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Collections representative jobs in Alaska - 85 jobs

  • Customer Service Rep: Anchorage Animal Care and Control

    Denali Universal Services 4.7company rating

    Collections representative job in Anchorage, AK

    Under the supervision of the Customer Service Supervisor, the employee will perform all of the clerical functions (paper and electronic) related to the intake, redemption and adoption of animals at the Anchorage Animal Care and Control Center (AACC). The employee works with the general public on a daily basis in a variety of different situations. REQUIRED QUALIFICATIONS * Minimum age 18 * High School Diploma or GED * Able to proficiently speak, read, understand and write English * Minimum one year customer service experience * Minimum six months cash handling experience * Minimum six months experience in a professional office setting; greeting customers, answering phones, transferring calls, documenting information * Good computer skills, as well as oral and written communications skills DESIRED QUALIFICATIONS * Experience working in an animal-oriented organization * Ability to type at least 35 wpm * Knowledge of basic care for common pets ESSENTIAL FUNCTIONS * In a timely manner, greet customers via the telephone or the front counter, ascertain the type of service requested by the customer and either provide the necessary service or direct them to the correct person or location * Answer customers in a courteous and professional manner regarding costs, care, lost and found animals, adoption services, animal rescue services and other services provided by the center * Assist public with animal claims and relinquishments, initial handling/restraint of animals, including leashing and walking a dog or putting cats into a carrier * Provide general information to the public regarding humane animal care and ownership responsibilities * Provide information to the public regarding the AACC's policies and the laws set forth by the Municipality of Anchorage Health Department * Use the Chameleon computer database to enter, maintain, update, track and outcome animals brought to the center, as well as maintain the database to include, but not limited to, spay/neuter records, rabies tags, license tags and client information, and produce the required and requested documents * Process and record monetary transactions for adoptions, redemptions, payments for notice of violations, donations and fees for services provided * Responsible for the accuracy of all monetary transactions by recording all transactions in computer system and balancing the register drawer on a daily basis * Complete opening and closing procedures for customer service counter * Keep the customer service area neat and clean to maintain a professional public appearance WORKING ENVIRONMENT The majority of the work is performed in a professional office setting with a wide variety of people in differing functions, personalities and abilities. The work requires interaction with the public. EQUAL OPPORTUNITY EMPLOYER
    $33k-40k yearly est. 20d ago
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  • Customer Service / Winner's Circle

    Daveandbusters

    Collections representative job in Anchorage, AK

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 13 - 17.84 We are an equal opportunity employer and participate in E-Verify in states where required.
    $27k-32k yearly est. Auto-Apply 51d ago
  • CSR

    Ottimo Resources

    Collections representative job in Anchorage, AK

    A Leading Freight Forwarder is seeking a skilled Customer Service Representative for their Operations Department in Anchorage, Alaska. This is a full-time role with opportunities for overtime on a regular basis! Currently seeking a customer service agent with fantastic people skills via email and phone. The ideal candidate will promote a customer friendly atmosphere and can maintain good communication. The Customer Service Representative will be working directly with drivers, warehouse, and customers and provide excellent customer service. Related specific responsibilities will include: Providing excellent customer service Basic computer skills, including Microsoft Office, e-mail, and web browsing Managing multiple phone lines Proficient in geography to determine best forwarding routes Data Entry Ensuring timely movement of cargo from origin to destination Perform additional duties on a needed basis Qualifications: Exceptional time management and multitasking capabilities 1-2 years of experience in Logistics 1-2 years of experience in Customer Service Dependable, reliable, and punctual Strong work ethic with the ability to succeed in a fast-paced environment #COR1
    $33k-41k yearly est. 60d+ ago
  • Customer Service Rep - Eastside

    Domino's Franchise

    Collections representative job in Anchorage, AK

    Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $33k-41k yearly est. 6d ago
  • Customer Service Representative

