Collections representative jobs in Amherst, NY

As a Customer Solutions Representative, your job is to help the sales group and sales team by managing customer activities and programs. The goal is to make customers happy and grow their accounts. What You Need to Do: -Help the sales team by processing quotes requests, checking incoming orders for accuracy (e.g., pricing, meeting minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, acknowledging them, telling customers about changes to their orders, and working with other parts of the business to get orders processed quickly and keep track of them. -Help follow up on sales leads with both new and old customers. -Take calls and emails from customers and answer them. -As needed, troubleshoot, study, solve, and bring problems to the attention of the sales team. -Look into what customers are saying and help the sales team figure it out. -Find ways to improve sales methods and accuracy and make those changes. Required Skills; Simple: A high school diploma 2 or more years of work with Microsoft Office 2 or more years of work in customer service English read, write, and speak well Associate's degree in a business or technical field is preferred. Being used to working in a manufacturing setting It's best if you have some general knowledge of ISO Compliance, ITAR, etc. 2 or more years of work with a CRM program like Salesforce Associate's degree in a business or technical field is preferred. 2 or more years of work with a CRM program like Salesforce Being used to working in a manufacturing setting It's best if you have some general knowledge of ISO Compliance, ITAR, etc. Equal Employment Opportunity is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Who Are We? Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees. Job Description Open Role: An exciting opportunity has arisen for Customer Service working w/Graphics and Artwork which entails: *Assist B2B customers via phone and email while building long term business relationships *Resolve artwork issues *Enter, verify, and process orders *Assure orders ship on time and deadlines are met Qualifications The Candidate: The successful candidate will have: *Previous customer service experience in office setting *Experience with Adobe Illustrator and Photoshop *Experience with Vector artwork *Strong attention to detail is required *The ability to work in fast-paced, deadline-oriented environment is necessary *Sales experience that can assist in building customer relationships is a plus Additional Information What Can We Offer You? At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, we offer a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers. If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you! Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.

The Accounts Receivable Billing and Cash Coordinator is responsible for Cash Receipt Applications and Private Insurance Billing functions. Major Responsibilities/Activities: Apply daily cash receipts. Prepare Private Pay billings / statements. Apply client copayments in AR system. Prepare and maintain weekly spreadsheets for government vouchers and payment logs. Complete and pursue all Payment Logs for government contracts. Interact with clients regarding account information, including but not limited to taking client payment information over the phone. Provide billing support to AR Billing Reimbursement Coordinator II, when necessary, to include assistance with aging and collections. Coordinate department preparation of A/R work papers and/or schedules as needed for financial statement and/or compliance audits. Maintain organized filing system for billings and cash receipts. Ensure client confidentiality and compliance with HIPAA regulations Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions. Participates and contributes to program Quality Improvement process. Utilize Agency phone and email systems following standard customer services protocol. This includes: answering the telephone in a timely and professional manner, directing calls appropriately and returning phone and email requests promptly. Demonstrate excellent phone etiquette and customer service skills. Also demonstrate knowledge of agency programs and services. Maintain positive working relationships with program staff and others within the agency. Demonstrate strong interpersonal skills during interactions with internal and external customers. Complies with all agency policies and procedures. Other Duties as Assigned Minimum Requirements: Associates Degrees in Accounting or relevant experience. Minimum 2 Years billing and cash experience, behavioral healthcare setting a plus. Proficient in Microsoft Excel. Knowledge of the Accounting Principles. Strong Customer Service skills. Essential Physical Requirements: Must be able to remain stationary (at the work station) for the majority (95%) of his/her work shift. Constantly operate a phone system, computer and other office machinery, such as a fax machine, copy machine, calculator, postage machine, etc. Frequently communicate accurate information with coworkers, clients and children who will use the Agency's services. Must be able to access multi-level buildings. Competitive Pay Range of $45,000- $55,000 annually based on experience CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Retirement Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Were seeking a passionate and empathetic Customer Service Representative to join our Corporate Customer Service Center in Batavia, NY. In this role, youll be the heart of our customer experience, resolving concerns, managing warranty inquiries, and coordinating solutions across multiple states. With the potential to transition to a work-from-home position after 90 days, this is your chance to shine in a fast-paced, supportive environment where your problem-solving skills and positive attitude will make a real impact. What Youll Do As a Customer Service Representative, youll be the heart of our customer experience, turning challenges into solutions and ensuring every guest feels heard and valued. Your key responsibilities include: Master the Warranty: Become an expert on our warranty offerings, guiding customers through coverage details and limitations with clarity and confidence. Champion Customer Advocacy: Be the voice for our guests, managing concerns across platforms, including social media, to maintain our stellar reputation. Resolve with Excellence: Coordinate with internal teams and external partners to tackle customer issues in a multi-state environment, ensuring seamless resolutions. Document with Precision: Execute flawless documentation and procedures, acting with integrity to keep accounts accurate and organized. Exercise Smart Judgment: Escalate serious issues through the right channels while bringing creative solutions to improve daily operations. Embrace Flexibility: Thrive in a fast-paced office with a touch of chaos, adapting to unique accounts and using your judgment to get things done. Who Were Looking For This role is ideal for someone who: Loves Problem-Solving: You enjoy smoothing out bumps in the road for customers and coworkers alike, turning challenges into opportunities. Thrives on Interaction: Youre energized by connecting with people, educating customers, and finding solutions even when things go wrong. Stays Positive: Your glass is always half full, and you bring an upbeat, can-do attitude to every situation. Brings Ideas: Youre not afraid to suggest improvements or point out where we can do better, always with a focus on solutions. Handles Fast-Paced Chaos: Youre comfortable in a dynamic office environment where no two days are the same, and you use your judgment to stay on top of it all. Why Youll Love Working With Us Competitive Pay: Start at $17.00 per hour with opportunities to grow. Supportive Team Culture: Join a passionate, collaborative team that values your ideas and celebrates success together. Growth Opportunities: With 20 stores across three states, were a growing company with paths for career advancement. Flexible Work Options: Potential to work from home after 90 days, giving you the balance you need. Make an Impact: Your work directly contributes to our 5-star reputation and customer satisfaction. Ready to Join Us? If youre ready to bring your positivity, problem-solving skills, and customer-first mindset to The Wellsville Group, we want to hear from you! Apply today and lets create exceptional experiences together. Compensation details: 17 Yearly Salary PIc6f7535aa336-31181-39005211

About Ascend At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It's time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you're a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources. Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large CPA firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives. Founded in January 2023, Ascend attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life. About Tronconi Segarra & Associates We are a top 3 accounting and advisory firm in Western New York with nearly 140 partners and associates, including 70 CPAs serving clients across the U.S., Canada, Europe, and South & Central America. We serve all industries and have deep expertise in small business, manufacturing, education, e-commerce, aerospace & defense, construction, insurance, professional services, private equity, non-profits, and government entities. Our key services include Tax Advisory services, M&A/Transaction Advisory services, State & Local Tax services, Client Accounting & Advisory Services (CAAS), Audit & Attestation Advisory services. We have many additional services that we specialize in. We strategically partnered with Ascend, an accounting firm platform, in 2025 to expand our footprint and enhance our capabilities and service offerings to our clients. The Team You Will Join At Tronconi Segarra & Associates (TSA), we empower every client to become his or her best and most confident self through the responsible provision of high-quality financial and business services, products and information. Over the years, our clients have told us that our solutions have made a difference in their businesses and given them the confidence to take the next steps - buy or sell a business, expand a plant, open a new branch, hire additional employees, prepare for the next generation to run their business, expand sales to a new country. And we've been with them every step of the way, providing the support, services and information they need to reach the next level of success. The Opportunity We're looking for a hands‑on, systems‑savvy