected out of pocket expenses. Answer and return phone calls and other general office tasks. Perform other job duties as required. Job Qualifications: High school graduate or GED certificate is required. A minimum of 1 years experience in a physician billing or third-party payer environment. Candidate must demonstrate a strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner. Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations. Candidate must demonstrate the ability to understand and navigate the payer adjudication process. Must demonstrate effective communication skills both verbally and written. Functional proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook, E-mail, etc.) Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred. Knowledge of medical terminology is preferred. Previous call center experience and/or claims experience is preferred. Previous experience in an academic healthcare setting is preferred. Hourly Rate Ranges: $23.69 - $32.00 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Job DescriptionDescription: Joseph, Hollander & Craft LLC has an immediate opening for an experienced Billing Coordinator to join our team. The ideal candidate will be highly organized and able to provide excellent internal and external customer service in addition to providing billing & collections assistance to our attorneys utilizing current billing techniques, software and equipment. Accuracy and attention to detail is required. Excellent communication, organizational skills, ability to manage multiple projects simultaneously, participation in on-going learning and development, and demonstration of initiative are essential in this role. Must have a working knowledge of Microsoft Word, Excel and Outlook. Job Duties: Completes all data entry and client file management tasks including: conflict checking, setting up and maintain client files; scanning, uploading and coding client related materials for incorporation into electronic client file using document management system (DMS). Generates client prebills using legal billing & collections software and collaborating with attorneys to ensure invoice accuracy prior to submission of final invoices and revising as directed. Communicates directly with clients via telephone, e-mail, and U.S. mail to address account related questions and collections efforts. Processes and posts client payments to the firm's accounting software consistent with IOLTA trust rules and guidelines. Monitors and reports the status of accounts receivable to individual attorneys and management, which includes monthly meetings and report generation, followed by preparation and submission of collections correspondence and/or collections calls. Other tasks as assigned Job Type: Full-time Pay: $23 - $30 per hour depending on years of experience Benefits: Dental Insurance Health Insurance Vision Insurance Pediatric Dental & Vision Insurance Life Insurance Employee Assistance Program (EAP) Long Term Disability Insurance Short Term Disability Insurance Flexible Benefit Spending Plan (Section 125) 401(k) with Firm Matching Free Parking Paid Holidays Paid Time Off Discounted Legal Services Pet-friendly Workplace Work Location: In person in our Overland Park office Work Remotely: Position is compatible with firm's limited Telecommuting / Remote Work Program; employees are eligible to participate after 90 days of full-time employment subject to program guidelines. Requirements: Requirements: One to two years of experience working in a fast-paced legal environment providing billing support and assistance to attorneys and billing/finance team utilizing billing & collections software required. Experience in e-billing is a plus. Experience preparing budgets and submitting invoices in Legal Electronic Data Exchange Standard (LEDES) format using third party electronic billing portals, such as Legal-X, Legal Tracker, TyMetrix, eVoucher, and Legal exchange is a plus. Experience using Tabs3 modules, including TABS and TaskBill, is also a plus. Maintains client confidence by keeping client/attorney information confidential. Represents the firm in a professional way by communicating and obtaining information from clients, colleagues, and case teams. Follows up on delegated assignments; knowing when to act and when to refer matters to attorney or supervisor. Demonstrates diligence and commitment to meeting all deadlines and maintaining composure in high-stress or hectic scenarios. Exhibits commitment to teamwork by establishing and maintaining good working relationships with clients, attorneys and office colleagues. Demonstrates proficiency in use of a personal computer, all relevant software, tools and applications and other common office and business equipment, including copy and fax machines, scanners, printers, etc.

Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E. This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location. Key Responsibilities Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines. Track and monitor invoice submissions using eBillingHub. Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others. Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices. Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E. Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary. Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items. Other duties as assigned by the E-Billing Supervisor. Skills and Requirements Associates Degree with emphasis in business or accounting, or equivalent work experience, required. Prior experience with legal billing or other accounting functions. 2 or more years of experience in a law firm or other professional service environment. Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink. Flexibility to work overtime and weekends, if needed. Demonstrated proficiency with Microsoft Office, especially Excel and Word. Ability to organize and prioritize workload. Excellent communication skills, both written and verbal. Why should you work at Buchanan? Buchanan offers an outstanding benefits package that includes: Competitive Salaries Generous Paid Time Off, Including a Floating Holiday Paid Holidays WorkWell Wellness Program Paid Parental Leave Caregiving Assistance Through BrightHorizons (child, elder and pet care!) Access to Firm-wide Emergency Assistance Fund Insurance - Medical, Dental, and Vision 401K and Retirement Savings Program We are an Equal Opportunity Employer.

Media Works LTD, a highly-respected, fast paced, energetic strategic media agency in Baltimore, MD is looking to fill the role of Billing Coordinator/Invoicing Specialist. We deliver digital and offline media solutions for brands across the country. We are looking for a Invoicing Specialist to assist with managing media bills and work with agency account teams to collect client media invoices, check for accuracy and submit for payment. This role will also include basic administrative assistant responsibilities. Essential Duties/Responsibilities: Checking media invoices for accuracy and submitting for payment within strict monthly deadlines Accountable for checking all details of invoices, finding any discrepancies and bringing them to the attention of other team members Communicate openly with account teams status of invoice packets Administrative responsibilities including answering phones and sorting and delivering mail and packages Other duties as assigned Experience, Education and Skills: Ability to prioritize and handle multiple tasks in a fast paced work environment Experience with Microsoft Office Tools with proficiency in Microsoft Excel Excellent written and verbal communication skills Ability to work independently and on a team Strong attention to detail and simple math skills Associates degree preferred but not required Experience in automotive billing or title processing a plus. Media Works is an Equal Opportunity Employer. Qualified applicants, please send resume and cover letter. Job Type: Full-time Salary: $20-23/hr Expected hours: 37.5 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work from home

About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care. We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package. Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do. Why Join Us? Comprehensive Benefits: Medical, dental, vision, and life insurance. Work-Life Balance: Flexible scheduling and paid time off. Recognition & Rewards: Employee reward and recognition programs. Growth Opportunities: On-the-job training and upward mobility. Position Details We're looking for a full-time Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment. Key Responsibilities Log payments from insurance companies and patients, maintaining accurate records. Update billing addresses and contact details as needed. Follow up on delinquent payments, resolve denial instances, and file appeals. Submit claims and process billing data for insurance providers. Verify insurance benefits for new and existing clients. Administrative Support: Assist with faxing, answering calls, emails, and text messages. Requirements Minimum 1 year of medical billing experience in a healthcare setting. Associate's Degree in Medical Billing, Coding, or a related field. Proficiency with: Google Suite Microsoft Excel and Word CMS 1500 Availity platform Compensation Competitive and based on experience. Let's talk!