    Alaska Center for The Performing Arts 4.0company rating

    Collections representative job in Anchorage, AK

    As our customer service agent, you are who the public interacts with the most in this organization. You are there to help them purchase tickets, exchange tickets, understand the different sections of the theatres, and more. You are often the start of their experience interacting with the organization. This position includes front facing with the public in our box office, as well as working in a busy small workspace with phone ringing and multiple conversations running at the same time. To thrive in this position, you need to know how to answer a call professionally in a customer service environment, know how to talk to someone who is frustrated through a solution quickly by providing specific examples, be comfortable learning and working different specialized computer programs, and know how to talk with individuals on the phone while also typing/working on a computer at the same time. Multi-tasking is critical for success in this role. Our ideal candidate is energetic, kind, efficient, communicative, and resourceful. In a typical day, you will: Reply to chat messages from patrons via the online portal. Answer phones and help customers with their needs. Communicate with the box office manager on needs/goals for the day. Hours per week may vary but can be flexible. We can work around school and other job schedules. Our regular business hours are Tuesday-Saturday 12pm-8pm and Sunday 1pm-5pm. A typical shift is 3-5 hours. Those hours extend when we have performances, in which case the box office stays open through intermission (could be as late as 10pm).
    $35k-39k yearly est. 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Robin Lonas-State Farm Agent

    Collections representative job in Alaska

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive proudly owned my agency for 8 years, but my State Farm journey began long before that I spent 21 years as a team member before becoming an agent myself. I know exactly what its like to be in the role Im hiring for, and that experience shapes how I lead, support, and develop my team every day. Were a small but mighty group currently 4 team members and looking to grow to 5 or 6 and our office truly feels like a family. Everyone has a voice, and we work together to help our customers while creating a positive, encouraging atmosphere where people enjoy coming to work. Community involvement is a big part of who I am and what our agency stands for. Im an active Rotarian, a member of the Chamber of Commerce, and part of 100 Women Who Care. We also sponsor local youth programs and take pride in giving back wherever we can. Team members enjoy great benefits including a 401k, health benefits, a hiring bonus, and the flexibility needed for a healthy work-life balance. This is a place where you can grow, feel supported, and make a real difference both in your career and in the community. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Robin Lonas - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred
    $44k-53k yearly est. 27d ago
  • Billing Coordinator

    Anchorage Dental Arts

    Collections representative job in Anchorage, AK

    Job DescriptionSalary: Depending on Experience Anchorage Dental Arts is seeking a Full-Time Billing Coordinator for our midtown general dental office, that is responsible for ensuring the accurate and timely processing of invoices, managing accounts receivable, and resolving billing discrepancies.This role is crucial to maintaining the financial health of our company and ensuring customer satisfaction. Responsibilities: Generate and process invoices accurately and efficiently. Manage accounts receivable, including following up on outstanding payments. Resolve billing discrepancies and customer inquiries promptly and professionally. Maintain accurate records of billing and payment information. Collaborate with other departments to ensure smooth billing processes. Contribute to the development and implementation of billing procedures. Qualifications: High school diploma or equivalent required 1-2 yrs. proven experience in billing, accounts receivable, or a related field. Strong attention to detail and accuracy. Excellent organizational and time management skills. Proficiency with the Dentrix Software Strong communication and interpersonal skills. Ability to work independently and as part of a team. Benefits: 401K, Vacation, clothing allowance & Paid Holidays. Interested candidates are encouraged to submit their resume and cover letter to *************************** Salary:Depending on experience Contact Information:Karen Willis
    $48k-54k yearly est. Easy Apply 10d ago
  • Medical Billing Rep

