Customer Service Account Representative
Collections representative job in Burnsville, MN
Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed.
About the Role
As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience.
Key Responsibilities
Promote Hercules products and services to new and existing customers through product and service knowledge.
Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed.
Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations.
Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships.
Prepare product quotes while adhering to internal processes and business policies.
Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements.
Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making.
Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly.
Communicate professionally with external B2B customers across diverse industries and regions.
Education, Skills, and Requirements
Associate degree or equivalent experience preferred (Bachelor's degree a plus).
1-2 years of customer service experience (internships or related roles count).
Proficiency in Microsoft Excel required.
Experience in a distribution or manufacturing environment is a plus, but not required.
Excellent written and oral communication skills.
Ability to learn quickly and thrive in a fast-paced environment.
Strong team player with a commitment to positive customer experiences
Growth Opportunity
This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities.
Why Join Hercules OEM?
Competitive salary and benefits package.
Collaborative, growth-oriented team environment.
Opportunity to make an impact in a dynamic industry.
Customer Service Representative
Collections representative job in Richfield, MN
Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN
Employment Type: Contract
Schedule: 9am - 7pm CST (varies)
Pay rate: $22-$24/hr
Responsibilities:
Serve as the primary point of contact for clients during the brokerage conversion
Respond to incoming customer inquiries with professionalism and clarity
Assist with account maintenance, online navigation, asset transfer questions, and documentation
Follow procedures accurately while managing high-volume inquiries
Provide a supportive, client-centered experience throughout each interaction
Requirements:
High school diploma or equivalent.
1+ year of relevant work experience, ideally in a contact center or customer-facing environment.
Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service.
Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally.
Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required).
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Patient Care Supervisor - Emergency Center
Collections representative job in Saint Louis Park, MN
Methodist Hospital is looking to hire a Patient Care Supervisor to join our Emergency Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Under the direction of the Nurse Manager, the Patient Care Supervisor has direct authority for daily operations of the unit/department. Responsibilities of this position include activities such as hiring, staff development, performance management and evaluation, disciplinary actions, and scheduling. The Patient Care Supervisor manages and evaluates aspects of patient care delivery, including staff resources, productivity, patient safety, and care quality. Will work variable shifts, as needed to complete responsibilities and meet the needs of the patient care unit. This position will assist in identification of goals and has shared responsibility with the Manager and Director for process improvements on the unit/department.
The Emergency Center is a 42-bed level III trauma center that serves all patient populations 24 hours a day, 7 days a week, 365 days a year. The Emergency Center includes a triage area used to determine the severity of a patient's medical condition; state-of-the-art diagnostic and therapeutic equipment; leading-edge medications and techniques to stop heart attacks and strokes before they cause permanent damage; radio communication systems linking Methodist Hospital's Emergency Center to helicopter and ambulance services across Minnesota. The top two presenting chief complaints are abdominal pain and chest pain. Services are provided by board certified Emergency Physicians and specially trained nursing staff and technicians.
Work Schedule: Varying Day/Evening shifts weekly
Required Qualifications:
Education, Experience or Equivalent Combination:
Baccalaureate degree in Nursing or AD in Nursing and Baccalaureate degree in related field required.
Two years of Emergency Department RN experience
Charge RN experience
Licensure/ Registration/ Certification:
Licensed as a registered nurse by the State of Minnesota.
Knowledge, Skills, and Abilities:
Familiarity with/awareness of equipment used in patient care may include but is not limited to syringes, IV poles, suction machines, BP equipment, stethoscope, feeding pumps, IV pumps, catheter tubes, heating/cooling devices, restraints, computers, wheelchairs, carts, scales, commodes, beds (regular and alternative), shower chairs, Hoyer lift, audiovisual equipment, oximeter's, call lights, Vocera, pagers, Pyxis medication dispensing systems, telemetry battery packs, cardiac monitors, and surgical equipment.
