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Collections representative jobs in Aurora, CO

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  • Billing Coordinator Denver

    Direct Counsel

    Collections representative job in Aurora, CO

    Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment. Position Overview The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle. Key Responsibilities Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines. Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing. Submit electronic invoices through various e-billing platforms and monitor approvals. Research and resolve billing discrepancies, ensuring adherence to firm and client requirements. Collaborate with the finance team to streamline billing workflows and improve efficiency. Maintain detailed billing records and produce periodic reports as needed. Qualifications Minimum 3 years of legal billing experience in a large law firm setting is required. Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle. Proficiency with Elite 3E, Aderant, or similar legal billing software. Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment. Excellent communication and problem-solving skills. Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability. Compensation & Benefits Salary Range: $60,000 - $90,000 (higher end for top performers). Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.
    $60k-90k yearly 25d ago
  • Customer Service Rep

    Puget Collision 4.6company rating

    Collections representative job in Littleton, CO

    The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all scheduled in repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and CSR Quality Control Checked before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the companys non-disclosure and confidentiality policies concerning customer information. Compensation details: 18-25 Hourly Wage PIf4c7ddf8e577-31181-39205058
    $24k-34k yearly est. 7d ago
  • Coordinator, Billing

    Catholic Charities Archdiocese of Denver 3.0company rating

    Collections representative job in Denver, CO

    is filled. Billing Coordinator OUR PURPOSE Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement. Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply. PURPOSE OF POSITION: A Billing Coordinator at Catholic Charities: Accounting Performs accounting duties in the preparation of financial documents, records, and reports. Researches, calculates, and prepares federal, state, city/county and other agencies billings. Examines accounting data for accuracy, appropriateness and documentation. Recommends solutions, answers inquiries and provides data for independent auditors and local, state, and federal agencies. Monitors expenditures and income related to various program budgets to assure availability of funds. Assists program staff in complying with local, state, and federal regulations and monitors timelines to meet required deadlines. Grants / Contracts Review financial terms, conditions, and other requirements, and provide proposal support to program personnel. Function as liaison between agency personnel (program, accounting, development) and grantor/contractor. Prepare and distribute monthly/quarterly grant/contract status reports. Assure adherence to agency policies and procedures and to grant/contract requirements. Supports, promotes and adheres to Catholic Charities' vision, mission, values and Code of Ethics. Requirements QUALIFICATIONS: Knowledge of principles and practices of nonprofit accounting. Knowledge of the laws, rules, and regulations for nonprofit financial record keeping and reporting especially regarding grant and other donor requirements. Ability to express ideas clearly and concisely, both orally and in writing. Strong computer skills, including proficiency in business and accounting computer systems, and intermediate Excel skills. Must possess high initiative and be detail oriented. Organized and able to work with little supervision. Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base. EDUCATION and/or EXPERIENCE High School diploma or GED and a minimum of two years accounting experience, preferably an Associate of Applied Science degree from two-year college in business administration or related field; or equivalent combination of education and experience. COMPENSATION & BENEFITS: $21.00-$25.00/hourly Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more. Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including: Shift is Full Time Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance. 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is in included.) 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation. Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent's premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date. May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits. **Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match. ARE YOU READY TO JOIN OUR TEAM? If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you! We conduct background checks as part of our hiring process. Drug-Free Workplace Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EEO/AA Salary Description $21.00-$25.00
    $21-25 hourly 60d+ ago
  • Senior Specialist Billings & Promotions

    Dev 4.2company rating

    Collections representative job in Greenwood Village, CO

    Jobs for Humanity is partnering with Empower to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Empower Job Description Grow your career with a growing organization Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now. The Billing and Promotions Specialist Senior assists the Advisory Billing Manager with oversight of the Billing & Promotions area and serves as a subject matter expert for topics related to Client Fee Promotions and the Billing of Empowers' Personal Strategy Advisory Accounts. The main aspect of this role will be the performing of regular QA and control activity around the processes performed by the Billing and Promotions area. The role will demonstrate leadership by serving the Billing & Promotions Specialist team through providing support with high touch items, providing guidance, and offering help when and where needed. Various other duties will be assigned as necessary. What you will do Develop, maintain, and process quality controls applicable to Billing and Promotion processes. Update billing processes and procedures as appropriate. Auditing new/existing promotion and other billing related documentation. Report on and audit billing fulfillment for Corporate Finance. Liaise with Portfolio Management on client operational matters. Liaise with Compliance department for any auditing or reporting needs. What you will bring Bachelor's degree in accounting preferred, but not required. 1 year experience in Advisory Billing and Promotions. What will set you apart Working knowledge of investment products and services. Excellent operational, organizational and follow-up skills. Proven ability to follow and maintain appropriate policies & procedures for regulatory-driven requirements. Exceptional verbal, written, and listening communication skills. Strong interpersonal skills. Team oriented and collaborative. Strong analytical and problem-solving skills . Detail-oriented, accurate and extremely organized. Moderate to advanced skills in Excel. Experience with Salesforce. Experience with Tableau. Experience with other areas of the client operations aspect of investment advisory (examples: ACAT, IRA distributions, trading, etc.). ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $56,200.00 - $79,375.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency. Workplace Flexibility: Remote
    $56.2k-79.4k yearly 15h ago
  • Group Housing Billing Coordinator

    Sitio de Experiencia de Candidatos

    Collections representative job in Aurora, CO

    Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $38k-51k yearly est. Auto-Apply 14d ago
  • Previous Customer Service Wanted

    Serenity Mental Health Centers 3.7company rating

    Collections representative job in Parker, CO

    Job Description ???? Previous Servers and Customer Service Wanted - Patient Care ???? No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. ???? Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued ????️ ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey ???? About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. ???? Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly. Requirements ???? What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job Benefits ???? Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: ???? 90% employer-paid medical, dental & vision ???? 10 PTO days (15 after 1 year) + 10 paid holidays ???? 401(k) retirement plan ???? Rapid internal promotion opportunities
    $25-26.5 hourly 31d ago
  • Customer Service Representative

    Modern Aviation

    Collections representative job in Englewood, CO

    The Company Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements. Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations. Essential Functions Deliver proactive, personalized service to Private and Corporate Aviation clientele. Arrange services including hotel, catering, and ground transportation. Coordinate aircraft services, such as fuel and hangar storage. Input trip data into scheduling software as well as updating customer information in database, as necessary. Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educate customers on available services, promotions, and programs. Process customer invoices. Answer customer questions and resolve issues, as necessary. Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations. Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc. Maintain lobby appearance and keep snack and beverages stocked. Flight tracking via online databases to ensure timely services. Perform other duties that may be assigned, as necessary. Qualifications Minimum Qualifications Must be at least 18 years of age. Must be available to work any shift. Strong verbal and written communication skills. Intermediate knowledge of all Microsoft Office products. Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations. Negotiation and sales skills. Reliable multitasking skills. Valid driver's license. Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus. Predictive Index Assessment - Please click on the link below to complete the assessment. This step is required. ******************************************************************************************* Reports to: Customer Service Manager Supervisory Responsibility: This job has no supervisory responsibilities. FLSA Status: This position is nonexempt. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions. Travel: This position requires no travel. Physical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays. EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. RequiredPreferredJob Industries Other
    $29k-37k yearly est. 11d ago
  • Billing Coordinator

    Cottonwood Community Alternatives

    Collections representative job in Englewood, CO

    Cottonwood Community Alternatives, Inc. is a well-established not-for-profit agency based in Englewood, Colorado that provides services to adults with intellectual and developmental disabilities. Our company is looking for a full-time experienced Billing Coordinator. Important qualifications for this position are excellent computer and organizational skills, high attention to detail and accuracy related to billing/numbers, the ability to communicate clearly at all levels. The ideal candidate for this position is reliable and is committed to consistently meeting deadlines. JOB OVERVIEW: Responsible for all aspects of billing, from review and accurate input of billing information, transmission to outside entities through receipt of payment, and subsequent reconciliation. Research and re-bill unpaid claims or other outstanding receivables; distribute reports as needed. Identify areas of concern and aid in the development of processes for resolution. Perform billing reconciliations. Maintain billing records. Monitor and ensure that billing files are maintained according to agency and governmental standards. Prepare financial documents according to department and audit requirements. Problem-solve issues with supervisor's direction. Implementation of additional billing processes/protocols, and follow-up with related documentation. Assist in schedule preparation for the annual audit as needed. Enroll individuals in online Program Management software. Train Program Managers on attendance and billing process. Assist Accounting and Admin Team as needed. BENEFITS FOR FULL-TIME EMPLOYEES: Health insurance. Voluntary dental and vision insurance. Company paid life/AD&D and long-term disability insurance. 401k retirement plan with company match. Flexible spending account. Paid PTO and holidays. Potential for performance-based raise after 6 months and annually thereafter. 4-day workweek. Longevity bonuses. Pay: $19.00 - $23.00 per hour
    $19-23 hourly 60d+ ago
  • Collections Representative

    Sunrise Innovation && Ventures

    Collections representative job in Denver, CO

    Responsible for all activities associated with the collection of receivables within established corporate guidelines by performing the following duties: • Monitors accounts receivable summary for delinquency through related reports on a regular basis. • Initiates appropriate collection activity via past due notices, telephone, correspondence and collection agency efforts. • Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. • Receives and posts payments, and notifies concerned parties of payments received. • Notifies customers of non-sufficient fund checks, arranges for an alternative method of payment and assesses charges to account. • Receives and responds to collection related inquiries in a prompt manner. • Creates and maintains proper response letters on computer for various incoming correspondence. • Performs other related duties as assigned. Job Requirements Education/Experience: High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience. Skills: Oral Communication Skills Written Communication Skills Reading Skills Customer Relations Customer Service Diplomacy Professionalism Filing Math Aptitude Organization Time Management Computer Literacy
    $33k-42k yearly est. 60d+ ago
  • Telecom Billing Specialist

    Artech Information System 4.8company rating

    Collections representative job in Centennial, CO

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Summary: This positions will assist with Order Management and Customer Billing. This will include managing customer account set up in compliance with contract terms and conditions for accuracy, processing of orders in a timely and accurate method. This position will interface with multiple operational groups across Comcast Business and outside clients to obtain and secure accurate data for billing and customer service requests. The ideal candidate will have an understanding of advanced voice technology and operational issues related to billing issues. ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Process billing set-up for customers accurately and timely for invoice runs. Adjust billing parameters as needed in case of contract changes Research and resolve customer disputes Accurately processing of sales tax, fees, and other miscellaneous charges Process, track and maintain account records accurately. Ability to communicate to high level customer representatives billing details Research and resolve complex customer escalations. Prepare Billing Reconciliations and Root Cause Analysis Meets or exceeds departmental key performance indicators. Professionally interact and engage multiple operational groups across Comcast and outside clients. Represent Comcast in a professional and positive manner in all facets. Ability to work mandatory overtime. Must be able to work all shifts as scheduled, including evenings, weekends and holidays. Punctual, regular, and consistent attendance. Performs other duties as assigned. Qualifications QUALIFICATIONS: Preferred QUALIFICATIONS: Working knowledge of Accounting Principles Telecommunication Billing Experience Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected] om
    $35k-47k yearly est. 60d+ ago
  • Experienced Collections Agents

    Central Portfolio Control 3.6company rating

    Collections representative job in Denver, CO

    (Outbound Agent) ** Central Portfolio ControlMinnetonka, MN OUR TOP 15 COLLECTORS ARE ON PACE TO MAKE OVER 100K THIS YEAR. Central Portfolio Control offers career opportunities for highly-motivated individuals looking for an opportunity to be the best at what they do and get paid like you should. Our unique business provides our employees with unlimited earning potential with flexible hours. We provide our team with the opportunity to build a high-paying career using our businesses infrastructure, technology and experienced leadership. The Ideal candidate is Goal-oriented, Results-driven, Detailed-oriented, Punctual and dependable, Ethical and a great communicator IF THIS IS YOU, CALL TODAY!! Come reap the benefits of what CPC has to offer: Base salary, plus uncapped performance pay. Medical, Dental, Vision, HSA, FSA and matched 401k. Flexible Scheduling, Paid Time Off (PTO) and Paid Holidays. Stability with an industry leader! Many Opportunities for Advancement Bilingual Representatives welcomed and needed! Due to the nature of the business you must be able to pass a criminal background check.
    $25k-32k yearly est. 60d+ ago
  • Patient Collections Specialist

    Orthopedic Centers of Colorado 4.1company rating

    Collections representative job in Denver, CO

    Full-time Description As part of the OCC Central Billing Office (CBO) you will work in collaboration with the other Patient Collection Specialists (PCS). PCS are responsible for all functions related to the collection of payment on patient services. PATIENT COLLECTIONS SPECIALIST ESSENTIAL FUNCTION: Patient Collections Specialists communicate directly with patients regarding their financial responsibility from services provided. Ability to review patient account for accuracy. Adhere to the Collections process and timeline. Document patient interactions timely and accurately in Allscripts PM. Establish payment arrangements per OCC policy. Manage outstanding self-pay accounts and status for management. Prepare unresolved patient accounts to hard collections. Assist with other billing/collection duties as assigned. PATIENT COLLECTIONS SPECIALIST SALARY & BENEFITS: $20-24 per hour Medical, Dental and Vision Insurance within 60 days of employment Generous PTO package and paid holidays Company-paid life insurance and long-term disability insurance Ability to purchase accident insurance, short and long-term disability insurance. Opportunities for internal training and development Annual stipend for continuing education in certain positions Retirement Plan eligibility after one year of service with eligibility in company profit sharing Most positions offer Monday - Friday work schedules Requirements PATIENT COLLECTIONS SPECIALIST REQUIRED QUALIFICATIONS AND SKILLS: Effective communication skills - verbal and written communication. Must possess knowledge of Explanation of Benefits (EOB) and understanding of copays, coinsurance, deductibles, and denial codes, Proficient customer service skills. Allscripts experience preferred. Strong Organizational skills. Ability to multitask. Must be detailed oriented. PATIENT COLLECTIONS SPECIALIST DESIRED QUALIFICATIONS AND SKILLS: 2 years of office experience in medical billing & collections PATIENT COLLECTIONS SPECIALIST WORKING CONDITIONS: Typical business office environment Possibility of local travel Constant viewing of computer monitor, and typing Frequent standing, walking and sitting Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus Hours of business are Monday - Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job. Must be a resident in Colorado. Salary Description $20.00 - $24.00 per hour
    $20-24 hourly 60d+ ago
  • Data Collection Agent Specialist

    Automated Business Products Co

    Collections representative job in Centennial, CO

    The position of DCA Specialist is responsible for making sure the customers print environments are communicating with in house software Data Collection Agents (DCA). The DCA is important in making sure that our service commitment to our customers can be met. The DCA tools are used to transport print information from the customers device into our billing and fulfillment system so that the customer's invoices are accurate, and their supply orders are fulfilled in time so that print environments are not interrupted. This includes, but is not limited to, managing devices that are on the DCA's that are in place. Troubleshooting the devices that are no longer reporting, removing devices that are no longer needed to report, enhancing the customer's view of their devices and ability to understand when supplies or service is needed. This role requires an individual that is motivated to stay on top of communication efforts with the customers. The ability to be a self-starter and prioritize your day based on what customers need the most attention. The day-to-day activities for this position will include: Checking the system status to make sure the software's are communicating properly. Identifying what devices are no longer communicating and contacting the customer contact via phone. The goal of making a minimum of 20 calls to customers each day will be tracked. Assisting the Administration Department when they notice issues with customers that are not billing correctly due to their devices not reporting consistently. Meeting with customers onsite to troubleshoot their print environment so that reporting is accurate. Assist the Administration and Operation teams with additional tasks that are needed in the office. Technical industry knowledge Preferred Skills Some sort of Network knowledge of how software's communicate. The role requires this individual to be proactive in contacting customers that are experiencing network issues that are interrupting the DCA process. Being able to work with MAC, Linux and Window environments. SQL knowledge is beneficial but not required.
    $32k-51k yearly est. 60d+ ago
  • Debt Collector

    National Western Stock Show 3.4company rating

    Collections representative job in Denver, CO

    Debt Collector at National Western Stock Show National Western Stock Show is a premier livestock, rodeo, and equestrian event that takes place annually in Denver, Colorado. With over 100 years of history, the National Western Stock Show is a celebration of all things western and a showcase of the livestock industry. We are proud to bring together farmers, ranchers, and animal lovers from around the world to celebrate our shared passion for the western way of life. Job Description: National Western Stock Show is seeking a dedicated and skilled Debt Collector to join our dynamic team. The ideal candidate will have a strong background in collections, exceptional communication and negotiation skills, and a passion for providing outstanding customer service. This is a full-time position that reports to the Finance Manager and offers a competitive salary and benefits package. Key Responsibilities: • Proactively monitor and manage the organization's accounts receivable portfolio • Communicate with customers via phone, email, and mail to collect outstanding balances • Negotiate payment plans and settlements with customers to resolve delinquent accounts • Act as a liaison between the National Western Stock Show and external collection agencies • Create and maintain accurate records of all collection activities • Analyze aged receivables and develop strategies to improve collection performance • Stay updated on relevant laws and regulations related to collections and ensure compliance • Communicate and collaborate with the finance team to resolve any issues related to collections • Provide excellent customer service while maintaining a professional and courteous demeanor at all times • Perform other duties as assigned by the Finance Manager. Qualifications: • High School diploma or equivalent, some college coursework in Finance or related field preferred • Strong negotiation and communication skills • Outstanding customer service skills • Knowledge of collections laws and best practices • Proficient in Microsoft Office Suite and experience with collections software • Ability to work under pressure and meet deadlines • Excellent organizational skills and attention to detail • Willingness to work occasional evenings and weekends as needed. Working at National Western Stock Show is more than just a job, it's an opportunity to join a passionate and dedicated team that is committed to preserving and promoting the western way of life. If you thrive in a fast-paced environment and are passionate about collections, we want to hear from you! Apply now to join our team and help us continue to make the National Western Stock Show a world-class event.
    $31k-37k yearly est. 60d+ ago
  • Collections Specialist

    Transwest 4.5company rating

    Collections representative job in Denver, CO

    A Collections Specialist in the transportation leasing industry is responsible for managing and recovering lease and rental payments for assets like trucks, trailers, containers, or fleet vehicles, while preserving customer relationships and protecting the lessor's assets. We offer a Full Benefits Package for Eligible Employees Including: * Medical, Dental, and Vision Insurance * Life (Voluntary and Employer Paid) and Disability Insurance * 401(K) with company match beginning with your first contribution. * HSA and/or FSA, as applicable * Paid Time Off, Sick Time, and Company Paid Holidays * Employee Car Discount Program Core Responsibilities: * Accounts receivable management: Monitor aging reports, follow up on past-due invoices, and resolve billing disputes. * Customer outreach: Contact customers (carriers, logistics firms, owner-operators) via phone/email to secure payments and negotiate payment plans. * Contract enforcement: Interpret lease agreements, payment terms, late fees, and default clauses. * Risk mitigation: Identify high-risk accounts early and escalate to management, legal, 3rd Party Collections, or asset recovery teams when needed. * Asset protection: Coordinate with the Asset Recovery Coordinator regarding repossession or return of equipment in cases of default. * Documentation & compliance: Maintain accurate records, comply with FDCPA (where applicable), UCC, and internal policies. Industry-Specific Knowledge: * Transportation cycles: Understand seasonality and how market swings affect cash flow and customer's ability to make payments. * Equipment value & utilization: Awareness of asset condition, mileage/usage, and resale implications, where applicable. * Multi-jurisdiction considerations: Leases and recoveries may span states or countries. Requirements Key Skills: * Strong negotiation and communication skills. * Analytical skills (aging analysis, dispute resolution, payoff calculation). * Contract literacy. * Professional firmness with customer empathy. Typical Metrics: * Days Sales Outstanding (DSO). * Cure rates on delinquent accounts. * Recovery percentages. * Dispute resolution time. * Reduction of past due balance percentage. Required Education, and Experience, Knowledge & Skills: * Bachelor's or associate degree in Business Administration, Accounting, Finance, or related business or communication areas. * Minimum of 5 years' collections experience, preferably in leasing and transportation. * Strong knowledge of debt collections laws and regulations, including the FDCPA. * Strong communication skills, both written and verbal. * Computer skills including CRM, ERP systems (Power BI, Sales Force, Excel, Google). Any and all other duties as assigned by manager. Job Details: * Reports To: Operations Manager * Shift: 1st * Closing Date: Open until filled. #TL
    $33k-41k yearly est. 3d ago
  • Collections Specialist

    All Open Positions

    Collections representative job in Denver, CO

    Job DescriptionDescription: A Collections Specialist in the transportation leasing industry is responsible for managing and recovering lease and rental payments for assets like trucks, trailers, containers, or fleet vehicles, while preserving customer relationships and protecting the lessor's assets. We offer a Full Benefits Package for Eligible Employees Including: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA, as applicable Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program Core Responsibilities: Accounts receivable management: Monitor aging reports, follow up on past-due invoices, and resolve billing disputes. Customer outreach: Contact customers (carriers, logistics firms, owner-operators) via phone/email to secure payments and negotiate payment plans. Contract enforcement: Interpret lease agreements, payment terms, late fees, and default clauses. Risk mitigation: Identify high-risk accounts early and escalate to management, legal, 3rd Party Collections, or asset recovery teams when needed. Asset protection: Coordinate with the Asset Recovery Coordinator regarding repossession or return of equipment in cases of default. Documentation & compliance: Maintain accurate records, comply with FDCPA (where applicable), UCC, and internal policies. Industry-Specific Knowledge: Transportation cycles: Understand seasonality and how market swings affect cash flow and customer's ability to make payments. Equipment value & utilization: Awareness of asset condition, mileage/usage, and resale implications, where applicable. Multi-jurisdiction considerations: Leases and recoveries may span states or countries. Requirements: Key Skills: Strong negotiation and communication skills. Analytical skills (aging analysis, dispute resolution, payoff calculation). Contract literacy. Professional firmness with customer empathy. Typical Metrics: Days Sales Outstanding (DSO). Cure rates on delinquent accounts. Recovery percentages. Dispute resolution time. Reduction of past due balance percentage. Required Education, and Experience, Knowledge & Skills: Bachelor's or associate degree in Business Administration, Accounting, Finance, or related business or communication areas. Minimum of 5 years' collections experience, preferably in leasing and transportation. Strong knowledge of debt collections laws and regulations, including the FDCPA. Strong communication skills, both written and verbal. Computer skills including CRM, ERP systems (Power BI, Sales Force, Excel, Google). Any and all other duties as assigned by manager. Job Details: Reports To: Operations Manager Shift: 1st Closing Date: Open until filled. #TL
    $32k-42k yearly est. 2d ago
  • Collections Specialist

    Mammoth Graphics

    Collections representative job in Denver, CO

    Full-time Description A Collections Specialist in the transportation leasing industry is responsible for managing and recovering lease and rental payments for assets like trucks, trailers, containers, or fleet vehicles, while preserving customer relationships and protecting the lessor's assets. We offer a Full Benefits Package for Eligible Employees Including: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA, as applicable Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program Core Responsibilities: Accounts receivable management: Monitor aging reports, follow up on past-due invoices, and resolve billing disputes. Customer outreach: Contact customers (carriers, logistics firms, owner-operators) via phone/email to secure payments and negotiate payment plans. Contract enforcement: Interpret lease agreements, payment terms, late fees, and default clauses. Risk mitigation: Identify high-risk accounts early and escalate to management, legal, 3rd Party Collections, or asset recovery teams when needed. Asset protection: Coordinate with the Asset Recovery Coordinator regarding repossession or return of equipment in cases of default. Documentation & compliance: Maintain accurate records, comply with FDCPA (where applicable), UCC, and internal policies. Industry-Specific Knowledge: Transportation cycles: Understand seasonality and how market swings affect cash flow and customer's ability to make payments. Equipment value & utilization: Awareness of asset condition, mileage/usage, and resale implications, where applicable. Multi-jurisdiction considerations: Leases and recoveries may span states or countries. Requirements Key Skills: Strong negotiation and communication skills. Analytical skills (aging analysis, dispute resolution, payoff calculation). Contract literacy. Professional firmness with customer empathy. Typical Metrics: Days Sales Outstanding (DSO). Cure rates on delinquent accounts. Recovery percentages. Dispute resolution time. Reduction of past due balance percentage. Required Education, and Experience, Knowledge & Skills: Bachelor's or associate degree in Business Administration, Accounting, Finance, or related business or communication areas. Minimum of 5 years' collections experience, preferably in leasing and transportation. Strong knowledge of debt collections laws and regulations, including the FDCPA. Strong communication skills, both written and verbal. Computer skills including CRM, ERP systems (Power BI, Sales Force, Excel, Google). Any and all other duties as assigned by manager. Job Details: Reports To: Operations Manager Shift: 1st Closing Date: Open until filled. #TL
    $32k-42k yearly est. 1d ago
  • Cash and Collections Specialist

    Fresno 3.7company rating

    Collections representative job in Denver, CO

    About CCS CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer's expectations. Acerca de CCS CCS Facility Services es uno de los proveedores de servicios para edificios más grandes de los Estados Unidos, que brinda servicios de limpieza e ingeniería de instalaciones y edificios a miles de empresas comerciales con un amplio grupo de profesionales experimentados en limpieza e ingeniería. Guiados por un Corazón de Servicio, somos una empresa dedicada a Servir con pasión para superar las expectativas de nuestros clientes. Cash and Collections Specialist Job Description The Cash and Collections Specialist will support the cash application and collections functions for one or more CCS branch offices and will work closely with the Cash and Collections Manager and branch office General Manager(s). This role will be required to handle the collection efforts via phone and email for their assigned accounts, to apply check and ACH payments on a daily basis, and to research unapplied cash to ensure proper application. The candidate will be responsible for a number of tasks, including by not limited to: Manage overall collection efforts for assigned accounts Respond to customer questions and complaints Contact clients via email or phone to resolve billing disputes, determine payment status, and collect on past due invoices Investigate and respond to customer inquiries related to cash application or collections Carry out collection and reporting activities according to specific monthly close deadlines Additional duties as requested Required Skills High level of attention to detail and accuracy Excellent written and verbal communication skills Experience in a customer service-centric environment with a demonstrated ability to effectively interact and communicate with customers in a professional manner Ability to handle confidential and sensitive information Strong organizational, analytical, and problem-solving skills Compensation $23-$25
    $32k-37k yearly est. Auto-Apply 12d ago
  • Accounts Receivable Specialist

    Groundworks 4.2company rating

    Collections representative job in Denver, CO

    The Accounts Receivable Specialist will be responsible for managing all aspects of the accounts receivable process to ensure accurate and timely billing, collection, and cash application for residential and commercial foundation projects. This role supports the company's cash flow management and financial reporting by maintaining strong communication with project managers, clients, and the accounting team, while ensuring compliance with industry-specific billing practices such as lien waivers, retain, and progress billing. Duties and Responsibilities: Prepare, issue, and distribute accurate customer invoices and AIA pay applications in accordance with contract terms and project schedules. Monitor and manage accounts receivable aging reports, follow up on past-due accounts, and perform collections calls to ensure timely payments. Post and reconcile customer payments (checks, ACH, wire transfers) to customer accounts and resolve payment discrepancies. Collaborate with Project Managers to verify billing details, monitor job costing and profitability, and resolve any disputes or discrepancies promptly. Maintain detailed and organized AR records including contract information, change orders, retainage, and lien waivers throughout the billing cycle. Manage lien waiver documentation-preparing and collecting waivers from subcontractors and vendors as required. Assist in month-end and year-end closing activities related to accounts receivable and support audit preparation. Generate regular AR status reports and provide updates to finance leadership and project teams on accounts receivable performance. Identify opportunities to improve AR processes and recommend policy adjustments to increase efficiency. Ensure compliance with company policies and relevant financial regulations affecting construction billing and collections. It is an essential function of this job that the employee regularly and reliably reports to work on time each working day. Qualifications: Associate's degree in Accounting, Finance, or related field required; Bachelor's degree preferred. 3-5 years of accounts receivable experience within the construction industry or related project-based environment. Strong understanding of construction billing practices including progress billing, liens, retainage, and AIA billing formats. Proficient with accounting software and Microsoft Office Suite, especially Excel; experience with ERP/construction accounting software a plus. Excellent organizational and communication skills to manage multiple accounts and interact effectively with project teams and clients. Ability to work independently, prioritize workload, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving skills and accuracy in financial data handling. What we provide for our employees Competitive base wage based on experience Equity ownership in the nation's largest and fastest growing foundation repair and water management company The best-in-class training programs Advanced leadership training opportunities Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods Paid time off including 6 holidays after applicable waiting period
    $38k-48k yearly est. Auto-Apply 60d+ ago
  • Healthcare Billing Specialist

    Clinica 4.0company rating

    Collections representative job in Lafayette, CO

    As our Billing Specialist, you will work with assigned payers and accounts from initiation of one-touch, clean claim submission through payment resolution, including billing, rebilling/appeals, account resolution, and denial management. You will ensure that our receivables are entered and processed while maintaining customer/client support in a trauma-informed approach. You will report to the AR Supervisor. You will be in a hybrid setting, coming to the Lafayette, CO office twice per week. Job Profile: * Do you have experience complete billing process with Medicaid regarding mental and behavioral health, including substance use disorders (SUD), submitting claims to assigned payers within filing requirements? * Are you accurate in posting payments? * Do you have experience following-up on all rejections, denials, and past due accounts to maximize collections? * Are you good at resolving problems regarding billing failures and re-bills for assigned payers and accounts? * You will prepare and complete the deposit process daily from start to finish including copying, tracking, and maintaining accurate files and recording in the General Ledger. * Have you completed worked with refunds, unclaimed funds, and escheatment process for assigned payers? * In your experience, have you responded to requests for information from customers (internal and external), work with other staff, clients or external third-party payers to resolve problems, challenges, or systemic issues? If this sounds like you, it may be a good time to join us at Mental Health Partners and grow your career with us. Today is the day to apply with us! What's In It For You: * Medical (Kaiser and Cigna options), dental, vision, FSA, HSA, life, disability, and retirement (with company match) plans * Paid time off, paid holidays, and a comprehensive wellness program * Commitment to Justice, Equity, Diversity, and Inclusion work * Company contribution to student loans * Engaged employer who believes you are an important factor in delivering our mission to the community with lots of opportunity to for dialogue with leaders * Training, personal, and professional growth opportunities What We Need: * High School diploma or equivalent required. * Post high school business training desired. * Three (3) years recent accounts receivable/customer service experience in mental healthcare Medicaid billing and collections to include computerized billing systems, cash receipts, private collections, Medicaid, Medicare, managed care and/or traditional insurance. This position will be posted, at minimum, until 12/8/25 and may remain open until a sufficient candidate pool has been collected. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. As a condition of employment, you will be required to receive the annual influenza vaccine. Medical exemptions or religious accommodations may be requested.
    $36k-43k yearly est. 35d ago

Learn more about collections representative jobs

How much does a collections representative earn in Aurora, CO?

The average collections representative in Aurora, CO earns between $30,000 and $47,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Aurora, CO

$37,000

What are the biggest employers of Collections Representatives in Aurora, CO?

The biggest employers of Collections Representatives in Aurora, CO are:
  1. Enova
  2. Sunrise Innovation && Ventures
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