Collections representative jobs in Beaverton, OR - 423 jobs
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Puget Collision 4.6
Collections representative job in Salem, OR
The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process.
Job Responsibilities:
Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items.
Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members.
Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair.
Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader.
Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships.
Follow-up on all Missed Opportunities
Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates.
Oversee processing of initial insurance assignments, customer contact/appointment verification.
Ensure all scheduled in repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file.
Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills.
Confirm customer information is accurate and complete for all communication needed.
Ensure file is ready, vehicle is complete and CSR Quality Control Checked before customer is called for vehicle delivery.
Daily audit of all Parts invoices posted in CCC
Ensure Banking Transactions & Deposits are posted and completed accurately by deadline.
Open mail daily and disperse appropriately including invoices and statements.
Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available.
Monitor and replenish office supplies and orders needed for the shop with Center Leader approval.
Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop.
Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies.
Key Performance Metrics
Customer Service Index Score 95%, Kept Informed, Net Promoter Score
Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%.
Ask for the sale and schedule the repair: 75% Closing Ratio.
Skills/Qualifications:
Collision University Training required in first 6 months of employment.
Basic Computer Skills are necessary to navigate company systems & communicate with customers.
Must be able to multi-task in a high-paced environment with a flexible attitude.
The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner.
Behavioral Excellence Required:
Perform all assigned responsibilities according to the Company Standard Operating Procedures.
Adheres to the companys non-disclosure and confidentiality policies concerning customer information.
Compensation details: 18-25 Hourly Wage
PI4f47093c4efb-31181-39512250
$28k-37k yearly est. 8d ago
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Customer Representative Specialist / Bureau of Motor Vehicles
Secretary of State 4.1
Collections representative job in Portland, OR
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department: Secretary of State - BMV
Location: Portland, Maine
Schedule: Monday - Friday
Job Class & Grade: 6604 - 16
Salary: $18.76 - $27.03
Closing Date: January 29, 2026
This position starts at step 3 $20.75
Join Our Team at the Department of the Secretary of State
At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.
Are you ready to make a difference?
We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team.
About the Position:
The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. This is a designated Rover position and requires the incumbent to possess and maintain a valid driver's license. Travel to other branch locations may be required on business needs. Milage reimbursement is provided in accordance with State Policy.
You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues.
Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year.
What We're Looking For:
Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public.
High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism.
Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction.
Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand.
Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor.
Professionalism: Consistently represent the Department with respect, integrity, and accountability.
Key Competencies We Value:
Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact.
Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness.
Time Management: Prioritize tasks and complete assignments accurately and on time.
Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust.
Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development.
In This Role You Will:
Deliver exceptional customer service in person and by phone while assisting customers with motor vehicle services.
Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services.
Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services.
Accurately collect fees and process transactions.
Assist with requests for address changes, driving records, and processing disability placard applications.
Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care.
Minimum Qualifications:
Training, education, and/or experience in office and administrative support work that demonstrates:
Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component.
The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures
The ability to deal effectively with customers and maintain composure in stressful customer-service situations.
Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire.
Why Join Our Team?
We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:
• Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
• Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Contact information:
Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email ***********************
Application Instructions:
To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time.
Need a paper application? Download one [HERE] or call ************.
Submit paper applications, cover letter, and resume before the closing date to:
Office of Human Resources
Secretary of State, Office of Human Resources
101 Hospital Street
Augusta, ME 04330
Fax: ************
We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$18.8-27 hourly Auto-Apply 11d ago
Commercial Data Collector
Marion County, or 3.4
Collections representative job in Salem, OR
The Marion County Assessor's Office is seeking a qualified, dedicated individual to serve as Data Collector. The Assessor's Office is responsible for assisting customers with their property taxes and exemptions, setting and defending property valuations. The Data Collector is an integral part of the valuation process, gathering permit data from county and city planning offices, analyzing blueprints, and using software programs to sketch the building diagrams and create data points for use in the field.
The right person for this job has the utmost commitment to customer service, and possesses excellent interpersonal, technology, oral and written communication, and organizational skills.
GENERAL STATEMENT OF DUTIES
Performs administrative support activities of a complex or technical clerical nature, which requires advanced skills, independent judgment and discretion.
SUPERVISION RECEIVED
Works under the general supervision of a supervisor/manager or professional employee, who assigns work, establishes goals, and reviews results obtained for compliance with department and program policies, procedures and goals.
SUPERVISION EXERCISED
Supervision of other employees is not a responsibility of positions in this classification.
* Maintains responsibility for independently obtaining plans associated with building permits from local building departments and associating these with the correct Assessor accounts for accurate and efficient use by the appraisers and others.