Head of Billing & Financial Management to own TSA's end‑to‑end billing and accounts receivable (A/R) operations. You will run a disciplined prebill-to-cash process, partner closely with Partners and Billing Managers, and use CCH Axcess Practice to drive accuracy, speed, and profitability in our billing cycle. You'll also improve cash flow by tightening our DSO and AR aging, modernizing client payment options, and elevating visibility with actionable reporting across the firm. You'll oversee a small team supporting you across the below responsibilities. How You'll Help Us Build a Confident Future: Billing Operations & Client Invoicing Own the monthly billing calendar-collect prebills, lead review meetings with engagement leaders, finalize, and post invoices on schedule. Use CCH Axcess tools (e.g., Billing Wizard, Billing Groups, invoice templates/master paragraphs, recurring/progress bills) to standardize and accelerate workflow. Ensure accurate engagement setup (fee arrangements, rates, billing addresses, tax settings) and maintain clean client/billing data for reporting and profitability analysis in Axcess Practice. Publish invoices and oversee payment reconciliation and reporting. WIP, Prebills & Profitability Monitor WIP daily; perform WIP enquiries and filters to surface billable items, scope creep, and budget variances before billing. Recommend writeups/downs with clear rationale; document all adjustments. Track realization and margin trends by client, engagement, partner, and service line; educate teams on drivers and alternatives (e.g., value pricing, fixed fees) to support profitable growth. Publish and monitor monthly billing, invoicing, and collection goals. Collections & Cash Applications Lead collections with a professional, relationship‑oriented approach; segment accounts, set contact cadences, and partner with engagement leaders to resolve disputes quickly. Reduce Days Sales Outstanding (DSO) and AR > 90 days through targeted tactics (e.g., earlier billing milestones, progress billing, clearer terms, modern payment methods). Accounts Payable & Expense Management Own paying, posting, and tracking firm invoices in alignment with our firm budget. Support approving and monitoring submitted expense reports that align with our firm budget. Systems, Data & Process Improvement Be our in‑house CCH Axcess Practice expert-optimize configurations, security roles, and dashboards; champion time entry compliance and month‑end cutoffs to improve data integrity. Standardize firmwide billing SOPs (prebill reviews, approval thresholds, credit memos, reversals) and leverage Axcess features for audit trail and efficiency. Partner with Operations/IT on integrations (e.g., Portal, payments) and continuously improve performance (e.g., large Billing Groups handling, historical references). Own Service Code maintenance, mapping, and transformations to improve reporting clarity. Stakeholder Management & Leadership Partner with the CGO to serve as a trusted advisor to Partners on fee structures and billing strategies; communicate proactively on status, risks, and cash expectations. (Effective pricing and timely billing/collections are key to a healthy practice.) Manage Attorney relationship for AR collections Supervise a small billing/AR team; recruit, coach, and develop talent. Foster a culture of ownership, accuracy, and service. What You Need to Succeed (Required Qualifications): 5+ years of billing/AR leadership in professional services (public accounting preferred). Deep, hands‑on expertise with CCH Axcess™ Practice (time & billing, WIP, prebills, invoices, adjustments, billing groups, reporting). Proven results improving DSO, AR aging, and billing cycle time. Advanced Excel (pivot tables, lookups), strong data hygiene mindset, and comfort with payment tech. Excellent communication and stakeholder management skills; able to navigate partner‑level conversations with clarity and diplomacy, and client AP stakeholders. What Will Give You an Edge (Additional Skills) Exposure to pricing models in CPA firms (hourly, fixed‑fee, value pricing) and their impact on realization/gross margin. Experience with client procurement/e‑billing portals (POs, vendor onboarding) and dispute resolution workflows. Bachelor's degree in accounting, Finance, or related field. Familiarity with Axcess training resources (e.g., CCH Axcess Practice-Biller curriculum) and release enhancements. Success Measures Billing Timeliness: % of engagements billed on schedule; cycle time from prebill to posting. Cash Flow: DSO and AR aging (e.g., % > 90 days) trending down. Profitability Hygiene: Reduced write‑offs; stronger realization/margin by client/partner/service line; clearer pricing alignment. Data Integrity & Adoption: On‑time time‑entry compliance; minimized exceptions; adoption of standardized invoice templates and billing groups in Axcess. The annual base salary range for this role is $65,000-$85,000. This range includes the anticipated low and high end of TSA's salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level. At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Job Title: Accounts Receivable Analyst Department: Finance Reports to: Controller Worker category: Full-time We are seeking an experienced and proactive Accounts Receivable Analyst to oversee and improve our AR