Computer, fax, printer, copy machine, telephone, and other office machines.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Quality Improvement experience (Unit Based Quality Team, committee experience, and/or specific quality improvement project participation) preferred
Knowledge, Skills, and Abilities:
Ability to manage multiple simultaneous tasks and prioritize appropriately.
Ability to establish and maintain effective working relationships with all levels of staff and other disciplines, patients, family members, physicians, public, and external agencies.
Ability to communicate clearly, both orally and in writing
Ability to lead multidisciplinary teams.
Skilled in problem solving techniques and is solution oriented.
Skilled in resolving conflict situations including interpersonal, intra/interdepartmental.
Ability to be collaborative with others.
Knowledge of current nursing practices and techniques. Utilizes nursing research to drive changes in nursing practice.
Knowledge of infection control practices and their relation to patient care outcomes.
Knowledge of specialized equipment.
Knowledge of the principles of electrical safety.
Knowledge of the principles of anatomy, physiology, disease process, pharmacology, and psychology
Skilled as a change agent
Ability to be flexible and tolerant of ambiguous situations.
Knowledgeable about customer service tools and principles.
Knowledge of health care systems and principles of continuum of care, utilization, and resource management issues.
Skilled in analyzing data and ability to use data to make data-based decisions.
Ability to perform basic word processing on a computer.
Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyPatient Care Supervisor (House Supervisor)
Collections representative job in Red Wing, MN
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
The Patient Care Supervisor (PCS):
+ is accountable for the coordination of patient care across the continuum of services.
+ supervises all nursing staff and daily clinical and administrative functions, including coordination of patient admissions, staffing management, and providing 24/7 medical center leadership and supervision in the absence of departmental and administrative leadership.
+ promotes professional and collaborative relationships among the nursing personnel, medical staff, administrative staff, and patients and families.
**Qualifications**
Graduate of an associate's or baccalaureate nursing program.
Associate's degree graduates must provide documented evidence of program completion of their baccalaureate degree in nursing within 5 years from the last day of the month of their RN start date.
Three years of clinical experience as an RN in an acute care setting is required.
Must be highly professional with excellent leadership, organizational, clinical and interpersonal skills.
**Additional Qualifications:**
Preferred Experience:
+ 5 years acute care RN
+ Advanced clinical nursing skills
+ Leadership/supervision/charge RN
+ Staffing management
+ Census/bed management
+ Labor/Bargaining unit
**License or Certification:**
Upon hire:
+ Current/Active Minnesota RN license
+ Current Basic Life Support (BLS)
Within 6 months of hire:
+ Advanced Cardiac Life Support (ACLS)
+ Neonatal Resuscitation Protocal (NRP)
+ Pediatric Advanced Life Support (PALS)
+ Trauma Nursing Core Curriculum (TNCC)
**Exemption Status**
Nonexempt
**Compensation Detail**
$48.06 - $72.17 / hour
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
60
**Schedule Details**
12-Hour Day/Night Shifts; Holiday Rotation
**Weekend Schedule**
Every 3rd Weekend
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Elizabeth Brownewell
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Senior Billing Analyst
Collections representative job in Minneapolis, MN
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We're looking for an inquisitive and results driven professional to join our team as a Senior Business Analyst. In this role, you will be contributing to the billing organization by effectively supporting the Armada team, ensuring that the billing process is efficient and accurate. The role requires attention to detail and managing deadlines on a scheduled cadence.
