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Lead Application Engineer, Zuora Billing and Revenue Remote - US Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio's next Lead Application Engineer, Zuora Billing & Revenue About the job This position is needed to join our Enterprise Application Development and Operations team. This role will focus on leading, designing, architecting, configuration, development, and testing of Zuora Billing and Revenue-specifically within the Invoice-to-Cash (I2C) and Revenue areas-to support key functions across Finance, Billing, Accounts Receivable (AR), Revenue Recognition and Accounting. The ideal candidate is a self-starter with a strong analytical mindset, exceptional communication skills, and should be able to lead and conduct design workshops with the business, build a prototype of the system for demos before the start of the development phase. The candidate will partner closely with cross-functional teams including Global Accounting and Billing to drive automation, scalability, and innovation across Twilio's I2C landscape. Responsibilities In this role, you'll: Lead a design, configuration, development, and testing of Zuora solutions focused on Billing, AR, Cash Application, and Revenue processes. Conduct business workshops to gather and analyze requirements and translate them into effective Zuora solutions. Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Zuora object queries and data queries etc Create system prototypes and demos to validate solutions with stakeholders before development begins. Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm. Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes. Integrate Zuora Billing and Revenue with multiple upstream usage systems and downstream accounting platforms like Oracle Fusion, Highradius, Monkey, Salesforce, etc Perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them Make sure team is performing regular KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc Support QAR, Audit and SOX compliance. Mentor and lead junior consultants in the team to enable them to make project deliverables. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Strong hands-on experience in Zuora Billing and Revenue modules including Product and customer master data management in Zuora Demonstrated ability to lead the end-to-end implementation lifecycle-from requirements gathering through to testing and deployment. Solid understanding of Billing and revenue workflows, including integrations with usage load via Mediation, taxation and Invoice presentment Experience working closely with finance and accounting stakeholders in global organizations. Excellent interpersonal, verbal, and written communication skills. Strong time management and organizational skills; able to manage multiple initiatives in parallel. Should have a good knowledge of change management, Agile methodologies. Certifications in Zuora Billing and Revenue implementations Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That\'s why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you\'re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn\'t what you\'re looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. 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A leading technology company seeks an SAP VIM Solution Lead to oversee the Vendor Invoice Management solution within their SAP environment. This role requires strong experience with SAP VIM, overseeing invoice-processing efficiencies and ensuring compliance with Accounts Payable processes. The ideal candidate will manage the solution roadmap, validate requirements, collaborate with technical teams, and lead cross-functional discussions. This position is open to remote work anywhere in the US, with a focus on innovation and continuous improvement. #J-18808-Ljbffr

Responsible for receiving, posting, and depositing customer payments; direct bill commissions, cash receipts, researching, and solving payment discrepancies. Hybrid schedule - in-office on Tuesdays. ESSENTIAL DUTIES AND RESPONSIBILITIES Processes checks payable to the company's trust and operating accounts. Deposits checks and posts to appropriate customer accounts or general ledger accounts. Deposits direct bill cash receipts, based on the accompanying statements, and posts commissions to the direct bill cash receipts screen. Research all commissions received without a policy number to determine which Producer should receive the commission. Follows up with insurance companies related to unpaid commissions or other accounting problems that arise within the scope of the position. Handles all requests for account corrections and/or transfers. Prepares and distributes daily Cash Receipts to Producers. Prepares month-end reconciliations and reports. Notifies Account Managers of all NSF checks and stop payments. Other duties as assigned. QUALIFICATIONS EDUCATION / EXPERIENCE High School diploma or equivalent combination of education and experience Two (2) or more years of accounts receivable experience SKILLS Excellent verbal and written communication skills Ability to organize and prioritize workload Basic knowledge of accounting terms Ability to file and operate general office equipment Ability to work within a team and to foster teamwork Proficient in Microsoft Office products#LI-DR2