collections process across a dynamic client base of law firms and corporate legal departments. This individual will manage the full accounts receivable lifecycle-including invoicing, collections, and reconciliation-while building strong relationships with clients and internal stakeholders. The ideal candidate is analytical, solutions-oriented, and comfortable communicating directly with clients to resolve payment delays and disputes. Key Responsibilities: Client Invoicing & Payment Application Prepare and send accurate client invoices and statements (paper and electronic) in a timely manner Set up new clients and maintain billing records in NetSuite Apply and post payments (check, ACH, EFT, credit card) in NetSuite Reconcile customer transactions, daily EFTs, and credit card deposits Collections & Client Relationship Management Monitor aging reports and proactively follow up on outstanding balances Make direct collection calls and email follow-ups to reduce DSO and bad debt Resolve client disputes related to sales tax, invoice errors, and service documentation Escalate high-risk accounts to Sales or executive leadership with recommended actions Maintain clear and professional communication with attorneys, finance teams, and client procurement departments Internal Collaboration & Reporting Partner with Sales, Legal Operations, and Client Services teams to understand client nuances and invoicing requirements Track and report on COD job payments and other non-standard payment terms Prepare monthly AR and DSO reports with insights on trends, risks, and opportunities Support month-end close activities, general ledger reconciliations, and prepaid allocations Review American Express and Verisma postage accounts for reconciliation Review and process employee expense reports as needed Qualifications Skills and Competencies: Confident and professional communicator, comfortable interacting with attorneys and law firm finance teams Results-driven and persistent in follow-up, with a focus on reducing aging receivables Ability to navigate complex client billing structures (split invoices, retainer balances, third-party billing) Strong Excel skills, including pivot tables, v-lookups, and reconciliation techniques Detail-oriented with the ability to manage multiple priorities and deadlines Education and Experience: Bachelor's degree in Accounting, Finance, or Business required 3+ years of accounts receivable, collections, or client billing experience in a B2B services environment Experience with legal services, eDiscovery, or professional services clients preferred Experience with NetSuite or other ERP systems strongly preferred Work Environment and Physical Requirements: This is a remote-eligible role with the expectation of core working hours aligned to Eastern Time There may be occasional requirements to work onsite at Avalon's offices in Rochester, NY; Cleveland, OH; or New York City, depending on business needs. Prolonged periods sitting at a desk and working on a computer Frequent communication via phone, email, and virtual meetings

Job Description Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking full-time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN THE FIRST FOUR MONTHS!!!! Multiple shifts are available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. • Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements Excellent verbal communication skills' Multitasking and time management skills to work through the account queue and inbound call volume. Previous customer service work preferred. Benefits Rate: $18.00 to $20.00 plus monthly bonus Competitive Base Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses Medical, Dental , and vision; 401K plan with company match Long and Short Terrm Disability Insurnace Company paid Life Insurance

Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist for immediate full-time employment. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately. This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint. Overall Responsibilities: Review and edit all client invoices for appropriate documentation and approval according to client guidelines Perform specific billing and e-billing tasks and projects Issue and post bills Communicate with attorneys and legal team members on matters related to billing and e-billing Add new matters and timekeepers to e-billing sites Submit budgets to e-billing sites Communicate any updates re: billing contacts/rates/etc. to Accounting Gathering information for new e-billing site setup Qualifications : Minimum 2-3 years of legal billing experience Proficiency in Aderant, BillBlast preferred Familiarity with accounting software and understanding of basic functions Knowledge of and/or the ability to learn and function within client billing platforms Excellent computer skills, including Microsoft Word, Excel, Outlook Strong data entry and record keeping skills Excellent interpersonal, communication and client service skills Attention to detail and problem-solving skills Excellent time management skills and ability to prioritize and multitask Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm. We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth. Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off. For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.

