Customer Service Representative
Collections representative job in Blue Bell, PA
Job Description/Responsibilities
Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service.
Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include:
Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce).
Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text.
Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement.
Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers.
Adhere to company policies regarding customer service standards, safety guidelines, and security procedures.
Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability.
Maintain customer records, generate reports, and carry out general administrative responsibilities.
Provide support with administrative tasks related to the operations of the flight school.
This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly.
Qualifications/Skills
Excellent oral and written communication skills
Ability to work independently with little direct supervision and work as part of a team
Ability to accept responsibility
Effective multi-tasking and time management skills
Knowledge of Customer service principles and practices
Professional personal presentation
Attention to detail
Customer Service Representative
Collections representative job in Fort Washington, PA
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
Billing Specialist
Collections representative job in Philadelphia, PA
We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM.
Job Duties Include:
Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker.
Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval.
Ensures successful submissions of e-billed clients and assist with the resolution of any rejections.
Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns.
Verifies that client setup, rates, and billing requirements are correct in the eBilling system.
As required, submits rate requests to related vendor sites.
Provide updates regarding invoice status to Client Billing Manager.
Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies.
Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal.
Responsible for the submission of monthly/quarterly accruals as required.
Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
Job Requirements Include:
Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required.
Ability to utilize various vendor websites and BillBlast system for electronic billing.
Previous experience with 3E or Elite accounting system strongly preferred.
Excellent customer service skills.
Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment.
Strong oral and written communication skills and accuracy are a must.
Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
Dental Billing Coordinator
Collections representative job in Princeton Junction, NJ
Job Description
Billing Coordinator - Tuttle Dental Care (West Windsor, NJ)
Full-time | In-office
Tuttle Dental Care is looking for a detail-oriented, compassionate Dental Billing Coordinator who can support patients with accurate financial information, verify insurance benefits, manage both patient and insurance A/R, and keep our practice financially healthy. If you love accuracy, organization, and helping patients feel confident about their care, you'll thrive here.
Responsibilities:
Verify insurance benefits and enter accurate breakdowns
Update patient accounts, balances, and payment plans
Manage both patient A/R and insurance A/R
Post daily charges, payments, and adjustments
Send clean, complete claims with proper attachments
Follow up on unpaid claims and unpaid patient balances
Run daily/weekly billing and A/R reports
Support credentialing, fee schedule updates, and negotiations
You're a great fit if you:
Are highly organized and detail-focused
Have strong dental insurance verification and processing, and patient billing experience
Communicate clearly and follow through consistently
Are compassionate, honest, and a team player
Why You'll Love Working Here:
We're a supportive, patient-centered practice built on integrity, compassion, and continuous improvement. We take care of our team so they can take great care of our patients.
Apply today to join a team that feels like family and truly values the work you do!! We look forward to meeting you!
Collections Specialist
Collections representative job in Philadelphia, PA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Analyze/monitor client A/R account balances for past due
• Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups)
• Utilize collections tools and workflow to manage contacts
• Escalate collection issues to field finance managers and business as needed
• Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved
• Ensure all work is performed in accordance with targets
• Plan and organize work so that Service Level Agreement objectives are realized
• Contribute ideas and actions towards the continuous improvement of processes within area of influence
• Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards
People
Qualifications
Qualifications:
• 2+ years' experience in business -to- business collections
• Fluency in French and English languages
• Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool)
• Experience in a shared services/internal service delivery role desirable
• Professional Services (e.g. consulting, auditing, project-based) industry experience
• Skilled in customer service interactions
• Understanding of accounting processes
• Being adaptable to learn new processes, concepts, and skills
• Good data entry skills
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
Additional Information
To know more about the position, please contact:
Sagar Rathore
******************************
************
Easy ApplyBilling Coordinator
Collections representative job in Philadelphia, PA
SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred).
Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package.
****************************
Experienced Legal Billing Coordinator - Philly
Collections representative job in Philadelphia, PA
Job Description
The Company
Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 300+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe.
The Position
Friedman Vartolo LLP is seeking an experienced Legal Billing Coordinator to join its accounting department. The Billing Coordinator ensures the Firm tracks and collects billable fees and costs consistently and correctly. This position supports the day-to-day operations of the firm by ensuring the Firm charges its clients appropriately and collects payments in a timely manner. In this role, you will be requesting and receiving fee approvals from clients, invoicing, reviewing case management system activity, and handling general billing inquires.
This position requires accurate and reliable managing of financial records and processing business transactions. Strong attention to detail and organizational skills are essential. A strong degree of computer knowledge is required.
Responsibilities
Request and receive approval from clients to bill excess fees
Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives
Thoroughly review case management system to ensure accurate billing of work completed
Prepare invoices for submission to clients by reviewing and attaching necessary supporting documents such as third party receipts, bills, court filings, fee approvals
Communicate with attorneys and paralegals to ensure timely and accurate billing
Assist in resolving billing inquiries and issues
Maintain detailed, accurate and up to date billing records
Review and prioritize unbilled fees and costs based on case activity and client deadlines
Work independently on assigned workload but also be able to collaborate with team members
Assist managers with other billing, A/R and A/P tasks as needed
Requirements
2+ years of default services legal billing experience
Comfortable working with numbers
Proficient with Microsoft Excel and other Office applications
Superior organizational, resourcefulness, multi-tasking and time management skills
Excellent written and verbal communication skills
Ability to determine areas of weakness and find creative solutions to improve efficiency
Experience in legal billing or foreclosure default processing a plus
Compensation/Benefits
We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.
ADA Compliance
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations.
Location
Philadelphia, PA office.
Job Posted by ApplicantPro
Billing Coordinator
Collections representative job in Philadelphia, PA
Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations.
• Ability to handle a fluctuating workload based on current demand as assigned
• Proficient at prioritizing requests to meet deadlines
• Must be proficient in MS Word and MS Excel
• Legal Billing and Aderant Expert experience preferred
• Bill Blast experience a plus
• Widespread knowledge of the distinct types of legal billing a plus
• Strong oral and written communication skills and accuracy required
• Demonstrated ability to work independently
• Must be proactive, work well under pressure, and excel in a fast-paced environment
• Must be self-motivated, detail-oriented, highly organized, and reliable
• Have the ability to multi-task and work well in a team environment
• Professional and courteous communication with clients, attorneys, paralegals, and staff required
• High School diploma (or G.E.D.) required, bachelor's degree is preferred
• Law firm experience preferred but not required
• Generate and distribute pre-bills as requested
• Process Subrogation cost and on demand invoices
• Process cost adjustments and occasional time and narrative edits
• Redact back up when required
• Process final invoices
• Review various websites for matter setups and budgeting information
• Submit invoices for various websites using Bill Blast
• Email invoices using Bill Blast
• Ensure successful transmission of E-Bills and follow up when necessary
• Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles
• Daily matter and bill group maintenance, performed in Aderant Expert
• Please note that this job description is not exhaustive and additional duties may be assigned as needed
Auto-ApplyPermit & Billing Coordinator
Collections representative job in Philadelphia, PA
Benefits:
Company parties
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Join the largest and fastest-growing sign company in Philadelphia! Signarama Philly is looking for a sharp, organized Permit & Billing Coordinator who understands the fast-paced nature of the sign industry and can keep projects moving smoothly from permit to payment.
What You'll Do:
Prepare and submit sign permit applications to city and township zoning/building departments
Track all active permits and maintain communication with municipalities
Coordinate with sales, project management, and install teams to ensure accurate documents and timelines
Create and issue invoices based on completed fabrication and installations
Follow up on outstanding payments and maintain accurate billing records
Ensure compliance with local code requirements and landlord criteria
What We're Looking For:
Experience in the signage, construction, or permitting field preferred
Strong administrative and follow-up skills
Familiarity with Philadelphia and surrounding township zoning/permit processes is a big plus
Proficient in Microsoft Excel, Outlook, and project tracking tools
Detail-oriented, reliable, and a team player who can work across departments
Why Join Signarama Philly?
Be part of the largest sign company in the region
Competitive salary & benefits (health, dental, PTO)
Growth opportunities within a family-run, fast-growing business
Work with major brands, franchises, and iconic local businesses
Compensation: $20.00 - $25.00 per hour
At Signarama, the world's leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth. Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact. Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry. Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family-where your journey can take you anywhere!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.
Auto-ApplySenior Analyst - Centralized Billing (King Of Prussia, PA, US, 19406)
Collections representative job in King of Prussia, PA
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Job Summary
Supports the corporate goal of maximizing profitability by protecting the company's investment in accounts receivable. Employee will be the subject matter expert in all National Account billing activities, will lead special projects to completion and drive for results. The position will be responsible for the analysis of a specific subset of centrally billed National Account and ACE customers to ensure proper and timely billing of all activity.
Duties and Responsibilities
* Manages A/R for subset of accounts through account analysis, customer calls and account research. Identify reconciliation items and ensure proper and timely resolution.
* Leads meetings with prospective new customers to determine an appropriate billing structure that meets customer needs. Leads special projects as they arise.
* Leads 3rd party and cash applications staff (1 3rd party coordinator, 1 Cash Applications employee), ensuring all revenue, customer payments, and vendor payments are posted timely and accurately.
* Leads all special projects and ensures successful project completion.
* Creates aging reports for centrally billed customers and analyzes the data to ensure proper techniques are used to reconcile and collect outstanding balances. Drives the Month End close process to include Month end Aging reports, GL reconciliations, journal entries, etc.
Knowledge, Skills and Abilities
* Knowledge of billing processes and accounts receivable transactions including but not limited to: invoicing, credits, cash application, payment terms and pricing, sales transactions, customer account set up, and tax applications.
* Advanced level in Microsoft Office suite with strong emphasis on MS Excel skills
* Detail oriented with a high level of professionalism to communicate clearly with customers, districts and key stakeholders. Strong analytical/problem solving skills an attention to detail
* Possesses strong organizational and priority-setting skills.
* Strong multitasking ability, leading multiple projects and identifying resolutions.
Minimum Qualifications
* Bachelor's Degree
* 5+ years in an accounting/billing environment required
* Some supervisory experience preferred, SAP Knowledge preferred, ERP system experience required
#LI-Hybrid
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Collections Specialist
Collections representative job in King of Prussia, PA
Job DescriptionDo you thrive in a fast paced environment? Do you have previous collections experience? If so, this is the position for you! Our client in the King of Prussia area is looking for an experienced B2B Collections Specialist to join their team. This position offers hybrid options, excellent training and a competitive pay rate!Job Details for the B2B Collections Specialist:
Pay Rate: $23-26/hour (pay rate based on experience)
Hours: Monday-Friday 8AM-5PM
Full-Time: Temp to Perm
Job Responsibilities for the B2B Collections Specialist:
Collecting on all past due balances for B2B accounts
Prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad debt designation
Expert analysis of accounts receivable, to proactively identify issues and appropriate actions to resolve or escalate to leadership
Working cross functionally with cash applications team, billing team, account managers, and order processing team to resolve customer issues
Using conflict resolution skills to diffuse difficult situations in a calm and professional manner
Job Requirements for the B2B Collections Specialist:
2-5 years of B2B collections experience required
Excellent customer service skills with the ability to negotiate and handle difficult customer situations
Result oriented mind set
Self-starter who understands the big picture and can thrive in a fact paced, constantly changing environment
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, B2B Collections Specialist, data entry, customer service, B2B collections specialist, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, program manager, account manager, client account representative, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND1
Collections Specialist
Collections representative job in Monmouth Junction, NJ
About the Role:
The Collections Specialist plays a critical role in managing and optimizing the accounts receivable process within the transportation and warehousing industry. This position is responsible for ensuring timely collection of outstanding payments while maintaining positive relationships with clients and partners. The Collections Specialist will analyze customer accounts, identify delinquent payments, and implement effective collection strategies to minimize financial risk. They will collaborate closely with internal teams such as billing, customer service, and finance to resolve disputes and discrepancies efficiently. Ultimately, this role contributes to the company's cash flow stability and supports overall financial health by reducing overdue balances and improving collection rates.
Minimum Qualifications:
Bachelor's degree in finance, business administration, or related field.
3+ years proven experience in collections, accounts receivable, or credit management, preferably within transportation, logistics, or warehousing sectors.
Strong knowledge of billing and invoicing processes, as well as relevant financial software and databases.
Excellent communication and negotiation skills with the ability to handle difficult conversations professionally.
Basic understanding of relevant laws and regulations governing debt collection practices.
Experience with investigating deviances and off balances.
Experience using transportation management systems (TMS) or enterprise resource planning (ERP) software, Great Plains, Concur, etc.
Familiarity with credit analysis and risk assessment techniques.
Certification in credit and collections (e.g., Certified Credit and Collection Professional) a plus.
Responsibilities:
Monitor and review customer accounts to identify overdue invoices and outstanding balances.
Initiate contact with customers via phone, email, or written correspondence to request payment and negotiate payment plans when necessary.
Investigate and resolve billing discrepancies or disputes in collaboration with internal departments and customers.
Maintain accurate records of collection activities, customer communications, and payment agreements in the company's financial systems.
Prepare regular reports on collection status, aging accounts, and recovery efforts for management review.
Ensure compliance with company policies, industry regulations, and legal requirements related to collections.
Work proactively to identify potential credit risks and recommend appropriate actions to mitigate financial exposure.
Skills:
The Collections Specialist utilizes strong communication and negotiation skills daily to engage with customers and resolve payment issues effectively.
Analytical skills are essential for reviewing account statuses, identifying trends, and determining appropriate collection strategies.
Proficiency with financial software and databases enables accurate tracking and documentation of collection activities, ensuring transparency and accountability.
Knowledge of industry-specific regulations ensures that all collection efforts comply with legal standards, protecting the company from potential liabilities.
collaboration and problem-solving skills facilitate coordination with internal teams to address disputes and improve overall collection processes.
Demonstrated ability to work independently and as part of a cross-functional team.
Strong problem-solving skills and attention to detail.
Auto-ApplyQuality Control Title Collector
Collections representative job in Philadelphia, PA
American Heritage Federal Credit Union, a $5+ billion credit union, has an immediate opening for a Full-Time Quality Control Title Collector. This position will be responsible for all aspects of vehicle title collection including lien encumbrances, title retention and maintenance. This service will be delivered via professional actions, accountability and with integrity.
REQUIREMENTS\/DUTIES:
* Must meet the following standards of service as evaluated by our internal and external members.
* I will provide accurate information.
* I will respond and follow through with all requests in the agreed upon time frame.
* I will conduct myself in a friendly and professional manner.
* I will listen effectively and offer solutions appropriate to you individual needs.
* I will project a whatever it takes attitude.
* I will address you by name and thank you for your business.
* Follow up on accounts that are in default due to missing encumbered title.
* Process documentation for lien encumbrances in accordance with various state requirements.
* Maintain and update all electronic title reports via VINtek and Dealer Track.
* Perform all title maintenance, including lien expiration, and maintain and update necessary documentation.
* Research, analyze, and prepare documents pertaining to lease buyout vehicles and update\/communicate with members throughout the process.
* Perform all clerical tasks related to each member account and file hard copies of titles.
* Work directly with recovery companies to secure the credit union's collateral; Secure vehicles after they are financed.
* Work with outside agencies to transfer titles from state to state and prepare the necessary transfer documentation.
* Release all paid-in-full auto loans and send to the proper owner.
* Register vehicles under Carfax VIN watch as a collection effort to obtain liens.
* Verify and make corrections to VIN errors when necessary.
* Verify all auto loans for lien releasing that are paid in full.
* Perform tracking of all electronic titles.
* File and track all paper titles.
* Remain current and knowledgeable of all aspects of local, state and federal regulations that affect the credit union.
* Remain active in the University Program of American Heritage Credit Union and complete the position's present curriculum as outlined in the Online University by completing the following - Credit Union annual required compliance training, the Online University required coursework within assigned timeline, and the supplemental courses listed in the Online University Curriculum within the prescribed timeline.
QUALIFICATIONS:
* One year to three years of similar or related experience.
* Experience in Microsoft Word and Excel.
* Working knowledge of Symitar, VINtek, DealerTrack, and Carfax.
EDUCATION
* Requires education equivalent to a four-year high school diploma
WORK HOURS
* Full time position, occasional overtime and alternating Saturday hours may be required
* Administrative building
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug\/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
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: Collections Specialist/Accounts Receivable
Collections representative job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Collections Specialist/Accounts Receivable
Location: Philadelphia PA
Duration: 12 months
Key Accountabilities/Responsibilities:
• Collection and accounts receivable management for AR trade customers
• Ensure the complete and timely collection of accounts receivable
• Analyze aged trial balance of accounts receivable
• Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Knowledge/Skills Required
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Qualifications
Collections EXP require
Additional Information
Thanks
Shubham
If you are interested, Please call me at ************ or email me shubham DOTsATartechinfoDOTcom
Collector (AR department - Pipeline)
Collections representative job in King of Prussia, PA
Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.
Check out our company page: ***********************************
Responsibilities & Qualifications
The Collector will ensure timely collection of accounts receivable through regular follow-up with customer AP departments via email and telephone on assigned accounts.
Responsibilities
Collect outstanding invoices in High Radius software, gather information on invoice disputes, and create invoice dispute records for distribution and subsequent resolution.
Input notes in collection system regarding submission, resubmission disputes and approval dates.
Identify delinquent accounts and take action to prevent reoccurrence and/or escalate to Collections Manager as needed.
Collaborate with internal stakeholders to support collections, proper and timely dispute resolution.
Research duplicates and over-payments, submit refund requests to Collections Supervisor where applicable.
Communicate with coworkers and customers in person, over the phone, and in email and tactfully discuss payment issues.
Minimum Qualifications
Associate Degree with an emphasis in Business or Finance, Bachelor's degree preferred,
1-2 years of experience in collections utilizing collections software, High Radius software experience preferred.
Proficient in Microsoft Office and Collections software systems.
Preferred Competencies
Effective written, verbal and interpersonal communication skills at all levels of the organization.
Creative problem-solving skills coupled with good judgment.
Effective communication skills, verbal and written, to research and present information.
Critical thinking and strong analytical skills.
Ability to exercise sound judgment, provide leadership, and take initiative under minimal supervision.
Ability to work comfortably in a fast-paced work environment, with multiple concurrent projects, priorities and high volume of incoming email.
Ability to plan, execute and deliver on projects in a timely manner; plus, the ability to multitask on varying projects and initiatives.
Very high attention to detail; organized and thorough, with a desire for continuous improvement.
Company Values & Benefits
ImageFIRST employees are expected to:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Weekly pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Referral Program
Tuition Reimbursement
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
Auto-ApplyCollections Specialist
Collections representative job in Philadelphia, PA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Analyze/monitor client A/R account balances for past due
• Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups)
• Utilize collections tools and workflow to manage contacts
• Escalate collection issues to field finance managers and business as needed
• Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved
• Ensure all work is performed in accordance with targets
• Plan and organize work so that Service Level Agreement objectives are realized
• Contribute ideas and actions towards the continuous improvement of processes within area of influence
• Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards
People
Qualifications
Qualifications:
• 2+ years' experience in business -to- business collections
• Fluency in French and English languages
• Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool)
• Experience in a shared services/internal service delivery role desirable
• Professional Services (e.g. consulting, auditing, project-based) industry experience
• Skilled in customer service interactions
• Understanding of accounting processes
• Being adaptable to learn new processes, concepts, and skills
• Good data entry skills
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
Additional Information
To know more about the position, please contact:
Sagar Rathore
******************************
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Easy ApplyE-Billing Coordinator (Law Firm Experience)
Collections representative job in Philadelphia, PA
SourcePro Search is conducting a search for a motivated E-Billing Coordinator with over 5 years of experience in a law firm setting for a leading law firm located in Philadelphia. Preferred qualifications include proficiency in Elite Enterprise, Aderant, eBilling Hub, and experience with eBilling vendor applications.
Responsible for overseeing and optimizing billing and electronic billing operations for both domestic and international clients and vendors. The ideal candidate will demonstrate robust analytical skills and exceptional customer service abilities.
What You'll Do:
Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security.
Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues.
Maintain profile for each electronic billing vendor being utilized, including policies and contact information. Communicate all e-billing guidelines and updates to key members of the Finance Team.
Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested.
Offer constructive solutions to reduce or eliminate electronic billing inefficiencies.
Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems.
Update and manage client websites.
Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines.
Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically. Address all rejected invoices within two business days.
Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance.
Performs any and all other duties as necessary and as assigned by your supervisor for efficient functioning of the Department, Office and Firm.
What You'll Bring:
Associate Degree preferred.
5-plus years in similar position.
Law Firm, corporate legal, or related billing department experience preferred.
Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred.
Superior customer service skills.
Detail oriented and excellent analytical skills.
Ability to multi-task and meet deadlines in a fast-paced business environment.
Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications.
Ability to interact with legal and administrative personnel in domestic and foreign offices.
Strong written and verbal communication skills.
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Quality Control Title Collector
Collections representative job in Philadelphia, PA
American Heritage Federal Credit Union, a $5+ billion credit union, has an immediate opening for a Full-Time Quality Control Title Collector. This position will be responsible for all aspects of vehicle title collection including lien encumbrances, title retention and maintenance. This service will be delivered via professional actions, accountability and with integrity.
REQUIREMENTS/DUTIES:
Must meet the following standards of service as evaluated by our internal and external members.
I will provide accurate information.
I will respond and follow through with all requests in the agreed upon time frame.
I will conduct myself in a friendly and professional manner.
I will listen effectively and offer solutions appropriate to you individual needs.
I will project a whatever it takes attitude.
I will address you by name and thank you for your business.
Follow up on accounts that are in default due to missing encumbered title.
Process documentation for lien encumbrances in accordance with various state requirements.
Maintain and update all electronic title reports via VINtek and Dealer Track.
Perform all title maintenance, including lien expiration, and maintain and update necessary documentation.
Research, analyze, and prepare documents pertaining to lease buyout vehicles and update/communicate with members throughout the process.
Perform all clerical tasks related to each member account and file hard copies of titles.
Work directly with recovery companies to secure the credit union's collateral; Secure vehicles after they are financed.
Work with outside agencies to transfer titles from state to state and prepare the necessary transfer documentation.
Release all paid-in-full auto loans and send to the proper owner.
Register vehicles under Carfax VIN watch as a collection effort to obtain liens.
Verify and make corrections to VIN errors when necessary.
Verify all auto loans for lien releasing that are paid in full.
Perform tracking of all electronic titles.
File and track all paper titles.
Remain current and knowledgeable of all aspects of local, state and federal regulations that affect the credit union.
Remain active in the University Program of American Heritage Credit Union and complete the position's present curriculum as outlined in the Online University by completing the following - Credit Union annual required compliance training, the Online University required coursework within assigned timeline, and the supplemental courses listed in the Online University Curriculum within the prescribed timeline.
QUALIFICATIONS:
One year to three years of similar or related experience.
Experience in Microsoft Word and Excel.
Working knowledge of Symitar, VINtek, DealerTrack, and Carfax.
EDUCATION
Requires education equivalent to a four-year high school diploma
WORK HOURS
Full time position, occasional overtime and alternating Saturday hours may be required
Administrative building
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
Collections Specialist - L1
Collections representative job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Collection and accounts receivable management for AR trade customers
• Ensure the complete and timely collection of accounts receivable
• Analyze aged trial balance of accounts receivable
• Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Additional Information
Thanks
Shobha Mishra
************ ; Shobha.MishraATartechinfo.com
Invoicing Specialist
Collections representative job in South Brunswick, NJ
Hermann Services Inc., headquartered in Monmouth Junction, NJ offers trucking transportation, brokerage, warehouse, and packaging services throughout the United States, specializing in the Northeast and Gulf Coast/Texas Regions. Our offices and facilities are located in New Jersey, Texas, Delaware, and Maryland. Launched in 1927 when Fred J. Hermann purchased his first truck, the Hermann name has since stood for integrity, value, service, and logistics expertise.
Invoicing Specialist
About the Role:
The Entry Level Invoicing Specialist plays a crucial role in the logistics, transportation and warehousing industry by ensuring accurate and timely billing processes. This position is responsible for managing invoices, verifying billing information, and resolving discrepancies to maintain financial integrity. The specialist will collaborate with various departments to gather necessary data and ensure that all transactions are recorded correctly. By maintaining organized records and adhering to company policies, the specialist contributes to the overall efficiency of the billing department. Ultimately, this role supports the financial health of the organization and enhances customer satisfaction through accurate billing practices.
Minimum Qualifications:
High school diploma or equivalent.
Basic understanding of accounting principles.
Proficiency in Microsoft Office Suite, particularly Excel.
Preferred Qualifications:
Experience in a billing or accounting role, even if through internships or part-time positions.
Familiarity with billing software or ERP systems.
Associate's degree in accounting, finance, or a related field.
Responsibilities:
Prepare and issue invoices to clients based on services rendered and contractual agreements.
Review and verify billing information for accuracy, including rates, quantities, and payment terms.
Communicate with clients and internal teams to resolve any billing discrepancies or inquiries.
Maintain organized records of all billing transactions and ensure compliance with company policies.
Assist in the preparation of financial reports related to billing and revenue.
Skills:
Attention to detail to ensure accuracy in invoicing and protect company revenue.
Strong communication skills for liaising with clients and internal teams, and resolving issues promptly.
Proficiency in Excel and other software tools for daily data management and report generation.
Organizational skills to maintain accurate records and ensure compliance with billing procedures.
Basic understanding of accounting principles to interpret financial data and support the billing process.
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