The Director Banquets is responsible for ensuring the efficient operation of the Banquets Department with a focus on cost control and exceptional guest service. The Director Banquets works closely with the Banquets Manager in hiring training coaching disciplining and reviewing banquet staff. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
QUALIFICATIONS:
+ + High School diploma or equivalent required with at least 3 years of progressive experience in a hotel or related field.
+ Supervisory experience required.
+ Must be proficient in Windows operating systems
+ Must be able to convey information and ideas clearly.
+ Must be able to evaluate and select among alternative courses of action quickly and accurately.
+ Must work well in stressful high pressure situations.
+ Must maintain composure and objectivity under pressure.
+ Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
+ Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
+ Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
+ Must be able to work with and understand financial information and data and basic arithmetic functions.
JOB RESPONSIBILITIES:
+ Approach all encounters with guests and employees in a friendly service oriented manner.
+ Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
+ Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
+ Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
+ Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR & First Aid.
+ Assist as necessary in the setup service and breakdown of banquet functions.
+ Coordinate all banquet related food and beverage requirements with the appropriate department(s).
+ Recruit hire train and evaluate all Banquet personnel with the assistance of the Food & Beverage Manager.
+ Maintain up to date details on banquet functions and communicate to supervisors.
+ Responsible for ongoing training of captains/hourly employees to maintain standards of service and guest service scores.
+ Respond to guests' requests as needed.
+ Prepare banquet checks obtain guest signatures and inform client of payment procedures at the completion of all assigned functions.
+ Notify the Food & Beverage Manager all materials and equipment that require ordering or need to be replaced.
+ Requisition liquor etc. for banquet bars.
+ Responsible for safety sanitation and cleanliness of service areas.
+ Responsible for loss prevention programs among service employees.
+ Attend Weekly Food & Beverage Meeting to ensure proper communication between departments.
+ Participate in required M.O.D. coverage as scheduled.
+ Attend daily BEO meeting.
+ Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
+ Assist Food & Beverage Manager and Catering Manager with special promotions or changes.
+ Responsible for control and maintenance of all service equipment. Write service requests as necessary.
+ Be familiar with the operation of the P.O.S. system.
+ Correct hazards and notify the General Manager.
+ Submit order of all supplies (candles note pads pens uniforms) to Food & Beverage Manager for approval and maintain inventory levels.
+ Handle items for "Lost and Found" according to the standards.
+ Other duties as requested by General Manager.
Hayes Mansion invites guests to experience Northern California's comfortable elegance amid lush landscapes and dramatic views of the surrounding mountains. Proud to announce $20 million dollar in revitalizing and repositioning the property as a Silicon Valley destination. From Bay Area vacations to conferences, Hayes Mansion offers exceptional accommodations for every getaway. The culture of San Francisco, the vineyards of Napa Valley, the beaches of Santa Cruz, and nearby golf courses all lie within reach of the estate's prime location just 15 miles from San Jose International Airport.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offering Daily Pay! Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Full-Time/Part-Time: Full-Time
Street: 200 Edenvale Ave
Post End Date: 10/17/2022
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How to hire a collections director
Collections director hiring summary. Here are some key points about hiring collections directors in the United States:
- In the United States, the median cost per hire a collections director is $1,633.
- It takes between 36 and 42 days to fill the average role in the US.
- Human Resources use 15% of their expenses on recruitment on average.
- On average, it takes around 12 weeks for a new collections director to become settled and show total productivity levels at work.
How to hire a collections director, step by step
To hire a collections director, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a collections director:
Here's a step-by-step collections director hiring guide:
- Step 1: Identify your hiring needs
- Step 2: Create an ideal candidate profile
- Step 3: Make a budget
- Step 4: Write a collections director job description
- Step 5: Post your job
- Step 6: Interview candidates
- Step 7: Send a job offer and onboard your new collections director
- Step 8: Go through the hiring process checklist
Post a collections director job for free, promote it for a fee
Identify your hiring needs
The collections director hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.
Determine employee vs contractor statusIs the person you're thinking of hiring a US citizen or green card holder?A collections director's background is also an important factor in determining whether they'll be a good fit for the position. For example, collections directors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
This list shows salaries for various types of collections directors.
Type of Collections Director Description Hourly rate Collections Director Financial managers are responsible for the financial health of an organization. They produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial goals of their organization. $20-58 Branch Manager Branch managers oversee the company's field office. This position is usually present in industries such as banking and food service... Show more $18-38 Audit Manager An audit manager is responsible for the complete audit process of finances in an organization. They work for banks and report directly to the audit committee... Show more $39-85 Create an ideal candidate profile
Common skills:- Oversight
- Process Improvement
- Collection Process
- Customer Service
- Financial Statements
- Cash Flow
- Performance Metrics
- DSO
- Collection Efforts
- Strategic Direction
- Dollar Portfolio
- CMS
- Performance Management
- Medical Billing
Responsibilities:- Achieve goal a year ahead of schedule, reducing DSO's from a steady 59 days to 43 days.