At Homelink Corporation, we provide 24/7, 365 temporary housing nationwide, and have been a leader in our industry for over 20 years. Our solutions have a real impact on every person we assist, from the policyholder to the insurance carrier. We take pride in delivering fast, reliable services that are backed by a strong and caring team. We are seeking a motivated and dynamic individual with excellent communication and multitasking skills who can thrive in a fast-paced, remote environment. This position is full-time (40 hours/week). Position Benefits: Competitive pay, health, vision, dental and life insurance, paid time off, 401(k) with company matching after one (1) year, and on the job training. Job Summary: Our Hotel Billing Coordinator is responsible for collecting and auditing our hotel invoices to ensure accuracy. This individual will address and correct any billing discrepancies and partner with our Accounting Department to process billing and invoicing to insurance adjusters. Essential Responsibilities: Gather, review, and reconcile hotel invoices to ensure appropriate charges for a customer hotel stay was applied. Address billing discrepancies found and follow up on corrections. Prepare and send invoices to assigned customers within designated timeframes. Daily written and verbal communication with co-workers and customers. Update internal files, databases & spreadsheets. Provide exceptional customer service to policyholders, adjusters, and vendors. Apply critical thinking and analytical skills to provide solutions to appropriately address billing discrepancies and customer needs. Provide an immediate response and support for a high volume of incoming calls. Assist with hotel placement for displaced families. Take and relay detailed messages when required. Job Requirements: Bachelor's degree in Accounting/Finance or Hospitality preferred. High school diploma required. Entry-level experience in an accounting, customer service or hospitality environment. Familiarity with accounting systems and processes a plus. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Organization, time management, and multi-tasking skills. Experience with accounting software. Experience with Salesforce or another CRM software preferred. Intermediate computer skills and strong data entry/typing skills required. Intermediate proficiency with Microsoft Excel (including sorting, filtering, and pivot tables). Professional, compassionate, and friendly demeanor. Flexible work schedule. Some evenings and weekends may be required. Work Environment/Physical Demands/Work Hours: This job typically operates in a fully remote environment. This role routinely uses computers, phones, etc. While performing the duties of this job, the employee is regularly required to communicate in both a verbal and written manner and must have the ability to hear and verbally respond during interactions with staff and customers. The employee is frequently required to stand, walk, sit, use hands through fingers, handle or feel, and reach with hands and arms. This position is full-time. It will require a flexible schedule that may necessitate occasional evenings/weekends coverage. Position will require on call responsibilities/support as scheduled by management. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Homelink Corporation is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Billing Coordinator. Under minimal supervision, the Firm Billing Coordinator supports the billing function on a firm-wide basis. This role is responsible for ensuring the accurate and timely preparation of client bills for assigned clients and matters, and to support the partners with managing their client inventories. This includes oversight to ensure the matter setup, rates, billing requirements (including eBilling, as appropriate), and client-required reporting is correct. This position works directly with the Partners managing all aspects of billing and monitoring unbilled and accounts receivable balances. Regular activities include setup and prebill review, coordinating billing and following up with clients to check on payment progress/eBill status. This position will also contact new clients, with approval from the responsible partner, to pro-actively manage billing setups. This position will reside in the Los Angeles office with a hybrid in-office/remote working schedule. Responsibilities: Supports Partners by managing all aspects of billing for assigned clients and matters, with limited supervision. Reviews matter set up to ensure compliance with rate agreements and outside counsel guidelines. Reviews time and cost entries based on client and matter requirements (block billing, task codes, summer associate time etc.); edits entries, including transfers, combining and dividing. Submits timekeepers and new matter requests to eBilling vendors; ensures successful submission of all invoices in appropriate eBilling vendors' systems. Contacts new clients to review billing and payment procedures and coordinates handling of any special requests. Education and Experience: Bachelor's Degree, from four-year college or university and minimum of five (5) years of 3E or Elite Billing experience, or equivalent combination of education and experience. Experience with electronic billing utilizing the e-Billing Hub and various eBilling vendor sites. Proficient in Outlook, Word, Excel and PDF software. Detail Oriented, highly organized and possesses excellent customer service skills. Qualified candidates must apply online by visiting our website at ******************* and selecting “Careers.” #LI-Hybrid #LI-HB1 For positions in Los Angeles, CA the salary range for this job posting is: $75,400- $105,500. Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or ********************************** If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.