    Orthoalaska

    Collections representative job in Anchorage, AK

    Medical Billing Representative, OPA - Anchorage, Full-Time Schedule: Monday - Friday, 8:00 AM - 4:30 PM You will receive a $500 SIGNING BONUS after 90 days of full-time employment Orthopedic Physicians Alaska seeks a highly skilled, dedicated, and professional Medical Billing Representative to join our rapidly growing and dynamic team. At OPA, employees enjoy work-life balance, competitive salaries, and comprehensive medical, dental, FSA or HSA, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year. Learn more about Orthopedic Physicians Alaska at ***************** Ideal attributes Works as a team player and is committed to compassionate patient care Strong communication and interpersonal skills and an investigative nature Self-starter who embraces professionalism and learning Efficient, accurate, and detail oriented Representative duties Provide outstanding customer service to all patients Answer insurance and billing questions for patients and the staff Advise and explain insurance coverage, co-pays, and deductibles to patients Work with patients and insurance companies to resolve balances Review and appeal insurance denials (occasionally by request from outsourced RCM company) Review and submit corrected claims (occasionally by request from outsourced RCM company) Be able to identify and process insurance company overpayments, knowledge of cob is a must Knowledge and skill requirements Knowledge of CPT and ICD-10 coding (certification preferred) Knowledge and understanding of billing procedures Knowledge and understanding of HIPAA rules and regulations Able to understand and explain EOBs Knowledge of primary and secondary coordination of benefits Able to work in an integrated team that includes posting, collections, and pre-certification Knowledge of general billing processes and procedures required to resolve medical claims for payment Ability to work off site and be productive Ability to communicate verbally and in writing courteous and professionally Required qualifications High school diploma or equivalent Two (2) years medical billing experience CPC or CPB certification from an accredited coding institution Preferred (in addition to required) qualifications Basic collection experience Experience with E & M coding and charge review Two (2) years medical billing experience in an orthopedic clinic Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply. Core Competencies - Synergy: Through collaboration & continuation improvement - Empathy: Through compassion & patient-centered care - Integrity: Through trust & ethical accountability - Optimization: Through operational efficiency The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River. Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy. OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence. OPA benefits include health and dental insurance, life and disability insurance, 401(k) and profit sharing, as well as paid time off. OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.
    $38k-43k yearly est. 60d+ ago
  • Billing Specialist

    Calista 4.5company rating

    Collections representative job in Anchorage, AK

    Calista CorporationRegular The Billing Specialist performs advanced billing services to a high volume, complex billing activities government and commercial contracts across multiple entities. This role requires knowledge of contract compliance, strong analytical skills, and the ability to deliver accurate and timely invoices in accordance with contractual, regulatory, and company requirements. ESSENTIAL FUNCTIONS Review and interpret complex government and commercial contracts terms and conditions to ensure billing accuracy and compliance. Assist in creating and maintaining contract funding and billing logs to include balancing them using Excel and Costpoint. Create and maintain electronic and hardcopy billing files; ensure documentation meets audit and regulatory requirements. Analyze unbilled detail and reconcile accounts for accuracy and reasonableness of expenses before invoice is processed. Prepare, review, and submit complex large volume invoices batched, ensuring accuracy and compliance with contract terms and company policies, while including required backup and within the contract department deadlines. Prepare and submit accurate invoices using Wide Area Workflow (WAWF) or other customer-designated methods. Work with accountants, project managers, and Billing Specialist Lead, at both corporate and subsidiary levels, to resolve issues and implement approved corrective actions. Assist in monitoring unbilled receivables and recommend adjustments. Verify billing accounts against accounts receivable ledger to ensure that all payments are accounted for and properly posted. Identify billing discrepancies and propose solutions to the Billing Specialist Lead; implement adjustments only as directed. Generate and interpret accounts receivable aging reports. Generate and provide billing-related reports to subsidiaries, clients, and joint venture partners as required. Provide support and documentation of efforts to collect past-due receivables utilizing the Accounts Receivable Collection and Write-off Forms. Provide support for internal and external audits, including DCAA voucher reviews, by supplying necessary documentation and explanation. Support the Billing Specialist Lead in maintaining contract-specific billing procedures using the Billing Processes Template. Ensure all billing activities comply with external regulations, industry standards and internal guidelines. Work in a constant state of alertness and in a safe manner. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of billing terminology, practices, and procedures. Experience in billing fixed price, cost plus, and time and materials projects. Knowledge of government and commercial contracts billing requirements; experience with compliance and audits preferred. Experience with WAWF and other billing systems preferred. Ability to process a high volume of billing data with accuracy and attention to detail. Ability to prioritize tasks, multitask, and meet multiple deadlines in a high-volume environment. Basic understanding of accounting principles, fair credit practices, and collections regulations. Ability to calculate, post and manage accounting figures and financial records. Effective written and verbal communication skills for interaction with team members, project managers, and clients. Proficiency in computerized accounting systems and Microsoft Office applications, experience with Deltek Costpoint preferred. Ability to visualize, articulate, and solve complex problems and concepts, and make decisions based on available information. Ability to use judgment and discretion. Ability to handle stressful situations and effectively plan and organize duties to meet deadlines. MINIMUM QUALIFICATIONS High School diploma or GED equivalent; Associate degree in Accounting, Finance, or related field preferred. Three (3) years of billing experience, preferably including exposure to government contracts. Experience with Deltek Costpoint or other ERP/billing systems preferred. Ability to pass a drug, background, reference, and credit check. WORKING CONDITIONS The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is moderate. Work may require occasional weekend and/or evening work. PHYSICAL/VISUAL/MENTAL/ENVIRONMENTAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this at any time without prior notice. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
    $40k-46k yearly est. Auto-Apply 5d ago
  • Account Representative - State Farm Agent Team Member

