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Collections representative jobs in Arlington, TX

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  • Customer Experience Representative

    Beacon Hill 3.9company rating

    Collections representative job in Addison, TX

    We're looking for a Customer Experience Representative to assist members with health insurance questions. This is a fully onsite Temp-to-Hire role in Addison (ZIP 75244), paying $20/hour, Monday-Friday, 8:00 AM-5:00 PM. Start ASAP and join a team focused on delivering exceptional service! Job Responsibilities Deliver exceptional customer service Assist customers with questions about their plans Respond to inquiries via phone and email in a professional, friendly manner. Accurately document all interactions in the system. Maintain a positive attitude and ensure quality service Job Requirements Health insurance background required (customer service or plan support experience preferred). Strong communication skills and a customer-first mindset. Ability to work onsite Monday-Friday, 8 AM-5 PM. Reliable and committed-no job hoppers; we value stability. Hardworking, adaptable, and team-oriented. No claims experience needed-this role does not involve claims processing or decision-making. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $20 hourly 2d ago
  • Customer Service Representative

    Catapult Solutions Group

    Collections representative job in Grapevine, TX

    **Spanish is a Requirement** Compensation: $55k-$65k Plus Bonus (Up to $1000/Month) The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency. Core Competencies Customer-Centric Mindset Analytical Problem-Solving Attention to Detail and Accuracy Composure and Patience Exceptional Communication Skills Adaptability and Flexibility Professionalism and Positive Demeanor Dependability and Accountability Multitasking and Organizational Efficiency Essential Duties And Responsibilities Customer Service and Communication Answer the phone with a positive, energetic voice; listen attentively to the customer. Answer all emails in a timely and professional manner. Contact customers via phone or email with follow-up information. Provide customers with order confirmation and shipping information. Assist customers in problem resolution and escalate to the Customer Service Manager when needed. Resist telling a customer “no” until all resources have been exhausted. Always offer a solution if the exact material requested is unavailable. Work directly with the Customer Service Manager on any difficult situations. Order Management and Processing Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy. Monitor open orders and proactively manage any delays or updates. Obtain necessary information from customers to ensure prompt and efficient order processing. Provide accurate pricing and inventory information. Sales and Technical Support Provide support to the sales team with any administrative or customer-related needs. Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team. Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team. Documentation and System Management Keep up-to-date customer notes and records in the NetSuite system. Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates. Administrative and Organizational Duties Maintain accurate and complete documentation of customer interactions in NetSuite. Assist with invoicing support and shipping documents as needed. Support warehouse and fulfillment activities with clear communication and paperwork. Proactively identify potential issues in order flow and escalate accordantly. Routine Duties And Responsibilities Ensure customer complaints are addressed and resolved in a timely manner Prepare order entry and ensure data is accurate Maintain clear communication with your team; it is essential Have a solid grasp of our products and services we offer Ensure that management personnel are kept informed of all pertinent customer issues Other duties as assigned and directed Supervisory Responsibilities This position has no supervisory responsibilities. Supervision Received This position reports to the Customer Service Manager. People Contact Ability to work with other employees, customers and vendors. Qualifications Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite) Capable of operating standard office equipment Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively. Able to perform work with a high degree of precision Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity. Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers. Education And/Or Experience Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience. Preferred experience: 5 years' experience working in an office environment with business-to-business customer service duties. Certificates, Licenses, Registrations Required: Valid Driver's License Language Skills Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees. Ability to write and read reports. Mathematical Skills Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Physical Demands The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required. Work Environment This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives. May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty. The noise level in the work environment is usually moderate.
    $55k-65k yearly 2d ago
  • Customer Service Representative - Denton, TX