Advanced Billing Specialist BH Job ID: 3468 SF Job Req ID: 16262 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Advanced Billing Specialist Location : Buffalo, New York or Quincy, IL About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Ingersoll Rand is seeking an experienced Advanced Billing Specialist to manage the customer experience across the Americas within our Industrial Technologies division. This role is pivotal in supporting operational transactions, milestone billing, and fostering strategic initiatives such as pricing, customer satisfaction, and service levels. The ideal candidate is customer-focused, self-motivated, and possesses a strong understanding of order management, supply chain operations, and financial processes. Responsibilities * Act as primary liaison between North American channel partners, manufacturing, and internal teams to ensure timely delivery and order accuracy. * Manage customer expectations by communicating delivery timelines and resolving issues proactively. * Develop and maintain effective relationships with key accounts and distribution partners. * Oversee sales order bookings, backlog management, and P.O. errors. * Manage milestone billing, invoice submissions, and order processing through various channels including Oracle/CRM systems. * Support change order requests and ensure accurate invoicing and dispute resolution. * Coordinate cancellation requests to avoid inventory discrepancies. * Drive order processing consistency and improve first pass yield for order details. * Support internal and external audits, record retention, and reconciliation activities. * Lead cross-functional projects and process improvements using IR Lean tools. Qualifications: * Associates degree required * 2+ years higher education Preferences: * Proficient in MS Office applications and ERP systems, especially Excel. * Strong understanding of order management, invoicing, and supply chain processes. * Excellent communication skills, both written and verbal. * Demonstrated ability to build strategic relationships and lead cross-functional initiatives. * Customer-focused with problem-solving skills and a proactive approach to continuous improvement. * Bachelor's Degree in Business, Finance, Marketing, or Supply Chain preferred. Work Arrangement and Travel Requirements: * Onsite position in Buffalo, NY or Quincy, IL Pay Range: The pay range for this role is $45,000-$55,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, specializes in mission-critical flow creation and industrial solutions across more than 40 respected brands. Our innovative products excel in complex, harsh environments, helping our customers develop lifelong relationships through expertise, productivity, and efficiency. For more information, visit *************

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FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. The Billing Specialist assists with the various activities of the pharmacy operations not requiring the professional judgment of the pharmacist. The Billing Specialist is primarily responsible for completing the billing of both pharmacy and medical claims and adjudicating rejections. Signing Bonus: This position will be granted a $1000 bonus to be paid upon completion of 6 months of service with the company Qualifications High school diploma or GED required. National Pharmacy Technician Certification (CPhT) preferred. One (1) year of experience working in a high-volume pharmacy, or equivalent setting, required, or six (6) months as a temporary associate in the Reliance Rx Operations & Compliance department. Experience working with online claims processing system preferred. Effective oral and written communication skills and an aptitude for working with other health care professionals. Ability to lift a minimum of 5 lbs. Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive. Essential Accountabilities Responsible for billing all claims (pharmacy and medical) and managing rejections to ensure appropriate follow up and delivery promise times are met. Act as a liaison between patients and insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff. Work with payors to resolve any billing issues. Ensure Reliance Rx is following CMS guidelines per Medicare and Medicaid guidance Confirmation of billing accuracy and payor billing/shipping requirements. Process and set up deliveries to medical offices. Medical claims billing for both supplies and medications. Confirm financial aspects of the claims prior to them leaving the facility. Portal management including refill reminders, processing orders from the portal, and completing patient registrations. Financial assistance coordination with patients for foundation care, copay assistance, or free medication programs where applicable. Assist the Patient Care Specialists in workflow and with incoming and outgoing calls in accordance with business needs, to include but not limited to: maintaining patient records; filing and documentation duties. set up and data entry. financial arrangements and collecting co-payments. prior authorization assistance with offices. coordination of benefits. promote information sharing and continuous process improvement. Function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $20.50 - $21.50 hourly Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future. As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.