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collections activities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Bilingual Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit Target base salary range is $17.00-$20.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Full-time Description Soleo Health is seeking a Collection Specialist to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care! Home infusion therapy experience required. Soleo Health Perks: Competitive Wages Flexible schedules 401(k) with a match Referral Bonus Annual Merit Based Increases No Weekends or Holidays! Affordable Medical, Dental, and Vision Insurance Plans Company Paid Disability and Basic Life Insurance HSA and FSA (including dependent care) options Paid Time Off! Education Assistant Program The Position: The Collection Specialist is responsible for a broad range of collection processes related to medical accounts receivable in support of multiple site locations. The Collections Specialist will proactively work assigned accounts to maximize accurate and timely payment. Responsibilities include: Researches all balances on the accounts receivable and takes necessary collection actions to resolve in a timely manner Researches assigned correspondence; takes necessary action to resolve requests Routinely reviews and works correspondence folder requests in a timely manner Makes routine collection calls on outstanding claims Identifies billing errors, short payments, unpaid claims, cash application issues and resolves accordingly Ability to identify potential risk, write offs and status appropriately and report and escalate to management on as identified Researches refund requests received by payers and statuses refund according to findings Documents detailed notes in a clear and concise fashion in Company software system Identifies issues/trends and escalates to Manager when assistance is needed Provides exceptional Customer Service to internal and external customers Ensures compliance with federal, state, and local governments, third party contracts, and company policies Must be able to communicate well with branch, management, patients and insurance carriers Ability to perform account analysis when needed Answering phones/taking patient calls regarding balance questions Using portals and other electronic tools Ensure claims are on file after initial submission Identifies, escalates, and prepares potential payor projects to management and company Liaisons Write detailed appeals with supporting documentation Keep abreast of payor follow up/appeal deadlines Submits secondary claims Schedule: M-F 830am-5pm Requirements Previous Home Infusion and Specialty Pharmacy experience required 1-3 years or more of strong collections experience High school diploma or equivalent; an associate degree in finance, accounting, or a related field is preferred Knowledge of HCPC coding and medical terminology CPR+ systems experience preferred Excellent math and writing skills Excellent interpersonal, communication and organizational skills Ability to prioritize, problem solve and multitask Word, Excel and Outlook experience About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keyword: accounts receivable, collection, specialty pharmacy, now hiring, hiring immediately Salary Description $19-$23 Per Hour

Job DescriptionDescription: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a Billing Coordinator II who will be responsible for managing the accuracy and timeliness of billing processes, including reviewing and resolving pricing discrepancies, maintaining consistent invoicing practices, and supporting both internal and external stakeholders. This role requires strong problem-solving skills, attention to detail, and the ability to work independently while managing multiple priorities. *** This role is Remote, with Central Time work hours. *** Responsibilities Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team. Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries. Maintain consistency by ensuring 90% of invoicing occurs within the 0-14 day time frame. Escalate orders to leadership as necessary to ensure timely invoicing. Attend team meetings and provide insights on trends, resolution steps, and exceptions. Prepare, update, and maintain Excel spreadsheets as needed. Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible. Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines. Apply knowledge of sales orders, including cost, sell commission margins, and adjustments. Review freight charges and accurately apply or remove them as needed. Independently manage order holds and release workflows. Adapt to specific workflows that may vary depending on the team assignment. Requirements: 2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable. Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams Experience in working in NetSuite and SharePoint is highly preferred Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM). Strong verbal and written communication skills. Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines. Ability to multi-task and perform well under pressure. Positive and professional demeanor with a strong customer service orientation. Proven problem-solving and critical thinking capabilities. Flexibility to work both independently and in a team environment. Willingness to work overtime when required. Ability to independently manage the invoicing process with minimal supervision. Preferred Skills Previous experience working directly with customers or sales teams in a billing or finance-related environment. Knowledge of sales order processes, commission structures, and margin adjustments. Experience identifying billing trends and proposing process improvements. Experience in Freight billing. Compensation: The estimated hourly range for this position is between $16.00 - $20.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That's why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry. Career Advancement: At HALO, we're passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO's influential global network, leadership opportunities, and diverse perspectives. Culture: We love working here, and we're confident you will too. At HALO, you'll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday's limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability. Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you'll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands. Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal. HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary To provide financial, administrative, and clerical services to ensure effective, efficient, and accurate financial and administrative operations. Insurance Collections Specialist duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, securing revenue by verifying and posting receipts, and ensuring our patients' pharmacy and medical services are processed by insurance payers in a timely manner. The Insurance Collections Specialist must comply with established policies and procedures. Base Range: $23/hr - $25/hr (DOE) Schedule: (Remote) Monday - Friday, 8:00am - 4:30pm CST with some flexibility Travel: This position is required to travel up to 3xs/year to Plano, TX for in-person training Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary. Review and resolve outstanding payment issues in a timely manner Process accounts and incoming payments in compliance with financial policies and procedures Perform day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted Verify discrepancies and resolve clients' billing issues Facilitate payment of invoices due by sending bill reminders, contacting insurance companies, and contacting clients to resolve outstanding issues Identify and execute the necessary process adjustments Interact with customers to resolve outstanding issues Reviews patient information to determine if an adjustment is valid and whether additional approval is required, process all approved adjustments Prepare and submit clean claims to Medicare or other insurance companies, as needed Answer questions from patients, clerical staff, and insurance companies. Follow and report status of delinquent accounts. Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers. Participate in educational activities and attends monthly staff meetings. Conduct self in accordance with employee manual. Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations. Perform all special projects given in a timely manner Performs other related duties as assigned or requested Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible. Must possess the ability to multi-task and frequently change direction. Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing programs, and email at a highly proficient level Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction Good verbal and written communication skills Problem analysis and problem-solving skills Knowledge of office administration and procedures Stress management skills Time management skills Education and/or Experience High School Diploma/GED College degree preferred or equivalent experience. 1-3 years accounts receivable and general accounting experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! Billing Coordinator III (Billing Specialist Subsidiary) REMOTE Labcorp is seeking to add a Subsidiary Billing Specialist (Appeals)- Revenue Cycle Management Division! This individual will be primarily responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. The Subsidiary Billing Specialist (Appeals) is expected to understand all aspects of the insurance appeal process and can identify insurance trends and provide impactful feedback. The result of our work is an innovative, flexible, highly scalable billing operation in a collaborative, fast-paced team environment. Responsibilities: Performs research of payer rejections and denials in regards to genetic testing claims Produces high volume of successful appeals to insurance carriers to obtain payment Collaborates with multiple teams and to develop best practices and resolve denial issues Reviews payor medical policies to determine cause of denial Consistently follows -ups with insurances on payor denials As needed, communicate via telephone with clients, professionally and concisely. Participates in projects that extend beyond your day to day to stretch you to think outside the box Qualifications: High School Diploma or equivalent required Minimum two+ years prior experience dealing with healthcare billing, insurances/claims or accessing payor portals required Experience with Explanation of Benefits (EOBs) and different denials & denial codes from insurances strongly preferred Experience with Medicare/Medicaid/ HMOs/PPOs/commercial insurances strongly preferred Revenue Cycle Management (RCM) experience, strongly preferred Knowledge/experience with Xifin, CRM applications (i.e. Salesforce) preferred Other desired skills: Concise and professional communication skills to interact with clients, team members and management via various methods, i.e., telephone, email and virtually. Detail oriented with good organizational skills Ability to multitask within multiple systems Adaptable with changing duties, following an SOP but able to problem solve and deviate as required by specific requests Ability to manage time and tasks independently while working under minimal supervision Professional and courteous email communication Possess a strong work ethic and commitment to improving patients' lives Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment Remote Work, requirements Dedicated work from home space Internet download speed of at least 50 megabytes per second Application Window Closes: 1/1/2026 Pay Range: $ 17.75 - $21.00 per hour Shift: Mon-Fri, 9:00am - 6pm Eastern Time All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities: Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Bilingual English/Spanish required Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Job Description Amerita, Inc. is a leading provider in Home Infusion therapy. We are looking for a Collection Specialist to join our Revenue Cycle Management (RCM) team as we grow to be one of the top home infusion providers in the country. As a core member of the Collection team, you will be responsible for a broad range of collection processes related to medical account receivable in support of a single or multiple site locations. The Collection Specialist will report to the Collection Manager and work remotely within the USA. Monday-Friday 8:00am-4:30pm • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts • Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance • 401(k) Retirement Plan with Employer Match • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability • Employee Discounts • Tuition Reimbursement • Paid Time Off & Holidays Responsibilities As a Collection Specialist, you will... Ensure daily accomplishments work towards company goals for cash collections and Account Receivable over 