What You'll Do
Assists BPS (Billing & Payment Services) staff when needed to ensure accurate outcomes
Work cross-functionally with IT and Operations to develop new products and solutions, or resolution to system created variances
Execute, review, and analyze outputs from multiple billing validation models
Support and deliver on SOC-1 compliance requirements for related processes
Provide analysis and reporting support during Monthly billing process and Month-End Reporting
Retrieve and analyze data using Excel and other data management/BI systems
Responsible for daily audit reporting, reconciling daily reports
Consult and resolve any issues relating to client process, billing, and corrections with the Billing team and clients if required
Work with Billing team to ensure projects are identified and scope potential process or technology improvement opportunities
Basic Qualifications
Bachelor's degree or equivalent business experience
5 years of finance and data analysis
Advanced Microsoft Excel knowledge and data skills, including look ups, Pivot Tables, DBeaver, Power Query, and SQL (preferred experience and aptitude with Alteryx, but willing to train)
Strong organizational skills (ability to prioritize and close, project management capabilities)
Identify and ask probing questions, gather data, identify options/solutions to a problem or issue
General business knowledge and skills; sound financial knowledge
Demonstrate proper judgement regarding decision making, self-reliance and problem resolution
Able to balance multiple deadlines and competing priorities
Ability to implement and adapt to change effectively
Strong customer service and relationship skills
Preferred Qualifications
Education: College/University degree preferred
Experience in the leasing industry, billing, financial operations, or customer facing finance roles desired
Location: Hopkins, MN
The base salary range for this position is $75,500 to $103,800 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What's in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to
*********************************
or call **************.
Know Your Rights: Workplace discrimination is illegal
Auto-ApplyLead Loan Servicing Representative
Collections representative job in Saint Louis Park, MN
**About this role:** Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards, Merchant Services, and Personal Loans (CMSPL) group, part of our Consumer Lending. **In this role, you will:** + Provide application support, documentation, and service to assist with the origination of a high credit limit card products in CMSPL.
+ Provide responsive and empathetic support to high value customers/affluent customers, ensuring a positive experience throughout the application process.
+ Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area.
+ Perform complex loan origination related servicing activities that require planning, evaluation, and interpretation.
+ Provide subject matter expertise to functional area on wide range of loan servicing activities
+ Interact and communicate with internal partners (ie WIM, product, branch network, etc), and all levels of management, staff, and cross-business units.
+ Provide training to less experienced individuals as team expands.
**Required Qualifications:**
+ 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Experience working with High Value customers and core understanding of relationship management
+ Proven results of best-in-class customer experience
+ Extensive knowledge and experience with Credit Card products
+ Excellent communication and interpersonal skills
+ Experience handling complex or time sensitive inquiries, resolving issues, and processing requests related to loan servicing with accuracy and professionalism.
+ Proven ability to communicate clearly with clients, internal teams, and third-party vendors to ensure transparency and resolution.
+ Ability to partner and collaborate with underwriting, compliance, and risk teams to ensure seamless servicing and issue escalation.
+ Adhere to internal policies and external regulations, identifying and reporting potential risks.
+ Working knowledge of loan products, terms, and servicing systems to support client needs.
+ Ability to adjust to changing priorities, regulatory updates, and client needs with flexibility and resilience.
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$25.48 - $41.83
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
10 Dec 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-508394
Billing Coordinator/Administrative
Collections representative job in Albertville, MN
**Our client, a professional services organization, is seeking a Billing Coordinator to join their team. As a Billing Coordinator, you will be part of the Finance Department supporting contract billing operations. The ideal candidate will have attention to detail, strong organizational skills, and effective communication, which will align successfully in the organization.**
**Job Title:**
Billing Coordinator
**Location:**
_MN, Albertville_
**Pay Rate:**
$ 24.14 / Hourly
**What's the Job?**
+ Review and analyze contracts to identify billing specifics, amendments, and escalation provisions.
+ Enter contracts, amendments, and rate escalations into the billing system.
+ Produce monthly invoices for fixed and variable billing components.
+ Reconcile general ledger accounts associated with the billing process.
+ Coordinate with project teams to obtain data, approvals, and resolve billing-related inquiries.
**What's Needed?**
+ Experience performing professional accounting duties within billing processes.
+ Ability to understand accounting and budget processes, internal controls, and bookkeeping procedures.
+ Knowledge of automated accounting systems such as PeopleSoft, SAP, Coupa, and related platforms.
+ Strong attention to detail, organization, and ability to manage multiple tasks.
+ Typically 3-5 years of related experience or equivalent background demonstrating capability.