* Inputs data regarding building permits and construction characteristics in the CAMA system and various other programs.
* Draws building diagrams by computer program. Uses basic math, algebra and geometry to calculate areas of properties. Follows strict standards to insure uniformity of the drawings.
* Collects information on real and personal property in the field and on the internet for use by appraisers in the valuation process. Converts and files the information based on strict guidelines to insure easy retrieval.
* Locates properties in a variety of specific geographic locations. Performs inspections on various types of terrain and in all weather conditions. Records characteristics including size, shape, topography, etc.
* Photographs properties; downloads the digital images into the computer; and attaches photos to appropriate assessment records. Edits photographs to comply with confidentiality requirements.
* Scans documents and attaches them to applicable assessment records.
* Verifies sales information and collects income and expense data in person, in the field, by letter, or by telephone.
* Prepares maps, appraisal cards, building permits, and tagged accounts for field assignments.
* Learns type and quality of construction; detects structural and other faults; writes legibly; writes routine and concise reports and correspondence; calculates figures, percentages, area, and circumference; applies concepts of basic algebra and geometry; applies common sense in carrying out instructions furnished in written, oral, and diagram form.
* Maintains knowledge of: modern office practices, procedures, and techniques; English composition, spelling and grammar; general record keeping practices; modern office equipment; word processing skills with accuracy at an acceptable rate of speed; computer skills.
* Operates a calculator/10-key adding machine and makes mathematical calculations of a basic nature; establishes and maintains effective working relationships with other staff and the public with emphasis on being a team player and providing excellent customer service; utilizes all resources to gain knowledge and provide accurate information to the public; works at a computer terminal for extended periods of time.
* Enters miscellaneous data into the computer as needed.
* Provides backup customer service or clerical support in all sections of the office, as required.
* Attends meetings & various training modules, as required.
* This position works in the office and at various locations throughout Marion County, so driving is required.
* Performs other duties as assigned by the supervisor.
EXPERIENCE AND TRAINING
* High school diploma or equivalent; AND
* Two years of general office experience; including one year of experience utilizing a variety of computer software programs; OR
* Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.
SPECIAL REQUIREMENTS
* Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: **********************************
* Final candidate must provide own transportation and must provide and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806). Work-related mileage will be reimbursed at the current Marion County rate, upon approval by the supervisor.
* The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
* This position is represented by a union.
* This is a full-time position, which is eligible for overtime.
* Typical Work Schedule: Monday-Friday 8:00 a.m. - 5:00 p.m.
KNOWLEDGE, SKILLS, AND ABILITIES
Considerable knowledge of accepted modern office practices, procedures and techniques; English composition, spelling, and grammar; arithmetic, clerical/accounting principles and processes; some knowledge of techniques of supervision and training; concepts and techniques of prioritizing/organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Substantial skill and ability to independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; meet and assist the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; comprehend and adhere to stated oral and written instructions, communications and procedures; apply principles, policies and procedures to specific work assignments; provide training to others; give and prioritize work assignments.
PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; bends forward; stoops; climbs 1 floor of stairs; crawls; turns neck and twists body 180 degrees; walks; reaches overhead; lifts, pushes, and pulls up to 35 lbs.; carries up to 20 lbs.; operates a keyboard; speaks clearly and audibly; reads an 8 pt. font; distinguishes colors and shades; hears a normal level of speech; works in areas that may be exposed to heat, cold, humidity, dust, smoke, vibration, noise, chemicals, and blood/body fluids; works in areas that may be wet or uneven; uses ladders and scaffolding.
$32k-36k yearly est. 11d ago
Collections Customer Service Representative
Lithia & Driveway
Collections representative job in Tigard, OR
Dealership:L0238 Driveway Finance CorporationDriveway Finance Corporation
Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance!
Hiring Now: Collections Customer Service Representatives
Schedule: Monday - Friday, 10:00 AM - 7:00 PM
Pay: $21.00/hr.
Location: Tigard, OR. (Hybrid - 3 days in office required) 9020 SW Washington Sq. Rd.
Start Date: February 9th
Industry leading benefits and career development opportunities!
The DFC Collections Customer Service Representative is responsible for providing quality customer experience while working to collect and negotiate terms of repayment on delinquent accounts 1-60 days past due.