Provide billing support to our project accountants and regional operations and finance teams. Ensure accurate and prompt submission of billing requests to reduce uncollectible receivables. Maintain professional and timely communication with both internal and external customers regarding the status of projects throughout the invoicing process. Essential Duties and Responsibilities Collaborate with project accountants to receive and manage financial workflow tasks. Identify, validate, and submit accurate billing requests in accordance with contract terms. Collect and verify all necessary documentation to ensure the timely release of payment. Review billing requirements for each job, ensuring compliance with contract specifications. Monitor unbilled reports to minimize unbilled revenue, ensuring all entries are accurate and up-to-date. Coordinate between project accountants and revenue operations on billing and related financials to ensure timely invoicing with the objective of increasing incoming cash flow. Assist with account reconciliations as needed. Perform other duties as assigned. Skills and Abilities Ability to balance multiple tasks with changing priorities. Ability to work and think independently and to meet deadlines. Strong organizational skills and excellent attention to detail. Must have clear and professional communication skills (written and oral) both internally and externally. Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization Ability to handle sensitive and confidential information. Education and/or Experience A minimum of a High School Diploma or equivalent is required. Bachelors in Accounting/ Finance/Business or related field is preferred. Accounting experience preferably in a construction or government contracting environment. Intermediate to advanced proficiency in Microsoft Excel and other Microsoft Office applications. Experience in the AV industry is a plus. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, headsets etc. MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. Pay Type Min Base Max Base Hourly $20.19/hr $26.44/hr This pay range represents the base salary for this position. Actual compensation within the range will depend on a variety of factors including but not limited to experience, skills, and location. We can recommend jobs specifically for you! Click here to get started.

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! Billing Coordinator I Labcorp is seeking an entry level Billing Coordinator I to join our team! Labcorp's Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then Labcorp is the place for you! Responsibilities: Billing Data Entry involved which requires 10 key skills Compare data with source documents and enter billing information provided Research missing or incorrect information Verification of insurance information Ensure daily/weekly billing activities are completed accurately and timely Research and update billing demographic data to ensure prompt payment from insurance Communication through phone calls with clients and patients to resolve billing defects Meeting daily and weekly goals in a fast-paced/production environment Ensure billing transactions are processed in a timely fashion Requirements: High School Diploma or equivalent required Minimum 1 year of previous working experience required Specific work in medical billing, AR.AP, Claims/Insurance will be given priority Previous RCM work experience preferred Alpha-Numeric Data Entry proficiency (10 key skills) preferred Remote Work: Must have high level Internet speed (50 MBPS) connectivity Dedicated work from home workspace Ability to manage time and tasks independently while maintaining productivity Strong attention to detail which requires following Standard Operating Procedures Ability to perform successfully in a team environment Excellent organizational and communication skills; ability to listen and respond Basic knowledge of Microsoft office Extensive computer and phone work Why should I become a Billing Coordinator at Labcorp? Generous Paid Time off! Medical, Vision and Dental Insurance Options! Flexible Spending Accounts! 401k and Employee Stock Purchase Plans! No Charge Lab Testing! Fitness Reimbursement Program! And many more incentives. Application Window Closes: 1/30/2026 Pay Range: $ 17.75 - $21.00 per hour Shift: Mon-Fri, 9:00am - 6pm Eastern Time All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Job DescriptionDescription: Joseph, Hollander & Craft LLC has an immediate opening for an experienced Billing Coordinator to join our team. The ideal candidate will be highly organized and able to provide excellent internal and external customer service in addition to providing billing & collections assistance to our attorneys utilizing current billing techniques, software and equipment. Accuracy and attention to detail is required. Excellent communication, organizational skills, ability to manage multiple projects simultaneously, participation in on-going learning and development, and demonstration of initiative are essential in this role. Must have a working knowledge of Microsoft Word, Excel and Outlook. Job Duties: Completes all data entry and client file management tasks including: conflict checking, setting up and maintain client files; scanning, uploading and coding client related materials for incorporation into electronic client file using document management system (DMS). Generates client prebills using legal billing & collections software and collaborating with attorneys to ensure invoice accuracy prior to submission of final invoices and revising as directed. Communicates directly with clients via telephone, e-mail, and U.S. mail to address account related questions and collections efforts. Processes and posts client payments to the firm's accounting software consistent with IOLTA trust rules and guidelines. Monitors and reports the status