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Working as a Collections Coordinator

There is more than meets the eye when it comes to being a collections coordinator. For example, did you know that they make an average of $19.43 an hour? That's $40,424 a year!

Between 2018 and 2028, the career is expected to grow -8% and produce -19,400 job opportunities across the U.S.

What Does a Collections Coordinator Do

There are certain skills that many collections coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed listening skills, negotiating skills and speaking skills.

When it comes to the most important skills required to be a collections coordinator, we found that a lot of resumes listed 14.1% of collections coordinators included customer service, while 6.2% of resumes included insurance companies, and 6.0% of resumes included phone calls. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the collections coordinator job title. But what industry to start with? Most collections coordinators actually find jobs in the health care and professional industries.

How To Become a Collections Coordinator

If you're interested in becoming a collections coordinator, one of the first things to consider is how much education you need. We've determined that 36.0% of collections coordinators have a bachelor's degree. In terms of higher education levels, we found that 10.4% of collections coordinators have master's degrees. Even though some collections coordinators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a collections coordinator. When we researched the most common majors for a collections coordinator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on collections coordinator resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a collections coordinator. In fact, many collections coordinator jobs require experience in a role such as customer service representative. Meanwhile, many collections coordinators also have previous career experience in roles such as administrative assistant or office manager.

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Average Salary$40,424
Job Growth Rate-8%

Collections Coordinator Career Paths

Top Careers Before Collections Coordinator

Top Careers After Collections Coordinator

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Average Salary for a Collections Coordinator

Collections Coordinators in America make an average salary of $40,424 per year or $19 per hour. The top 10 percent makes over $51,000 per year, while the bottom 10 percent under $31,000 per year.
Average Salary
$40,424

Best Paying Cities

City
Average Salary
Los Angeles, CA
Salary Range41k - 63k$52k$51,581
New York, NY
Salary Range36k - 60k$47k$47,151
Milford, CT
Salary Range36k - 59k$47k$46,775
Chicago, IL
Salary Range39k - 51k$45k$44,742
Springfield, MA
Salary Range34k - 53k$43k$43,083
Baltimore, MD
Salary Range33k - 51k$41k$41,456
$28k
$63k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Collections Coordinator
Collections Coordinator
Randstad
Randstad
01/28/2021
01/28/2021
$60,00001/28/2021
$60,000
Collections and Chargeback Coordinator
Collections and Chargeback Coordinator
Randstad
Randstad
01/26/2021
01/26/2021
$35,47901/26/2021
$35,479
Collections Coordinator
Collections Coordinator
Randstad
Randstad
01/20/2021
01/20/2021
$35,47901/20/2021
$35,479
Consumer Collections Coordinator
Consumer Collections Coordinator
Enterprise Rent-A-Car
Enterprise Rent-A-Car
01/19/2021
01/19/2021
$32,87001/19/2021
$32,870
Contract Collective Impact Coordinator-Redwood City 2020 (Spanish and English Speaking (20
Contract Collective Impact Coordinator-Redwood City 2020 (Spanish and English Speaking (20
City of Redwood City, Ca
City of Redwood City, Ca
01/16/2021
01/16/2021
$47,84001/16/2021
$47,840
See More Recent Salaries

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Collections Coordinator Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Collections Coordinator. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Collections Coordinator Resume

At Zippia, we went through countless Collections Coordinator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Collections Coordinator Demographics

Gender

female

68.3 %

male

27.0 %

unknown

4.8 %

Ethnicity

White

57.9 %

Hispanic or Latino

24.8 %

Black or African American

11.3 %

Foreign Languages Spoken

Spanish

72.8 %

French

8.6 %

Portuguese

6.2 %
See More Demographics

Collections Coordinator Education

Majors

Business
36.3 %

Degrees

Bachelors

36.0 %

Associate

19.5 %

High School Diploma

18.1 %
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Collections Coordinator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.1% of collections coordinators listed customer service on their resume, but soft skills such as listening skills and negotiating skills are important as well.

Best States For a Collections Coordinator

Some places are better than others when it comes to starting a career as a collections coordinator. The best states for people in this position are California, Hawaii, New York, and Connecticut. Collections coordinators make the most in California with an average salary of $51,107. Whereas in Hawaii and New York, they would average $50,519 and $46,758, respectively. While collections coordinators would only make an average of $46,292 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Collections Coordinator Jobs:
721
Highest 10% Earn:
$73,000
Location Quotient:
1.12
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Illinois

Total Collections Coordinator Jobs:
630
Highest 10% Earn:
$57,000
Location Quotient:
1.06
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Massachusetts

Total Collections Coordinator Jobs:
564
Highest 10% Earn:
$61,000
Location Quotient:
1.37
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Collections Coordinator Employers

1. Cardinal Health
4.7
Avg. Salary: 
$54,550
Collections Coordinators Hired: 
50+
2. Verizon Communications
4.7
Avg. Salary: 
$42,711
Collections Coordinators Hired: 
34+
3. Numotion
4.2
Avg. Salary: 
$45,263
Collections Coordinators Hired: 
32+
4. ManpowerGroup
4.4
Avg. Salary: 
$37,502
Collections Coordinators Hired: 
20+
5. Quest Diagnostics
4.6
Avg. Salary: 
$53,890
Collections Coordinators Hired: 
19+
6. Comcast
4.7
Avg. Salary: 
$47,680
Collections Coordinators Hired: 
17+
Updated October 2, 2020