Collections representative jobs in Arkansas - 481 jobs

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are looking for a Digital Customer Representative (DCR) to support our global customers who have implemented the Instructure Learning Platform and provide them with an exceptional customer experience. DCRs will play a key role in supporting our customers across the globe by executing the digital transformation of the Instructure customer experience. The Digital Customer Representative will manage the Instructure digital customer experience for our dynamic, but smaller customers. DCRs will activate and monitor the Instructure digital customer journey playbook and identify opportunities and risks for customers in this segment. DCRs will be successful by automating the Instructure customer journey - especially some of the repetitive tasks that are a drain on CSM resources - identifying success and risk trends, and actioning playbooks that align to observed trends to increase retention, customer satisfaction and grow revenue. About the Role * Develop, manage and maintain the Instructure digital customer experience for all assigned customers * Perform day-to-day management and maintenance of digital tools and consistently promote and assist with the implementation of process improvement. * Identify opportunities for reducing repetitive and time-consuming tasks by streamlining using automation * Monitor the digital customer journey outcomes and identify opportunities and risks * Own communication in the customer success inbound queue, directing the customer to the appropriate resources and contacts to achieve their goals * Deploy data-driven automated implementation and adoption activities and track customer progress through implementation to ensure success * Develop and enable digital campaigns at scale and create and maintain response templates for frequently asked customer questions and communications * Ensure data integrity standards are maintained in Gainsight and Salesforce as it relates to customer engagement tracking and product utilization * Assist in the coordination of customer success led webinars & campaigns * Collaborate with Customer Service Manager and Product Marketing stakeholders on webinar content * Own inbound opportunity generation and qualification through mail campaigns, webinars and other means. * Review and analyze the customer base to identify and surface growth opportunities to the Sales Account Executive * Develop and execute action plans from feedback and survey data About You * College degree (Bachelor or equivalent) * Exceptional English communication skills, both written and verbal * Experience building one:many digital campaigns with efficient processes * Capacity to set correct expectations and manage issues to completion * Multitask and prioritise tasks in a changing environment * Strong team mentality, utilising internal and external resources strategically and tactically * Demonstrated ability to solve problems and seek solutions We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting hybrid opportunity for a Customer Development Representative based in Texarkana, AR. POSITION SUMMARY As a Customer Development Representative, you will serve in a highly visible role meeting with residential and commercial customers, builders, community leaders, developers, and other trade allies to coordinate and develop new growth opportunities for Summit Utilities. You will also plan and coordinate with local operations and contract services to ensure projects are completed in a timely manner. PRIMARY DUTIES AND RESPONSIBILITIES Develop a network of relationships with commercial and residential developers, builders, architects, engineers, trade allies, and city officials to build customer loyalty and influence customer energy choice. Initiate and respond to prospective customers and develop opportunities for new growth. Maintain contact with builders and developers regarding potential growth opportunities and survey territory for new construction activity to generate leads. Educate prospective customers on the advantages of choosing natural gas and promote the end-use of natural gas appliances. Gather and organize the necessary information to support the design and installation of infrastructure to serve new customers. Verify natural gas equipment types, sizes, and locations. Mark the location of proposed facilities for construction forces where appropriate. Assist with financial analysis by obtaining and organizing project details that are used to evaluate the cost and feasibility of new growth projects. Assist with the preparation of customer proposals such as contracts and invoices for contribution in aid of construction (CIAC). Monitor project workflow and serve as liaison between customers/contractors and the Summit Engineering and Construction teams to help ensure growth projects are prioritized in such a way that balances each customer's project schedule and energy needs. Engage in activities with various trade allies, business associations, and civic groups. Develop relationships with community and civic leaders so that Summit Utilities is regarded as a dependable and trustworthy energy partner in the communities we serve. Deliver Customer Development Slide presentations at monthly Safety meetings. Aid local employees participating in the EGO program with facilitating the submission of new service leads and opportunities for the Customer Development Reps. Maintain and enhance leads and opportunities within the C4C system. Generate G6 notifications within SAP for address creation and new service requests. Collaborate closely with sales support to ensure timely resolution of all customer issues. EDUCATION AND WORK EXPERIENCE Three (3) years of natural gas and/or equivalent utility experience. Bachelor's degree in business administration, Marketing, Engineering, or related field preferred. KNOWLEDGE, SKILLS, ABILITIES Dedication to providing exemplary customer service. Self-sufficient with necessary skills to organize and complete multiple tasks in an efficient and effective manner. Possess excellent written and verbal communication skills with a strong attention to detail. Willingness to communicate strategies and plans to develop understanding with peers and employees across district. Exhibit strong interpersonal skills to be able to comfortably initiate first contact with prospective customers and have the resilience to persevere in the pursuit of new growth opportunities. Possess the ability to influence others without direct position power to earn credibility and trust. Ability to produce high quality work under pressure, meet deadlines, and carry out sales goals. Readily readjust priorities to changing customer demands and project schedules. Ability to develop a strong understanding of the components and operation of a natural gas distribution system. Must exhibit the aptitude to become proficient in understanding the operation of natural gas appliances. Demonstrated success in consulting effectively with all levels of management, including executives. Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint). Proficiency in reading and interpreting maps, site plans, subdivision plats, surveys, rights-of-way, easements, and property records. Experience with a Customer Relationship Management (CRM) System and SAP. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Responsibilities Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Inspection of manufactured parts. Inspection of manufactured parts running. Reviewing all printed orders. Researching customer complaints. Reading drawings and blueprints. Assist Ad-Hoc teams. Conduct field trip to assist customer. Frequent and variable lifting, pulling, pushing, and carrying of up to 50 pounds Perform other duties deemed necessary by management. Qualifications 6 months to 1 year of related experience and/or training is ideal Basic math proficiency to read instructions, operate machinery properly, and record data Ability to read a tape measure Education High School Diploma or GED required