**What's in it for me?**
+ Medical insurance
+ Dental insurance
+ Disability insurance
+ Life insurance
+ Weekly Payment
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Consumer Loan Servicing Representative
Collections representative job in Saint Paul, MN
Role: Consumer Loan Servicing Representative performs a variety of support duties including assisting members and employees with questions regarding lending products and services by phone, messages, chats, and email. Weekly schedule includes Saturday rotation.
Job Type: Full Time, Hybrid eligible: must work in office 3 days per week including Monday & Friday; Hybrid schedule subject to change
Major Duties and Responsibilities
Answers incoming phone calls and chats about servicing current consumer loans
Assists members by taking payments over the phone through SWBC
Assists members with payment options, set up and changes
Completes requests for payment reversals/recasts
Initiates Payment Deferral Program requests
Collects and reviews proof of insurance for auto loans
Assists members with CPI placement and waivers
Provides pay-offs for members and third parties
Completes Letters of Guarantee requests for insurance companies
Gathers loan information and files Gap and CUNA claims
Assists members with questions on loan products, promotions, and offers
Completes Q2 digital banking messages
Performs other duties as assigned to support effective department operations
Other Duties
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Exhibit Blaze's Core Value's: Better Lives, Thoughtfully Compassionate, Minnesota's Best, and Give Back
Regular and predictable attendance
Perform other duties as requested
Requirements
Experience/Education/Certifications/Licenses
Minimum high School degree or equivalent
Minimum 1-year financial institution experience
Customer Service experience preferred
Demonstrated Knowledge
Strong verbal and written communication skills
Computer skills including Microsoft products
Knowledge of DNA core financial platforms desire
Ability to work in a fast-paced environment and manage multiple tasks
Communication Skills
Ability to proactively respond to members/employees to problem-solve based on guidelines; written communications are based on templates but can be modified.
Physical Requirements
Ability to sit and stand; answer calls; operate computer; interact with internal employees and members on the phone; travel to designated offices; lift up to 20 lbs.
Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.
The salary range for this position is: $21.31 - $25.00/hour. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.
Salary Description 21.31-25
Collections Specialist
Collections representative job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$24.40 - $33.55
Position Summary
The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Sr Collection Specialist is responsible for providing overall B2B collections training to the Collections Team as needed and identified by either the Collections Supervisor and/or Credit Manager. The role will also involve account reconciliation of outstanding items/payments and other duties as assigned.
Position Details
Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude.
Provides B2B collections training to Collections Team as needed.
Provides backup support to Collections team members as needed.
Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts.
Performs collection activities in accordance with corporate policies and procedures.
Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts.
Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc.
Submits invoicing through customer portals as required.
Participates in monthly review of account portfolio with Credit Manager.
Performs other duties as assigned.
Essential Functions
Strong time management skills with ability to consistently meet deadlines
Strong knowledge of B2B collection techniques, practices, and regulations
General knowledge of general B2B credit principles and regulations
Good communication and organizational skills
Displays professionalism, quality service and a “can do” attitude to both internal and external contacts
Ability to build and maintain effective work relationships across functional areas
Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts)
Qualifications
Minimum of 5 years previous and recent B2B collections experience is required.
High School Diploma or GED is required; 2-year college degree or higher is preferred.
Basic Excel experience is required; Intermediate Excel experience is preferred.
The ideal candidate will have experience with both Salesforce and Microsoft Dynamics AX
Education and Experience
The position requires a minimum of five years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing.
Knowledge, Skills, and Abilities:
Ability to act independently.
Ability to plan, organize and multi-task to complete assignments in an efficient manner.
Ability to communicate professionally, both oral and written.
Ability to pay attention to details and perform at a high level accuracy.
Ability to work independently and with a team.
Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.)
Why Join Bio-Techne:
We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Auto-ApplyLoan Service Representative
Collections representative job in Maple Grove, MN
TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our Loan Servicing team that is dedicated to building life-long relationships to help our members reach and manage their financial goals.
Loan Service Representatives are responsible for reviewing & processing consumer loan files to ensure compliance with TopLine Policies & Procedures as well as all state and federal regulations. They are also responsible for the post-closing servicing of both direct and indirect consumer loans. This position also provides support to branch personnel in regards to the processing and closing of consumer loans
A successful Loan Service Representative will be able to do:
Reviews all consumer loan files for compliance to help ensure quality.