    Stacey Roy-State Farm Agent

    Collections representative job in Anchorage, AK

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Stacey Roy - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $44k-53k yearly est. 10d ago
  • Account Representative - State Farm Agent Team Member

    Stacey Allen-State Farm Agent

    Collections representative job in Anchorage, AK

    Job DescriptionBenefits: Hourly pay plus commission/bonus Health benefits Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About our Agency: Were thrilled to celebrate our 10th anniversary this year, having opened our doors in March 2015. Over the past decade, weve built a reputation for exceptional service and a vibrant, supportive team environment. Our team of five (four and a half in-office and one remote!) works together seamlesslyand often with the company of our beloved office dogs. We value work-life balance and rewarding hard work. After one year of full-time service, team members receive an extra paid day off each month (thats 12 additional days annually!), and we offer exciting perks like team field trips and the opportunity to qualify for an annual team trip. Our last two destinations? Maui! Were proud to be active in our community, sponsoring events like Rodeo Alaska, and we love finding joy in the little things, often celebrating fun "National Days" together. Check out our Instagram and Facebook pages to get a glimpse of our team culture and see why were more than just an officewere a family. Joining us means working hard, having fun, and being part of a team that makes a difference in the lives of our customers and our community. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Stacey Allen - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $44k-53k yearly est. 21d ago
  • Account Representative - State Farm Agent Team Member

    Tim Graham-State Farm Agent

    Collections representative job in Anchorage, AK

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Donation matching Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Tim Graham - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $44k-53k yearly est. 17d ago
  • Account Representative II

    Genpt

    Collections representative job in Anchorage, AK

    The Account Representative II is primarily responsible for expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. JOB DUTIES Increases revenue and profitability through generation of new business and further development of existing accounts. Generates new leads by networking, cold calling, researching various directories and internet sites. Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction. Understands complex requirements from customers for preparation of customized quoting. Delivers effective sales presentations and ensures technical requirements are met. Assists with on-site troubleshooting of customers' concerns. Works with and coordinates vendor resources to build relationships and support sales. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a bachelor's degree and three (3) to five (5) years of experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products. Excellent written and verbal communication skills. A proficient understanding of key sales principles and best practices. Ability to influence customers, while maintaining healthy relationships. Ability to take initiative and work with limited direction. Ability to multitask and manage time well. Ability to use Microsoft Office. PHYSICAL DEMANDS: Travel required. May be required to be on-call nights or weekends, depending on need. LICENSES & CERTIFICATIONS: Valid driver's license required. All company vehicles are subject to continuous video monitoring. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $44k-53k yearly est. Auto-Apply 33d ago
  • Collections - Legal Collections Coordinator - Onsite (AK)