Job Title: Medical Billing Specialist Reports to: Billing Manager Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $17-$22 an hour. Summary: In this role you will be responsible for identifying, fixing and resubmitting denied claims, following up with insurance carriers regarding claims that have not been responded to, reviewing insurance carriers websites to gather patient deductible information and answering incoming patient phone calls. Based at: GLMI Billing Office - with remote capability Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience Greet with eye contact and share a smile. Create a tone of friendliness and warmth in conversations with patients, peers, and associates. Respectfully interact with patients, peers, and associates at their pace and level. Take time to listen to and understand others. Demonstrate patience and compassion when interacting with patients, peers, and associates. Act on opportunities to go above and beyond. Own it, Do it Do what you say you will do. Anticipate and prevent potential problems. Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.). Follow up on inquiries promptly and accurately. Take personal responsibility for your work area and the quality of your work. Communicate clearly, respectfully, and in a timely manner. Perform as One Team Speak positively about Great Lakes, team members, and patients. Demonstrate respect and attentiveness to team members when communicating. Recognize and share successes of the Great Lakes Way in action. Proactively offer to help others. Be flexible and embrace changes with a positive attitude. Contribute to a fun, energetic, and positive work environment. Practice blameless problem solving, assuming the positive intentions of others. Strive for Excellence Share information, knowledge, and expertise. Be relentless about acting on opportunities to learn and improve. Ask for, accept, and use feedback. Look for and act on opportunities for continuous improvement. Duties and Responsibilities include the following: Identify and re-work denied claims Follow up with insurance carriers on unpaid accounts Process real-time Medicaid claims through Epaces Review insurance carriers websites to identify patient out of pocket expenses Make outgoing calls to patients to advise of out of pocket expenses prior to visit Ability to use and understand insurance carriers websites Ability to review and understand insurance EOB Answer incoming patient phone calls and process payments Ability to prioritize workload Ability to focus and successfully meet monthly goals set by management Ability to adhere to Policy and Procedures set companywide and interdepartmentally Other duties as assigned by management Necessary Skills: Knowledge of Excel Ability to operate a computer and basic office equipment Skill in answering a telephone in a pleasant and helpful manner Ability to read, understand and follow oral and written instructions Ability to establish and maintain effective working relationships with patients and employees Must be well organized and detail oriented. Must be able to multi-task Physical and Mental Requirements: May be asked to lift up to 25 pounds Standing, walking, sitting, keyboard use for long periods of time Ability to listen and communicate with patients face to face or over the phone Will be required to read, write, work in a fast-paced office setting Ability to make decisions and think quickly Must have mental and physical capabilities to perform all tasks listed above Qualifications: High school diploma or GED.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary COME JOIN OUR MONEY MAKING TEAM!!ATTENDANCE BONUS!! CONTESTS!! We are looking for Collection Representatives that are self-motivated and ambitious individuals in the Buffalo/Kenmore area. We are seeking hard working motivated candidates that are serious about a lucrative career in Collections. This field is a customer service based business, so personality is key. Every employee hits or exceeds their goal every month. PAY: Collectors - $16.50-$19.00 per hour (payroll is weekly) *starting pay and based off experience HOURS: M-FRI 9am-5pm BONUS: ample opportunities to hit AND exceed monthly goals; details discussed upon hire INCENTIVES: $150.00 monthly attendance incentive (detailed upon hire) CONTESTS: monthly contests and raffles Responsibilities: COLLECTOR POSITION: Collect delinquent accounts Contact assigned customers. Maintain excellent customer service Research and resolve debts taken by customers Resolve discrepancies Apply customer payments Experience is REQUIRED for the Collector position. Reliable transportation A MUST. Knowledge of Collections Max and IDI a plus. Contact Nicole at ************ Lakefront Mediation LLC Elmwood Avenue Buffalo, NY 14217

Job Description The Accounts Receivable Billing and Cash Coordinator is responsible for Cash Receipt Applications and Private Insurance Billing functions. Major Responsibilities/Activities: Apply daily cash receipts. Prepare Private Pay billings / statements. Apply client copayments in AR system. Prepare and maintain weekly spreadsheets for government vouchers and payment logs. Complete and pursue all Payment Logs for government contracts. Interact with clients regarding account information, including but not limited to taking client payment information over the phone. Provide billing support to AR Billing Reimbursement Coordinator II, when necessary, to include assistance with aging and collections. Coordinate department preparation of A/R work papers and/or schedules as needed for financial statement and/or compliance audits. Maintain organized filing system for billings and cash receipts. Ensure client confidentiality and compliance with HIPAA regulations Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions. Participates and contributes to program Quality Improvement process. Utilize Agency phone and email systems following standard customer services protocol. This includes: answering the telephone in a timely and professional manner, directing calls appropriately and returning phone and email requests promptly. Demonstrate excellent phone etiquette and customer service skills. Also demonstrate knowledge of agency programs and services. Maintain