90 days. Understand and adhere to state and federal regulations and company policies regarding compliance, integrity, patient privacy and ethical billing and collection practices. Research outstanding balances and take necessary collection action to resolve in a timely manner; recommend necessary demographic changes to patient accounts to ensure future collections. Research assigned correspondence; take necessary action to resolve requested information in a timely manner; establish appropriate follow up. Resubmit accurate and timely claims in formats including, but not limited to, CMS-1500 and electronic 837. Utilize the mose efficient resources to secure timely payment of open claims or invoices, giving priority to electronic solutions. Negotiate payment plans with patients in accordance with company collection policies. Identify patterns of short-payment or non-payment and bring them to the attention of appropriate supervisory personnel. Review insurance remittance advices for accuracy. Identify billing errors, short-payments, overpayments and unpaid claims and resolve accordingly, communicating any needed system changes. Review residual account balances after payments are applied and generate necessary adjustments (within eligible guidelines), overpayment notifications, refund requests and secondary billing. Interact with third party collection agencies. Communicate consistently and professionally with other Amerita employees. Work within specified deadlines and stressful situations. Work overtime when necessary to meet department goals and objectives. Qualifications High School Diploma/GED or equivalent required; some college a plus A minimum of one (1) year of experience in medical collections with a working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement; home infusion experience a plus Working knowledge of automated billing systems; experience with CPR+ preferred Working knowledge and application of metric measurements, basic accounting practices, ICD-9, CPT and HCPCS coding Solid Microsoft Office skills required, including Word, Excel and Outlook Ability to type 40 wpm and proficiency with 10-key calculator Ability to independently obtain and interpret information Strong verbal and written communication skills

Description About the RoleWe're hiring a Collections Specialist to ensure timely payments from our customers. In this role, you'll be both a customer advocate and a financial steward - engaging with customers to renew their contracts, addressing billing issues, and securing on-time payments. You'll collaborate across Sales, Customer Success, and Finance to keep our customers happy, contracts up-to-date, and cash flowing.Location - Berlin, Germany (in office 3+ times per week) What You'll be Doing Monitor accounts receivable (aging reports) and follow up with customers on outstanding invoices or payment issues. Facilitate quick resolutions Pursue customer collections on a daily basis with an emphasis on providing a high level of customer service. Be proactive in resolving customer cases Continuously look for ways to improve our collections playbook - from tweaking email templates to suggesting policy changes that enhance customer experience or reduce DSO Work closely with Account Executives and Customer Success Managers on account strategies, and with Finance on invoicing and payment processing Manage a portfolio of customer renewals - send timely renewal notices, negotiate contract terms/pricing, and secure renewals before expiration Proactively reach out 90+ days before subscription renewal to discuss options, upsell multi-year agreements, and prevent churn Other duties as needed About You Exceptional interpersonal skills and ability to build relationships Outstanding written and verbal communication skills; You confidently negotiate pricing or handle tough billing conversations with a friendly, solutions-oriented approach Superb time management and organizational abilities - you can manage a high volume of accounts Fluent in English and German and one other major European languages (Spanish or Italian preferred) About UsNinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.What You'll Love Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job Grow personally and professionally with one of the fastest growing companies Enjoy your lunch covered by NinjaOne 3 times/week at the office Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more) Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit) Additional InformationThis position is NOT eligible for Visa sponsorship.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.#LI-SB1#LI-Hybrid#BI-Hybrid

AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details The Collection Specialist will be responsible for contacting patients in an attempt to collect outstanding balances, processing adjustments, and establishing payment plans. The Specialist will be committed to providing exceptional customer service while resolving billing issues to meet organizational goals. They will also be dedicated to maintaining accuracy, compliance, and professionalism in all interactions to support the financial health of the company. Responsibilities Contact patients for payments on outstanding balances Process account adjustments as appropriate Post patient payments Manage and promote autopayment plans Establish payment plans for past due accounts Manage incoming and outgoing calls efficiently and professionally Ensure that any patient questions or concerns are routed to the proper department Investigate and resolve any patient issues Follow up with patients as appropriate Maintain confidentiality and adhere to HIPAA regulations Embody AnewHealth's Core Values in all communications and interactions. Other duties as assigned. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent GED. Experience 1+ years of experience in a collections or customer service. Preferred: Prior experience in receivable accounts, medical billing, or healthcare administration. Skills & Abilities CRM, Salesforce highly preferred Phone systems, Five9 highly preferred Excellent communication skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams). Ability to work independently in a remote setting with strong time management skills. Physical/Mental Demands This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May be necessary to work extended hours as needed. Schedule This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire . AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.