Clearly document and follow up on any corrections to loan documents that need to be completed.
Ensure that lien perfections are completed in a timely manner.
Maintain complete and accurate files pertaining to consumer loans including, but not limited to, applications, documents, collateral tracking and filing, insurance records, recording of documents, and other documentation.
Conduct loan file maintenance for all loan products.
Complete paid in full report including releasing liens.
Provide assistance to branch personnel and/or members resolving any account related issues.
Performs other related duties and special projects as required or assigned.
Qualifications:
6 months to 1 year loan processing/closing experience is desired.
Previous clerical or customer service experience essential.
Excellent verbal and written communication skills.
Current knowledge of consumer loan regulations and policies relating to processing is essential.
Detail oriented with good organizational skills essential and ability to work independently.
Salary Range: $22.93 - 28.66 (hourly)
Benefits:
401(k) with Employer Match
Dental
Disability Insurance
Employee Perks
Flexible Spending Accounts
Life Insurance
Medical
Paid Holidays
Paid Time Off
Pet Insurance
Referral Program
Vision
Ready to take the next step with us, apply now at **********************************
At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.
Auto-ApplyCollection Agent
Collections representative job in Coon Rapids, MN
Skills Needed: * Remain calm and patient under pressure * Read, write, and speak the English language * Sit and type for extended periods of time * Negotiate account resolution * Communicate and listen effectively/efficiently * Deal with conflict * Be assertive without being aggressive
* Comply with State and Federal regulations
* Must have a High School Diploma or GED
* Must be able to pass a drug test and full background check
Requirements:
No Collection experience required
Must be able to commute to our corporate office in Coon Rapids, MN for onsite training
Flexible Scheduling: 8:00am-8:00pm
Monday-Thursday | 8:00am-5:00pm Friday
Paid holidays | No weekends | Full Benefits Package
Compensation Package Includes:
* Monthly incentives and performance contests
* Medical, Dental, Vision and Life Insurance
* Health Flexible Spending Account
* Earned Time Off (ETO) + Paid Holidays
* 401(k) Savings Plan with a generous company match
* Paid Training
* $2000 sign-on bonus
Collections Specialist
Collections representative job in Saint Paul, MN
his position will be responsible for Collection calls in a fast paced goal oriented collections department. This individual will accomplish the following: Provide customer service regarding collection issues Process customer payments via credit card or ACH
Review account adjustments
Resolve client discrepancies and short payments
Monitor and maintain assigned accounts
Additional Information
Pushkaraj Hachibatti | Mindlance, Inc. | Office-
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COLLECTOR
Collections representative job in Minneapolis, MN
Job DescriptionDescription:
***$1,000 Sign-on Bonus After Successfully Completing 90 Days***
***NO WEEKENDS***
***Veterans Strongly Encourage to Apply***
***$600 Monthly Bonus Guarantee while on Training Ramp Up Plan (approximately first 6-12 months)***
After Training Ramp Up
***Our Average Collectors earn between $1,200-$2,400 in monthly bonuses***
***Our High Performing Collectors earn between $3,000-$6,000 or more in monthly bonuses***
Summary:
Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full-time Collector to join our team in Plymouth, MN. This position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly. Looking for individuals driven to meet and exceed goals to maximize their bonus potential.
Essential Functions and Duties:
Communicating with Consumers via phone
Basic skiptracing
Negotiating repayment of debts according to firm/client standards
Maintaining a professional demeanor and supporting a positive Consumer Experience in all interactions
Accurately enter data into database & tracking system
Review consumer files, keeping confidentiality at the highest level
Benefits & Perks Include:
Medical, Dental, & Vision Insurance
HSA & FSA Accounts
401K, with 4% company contribution (after 1 year of service)
Paid time off (17 days per year)
Paid holidays off (7 days per year + a floating holiday)
Company Paid Life Insurance
Employee Assistance Program
Building amenities include: Free parking, onsite restaurant, & onsite free gym
Hybrid Remote Schedule Potential (up to 2 days per week) after successfully completing 90 Days of Employment & Meeting Eligibility Criteria
Collections Bonus:
Collectors are eligible for a monthly bonus based off their performance metrics. Collectors must work a full calendar month following the two (2) weeks in training to be eligible. Bonuses are paid on the second pay period of the following month.