of accounts receivable to individual attorneys and management, which includes monthly meetings and report generation, followed by preparation and submission of collections correspondence and/or collections calls. Other tasks as assigned Job Type: Full-time Pay: $23 - $30 per hour depending on years of experience Benefits: Dental Insurance Health Insurance Vision Insurance Pediatric Dental & Vision Insurance Life Insurance Employee Assistance Program (EAP) Long Term Disability Insurance Short Term Disability Insurance Flexible Benefit Spending Plan (Section 125) 401(k) with Firm Matching Free Parking Paid Holidays Paid Time Off Discounted Legal Services Pet-friendly Workplace Work Location: In person in our Overland Park office Work Remotely: Position is compatible with firm's limited Telecommuting / Remote Work Program; employees are eligible to participate after 90 days of full-time employment subject to program guidelines. Requirements: Requirements: One to two years of experience working in a fast-paced legal environment providing billing support and assistance to attorneys and billing/finance team utilizing billing & collections software required. Experience in e-billing is a plus. Experience preparing budgets and submitting invoices in Legal Electronic Data Exchange Standard (LEDES) format using third party electronic billing portals, such as Legal-X, Legal Tracker, TyMetrix, eVoucher, and Legal exchange is a plus. Experience using Tabs3 modules, including TABS and TaskBill, is also a plus. Maintains client confidence by keeping client/attorney information confidential. Represents the firm in a professional way by communicating and obtaining information from clients, colleagues, and case teams. Follows up on delegated assignments; knowing when to act and when to refer matters to attorney or supervisor. Demonstrates diligence and commitment to meeting all deadlines and maintaining composure in high-stress or hectic scenarios. Exhibits commitment to teamwork by establishing and maintaining good working relationships with clients, attorneys and office colleagues. Demonstrates proficiency in use of a personal computer, all relevant software, tools and applications and other common office and business equipment, including copy and fax machines, scanners, printers, etc.

Job Description The Company Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees across six states. While our legal expertise sets us apart, it's our mindset that drives us forward. We bring a fresh, fast-paced energy that drives our momentum and shapes how we approach every challenge. We are a company that chooses to dig deeper, solving problems at the root instead of settling for surface fixes. Here, there are no passengers because every individual adds value, owns outcomes, and moves the firm forward. With an underdog mentality, we embrace constant elevation, always sharpening, always climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done, no matter what. The Position Friedman Vartolo LLP is seeking an experienced Legal Billing Coordinator to join its accounting department. The Billing Coordinator ensures the Firm tracks and collects billable fees and costs consistently and correctly. This position supports the day-to-day operations of the firm by ensuring the Firm charges its clients appropriately and collects payments in a timely manner. In this role, you will be requesting and receiving fee approvals from clients, invoicing, reviewing case management system activity, and handling general billing inquires. This position requires accurate and reliable managing of financial records and processing business transactions. Strong attention to detail and organizational skills are essential. A strong degree of computer knowledge is required. Responsibilities Request and receive approval from clients to bill excess fees Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives Thoroughly review case management system to ensure accurate billing of work completed Prepare invoices for submission to clients by reviewing and attaching necessary supporting documents such as third party receipts, bills, court filings, fee approvals Communicate with attorneys and paralegals to ensure timely and accurate billing Assist in resolving billing inquiries and issues Maintain detailed, accurate and up to date billing records Review and prioritize unbilled fees and costs based on case activity and client deadlines Work independently on assigned workload but also be able to collaborate with team members Assist managers with other billing, A/R and A/P tasks as needed Requirements 2+ years of default services legal billing experience Comfortable working with numbers Proficient with Microsoft Excel and other Office applications Superior organizational, resourcefulness, multi-tasking and time management skills Excellent written and verbal communication skills Ability to determine areas of weakness and find creative solutions to improve efficiency Experience in legal billing or foreclosure default processing a plus Compensation/Benefits We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations. Location This position can be remote. Job Posted by ApplicantPro