    Nuvision Federal Credit Union

    Collections representative job in Anchorage, AK

    Assists the Recovery Collections Team in the preparation and monitoring of legal action suits. This includes all small claims suits, civil lawsuits and judgment executions. Additionally, this position performs duties that may include working assigned collection account queues and supporting all collection activities, policies, practices and procedures. Pursuing legal collections for charge off accounts through civil lawsuits, small claims, and referral to outside attorney firms for such litigation. Responsibilities: Responsible for the preparation of attorney referral documentation to pursue to collection of charged off obligations by civil court action, monitoring the status of the case to conclusion. Responsible for the preparation small claims documentation pursuant to court requirements, monitor the status of the case to conclusion. Responsible for initiation and preparation of documentation to execute on attachable assets upon receipt of court granted judgment. Monitor, receive, and process payments received from courts, attorneys and members for outstanding legal accounts. Ensuring that outstanding balances are updated and accurate Works with attorneys, court personnel and members to negotiate settlements, stipulated judgments or payments related to accounts referred to attorney Responsible for the satisfaction of judgments upon payment in full of the outstanding obligation. Professionally represent the credit union in all scheduled hearings. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats co-workers and members with respect. Qualifications: Must possess 2 years of hands-on collection experience, dealing with consumer and real estate loans. Includes skip tracing and asset location and some experience with preparation and documentation for legal action and interaction. Must have a strong background and knowledge of all collection laws including small claims and legal proceedings. A full understanding of the Fair Debt Collection Practice Act. Excellent written and verbal communication, interpersonal, and relationship building skills, with focus on negotiating, consulting and persuasion Must be able to communicate effectively with members, management, team members and external third parties. Ability to interface with people in a positive manner with empathy, courtesy and tact. Strict attention to detail Ability to work in a fast-paced goal-oriented environment Able to handle difficult calls. Team oriented and the ability to work collaboratively Organizational, time management skills and demonstrated ability to multi-task, follow through and prioritize work Demonstrated analytical, problem-solving and critical thinking skills relative to member solutions Proficient in Microsoft Office products including: Word, Excel and Outlook Preferred Qualifications: Credit Union, banking preferred. Paralegal Education: Two-year college degree or equivalent related experience, specialized course of study or program Website: nuvisionfederal.com/careers Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement Pay scale by applicable geographic location: Alaska: Min $25.90 - Mid $32.37 - Max $38.85 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
    $40k-48k yearly est. 6d ago
  • Account Representative - State Farm Agent Team Member

    Glenn Marlin-State Farm Agent

    Collections representative job in Wasilla, AK

    Job DescriptionBenefits: License Reimbursement Salary Plus Commission 4 day work week Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Glenn Marlin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. Comfortable with engaging in sales conversations. Goal-oriented and motivated by achieving measurable results. Must be willing to obtain state licensing in Property/Casualty.
    $44k-53k yearly est. 8d ago
  • Account Representative - State Farm Agent Team Member

    Linda Brandon-State Farm Agent

    Collections representative job in Wasilla, AK

    Job DescriptionBenefits: Competitive salary Opportunity for advancement Paid time off ROLE DESCRIPTION: As {a sales and service representative}} for , you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $44k-53k yearly est. 28d ago
  • Account Representative - State Farm Agent Team Member

    Kristie Babcock-State Farm Agent

    Collections representative job in Kenai, AK

    Job DescriptionBenefits: 401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Kristie Babcock - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $44k-53k yearly est. 25d ago
  • Lead, Accounts Receivable Specialist