positive working relationships with program staff and others within the agency. Demonstrate strong interpersonal skills during interactions with internal and external customers. Complies with all agency policies and procedures. Other Duties as Assigned Minimum Requirements: Associates Degrees in Accounting or relevant experience. Minimum 2 Years billing and cash experience, behavioral healthcare setting a plus. Proficient in Microsoft Excel. Knowledge of the Accounting Principles. Strong Customer Service skills. Essential Physical Requirements: Must be able to remain stationary (at the work station) for the majority (95%) of his/her work shift. Constantly operate a phone system, computer and other office machinery, such as a fax machine, copy machine, calculator, postage machine, etc. Frequently communicate accurate information with coworkers, clients and children who will use the Agency's services. Must be able to access multi-level buildings. Competitive Pay Range of $45,000- $55,000 annually based on experience CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Retirement Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Collect payments Maintain accurate documentation of account status and collection efforts The willingness and ability to provide seconds if needed Qualifications Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with computer databases Ability to work well under pressure Excellent communication and negotiation skills

This position involves providing relief coverage across Northern Perth clinics, including Alkimos, Butler, Clarkson, Yanchep, Banksia Grove, Girrawheen and Madeley. Why You Will Be Excited About This Role At Western Diagnostic Pathology, a Healius business, we all have one thing in common, we are passionate about making a difference to the health of Australians. As a Pathology Collector, you will be at the forefront of this. You will be the friendly face behind the first hello, the warm welcome that will create a lasting impression, and the caring assurance to let our customers know that they are in good hands. You will be able to do what you do best - provide quality patient care - with the support and resources provided, whilst also building strong connections and being integral to the local communities you work in. You will be a part of something pretty special as you join our network of passionate pathology collectors and our mission to be the best pathology provider in Australia. About Us Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions. Why You Will Like Working Here There are some exciting things happening at Healius, as we transform the way we work. As a Pathology Collector Reliever, we offer a range of different roles to work around you - full time, part time and casual, available across our local clinics. You will be supported and given the resources to thrive in your job, this means regular check ins from your manager and ongoing support. You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our collectors have worked with us for 5+, 10+ and even 20+ years!). Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas, including ongoing education and support to attain this. What You Will Be Doing As a Pathology Collector Reliever, you will be a core member of the team as you step into shifts to cover any scheduled or unplanned absences at different Collection Clinics and in Hospital environments. You will be collecting blood & coordinating specimen samples from patients, using your empathy and drive to deliver great customer service and quality healthcare. No day will be the same as you will be travelling to different ACCs and Hospitals within a specific geographical area. Your key responsibilities will include: * Collecting samples (blood and non-blood) with care and attention * Filling available shifts across a geographical area * Keeping meticulous records for every patient and sample * Delivering documentation within strict turnaround times * Preparing and packaging specimens for transport and testing * Liaising with a range of different people including customers, clinic staff and couriers What Type of Person Will Be Successful We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful. To be successful in this role, you will be an experienced Pathology Collector, or will have gained a Cert III and looking to embark on your Pathology Collection career! You could also be a Registered Nurse looking to swap the weekend & overnight work for regular daytime shifts. These are the type of attributes & skills you would possess: * A demonstrated experience and knowledge in Phlebotomy/ Certificate III in Pathology Collection or a healthcare background * Excellent customer service and communication skills, with a high level of empathy * You are organised, with strong time management and attention to detail * You are able to work autonomously, sometimes working independently in a solo clinic * You hold a valid Driver's license and have flexibility to travel to multiple clinics * You hold a working with Children's Check or be willing to obtain one * You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work * As a Collector Reliever, you will be willing to travel to varying clinics & hospitals depending on the need Vaccination Requirements * Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role Other vaccinations based on location may be required / setting . Benefits and Wellbeing As part of working for Healius, you will have access to a range of benefits including: * Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays). * Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate. * Corporate health insurance discounts, banking benefits and novated leasing salary packaging. * Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform. * Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members. Our Commitment to Diversity and Inclusion Western Diagnostic Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity. Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply. How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details please email *******************.au. See more of our jobs at ********************** and follow us on LinkedIn. Healius is committed to responding to every applicant.