Job DescriptionDescription: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a Billing Coordinator II who will be responsible for managing the accuracy and timeliness of billing processes, including reviewing and resolving pricing discrepancies, maintaining consistent invoicing practices, and supporting both internal and external stakeholders. This role requires strong problem-solving skills, attention to detail, and the ability to work independently while managing multiple priorities. *** This role is Remote, with Central Time work hours. *** Responsibilities Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team. Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries. Maintain consistency by ensuring 90% of invoicing occurs within the 0-14 day time frame. Escalate orders to leadership as necessary to ensure timely invoicing. Attend team meetings and provide insights on trends, resolution steps, and exceptions. Prepare, update, and maintain Excel spreadsheets as needed. Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible. Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines. Apply knowledge of sales orders, including cost, sell commission margins, and adjustments. Review freight charges and accurately apply or remove them as needed. Independently manage order holds and release workflows. Adapt to specific workflows that may vary depending on the team assignment. Requirements: 2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable. Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams Experience in working in NetSuite and SharePoint is highly preferred Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM). Strong verbal and written communication skills. Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines. Ability to multi-task and perform well under pressure. Positive and professional demeanor with a strong customer service orientation. Proven problem-solving and critical thinking capabilities. Flexibility to work both independently and in a team environment. Willingness to work overtime when required. Ability to independently manage the invoicing process with minimal supervision. Preferred Skills Previous experience working directly with customers or sales teams in a billing or finance-related environment. Knowledge of sales order processes, commission structures, and margin adjustments. Experience identifying billing trends and proposing process improvements. Experience in Freight billing. Compensation: The estimated hourly range for this position is between $16.00 - $20.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That's why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry. Career Advancement: At HALO, we're passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO's influential global network, leadership opportunities, and diverse perspectives. Culture: We love working here, and we're confident you will too. At HALO, you'll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday's limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability. Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you'll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands. Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal. HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

Customer Service Representative Pay Rate: $15 Employment Type: “Full-time” Supporting: Financial Services About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact Guide customers through questions, concerns, or challenges they encounter while using the product or service Listen actively to understand the root of the issue and provide clear, effective solutions Record detailed call information for auditing, reporting, and follow-up purposes Maintain and update customer records to ensure accurate and current information Identify opportunities to introduce customers to new or enhanced services that meet their needs Provide recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for Success Required: High school diploma or GED 6+ months of customer service or sales experience preferred Work at home environment is in a private residence and matches the address listed on file Comfortable working with company-issued equipment such as a webcam if applicable. An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G). Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. For Internal Candidates: Must not be on any corrective action or performance plans Must have held your current position for 6+ months Must have relevant industry/program experience Location Note: We're currently hiring for this position in the United States Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: Health, dental, and vision coverage with HSA options Paid time off Flexible pay options: daily or weekly pay 401(k) retirement plan Leadership development programs that really grow your career Open access courses through Alorica Academy Paid training and tuition reimbursement Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more Employee assistance program for personal and professional support Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs

Recognized as a “Best Place to Work Modern Healthcare” - Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. What we offer: Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts. Paid time off, personal days, and company-paid holidays. Paid Paternal Leave. Volunteerism Days off. Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance. 401(k) matching and tuition reimbursement. Employee assistance programs include mental health, financial and legal. Rewards programs offered by our medical carrier. Professional development and growth opportunities. Employee Referral Program. Job Summary: Perform duties to collect Home Infusion claims, focusing on accuracy, timeliness, and adherence to processes to reduce denial rate, DSO, and bad debt. Recognize additional revenue opportunities and improve collection rates; perform revenue cycle collection duties within standard or accepted practice limits. Position is 100% remote Duties/Responsibilities: Review claims with outstanding balances and identifies actions to successfully collect revenues. Follow up with insurers and patients to collect outstanding balances in an environment focused on building enduring customer and business relationships. Utilize Payer Portals via the internet for claim disposition. Review documents received including Explanations of Benefits (EOBs), Remittance Advices (RAs), and other documents indicating denials or claims acceptance. Identify reasons for denials, take required corrective action, and take