Collections representative jobs in Albuquerque, NM - 118 jobs

BCforward is currently seeking a highly motivated Customer Service Representative in Rio Rancho, NM Customer Service Representative Anticipated Start Date: 9th-February-2026 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24 Months contract with possiblity of extension Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT], [Hybrid] Pay Range: 14.97/hr - $19.59/hr Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: • Resources would handle 13 to 15 calls per day which average call time about 16 min. • These are customer service individuals that has some tech familiarity. For example, knowing what a hard drive is but the client is not looking for technical gurus. • Manager wants the resources to accomplish the following: Based on the training provided increased diagnostic accuracy in taking care of customers and report problem statements. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Applies **_developed knowledge_** of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments. **_Responsibilities:_** + Gathers and assesses SMB customers' hardware, software, and technical needs. + Generates leads to specific departments based on customers' needs and segments. + Identifies related future needs for lead generation and opportunity expansion. + Identifies customer-specific parameters and constraints that impact the solution. + Investigates and optimizes a solution's fit to the requirements of the customer. + Identifies probable competition. + Solicits inputs from team members as required. + Anticipates some of the potential challenges for the proposed solution. + Assists peers in the area of expertise as needed. + Manages multiple tasks or cases simultaneously with minimal supervision. **_Education and Experience Required:_** High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education. **_Knowledge and Skills:_** + Superior communication skills both written and verbal + Experience in customer-facing role either remote or face to face + Understands internal processes and tools + Computer proficiency + Problem-solving skills + Accuracy in data entry + Excellent fluency in language to be supported. + Familiarity with computer technology + Time management skills + Oversee compliance with operating procedures and standards + Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems + Understands internal processes and tools The pay range for this position is **$22** to **$28** USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including: + Health insurance + Dental insurance + Vision insurance + Long term/short term disability insurance + Employee assistance program + Flexible spending account + Life insurance + Generous time off policies, including; + 4-12 weeks fully paid parental leave based on tenure + 13 paid holidays + 15 days paid time off (US benefits overview (********************************** ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service Representative - Service Division Company: Solar Works Energy About Us At Solar Works Energy, we believe solar isn't just about panels and power - it's about people. Our Service Division is growing, and we're committed to protecting the reputation of "The Solar Works Way" by delivering an outstanding customer experience from start to finish. The Opportunity We're seeking a Customer Service Representative who is passionate about service, solutions, and making every customer interaction a positive one. You will serve as the first point of contact for service customers, helping them through troubleshooting, scheduling, project updates, and ensuring they feel valued every step of the way. To complete your application, please take our short assessment test designed to help us better understand your strengths and fit for this role. ****************************************************** -fd71 -4bca -b160 -7b96334ba309 RequirementsMust be fluent in English and Spanish, with strong verbal and written skills in both. • Previous experience in a call center, concierge, or customer -facing role strongly preferred. • Excellent phone etiquette, active listening, and interpersonal skills. • Strong organizational and time management abilities. • Proficiency in using CRM and phone systems. • Positive attitude, professional demeanor, and commitment to in -office teamwork. Benefits• Opportunity to join a mission -driven company with a strong reputation. • Work in a collaborative environment focused on service excellence. • Competitive salary and benefits package. • Career growth opportunities as the service division continues to expand. • Be part of a company that values people - customers and team members.