    Interlake Mecalux, Inc. 4.2company rating

    Collections representative job in Denton, TX

    We are hiring a Customer Service Representative to work out of our Denton, TX corporate office! This role is responsible is for resolving customer issues, processing orders, tracking/tracing shipments, processing returns/damages, and working with internal departments. Responsibilities: Resolve customer calls and emails in a timely manner Receive, process, and respond to inquiries regarding pricing, order status and changes, product availabilities and product information Process all incoming requests for shipment information from both internal and external Act as a liaison between our Logistics Department and our customers regarding order status, tracking shipments, and identifying late shipments Facilitate the resolution of quality, service, or billing issues by performing activities such as issuing Order Complement, issuing RGA's, or other remedies as deemed appropriate by management Confer with other internal departments to resolve customer issues or complaints Check to ensure that appropriate changes were made to resolve customers' issues or requests, ensuring complete follow through every time Facilitate order complement process, completing the required paperwork and following through on the entire transaction to resolution Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments Manage claims with freight companies and customers Complete regularly scheduled or ad hoc reports using SAP and MS Excel Requirements: 2 years of Customer Service or related experience preferred Ability to work 100% on-site out of the Denton, TX office Professional business acumen with the proven ability to multi-task extensively and remain results-oriented while receiving ever-changing or ambiguous direction and minimal supervision Understanding of what it takes to provide good customer service Ability to follow through on complex/technical projects requiring extensive research Excellent phone presence and professional communication skills; proven ability to remain composed when faced with difficult issues and tight deadlines Spanish language fluency is a plus Advanced MS Office skills We offer: Competitive compensation The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating Paid Holidays and Paid Time Off with the option to cash out unused PTO every year Possibility for telework days, depending on position, with flexible make-up time for exempt employees Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits. Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.
    $30k-36k yearly est. 1d ago
  • Technical Customer Service Representative

    Cornerstone Technology Talent Services 3.2company rating

    Collections representative job in Irving, TX

    Type: Contract to Hire We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction. Responsibilities Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues. Guide customers through virtual or phone-based home inspections step-by-step. Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity. Troubleshoot issues such as device pairing, alerts, and connectivity problems. Document calls, resolutions, and inspection findings to support process and product improvements. Make proactive outreach calls to improve product adoption and customer satisfaction. Maintain clear, professional communication via phone, email, and text. What We're Looking For High School Diploma or GED required; bachelor's degree preferred. 1+ year of experience in technical support, help desk, call center, or field service. Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems. Strong communication skills and problem-solving ability. High attention to detail and ability to thrive in a fast-paced environment. Customer-first mindset, proactive attitude, and willingness to learn. Ability to work onsite with flexibility across different shifts. Why This Role Is Great Collaborative, dynamic environment. Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles. Direct exposure to innovative technology and hands-on product improvement.
    $29k-36k yearly est. 2d ago
  • Customer Service Representative (Fresher,Graduate)

    Aptino, Inc.

    Collections representative job in Dallas, TX

    Job Title: Customer Service Representative Job Type: Full-Time Experience Level: Entry to Mid-Level We are looking for a Customer Service Representative to join our team in Dallas, TX. The ideal candidate will be responsible for delivering excellent customer support by handling inquiries, resolving complaints, and providing information about products or services. If you are a people person with strong communication skills and a passion for helping others, we'd love to hear from you! Key Responsibilities: Handle incoming customer calls, emails, and chats in a professional and courteous manner. Resolve customer issues efficiently while ensuring customer satisfaction. Provide product/service information and assist with order placement, billing, returns, and technical support. Document all customer interactions in the CRM system accurately. Escalate complex issues to the appropriate departments when necessary. Maintain knowledge of company products, services, policies, and procedures. Meet or exceed performance metrics related to response time, quality, and customer satisfaction. Requirements: Bachelor's degree is must. 1-3 years of customer service or call center experience. Excellent verbal and written communication skills. Proficiency in using computers, CRM systems, and basic MS Office tools. Ability to multitask, prioritize, and manage time effectively. Positive attitude, patience, and a strong work ethic.
    $26k-34k yearly est. 3d ago
  • CSR Dispatcher

    Ultimate Staffing 3.6company rating

    Collections representative job in Dallas, TX

    The Dispatcher serves as the first point of contact for incoming customer communications and is responsible for distributing email requests and documentation to the appropriate Customer Service Representative (CSR) for processing. This role ensures timely response and task routing within the customer service team and provides support with customer documentation and communication, including order acknowledgments and COA requests. Business metrics Key performance metrics for the Dispatcher role include average first response time, email routing accuracy, and order acknowledgment turnaround time. Efficiency can be measured by email volume managed, COA request fulfillment rate, and timely escalation of urgent tasks. Additional indicators such as internal stakeholder satisfaction and error rate in task execution reflect the quality of support provided. Together, these metrics ensure prompt, accurate, and customer-focused service delivery. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $25k-31k yearly est. 3d ago
  • Call Center Customer Service Representative