Requirements:
Required Education & Experience:
High School Diploma/GED
1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience preferred, but not required
Competencies:
Excellent communication and people skills
Organized, self-motivated, and goal-oriented
Ability to manage stressful situations while maintaining composure
Ability to be confident and engaging as well as polite and compassionate
Attention to detail and ability to reason and think quickly when negotiating
Working knowledge of MS Office
Bilingual (English/Spanish) is a plus, but not required
Work Environment and Physical Demands:
This role operates in a professional office setting, routinely working with standard office equipment. Generally, due to the nature of this office position, the person in this role would be required to talk and hear, sit or stand for long period of time, and use their hands and fingers, to handle and feel. Occasionally required to walk, reach with arms and hand, climb or balance, and to stoop, kneel, or crouch. Regularly required to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and to meet job requirements.
All applicants must pass a criminal background and drug screening before commencing employment with Messerli & Kramer, P.A.
Wage Disclaimer: The starting wage for this position is $19.00/hour. The wage range for this position is $19.00/hour to $24.00/hour + monthly bonuses.
About Us:
Messerli Kramer is a leading law firm in the Twin Cities founded in 1965 with locations in Minneapolis, St. Paul and Plymouth, Minnesota. We have a well-earned reputation within the business community of providing sound, reasoned and comprehensive legal advice. Our professionals take the time to listen and understand their legal issues within the larger framework of their business as a whole. Known for our dedication and responsiveness, our attorneys and staff are focused on finding pragmatic solutions and producing remarkable results for our clients.
Messerli Kramer serves individuals and businesses through three unique, yet complementary, divisions. We represent a variety of clients-from large corporations, banks and closely-held businesses-to individuals seeking divorce and family law or estate planning services. Our clients trust us to help them navigate the myriad of legal issues that confront them in their business and personal lives.
Collections Specialist I - Phlebotomist
Collections representative job in Saint Paul, MN
Responsibilities This position involves donor screening, customer service, and whole blood collection. All protocols are clearly documented and taught using inclusive and recurring training sessions. A phlebotomist in this position might work at a fixed donor center location or at various community sites via mobile blood drives and will work with a variety of donors each shift.
Schedule: Variable schedule. Monday - Friday with rotating weekends. Hours between 6am - 8:30pm.
Location: To support area blood drives and donor centers around the Twin Cities (training at the St. Paul center).
Job Responsibilities:
Assess and document vitals of presenting donors to determine eligibility. Perform blood collection (phlebotomy) in accordance with applicable policies and safety procedures. Provide excellent customer service and pre/post donation care as needed. Assist with the setup of community blood drives including the safe loading/unloading of mobile units. Perform cleaning tasks, including equipment cleaning. Ensure accuracy, acceptability, and completeness of documentation to prevent loss of units. Attend and participate in staff meetings and trainings.
The hourly rate for this position is $19.53 - $21.03/hr. (including applicable shift differentials)
IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.
Qualifications
* High school diploma or equivalent
* Valid driver's license required
* Local travel. Must have reliable transportation to and from work assignments
* Ability to stand for long periods and lift and/or move up to 40 pounds
* Willingness to work a variety of shifts
* Preferred: Specialized training beyond high school such as phlebotomy, nursing assistant, medial assistant, EMT or one year of college coursework
Overview
Founded in 1948, Memorial Blood Centers (MBC), operated by New York Blood Center Enterprises, is one of the largest community-based, nonprofit blood collection and distribution organizations in the United States. MBC operates 10 donor centers in Minnesota and western Wisconsin and provides blood products, accredited reference lab services, infectious disease testing, and IVF/Reproductive Medicine services to 41 area hospitals. To learn more, visit mbc.org/about-us.
