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Collections associate salary
Average collections associate salary
$38,589
Understanding Collections Associate Salaries
The role of a Collections Associate is crucial for businesses as they manage outstanding debts and maintain customer relationships. As of October 2025, the average salary for this position is approximately $38,589 per year or about $19 per hour. However, salaries can vary significantly depending on factors such as location, years of experience, and the industry sector.
In states such as California and New York, collections associates tend to earn higher salaries, reflecting the cost of living and demand for skilled professionals. For instance, cities like San Francisco and New York City are among the highest-paying locations for this role.
Experience also plays a significant role in salary determination. Entry-level positions may start lower, but those with several years in the field can command salaries well above the average. To enhance earning potential, consider pursuing certifications or additional training that can lead to advancement opportunities within the field.
Ultimately, understanding the salary landscape for collections associates can guide job seekers in making informed career decisions. By exploring various roles and locations, you can find the best fit for your skills and financial goals.
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Where can a Collections Associate earn more?
Collections associate salaries by experience level
Average collections associate salary by state
The average collections associate salary in Alaska, Connecticut, and New York are the highest in the U.S. The lowest average collections associate salary states are Utah, Tennessee, and Oklahoma.
- State view
- County view
Highest paying states for collections associates
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Pennsylvania | $51,893 | $24.95 |
| 2 | District of Columbia | $58,982 | $28.36 |
| 3 | New York | $55,050 | $26.47 |
| 4 | Rhode Island | $49,622 | $23.86 |
| 5 | Massachusetts | $52,512 | $25.25 |
| 6 | Maryland | $47,550 | $22.86 |
| 7 | Connecticut | $56,792 | $27.30 |
| 8 | Alaska | $60,395 | $29.04 |
| 9 | Kentucky | $40,445 | $19.44 |
| 10 | Oregon | $42,748 | $20.55 |
| 11 | New Jersey | $49,207 | $23.66 |
| 12 | Vermont | $43,014 | $20.68 |
| 13 | Illinois | $43,262 | $20.80 |
| 14 | Arizona | $38,809 | $18.66 |
| 15 | Michigan | $44,582 | $21.43 |
| 16 | New Hampshire | $42,800 | $20.58 |
| 17 | Virginia | $45,369 | $21.81 |
| 18 | California | $44,910 | $21.59 |
| 19 | Delaware | $45,571 | $21.91 |
| 20 | North Dakota | $39,321 | $18.90 |
| 21 | Nevada | $38,085 | $18.31 |
| 22 | Maine | $41,231 | $19.82 |
| 23 | Ohio | $37,660 | $18.11 |
| 24 | Minnesota | $37,546 | $18.05 |
| 25 | Washington | $39,121 | $18.81 |
| 26 | Florida | $36,699 | $17.64 |
| 27 | Georgia | $36,176 | $17.39 |
| 28 | Wisconsin | $37,779 | $18.16 |
| 29 | Missouri | $35,188 | $16.92 |
| 30 | Indiana | $35,531 | $17.08 |
| 31 | Montana | $37,114 | $17.84 |
| 32 | Tennessee | $32,301 | $15.53 |
| 33 | Mississippi | $37,427 | $17.99 |
| 34 | Hawaii | $44,612 | $21.45 |
| 35 | Idaho | $36,163 | $17.39 |
| 36 | Texas | $32,991 | $15.86 |
| 37 | Utah | $32,410 | $15.58 |
| 38 | Kansas | $34,236 | $16.46 |
| 39 | Nebraska | $33,207 | $15.96 |
| 40 | Colorado | $35,087 | $16.87 |
| 41 | Arkansas | $31,362 | $15.08 |
| 42 | North Carolina | $34,371 | $16.52 |
| 43 | South Carolina | $35,038 | $16.85 |
| 44 | Wyoming | $34,309 | $16.49 |
| 45 | Louisiana | $33,721 | $16.21 |
| 46 | West Virginia | $32,961 | $15.85 |
| 47 | Iowa | $30,073 | $14.46 |
| 48 | Oklahoma | $31,846 | $15.31 |
| 49 | Alabama | $32,590 | $15.67 |
| 50 | New Mexico | $32,575 | $15.66 |
| 51 | South Dakota | $28,087 | $13.50 |
Highest paying cities for collections associates
The highest-paying cities for collections associates are Danbury, CT, New York, NY, and Williamsport, PA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Danbury, CT | $56,343 | $27.09 |
| 2 | New York, NY | $55,097 | $26.49 |
| 3 | Williamsport, PA | $51,090 | $24.56 |
| 4 | Trenton, NJ | $48,582 | $23.36 |
| 5 | West Sacramento, CA | $46,932 | $22.56 |
| 6 | Troy, MI | $45,140 | $21.70 |
| 7 | Chesapeake, VA | $44,507 | $21.40 |
| 8 | Chicago, IL | $43,667 | $20.99 |
| 9 | Cleveland, OH | $39,990 | $19.23 |
| 10 | Auburn, WA | $39,431 | $18.96 |
| 11 | Minneapolis, MN | $37,558 | $18.06 |
| 12 | Eau Claire, WI | $37,075 | $17.82 |
| 13 | Boca Raton, FL | $36,754 | $17.67 |
| 14 | Duluth, GA | $36,113 | $17.36 |
| 15 | Indianapolis, IN | $35,197 | $16.92 |
| 16 | Longmont, CO | $35,171 | $16.91 |
| 17 | Raleigh, NC | $35,105 | $16.88 |
| 18 | San Antonio, TX | $33,930 | $16.31 |
| 19 | La Vergne, TN | $32,406 | $15.58 |
| 20 | Tulsa, OK | $31,814 | $15.30 |
Collections associate salary details
A collections associate's salary ranges from $23,000 a year at the 10th percentile to $63,000 at the 90th percentile.