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Albuquerque, NM, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Albuquerque, NM! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

Working at Kirtland Credit Union is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page on our website to view our exciting opportunities and our fantastic benefits. This position is onsite but does have the potential to become hybrid. We are currently seeking an Account Resolution Representative to join Kirtland Credit Union! Join the rest of our teammates and become eligible for a generous benefits package that we offer: Medical, Dental and Vision Insurance 401(k) Retirement savings program that includes employer match Paid time off with accrual starting from day one Tuition Reimbursement for College Degrees Employee Clothing Advance Paid holidays: In addition to New Year's Day, Independence Day, Veterans' Day, Thanksgiving Day, Christmas Day, Memorial Day, and Labor Day, we also observe Martin Luther King Day and President's Day. Fitness Reimbursement Program Employee Assistance Program Short- and Long-Term Disability Travel Assistance This is what we'd like you to do: As an Account Resolution Representative, you will be responsible for working with members to bring their delinquent loans current and maintaining a satisfactory delinquency ratio. Interacting with members, co-workers, attorneys, and other vendors as required. Supporting the credit union's mission, vision, strategic goals, quality initiatives and service standards. Supporting and provide exceptional internal and external member service. These are what your duties and responsibilities will be: Determine the best course of action, consistent with collection standards, to increase the collection of payments from delinquent members. Obtain from member the reason for delinquency and counsel the member on the various programs that are available when there is a hardship situation. Conduct collection efforts respectfully but with persistence and persuasiveness. Prepare documents for Attorneys when legal action is required. Maintain complete and current knowledge of all federal and state consumer credit collection laws and regulations, i.e. SCRA, FCBA, UCC, BK Laws, FDCPA, TCPA AND FCRA Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence. Support the credit union's mission, vision, strategic goals, quality initiatives and service standards. Required Knowledge: Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages, and vehicle loan preferred . Can you to bring to the table: High school diploma or GED required 1-3 years of relevant experience preferred Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages and vehicle loans preferred. Strong communication skills (written and verbal) Strong multi-tasking and problem-solving skills Outstanding customer service skills To apply for this exciting opportunity, visit our careers page at **************************

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah. If you're a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most. We are seeking a full-time Billing Coordinator to join our Billing Department. This critical role involves preparing medical notes and work with our Case Managers, Home Health Aides and Nurses. You will be required to use Excel spreadsheets with a high level of accuracy and attention to detail. Work collaboratively with multiple departments ensuring a seamless authorization and billing process. We are seeking someone who is friendly, reliable, detail-oriented, and who enjoys working independently as well as in a team environment. #INDResponsibilities: Contact Home Health Aides and Nurses to retrieve missing notes and request corrections to charting. Use medical management software, PDF editing software, spreadsheets, email, and other basic Microsoft Office applications. Process and review medical and caregiver notes for accuracy. Keep payroll deadlines ensuring contractors are accurately paid, in collaboration with the Billing Specialist. Troubleshoot problems in a timely manner. Requirements: Proficiency Microsoft applications specifically Excel spreadsheets, MS word, Teams, and Outlook. Excellent reading, writing, & verbal communication skills. Acute memory with exceptional analytical skill. Passionate about creating meaningful impact behind the scenes for patients and their families. Strong interpersonal skills and a collaborative mindset are essential. Ability to manage repetitive tasks and remain seated at a computer for extended periods is required. Benefits: Health, Dental, and Vision Insurance after 90 days. 401(k) with company matching program. PTO, holidays, and your birthday off. Company holidays, floating holiday, and birthday holiday. Vacation (PTO) and Sick Days. Company-paid STD and LTD. Tuition reimbursement program. $100 monthly cell phone reimbursement. Monthly in-office lunch for birthdays, anniversaries, and events. To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We're committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers. If you're ready to be part of an organization that truly makes a difference in people's lives, we encourage you to apply today and start a fulfilling journey with Giving Home! Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices. Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination. Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Job DescriptionDescription: About the Role Are you a detail-driven professional who takes pride in accuracy and problem-solving? CareM Support Services in Albuquerque is looking for a Home Health Billing Representative to join our centralized support team. In this vital role, you'll ensure accurate claim submissions, support cash flow operations, and contribute to the financial integrity of a growing healthcare network. If you're looking for a role that blends autonomy with teamwork - and offers purpose beyond paperwork - this is your opportunity to support a mission that matters: to bring out the courage in others . Key Responsibilities Process, verify, and submit healthcare claims accurately and on schedule Monitor payments from payers and follow up on unpaid invoices Complete pre-bill audits and ensure compliance with Medicare, Medicaid, and other payer guidelines Respond to billing inquiries from patients, staff, and insurance companies with professionalism and clarity Maintain accurate AR (accounts receivable) records and provide cash flow updates to leadership Assist with monthly reporting and revenue cycle improvement initiatives Participate in ongoing staff training, department meetings, and compliance reviews Maintain confidentiality and adhere to HIPAA and company privacy standards Requirements: What We're Looking For 2+ years of home health billing or reimbursement experience required Familiarity with third-party payer systems, medical coding, and claims processing Strong organizational skills and high attention to detail Ability to work independently and prioritize multiple tasks in a fast-paced setting Proficiency in business software, spreadsheets, and billing platforms Excellent communication skills for interfacing with both internal teams and external partners A team mindset with a proactive, solutions-oriented approach Why Join Us CareM Support Services is part of a bold, values-driven healthcare organization serving patients across home health, hospice, and personal care. As a centralized business unit, we keep the engine running - and we do it with heart. Here's what sets us apart: Mission-first culture rooted in compassion, courage, and excellence Supportive leadership that values your contribution and promotes from within Team camaraderie where ideas are welcomed and wins are shared Opportunities for professional growth and cross-functional learning A commitment to work-life balance, well-being, and doing work that matters

Responsible for assisting Account Representatives with administrative tasks and collections of outstanding accounts receivable. ESSENTIAL RESPONSIBILITIES: Thorough working knowledge of both paper and electronic billing processes. Sorting and distribution of incoming mail or electronic correspondence files. Processing outgoing mail. Processing return mail. Printing and preparing claims, collection letters or other correspondence and supporting documentation for mailing. Maintaining DME invoice files for mailing with claims. Processing of patient and insurance credit card payments. Processing checks deposits to ensure accurately deposited to correct bank accounts. Preparing payment batches for payment posting staff to include retrieving EOBs. Prepares non-A/R payment documentation. Maintains spreadsheet for payment reconciliation for business office A/R payments. Printing itemized statements for collection agency. Monitor NMO Hospital Charges Distribution list from providers to identify documentation to pull for Coding Staff. Pulling Medical Documentation for Coding Staff from various facility EMR systems. Processes correspondence for outside surgical assists. Processes documentation for 22 letters for claims. Meets all expectations / deadlines for month end closing. Participates in educational activities. Participates in professional development activities and opportunities. Attends staff meetings and others as required. Adheres to company policies as described in employment handbook and company work rules. Maintains strict confidentiality in accordance with HIPAA guidelines and NMOA policy. Regular and reliable attendance. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: N/A KNOWLEDGE, SKILLS AND ABILITIES: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Knowledge of current basic medical terminology. Knowledge of current coding, billing and payment posting policies and procedures. Typing speed at 35 wpm / 10-key by touch. Proficient user in MS Word, Excel & Outlook. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages. Must have excellent communication and customer service skills. Must have ability to establish and maintain effective working relationships with staff, co-workers, patients, and vendors. Must maintain professional demeanor and appearance. Must be able to prioritize assignments, follow up to ensure task completion, and manage multiple projects. Ability to work 8 am - 5 pm. Supervisor will determine alternative hours as needed. Accuracy, patience, and timeliness a must. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Requires vision correctable to 20/20 and hearing in the normal range for face-to-face and telephone contacts. Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts. Noise level in the work environment is usually moderate. Qualifications EDUCATION AND/OR EXPERIENCE: High School Diploma or GED and minimum one year of medical billing or accounts receivable experience. CERTIFICATIONS, LICENSES, REGISTRATIONS: None required.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Tim Gallegos - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. Bilingual Spanish preferred.