Eyecare Services Partners is searching for a skilled, full time Remote Self Pay Collections Specialist Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities. Candidates must bring at least one year of medical collections experience, preferably in an ophthalmology or optometry practice to be considered for this position EyeCare Services Partners (ESP) is creating the nation's leading eye care services company in both quality and scale by consolidating opthalmologic and optometric practices and ambulatory surgery centers that are locally dominant and clinically differentiated. Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs. All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn't speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our web-page at espmgmt.com. The Self Pay Collections Specialist is responsible for the full cycle pursuit of investigating and resolving open invoices and credits related to self-pay patient responsibility encounters. This position will conduct extensive research in multiple software platforms to resolve outstanding balances in accounts receivable for self-pay balances. Responsibilities Identify and prioritize outstanding balances based on aging buckets assigned for collections Research and resolve open invoices and credits by utilizing company software and tools Recognize and communicate trends to management in problematic accounts related to payers or specific patient accounts to management Work all monthly-predetermined balances through adjudication and resolution for the patient portion Document all efforts to resolve balances utilizing designated software and reports Build and maintain effective relationships with team members and representatives of commercial and state payers relevant to your open balances Review patient statement count, utilize collection letters, and or additional efforts as needed related to software, and documentation to patient account for collection Promptly reply to inquiries made by employees regarding your assignments Handle incoming inquires by phone, email, or task from patients and/or practice staff regarding patient balances due Research accounts as needed to ensure balances are correct Obtain, enter, and bill insurance payers as needed with information supplied during interactions with patients and/or practice staff Research accounts with credit balances; initiate refund requests for accurate credit balances per company guidelines Review statement reports for accuracy of balances and identify accounts needing escalated collection action Qualifications High school diploma is required Medical collections experience highly preferred Customer service experience highly preferred Experience in Ophthalmology and NextGen (NG) is preferred In Turn We Will Offer: Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability Company paid life insurance Paid holidays and generous paid time off Paid parking where applicable Team oriented working environment where you are heard and respected Clear career ladder opportunities #ESP2

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for notifying customers of delinquent accounts to solicit payment. Receive payment and post to customer's account. Maintain records of collection and status of accounts. Major Tasks, Responsibilities and Key Accountabilities •Performs a wide variety of credit and collection functions for larger or more complex accounts. •Ensures compliance with established guidelines, guidelines reviews and monitors credit sources, credit files, customer applications and delinquent accounts. •Compiles and maintains basic credit information about financial status of customer and status of collection efforts. •Maintains records on credit risks, delinquent accounts and incomplete files. •Ensures compliance with established guidelines. •Performs other duties as assigned. Nature and Scope May modify processes to resolve situations. Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process. Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds). Typically requires overnight travel less than 10% of the time. Education and Experience Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility. Preferred Qualifications 5-7 years B2B Credit and Collections - REQUIRED Construction industry with lien and bond rights knowledge - Preferred Accounts Receivable Credit Analysis and Reconciliations Customer Service/Relationship Building Intermediate Excel skills Tech savvy This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center. If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value-for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter-every step of the way. Position Description Job Title: Collections Specialist Reports To: Credits and Collections Supervisor FLSA Status: Exempt Location: Shared Services Office, Irving, TX Summary: The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships. Essential Duties and Responsibilities: Collections & Account Management: • Monitor assigned customer accounts for open balances and aging status. • Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up. • Escalate accounts approaching exceeded aging to senior staff and local leadership. • Ensure that no account reaches or remains within the company's standard aging bucket without proper documentation and approval. Lien & Legal Process: • Initiate and track the lien filing process via lien software to protect the company's