Auto-ApplyLegal Collections Agents
Collections representative job in Minnetonka, MN
(Outbound Agent) **
Central Portfolio Control Minnetonka, MN
OUR TOP 15 COLLECTORS ARE ON PACE TO MAKE OVER 100K THIS YEAR.
Central Portfolio Control offers career opportunities for highly-motivated individuals looking for an opportunity to be the best at what they do and get paid like you should.
Our unique business provides our employees with unlimited earning potential with flexible hours. We provide our team with the opportunity to build a high-paying career using our businesses infrastructure, technology and experienced leadership.
The Ideal candidate is
Goal-oriented,
Results-driven,
Detailed-oriented,
Punctual and dependable,
Ethical and a great communicator
IF THIS IS YOU, CALL TODAY!!
Come reap the benefits of what CPC has to offer:
Base salary, plus uncapped performance pay.
Medical, Dental, Vision, HSA, FSA and matched 401k.
Flexible Scheduling, Paid Time Off (PTO) and Paid Holidays.
Stability with an industry leader! Many Opportunities for Advancement
Bilingual Representatives welcomed and needed!
Due to the nature of the business you must be able to pass a criminal background check.
Patient Care Supervisor (House Supervisor)
Collections representative job in Red Wing, MN
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
The Patient Care Supervisor (PCS):
* is accountable for the coordination of patient care across the continuum of services.
* supervises all nursing staff and daily clinical and administrative functions, including coordination of patient admissions, staffing management, and providing 24/7 medical center leadership and supervision in the absence of departmental and administrative leadership.
* promotes professional and collaborative relationships among the nursing personnel, medical staff, administrative staff, and patients and families.
Qualifications
Graduate of an associate's or baccalaureate nursing program.
Associate's degree graduates must provide documented evidence of program completion of their baccalaureate degree in nursing within 5 years from the last day of the month of their RN start date.
Three years of clinical experience as an RN in an acute care setting is required.
Must be highly professional with excellent leadership, organizational, clinical and interpersonal skills.
Additional Qualifications:
Preferred Experience:
* 5 years acute care RN
* Advanced clinical nursing skills
* Leadership/supervision/charge RN
* Staffing management
* Census/bed management
* Labor/Bargaining unit
License or Certification:
Upon hire:
* Current/Active Minnesota RN license
* Current Basic Life Support (BLS)
Within 6 months of hire:
* Advanced Cardiac Life Support (ACLS)
* Neonatal Resuscitation Protocal (NRP)
* Pediatric Advanced Life Support (PALS)
* Trauma Nursing Core Curriculum (TNCC)
Exemption Status
Nonexempt
Compensation Detail
$48.06 - $72.17 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
60
Schedule Details
12-Hour Day/Night Shifts; Holiday Rotation
Weekend Schedule
Every 3rd Weekend
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Elizabeth Brownewell
Collection Agent
Collections representative job in Coon Rapids, MN
Skills Needed:
Remain calm and patient under pressure
Read, write, and speak the English language
Sit and type for extended periods of time
Negotiate account resolution
Communicate and listen effectively/efficiently
Deal with conflict
Be assertive without being aggressive
Comply with State and Federal regulations
Must have a High School Diploma or GED
Must be able to pass a drug test and full background check
Requirements:
No Collection experience required
Must be able to commute to our corporate office in Coon Rapids, MN for onsite training
Flexible Scheduling: 8:00am-8:00pm Monday-Thursday | 8:00am-5:00pm Friday
Paid holidays | No weekends | Full Benefits Package
Compensation Package Includes:
Monthly incentives and performance contests
Medical, Dental, Vision and Life Insurance
Health Flexible Spending Account
Earned Time Off (ETO) + Paid Holidays
401(k) Savings Plan with a generous company match
Paid Training
$2000 sign-on bonus
Auto-ApplyCollections Specialist
Collections representative job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
osition Summary
The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Collection Specialist is also responsible for new customer credit approval up to a maximum of $10,000, approval of pending orders being held due to credit hold or credit limit issues, account reconciliation of outstanding items/payments, and other duties as assigned.
Position Details
Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude.
Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts.
Performs collection activities in accordance with corporate policies and procedures.
Processes new customer credit applications and approves new accounts up to a maximum credit limit of $10,000.
Reviews current order holds for release or additional action(s) required by Customer and/or Company to promote order release.
Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts.
Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc.
Submits invoicing through customer portals as required.
Completes monthly reporting of past due accounts as identified by Credit Manager.
Participates in monthly review of account portfolio with Credit Manager.
Performs other duties as assigned.
Essential Functions
Strong time management skills with ability to consistently meet deadlines
Strong knowledge of B2B collection techniques, practices, and regulations
General knowledge of general B2B credit principles and regulations
Good communication and organizational skills
Displays professionalism, quality service and a “can do” attitude to both internal and external contacts
Ability to build and maintain effective work relationships across functional areas
Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts)
Qualifications
Minimum of 2 years previous and recent B2B collections experience is required.
High School Diploma or GED is required; 2-year college degree or higher is preferred.
Basic Excel experience is required; Intermediate Excel experience is preferred.
Education and Experience
The position requires a minimum of two years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing.
Knowledge, Skills, and Abilities:
Ability to act independently. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level accuracy. Ability to work independently and with a team. Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.)
Why Join Bio-Techne:
We offer competitive wages along with extensive benefits for employees and their families.
We invest in our employees' financial futures through retirement programs and an employee stock purchase plan.
We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Auto-ApplyExperienced Collections Agents
Collections representative job in Minnetonka, MN
(Outbound Agent) ** ***Vaccine not required***
Central Portfolio ControlMinnetonka, MN
OUR TOP 15 COLLECTORS ARE ON PACE TO MAKE OVER 100K THIS YEAR.
Central Portfolio Control offers career opportunities for highly-motivated individuals looking for an opportunity to be the best at what they do and get paid like you should.
Our unique business provides our employees with unlimited earning potential with flexible hours. We provide our team with the opportunity to build a high-paying career using our businesses infrastructure, technology and experienced leadership.
The Ideal candidate is
Goal-oriented,
Results-driven,
Detailed-oriented,
Punctual and dependable,
Ethical and a great communicator
IF THIS IS YOU, CALL TODAY!!
Come reap the benefits of what CPC has to offer:
Base salary, plus uncapped performance pay.
Medical, Dental, Vision, HSA, FSA and matched 401k.
Flexible Scheduling, Paid Time Off (PTO) and Paid Holidays.
Stability with an industry leader! Many Opportunities for Advancement
Bilingual Representatives welcomed and needed!
Due to the nature of the business you must be able to pass a criminal background check.
Experienced Collections Agents
Collections representative job in Minnetonka, MN
(Outbound Agent) ** Opportunities to work from home.
Central Portfolio Control Minnetonka, MN
OUR TOP 15 COLLECTORS ARE ON PACE TO MAKE OVER 100K THIS YEAR.
Central Portfolio Control offers career opportunities for highly-motivated individuals looking for an opportunity to be the best at what they do and get paid like you should.
Our unique business provides our employees with unlimited earning potential with flexible hours. We provide our team with the opportunity to build a high-paying career using our businesses infrastructure, technology and experienced leadership.
The Ideal candidate is
Goal-oriented,
Results-driven,
Detailed-oriented,
Punctual and dependable,
Ethical and a great communicator
IF THIS IS YOU, CALL TODAY!!
Come reap the benefits of what CPC has to offer:
Base salary, plus uncapped performance pay.
Medical, Dental, Vision, HSA, FSA and matched 401k.
Flexible Scheduling, Paid Time Off (PTO) and Paid Holidays.
Stability with an industry leader! Many Opportunities for Advancement
Bilingual Representatives welcomed and needed!
Due to the nature of the business you must be able to pass a criminal background check.