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting hybrid opportunity for a Customer Development Representative based in Texarkana, AR. POSITION SUMMARY As a Customer Development Representative, you will serve in a highly visible role meeting with residential and commercial customers, builders, community leaders, developers, and other trade allies to coordinate and develop new growth opportunities for Summit Utilities. You will also plan and coordinate with local operations and contract services to ensure projects are completed in a timely manner. PRIMARY DUTIES AND RESPONSIBILITIES Develop a network of relationships with commercial and residential developers, builders, architects, engineers, trade allies, and city officials to build customer loyalty and influence customer energy choice. Initiate and respond to prospective customers and develop opportunities for new growth. Maintain contact with builders and developers regarding potential growth opportunities and survey territory for new construction activity to generate leads. Educate prospective customers on the advantages of choosing natural gas and promote the end-use of natural gas appliances. Gather and organize the necessary information to support the design and installation of infrastructure to serve new customers. Verify natural gas equipment types, sizes, and locations. Mark the location of proposed facilities for construction forces where appropriate. Assist with financial analysis by obtaining and organizing project details that are used to evaluate the cost and feasibility of new growth projects. Assist with the preparation of customer proposals such as contracts and invoices for contribution in aid of construction (CIAC). Monitor project workflow and serve as liaison between customers/contractors and the Summit Engineering and Construction teams to help ensure growth projects are prioritized in such a way that balances each customer's project schedule and energy needs. Engage in activities with various trade allies, business associations, and civic groups. Develop relationships with community and civic leaders so that Summit Utilities is regarded as a dependable and trustworthy energy partner in the communities we serve. Deliver Customer Development Slide presentations at monthly Safety meetings. Aid local employees participating in the EGO program with facilitating the submission of new service leads and opportunities for the Customer Development Reps. Maintain and enhance leads and opportunities within the C4C system. Generate G6 notifications within SAP for address creation and new service requests. Collaborate closely with sales support to ensure timely resolution of all customer issues. EDUCATION AND WORK EXPERIENCE Three (3) years of natural gas and/or equivalent utility experience. Bachelor's degree in business administration, Marketing, Engineering, or related field preferred. KNOWLEDGE, SKILLS, ABILITIES Dedication to providing exemplary customer service. Self-sufficient with necessary skills to organize and complete multiple tasks in an efficient and effective manner. Possess excellent written and verbal communication skills with a strong attention to detail. Willingness to communicate strategies and plans to develop understanding with peers and employees across district. Exhibit strong interpersonal skills to be able to comfortably initiate first contact with prospective customers and have the resilience to persevere in the pursuit of new growth opportunities. Possess the ability to influence others without direct position power to earn credibility and trust. Ability to produce high quality work under pressure, meet deadlines, and carry out sales goals. Readily readjust priorities to changing customer demands and project schedules. Ability to develop a strong understanding of the components and operation of a natural gas distribution system. Must exhibit the aptitude to become proficient in understanding the operation of natural gas appliances. Demonstrated success in consulting effectively with all levels of management, including executives. Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint). Proficiency in reading and interpreting maps, site plans, subdivision plats, surveys, rights-of-way, easements, and property records. Experience with a Customer Relationship Management (CRM) System and SAP. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for "Find Jobs for Students." University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for "Find Student Jobs at UAF." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 02/06/2026 Type of Position: Library Services Workstudy Position: No Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied. For general application assistance or if you have questions about a job posting, please contact Human Resources at ************. Department: Special Collections Research Services Department's Website: *************************** Summary of Job Duties: Under the supervision of the Research Services Coordinator, the Special Collections Specialist is responsible for assisting with the daily operations of the Special Collections Division. Duties include but are not limited to assisting researchers in their use of Special Collections materials, both on-site and virtually, maintaining Reading Room security when staffing the research services desk, retrieving and shelving requested archival and print materials, and responding to researcher inquiries in-person and virtually. This position will also assist with fulfilling patron duplication requests by utilizing multiple in-house scanners. Additionally, this person will accession containers, rare books, and Arkansas Collection materials into the container management system, update location information in Archives Space and the ILS, and integrate new materials into the Vertical File. The Special Collections Specialist will assist in maintaining the on-site storage and compact shelving areas. This person may periodically assist the other Special Collections and library departments with additional projects as needed. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications: Minimum Qualifications: * High School Diploma Applicable equivalencies may be considered on the above qualifications. * Two years of experience in library services Preferred Qualifications: * Relevant archives, special collections, museum, or library work experience * Academic research experience * Experience using web-based content management or inventory control systems Knowledge, Skills, and Abilities: * Familiarity with computer keyboarding * Effective organizational, interpersonal, and oral and written communication skills * Ability to work in teams and independently without direct supervision * Ability to follow instructions and perform detailed work with a high degree of accuracy * Ability to use good judgment in carrying out assigned duties Additional Information: Salary Information: Minimum salary: $36,300, commensurate with education and experience Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Recruitment Contact Information: Casiday Long, Research Services Coordinator, *************** All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Special Instructions to Applicants: When completing your application, please upload the following: letter of application, résumé, and a list of three current references (names, addresses, emails, telephone numbers, and nature of relationships). Pre-employment Screening Requirements: Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All Application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity: N/A Frequent Physical Activity: N/A Occasional Physical Activity: N/A Benefits Eligible: Yes

Land Transport/Trucking Collections Representative Apply now Social Networks Menu * Share on Facebook * Share on X * Share on linked In * Share via email Download Career Level Graduates Employment Type, Work Type Full Time Publishing Date, ID-Nr. Aug 18, 2025, 405778 Job Overview The role will have account collection and reconciliation responsibility over various customer types spanning projects, oil & gas, transportation and logistics. This strategic position is based in a highly evolving Schenker branch and will interact with various different levels of management in order to resolve customer issues that would delay payment. What will you enjoy doing (duties/tasks) * Effective communication with customers to ensure timely collection of account balances. * Participate in customer meetings whether via telephone or face to face. Topics could range from collection activities to business reviews * Interfaces with Operations and Sales management on resolving customer billing disputes and assisting with help for credit related matters. * Analysis and audit of invoices to determine root cause issues and escalate if continual issues * Reporting customer and portfolio aging summaries to upper management identifying trends and areas of concern. * Escalate issues timely to management for delinquent accounts when situations deviate from established parameters. * Assist with implementation and setting up of new business from the finance perspective (EDI, credit, process flows, etc) * Accountable for accurately maintained customer files What you need to succeed (Qualifications, experience, skills, attributes) * Excellent interpersonal, task and time management skills required. * Bachelors Degree or equivalent required. * Generally prefer 6+ years of collection and/or customer service experience. * Expert Microsoft Excel proficiency a must. * SAP experience a plus. * Logistics industry experience is a plus. Why You'll Love DB Schenker * Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement. * Career Advancement. We're strong believers in continual training and development for our people. After all, your success is our success. * Your Safety is important to us, so we will provide protective gear. * Health Advocacy support for you and your family. * Employee discounts * 401(k) option * How to Get Started * You can begin by applying above or visit us at ************************************* Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The option for separate vision coverage for eye exams, frames, and contact lenses. Dental The option for separate dental coverage to cover preventative major and basic dental services. 401(k) The company offers a pre-tax 401(k) contribution plan with a company match. Direct Deposit We offer direct deposit to all employees. Holidays On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day. At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. DB Schenker provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Replies within 24 hours Benefits: 401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company OverviewOur multi-entity, nationwide, trades group is seeking a dedicated Accounts Receivable Specialist to join our Accounting Department. This role offers a unique opportunity to work closely with our Customer Finance Department, contributing significantly to our financial operations and customer satisfaction. Position Summary The Accounts Receivable Specialist will be responsible for the accurate and timely management of accounts receivable, including investigating invoices and customer chargebacks, managing liens, and coding financed projects within our CRM and ERP systems. This individual will play a crucial role in maintaining strong financial health and fostering effective communication between the Accounting and Customer Finance departments. Key Responsibilities Investigate and resolve accounts receivable invoices and customer chargebacks and finance provider in a timely and efficient manner. Manage the lien process, including filing, tracking, and releasing liens as required. Accurately code financed projects in both the Customer Relationship Management (CRM) system and the Enterprise Resource Planning (ERP) system. Collaborate closely with the Customer Finance Department to ensure seamless processing of financed projects and customer accounts. Reconcile accounts receivable ledgers to ensure accuracy and completeness. Communicate effectively with customers regarding outstanding invoices and payment issues. Assist with month-end and year-end closing processes related to accounts receivable. Identify and implement process improvements to enhance efficiency and accuracy in accounts receivable operations. Perform other accounting duties as assigned. Qualifications Proven experience in accounts receivable, preferably within a multi-entity organization. Strong understanding of accounting principles and practices. Experience with CRM and ERP systems. Demonstrated ability to investigate and resolve discrepancies. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite, especially Excel. Education An associate's or Bachelor's degree in Accounting, Finance, or a related field is preferred. BenefitsWe offer a competitive salary and benefits package, including health, dental, and vision insurance, a 401(k) plan, and paid time off. We are committed to fostering a supportive and collaborative work environment where our employees can thrive. How to Apply Interested candidates are invited to submit their resume and cover letter to Person at File by Date. Please include "Accounts Receivable Specialist Application" in the subject line. Compensation: $22.00 - $24.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join the Mister Sparky Team! Mister Sparky, what it means to be ELITE! At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best? Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.