- Manage team through budget/business plans with oversight responsibility to department objectives.
- Credit and collection duties to maintain appropriate DSO levels.
- Perform collections activities on delinquent loan accounts to include repossessions, foreclosures, bankruptcy proceedings, and disposition of repossess assets.
- Supervise the project to move the majority of vendors and customers to ACH transactions.
- Initial collections experience; develop communication and negotiation skills while quickly progressing through various departments specializing in different financial areas.
Make a budget
Including a salary range in your collections director job description is one of the best ways to attract top talent. A collections director can vary based on:
- Location. For example, collections directors' average salary in nebraska is 40% less than in new york.
- Seniority. Entry-level collections directors 65% less than senior-level collections directors.
- Certifications. A collections director with certifications usually earns a higher salary.
- Company. Working for an established firm or a new start-up company can make a big difference in a collections director's salary.
Average collections director salary
$73,243yearly
$35.21 hourly rateEntry-level collections director salary$43,000 yearly salaryUpdated December 21, 2025Average collections director salary by state
Rank State Avg. salary Hourly rate 1 New York $103,562 $50 2 New Hampshire $99,071 $48 3 Massachusetts $92,799 $45 4 Delaware $91,669 $44 5 Maryland $90,705 $44 6 Rhode Island $89,593 $43 7 Nevada $88,878 $43 8 California $87,886 $42 9 Florida $86,767 $42 10 Pennsylvania $85,530 $41 11 Montana $84,549 $41 12 Connecticut $83,473 $40 13 Ohio $80,336 $39 14 Alaska $80,288 $39 15 West Virginia $78,664 $38 16 Michigan $77,677 $37 17 North Carolina $77,360 $37 18 Kentucky $76,844 $37 19 Washington $75,606 $36 20 North Dakota $73,329 $35 Average collections director salary by company
Rank Company Average salary Hourly rate Job openings 1 WKYU $124,576 $59.89 2 Mayo Clinic $110,025 $52.90 3 Ahmad, Zavitsanos, Anaipakos, Alavi & Mensing P.c. Or Aza $86,633 $41.65 2 4 Robert Half $82,907 $39.86 71 5 Res-Care Premier $74,702 $35.91 6 Marriott International $71,578 $34.41 2 7 The Institutes $61,289 $29.47 8 New York State Restaurant Association $56,513 $27.17 9 University of California-Berkeley $54,500 $26.20 10 Horizon House $50,743 $24.40 11 Brooklyn Botanic Garden $41,985 $20.19 Writing a collections director job description
A job description for a collections director role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a collections director job description:
Collections director job description example
Post your job
To find the right collections director for your business, consider trying out a few different recruiting strategies:
- Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
- Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with collections directors they would recommend.
- Recruit at local colleges. Attend job fairs at local colleges to recruit collections directors who meet your education requirements.
- Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
- Post your collections director job on Zippia to find and recruit collections director candidates who meet your exact specifications.
- Use field-specific websites.
- Post a job on free websites.
Interview candidates
Your first interview with collections director candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Send a job offer and onboard your new collections director
Once you have selected a candidate for the collections director position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.
It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.
To prepare for the new collections director first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
Go through the hiring process checklist
- Determine employee type (full-time, part-time, contractor, etc.)
- Submit a job requisition form to the HR department
- Define job responsibilities and requirements
- Establish budget and timeline
- Determine hiring decision makers for the role
- Write job description
- Post job on job boards, company website, etc.
- Promote the job internally
- Process applications through applicant tracking system
- Review resumes and cover letters
- Shortlist candidates for screening
- Hold phone/virtual interview screening with first round of candidates
- Conduct in-person interviews with top candidates from first round
- Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
- Conduct background checks on top candidates
- Check references of top candidates
- Consult with HR and hiring decision makers on job offer specifics
- Extend offer to top candidate(s)
- Receive formal job offer acceptance and signed employment contract
- Inform other candidates that the position has been filled
- Set and communicate onboarding schedule to new hire(s)
- Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a collections director?
Hiring a collections director comes with both the one-time cost per hire and ongoing costs. The cost of recruiting collections directors involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of collections director recruiting as well the ongoing costs of maintaining the new employee.
You can expect to pay around $73,243 per year for a collections director, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for collections directors in the US typically range between $20 and $58 an hour.
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Updated December 21, 2025