    Cardinal Health 4.4company rating

    Collections representative job in Juneau, AK

    **_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams. **_Responsibilities_** + Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met. + Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance. + Provides ongoing feedback, recommendations, and training as appropriate. + Assists supervisors in ensuring staff adherence to company policy and procedures. + Assists supervisors in related personnel documentation as required, necessary, or appropriate. + Acts as a subject matter expert in claims processing. + Processes claims: investigates insurance claims; properly resolves by follow-up & disposition. + Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction. + Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement. + Verifies patient eligibility with secondary insurance company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner. + Manages billing queue as assigned in the appropriate system. + Investigates and updates the system with all information received from secondary insurance companies. + Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy. + Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary **_Qualifications_** + 6+ years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred + Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred **_What is expected of you and others at this level_** + Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments + Comprehensive knowledge in technical or specialty area + Ability to apply knowledge beyond own areas of expertise + Performs the most complex and technically challenging work within area of specialization + Preempts potential problems and provides effective solutions for team + Works independently to interpret and apply company procedures to complete work + Provides guidance to less experienced team members + May have team leader responsibilities but does not formally supervise **Anticipated hourly range:** $22.30 - $32.00/hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 28d ago
  • Billing Specialist

    Calista 4.5company rating

    Collections representative job in Anchorage, AK

    Calista CorporationRegular The Billing Specialist provides billing services to a large number of companies, primarily on government contracts, with an extremely high volume of data. ESSENTIAL FUNCTIONS Read and understand complex government and commercial contracts with assistance from Billing Lead or Billing Supervisor. Assist with creation and/or maintenance of contract funding and billing logs to include balancing them. Create and maintain electric and hardcopy (if required) billing files. Analyze open billing detail to ensure accuracy and reasonableness of expenses before invoice is processed. Prepare and send out accurate invoices with required back-up in a timely manner. Back-up may include Excel workbooks, timesheets, and accounts payable invoices. Enter invoices into Wide Area Workflow (WAWF) or utilize other customer-designated submittal method. Interact with accountants and project managers on matters that relate to the billing process. Follow-up on needed adjustments for unbilled expenses. Assist with reconciliation of unbilled receivables. Verify billing accounts against accounts receivable ledger to ensure that all payments are accounted for and properly posted. Identify and resolve billing discrepancies and issues with assistance from Billing Lead or Billing Supervisor. Make recommendations for resolution of issues to the Billing Lead or Billing Supervisor. Generate and interpret accounts receivable aging reports with assistance from Billing Lead or Billing Supervisor. Follow-up and document efforts to collect past-due receivables utilizing the Accounts Receivable Collection and Write-off Forms. Assist with obtaining invoices and back-up for DCAA or internal audits. Assist Billing Lead in documenting contract-specific billing procedures using the Billing Processes Template. Work in a constant state of alertness and in a safe manner. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of billing terminology. Experience in billing fixed price, cost plus, and time and materials projects. Experience billing commercial and government contracts preferred. Experience billing in WAWF and/or other billing systems used by commercial and government entities preferred. Ability to process a high volume of data with high level of accuracy. Ability to prioritize, multitask and meet multiple deadlines. Solid understanding of basic accounting principles, fair credit practices and collections regulations. Ability to calculate, post and manage accounting figures and financial records. Ability to professionally and effectively communicate with employees, business partners, and clients via written and verbal communication methods. Knowledge and skills in computerized accounting systems and knowledge of company-specific software. Proficiency in standard computer software, application programs and e-mail. Typing 45 wpm and 10-key by touch. Ability to visualize, articulate, and solve complex problems and concepts, and make decisions based on available information. Ability to use judgment and discretion. Ability to handle stressful situations and effectively plan and organize duties to meet deadlines. MINIMUM QUALIFICATIONS High School diploma or GED equivalent. Associate degree or equivalent from two-year college or technical school preferred. Minimum of one year billing experience and/or training; or, Equivalent combination of education and accounting experience. Exposure to government contracts preferred. Deltek Costpoint or other integrated software experience preferred. Ability to pass a drug, background, reference, and credit check. WORKING CONDITIONS The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is moderate. Work may require occasional weekend and/or evening work. PHYSICAL/VISUAL/MENTAL/ENVIRONMENTAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this at any time without prior notice. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
    $40k-46k yearly est. Auto-Apply 43d ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections representative job in Juneau, AK

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 56d ago

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