Responsibilities
Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner by mitigating losses and maximizing receivable income
Process, follow up, and resolve inbound collection and customer service telephone inquiries
Review accounts for action such as extensions, deferments, and due date changes within authorized limits to promote customer performance of contractual obligations
Demonstrate professionalism, discretion, and good judgment in all interactions with co-workers and customers to ensure timely resolution of customer discrepancies and disputes
Follow up on required customer insurance coverage and institute corrective action when deficient coverage is discovered
Meet or exceed established call volume and account action requirements
Other duties as assigned
Skills and Qualifications
Basic knowledge of installment loans, consumer collections, and collections regulations & laws, nice to have
Previous collections experience preferred but not required
Prior experience working in a customer service/retail/collections type of role is helpful
Ability to multitask by speaking with customers and typing information, avoid distractions, and be focused for scheduled shift
Strong attention to detail
Sense of urgency
Excellent communication
PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
Competencies
Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$21 hourly Auto-Apply 26d ago
AR Collections Specialist
Omega Morgan 3.8
Collections representative job in Hillsboro, OR
Job Description
Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
SUMMARY
The Accounts Receivable/ Credit Collection Specialist reports to the Corporate Collections Manager. He/she is responsible for managing the accounts receivable cycle including customer account master data, lien waivers, and collections of outstanding AR. Duties include providing detailed customer account status notes for weekly collections meeting with the CEO and assisting in special projects.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Manage the day-to-day AR operations including customer account management, lien waivers, payment applications and related collection activities and communications.
Maintain customer accounts in SAP.
Job Duties
Ensures customer account information in Masterfile is accurate and complete.
Sends monthly statements to customers and manages responses.
Alerts Collections Manager of payment delinquencies and reasons.
Notes delinquency reason in SAP for all past due invoices.
Completes, scans, and sends lien waivers to customers as needed.
Ensures collections for the company are in compliance with company's policies and procedures
Assists AR with processing credit adjustments and applying payments properly to customer accounts.
Guides and educates sales team and staff on emerging issues as it relates to collections and customer account management.
Assists with determining budget estimates for doubtful accounts
Ability to define, implement and follow collections processes and SOP
Ability to consistently demonstrate positive and professional communications with internal and external customers.
Other duties as defined by manager
Required Education and/or Experience:
Minimum of Associate's degree in business with 5 or more years' work experience.
3 years of AR and credit management experience. Experience in construction or similar industry preferred
Operational finance experience a plus, working across multiple entities and/or functional areas
Strong understanding of both financial and operational processes and internal controls around the receivables function.
Good analytical skills; ability to understand and interpret financial results
Ability to convert detailed receivables data into summaries for management and provide commentary
Strong computer skills including MS Office, especially Excel skills required
Knowledge of SAP Business One preferred
Strong customer service and communication skills.
Strong desire for continuous improvement of processes, controls and your own skill set
Benefits
Health insurance
401(k) matching
Vision insurance
Dental insurance
Life insurance
Disability insurance
Paid holidays
PTO/Vacation/Sick
$43k-50k yearly est. 6d ago
Billing Specialist III
Neil Jones Food Company 3.5
Collections representative job in Vancouver, WA
The Neil Jones Food Company is an industry leader, processing superior quality fresh-packed, vine-ripened California tomatoes and Pacific Northwest fruit. Headquartered in Vancouver, Washington, NJFC has been providing our nation's discerning foodservice, retail, industrial and institutional customers with the finest quality canned and pouched products for over 50 years. NJFC operates three production facilities: Northwest Packing in Vancouver, WA.; San Benito Foods, in Hollister, CA; and Toma-Tek in Firebaugh, CA.
We are looking for an Accounting Billing Specialist III to be responsible for the timely and accurate billing of warehouse orders. This role will be responsible for post-billing auditing of orders, monitoring open orders to ensure that orders are processed and timely filed at our corporate headquarters in Vancouver, WA.
For additional information, please see our “About Us” video, Our Story - Neil Jones Food Company
Key Responsibilities:
Match BOLs and accurately bill shipped orders from warehouses for invoicing.
Work with Supply Chain, Customer Service and warehouses to resolve inventory/billing issues.
Monitor unbilled orders to ensure all shipped orders are billed in a timely manner.
Complete daily open order reports for management.
Assist Claims, Customer Service, and Management with credit memos, manual billing and invoicing corrections.
Requirements :
Associate's degree in accounting, finance or business preferred; or any equivalent combination of training, experience and education that demonstrates the ability to perform the key responsibilities of this position.
3 years' related experience in high volume business to business in an ERP billing environment and associated functions.
Ability to accurately produce and maintain a variety of financial and accounting reports, documents and other supporting material using computer software.
Ability to use a calculator or Excel to complete moderately complex calculations, including mathematical conversions of weights and measures, and operate 10-key by touch with high level of accuracy.
Ability to pass a pre-employment drug test, background check including employment and educational verification, credit check, and to work extended schedule when needed.
Compensation:
The wage range is $28.00 - $32.00, based on experience and qualifications.