Under the supervision of the Central Billing Supervisor who reports to the Director of Revenue Cycle Management, the Central Billing Representative II is responsible for all patient accounts receivable functions as assigned. Reconcile, research, correct and submit third party claims and resubmit errors or denied claims. Communicate with insurance companies and government payers to resolve claim issues and ensure payment. Research and correct ICD-10, CPT coding, modifiers, revenue coding, occurrence codes and value codes as appropriate. Provide customer service to patients by researching billing issues and resolving the issues. Reconcile remittance advice and patient accounts and resolve discrepancies. B. ESSENTAIL DUTIES AND RESPONSIBILITIES Reconcile, review, research, coordinate and justify changes to claim forms and submit completed claim forms to third party payers. Follow up on claims denials, make appropriate corrections, obtain approvals and resubmit claims denials for payment; appeal denials through the payer required appeals process. Research unpaid claims; contact patients to obtain necessary information to assist with the claims process; secure payments or negotiate payment plans. Handle patient inquiries, complaints and customer service issues. Maintain current knowledge of regulations for Third Party Payers, Medicare, Medicaid and knowledge of claims coding and formats. Coordinate electronic patient statements monthly. Review credit balance reports and prepare refund requests for overpayments. Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries including electronic, telephone and written correspondence related to billing issues. Review assigned outstanding A/R to identify problems with various insurance payers (i.e. Medicare, Medicaid, Commercial, Contracts and Self-Pay). Perform all routine and special follow-up on all assigned payer type accounts to affect collection of patient and insurance account balances. Review and resolve all EOB's including those without payment to initiate clean claim resubmission and claim reimbursement. Edit & submit insurance claims for fee for service and prospective payment system reimbursement. Follow up with outstanding A/R all payers and/or including self-pay and/or including resolution of denials. Communicate payment terms and establish agreed-upon payment plans for overdue patients. Monitor payment compliance with terms of established plans with patients and insurance plan provider representatives. Complete bad debt process based on FCCH procedure. Initiate & complete account adjustments to correct account balance and/or comply with contractual and sliding fee scale requirements. Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE High school degree or GED. Two years in billing/claims experience in healthcare setting or FCCH billing externship. Education or knowledge may be substituted for the experience requirement. Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS Certified Coder (medical and/or dental). Billing Certificate, the result of graduation from a certified billing school. Coder and/or Billing Certificate may be substituted with demonstrated proficient knowledge of procedural CPT & ICD-10 diagnosis coding. E. KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of computerized practice management systems, preferably Cerner, Cerner Electronic Health Record System and E H R. Ability to learn billing and collection system within federally chartered community health centers (CHC) and RHI/UHI programs. Ability to communicate with tact and diplomacy with diverse groups of people including staff, providers, and insurance companies on behalf of the organization. Ability to display sensitivity to the patient population being served. Ability to work on a variety of assignments concurrently within established deadlines. Ability to work with others in a problem solving and team environment and to work alongside staff as needed. Knowledge of HIPAA as it relates to medical, dental & behavioral health billing. Position requires a high level of accuracy and attention to detail. Ability to communicate effectively, both orally and in writing. Ability to respond effectively to sensitive inquiries or complaints. Ability to work independently with minimal supervision. Proficient with computers and MS Windows software programs. Knowledge of Federally Qualified Health Care billing and reimbursement preferred. Working knowledge of CPT, DSM V and ICD-10 preferred. Knowledge of Medicare and Medicaid guidelines. General knowledge of UB04, HCFA1500 and Electronic and Paper claim forms. Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations. F. AGE OF PATIENT SERVED N/A G. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS A person in this position must be able to prioritize and respond to the diverse demands of the position. There are frequent opportunities to relax from any physical exertion, change position in work activities or break from computer application tasks. Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to clearly and accurately communicate for work, safety and compliance. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Work regularly scheduled Monday-Friday. This description lists the major duties and requirements of the job and is not all-inclusive. Applicants may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Medical Billing Specialist Department: Revenue Cycle Management/Revenue Cycle Services Supervisor: Billing Manager Employment Type: Full-Time Scope: We are seeking an experienced Medical Billing Specialist to join our billing team. The ideal candidate would have a background in the medical billing processes, excellent communication skills, and the ability to handle complex billing tasks efficiently. This role involves resolving billing errors, interacting with patients and various clients, and ensuring an accurate and timely billing practice. CLIA Responsibilities: This is not a CLIA regulated position. Duties / Responsibilities: Patient and Business Communication: Answer billing questions for patients and businesses. Take credit card payments over the phone and provide billing support as required. Check and reply to emails related to billing inquiries and updates. Error Handling and Insurance Verification: Work on queues to resolve various billing errors, i.e. missing information, insufficient demographics and invalid codes. Check various insurance portals to verify insurance details and reach out to collectors for necessary information. Claims Processing and Order Verification: Verify insurance coverage, claim details, and order accuracy for each transaction. Address errors and missing information with accessioning, sales teams, and other stakeholders. RCS Assistance: Assist the RCS Team in obtaining accurate information for billing efficiency, i.e. missing/invalid insurance information, demographic information, medical records and diagnosis codes. Mail Handling (Part Time): Daily mail pick-up and drop-off Opening, sorting, and scanning mail. Process claims to be mailed. Document Management (Part Time): Scan all paper requisitions, demographics, chart notes into LIS system and RCS system. Oversee document manager, i.e. uploading, redacting, and attaching. Medical Records (Part Time): Support in working medical records requests, i.e. request for lab requisitions, results, chart notes and ensure they are received by the requester. Additional duties may be assigned to meet organizational needs. Success Indicators: The Billing Manager will perform annual performance evaluations for this role, in addition to performing periodic assessment of on-going projects as needed. Key performance success indicators include, but are not limited to: Data Integrity and Accuracy Low Error Rate: Minimal data entry errors or discrepancies. Regulatory Compliance Audit Readiness: The Billing Department consistently meets regulatory requirements, ensuring the department is always prepared for audits. Positive Audits Outcomes: Successful audits with no significant findings related to compliance, CMS, and HIPAA guidelines. Proper Documentation: All necessary documentation is current and compliant with regulatory standards. User Satisfaction, User Training & Cross-team Coordination High User Proficiency: Users demonstrate strong competency and confidence in using the LIMS, RCS and other software systems as reflected in feedback and performance. Effective Training: Training programs are well-received, with billing staff able to efficiently use all necessary software systems. Responsive Support: Timely and effective resolution of queries and issues, with positive feedback from stakeholders and colleagues. Effective Collaboration: Consistently and effectively collaborates with the billing team, third-party billing administrators, and other relative departments receiving positive feedback on communication and teamwork. System Optimization and Efficiency Timely Project Completion: Billing related projects are completed on schedule. Innovation: Implementation of new features or processes that enhance billing functionality, efficiency, or lab operations. Proactive Issue Management: Early identification and mitigation of potential issues before they impact laboratory operations. Documentation Accurate Documentation: All billing-related documentation is accurately recorded and easily accessible. Supervisory Responsibilities: This role does not include supervisory responsibilities. Required Skills / Abilities: Knowledge of HIPAA regulations. Strong communication and training skills. Attention to detail and ability to prioritize tasks effectively. Excellent problem-solving, communication, and project management skills. Ability to work collaboratively with cross-functional teams. Qualifications: High school diploma or equivalent; relevant certification in medical billing is a plus. Minimum of [X] years of experience in medical billing. Proficiency in billing software and systems (i.e., Telcor and Waystar). Benefits: Health Insurance Dental Insurance Vision Insurance Life & AD&D Insurance Retirement Plan, 401(K) Paid Time Off and Sick Leave Specialized Paid Leave Gym/Wellness Membership Employee Assistance Program Educational Assistance & Career Advancement Training Active Team Building Festivals & Parties Company Culture: Southwest Labs core values are not just abstract concepts; they are practical guidelines that shape every aspect of a laboratory's operation, from daily routines to long-term goals and achievements. They create a framework that ensures scientific excellence, ethical conduct, effective teamwork, and continual growth and improvement. All team members are expected to consistently uphold and demonstrate these values. Requirements:

Southwest Women's Oncology Team is growing fast and looking for a dedicated and driven Medical Billing Specialist to Join the Team! Join Our Mission to Empower Women's Health: At Southwest Women's Oncology (SWWO), we are dedicated to helping women triumph over gynecologic illness through compassion, commitment, and exceptional care. As New Mexico's leading gynecologic treatment center, we combine expertise and compassion to offer each patient the personalized care they deserve. About Us: Our state-of-the-art treatment center offers the highest quality care for patients of all ages and medical needs. We are leaders in diagnosing, treating, and defeating gynecologic cancer. Our expert medical team, led by Dr. Karen Finkelstein, offers more than 100 years of combined experience in delivering superior medical treatment in a deeply supportive environment. SWWO is also proud to be a fellowship training partner with the University of New Mexico, fostering the next generation of gynecologic oncologists through hands-on education and mentorship. This partnership reflects our commitment to advancing the field of gynecologic oncology and ensuring the highest standard of care for our patients. Position Responsibilities: Actively follow up on delinquent insurance claims, ensuring timely resolution. Investigate and resolve discrepancies, claim denials, and handle appeals for all patient accounts. Address patient inquiries regarding billing, insurance, and payment concerns with empathy and professionalism. Oversee patient accounts, including collections and payment plans. Perform other related duties as assigned by management. Qualifications: Minimum of 3 years of experience in medical billing; oncology billing experience is highly preferred. In-depth understanding of third-party insurance, government payers, and physician billing/reimbursement processes. Strong knowledge of posted charges, payments, and adjustments. Proven experience with insurance precertification and verification processes. Familiarity with CMS billing guidelines and compliance. Experience working with patient advocacy programs. Ability to collaborate effectively in a team environment. Professional and service-oriented demeanor when handling patient calls. Oncology billing experience is preferred but not mandatory. Proficient in medical billing software, credit card payment processing, and Microsoft Office Suite (Word, Excel). Demonstrates a genuine passion for delivering exceptional care, consistently striving to exceed client expectations while ensuring their comfort, well-being, and satisfaction Our Dream Teammate will have access to: Competitive Salary Excellent Benefits; Medical, dental, vision, PTO, and 401K High Performance Concierge Culture Performance center complete with a full AI gym suite, recovery modalities, group fitness classes, and body composition tracking, and state of the art aesthetic modalities. Location: Albuquerque, New Mexico Job Type: Full-time + On Site

This exciting role would be part of a culture that is helping to improve lives every day through digital dentistry. As the Associate Financial Analyst I should be responsible for assisting in the resolution of outstanding invoice problems from past due accounts. Respond to inquiries from customers or external collection resources. Place and receive calls and send messages to those with unresolved issues or past due balances. Find and contact debtors to arrange past due balances. Keep accurate records and report on collection activity. Identify irregular behavior on the account and report to upper management. Perform collection activities based on the internal collections process. Provide consistent follow-up on the account portfolio based on the action plan assigned. Escalate accounts to the Sales Team when appropriate. This role will be part of Align Technology's goal to deliver to our customers the next generation of clear aligners (Invisalign). We would love you to join a fun, cutting-edge technology company that has helped create millions of smiles. Role expectations * Manage an assigned account portfolio. * Perform collection actions based on the Collection's process. * Assist internal and external customers. * Perform Inbound and Outbound calls by joining the department's queue. * Document all interactions. * Interact with areas related to Customer Payments (schedule and conduct meetings and presentations).