    4Consulting, Inc. 4.0company rating

    Collections representative job in Dallas, TX

    Who we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications are Medicaid MMIS systems, Health Insurance Exchange, Child Support, Food Stamps, Unemployment Insurance. We hire people that have desire, aptitude, and attitude to work with our clients such as big 3 consulting firms and US State Government and others. While employed with us you get hands on experience with very large-scale mission critical applications that use latest in technology trends and software tools. We invest in training our resources and retool their expertise to meet our project needs. More importantly our employees have a well-defined social and business purpose to help our clients deliver social and welfare benefits to millions of needs families by use of technology and knowledge. What we do We partner with big 3 consulting firms to design, develop, and maintain complex, heterogeneous, and client facing web-based automation systems that deliver social and welfare benefits to millions of families, nationwide. To develop such highly complex web applications we need professionals with broad range of experience and skills ranging from subject matter experts, computer programmers, project managers, tester, systems analysts and others. We invest in training our employees and retool their expertise to meet our project needs. Job Title: Customer Service Representative Location: Remote/ Nationwide Duration: long term Requirements: High school diploma or equivalent; associate or bachelor's degree preferred. Experience in unemployment insurance programs, state agency work, or case worker roles strongly preferred. Prior customer service or call center experience. Strong communication skills (verbal and written).). Qualifications: 40 hours per week. M-F. Must be authorized to work in the United States. Email resumes to ********************** or mail to Attn: HR, 4Consulting, Inc., 6850 TPC Drive Suite 208 McKinney, TX 75070. Disclaimer 4 Consulting Inc. offers a comprehensive compensation and benefits package. 4Ci is an affirmative action-equal opportunity employer. 4Ci complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified candidates are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
    $24k-30k yearly est. 1d ago
  • Epic Analyst - Hospital Billing

    Christus Health 4.6company rating

    Collections representative job in Dallas, TX

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. xevrcyc Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time
    $54k-68k yearly est. 1d ago
  • Payment Posting Specialist I

    Beacon Oral Specialists

    Collections representative job in Dallas, TX

    Job Title: Payment Posting Specialist I Job Type: Fulltime The Medical Payment Poster is responsible for processing payments in the department. This position will also be responsible for being able to see trends in insurance payments, identifying patterns and contacting insurance companies for resolution. Responsibilities: Post all manual and electronic payments to patient's accounts. Perform reconciliations to the general ledger and other month-end procedures. Identify patterns of over payments and bring them to the attention of appropriate supervisory personnel; identify billing errors, inaccurate payments, posting errors and resolve accordingly. Review insurance remittance advices for accuracy. Assure all monthly, weekly, and daily deadlines are met in the cash applications process. Research unidentified payments and/or recoupment to determine appropriate resolution. Notify appropriate personnel of trends or problems with specific payers. Identify and coordinate remittance issues with accounts receivable departmental staff. Notify appropriate personnel of trends or problems with specific payers. Experience: High School Diploma required 1 years of Dental Office experience required. 2 Years of payment posting, and AR experience preferred. Ability to communicate effectively and professionally. Detail-oriented, organizational, and time management skills. Ability to prioritize and multi-task. Computer Literacy. Professional phone skills. Ability to work overtime as needed. Benefits: 401(k) with company match Medical, Dental and Vision Insurance FSA and HSA available Company-paid life insurance Additional insurance programs available Company discount program Employee Referral program Schedule: 8 hour shift Monday to Friday Benefits: 401(k) matching Dental Insurance Health Insurance Life Insurance Referral program Vision Insurance Special Requirements: Working on-site is essential to the function of this position. Must be able to sit up to 80% of the time. Physical requirements include sitting, stooping, and standing for extended periods of time. This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned. Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-38k yearly est. 4d ago
  • Payment Specialist

    GTN Technical Staffing 3.8company rating

    Collections representative job in Dallas, TX

    verview This role plays a key part in the financial workflow of the organization by accurately applying incoming payments to patient accounts. The individual in this position will also monitor payer activity, spotting irregularities or trends in reimbursement and working directly with insurers to resolve discrepancies. Key Duties & Contributions Apply both electronic and paper-based payments to the correct patient accounts in a timely and precise manner. Participate in daily, weekly, and monthly balancing of posted funds, including reconciliation activities with internal accounting records. Watch for overpayments or unusual payer behavior and escalate when needed. Validate insurance remittance details before posting and ensure any errors are corrected. Maintain deadlines for cash posting activities to support accurate revenue reporting. Investigate unallocated or unclear payments and take necessary action to reconcile them. Track recurring payer issues and share findings with the revenue cycle team. Team up with A/R colleagues to address missing information or inconsistencies in remittance advice. Keep supervisors informed of problematic payment trends or delays from specific insurers. Qualifications High School diploma required. At least 1 year of revenue cycle or dental billing office experience required. Prefer 2+ years in payment posting and/or accounts receivable within healthcare settings such as dental or oral surgery. Excellent communication and customer interaction skills. Reliable organization skills with strong attention to detail. Ability to handle multiple priorities and meet strict timelines. Proficiency with computers and billing software. Confident and professional phone etiquette. Flexibility to work additional hours if business demands require it. Work Environment & Physical Needs On-site presence is necessary due to the nature of the work. Role involves sitting for most of the workday, along with periodic standing and light movement. Must be able to handle job-related tasks that may vary outside of those listed as needs arise. Schedule & Employee Benefits Full-time, Monday through Friday, 8-hour workdays. Competitive benefit offerings may include: Employer retirement plan contributions Health, dental, and vision coverage Life insurance Employee referral incentives
    $31k-38k yearly est. 20h ago
  • Medical Biller/ billing specialist

    Hornet Staffing, Inc., a Gee Group Company

    Collections representative job in Irving, TX

    Patient Financial Representative Senior - ONSITE Required Education Level: HS Diploma or equivalent years of experience required 3-5 years of experience working within a multi-facility hospital business office environment. Previous Insurance Company claims experience and/or hospital experience. Working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms
    $28k-37k yearly est. 3d ago
  • Oncology Accounts Receivable Specialist

    Talently

    Collections representative job in Dallas, TX

    Salary: $50,000+ depending on experience Skills: Accounts Receivable, Medical Billing, Oncology Billing, Insurance Claims About the Company / Opportunity: A respected leader in the hospitals and health care sector is seeking a dedicated Oncology Accounts Receivable Specialist to join their team in Dallas, Texas. This is an exciting opportunity for an experienced billing professional with oncology expertise to support the financial health of a vital oncology service line. As part of an organization committed to patient care and operational excellence, you will play a critical role in ensuring accurate billing and effective patient communication. Responsibilities: Manage and prioritize daily accounts receivable tasks using workflow management tools. Follow up on all oncology claims from initial billing through to final resolution with payers. Identify and correct billing errors, and resubmit claims as necessary. Review insurance Explanation of Benefits (EOB) and initiate appeals when required. Respond promptly to payer and insurance agency documentation requests. Post account adjustments based on third-party communications and contractual obligations. Communicate with patients about account balances, payment collection, and payment plan arrangements. Coordinate with the front desk to monitor patient schedules and payment arrangements. Maintain and update patient records with correct information and manage returned mail. Handle incoming calls from insurance carriers and patients regarding billing and payment inquiries. Must-Have Skills: High school diploma or equivalent required; further medical or business education preferred. Experience in Urology and/or Oncology billing, including office-administered medications and infusion services. Proficient knowledge of medical terminology, insurance plans, claims, and billing processes. Strong organizational skills with the ability to manage multiple tasks and maintain attention to detail. Excellent communication skills for working with patients and insurance companies. Nice-to-Have Skills: Experience with medical collections and oncology-specific coding. Additional certification or coursework in medical billing or healthcare administration. Prior experience working with electronic health records (EHR) or medical billing software. Strong analytical skills for identifying billing discrepancies and resolving issues. Ability to thrive in a fast-paced healthcare environment.
    $50k yearly 1d ago
  • Accounts Receivable Specialist

    Ragle Inc.

    Collections representative job in North Richland Hills, TX

    📢 We're Hiring: Accounts Receivable Specialist 📍 North Richland Hills, TX (On-site) 🕒 Monday-Friday | 8:00 AM-5:00 PM 💵 $40,000-$50,000/year (DOE) Ragle Inc. has been building quality infrastructure since 1993 across Texas, Indiana, Kentucky, and Illinois. While we specialize in heavy civil, highway, and bridge construction, our work also includes excavation, demolition, grading, and pipe installation. We take pride in delivering reliable, high-quality results on every project. We're looking for a detail-oriented Accounts Receivable Specialist to join our finance team. This role is essential in supporting accurate invoicing, payment processing, financial reporting, and overall project financial health. Key Responsibilities • Manage daily AR activities: AR estimates, subcontractor pay apps, cash receipts & AR aging • Prepare subcontractor waivers and ensure compliance • Track and report days worked per project • Submit invoices and payments through DMS • Prepare monthly Prompt Payment Certificates • Support project closeout and financial reconciliation • Assist with daily finance operations as needed Qualifications • 2+ years of Accounts Receivable experience (construction preferred) • Bachelor's in Accounting, Finance, Business, or related field (preferred) • Advanced Excel skills (VLOOKUP/XLOOKUP, SUMIFS) • Strong attention to detail & organization • Ability to work in a fast-paced environment and meet deadlines • Proactive problem-solving skills Compensation & Benefits • Salary: $40,000-$50,000 (DOE) • Medical, dental, and vision insurance • Life insurance • Paid time off • 401(k) with company match Additional Information • Fully in-office role (no remote/hybrid available) • Visa sponsorship not available • Ragle Inc. is an Equal Opportunity Employer and participates in E-Verify
    $40k-50k yearly 3d ago
  • Accounts Receivable Specialist

    Delta Dallas 3.9company rating

    Collections representative job in Dallas, TX

    Medical Claims Denial Management Specialist Addison, TX 100% on-site - amazing company culture! We are looking for a detail-oriented professional to review, analyze, and resolve denied or underpaid medical claims. The ideal candidate will have 2-4 years of experience in medical billing, claims processing, or denial management, strong knowledge of CPT/HCPCS, ICD-10, and insurance payer rules, and experience with EMR/EHR systems. Key Responsibilities: Review and resolve denied, underpaid, or rejected claims Communicate with payers and maintain accurate documentation Identify denial trends and recommend process improvements Prepare and submit appeals Monitor KPIs such as denial rate and appeal success rate Skills: Strong analytical and problem-solving abilities Excellent verbal and written communication Organized with the ability to manage multiple priorities If you meet the above qualifications, please submit your resume *********************** or call **************.
    $32k-39k yearly est. 1d ago
  • Accounts Receivable Reconciliation Specialist

    Brickred Systems 3.7company rating

    Collections representative job in Carrollton, TX

    We are seeking an highly detail-oriented Accounts Receivable Reconciliation Specialist to support our financial operations in Carrollton, TX. This onsite role requires strong A/R reconciliation, advanced Excel skills, and in-depth experience with SAP, SAP FSCM, SAP Disputes, and Salesforce. The ideal candidate will ensure accurate billing, payment processing, and dispute resolution while collaborating closely with internal teams and customers. Key Responsibilities Collaborate with internal departments and customer organizations to ensure billing, statements, disputes, and returns meet customer expectations. Conduct detailed customer payment analysis to determine appropriate actions for resolving disputed items. Identify errors, correct billing documentation, and process final billing. Assist in training and mentoring new personnel to ensure successful onboarding. Review large and high-profile accounts to ensure accuracy and timely issue resolution. Serve as a team-oriented resource for system-related inquiries and operational challenges. Identify payment discrepancies and initiate the dispute resolution process with appropriate follow-up. Maintain frequent communication with internal and external customers to resolve payment, dispute, and return issues. Partner with Collections and Customer Service teams to ensure accurate application of customer credits. Process requests for the return of customer credit balances promptly and accurately. Generate and distribute operational reports to internal and external stakeholders. Required Qualifications Bachelor's degree in Business Administration, Accounting, Finance, or a related field, or an equivalent combination of education and experience. Minimum 3+ years of B2B or B2G collections and dispute resolution experience. At least 5 years of progressively responsible Accounts Receivable or related experience. Intermediate to advanced Excel proficiency, including pivot tables, XLOOKUP/VLOOKUP, and formulas. Strong A/R reconciliation skills and a solid understanding of general accounting principles. Hands-on experience working with SAP, SAP FSCM, SAP Disputes, and Salesforce. Exceptional analytical, mathematical, and organizational skills with a high attention to detail. Strong interpersonal skills and the ability to communicate effectively in both verbal and written form. Proven ability to problem-solve, resolve issues quickly, and escalate matters appropriately. About BrickRed Systems: BrickRed Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence. With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
    $34k-43k yearly est. 20h ago
  • Billing Coordinator

    Firstservice Corporation 3.9company rating

    Collections representative job in Addison, TX

    The Billing Coordinator responsibilities include but are not limited to running reports, compiling month-end data, checking customer guidelines, copying, printing and scanning documents, and interacting with and providing exceptional service to our internal and external clients. Your Responsibilities: * Charging the association property accounts assessments (monthly, semi-annually, quarterly, and/or annually) * Processing monthly, semi-annual, quarterly, and annual billing * Reporting and compilation of month-end data * Charging late and collection fees and processing delinquency/collection letters * Partnering with community managers to move accounts through the collection process * Charging the property accounts for both management company fees and attorney's fees * Recording and processing bankruptcies for property accounts * Charging violation fines for property accounts * Charging miscellaneous account fees (e.g., work-orders, resident key fobs, etc.) * Verifying that statuses of delinquent accounts are updated monthly * Updating owner billing addresses and related information * Monitor and reply to billing and collections email requests * Researching posting issues * Processing adjustments on owner's accounts * Processing billing and collections tasks for on-boarding and terminating properties * Other duties as assigned Skills and Qualifications: * Education/Training: High school diploma or equivalent. 2 to 3 years experience in an office environment performing similar tasks preferred. Experience in property management industry a plus. * Experience/Knowledge/Abilities: Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadline. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $21 / hour Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. #LI-SC1 #I-CO1
    $21 hourly 18d ago
  • Coordinator II Billing

    Primoris T&D Services, LLC

    Collections representative job in Denton, TX

    Job Description Principle Duties and Responsibilities: Invoicing of completed work to customer - Accurate and efficient review of all work documents and submitted billing in preparation of customer invoices. Invoice creation in Vista following all established guidelines, procedures and required approvals. Timely submission of all invoices to customer via customer portal or email transmission. Resolve in a timely manner any issues or rejected invoice submissions. Follow up with customers and on unpaid aging invoices. Skills and Requirements: Attention to details, ability to consistently follow billing procedures. Intermediate MS office skills, Excel (V-Lookup, Pivot Tables) and Outlook. Keyboarding, 10 key preferred Business communications skills in interactions with other billing staff, operations, and customers Organization skills related to document retention, audit controls compliance Basic problem-solving skills to assist with reviewing, assessing, and resolving any issues Self-Starter/Motivated Detail oriented EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Third Party Agency Notice: Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
    $34k-48k yearly est. 17d ago
  • Billing Coordinator

    Discover Your Potential at Whitley Penn

    Collections representative job in Fort Worth, TX

    Whitley Penn, a leading CPA and Consulting firm, is looking for a Billing Coordinator to join our team. The Billing Coordinator will play a key role in processing executive billings while ensuring accuracy, timeliness, and high-quality output. The ideal candidate is a self-starter and team player who can communicate effectively with clients and professionals at all levels. This position requires strong attention to detail and the ability to thrive in a fast-paced professional environment. JOB DETAILS: Title: Billing Coordinator Classification: Full-time; Non-exempt Department: Revenue and Practice Management (RPM) Location: Fort Worth Office Expectations/Hours: In-office position; general work schedule is Monday-Friday, 8am to 5pm with overtime, as needed. How We Work Whitley Penn has become one of the region's most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job. How Will You Make an Impact? Process executive billings accurately and meet departmental deadlines Reconcile billing, work-in-process (WIP), and accounts receivable Maintain accurate and up-to-date client records Draft internal and external correspondence as needed Support weekly and monthly reporting requirements Manage large projects as assigned to meet department needs Collaborate with team members to maintain client database Assist with data entry and other administrative tasks as required How Will You Get Here? 3-4 years of combined billing and administrative experience Prior professional service billing a plus High degree of efficiency with Microsoft Word and Excel Excellent verbal and written communication skills Possess strong organizational skills with exceptional attention to detail and follow-through Strong time management skills and ability to manage multiple tasks Must be flexible and able to prioritize duties in response to demands of the day-to-day activities of the department Possess a positive attitude and outlook in a fast-paced environment Ability to communicate effectively with individuals at all levels of the organization Must be able to work independently as well as in a collaborative team environment Capable of maintaining strict confidentiality Ability to work overtime as workload requires. Why Should You Apply? Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans) Voluntary Dental and Vision Insurance 17 Annual Firm holidays, with extended breaks around July 4 th and year end Generous PTO for Non-Exempt Team Members Paid Maternity and Parental Leave 401(k) with Profit Sharing Discretionary Bonus Program Health & Wellness Program Pet Insurance Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: ********************************************************************** All employment is decided on the basis of qualifications, merit, and business need. #LI-ONSITE #LI-CB1 #LI-DNP
    $34k-48k yearly est. 17d ago
  • Collections Specialist (Credit Manager)

    Dentons Us LLP 4.9company rating

    Collections representative job in Dallas, TX

    Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team. **Responsibilities** + Manages the Firm's collection processes/account maintenance at a regional level. + Provide excellent and thoughtful client service to hundreds of Firm clients + Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues. + Is in direct contact with the Firm's clients, including their highest level of management. + Act as a resource to other Credit Managers. + Partner with collections/accounting staff in other Dentons Offices for updates on open items. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + Bachelor Degree or equivalent experience required. + Preferred background includes interaction with senior management personnel. + Business collection or law firm experience would be a plus. + Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred + Expertise with ARCS recommended + Proficient in Microsoft Excel and Word + Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals + Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues **Salary** Chicago Only DOE: $95,840 - $119,800 Washington, DC Only DOE: $99,680 - $124,600 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Dallas **Nearest Secondary Market:** Fort Worth
    $31k-38k yearly est. 45d ago
  • Collection Specialist

    MDM Scaffolding Services 4.6company rating

    Collections representative job in Fort Worth, TX

    We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies. Key Responsibilities Proactively manage collections for all customer accounts to ensure timely payments. Monitor and actively reduce AR aging, escalate delinquent accounts as needed. Follow up on outstanding invoices via phone and email with professionalism and urgency. Work with project managers and clients to resolve billing disputes or payment delays. Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases. Coordinate and submit payment applications as needed to support collections. Maintain accurate AR records, document collection activities, and note customer communication. Negotiate payment plans when necessary while aligning with company policies. Prepare and present weekly collections reports to management. Assist with month -end closing activities relating to AR balances. Ensure compliance with state lien laws and contract payment terms. Requirements 1+ years of collections or accounts receivable experience in the construction industry required. Strong understanding of lien rights, retainage, and progress payments. Familiarity with construction contracts and payment terms. Experience with Textura, GC Pay, or similar platforms. Experience with Sage is a plus. Excellent communication and negotiation skills. Ability to handle difficult collection conversations professionally. Highly organized and able to manage priorities to drive results. Proficient in Microsoft Excel and AR tracking tools. Preferred Skills Experience resolving payment disputes and short -pays. Familiarity working with general contractors and subcontractors. Understanding of job costing and progress billing. Experience with prevailing wage or certified payroll (a plus). Benefits 401(k) matching Health insurance Paid time off Paid sick time
    $25k-33k yearly est. 45d ago

Learn more about collections representative jobs

How much does a collections representative earn in Arlington, TX?

The average collections representative in Arlington, TX earns between $25,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Arlington, TX

$32,000

What are the biggest employers of Collections Representatives in Arlington, TX?

The biggest employers of Collections Representatives in Arlington, TX are:
  1. Meigroup
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