Collections Coordinator

Collections Coordinator Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 2,827 Collections Coordinator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

See More Example Resumes

Five Key Resume Tips For Landing A Collections Coordinator Job:

Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Insurance Companies, be sure to list it as a skill.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Collections Coordinator Resume

Contact Information
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Collections Coordinator CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
Make sure to only include your hard skills on your resume. In addition, include the most in-demand collections coordinator skills. Below we have listed the top skills for a collections coordinator : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes.
Top Skills for a Collections Coordinator
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Business Analysts

Example # 1

Insurance Coordinator

  • Acquired the knowledge of Medicare and Medicaid guidelines.
  • Experience with working with Medicare, Medicaid, Regence and other various insurance carriers & seeing their payment processes.
  • Assist patients to resolve Colorado Medicaid and AHCCCS Insurance problems
  • Pre-registered patients for inpatient acute rehab services and verified Medicare and Medicaid eligibility for patients.
  • Reviewed patient registration for accuracy, verified inpatient and outpatient commercial HMO's, Medicare and Medicaid.

Example # 2

Collections Coordinator

  • Receive inbound calls from Verizon customers to determine the reasons why they did not qualify for service using credit verification procedures.
  • Trained new hires on policies and procedures ensuring quality and compliance w/ company and FDCPA.
  • Assured compliance with DOE, FDCPA, and state laws.
  • Adhere to FDCPA (Fair Debt Collection Practices Act) and be familiar with federal & state debt collection laws.
  • Obtained knowledge of FDCPA regulations.

Example # 3

Collections Coordinator

  • Uphold Medicare, Medicaid, and HIPAA compliance guidelines in relation to billing, collections, and PHI information.
  • Assisted patient's financially with applications for Medicare, Medicaid, Medicare Supplements and COBRA.
  • Explored, recommended, and coordinated the various financial options available to kidney-dialysis patients including Medicare and Medicaid.
  • Enroll patients in Medicare/supplements, Medicaid programs, COBRA and WI Chronic Renal Program
  • Provide accurate posting of insurance payments per Explanation of Benefits (EOB) s, calculate contractual allowances.

Example # 4

Collections Associate

  • Lowered DSO exceeding department expectations.
  • Make recommendations to litigate accounts while following all state and FDCPA standards and federal regulations regarding collections procedures.
  • Processed billing for various insurance companies, including Medicare, MediCal, Medicaid, Manage Care and HMO plans.
  • Perform follow up on Medicaid accounts.
  • Forecasted Write-offs Managed DSO of 47 days on Average

Show More
We compared 2,827 sample collections coordinator resumes with job offers and found that the average years of experience required for a collections coordinator job required by employers is 1.0 years.
How much work experience do employers want to see?
The average collections coordinator job listing asks for 1.0 years of work experience.
How much work experience does the average collections coordinator candidate have?
The average collections coordinator resume contains 5.0 years of work experience.
Write your work experience section in a way that embraces your collections coordinator skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from collections coordinator resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
As a collections coordinator, you may wonder exactly how your education section should look. Collections Coordinator roles often require a High School Diploma degree or higher, so the majority of collections coordinator resumes that we looked at contained a high school diploma degree.
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Collections Coordinator Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Collections Coordinators. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Collections Coordinators to learn more.

Average Employee Salary
Min 10%
Median 50%
Max 90%