Benefits:
Medical, Dental, & Vision coverage
401(k) match with Traditional & Roth options available
Company paid Life and AD&D insurance
10 paid vacation days, 9 paid holidays, and separate sick time
Employee Assistance Program
Numerous other voluntary insurance products available
Convenient location, 2 miles west of downtown Vancouver
Free parking
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
The Neil Jones Food Company participates in E-Verify
E-Verify Participation
If You Have the Right to Work, Don't Let Anyone Take It Away
We are an Equal Opportunity and Fair Chance Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, age, citizenship status, genetic information, military or veteran status, and other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$28-32 hourly Auto-Apply 19d ago
CCMC Biller (Patient Account Representative)
Bicultural Qualified Mental Health Associate (Qmhp
Collections representative job in Portland, OR
To bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due to University Hospital are secured and paid in a timely manner and the AR outstanding days of revenue are kept to a minimum. Assignment will be flexible depending on payor mix, patient flow, and workload fluctuations.
Function/Duties of Position
Billing to all non-government payors (including medical insurers, auto insurers, workers compensation insurers, managed care contracts, special grants, government agencies)
Prepare timely and accurate online and paper claims (UB-92's, 1500's, and dental bills) to third party payors.
Research any missing or incorrect data using Document Imaging, LCR, PMS, and Signature. Request copies of medical record as necessary.
Review all claims for electronic edits (to include CPT, HCPC'S, and ICD-9 coding) and accuracy and make corrections as appropriate.
Inpatient, inpatient interims, and outpatient bills over $500 are to be billed on the same day as printed.
Outpatient claims under $500 must be billed within 5 days of printing or be documented as to delay and resolution.
Document the billing on all inpatient, day surgery, observation, and ED cases.
Process up front contractual allowances using cheat sheets, contracts, and Ascent.
Bill secondary payors using the different rules for COB as dictated by state regulations and contractual agreements.
Prepare special billing documents as needed by agencies.
Document all non-covered services forms.
Complete all work following HIPAA regulation.
Review web based eligibility systems (USSP, ODS Benefits Tracker, etc) to confirm eligibility and correct insurance plan coding. Updates accounts as necessary.
Third party follow-up and collection.
Review previous admissions/accounts and/or make phone calls to verify the validity of the insurance plan code.
Review claims that are returned due to incomplete or incorrect addresses.
Other duties as assigned.
Required Qualifications
Two years of recent (within the last 5 years) experience billing orcollecting healthcare accounts in a business office; OR
Four years of general collection, billing or customer service experience; OR
Equivalent combination of education and experience.
Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire.
Preferred Qualifications
Recent (within one year of date of hire) Microsoft Office Suite experience in Windows environment with skill in document production using Word, spreadsheet construction in Excel.
Experience in billing Hospital claims or UB-04 claims.
Knowledge of and experience in interpreting managed care contracts.
Familiarity with DRG, CPT, HCPC and ICD-10 coding.
Ability to type 45 wpm.
Ability to use multiple system applications.
Demonstrated ability to communicate effectively verbally or in writing.
Demonstrated ability to process detail oriented and analytical work.
Demonstrated ability to prioritize and accomplish multiple tasks in a fast-paced environment; consistently adhering to defined due date.
Additional Details
1-2 days per week in office, otherwise remote position. Deal with hostile, grieving or angry people on a daily basis.
Benefits
Healthcare for full-time employees covered 100% and 88% for dependents.
$50K of term life insurance provided at no cost to the employee.
Two separate above market pension plans to choose from.
Vacation - up to 200 hours per year dependent on length of service.
Sick Leave - up to 96 hours per year.
9 paid holidays per year.
Substantial Tri-Met and C-Tran discounts.
Employee Assistance Program.
Childcare service discounts.
Tuition reimbursement.
Employee discounts to local and major businesses.
All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
$36k-49k yearly est. Auto-Apply 5d ago
Vending Route Collector
CSC Serviceworks
Collections representative job in Portland, OR
The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.
Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.
At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.
Overview
**Vending Route Collector** _Monday - Friday_
As a CSC **Vending Route Collector** , You will be responsible for **collecting and securing coins and currency from equipment** on an assigned route, visiting a variety of locations around town. A career as a Route Collector is great for those who crave a change of scenery, appreciate opportunities to learn through exposure to many parts of our business, and value a work environment that supports your success in your career and life.
+ You will be assigned a company vaulted vehicle and can leave directly from your home to start your day.