What is a collections associate's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $63,000 | $5,250 | $30 |
| 75th Percentile | $50,000 | $4,167 | $24 |
| Average | $38,589 | $3,216 | $19 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $23,000 | $1,917 | $11 |
Highest paying collections associate jobs
The highest paying types of collections associates are senior collector, credit and collections analyst, and collection analyst.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Account Representative | $36,977 | $3,081 | $17.78 | 183,446 |
| Accounts Receivable Analyst | $43,692 | $3,641 | $21.01 | 26,558 |
| Medical Collector | $36,235 | $3,020 | $17.42 | 73,797 |
| Debt Collector | $33,865 | $2,822 | $16.28 | 23,385 |
| Bill Collector | $35,585 | $2,965 | $17.11 | 23,746 |
| Collector | $34,872 | $2,906 | $16.77 | 23,948 |
Top companies hiring collections associates now:
Which companies pay collections associates the most?
Collections associate salaries at JPMorgan Chase & Co. and Moody's are the highest-paying according to our most recent salary estimates. In addition, the average collections associate salary at companies like Discover and iCAD are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | JPMorgan Chase & Co. | $87,312 | $41.98 |
| 2 | Moody's | $78,084 | $37.54 |
| 3 | Discover | $60,792 | $29.23 |
| 4 | iCAD | $58,075 | $27.92 |
| 5 | Capital One | $55,355 | $26.61 |
| 6 | New York University | $53,102 | $25.53 |
| 7 | Wells Fargo | $50,146 | $24.11 |
| 8 | FM Global | $48,198 | $23.17 |
| 9 | UPS | $47,740 | $22.95 |
| 10 | Gap Inc. | $47,556 | $22.86 |
| 11 | Kforce | $45,203 | $21.73 |
| 12 | Boston College | $43,414 | $20.87 |
| 13 | Arrow Electronics | $41,067 | $19.74 |
| 14 | Victoria's Secret | $40,788 | $19.61 |
| 15 | ExamWorks | $39,670 | $19.07 |
| 16 | Medix | $39,515 | $19.00 |
| 17 | Sherwin-Williams | $39,317 | $18.90 |
| 18 | Accounting Services Limited | $39,307 | $18.90 |
| 19 | Carrier | $38,290 | $18.41 |
| 20 | Middlebury College | $38,196 | $18.36 |
Wage gap by gender, race and education
Collections Associate salary by industry
The average collections associate salary varies across industries:
- The average collections associate salary in the finance industry is $44,424, the highest of any industry.
- The average collections associate salary in the finance industry is $39,996.
- Collections associates in the manufacturing industry earn an average salary of $28,577, the lowest of any industry.
Highest paying industries for collections associates
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $44,424 | $21.36 |
| 2 | Media | $39,996 | $19.23 |
| 3 | Technology | $38,915 | $18.71 |
| 4 | Telecommunication | $37,800 | $18.17 |
| 5 | Professional | $36,282 | $17.44 |
| 6 | Health Care | $35,892 | $17.26 |
| 7 | Manufacturing | $28,577 | $13.74 |
High paying collections associate jobs
Collections associate salary trends
The average collections associate salary has risen by $6,259 over the last ten years. In 2014, the average collections associate earned $32,330 annually, but today, they earn $38,589 a year. That works out to a 8% change in pay for collections associates over the last decade.
Compare collections associate salaries for cities or states with the national average over time.
Average collections associate salary over time
Compare collections associate salaries for individual cities or states with the national average.
Collections associate salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $38,600 | $18.55 | +2.9% |
| 2024 | $37,500 | $18.02 | +2.6% |
| 2023 | $36,500 | $17.54 | +1.9% |
| 2022 | $35,800 | $17.20 | -0.1% |
| 2021 | $35,800 | $17.21 | +2.6% |
Recently added collections associate salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Webster Bank Group | Associate Collections | Southington, CT | 06/29/2025 | $41,740 |
| Brex | Servicing Collections Associate | Salt Lake City, UT | 06/29/2025 | $45,600 |
| Get It-Marketing | Commercial Collections Associates-Remote | WFH | Buffalo, NY | 06/29/2025 | $36,000 |
| Amazon.com, Inc. | Data Collection Associate, Coro | Sunnyvale, CA | 06/26/2025 | $31,200 |
| Pitney Bowes | Collections Associate 3 | Guaynabo, PR | 06/24/2025 | $38,610 |
| Ryder System Inc. | Collections Associate-Remote | Alpharetta, GA | 06/24/2025 | $48,000 |
| Ward Transport & Logistics | Credit/Collection Associate-WTL | Altoona, PA | 06/21/2025 | $34,436 |
| Amazon.com, Inc. | Data Collection Associate, Coro-Consumer Robotics | Bellevue, WA | 06/20/2025 | $31,200 |
| HD Supply | Collections Associate | Santee, CA | 06/18/2025 | $44,954 |
| Sunbit | Collections Associate I | Las Vegas, NV | 06/18/2025 | $39,653 |
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