ownership of claims through to timely, successful collection. Analyze denials, identify trends, and recommend process improvement opportunities that will result in DSO reduction, superior collection rate, intervals reduced bad debt and simplified processes that are responsive to the requirements of specific payers. Identify payor requirements for submittal of appeals for denied claims. Verify insurance information with patients, order medical records, review original claim coding, compile other validating documentation required, and submit appeals in keeping with payor requirements and VCI processes. Communicate effectively with franchise partners and other VCI departments regarding the status of collections. Resolve payer issues/concerns timely. Document case activity, communications, and correspondence in the computer system to ensure completeness and accuracy of account activity and actions are taken to resolve outstanding claims issues. Schedule follow-ups in required intervals. Investigate and verify benefits for pharmacy and medical third-party claims. Communicate billing problems found during collection process as to avoid the same issues in the future. Communicate financial obligation information with patients so that they have a clear understanding of all costs of therapy prior to starting service. Contribute medical billing expertise to the design of training and knowledge transfer programs, materials, policies, and procedures to improve the efficiency and effectiveness of the RCM team. Assist with the processing of online adjudication of collection issues and nurse billing as assigned. Perform other related duties as assigned. Required Skills/Abilities: Excellent communications skills; listening, speaking, understanding, and writing English while influencing patients, caregivers, payer representatives, and others, answering questions, and advancing reimbursement and collection efforts. Proven understanding of processes, systems, and techniques to ensure successful billing and collection working with all payer types. Proven ability to identify gaps and problems from the review of documentation, determine lasting solutions, make effective decisions, and take necessary corrective action. Strong organization skills with the ability to track and maintain clear, complete records of activities, cases, and related documentation. Proven knowledge and skill in the utilization of MS Office suite of software and pharmacy applications. Ability to complete job duties in a designated workspace outside the dedicated RCM location Disciplined work ethic with ability to work remotely with minimum direct supervision, to effectively meet production and collection targets. Education and Experience: 2-5 years home infusion billing and/or collections experience required. High School Diploma and additional specialized training in intake, pharmacy/medical billing, and/or collections. Previous remote work environment is a plus but not required. Detailed oriented with post-billing and post-payment investigative experience preferred. Physical Requirements: Sitting: Prolonged periods of sitting are typical, often for the majority of the workday. Keyboarding: Frequent use of a keyboard for typing and data entry. Reaching: Occasionally reaching for items such as files, documents, or office supplies. Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork Visual Acuity: Good vision for reading documents, computer screens, and other detailed work. Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews. Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law. Vital Care Infusion Services participates in E-Verify. This position is full-time. #LI-remote

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc.: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time / PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities: Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Bilingual English/Spanish required Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Come join our amazing team and work a hybrid schedule! The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay for this position is $21.50 per hour plus a monthly incentive bonus. An additional $1.50 per hour can be added if you are fully bilingual English/Spanish. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities. What you'll need: High school diploma or equivalent work experience Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience Experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. ******************************* #LI-AE1

JobID: 3019085 Category: JobSchedule: Full time JobShift: : ADT is committed to hiring team members who are passionate about providing exceptional customer service - people who understand the importance of customer satisfaction and what it means to their career development. As a company that is well-positioned to continue meeting and exceeding our customers' evolving needs, ADT also takes pride in upholding a rewarding work experience for all of our team members. Duties and Responsibilities: * Resolve inbound and outbound calls by using multiple applications and screens. * Respond to general billing inquiries to review and resolve account issues. * Ability to negotiate and obtain payments today or postdate within 7 days. * Direct customers to appropriate team within ADT if issue is outside the scope of the collection's role. * Ability to clearly explain billing charges and answer any questions related to billing. * Ask probing questions to overcome objections by utilizing negotiation skills. * Meet minimal standards/goals monthly. * Meet all compliance and QA standards. * Flexibility with special projects which may require overtime. * Maintain appropriate attendance and adherence goals. * High speed internet required: DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC. * 5G Home Internet and Fixed wireless internet are