Hiring Incentive will be paid out in three equal installments. The Utility Billing Specialist compiles utility data, prepares invoices and utility bills, updates the utility database, produces regular and special billing, and produces water and wastewater consumption reports. Education / higher education: High School Graduate or equivalent Minimum number of years of directly related experience: Three years in customer accounts, banking, computer billing, and report analysis. Education and/or experience preferences: Associates Degree in Accounting. Driver's License requirement: None Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: None Preferred certifications, licenses or registrations: None Knowledge: Utility billing concepts and processes; Utility customer accounts, meter routes and billing cycles; Software, computer hardware including field computers, and computer processes; Some knowledge of accounting principles, practices, and methods of accounting; Office practices and procedures; and, Some knowledge of laws and statutes concerning accounting procedures. Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position (must test at or above 30 net words per minute). Use of technology, equipment and software typically used in the office environment. Accurately processing electronic transactions, data entry, and operation of standard office equipment, which includes computer, calculator, and/or copier; Working with a wide variety of people with different levels of authority; Organize workload; Effectively operate standard office equipment (calculator, telephone, fax, copier) and a personal computer and client/server computer with complex tables and databases. Abilities: Learn water and wastewater ordinances; Apply accounting principles, practices, and methods; Detect discrepancies in financial and accounting records; Maintain accurate records and prepare reports; Write routine correspondence; Interact in a courteous and professional manner with internal and external customers; Read, comprehend and carry out detailed but routine written or oral instructions; and, Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to compute rate, ratio, and percent. Interaction with Groups/Agencies/Entities: Internal: Works with other division managers, customer service supervisor utility service field technicians, utility services specialist, and accounting staff. External: Works with utility customers and vendors. The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Downloads meter reading information from field staff. Prepares and produces utility bill data based on field information. Compiles reports and transmits information electronically to contracted vendor for printing and mailing. Coordinates scheduled delivery of utility bills and billing inserts with the contract mailing service. * Runs and analyzes the daily exception reports from the HTE system, checking for abnormal readings and field comments such as defective meters or illegal water connections. Prepares and closes work orders for corrective actions in order to ensure proper billing. Reviews and corrects information in the HTE database. * Posts late and special meter readings and estimated readings. Marks accounts for no bill when irregular conditions cannot be resolved before billing date. Identifies and corrects errors made by Utility Service Technicians. Assigns and downloads meter routes into handheld computers used by the Utility Service Technicians. Coordinates daily tasks with Utility Service Field Supervisor as needed. * Works closely with Utilities Service Specialist on AMR meter exchange and rehab program, along with the new meter installation inspections. Maintains database tracking progress of these programs. * Inputs new meter information into HTE for meter change outs, mails letters to customers for severe bill corrections such as reversed, stopped, or incorrect meters. * Reviews AMR exception reports for issues, creates leak letters, calls customers on flagged accounts for possible leaks. * Prepares and processes interdepartmental and bank draft payments. Works in conjunction with banks and Finance Department to cancel or reverse bank drafts, and reverse payment on HTE if needed. * Processes delinquent utility accounts for second billing notices; may serve as a back-up to process work orders to discontinue service for past due accounts. * Analyzes customer accounts to determine the Winter Quarter Average factor to calculate wastewater charges for upcoming year. Recommends changes and corrections. * Produces financial reports, reviews, ensures interdepartmental and ACH batches balance and distributes reports to the Utilities Enterprise Fund accounting staff. * May assist Customer Service Supervisor with training of Utilities Service Specialists and may assist with workload priorities as needed.

Customer Service Representative - Service Division Company: Solar Works Energy About Us At Solar Works Energy, we believe solar isn't just about panels and power - it's about people. Our Service Division is growing, and we're committed to protecting the reputation of "The Solar Works Way" by delivering an outstanding customer experience from start to finish. The Opportunity We're seeking a Customer Service Representative who is passionate about service, solutions, and making every customer interaction a positive one. You will serve as the first point of contact for service customers, helping them through troubleshooting, scheduling, project updates, and ensuring they feel valued every step of the way. To complete your application, please take our short assessment test designed to help us better understand your strengths and fit for this role.