Job DescriptionDescription:About Us: At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency. We're looking for a Medical Billing Specialist in the NW Arkansas area, who will play a key role in supporting accurate, timely and efficient billing operations that keep our clinics running smoothly and our clients well-served. Position Summary: The Medical Billing Specialist ensures that claims are processed accurately, payments are posted correctly, and payer issues are resolved promptly. This role requires excellent attention to detail, strong communication skills, and the ability to manage a high volume of billing tasks while maintaining accuracy and professionalism. What You'll Do: Process medical claims to insurance carriers, employers, and workers' compensation payers with accuracy and timeliness. Review patient and employer information for completeness, updating records as needed. Follow up on unpaid or denied claims, working with payers to resolve issues and secure payment. Post insurance and patient payments, adjustments, and account notes. Reconcile daily/weekly billing reports and assist with month-end statements. Communicate with clinics, providers, employers, and third-party administrators regarding billing inquiries. Identify trends in denials or errors and escalate concerns appropriately. Maintain strict confidentiality of patient and employer records in accordance with HIPAA. Support the Billing Supervisor and team with special projects, process improvements, and departmental needs. Clinic Schedule Our Springdale clinic operates Monday through Friday, 8:00 AM - 5:00 PM with no weekend or holiday hours. This position is full-time, 40 hours per week. Benefits & Perks Comprehensive health, dental, and vision insurance. Paid Time Off (PTO) and paid holidays. 401(k) retirement plan with company match. No weekend or evening shifts - maintain work/life balance. Opportunities for growth and advancement within the company. Supportive team culture and professional development resources. Requirements: Minimum Qualifications: Live in the NW Arkansas area or being willing to relocate to the area (this is not a remote role). High school diploma or equivalent. 1-2 years of medical billing experience (clinic, hospital or medical office). Strong understanding of insurance processes, EOBs, denials and claims follow-up. Accurate data-entry skills and strong attention to detail. Proficiency with billing systems, practice management software and Microsoft Office. Strong communication skills and professional demeanor. Ability to work independently and meet deadlines in a fast-paced environment. Preferred Qualifications: Experience in occupational health or workers' compensation billing. Familiarity with ICD-10, CPT coding and medical terminology. Experience with SYSTOC or other occupational health EMRs. Collections or accounts receivable experience. Bilingual (English/Spanish). Join Our Team If you're organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we'd love to hear from you. Apply today and become part of a team that truly values care - for our patients, our partners, and each other.

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description Dealership Billing Clerk We are seeking an experienced Dealership Billing Clerk to work in our Central Office. Job Duties - Responsibilities Daily Deal Tracker Comply Deal Paperwork Billing - Retail Deals Retail Customer Paperwork Cut Checks for Deals Sales Tax Trade Payoffs We Owe Referrals Essential Skills & Qualifications Attention to Detail: Crucial for accurate paperwork and financial records. Communication: Ability to communicate clearly with staff and management. Software Proficiency: Familiarity with dealership accounting software. Organization: Managing deadlines for DMV, payoffs, and deal funding. Experience: At least 2-5 years of dealership accounting and/or billing experience BENEFITS: Medical, Dental, Vision, Group Life and Supplemental Insurance About us: Chris Crain Enterprises and its partner entities, strive to be leaders in the car sales and service industry. We recruit enthusiastic team members who are passionate about making the car buying and car servicing experience a positive one each and every time. Customer experience is our top priority and we truly believe that is what creates lasting relationships with our customers so they will come back to us again and again for their car purchase and service needs. Our motto is “We Say Yes!”

