Job outlook for collectionss, customer service in the United States

Collections, customer service job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:

The projected collections, customer service job growth rate is -8% from 2018-2028.
About -17,500 new jobs for collectionss, customer service are projected over the next decade.
Collections, customer service salaries have increased 8% for collectionss, customer service in the last 5 years.
There are over 88,659 collectionss, customer service currently employed in the United States.
There are 161,544 active collections, customer service job openings in the US.
The average collections, customer service salary is $32,870.

Are collections, customer service jobs in demand?

No, collections, customer service jobs are not in demand. Collections, customer service demand is projected to decline -8% from 2018 to 2028.

Collections, customer service job and salary trends over time

Compare the number of collections, customer service jobs and the average collections, customer service salary over time.

Collections, customer service jobs over time

Collections, customer service job growth rate over time

Year	# of jobs	% of population
2021	88,659	0.03%
2020	92,127	0.03%
2019	97,514	0.03%
2018	103,441	0.03%
2017	111,493	0.03%

Average collections, customer service salary over time

Collections, customer service salary by year

Year	Avg. salary	Hourly rate	% Change
2025	$32,870	$15.80	+3.0%
2024	$31,921	$15.35	+2.7%
2023	$31,076	$14.94	+2.0%
2022	$30,481	$14.65	--0.1%
2021	$30,498	$14.66	+2.6%

Top collections, customer service jobs near you

Collections, customer service jobs by state

The map below shows you the number of collections, customer service job openings in each state. The darker areas on the map show where collectionss, customer service earn the highest salaries across all 50 states.

Average salary: Job openings:

Most common states for collectionss, customer service

Rank	State	Population	# of jobs	Employment/ 1000ppl
1	Maine	1,335,907	980	73%
2	North Dakota	755,393	461	61%
3	Iowa	3,145,711	1,892	60%
4	Wyoming	579,315	323	56%
5	Montana	1,050,493	550	52%
6	Delaware	961,939	481	50%
7	South Dakota	869,666	434	50%
8	Kansas	2,913,123	1,378	47%
9	New Hampshire	1,342,795	627	47%
10	Kentucky	4,454,189	2,050	46%
11	West Virginia	1,815,857	835	46%
12	Indiana	6,666,818	3,007	45%
13	Minnesota	5,576,606	2,457	44%
14	Nebraska	1,920,076	822	43%
15	Vermont	623,657	266	43%
16	Illinois	12,802,023	5,194	41%
17	Arizona	7,016,270	2,911	41%
18	Massachusetts	6,859,819	2,752	40%
19	Idaho	1,716,943	688	40%
20	Colorado	5,607,154	2,108	38%

Most common cities for collectionss, customer service

Rank	City	# of jobs	Employment/ 1000ppl	Avg. salary
1	Bell Gardens	2	5%	$36,409
2	Dubuque	2	3%	$30,155
3	Saint Paul	3	1%	$33,102
4	Tampa	3	1%	$25,679
5	Aurora	2	1%	$33,708
6	Cleveland	2	1%	$27,164
7	Fort Lauderdale	2	1%	$25,418
8	Orlando	2	1%	$25,515
9	Torrance	2	1%	$36,432
10	Los Angeles	5	0%	$36,450
11	Denver	3	0%	$35,295
12	New York	3	0%	$33,531
13	Atlanta	2	0%	$31,785
14	Chicago	2	0%	$33,745
15	Houston	2	0%	$30,688
16	Indianapolis	2	0%	$28,463
17	Miami	2	0%	$25,426
18	Omaha	2	0%	$27,816
19	San Antonio	2	0%	$31,169

Collections, customer service jobs

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