NOT accepted providers. * Internet speeds of at least 25 mbps to download and 15 mbps to upload. Education/Certification: * High school diploma or equivalent. Experience: * Minimum of one (1) years in first-party collections (non-A/R), specific relatable experience includes: Car loan, financial and credit card collections including taking payments from customers and/or setting up payment arrangements, advising required payment amount * Customer Service experience in a remote setting * Multi Computer-screen navigation, multiple applications, strong negotiation skills Skills: * Basic typing, math, and problem-solving skills * Strong communication and verbal skills * Ability to multitask with multiple computer programs. * PC experience and/or ability to learn basic functions. Training: This role is onsite training in our Jacksonville, Florida location for 9+ weeks before transitioning to a remote work from home. Training time: 8:00am - 4:30pm EST (30 min lunch). Schedule: Our department is closed on weekends and most holidays, allowing our employees to enjoy every weekend off! This role offers a shift schedules ranging from 10:00am to 12:30pm EST start time Monday - Friday. Pay and Benefits Disclosure: The starting hourly rate for this position is $17.00 per hour and will reach $20.00 per hour after 24 weeks of employment. (You will receive incremental increases of .50 every 4 weeks until the rate of $20.00 is reached). We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. The anticipated end date for application submission is March 2nd, 2026. The role is scheduled to start March 16th, 2026.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast Capital is a wholly-owned subsidiary of Toast, Inc. that offers Toast restaurant customers access to fast and flexible funding for any business need. The Toast Capital team is seeking a highly-motivated Toast Capital Collections Specialist I who will play an active role in working to recover outstanding balances of Toast Capital Loans. In this role, you will be an ambassador of the Toast Capital brand and proliferate Toast Capital's goal to empower restaurants financially to thrive and do what they love. This individual's efforts will have a significant impact on the long-term success of a rapidly growing product for Toast. A day in the life (Responsibilities) Manage delinquent accounts across different lending products Communicate with customers to negotiate payoffs and payment plans for outstanding balances on their account Work cross functionally with billing, accounting, and operational risk teams Address customer questions, concerns, and inquiries related to outstanding transactions Track and report portfolio performance metrics Assist with process improvement initiatives for Toast Capital Collections What you'll need to thrive (Requirements) 1-2 years of relevant collections experience in the lending field Ability to work under pressure and strong attention to detail Ability to follow process and procedure throughout complex customer interactions. Highly organized, self-motivated, flexible, and adaptable Strong written and verbal communication skills Ability to navigate complex customer problems while ensuring conversations are compliant with Toast Capitals program requirements Special Sauce * (Nice to Haves) Familiarity with Salesforce and Excel SQL is a plus AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** #LI-DNI The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$24.04-$38.46 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Role: Parker's mission is simple but ambitious: to increase the number of financially independent people. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably. Our core product combines a virtual corporate card with dynamic spending limits and profitability-focused software tooling-empowering eCommerce merchants to grow faster while staying in control of their margins. We've raised over $180M in equity and debt from world-class investors, including Valar Ventures, Y Combinator, SVB, and notable founders such as Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound). We're a Series B fintech scaling rapidly, with strong product-market fit and accelerating demand. We're looking for a Collections Specialist to own and scale Parker's commercial collections function. You'll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams. What You'll Do: Own the collections strategy for Parker's lending portfolio (corporate cards, working capital lines, term loans) Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach Negotiate repayment plans, settlements, and restructures aligned with our risk appetite Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations Collaborate with legal on enforcement, litigation, and collateral recovery Continuously refine workflows, systems, and policies to improve efficiency and customer experience Metrics You'll Own: Delinquency Rates - Keep 30-, 60-, and 90-day buckets within thresholds Roll Rate - Limit accounts progressing into later-stage delinquency Recovery Rate - Maximize recoveries on charged-off accounts Time-to-Resolution - Shorten average days to resolve delinquent cases About You: 5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred) Proven track record of meeting/exceeding recovery targets in a B2B lending environment Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements Skilled negotiator who balances firmness with professionalism Comfortable operating in a high-growth, fast-changing environment Excellent communication skills with the ability to work cross-functionally Why Parker: Competitive compensation and equity package Fully remote with flexible work arrangements Opportunity to shape credit & collections strategy at a high-growth fintech A culture built on ownership, transparency, and building together

Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.