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Become A Collections Manager

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Working As A Collections Manager

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Guiding, Directing, and Motivating Subordinates
  • Coaching and Developing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $139,520

    Average Salary

What Does A Collections Manager Do At Office Depot

* The incumbent will be responsible for leading a collections operation of Retained and outsourced collectors, with a portfolio exceeding $215M, comprised of 50,000 Tier 1, complex and large multi-national customer accounts, and 60 Retained and Outsourced collectors.
* Responsible for the auditing, analyzing, and monitoring the performance of our outsource partner and ensure their compliance with the appropriate collection policies and procedures.
* Provides strategic direction and policy, and establishes ongoing training in an effort to protect and reduce credit risk of $1
* B in receivables / assets.
* The incumbent will also perform special projects and analysis to identify root causes, trends, and problems, and make recommendations to improve processes.
* In addition, the incumbent will establish relationships and communicate customer issues to senior management of Contract Sales, Customer Service, Tax, etc.
* They will actively work to maximize cash flow and minimize bad debt write-offs and adjustments, and manage a team of Collectors and the daily operation of complex national accounts.
* This position has a material impact on the company's cash flow, impacting results by tens of millions of dollars.
* They will actively work to maximize cash flow and minimize bad debt write-offs and adjustments, and manage a team of Collectors and the daily operation of complex national accounts.
* This position has a material impact on the company's cash flow, impacting results by tens of millions of dollars

What Does A Collections Manager Do At Cyberspace Solutions LLC

* The Collections Manager shall be responsible for;
* Coordinating all Intelligence Surveillance and Reconnaissance (ISR) collection requirements and ensure all intelligence data is properly disseminated within the supported commands/organizations.
* Developing, maintaining, and updating collection plans based on the supported Commander's Priority Intelligence Requirements prioritized in support of counterterrorism, C
* IED, COIN, and the Commander's specific targets.
* Monitoring a wide range of available organic and non-organic (organic sensors are assigned/attached to the supported command/organization; non-organic belong to other commands/organizations) collection systems for new nominated requirements, then validates and distributes them as required.
* Preparing ISR assessment metrics of IMINT, SIGINT, and HUMINT products to gauge the effectiveness of collection operations.
* Interfacing with higher, lateral and subordinate commands/organizations Collection and Requirements Managers including entities within ANSF/GIRoA to answer intelligence related RFIs and de-conflict or collaborate on AOR requirements and reporting.
* Conducting presentations and briefings as required

What Does A Collections Manager Do At Randstad

* Leading a team of 12 business-business collection professionals
* Managing a portfolio of over 250 customers comprised of Tier
* complex and large national customer accounts.
* Responsible for auditing, analyzing and monitoring the performance of outsource partner and ensuring their compliance with corporate policies and procedures
* Provide strategic direction and establish ongoing training in an effort to protect and reduce credit risk in receivables and assets
* Perform analysis to identify root causes, trends and problems, and make recommendations to improve processes
* Actively work to maximize cash flow and minimize bad debt, write-offs and adjustments

What Does A Collections Manager Do At Caci International

* Support HUMINT Collection Operations Management, to include the timely tasking of elements within USCENTCOM AOR with validated requirements from Collection Requirements Management.
* Maintain working knowledge on Collection Requirements Management systems as follows: Microsoft products (PowerPoint, Word, Excel, Access), HUMINT Online Tasking and Reporting (HOTR), Transitional OPIR Requirements System (TORS), Community On
* Line Intelligence System for End Users and Managers (COLISEUM), and Unit Collections Retrieval Network (UNICORN).
* Ensures requirements clearly express the intelligence needed, are not redundant, and are appropriate for intelligence collection.
* Translates received requirements into discipline-specific language in accordance with appropriate guidance; ensures requirements address the need of the requestor and overcome potential gaps in collection.
* Requests advisory or direct tasking of operational, theater and national-level collection resources.
* Monitors and routinely updates requestors on the status of collection requirements (e.g., where the requirements were submitted for tasking, the expected collection schedule, etc.) and adjusts requirements to ensure optimal deployment of limited assets

What Does A Collections Manager Do At Unitex

* Work with customers and Unitex representatives to acquire customer payment terms across all divisions of the company and per their respective contracts, create uniform status updates
* Involve sales, operations and senior management to gather all information regarding each contract
* Keep all management regularly apprised of A/R contract statuses
* Research and respond to customer questions regarding invoices, billing, credits, payments or other issues
* Regularly review AR runs to monitor consistency and compliance with payment terms and take corrective action if necessary
* Coordinate with outside collection attorneys and agencies, prepare necessary documentation, supervise and follow up on outside collection progress
* When account payments are delayed due to specific contract or service issues, work towards the resolution of these issues with Unitex sales and operations personnel and the customer
* Work with system providers to implement automatic email for customer invoices and statements
* Resolve account setup issues
* Work with customer service to better handle customer requests as they relate to A/R
* Coordinate conference calls to discuss receivable outliers
* Work with system vendors to improve reporting and automation

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How To Become A Collections Manager

Financial managers typically have a bachelor’s degree and 5 years or more of experience in another business or financial occupation, such as an accountant, securities sales agent, or financial analyst.

Education

A bachelor's degree in finance, accounting, economics, or business administration is often the minimum education needed for financial managers. However, many employers now seek candidates with a master’s degree, preferably in business administration, finance, or economics. These academic programs help students develop analytical skills and learn financial analysis methods and software.

