Post job

Collections, customer service education requirements

Updated January 8, 2025
2 min read
Usually, collectionss, customer service don't need a college education. The most common degree for collectionss, customer service is high school diploma with 33% graduates, with only 26% collections, customer service graduates earning bachelor's degree. Collectionss, customer service who decided to graduate from college often finish University of Phoenix or Strayer University. Some good skills to have in this position include strong customer service, customer service and payment arrangements.

What education do you need to become a collections, customer service?

What degree do you need to be a collections, customer service?

The most common degree for collectionss, customer service is high school diploma, with 33% of collectionss, customer service earning that degree. The second and third most common degree levels are bachelor's degree degree at 26% and bachelor's degree degree at 22%.
  • High School Diploma, 33%
  • Bachelor's, 26%
  • Associate, 22%
  • Diploma, 9%
  • Other Degrees, 10%

What should I major in to become a collections, customer service?

You should major in business to become a collections, customer service. 34% of collectionss, customer service major in business. Other common majors for a collections, customer service include accounting and general studies.

Best majors for collectionss, customer service

RankMajorPercentages
1Business33.7%
2Accounting8.6%
3General Studies6.6%
4Psychology5.3%
5Criminal Justice5.3%

20 best online courses for collectionss, customer service

Advertising disclosure

1. Financial Accounting & Excel-Comprehensive Accounting Course

udemy
4.3
(736)

Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...

2. Financial Accounting-Adjusting Entries & Financial Statement

udemy
4.6
(930)

Master Adjusting Entries & Financial Statements: A Comprehensive Guide for Accurate Accounting and Reporting...

3. Accounting & Financial Statement Analysis: Complete Training

udemy
4.6
(16,804)

Accounting & Financial Ratio Analysis made easy. Learn important accounting skills that will get your foot in the door!...

4. Accounting basics, create financial statements easily

udemy
4.5
(280)

Discover, develop, practice your financial information and explore the world of accounting...

5. Principles of Financial Accounting

udemy
4.5
(875)

Learn the complete accounting cycle -recording business transactions to presenting the Balance Sheet & Income Statement...

6. Financial Accounting-Debits & Credits-Accounting Transaction

udemy
4.5
(781)

Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...

7. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

8. Accounting, Bookkeeping & Financial Analysis (Accounting)

udemy
4.5
(521)

Accounting & Bookkeeping Basics. Accounting & Financial Analysis Concepts. Learn Accounting & Bookkeeping...

9. Financial Accounting - Closing Process

udemy
4.3
(964)

Conquering the Closing Process: A Thorough Exploration of the Final Step in Accounting...

10. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

11. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

12. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

13. Financial Accounting: The Complete Introductory Crash Course

udemy
4.5
(1,604)

Learn the Basics of Financial Accounting: Financial Statements, Debits and Credits, The Accounting Cycle and More!...

14. Accounting Made Easy: A Quick Guide to Financial Accounting

udemy
4.5
(2,757)

Accounting is not about Math, it is about concepts. And no one said it has to be hard. Learn the basics in just 2 hours!...

15. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

16. Advanced Financial Accounting: Acquisitions & Consolidations

udemy
4.1
(703)

Acquisitions, Consolidations, and Reporting. Master complex concepts and applications...

17. Introductory Financial Accounting

udemy
4.7
(666)

Learn the basics of Accounting including: the accounting cycle, inventory, depreciation, receivables, and more!...

18. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

19. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

20. Accounting for Corporations - Financial Accounting

udemy
4.8
(281)

Demystifying Corporate Accounting: An In-depth Exploration of Financial Transactions in Corporations...

Average collections, customer service salary by education level

According to our data, collectionss, customer service with a Bachelor's degree earn the highest average salary, at $34,669 annually. Collectionss, customer service with a Associate degree earn an average annual salary of $33,166.
Collections, customer service education levelCollections, customer service salary
High School Diploma or Less$33,155
Bachelor's Degree$34,669
Some College/ Associate Degree$33,166

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse office and administrative jobs