Collections representative jobs in Baltimore, MD

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. Our billing team is growing and we're seeking to add several members to our billing coordinator level positions. Job Summary: The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis. Job Responsibilities Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate. Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts. Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges. Performs “transfer” and “divide” functions, and balances and reprints proformas at billing attorney's request. Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates. Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts. Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy. Documents billing process and updates documentation for procedures related to special client billing arrangements. Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested. Participates in special projects as required. Qualifications Requirements: Knowledge, Skills and Abilities: Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use. Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues. Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements. Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment. Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets. Demonstrated ability to prepare analysis of complex issues and information. Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner. Demonstrated ability to communicate clearly and effectively, both orally and in writing Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion. Education The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education. Experience The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm. Additional Information Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service. Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors. EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.

THE FIRM As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the "100 Best Companies to Work For" for 26 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion. JOB DESCRIPTION Step into the dynamic role of coordinating client invoicing and electronic billing, where you'll navigate a multitude of client systems to ensure precision and efficiency. Embrace the challenge of handling intricate adjustments to PDF and electronic bills, while swiftly interpreting and responding to report and information requests from attorneys, legal administrative assistants, clients, and other key stakeholders. This position demands exceptional attention to detail, stellar organizational skills, and the ability to communicate and collaborate effectively across diverse teams. Join us and be at the forefront of revolutionizing our billing processes! ESSENTIAL DUTIES Handle incoming requests for client invoices, write-offs, discounts, bill template changes, electronic billing requests, report requests, access changes, billing rate information and many other billing-related questions. Manage all billing activities for assigned electronic billing clients, assigned attorneys, and other complex clients and matters as assigned. Configure and maintain electronic billing profiles with any assigned e-billing vendors (Tymetrix360, Legal Tracker, Passport, CounselLink, Collaborati, Bridgeway Corridor and many others) including coordination of new matters, timekeeper and rate approvals, required task and activity code information, client billing guidelines, following up on AR and reduced/rejected invoices. Monitor Accounts Receivable (AR) and unbilled time and costs on assigned attorneys/clients/matters to ensure timely billing and payment of client invoices. Proactively communicate with all parties and address any issues or concerns. Consult with attorneys, and legal administrative assistants and utilize all of the functionality in the firm's billing systems to identify solutions and best practices for meeting client billing requirements. Effectively utilize reports and inquiry tools in the firm's billing systems, Microsoft Excel and other various reporting and information tools to respond to information requests from clients, attorneys and legal administrative assistants. Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts. This position requires routine communication with firm attorneys, client contacts, legal administrative assistants and others, both inside and outside the firm. Maintain the confidentiality of all financial matters exposed to during the course of performing job duties. SKILLS NEEDED TO BE SUCCESSFUL Strong skills in electronic billing across a wide variety of client e-billing systems. Extensive knowledge of Aderant Expert legal billing solutions. Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.). Excellent oral and written communication skills, including the ability to correctly interpret communications from a variety of sources and also explain complex technical communications to contacts in various roles. Must have a high level of customer service with the ability to build strong positive team relationships. Ability to maintain confidentiality of all financial matters. Thorough understanding of firm and finance department policies and procedures and ability to identify issues and enforce compliance with those policies and procedures. Excellent organizational skills for prioritizing workload. EDUCATION & EXPERIENCE 2+ years of previous experience in legal billing environment. Bachelor's degree preferred. The salary range for this position in New York City and Washington, DC is $80,000 - $95,000 and represents the firm's good faith minimum and maximum range for this role at the time of posting. The actual salary offered will be dependent on various factors, including but not limited to, the candidate's experience, education, relevant certifications, geographic location, market demands, and specific business needs. Generally, candidates are considered for the higher end of the salary range when they bring the requisite level of experience and expertise to the role. EQUAL OPPORTUNITY EMPLOYER Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices. The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time. Professional business references and a background screening will be required for all final applicants selected for a position. If you need assistance or an accommodation due to a disability you may contact *************************. Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.

SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the DC office. The ideal candidate has a Bachelor's Degree and 3-5 years of Legal Billing experience is required (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************

Primary Function Promotes the credit union's loan products and services to potential and existing members. Receives and initiates calls to assist members regarding borrowing needs and options. Ensures conditions for pre and post loan closings are cleared. Perfects liens on collateral, insurance placement and documentation. Performs VISA credit card file maintenance. Provides the highest level of quality member service. Major Duties and Responsibilities Communicates promotional information about loan products to members and answers inquiries from members concerning loan services. Assists members in completion of consumer, credit card and mortgage loan applications. Performs loan disbursals, in-person or electronically, complying with all approval criteria. When disbursing funds, makes sure the member is familiar with all the terms, conditions, and collateral held on the note and disclosure. Performs all administrative duties associated with the VISA credit card program, establishing accounts, and performing account maintenance. Gathers, compiles, and prepares loan documents, liens, files, reports, and/or other legal matters relating to loans. Maintains and updates the security interest and insurance of all vehicle loans, title tracking, ensuring accurate and complete record retention. Release liens at the request and, on approval of the lending team. Maintains member loan files. Represents the credit union in a courteous and professional manner. Provides prompt, efficient, and accurate service to members. Maintains member confidentiality. Performs other duties as assigned. Skills, Knowledge, and Experience One to two years' experience in lending in a credit union or other financial institution preferred. Knowledge of lending principles and procedures, loan services, and credit union philosophy ideal. A2-year college degree or completion of specialized course study/certification in business and/or financial services. Well-developed communication and analytical skills required. Knowledge of Microsoft office products preferred: MS. Word, Excel, PowerPoint, Outlook and Teams. Proficiency in Spanish preferred. Disclaimer This position description is not a complete statement of all duties and responsibilities comprising the position. It contains only the facts necessary to evaluate the position on a fair basis.

We are looking for a detail-oriented Billing Coordinator to join an international law firm and their experienced Billing team. This role involves managing billing processes, ensuring accuracy invoices, and maintaining efficient billing arangements and procedures. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional service. Responsibilities: - Prepare and issue accurate billing statements in a timely manner. - Oversee collections processes to ensure payments are received promptly. - Maintain and update the computerized billing system to reflect current data. - Resolve billing inquiries and discrepancies with professionalism and efficiency. - Collaborate with internal teams to streamline billing workflows. - Generate and analyze reports to monitor billing performance and identify areas for improvement. - Ensure compliance with company policies and applicable regulations in all billing activities. - Train and assist team members in utilizing billing systems effectively. - Provide recommendations to enhance billing procedures and improve customer satisfaction. All interested candidates in this Billing Coordinator role and other fulltime permanent opportunities across the Washington, D.C. area please send your resume to Justin Decker via LinkedIn Requirements - Minimum of 3 years of experience in billing or a related field. - Proficiency in computerized billing systems and processes. - Strong understanding of billing functions, including statement preparation and collections. - Excellent organizational and time-management skills. - Ability to analyze data and generate reports. - Effective communication skills, both written and verbal. - Problem-solving abilities to address and resolve billing discrepancies. - Familiarity with relevant regulations and compliance standards. All interested candidates in this Billing Coordinator role and other fulltime permanent opportunities across the Washington, D.C. area please send your resume to Justin Decker via LinkedIn Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Job Description Kapitus is looking for a diligent collector to join our growing Operations team. You will report to the Collections Team Manager and collect on defaulted accounts owed to the company. You will work with Operations Management Team to meet the monthly targets. What you will do: Provide tools, strategies and best in class service to establish repayment behaviors with customers Develop and negotiate payment plans, while adhering to all legal regulations and compliance requirements Keep detailed records of all customer communications, payment plans that customer's have agreed to, and amounts paid Performs maintenance, research, and resolution on past due accounts Ensure appropriate written correspondence is generated and sent to customers Access database information, pulling up credit reports, and locating other publicly available records in adherence to the Fair Debt Collection Practices Act Achieve department KPIs for calls to customers and payment arrangements, while meeting all quality guidelines Identify and recommend improvement opportunities to all collections/recovery specific platforms, systems and tools to support operational effectiveness, improve customer experience, and to remain at the forefront of technology in the collections space What we are looking for: 2+ Years of Collections, Recovery or Sales experience Call Center experience Strong written and verbal communication Experience being a contributor for policies and procedures Experience achieving metric and quality performance High School Diploma or GED Kapitus Total Rewards Package Includes: Competitive Base Salary Range of $33,400 - $51,500. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience. Monthly Operations Incentive Plan Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance , ensuring our employees have comprehensive protection without any personal expense. Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events. Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones. LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts. Financial services such as LegalShield. Relaxation and stress management tools, including a fully covered annual subscription to The Calm App. Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life. Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities. Paid Time Off & Sick Time Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

About the Job Responsible for the effective management of Patient Transportation services. This includes but is not limited to the successful building and management of interdepartmental relationships patient and customer satisfaction program quality standards performance improvement and personnel performance and productivity. Responsible for the overall planning organizing and supervising of Patient Transportation and Hospital activities such as clinical emergency emergency preparedness and security notification. Ensures compliance with regulatory agencies and with established WHC policies and procedures. Primary Duties and Responsibilities * Assists Director and Operations Manager in achieving financial objectives; ensures department operates within budget; controls expenses within area of responsibility. Ensures that department operations are conducted safely and in accordance with all Hospital and governing bodies rules/regulations. Responsible for implementation of safety initiatives. * Supervises Transport Services Assistants and dispatchers assigned to area or shift. Completes uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff. * Maintains a safe healthy orderly and pleasant work environment for staff; ensures dispatch equipment is safe and in good clean working condition; provides and maintains adequate levels of supplies and equipment. * Explains and develops dispatcher logic and transporter activities. Ensures proper operation of Teletracking hardware software programs page and phone handling systems; troubleshoots and works with Information Systems and Teletracking; ensures configurations are accurate and revise when necessary. Implements down time procedures when necessary. * Develops and promotes positive effective customer service relations with patients patient family members visitors and staff; ensures accurate and timely dispatch of transport requests; ensures maximum staff productivity. * Identifies analyzes and solves problems. Maintains current knowledge of technical and business developments and communicates relevant information to the work group. Reports pertinent issues directly to Operations Manager and Director. * Prepares coordinates and implements operations plan reports on objectives and special requirements estimates budgetary requirements for equipment supplies and staff for area of responsibility. Reviews plans and coordinates staffing schedule with departmental peers. Monitors and adjusts staffing patterns and schedules to accommodate both planned and unexpected alternation in workload and/or resource availability. Establishes work schedules and staff assignments to ensure 24 x 7 coverage. * Supervises staff sets schedules to maximize utilization of staff and minimize delays to patients. In conjunction with Department Manager and Director hires orients trains counsels/evaluates and as necessary reprimands/ terminates staff according to WHC and departmental policies and procedures. Sets standards for conduct of work and required performance and ensures compliance with such standards including uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff as needed. * Resolves problems related to patient visitor staff or employee complaints; resolves problems associated with Patient Transport Services; recommends and participates in the solution of on-going problems or trends. Recommends develops and implements process improvement initiatives. * Reviews request for Patient Transportation activities and services with other departments to assure tasks are handled in the most efficient manner considering the available resources of dispatched personnel transport services assistants assigned to specific areas and transport services assistants performing routine service requests. Serves as a primary liaison to develop service agreements as appropriate. Monitors work performance to assure completion of all tasks with emphasis on safety customer service efficiency and continuous improvement. * Ensures compliance with but not limited to Federal State DOH Joint Commission OSHA and CDC regulations. Assists in preparation for regulatory surveys. * Attends unemployment hearings grievances and arbitrations with Director and/or appropriate staff. * Performs other duties as assigned. Minimal Qualifications Education * High School Diploma or GED required Experience * Less than 1 year of progressively more responsible job-related experience required Knowledge Skills and Abilities * Some proficiency in basic computer applications including Word Excel and Powerpoint This position has a hiring range of USD $49,192.00 - USD $87,422.00 /Yr. General Summary of Position Responsible for the effective management of Patient Transportation services. This includes but is not limited to the successful building and management of interdepartmental relationships patient and customer satisfaction program quality standards performance improvement and personnel performance and productivity. Responsible for the overall planning organizing and supervising of Patient Transportation and Hospital activities such as clinical emergency emergency preparedness and security notification. Ensures compliance with regulatory agencies and with established WHC policies and procedures. Primary Duties and Responsibilities * Assists Director and Operations Manager in achieving financial objectives; ensures department operates within budget; controls expenses within area of responsibility. Ensures that department operations are conducted safely and in accordance with all Hospital and governing bodies rules/regulations. Responsible for implementation of safety initiatives. * Supervises Transport Services Assistants and dispatchers assigned to area or shift. Completes uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff. * Maintains a safe healthy orderly and pleasant work environment for staff; ensures dispatch equipment is safe and in good clean working condition; provides and maintains adequate levels of supplies and equipment. * Explains and develops dispatcher logic and transporter activities. Ensures proper operation of Teletracking hardware software programs page and phone handling systems; troubleshoots and works with Information Systems and Teletracking; ensures configurations are accurate and revise when necessary. Implements down time procedures when necessary. * Develops and promotes positive effective customer service relations with patients patient family members visitors and staff; ensures accurate and timely dispatch of transport requests; ensures maximum staff productivity. * Identifies analyzes and solves problems. Maintains current knowledge of technical and business developments and communicates relevant information to the work group. Reports pertinent issues directly to Operations Manager and Director. * Prepares coordinates and implements operations plan reports on objectives and special requirements estimates budgetary requirements for equipment supplies and staff for area of responsibility. Reviews plans and coordinates staffing schedule with departmental peers. Monitors and adjusts staffing patterns and schedules to accommodate both planned and unexpected alternation in workload and/or resource availability. Establishes work schedules and staff assignments to ensure 24 x 7 coverage. * Supervises staff sets schedules to maximize utilization of staff and minimize delays to patients. In conjunction with Department Manager and Director hires orients trains counsels/evaluates and as necessary reprimands/ terminates staff according to WHC and departmental policies and procedures. Sets standards for conduct of work and required performance and ensures compliance with such standards including uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff as needed. * Resolves problems related to patient visitor staff or employee complaints; resolves problems associated with Patient Transport Services; recommends and participates in the solution of on-going problems or trends. Recommends develops and implements process improvement initiatives. * Reviews request for Patient Transportation activities and services with other departments to assure tasks are handled in the most efficient manner considering the available resources of dispatched personnel transport services assistants assigned to specific areas and transport services assistants performing routine service requests. Serves as a primary liaison to develop service agreements as appropriate. Monitors work performance to assure completion of all tasks with emphasis on safety customer service efficiency and continuous improvement. * Ensures compliance with but not limited to Federal State DOH Joint Commission OSHA and CDC regulations. Assists in preparation for regulatory surveys. * Attends unemployment hearings grievances and arbitrations with Director and/or appropriate staff. * Performs other duties as assigned. Minimal Qualifications Education * High School Diploma or GED required Experience * Less than 1 year of progressively more responsible job-related experience required Knowledge Skills and Abilities * Some proficiency in basic computer applications including Word Excel and Powerpoint

Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans. Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment. Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans. Locate lost borrowers utlilizing skip-tracing techniques. Qualifications High School diploma or GED Excellent communication, judgment and analytical skills Ability to work in a fast-paced environment and multi-task At lease two years collection experience; auto experience preferred Additional Information EOE

HUMINT Collection Management Officer Orbis Operations is a leading Irregular Warfare training and consulting firm supporting the US Department of Defense and Intelligence Community as well as commercial clients. Orbis is currently seeking a full-time Collection Management Officer (CMO) to support a customer's operational requirements in the DC area. The position requires an active Top Secret and Sensitive Compartmented Information with a polygraph examination. Successful candidate will work well in team environments and will be capable of operating independently with minimal supervision. Candidate will interact with customer personnel at all levels within the customer organization. The position requires prior experience as a CMO and experience supporting HUMINT operations. JOB DESCRIPTION: The primary functions of a CMO is to actively manage the two-way dialogue between the intelligence organization and intelligence consumers, establish and identify intelligence collection requirements, and evaluate intelligence to ensure collection is providing US foreign policy and national security decision-makers with timely, accurate, clear, and concise reporting. CMOs also provide detailed knowledge of cases and demonstrate objective analysis to specific operations that result in assessments and recommendations for collection requirements and operational testing methodology. CMOs will utilize client-specific databases to conduct multiple layers of research and write summaries, reports, official correspondence, and guidance. Daily activities include: Guide intelligence collection and dissemination by serving as the bridge between the client and intelligence community Draft questions and areas for follow-up and work with the client to draft reports that convey the information accurately and clearly Provide operational guidance for ongoing cases, ensuring any CI issues are identified to protect the client's personnel and facilities Establish and identify intelligence collection requirements, validate sources and evaluate intelligence production Provide briefings on cases to senior officials and identifying potential issues REQUIRED EDUCATION/SKILLS: TS/SCI with Polygraph required 3 years of experience as a Collection Management Officer Prior experience supporting HUMINT operations Bachelor's degree is required PREFERRED QUALIFICATIONS: CMO Certification is a plus Ability to plan and organize tasks independently Exercise sound operational judgment Strong written and oral communication, organization, and interpersonal skills Ability to pose creative solutions to operational challenges Orbis Operations is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team. **Responsibilities** + Manages the Firm's collection processes/account maintenance at a regional level. + Provide excellent and thoughtful client service to hundreds of Firm clients + Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues. + Is in direct contact with the Firm's clients, including their highest level of management. + Act as a resource to other Credit Managers. + Partner with collections/accounting staff in other Dentons Offices for updates on open items. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + Bachelor Degree or equivalent experience required. + Preferred background includes interaction with senior management personnel. + Business collection or law firm experience would be a plus. + Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred + Expertise with ARCS recommended + Proficient in Microsoft Excel and Word + Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals + Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues **Salary** Chicago Only DOE: $95,840 - $119,800 Washington, DC Only DOE: $99,680 - $124,600 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Dallas **Nearest Secondary Market:** Fort Worth

IS HYBRID. Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 and 2025 award! We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success. Do you have excellent verbal and written communication skills? Are you an independent worker? If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Collections Specialist to join our dynamic team! About us: Our Difference: What makes Lafayette Federal cutting-edge ? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek's America's Best Bank's list, (2) we've received a 5-star rating from Bauer financial, and (3) we've also received national recognition by S&P Global' s Top Performing Credit Union's! Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community. Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry. About the role: We are currently seeking an Collections Specialist to assist the Default Prevention and Recovery department in monitoring loans that are in default in the credit union loan portfolio as well as providing support services in managing the process of loan extensions, loan modifications and foreclosures Requirements A day in the life of a Collections Specialist will include: Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up. Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets. Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing. Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures. Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately. Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts. Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system. Top benefits or perks: Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including: Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) Fully funded deductible (HMO Plan) 401k employer matching contribution Income protection with life insurance, short and long-term disability Paid time off, holiday leave & birthday leave Educational assistance Commuter benefits program and more! Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications. Location: We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment. The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. *Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer *EOE/AA/DISABILITY/VETERAN Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)

Ensuring that client information details are kept up-to-date. Creating and sending invoices and statements to customers. Checking the data input to ensure the accuracy of the final bill. Tracking payments and ensuring that the cash flow into the company is buoyant. Reporting issues or irregularities to the financial head of the company. Fixing billing errors by issuing debit and credit memos. Recovering outstanding debts. Handling clients' account queries. Initiating new procedures for billing. Invoice Clerk Requirements: A high school diploma or GED. At least two years of clerical office or administration experience. An associate's degree in accounting is preferred. Experience as an invoice clerk or in general accounting is preferred. Proficiency in MS Office (especially Excel) and working knowledge of accounting software, such as Quickbooks. Excellent mathematics and problem-solving skills. The ability to consistently meet deadlines and to work well under pressure. Excellent organizational skills and attention to detail. The ability to handle customer queries calmly. The ability to work independently or as part of a team.

We are seeking a detail-oriented and results-driven Collections Specialist to manage and resolve outstanding accounts receivable. The ideal candidate will be skilled in communicating with clients, maintaining positive relationships, and ensuring timely payment collection while upholding company policies and compliance standards. This is a fully onsite position Salary: $26-30/hr Responsibilities: Contact customers via phone, email, and written correspondence to follow up on overdue accounts. Negotiate payment arrangements, settlements, or payment plans in accordance with company guidelines. Maintain accurate and up-to-date records of collection activity in the system. Research and resolve payment discrepancies, billing issues, and disputes. Prepare regular reports on collection activities, outstanding balances, and payment trends. $26 - $30 an hour

Job DescriptionOpen Source Collection Specialist (OSINT Analyst) Location: Washington, D.C. | Type: Full-Time | Clearance: TS/SCI + DHS Suitability is part of an active proposal effort and is contingent upon contract award. Overview DarkStar Intelligence is seeking Open Source Collection Specialists (OSINT Analysts) to support the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A), specifically the Open Source Intelligence Division (OSID) and Intelligence Watch and Coordination Center (IWCC). The OSINT Specialist provides 24/7/365 open-source collection, analysis, and dissemination of publicly available information (PAI) in support of national homeland security missions. This role identifies, collects, and aggregates information from the surface, deep, and dark web to address DHS information requirements and emergent threats. Key Responsibilities Conduct open source collection to support tactical and operational intelligence requirements. Identify, collect, and analyze OSINT, social media, gray literature, and other publicly available information using Government-approved tools. Produce daily, weekly, and monthly intelligence summaries and reports as directed or in response to RFIs. Develop and maintain analytical procedures to meet evolving mission requirements and ensure operational effectiveness. Support DHS I&A Watch operations by providing real-time collection on emergent threats, breaking events, and crisis situations. Maintain situational awareness and conduct information exchanges with DHS I&A, the Intelligence Community (IC), and Federal, State, Local, Tribal, Territorial, and Private (FSLTTP) partners. Identify new sources of publicly available information across the surface, deep, and dark web. Support the development of OSINT targeting and exploitation techniques, tools, and tradecraft. Assist with developing OSINT collection plans and disseminating information products. Support DHS exercises by providing analytical input and participating in scenario development and execution. Provide foreign language translation support using approved online resources as needed. Follow DHS-approved procedures for transmitting, sharing, and safeguarding sensitive or classified information. Minimum Qualifications Active TS/SCI and DHS Suitability determination. Bachelor's degree or higher in International Studies, Intelligence, Homeland Security, Criminal Justice, or a related field from an accredited institution. Minimum of six (6) years of experience performing Open Source Collection in support of tactical and operational intelligence missions. Understanding of DHS I&A authorities, component missions, and intelligence processes. Knowledge of open source domains, including surface, deep, and dark web. Knowledge of multiple collection techniques, planning, and dissemination practices Desired Qualifications Experience supporting DHS I&A or Intelligence Community watch and warning operations. Familiarity with Homeland Security Priority Framework (HIPF) alignment. Experience developing OSINT methodologies, policy, and tradecraft. Demonstrated ability to brief senior leadership and write for executive audiences. Experience mentoring or leading small analytic teams. Compensation & Benefits Compensation will be based on qualifications and experience. Contact **************************** for details. Additional Details Travel: As required. Work Environment: On-site, within a secure DHS facility; 24/7/365 rotational shift schedule supporting around-the-clock operations. Security Note U.S. citizenship required. Must obtain and maintain DHS Suitability. Adherence to DHS security protocols, including training, NDAs, and proper handling of SBU and classified information. About DarkStar Intelligence DarkStar Intelligence is a Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to advancing national security through mission support and tradecraft development. We prioritize both client satisfaction and employee retention, delivering high-quality, intelligence-based solutions grounded in our “Core Four” values: Humility: We place mission success above personal recognition. Passion: We bring enthusiasm and dedication to every challenge. Agility: We adapt quickly to evolving operational needs. Ownership: We hold ourselves accountable for results and uphold the highest standards of excellence. We are mission-driven and results-oriented, striving to make our country safer through every task we undertake. Equal Employment Opportunity (EEO) Commitment At DarkStar Intelligence LLC, we are committed to maintaining a professional and legally compliant work environment where individuals are treated with respect and fairness. We adhere strictly to all applicable Equal Employment Opportunity (EEO) laws and regulations. Employment decisions at DarkStar are made solely on the basis of individual qualifications, performance, and business needs. We prohibit discrimination in all aspects of employment-including hiring, compensation, promotion, training, discipline, and termination-on the basis of: Race or color, Religion, Sex (including pregnancy, sexual orientation, and gender identity), National origin, Age, Disability, Genetic information, Veteran status. Or any other status protected by applicable federal, state, or local law Our EEO standards are embedded in all employment practices to ensure compliance, fairness, and accountability. We enforce a zero-tolerance policy for unlawful discrimination or harassment and encourage employees to report concerns without fear of retaliation. EEO Flyer: shorturl.at/abp NX Employee Benefits DarkStar Intelligence provides a competitive and comprehensive benefits package to support the health, financial stability, and personal well-being of our team members. Core Benefits for employees: Health Coverage: Medical, dental, and vision plans Income Protection: Life insurance, short-term disability, and long-term disability Retirement Planning: 401(k) plan with employer contributions Work-Life Support: Employee Assistance Program (EAP) and legal services Paid Leave: Generous PTO, 11 paid federal holidays, and one floating holiday Voluntary Benefits: Legal & Identity Protection: LegalShield and IDShield Additional Insurance: Whole life, accident, and critical care coverage We believe in recognizing and supporting the professionals who make our mission possible. Your well-being is an investment in our collective success. Powered by JazzHR pR10PO16X1

Job DescriptionDescription: HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C. The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners. Key Responsibilities include but are not limited to: Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas. PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest. Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence. Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards. Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations. Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics. Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence. Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness. Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data. This is position is contingent on contract award. Veterans receive hiring preference. Requirements: The following are the minimum requirements for this position: Possess a current, active TOP SECRET Clearance Must be a U.S. Citizen Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership Experience with Intelligence Community (IC) is desired Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations. Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process. Experience working with Microsoft Office suite and IC data systems.

Job Description Discovery & Collection Specialist - Junior (1-3 Years experience) TS/SCI REQUIRED Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts. Minimum Education/Work Experience: Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS) Knowledge of GEOINT tasking and collection processes and protocols Knowledge of national, commercial, and airborne GEOINT sensors and capabilities Knowledge of multi INT sources and capabilities Ability to work independently or as part of a team to develop GEOINT collection strategies Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration HS diploma or GED GIMS Certification Desired Skills/Qualifications: Experience as an adjudicator within GIMS Experience as an imagery or geospatial analyst Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS) Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development Ability to facilitate interagency collaboration BA or BS degree preferred; MA or MS degree a plus

Who we are: Walsingham partners with the government to provide the highest-quality, most responsive support possible for our warfighters in peaceful and hostile environments across the globe. We provide comprehensive service capabilities in operations and maintenance; energy and fuel management; infrastructure and logistics; training solutions; and intelligence support. With demonstrated experience supporting contracts within and outside of the United States, Walsingham brings a unique blend of worldwide logistics, broad operational staffing, and the expertise to manage government-owned contractor-operated facilities. : Open-Source Collection Specialist (This position is contingent upon contract award.) Job Type: Full time and On-site Position Summary: WGI is seeking an Open-Source Collection Specialists (OSINT Analysts) to support the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A), specifically the Open-Source Intelligence Division (OSID) and Intelligence Watch and Coordination Center (IWCC). The OSINT Specialist provides 24/7/365 open-source collection, analysis, and dissemination of publicly available information (PAI) in support of national homeland security missions. This role identifies, collects, and aggregates information from the surface, deep, and dark web to address DHS information requirements and emergent threats. Roles and Responsibilities include but are not limited to : Conduct open-source collection to support tactical and operational intelligence requirements. Identify, collect, and analyze OSINT, social media, gray literature, and other publicly available information using Government-approved tools. Produce daily, weekly, and monthly intelligence summaries and reports as directed or in response to RFIs. Develop and maintain analytical procedures to meet evolving mission requirements and ensure operational effectiveness. Support DHS I&A Watch operations by providing real-time collection on emergent threats, breaking events, and crisis situations. Maintain situational awareness and conduct information exchanges with DHS I&A, the Intelligence Community (IC), and Federal, State, Local, Tribal, Territorial, and Private (FSLTTP) partners. Identify new sources of publicly available information across the surface, deep, and dark web. Support the development of OSINT targeting and exploitation techniques, tools, and tradecraft. Assist with developing OSINT collection plans and disseminating information products. Support DHS exercises by providing analytical input and participating in scenario development and execution. Provide foreign language translation support using approved online resources as needed. Follow DHS-approved procedures for transmitting, sharing, and safeguarding sensitive or classified information. Minimum Qualifications: Active TS/SCI and DHS Suitability determination. Bachelor's degree or higher in International Studies, Intelligence, Homeland Security, Criminal Justice, or a related field from an accredited institution. Minimum of six (6) years of experience performing Open-Source Collection in support of tactical and operational intelligence missions. Understanding of DHS I&A authorities, component missions, and intelligence processes. Knowledge of open-source domains, including surface, deep, and dark web. Knowledge of multiple collection techniques, planning, and dissemination practices Desired Qualifications: Experience supporting DHS I&A or Intelligence Community watch and warning operations. Familiarity with Homeland Security Priority Framework (HIPF) alignment. Experience developing OSINT methodologies, policy, and tradecraft. Demonstrated ability to brief senior leadership and write for executive audiences. Experience mentoring or leading small analytic teams. Additional Information: This job description is intended to outline the primary duties and responsibilities of the Open-Source Collection Specialist's role. It is not designed to be a comprehensive listing of all tasks or responsibilities that may be required. Duties, responsibilities, and activities may change at any time with or without notice. EEO statement: Walsingham Group is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

SourcePro Search has a fantastic opportunity for a Legal Billing Coordinator with a prominent and top ranked global law firm. The ideal candidate has 3+ years of experience as a Legal Billing Assistant (large firm preferred) and extensive experience with Elite. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************

Requirements A day in the life of a Collections Specialist will include: Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up. Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets. Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing. Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures. Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately. Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts. Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system. Top benefits or perks: Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including: Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) Fully funded deductible (HMO Plan) 401k employer matching contribution Income protection with life insurance, short and long-term disability Paid time off, holiday leave & birthday leave Educational assistance Commuter benefits program and more! Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications. Location: We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment. The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. *Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer *EOE/AA/DISABILITY/VETERAN Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)