rights. • Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy. • Maintain proper records of waivers, releases, and lien filings for audit readiness. Communication & Collaboration: • Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely resolution. • Coordinate with billing and service departments to resolve disputed invoices or misapplied payments. • Participate in weekly and monthly meetings with local and central teams to review portfolio aging trends and high-risk accounts. • Liaise with the legal team on enforcement and escalation of collections cases. Compliance & Reporting: • Ensure all customer interactions and follow-ups are meticulously documented in the Microsoft Dynamics 365 CRM. • Provide daily status updates and share exceptions with the working capital team. • Assist with month-end close by ensuring all lien statuses and waiver issuance are up to date. • Maintain local records in alignment with SOX requirements. Other Duties • Regular, consistent and necessary to meet the needs of the business • Performs other duties and responsibilities as assigned • Must conduct self in an ethical, legal, and responsible manner at all times • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct Competencies Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions. • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills • Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company. • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists • Strong attention to detail • Ability to work in a fast-paced environment • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time • Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practice Education/Experience: • Associates degree and/or 3+ years of experience in collections • Strong experience with ERP systems, particularly Financial & Operations, is a plus. • Demonstrated ability to work autonomously and manage a high volume of work. • Proficiency with Microsoft Office, including Pivot Tables and Macros, for data analysis. • Familiarity with ticketing/case management systems is required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. • Must be able to walk, bend, stand, and reach constantly during a workday. • Must be able to lift 15 - 20 lbs. • Standing for long periods of time (4-5 hours) occasionally • Must be able travel via plane or car to events Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job Description Survival Flight is seeking an experienced Collections Specialist to provide high-level support to the PFS Specialist. The Air Ambulance Collections Specialist will work primarily with the Patient Financial Services department and be responsible for the collections for assigned patient accounts. This role involves data entry, insurance follow-up, patient account management, and ensuring timely reimbursement from various payers. The Collections Specialist will verify payment sources, resolve outstanding accounts, and maintain accurate records in a deadline-driven and detail-oriented environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned. Responsible for entering and completing data fields necessary to process collections from the correct pay sources. Follow up on unpaid or denied claims with insurance providers and patients, including submitting appeals. Coordinate with the billing team to ensure accurate claim submissions and compliance with Medicare, Medicaid, and private insurance regulations. Negotiate payment plans with patients while maintaining professionalism and empathy. Verify patient insurance coverage and eligibility for air ambulance services. Maintain detailed records of collection activities and update account statuses in billing software. Process returned mail and perform skip tracing as needed. Prepare reports on collections performance and outstanding accounts for management. Will be required to submit out-of-network claims through the No Surprise Act/IDR process. Must keep liens updated, which requires renewing them through the Circuit Clerk's office. Coordinate with attorneys to negotiate payments from auto settlements. MINIMUM QUALIFICATIONS: High School Diploma; some college preferred. Two years of experience in medical billing, collections, or accounts receivable, preferably within ambulance or air medical services. Working knowledge of medical billing processes, including the Medicare Part B Ambulance Fee Schedule and various insurance policies. Familiarity with medical coding (ICD-10, CPT) and the revenue cycle is preferred. Excellent computer skills with proficiency in Microsoft Word, Excel, and billing software (e.g., Zoll Billing, Waystar). Self-starter with the ability to work under general supervision and prioritize multiple tasks in a fast-paced environment. Strong communication and negotiation skills for handling sensitive financial discussions. BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Paid time off Vision insurance REPORTS TO: Collections Supervisor CLASSIFICATION: Full-time / Non-Exempt / Non-Safety role * THIS IS NOT A REMOTE POSITION Survival Flight is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Survival Flight is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Survival Flight are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental, sexual orientation, past or present military service, genetic information, or any other status protected by the laws or regulations in the states in which we operate. Survival Flight will not tolerate discrimination or harassment of any kind.