+ Collect coins and currency from company-owned, rented, and/or leased air vending and laundry equipment. (Note these coin bags can be up to 75lbs in weight and transported up/down stairs or to/from vaulted company vehicle)
+ Transport currency from machines to the vehicle vault, and from the vehicle vault to the Branch reliably, and with care.
Benefits & Perks
+ Work Life Balance!
+ 75% Employer Contribution to Medical, Dental, and Vision insurance
+ Health Savings Account with Employer Contribution
+ Year-round Work & Paid Training
+ Company Paid Life, Short-term, and Long-term Disability Insurance
+ 401k with generous Company Match
+ Paid Time Off (PTO) & Holiday Pay
+ Flexible Spending & Health Savings Account
+ Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
+ Education Reimbursement Program
+ Paid employee Referral program
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
What we're looking for
+ Valid driver's license
+ Ability to pass pre-employment screening
+ High school diploma or equivalent.
+ Strong organizational skills and attention to detail.
+ Basic mechanical aptitude to perform minor maintenance tasks.
+ Customer service-oriented with excellent communication skills.
+ Ability to work independently and manage time effectively.
+ Physical stamina to lift and move heavy products and coins.
+ Integrity and honesty in handling cash and maintaining accurate records.
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
$33k-42k yearly est. 7d ago
Billing Coordinator
PT Northwest 4.6
Collections representative job in Salem, OR
Founded in 1977, PT Northwest is a locally owned, nationally recognized leader in physical rehabilitation with 11 clinic locations. Our team of physical, occupational, and speech therapists and athletic trainers is passionate about helping our patients restore their active lifestyles. PT Northwest is a 4-time Oregon Top Workplace. PT Northwest's vision is to be the foremost progressive and comprehensive physical rehabilitation provider.
For immediate consideration, please apply online or email your resume to *********************.
Job Description
PT Northwest is looking for a Billing Coordinator, where you'll play a vital role in ensuring smooth financial and administrative processes across our clinics.
Answer incoming calls and assist patients with billing inquiries
Post payments and manage daily charge audits
Bill insurance claims and send patient statements
Handle accounts receivable and collection accounts
Credential therapists and maintain compliance documentation
Perform quality assurance checks on charts
Compile statistics from patient surveys and clinic performance
Train new support staff and manage independent programs
Order supplies for clinics and process insurance/patient refund
Qualifications
Experience in medical billing or healthcare administration
Strong understanding of insurance claims and reimbursement processes
Excellent communication and customer service skills
Proficiency in Microsoft Office and billing software
Ability to analyze data and compile reports
Organizational skills with attention to detail
Experience training staff and managing multiple tasks independently
Familiarity with credentialing processes (preferred)
Additional Information
Company Perks:
Excellent benefits package, including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Family-friendly work environment
Investment from a company that wants you to succeed and thrive
The anticipated base salary range for this position is $21.00 - $23.00/ hr. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
$21-23 hourly Easy Apply 25d ago
Blood Collection Specialist, Associate
Bloodworks Northwest 4.3
Collections representative job in Vancouver, WA
Starting pay $23.82-$25.49/DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and bio-hazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors knowledgeably and professionally.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
*Conditions apply
Starting Pay: $25.23-$27.00 base, with an additional $3.50 for the Float position.
Are you interested in making a difference in the lives of others? Have you ever considered starting or pursuing a career in the healthcare field? Are you detail-oriented, committed to customer service, and enjoy meeting people? Then our Associate Blood Collection Specialist (Phlebotomist) may be an excellent opportunity for you! We have multiple positions for great candidates! Join our fantastic team that helps support our surrounding communities!
About the Associate Blood Collection Specialist role:
The Blood Collection Associate will perform whole blood procedures on blood donors, demonstrating a strong commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Additional Details:
Responsibilities include, but are not limited to:
Screening and taking vital signs of potential donors/patients and evaluating their eligibility following Bloodworks' policies/procedures
Answering donor questions to ensure they are giving informed consent to donation and blood testing
Performing donor identification, properly labeling blood components for venipunctures for whole blood, and test tubes
Performing whole blood collection procedures on donors
Monitoring/caring for donors with adverse reactions to the donation process
Sealing blood units and preparing blood component shipments
Follow universal precautions and bio-hazard safety standards for handling blood
Properly documenting and performing quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interacting with team members and donors in a knowledgeable and professional manner
Position Requirements:
High School education or GED equivalent required
One year of strong customer service work experience
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail with proficiency in Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
*Conditions apply
$23.8-25.5 hourly 60d+ ago
Billing Specialist
Twist Bioscience 4.4
Collections representative job in Portland, OR
As a Billing Specialist, you will own the end-to-end credit memo process and serve as the primary lead for all invoice-related initiatives. This role is ideal for a tech-savvy problem solver who enjoys collaborating across functions to drive process improvements and meaningful change. You will act as a key liaison between internal departments and external customers to ensure billing accuracy and timely resolution of complex issues.