Delivery/Collection Specialist Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family. Things you can look forward to here at Rent a Center $12.50 - $15.00 an hour Monthly profit-sharing bonus potential We want fast trackers with a Path to Promotion to Management Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.) Our coworkers also enjoy a total rewards package that pays for performance and includes: 5-day workweek with every Sunday off Paid sick, personal, vacation and holidays Employee purchase plan 401(k) Retirement Savings Plan A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability. As a Delivery/Collection Specialist, you would be responsible for: Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items. Safe operation and cleanliness/organization of the company vehicle Protecting product with blankets and straps Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments Collect customer payments and meet daily/weekly collection standards Building and staging inventory. Regular lifting of heavy items 25+ pounds Refurbishing merchandise Assist with store sales functions Other duties as needed in the store and assigned by store manager Qualifications Must be at least 18 years of age High school diploma or GED Friendly with great communication skills Excellent customer service skills Valid state driver's license and good driving record for a minimum of 1 year Must be able to lift and move (push/pull) heavy items and merchandise as needed Must pass a background check, drug screening, and motor vehicle records check

Posted On: June 25, 2025 Job Type: Full Time Pay Rate: $35,307.00 annually Department: Sanitation Shift: Day Education: High School or GED Background Investigation: Yes Drug Test Required: Yes The City of Conway is accepting applications for a Collector I position working in the Department of Sanitation. The Collector I plays a critical role in the operations of city wide sanitation services and is found throughout curbside collections, industrial collections and recycling operations. This position may include lifting and emptying heavy waste containers, cleaning and disinfecting vehicles, collection areas, and collection containers; roadside litter and debris collection; and multi-material sorting and processing within the material recovery facility. The collector ensures all working areas are clean and fully functioning and maintains safety and professionalism as priorities in all aspects of daily work. Requirements: * High school diploma or equivalent and/or 1-2 years prior relevant experience. Any equivalent combination of training, education and experience that provides the necessary knowledge, skills and abilities may be considered for the minimum qualifications. * Must be at least 18 years of age. * Must have and maintain a valid Arkansas Driver's License. * Must be able to regularly lift and/or move up to 50 pounds. * Must be willing to work in an adverse physical environment (inclement weather). * Ability to ensure that all contacts with the public and coworkers are courteous and professional. * Ability to work in a safe and efficient manner, wearing the required Personal Protective Equipment (PPE) at all times. APPLY ONLINE

Job DescriptionDescription: AAIT is seeking a full-time Billing Representative who is detail-oriented and experienced Billing Representative with a strong background in medical billing, coding, and insurance processes. The ideal candidate will be skilled in medical terminology, procedure coding, cost estimation, and insurance appeals. This role requires accuracy, excellent communication skills, and the ability to work with both patients and payers to ensure timely and correct reimbursement. ESSENTIAL FUNCTIONS 1) Accurately process and submit medical claims to insurance companies, government payers, and other third-party organizations. 2) Perform medical coding using ICD-10, CPT, and HCPCS standards for a variety of procedures and diagnoses. 3) Generate and communicate cost estimates for procedures based on insurance coverage and contract agreements. 4) Review and verify accuracy of billing data prior to claim submission. 5) Research and resolve billing discrepancies or claim denials. 6) Prepare and submit insurance appeals, ensuring compliance with payer guidelines. 7) Communicate with patients regarding billing questions, payment responsibilities, and insurance coverage. 8) Maintain up-to-date knowledge of medical terminology, payer requirements, and compliance regulations (HIPAA, CMS, etc.). 9) Collaborate with clinical staff and providers to ensure accurate coding and documentation. 10) Track accounts receivable and follow up on outstanding claims to maximize revenue. Requirements: CORE COMPETENCIES · Experience with Medicare/Medicaid billing and commercial insurance. · Knowledge of coding and appeals processes. · Ability to work independently and manage multiple tasks in a fast-paced environment. · Customer service experience in a healthcare setting. · Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma, associate's degree in healthcare administration, Billing & Coding, or related field preferred. plus 2 years of relevant experience within medical billing, coding, and insurance follow-up. Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification strongly preferred. Strong knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. Familiarity with Epic, Meditech and/or PrognoCis EMR systems. Experience creating cost estimates for medical procedures. Skilled in preparing and submitting appeals for denied claims. Proficiency with medical billing software and electronic health record (EHR) systems. Strong attention to detail, problem-solving, and organizational skills. Excellent written and verbal communication skills.

Specialist-Payment Posting FLSA Status Job Family: PT FINANCE Responsibilities include the daily posting of primary, secondary and private pay payments according to departmental productivity and quality guidelines. Also responsible for the balancing of daily items posted via the departmental batch summary sheet. Also responsible for the resolution of items within the departmental work queues with accurate system utilization and documentation. Performs other duties as assigned. Job Responsibilities Post electronic and manual payments to Epic on a daily basis. Resolves un-posted payment issues in a timely manner. Resolves items in payment posting WQ's according to departmental standards. Completes assigned goals. Specifications Experience Description Minimum Required: 1 years experience in healthcare cash posting or billing. Preferred/Desired:

Apartment complex SITE MANAGER The Site Manager is directly responsible for all property operations and conducting business in accordance with company policies and procedures, HUD, Tax Credit, USDA Rural Development, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other regulatory agency requirements necessary to ensure effective fiscal, physical and social soundness. The Site Manager will be able to communicate all challenges affecting the operation of the property to the Regional Manager in a timely manner. Specific Duties and Responsibilities Leasing Activities o respond to inquiries o show vacancies o comply with HUD, RD, and LIHTC regulations regarding income certifications and other documentation o maintain waiting lists and screen applicants following appropriate guidelines o conduct regular marketing/advertising outreach in the community (e.g. VA, MUTEH, mental health centers) according to guidelines o verify tenant income, assets, household characteristics, and circumstances that affect eligibility o prepare and process leases, security deposit agreements, unit inspections, and HUD, RD, and LIHTC forms for incoming residents o ascertain basic resident information that would help solve routine problems or determine a course of action in case of emergency o conduct pre-occupancy orientation for new tenants o complete move-in and move-out procedures o review/process evictions and notices to vacate o ensure that lease/tenant files are formatted and completed properly Rent Collections o collect and post security deposits and rent received in a timely manner o collect late rents and late rent charges o issue receipts for money collected o ensure bank deposits are made immediately and reported to corporate office o negotiate schedules for overdue rent with prior approval of Regional Manager o issue applicable notices (e.g. late payments, eviction notices, utility cut-offs) Administration o maintain positive customer service attitude o responsible for office opening on time according to posted office hours o enforce lease agreements and house rules o live on site and provide emergency on-call coverage (if applicable) o perform annual income re-certifications and issue rent increase notices o attends scheduled corporate management meetings (required) Property Maintenance o supervise maintenance staff and work performed o monitor and/or supervise contracted services and vendors o conduct move-in/move out inspections o perform a daily inspection of the overall curb appeal of the property and report any damage/problems related to maintenance, security, or safety o contact vendors/contractors to obtain bids/estimates (if applicable) o purchase supplies, equipment and/or services as needed for repairs o process and prioritize maintenance work orders, schedule preventive maintenance to be completed by on-site staff o arrange and conduct monthly inspections and repairs of all units, including vacant units o maintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controls o perform annual inspections of each unit for needed repairs o inspect common areas to ensure they are being utilized properly, clean, and secure o maintain a sanitary and pest-free living environment Record-Keeping/Reporting o maintain accurate accounting records including tenant ledgers, petty cash, and security deposits o ensure quarterly calendar activities are conducted (e.g. Crime Prevention) o communicate challenges affecting operations to the Regional Manager o report all liability and property incidents (including injuries) to Corporate office immediately o maintain a written record of all important or unusual events including emergencies, tenant problems/complaints, maintenance problems, and inspections o provide Regional Manager with a monthly formalized summary of building operations every 3 rd Monday to include: a summary of move-ins, move-outs, rents past due, and actions taken, and the weekly maintenance schedule Other Duties o meet with tenants for informational purposes (e.g. notice of regulatory visit) o disaster/emergency preparedness planning with assistance from Corporate Compliance o perform other appropriate duties as assigned by Regional Manager Site Manager Compensations/Accommodations o The Site Manager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc. o The Site Manager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee. o The Site Manager shall be notified of all the benefits under the adopted plan. o IF the Site Manager is required to live on-site, he/she will be provided a free rental unit and is exempt from the requirements of the landlord/tenant law. It is considered a tenancy for a specified period only (e.g. employment), and will end on the same day that employment is terminated. Reasonable effort will be made to give the Site Manager sufficient time to move, but as the efficient operation of the property is predicated upon the presence of a Site Manager, the transitional period necessarily must be very short. This is a condition of employment as a Site Manager. It is expected that the Site Manager will negotiate reasonable terms with the Corporate Office and move expeditiously, even if his/her termination is involuntary. In a rare circumstance when an ex-Site manager refuses to leave and efforts to negotiate vacancy of the manager's quarters fail, the Company will be forced to consider the person a trespasser and call the police for assistance. Knowledge/Skills Preferred o High school diploma or equivalent o Experience (2+ years preferred) in LIHTC property management o Knowledge of Microsoft Office Suite and Property Management software (e.g. Yardi, Real Page). o Valid State Issued Drivers' License o Basic knowledge of bookkeeping o Certification or training in property management, LIHTC, COS, or RD training o Introductory knowledge of the following initiatives (minimum): Ø HUD, RD, and LIHTC guidelines and IRS rules and regulations specific to assigned property Ø Local, state and federal safety regulations and building codes Ø Relevant legislation, (e.g. ADA, Fair Housing) o Good written and verbal communication skills o Ability to interact with a wide variety of people (e,g. staff, tenants, local agencies, contractors, attorneys and Owner) o Ability to take initiative and think independently Desirable Additional Qualifications 1. Experience in re-certification 2. Knowledge of Section 8, RD, HUD, and Tax Credit regulations 3. Background in supervision and successful track record of accomplishments. 4. Community services background related to specific tenant population being served e.g. handicapped, elderly, homeless, veterans Difficulty 1. Complexity - As indicated in section IV, a wide variety of skills is required to be a good Site Manager. This position requires continuing education to keep abreast of changes in government regulations and HUD guidelines. 2. Scope and effect - As the most visible management representative to those being provided with services (housing), the Site Manager's job proficiency has a strong impact on the atmosphere and success of the property. J & A INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