Job Description Job Title: Accounts Receivable Analyst Department: Finance Reports to: Controller Worker category: Full-time We are seeking an experienced and proactive Accounts Receivable Analyst to oversee and improve our AR collections process across a dynamic client base of law firms and corporate legal departments. This individual will manage the full accounts receivable lifecycle-including invoicing, collections, and reconciliation-while building strong relationships with clients and internal stakeholders. The ideal candidate is analytical, solutions-oriented, and comfortable communicating directly with clients to resolve payment delays and disputes. Key Responsibilities: Client Invoicing & Payment Application Prepare and send accurate client invoices and statements (paper and electronic) in a timely manner Set up new clients and maintain billing records in NetSuite Apply and post payments (check, ACH, EFT, credit card) in NetSuite Reconcile customer transactions, daily EFTs, and credit card deposits Collections & Client Relationship Management Monitor aging reports and proactively follow up on outstanding balances Make direct collection calls and email follow-ups to reduce DSO and bad debt Resolve client disputes related to sales tax, invoice errors, and service documentation Escalate high-risk accounts to Sales or executive leadership with recommended actions Maintain clear and professional communication with attorneys, finance teams, and client procurement departments Internal Collaboration & Reporting Partner with Sales, Legal Operations, and Client Services teams to understand client nuances and invoicing requirements Track and report on COD job payments and other non-standard payment terms Prepare monthly AR and DSO reports with insights on trends, risks, and opportunities Support month-end close activities, general ledger reconciliations, and prepaid allocations Review American Express and Verisma postage accounts for reconciliation Review and process employee expense reports as needed Qualifications Skills and Competencies: Confident and professional communicator, comfortable interacting with attorneys and law firm finance teams Results-driven and persistent in follow-up, with a focus on reducing aging receivables Ability to navigate complex client billing structures (split invoices, retainer balances, third-party billing) Strong Excel skills, including pivot tables, v-lookups, and reconciliation techniques Detail-oriented with the ability to manage multiple priorities and deadlines Education and Experience: Bachelor's degree in Accounting, Finance, or Business required 3+ years of accounts receivable, collections, or client billing experience in a B2B services environment Experience with legal services, eDiscovery, or professional services clients preferred Experience with NetSuite or other ERP systems strongly preferred Work Environment and Physical Requirements: This is a remote-eligible role with the expectation of core working hours aligned to Eastern Time There may be occasional requirements to work onsite at Avalon's offices in Rochester, NY; Cleveland, OH; or New York City, depending on business needs. Prolonged periods sitting at a desk and working on a computer Frequent communication via phone, email, and virtual meetings

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking full-time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN THE FIRST FOUR MONTHS!!!! Multiple shifts are available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. • Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements Excellent verbal communication skills' Multitasking and time management skills to work through the account queue and inbound call volume. Previous customer service work preferred. Benefits Rate: $18.00 to $20.00 plus monthly bonus Competitive Base Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses Medical, Dental , and vision; 401K plan with company match Long and Short Terrm Disability Insurnace Company paid Life Insurance

Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist for immediate full-time employment. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately. This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint. Overall Responsibilities: Review and edit all client invoices for appropriate documentation and approval according to client guidelines Perform specific billing and e-billing tasks and projects Issue and post bills Communicate with attorneys and legal team members on matters related to billing and e-billing Add new matters and timekeepers to e-billing sites Submit budgets to e-billing sites Communicate any updates re: billing contacts/rates/etc. to Accounting Gathering information for new e-billing site setup Qualifications: Minimum 2-3 years of legal billing experience Proficiency in Aderant, BillBlast preferred Familiarity with accounting software and understanding of basic functions Knowledge of and/or the ability to learn and function within client billing platforms Excellent computer skills, including Microsoft Word, Excel, Outlook Strong data entry and record keeping skills Excellent interpersonal, communication and client service skills Attention to detail and problem-solving skills Excellent time management skills and ability to prioritize and multitask Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm. We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth. Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off. For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.