Licenses, Certifications, and Registrations

Professional certification is not required, but some financial managers still get it to demonstrate a level of competence. The CFA Institute confers the Chartered Financial Analyst (CFA) certification to investment professionals who have at least a bachelor’s degree, 4 years of work experience, and pass three exams. The Association for Financial Professionals confers the Certified Treasury Professional credential to those who pass an exam and have a minimum of 2 years of relevant experience.

Work Experience in a Related Occupation

Financial managers usually have experience in another business or financial occupation. For example, they may have worked as a loan officer, accountant, securities sales agent, or financial analyst. 

In some cases, companies provide formal management training programs to help prepare highly motivated and skilled financial workers to become financial managers.

Important Qualities

Analytical skills. Financial managers increasingly are assisting executives in making decisions that affect their organization, a task which requires analytical ability.

Communication skills. Excellent communication skills are essential because financial managers must explain and justify complex financial transactions.

Detail oriented. In preparing and analyzing reports such as balance sheets and income statements, financial managers must be precise and attentive to their work in order to avoid errors.

Math skills. Financial managers must be skilled in math, including algebra. An understanding of international finance and complex financial documents also is important.

Organizational skills. Financial managers deal with a range of information and documents and so they must stay organized to do their jobs effectively.

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Collections Manager jobs

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Collections Manager Career Paths

Collections Manager Demographics

Gender

  • Female

    50.3%
  • Male

    48.2%
  • Unknown

    1.5%

Ethnicity

  • White

    80.9%
  • Hispanic or Latino

    11.4%
  • Asian

    5.8%
  • Unknown

    1.3%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    64.3%
  • French

    6.8%
  • Portuguese

    5.3%
  • German

    3.9%
  • Arabic

    3.9%
  • Italian

    3.4%
  • Japanese

    1.9%
  • Korean

    1.9%
  • Russian

    1.4%
  • Chinese

    1.0%
  • Carrier

    1.0%
  • Armenian

    1.0%
  • Mandarin

    1.0%
  • Hakka

    0.5%
  • Norwegian

    0.5%
  • Persian

    0.5%
  • Hebrew

    0.5%
  • Cantonese

    0.5%
  • Filipino

    0.5%
  • Croatian

    0.5%
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Collections Manager

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Collections Manager Education

Collections Manager

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Real Collections Manager Salaries

Job Title Company Location Start Date Salary
Manager, Art Collection Belvedere Property Management LLC New York, NY Dec 30, 2016 $105,000
Manager, Collections Modeling Sallie Mae, Inc. Newark, DE May 11, 2011 $86,940
Manager, Art Collection Belvedere Property Management LLC New York, NY Jan 04, 2014 $85,000
Manager, Collections Modeling Sallie Mae, Inc. Reston, VA Feb 01, 2010 $84,000
Collections Manager Volvo Financial Services Greensboro, NC Oct 01, 2013 $78,000
Marketing, Sales & Collection Manager DASA International LLC Carrollton, TX Jul 14, 2009 $77,500
Manager, Art Collection Belvedere Property Management LLC New York, NY Jan 03, 2011 $75,000
Collections Manager Volvo Financial Services Greensboro, NC Oct 01, 2010 $70,000
Collections Manager Fabric & Fabric Inc. Los Angeles, CA Feb 05, 2010 $60,460
Collections Manager Florida International University Miami Beach, FL Jan 06, 2014 $60,000
Collections Manager Fabric & Fabric Inc. Los Angeles, CA Feb 12, 2008 $59,062
Collections Manager University of Alaska Fairbanks, AK Apr 01, 2012 $51,251
Collection Manager The Art Institute of Chicago Chicago, IL Mar 30, 2015 $48,000
Museum Collections Conservation Manager University of Michigan Ann Arbor, MI Mar 19, 2010 $47,940
Collections Manager Seaport Museum New York New York, NY Sep 01, 2015 $43,827
Collection Manager University of Colorado Boulder, CO Oct 01, 2009 $43,037
Collection Manager University of Alaska Fairbanks, AK Apr 01, 2011 $42,432
Collection Manager United Collection Bureau, Inc. Miramar, FL Apr 29, 2009 $41,850 -
$41,900
Collection Manager United Collection Bureau, Inc. Miramar, FL Jul 02, 2008 $41,850 -
$41,900
Collection Manager United Collection Bureau, Inc. Miramar, FL Jun 20, 2008 $41,850 -
$41,900
Collection Manager United Collection Bureau, Inc. Miramar, FL May 21, 2008 $41,850 -
$41,900

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Top Skills for A Collections Manager

CollectionProceduresCollectionsDepartmentStudentLoansCustomerServiceDebtCollectionsFinancialStatusEnsureCompliancePortfolioDelinquentAccountsSuperviseFdcpaCreditCardBankDepositsLossPastDueAccountsCollectionStaffPaymentArrangementsCollectionActivitiesAccountsReceivablesCollectionEfforts

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Top Collections Manager Skills

  1. Collection Procedures
  2. Collections Department
  3. Student Loans
You can check out examples of real life uses of top skills on resumes here:
  • Planned, developed, and implemented collection procedures, including monitoring delinquent accounts and resolving client complaints.
  • Assisted with the start up of a collections department for an independently owned mortgage company.
  • Handled high volume of inbound and outbound calls pertaining to the reconciliation and collection of delinquent student loans.
  • Provide additional training for successful negotiation, customer service, and personal development, assessing and finding new talent
  • Developed collectors' skills in accordance with the Fair Debt Collections Act and necessary technical knowledge needed for role.

Top Collections Manager Employers

Collections Manager Videos

Collections Manager

A Day in the Life of a Museum Collections Manager

CallPotential - Collections Manager

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