We are looking for a self-driven and competent Collection Specialist to join our team! As a Collection Specialist at our company, your main responsibility will be to contact clients and collect missed and outstanding payments. We are expecting you to be professional, and trustworthy and to be able to work independently. Responsibilities: Regularly review and monitor aging reports to identify overdue account balances. Minimize bad debt and maximize cash flow by collecting outstanding balances. 75-85% of shift would be actively contacting customers (via phone and email). Offer payment resolution and solution to prevent future past due balances. Negotiate payment plans and work out mutually agreeable solutions. Process payments and refunds as necessary. Sustain professional and courteous manners while maintaining positive relationships. Keep accurate records of all communications with customers, payment status, payment plans, and any agreements or disputes related to payments. Work with sales and customer service to resolve disputes, disagreements, or make necessary adjustments to invoices as necessary. Requirements: Proven experience as a Collection Specialist or similar role Excellent knowledge of billing procedures Knowledge of various collection techniques Contact clients and discuss their overdue payments Working knowledge of MS Office and databases Comfortable working with targets Knowledge of collection laws and regulations Excellent communication and interpersonal skills Problem-solving and critical-thinking skills High school diploma Associate's/Bachelor's degree is a plus Pay & Benefits: Who doesn't like to get paid weekly? We like it so we provide weekly pay! Multiple Health Plans to choose from, with 50% Company paid Employee and Dependent Plans Dental Vision We Pay for your $30,000 Life Insurance! 100% Company Paid Short-Term Disability Insurance Retirement Plan with a company match of 3% Safety and Retention Incentives! Paid Time Off Access to employee discount through LifeMart! #BO123

Pafford Medical Services is seeking a detail-oriented and experienced Medicaid Billing Specialist / Follow Up Specialist to join our team. This role is crucial in ensuring the timely and accurate processing of Medicaid claims and follow-up activities. The ideal candidate will have a strong background in medical billing, particularly with Medicaid, and be adept at resolving claim issues and discrepancies. Essential Duties and Responsibilities: - Medicaid Billing: - Accurately prepare and submit Medicaid claims for services rendered by Pafford EMS. - Ensure all claims are coded correctly and comply with Medicaid regulations and guidelines. - Monitor and verify patient eligibility and insurance coverage. - Follow-Up and Claim Resolution: - Conduct follow-up on outstanding claims and ensure timely resolution of billing issues. - Communicate with Medicaid offices, patients, and other relevant parties to resolve claim discrepancies, denials, or rejections. - Review and appeal denied claims, providing necessary documentation and information. - Record Keeping and Reporting: - Maintain accurate and up-to-date records of billing activities, payments, and follow-ups. - Generate regular reports on billing status, outstanding claims, and payment trends. - Compliance and Continuous Improvement: - Stay informed about changes in Medicaid regulations and billing procedures. - Participate in training and development opportunities to enhance knowledge and skills. - Recommend and implement process improvements to enhance billing efficiency and accuracy. Qualifications: - Minimum of 2-3 years of experience in medical billing, with a focus on Medicaid billing and follow-up. - In-depth knowledge of Medicaid regulations, coding (ICD-10, CPT), and billing procedures. - Experience with medical billing software and electronic health records (EHR) systems. - Strong analytical and problem-solving abilities. - Excellent attention to detail and accuracy. - Effective communication and interpersonal skills. - Ability to work independently and manage multiple tasks. - Proficiency in Microsoft Office Suite (Word, Excel) Education and Experience Requirements: High School Diploma or GED Minimum of 2-3 years revenue cycle management experience Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. The employee may occasionally be required to lift and/or move up to 20 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and other physical exertion. Must be able to talk, listen and speak clearly on telephone. Must possess visual acuity to prepare and analyze data and figures, operate a computer terminal, and operate a motor vehicle. Travel Time: Negligible NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and physical demands required of personnel so classified.

Job DescriptionBenefits: 401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company Overview Our multi-entity, nationwide, trades group is seeking a dedicated Accounts Receivable Specialist to join our Accounting Department. This role offers a unique opportunity to work closely with our Customer Finance Department, contributing significantly to our financial operations and customer satisfaction. Position Summary The Accounts Receivable Specialist will be responsible for the accurate and timely management of accounts receivable, including investigating invoices and customer chargebacks, managing liens, and coding financed projects within our CRM and ERP systems. This individual will play a crucial role in maintaining strong financial health and fostering effective communication between the Accounting and Customer Finance departments. Key Responsibilities Investigate and resolve accounts receivable invoices and customer chargebacks and finance provider in a timely and efficient manner. Manage the lien process, including filing, tracking, and releasing liens as required. Accurately code financed projects in both the Customer Relationship Management (CRM) system and the Enterprise Resource Planning (ERP) system. Collaborate closely with the Customer Finance Department to ensure seamless processing of financed projects and customer accounts. Reconcile accounts receivable ledgers to ensure accuracy and completeness. Communicate effectively with customers regarding outstanding invoices and payment issues. Assist with month-end and year-end closing processes related to accounts receivable. Identify and implement process improvements to enhance efficiency and accuracy in accounts receivable operations. Perform other accounting duties as assigned. Qualifications Proven experience in accounts receivable, preferably within a multi-entity organization. Strong understanding of accounting principles and practices. Experience with CRM and ERP systems. Demonstrated ability to investigate and resolve discrepancies. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite, especially Excel. Education An associate's or Bachelor's degree in Accounting, Finance, or a related field is preferred. Benefits We offer a competitive salary and benefits package, including health, dental, and vision insurance, a 401(k) plan, and paid time off. We are committed to fostering a supportive and collaborative work environment where our employees can thrive. How to Apply Interested candidates are invited to submit their resume and cover letter to Person at File by Date. Please include "Accounts Receivable Specialist Application" in the subject line.