Location: Wilsonville, OR (Hybrid: 3 Days Onsite)
What You'll Be Doing
Escalation & Resolution: Lead the resolution of billing escalations from collection teams, ensuring all SLAs are met and status updates are clearly communicated to customers.
Data Research: Utilize SFDC (Salesforce) and SAP to investigate and resolve intricate billing discrepancies.
Invoicing Excellence: Manage accurate and timely invoicing for electronic billing and unique customer requests, including the verification of billing addresses and POs.
Credit Memo Management: Own the full lifecycle of credit memos-from initial submission (triggered by Sales or Support) to final delivery to the customer.
System Integrity: Perform data verification in SFDC for VAT/Sales tax exemptions and ensure all customer billing contact data is accurate.
Process Improvement: Document existing workflows, identify bottlenecks, and recommend automation or process enhancements.
Cross-Functional Collaboration: Partner with Customer Support and offshore teams to identify root causes of recurring issues and implement long-term solutions.
Testing & Reporting: Participate in UAT (User Acceptance Testing) for new company initiatives and prepare detailed customer statement reconciliations.
What You'll Bring to the Team
Experience: 2+ years of professional experience in accounting, general ledger, bookkeeping, or account reconciliation.
Technical Proficiency: 2+ years working with major ERP systems (SAP or Oracle) and SFDC. SAP billing and reporting experience is a significant plus.
Analytical Skills: Advanced Excel capabilities (VLOOKUPs, Pivot Tables) and the ability to objectively analyze data to drive policy changes.
Communication: Strong interpersonal skills with a proven ability to build relationships across different business units and offshore teams.
Mindset: A self-motivated, detail-oriented professional who thrives in a collaborative, fast-paced environment.
$38k-45k yearly est. Auto-Apply 13d ago
Hospital Billing Specialist
Santiam Hospital & Clinics 4.0
Collections representative job in Stayton, OR
Who You'll Join:
Come join the Revenue & Reimbursement team as our new Hospital Billing Specialist with Santiam Hospital & Clinics.
As a Hospital Billing Specialist, you are the backbone of our revenue cycle and a key point of contact for our patients. Your expertise will ensure the seamless and accurate processing of all patient account payments and charges. This role is ideal for someone who enjoys working with numbers, problem-solving, and providing outstanding customer service. Take the next step in your healthcare career with Santiam Hospital & Clinics - Apply today!
Position Type: Full-time, 8:00am - 5:00pm, Weekdays, Onsite.
What You'll Do:
Ensure accurate processing of Hospital patient account payments and charges, including daily reconciliation of such data.
On a daily basis, process bills and applicable late charges to patient accounts, and complete necessary clearing house edits for such accounts.
Provide necessary follow-up with insurance companies.
Communicate professionally and effectively, by telephone and in person, with patients who have patient account inquiries.
Assist Hospital and Professional Billing Representatives with patient account dispute resolution.
Know chains of command for the Hospital and the Patient Accounts Service and utilize such chains to resolve every applicable patient complaint.
Assist with required Service reporting to State of Oregon entities.
Perform other duties assigned by Revenue and Reimbursement Executive Director.
Qualifications
What You'll Need:
High school diploma or GED required.
Knowledge of principles that relate to patient accounts.
Previous experience in customer service, ideally within a hospital, clinic, or other healthcare setting.
Excellent verbal and written communication, including ability to communicate with people from all age groups.
Possession of United States proof of citizenship or right to work in the United States
Possession of a valid, state-issued driver's license or identification card.
Willingness to participate in Hospital orientation and educational in-service
Benefits for Eligible Positions:
Medical, Vision and Dental Insurance
PTO and holiday pay
Employee Referral Program
401(k) Retirement
Life Insurance
Long Term Disability
Employee Discounts
Bilingual Pay Differential for eligible positions
Public Service Loan Forgiveness for eligible positions
Tuition Assistance for eligible positions
Why Santiam Hospital?
At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.
With 13 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.
Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.
All communication will exclusively originate from *********************** email address. For your security, please do not respond to messages from any other email domain.
$33k-47k yearly est. 6d ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Collections representative job in Salem, OR
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 1d ago
Billing Coordinator
U.S. Physical Therapy 4.3
Collections representative job in Salem, OR
Founded in 1977, PT Northwest is a locally owned, nationally recognized leader in physical rehabilitation with 11 clinic locations. Our team of physical, occupational, and speech therapists and athletic trainers is passionate about helping our patients restore their active lifestyles. PT Northwest is a 4-time Oregon Top Workplace. PT Northwest's vision is to be the foremost progressive and comprehensive physical rehabilitation provider.