Job DescriptionSince 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah. If you're a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most. We are seeking a full-time Billing Coordinator to join our Billing Department. This critical role involves preparing medical notes and work with our Case Managers, Home Health Aides and Nurses. You will be required to use Excel spreadsheets with a high level of accuracy and attention to detail. Work collaboratively with multiple departments ensuring a seamless authorization and billing process. We are seeking someone who is friendly, reliable, detail-oriented, and who enjoys working independently as well as in a team environment. #INDResponsibilities: Contact Home Health Aides and Nurses to retrieve missing notes and request corrections to charting. Use medical management software, PDF editing software, spreadsheets, email, and other basic Microsoft Office applications. Process and review medical and caregiver notes for accuracy. Keep payroll deadlines ensuring contractors are accurately paid, in collaboration with the Billing Specialist. Troubleshoot problems in a timely manner. Requirements: Proficiency Microsoft applications specifically Excel spreadsheets, MS word, Teams, and Outlook. Excellent reading, writing, & verbal communication skills. Acute memory with exceptional analytical skill. Passionate about creating meaningful impact behind the scenes for patients and their families. Strong interpersonal skills and a collaborative mindset are essential. Ability to manage repetitive tasks and remain seated at a computer for extended periods is required. Benefits: Health, Dental, and Vision Insurance after 90 days. 401(k) with company matching program. PTO, holidays, and your birthday off. Company holidays, floating holiday, and birthday holiday. Vacation (PTO) and Sick Days. Company-paid STD and LTD. Tuition reimbursement program. $100 monthly cell phone reimbursement. Monthly in-office lunch for birthdays, anniversaries, and events. To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We're committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers. If you're ready to be part of an organization that truly makes a difference in people's lives, we encourage you to apply today and start a fulfilling journey with Giving Home! Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices. Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination. Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

For more than 50 years, First Choice Community Healthcare has provided access to high quality primary medical, dental, and behavioral healthcare to the underserved populations of the Mid-Rio Grande Valley of central New Mexico. Today, we operate seven (7) Community Health Centers and one (1) school-based clinic. We are currently recruiting for a Dental Central Billing Representative I to join our team and assist in fulfilling our organizations mission, which is to improve the health, life skills and wellbeing of all members of the communities we serve. Our health centers maintain an open-door policy, providing treatment regardless of an individual's income or insurance coverage. As a non-profit organization, First Choice is a vital community resource in Central New Mexico. Not only does our organization provide the highest quality, comprehensive medical services, but we also address our patients' emotional, social, and cultural needs. In addition to serving a community-centered organization we offer an excellent benefits package to include: Benefits Offered Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account Employee Assistance Program Life and AD&D Insurance Voluntary Life Insurance Identity Theft Retirement Savings -403(b) 10-20 days per service year (based on length of service) Sick Leave 64 hours per year (unused rolls over each year into Long Term Sick Leave) Long Term Sick Leave 40 hours per year 10 Paid holidays per year 40 hours of Educational Leave per year for full time employees $700 per year for tuition reimbursement A. POSITION SUMMARY Under the supervision of the Central Billing Manager who reports to the Director of Revenue Cycle Management, the Dental Central Billing Representative I is responsible for maintaining a high-performance work environment characterized by timely and accurate entry of all charges for services provided at all locations. B. ESSENTAIL DUTIES AND RESPONSIBILITIES • Review patient encounters for charge accuracy as needed including encounter rate and self-pay discount codes. • Monitor and review site unbilled encounters and assist, when necessary, to meet mutual daily and weekly deadlines. • Meet all EOM (end of month) closing activities and deadlines. • Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries. • Complete bad debt process based on FCCH procedure. • Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE • High School Diploma or GED • Must be able to work in a high-volume environment • Ability to operate 10-key numerical pad by touch • Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS • Coding and Billing Certificate. E. KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of CDT, Dental Terminology, ICD-10 Preferred. • Familiarity with insurance and reimbursement processes preferred. • Good telephone etiquette and organizational skills. • Able to handle diversified duties.