Apartment complex SITE MANAGER The Site Manager is directly responsible for all property operations and conducting business in accordance with company policies and procedures, HUD, Tax Credit, USDA Rural Development, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other regulatory agency requirements necessary to ensure effective fiscal, physical and social soundness. The Site Manager will be able to communicate all challenges affecting the operation of the property to the Regional Manager in a timely manner. Specific Duties and Responsibilities Leasing Activities o respond to inquiries o show vacancies o comply with HUD, RD, and LIHTC regulations regarding income certifications and other documentation o maintain waiting lists and screen applicants following appropriate guidelines o conduct regular marketing/advertising outreach in the community (e.g. VA, MUTEH, mental health centers) according to guidelines o verify tenant income, assets, household characteristics, and circumstances that affect eligibility o prepare and process leases, security deposit agreements, unit inspections, and HUD, RD, and LIHTC forms for incoming residents o ascertain basic resident information that would help solve routine problems or determine a course of action in case of emergency o conduct pre-occupancy orientation for new tenants o complete move-in and move-out procedures o review/process evictions and notices to vacate o ensure that lease/tenant files are formatted and completed properly Rent Collections o collect and post security deposits and rent received in a timely manner o collect late rents and late rent charges o issue receipts for money collected o ensure bank deposits are made immediately and reported to corporate office o negotiate schedules for overdue rent with prior approval of Regional Manager o issue applicable notices (e.g. late payments, eviction notices, utility cut-offs) Administration o maintain positive customer service attitude o responsible for office opening on time according to posted office hours o enforce lease agreements and house rules o live on site and provide emergency on-call coverage (if applicable) o perform annual income re-certifications and issue rent increase notices o attends scheduled corporate management meetings (required) Property Maintenance o supervise maintenance staff and work performed o monitor and/or supervise contracted services and vendors o conduct move-in/move out inspections o perform a daily inspection of the overall curb appeal of the property and report any damage/problems related to maintenance, security, or safety o contact vendors/contractors to obtain bids/estimates (if applicable) o purchase supplies, equipment and/or services as needed for repairs o process and prioritize maintenance work orders, schedule preventive maintenance to be completed by on-site staff o arrange and conduct monthly inspections and repairs of all units, including vacant units o maintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controls o perform annual inspections of each unit for needed repairs o inspect common areas to ensure they are being utilized properly, clean, and secure o maintain a sanitary and pest-free living environment Record-Keeping/Reporting o maintain accurate accounting records including tenant ledgers, petty cash, and security deposits o ensure quarterly calendar activities are conducted (e.g. Crime Prevention) o communicate challenges affecting operations to the Regional Manager o report all liability and property incidents (including injuries) to Corporate office immediately o maintain a written record of all important or unusual events including emergencies, tenant problems/complaints, maintenance problems, and inspections o provide Regional Manager with a monthly formalized summary of building operations every 3 rd Monday to include: a summary of move-ins, move-outs, rents past due, and actions taken, and the weekly maintenance schedule Other Duties o meet with tenants for informational purposes (e.g. notice of regulatory visit) o disaster/emergency preparedness planning with assistance from Corporate Compliance o perform other appropriate duties as assigned by Regional Manager Site Manager Compensations/Accommodations o The Site Manager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc. o The Site Manager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee. o The Site Manager shall be notified of all the benefits under the adopted plan. o IF the Site Manager is required to live on-site, he/she will be provided a free rental unit and is exempt from the requirements of the landlord/tenant law. It is considered a tenancy for a specified period only (e.g. employment), and will end on the same day that employment is terminated. Reasonable effort will be made to give the Site Manager sufficient time to move, but as the efficient operation of the property is predicated upon the presence of a Site Manager, the transitional period necessarily must be very short. This is a condition of employment as a Site Manager. It is expected that the Site Manager will negotiate reasonable terms with the Corporate Office and move expeditiously, even if his/her termination is involuntary. In a rare circumstance when an ex-Site manager refuses to leave and efforts to negotiate vacancy of the manager's quarters fail, the Company will be forced to consider the person a trespasser and call the police for assistance. Knowledge/Skills Preferred o High school diploma or equivalent o Experience (2+ years preferred) in LIHTC property management o Knowledge of Microsoft Office Suite and Property Management software (e.g. Yardi, Real Page). o Valid State Issued Drivers' License o Basic knowledge of bookkeeping o Certification or training in property management, LIHTC, COS, or RD training o Introductory knowledge of the following initiatives (minimum): Ø HUD, RD, and LIHTC guidelines and IRS rules and regulations specific to assigned property Ø Local, state and federal safety regulations and building codes Ø Relevant legislation, (e.g. ADA, Fair Housing) o Good written and verbal communication skills o Ability to interact with a wide variety of people (e,g. staff, tenants, local agencies, contractors, attorneys and Owner) o Ability to take initiative and think independently Desirable Additional Qualifications 1. Experience in re-certification 2. Knowledge of Section 8, RD, HUD, and Tax Credit regulations 3. Background in supervision and successful track record of accomplishments. 4. Community services background related to specific tenant population being served e.g. handicapped, elderly, homeless, veterans Difficulty 1. Complexity - As indicated in section IV, a wide variety of skills is required to be a good Site Manager. This position requires continuing education to keep abreast of changes in government regulations and HUD guidelines. 2. Scope and effect - As the most visible management representative to those being provided with services (housing), the Site Manager's job proficiency has a strong impact on the atmosphere and success of the property. J & A INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company