For immediate consideration, please apply online or email your resume to *********************.
Job Description
PT Northwest is looking for a Billing Coordinator, where you'll play a vital role in ensuring smooth financial and administrative processes across our clinics.
* Answer incoming calls and assist patients with billing inquiries
* Post payments and manage daily charge audits
* Bill insurance claims and send patient statements
* Handle accounts receivable and collection accounts
* Credential therapists and maintain compliance documentation
* Perform quality assurance checks on charts
* Compile statistics from patient surveys and clinic performance
* Train new support staff and manage independent programs
* Order supplies for clinics and process insurance/patient refund
Qualifications
* Experience in medical billing or healthcare administration
* Strong understanding of insurance claims and reimbursement processes
* Excellent communication and customer service skills
* Proficiency in Microsoft Office and billing software
* Ability to analyze data and compile reports
* Organizational skills with attention to detail
* Experience training staff and managing multiple tasks independently
* Familiarity with credentialing processes (preferred)
Additional Information
Company Perks:
* Excellent benefits package, including 401k, health, dental, and generous paid time off
* Multiple opportunities for professional development, specialization, and leadership
* Employee discount plans
* Employee Assistance Program (EAP)
* Family-friendly work environment
* Investment from a company that wants you to succeed and thrive
The anticipated base salary range for this position is $21.00 - $23.00/ hr. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
$21-23 hourly Easy Apply 60d+ ago
Billing Specialist
Just Compassion
Collections representative job in Salem, OR
Job DescriptionBilling Specialist - HRSN Program Just Compassion | Salem, ORFull-Time | 40 hours/week | Starting at $23-$25/hr DOE | Benefits Included Just Compassion of East Washington County is a community-centered nonprofit dedicated to addressing the needs of unhoused individuals by building relationships and working toward long-term housing stability. We operate with a low-barrier, housing-first approach, ensuring equitable access to services for all individuals.
Position Summary:We are seeking a Billing Specialist to support our HRSN program by coordinating rent and utility payments on behalf of program participants. This role requires strong attention to detail, excellent organizational and communication skills, and a trauma-informed approach to client interactions. The Billing Specialist communicates with individuals primarily by phone and text and works closely with our finance team to ensure timely, accurate disbursement of funds.
Key Responsibilities:
Process and submit rent, utility, and housing-related payments for HRSN participants in compliance with program requirements
Communicate with participants via phone and text to gather documentation, clarify billing details, and provide payment updates
Track and manage billing timelines, due dates, and supporting documentation for each case
Collaborate closely with the Finance Department to ensure timely delivery of checks and payment verifications
Assist in submitting accurate timecards and billing documentation to Coordinated Care Organizations (CCOs) in a timely manner
Maintain accurate and organized billing records in internal databases and spreadsheets
Identify billing issues, troubleshoot discrepancies, and escalate concerns as needed
Apply trauma-informed communication practices in all interactions with individuals facing housing insecurity
Assist with reporting, audits, and quality assurance as requested
Qualifications:
1+ years of experience in billing, finance, property management, or a related administrative role
Strong understanding of trauma-informed care principles and ability to apply them in communication
Proficient in Microsoft Office Suite, especially Excel; experience with billing software or databases a plus
Excellent multitasking, time management, and organizational skills
Strong written and verbal communication skills, especially via phone and text
Experience working with diverse populations, including individuals with lived experience of homelessness or poverty, strongly preferred
Policy & Procedure Adherence
Stay informed on Just Compassion and County policies, procedures, and program standards.
Uphold best practices in trauma-informed care, cultural competency, and harm reduction.
Physical Requirements
Ability to walk up and down stairs and stand for extended periods.
Ability to lift up to 20 pounds and assist with light physical tasks (e.g., setting up tables/chairs).
Ability to perform job duties that may involve bending, twisting, or reaching.
Why Join Just Compassion?
Competitive pay and benefits including medical, dental, and paid time off.
Opportunities for professional development, including training in trauma-informed care and housing-first strategies.
A collaborative work environment that values compassion, advocacy, and community impact.
Be part of a growing organization working to create real housing solutions in Washington County and beyond.
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$23-25 hourly 18d ago
Accounts Receivable Specialist
Creative Financial Staffing 4.6
Collections representative job in Tigard, OR
Join Our Team - Accounts Receivable Specialist
Are you a detail-oriented accounting professional who thrives in a collaborative and fast-paced environment? We're seeking an experienced Accounts Receivable Specialist to help manage customer accounts, ensure timely collections, and maintain accurate financial records. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and contributing to a company that values quality, integrity, and teamwork.
Key Responsibilities: Accounts Receivable Specialist
Manage the full-cycle accounts receivable process, including invoicing, cash applications, and collections.
Reconcile customer accounts and research payment discrepancies in a timely and professional manner.
Communicate with customers to resolve billing issues and ensure prompt payment.
Collaborate with internal departments to support accurate financial reporting and customer satisfaction.
Prepare aging reports and assist with month-end closing activities.
Maintain accurate and organized records in accordance with company and accounting standards.
Preferred Qualifications: Accounts Receivable Specialist
Excellent communication and customer service skills.
Strong attention to detail, accuracy, and organizational skills.
Ability to work both independently and collaboratively within a team environment.
#INJAN2026
$34k-42k yearly est. 1d ago
AR Collections Specialist
Omega Morgan 3.8
Collections representative job in Hillsboro, OR
Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified.
It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
$43k-50k yearly est. Auto-Apply 6d ago
AR Specialist
Creative Financial Staffing 4.6
Collections representative job in Gresham, OR
Job Title: Accounts Receivable Specialist Salary: $50,000-$60,000
Why This Opportunity Stands Out: • Opportunity to be part of an organization with over 50 years of global industry leadership and expertise in designing, manufacturing, and providing advanced material-handling technologies and solutions
• Hybrid schedule offering flexibility and work-life balance
• Collaborative, global work environment focused on innovation and continuous improvement
• Commitment to sustainability and responsible business practices
Key Responsibilities:
• Manage B2B collections and follow up on outstanding customer balances
• Apply customer payments accurately and timely
• Research and resolve billing discrepancies and short payments
• Maintain accurate AR records and documentation
Qualifications:
• 2+ years of commercial accounts receivable experience
• B2B collections experience
Timing is everything. We specialize in placing accounting and finance professionals, and many of our positions are not posted online. Whether you are actively job hunting or just passively considering opportunities, we would love to connect with you to discuss this role and other exciting opportunities in the industry.
#INDEC2025 #ZRCFS #LI-AP1
$50k-60k yearly 1d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Salem, OR
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 41d ago
AR Collections Specialist
Omega Morgan 3.8
Collections representative job in Hillsboro, OR
Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
SUMMARY
The Accounts Receivable/ Credit Collection Specialist reports to the Corporate Collections Manager. He/she is responsible for managing the accounts receivable cycle including customer account master data, lien waivers, and collections of outstanding AR. Duties include providing detailed customer account status notes for weekly collections meeting with the CEO and assisting in special projects.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Manage the day-to-day AR operations including customer account management, lien waivers, payment applications and related collection activities and communications.
* Maintain customer accounts in SAP.
Job Duties
* Ensures customer account information in Masterfile is accurate and complete.
* Sends monthly statements to customers and manages responses.
* Alerts Collections Manager of payment delinquencies and reasons.
* Notes delinquency reason in SAP for all past due invoices.
* Completes, scans, and sends lien waivers to customers as needed.
* Ensures collections for the company are in compliance with company's policies and procedures
* Assists AR with processing credit adjustments and applying payments properly to customer accounts.
* Guides and educates sales team and staff on emerging issues as it relates to collections and customer account management.
* Assists with determining budget estimates for doubtful accounts
* Ability to define, implement and follow collections processes and SOP
* Ability to consistently demonstrate positive and professional communications with internal and external customers.
* Other duties as defined by manager
Required Education and/or Experience:
* Minimum of Associate's degree in business with 5 or more years' work experience.
* 3 years of AR and credit management experience. Experience in construction or similar industry preferred
* Operational finance experience a plus, working across multiple entities and/or functional areas
* Strong understanding of both financial and operational processes and internal controls around the receivables function.
* Good analytical skills; ability to understand and interpret financial results
* Ability to convert detailed receivables data into summaries for management and provide commentary
* Strong computer skills including MS Office, especially Excel skills required
* Knowledge of SAP Business One preferred
* Strong customer service and communication skills.
* Strong desire for continuous improvement of processes, controls and your own skill set
Benefits
* Health insurance
* 401(k) matching
* Vision insurance
* Dental insurance
* Life insurance
* Disability insurance
* Paid holidays
* PTO/Vacation/Sick
How much does a collections representative earn in Beaverton, OR?
The average collections representative in Beaverton, OR earns between $30,000 and $47,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Beaverton, OR
$37,000
What are the biggest employers of Collections Representatives in Beaverton, OR?
The biggest employers of Collections Representatives in Beaverton, OR are: