Collections representative jobs in Carlsbad, CA - 567 jobs

```html About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time Customer Service Representative to provide outstanding service to our customers. This is an in-office position. Preferred Skills: Property and Casualty Licensed Experienced in the insurance industry Strong communication skills Friendly, reliable and smart Detail oriented Ability to work well in an office environment Pay range and compensation package - Based on experience. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices. ```

Looking to gain great exposure company wide and will be able to build your professional experience? If you live in San Diego, or already have a move date already set, and are interested in a hybrid position with an industry leading and thriving San Diego based company please keep reading and apply right away. Responsibilities of this hybrid Billing Analyst job include: Correspond and follow-up daily with customers regarding billing questions Handle inbound calls/emails and resolve customer inquiries Review and address exception reports daily Provide a high level of customer service Ability to work independently and be flexible and able to adapt to change Analytical with information files Minimum requirements: Bachelor's degree required 2+ years of work experience in a corporate setting Proficient with Excel (VLOOKUPs, pivot tables, SUMIFs) Prior experience with SQL and Tableau as well as any large ERP experience is preferred Ethical, accountable, and strong communication skills with the ability to provide a high level of customer service Benefit offerings include medical, dental, vision, life insurance, short-term disability, and 401k. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled . To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *****************************************

Tri-City Medical Center is a full-service acute-care hospital located in Oceanside, California, serving the communities of Oceanside, Vista, Carlsbad, and San Marcos. Known for its Gold Seal of Approval, the hospital features two advanced clinical institutes and a team of physicians specializing in over 60 medical fields. As a leader in robotics and minimally invasive technologies, Tri-City Medical Center has been delivering high-quality healthcare services to the local community for over 50 years. The hospital's facilities include the main campus, outpatient services, and the Tri-City Wellness Center in Carlsbad. The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. Maintains a safe, clean working environment, including unit based safety and infection control requirements. Reviews patient bills for accuracy and completeness; obtains missing information Knowledge of insurance company or proper party (patient) to be billed; identify and bill secondary or tertiary insurances Utilize a combination of electronic health record (EHR) to perform billing duties; maintain an accurate, legally compliant medical record Process claims as they are paid and credit accounts accordingly Review insurance payments for accuracy and compliance with contract discounts Review denials or partially paid claims and work with the involved parties to resolve the discrepancy Manage assigned accounts, ensuring outstanding/pending claims are paid in a timely manner and contact appropriate parties to collect payment Communicate with health care providers, patients, insurance claim representatives and other parties to clarify billing issues and facilitate timely payment Consult supervisor, team members and appropriate resources to solve billing and collection questions and issues Maintain work operations and quality by following standards, policies and procedures; escalate compliance issues to Business Office Manager. Prepare reports and forms as directed and in accordance with established policies Perform a variety of administrative duties including, but not limited to: answering phones, faxing and filing of confidential documents; and basic Internet and email utilization Provide excellent and professional customer service to internal and external customers Function as a contributing team member while meeting deadlines and productivity standards Qualifications: Minimum of 1 year of experience posting in a health care setting. Strong background in customer service. Competencies in the areas of leadership, teamwork and cooperation. Strong ethics and a high level of personal and professional integrity. Ability to understand medical/surgical terminology. Educated on and compliant with HIPAA regulations; maintains strict confidentiality of patient and client information. Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites Preferred experience with billing systems such as GE Centricity & SRS Caretracker Strong written, oral and interpersonal communication skills; Ability to present ideas in a business-friendly and user-friendly language; Highly self-motivated, self-directed and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high pressure environment Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations Education: High school diploma or equivalent, required. Associate's Degree in Business Administration, preferred. Certifications: Certified Medical Reimbursement Specialist (CMRS) certification, preferred. Please follow following link Medical Biller/Collector - OSNC in Oceanside, California | Careers at Tri-City Medical Center

Payment Application Specialist - San Diego, CA Billing Specialist role in Patient Financial Services - HomeCare (Unit: RCHHC-2555-9999). Onsite full-time position in San Diego, CA 92111. 16-week contract with possible temp-to-hire. Schedule Day shift: 5x8-hour (08:00 - 16:30) Requirements Experience: Minimum 2 years (5 years preferred) in payment posting using Brightree (BT) system or related homecare billing; focus on commercial payers Education: High school diploma required (must provide copy of diploma and/or transcripts) Key Details Accurate payment application and account reconciliation in homecare setting Emphasis on commercial payer processing and Brightree navigation Stable contract opportunity in high-demand San Diego healthcare hub

Atlanta, GA, USChicago, IL, USPhoenix, AZ, USSan Diego, CA, USWashington DC, DC, USKansas City, MO, USDenver, CO, USDallas, TX, USShort Hills, NJ, USHonolulu, HI, USHouston, TX, USSt. Louis, MO, USLos Angeles, CA, US Jan 24, 2026 Dentons US LLP is currently recruiting for a Senior E-Billing Coordinator that can be resident in any Dentons US office. This position will be responsible for the administration and management of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The Senior E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position required to work in-office three days per week. **Responsibilities:** + Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security. + Partner with Billing Team and Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues. + Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team. + Meet with billing attorney(s) or secretaries to discuss electronic billing processes. + Generate and distribute e-billing reports on a weekly basis. + Offer constructive solutions to reduce or eliminate electronic billing inefficiencies. + Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems. + Update and manage client websites + Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines. + Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically. + Address all rejected invoices within two business days, once transferred from the billing coordinator. + These duties may be ongoing or ad hoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications:** + 5+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Law firm experience preferred. + Expertise with Elite Enterprise or 3E and ME-Billing applications. + Excellent verbal and written communication skills. + Self-starter that delivers superior customer service + Must be detail-oriented with excellent organizational skills. + Ability to work in a fast-paced environment. + Flexibility to work overtime, as needed Pursuant with states' laws, the salary range for this position is $80,000 - $98,000 based on experience. Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Atlanta

Job Description COLLECTOR CUSTOMER SERVICE REPRESENTATIVE Patenaude & Felix, APC of San Diego, CA is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on! This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match. If this sounds like the right opportunity for you, apply today! ABOUT PATENAUDE & FELIX, APC Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation. We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment. Essential Responsibilities : Collect, negotiate, and recommend solutions to consumers via phone. Set up payment or settlement arrangements in the database. Identify accounts that require legal processing. Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred. Qualifications: No experience necessary, training provided. Customer service experience preferred. Good communication skills. Must be 18 years of age or older. Bilingual in Spanish is a plus. Ability to pass a background and drug test WORK SCHEDULE This full-time position typically works Monday-Friday. An occasional Saturday may be required. READY TO JOIN OUR LEGAL TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Falcon Rappaport & Berkman (FRB) is a rapidly growing law firm focused on an interdisciplinary approach to the practice of law. Our team is composed of thought leaders across a variety of practice areas, including some of the nation's leading voices on web3, taxation and a variety of other fields. We bring together experts across all of our practice areas to achieve extraordinary results which would not be achievable at a more narrowly focused firm. Respect, appreciation and quality of life come first and foremost. We care deeply about the people we bring into our firm and offer a unique emphasis on professional development. We work collaboratively to drive client success. FRB currently seeks to add a secondary Billing Specialist and Analyst to assist in rapid growth of the billing department at our California office. Responsibilities include: Following up with attorneys for prospective client activity reports Attorney bill reviews and updating bills High volume monthly bill runs Calculating attorney commissions and payouts Assistance with Key Performance Indicator (KPI) reports Professional client communication and interaction Requirements: BS degree in accounting in mandatory- higher degree level is preferred Minimum of 2 years of advanced Excel use Minimum 2 years QuickBooks experience Experience with legal billing preferred 2+ years law firm experience Strong organizational and time management skills Excellent written and verbal communication skills Proficiency with Microsoft Office Suite - Mandatory Paralegal certification a plus Perks: Flexible work hours including option for hybrid work. Transparent communication across the department and the firm at large. Encouragement of continuing education (both presenting and attending), networking, and suggestions to improve firm operations. Salary range: 60-80k

Full-time position: Monday to Friday, 7AM-4PM Pay Range: $52,000 - $64,000 Quarterly Bonus Eligibility On-site: Costa Mesa, CA Summary: We are seeking a growth-minded Portfolio Management Representative who is ready to take the next step in their career. The Portfolio Management Representative is responsible for conducting soft collections activities as well as assisting with customer service requests and inquiries. Essential Duties and Responsibilities: Communicate with lending partners regarding all customer service and past due account inquiries. Conduct collections calls to all accounts with past due balances to cure delinquency and ensure no further delinquency occurs. Prepare and send written correspondence to past due customers. Provide details on collections accounts that remain past due to be submitted for legal action. Respond to internal and external customer service calls and emails with requested information. Prepare customer service items such as copies of documents, payment histories, payoff quotes, balance statements, invoices, as well as payment processing, set up/update ACH bank information. Process and update various reports and UCC filings. Assist with special Portfolio Management projects as needed. Minimum Qualifications: 1+ years of collections experience Bachelor's degree preferred Knowledge of Portfolio Servicing, Commercial Finance is desirable What we Offer: A clear success path within the company, we want you to grow and lead with us Modern work environment with state-of-the-art tools Health insurance (medical, vision, dental) Paid vacation days, sick time, and holidays Company Story: Regents Capital ranks in the top 30 private independent equipment financing companies in the United States and has been consistently recognized as one of the Top Places to Work in Orange County. In this trillion-dollar industry, Regents Capital provides mid-size businesses with national equipment finance solutions to help their business operate more effectively. Our success is a direct result of the strength of Regents' platform and our team's unwavering commitment to offering convenience and a quality of service that is unmatched in the industry. We are looking for a talented and motivated Account Manager to join our team.

. The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources. The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing. Key Responsibilities Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered. Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.). Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Previous work experience working with spreadsheets. Previous work experience performing data entry. Type 45 wpm. Strong math skills. Desired: Bilingual. AA Degree; Experience may substitute for this on a year-by-year basis. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This position will perform collections and medical billing for various regional and national payers, including Federal, State, Third Party (HMO, PPO, IPA, TPA Indemnity) and Patient Billing. Qualified candidates must be able to (1) Review accounts for billing accuracy in order to maximize reimbursement. (2) Persuasive and tenacious follow-up on claims status (3) Appeal, and re-bill or forward claims for recalculation and / or adjudication as necessary. Must possess detail knowledge of all medical benefit levels and a have a thorough understanding of Federal, State, and PPO, HMO, and Indemnity Plans structure. Must meet or exceed the standard level of performance on assigned accounts. Duties: Data entry, correct insurance assignment to patient accounts, insurance eligibility verification. Review/update demographics and patient information for accuracy. Investigate all denied services to determine the reason for the service denial, appeal, if appropriate. Review and work various reports including aging, adjustments and credit balances. Comply with Federal and State legislation pertaining to all billing related matters. Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Quality Assurance and Administrative Plans, Policies, Guidelines, Protocol, and Standards. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Working knowledge of appropriate coding systems; CPT, ICD-9 and HCPCS, coverage; LCD/NCD and reimbursement associated with such codes. Proficient in Microsoft Outlook, Excel, Word, the Inter and Intranet and other programs/software as necessary. Working knowledge and hands-on experience of medical billing and reimbursement. Problem solving skills, using good judgment, attention to detail and follow-through are a must. Excellent customer service skills; excellent verbal and written communication skills. Ability to prioritize work, multi-task and time management skills. Education: High School Diploma and a minimum of two years related experience or a Bachelor's degree from a four-year college or university; or equivalent combination of education and experience. Additional Information For more information, please contact Kumar Gaurav

The Logistics Administration Associate position is responsible for the incoming manual invoices from various carriers for Glovis's customer(HT), verifying invoices with backing documentation(such as the bill of lading, POD (Proof of Delivery) and email confirmation from ops, etc). Responsible for creating carrier's AP tracker file for AP upload file to post SAP. Invoice verification Verify manual inbound and outbound invoices to make sure billed rates meet guidelines as agreed on each of their specific contract Review supporting documentation such as bill of ladings and other submitted documentation to ensure accuracy on invoices Create AP tracker by collecting payable invoices(check duplicated invoices/verify correct code, description and matching total, etc) Submit (save) AP tracker to admin share drive and send same file by email to manager and specialist for posting data on SAP When required, communicate vendors for payment status and required necessary data for billing Ensure all charges are billed correctly including: A/R, A/P, Additional charges, etc. Combine passthrough AR invoice and backing documents and send to HT on time Submit all document and information related account if customer requires asap Manage and process the detention invoice and request approval in a timely manner Make sure to keep all records related to AR/AP for audit purpose Manage and report any accessories charge due to operation issues Manage all accounts in current without aging request billing summary within timely matter within 60 Prepare and generate all manual AR invoices that need to be send to HT Manage/update the vendor/customer code file Make sure to have all current accounts info for customers and vendors Creating reports (LTL, BX, Ocean, ST and WH summary for month-end preparation) Audit the accounting file for dedicated program carriers Prepare, review, and audit all data entry (rates, GL code, Freight code, etc.) for month-end closing Stand by for any inquiry from manager for verifying account data just in case for month-end closing Assisting manager and team members on any projects as needed

[Tasks and Responsibilities] Responsibilities include, but are not limited to: Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations. Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary. Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions. Perform ongoing cash collections. Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues. Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices. WHAT MAKES YOU A GAMECHANGER [Qualifications]: 1+ years of experience Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook Negotiation and problem-solving skills Effective phone/email communication skills Basic understanding of Billing, AR, and Credit and Collections procedures Must Have Experience: At least 1+ year of experience in billing, accounts receivable (AR), or credit and collections. Technical Skills: Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook. Basic understanding of billing processes, AR principles, and credit and collections procedures. Communication Skills: Effective phone and email communication skills to correspond professionally with customers and internal teams. Problem-Solving & Negotiation: Proven ability to negotiate effectively and resolve payment or deduction issues with customers. Customer Management: Experience working with assigned portfolios of customer accounts, including performing collection calls and reconciliations. Analytical Abilities: Ability to run and analyze reports (e.g., aging reports, deduction reports) to identify root causes of delays and deductions. Nice to Have: Industry Knowledge: Previous experience working in the sportswear, retail, or fashion industries. Software Proficiency: Experience with specialized credit management, AR, or billing software beyond Microsoft tools. Reporting Skills: Advanced knowledge of Excel, such as creating pivot tables or using complex formulas, would be an advantage. Team Collaboration: Previous collaboration with sales teams to proactively resolve collections and credit-related issues. PUMA 4Keys Alignment: Familiarity with values-driven work environments or companies with sustainability-focused initiatives. Languages: Proficiency in multiple languages, especially if dealing with international customers.

Legal Healthcare Collections Agent - Remote USA Healthcare Collections Agent - Remote USA send your resume we have many unpaid invoices for you to help us with on our job board as well as thru split partners. You will love our recruiting services. We invite you to join our job board for quick placements: http: esrhealthcare . mysmartjobboard . com / registration/ REGISTER AND POST YOUR RESUME / COMPANY INFORMATION TODAY Over 100,000 job alerts You will love our recruiting services. We invite you to join our job board for quick placements: http: esrhealthcare . mysmartjobboard . com / registration/ REGISTER AND POST YOUR RESUME / COMPANY INFORMATION TODAY Over 100,000 job alerts You will love our recruiting services. We invite you to join our job board for quick placements: http: esrhealthcare . mysmartjobboard . com / registration/ REGISTER AND POST YOUR RESUME / COMPANY INFORMATION TODAY Over 100,000 job alerts

Job Description The Collector serves as the account representative for Hoag in working with insurance companies, government payors, and/or patients for resolution of payments and accounts resolution. Work Hours: 8 am- 4:30 pm Qualifications: - One year of previous hospital business experience, or equivalent required or strong background in customer service. - Basic experience with insurance plans, hospital reimbursement methodology, and/or ICD10 and CPT coding. Pay Rate: $19-29/HR Submit resume to *************************************

Job Description The position of Collections Representative is established for the collection of payment of loans issued by the credit union which have become delinquent. Maintain quality service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) High school diploma or equivalent. Minimum two years Collections experience in a financial institution; collecting on secured and unsecured accounts preferred. If financial institution experience is outside of a Collections Department, may consider an internal SDCCU employee with a demonstrated high level of critical thinking, consistently meeting deadlines, delivering quality work and a willingness to train and learn high level Collections functions. Working knowledge of bankruptcy and legal procedures, dealing with delinquency control, collection procedures and skip tracing experience preferred. Understanding of repossession procedures preferred. On-line collection system experience preferred. Effective communication skills, written and oral. Ability to work effectively under pressure. Proficient PC skills to include Word & Excel. Essential Duties and Responsibilities Responsible for the collection of payments of delinquent loans. Work daily queue efficiently and effectively to facilitate contact with members to determine the reason(s) for delinquencies and assist in the development of a plan to bring their account/loan current, i.e. workouts, extensions, payment plans, etc. Review credit reports on members overall payment history to determine probable outcome of loans. Expire and revoke credit cards and lines of credit when necessary. Review, create and submit files on collateral that should be repossessed. Research member accounts when notified by member that the delinquency is due to an error; correct or reconstruct accounts as necessary. Post loan payments and give overrides to branch personnel to rectify account status. Skip-trace members when necessary. Contact members regarding accounts with overdrawn ATM activity, loan payments or deposits returned NSF. Recommend members for financial counseling. Prepare charge-off documentation to submit loans for charge-off to management. Other Duties and Responsibilities Perform other duties as assigned. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 9:00am/6:00pm with a weekday off Saturday: 8:30am/4:00pm Sunday/another weekday: OFF Full Time - 40 hours a week

We're seeking motivated, outgoing individuals to join our team immediately and help make a difference in our community! As a Signature Collector / Canvasser, you'll engage with the public, collect signatures, and raise awareness about key community initiatives focused on voter identification, housing, and healthcare. This is a full-time position with opportunities for growth and community impact. Applicants who do not meet all requirements will not be considered. We look forward to meeting qualified candidates and making a difference together!

Under the general supervision of the Assistant Manager, Collections or Supervisor, Collections, this position is accountable for collecting on a higher stage of past due loans and minimize or prevent financial losses for the Credit Union. The main goals are to reduce delinquency, minimize loan losses and protect assets, while providing exceptional service to credit union members and employees. DIMENSIONS: To effectively collect on and manage the credit union's seriously past due loans; total loan portfolio of $451,000,000 Establish and follow up on payment arrangements to cure delinquency Maintain a productivity level consistent with those established for the department Maintain an “at standard” scorecard average of 85% Supervisory responsibilities This position reports directly to the Assistant Manager, Collections or Supervisor, Collections. There are no direct reports to this classification. NATURE & SCOPE Performs activities to collect past due amounts on seriously delinquent loans. Works with member to determine reason for delinquency and establish payment arrangements. Determines next course of action to negotiate with member to return loan to performing status. Follows up on promises to pay and broken promises. Performs required skip tracing to locate member. Provides high quality, consistent work and documentation. Utilizes critical thinking and negotiating skills to resolve difficult situations. Initiates demand letters, field chases or attorney letters as needed. Reviews and recommends loans for repossession action or charge off. Evaluates and recommends accounts for Workout or the Member Assistance Program. Effectively handles escalated, repossession, charge off, legal or Bankrupt calls. Supports department and corporate goals and objectives. Performs other relevant and related duties, as required. Education, skills, & abilities The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities Associate's degree or equivalent experience preferred with approximately 2-5 years of applicable collections experience. Must have working knowledge of FDCPA guidelines and practices. Experience with Microsoft Applications (Excel, Word and Outlook). Working knowledge of business machines such as telephone systems, computers, copiers, fax machines, etc. Strong analytical, time management and organizational skills. Must have the ability to work well individually and as a member of a collections team. Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy. Ability to interface with members and credit union staff at all levels in courteous and professional manner in person or by phone. Must be self motivated and goal oriented. Ability to appear for work on time, follow direction from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism. MAJOR ACCOUNTABILITIES Performs daily collection activities to reduce delinquency, minimize loan losses and protect credit union assets Provides credit counseling and exceptional service to resolve difficult member situations Analyzes, evaluates and makes recommendations to reduce delinquency PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting; ability to lift up to 10 lbs. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in an office environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Salary Range (hourly) $22.6756 - $28.3445

COMPANY OVERVIEW Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency. POSITION OVERVIEW The Collection Specialist role is a full-time opportunity within our Accounting Department, focused on recovering funds owed to the company for services rendered. The main duty of the Collection Specialist involves contacting clients who have not met their financial commitments through various communication channels. The ideal candidate will possess a strong motivation and proactive attitude, along with a willingness to adapt their strategies to maximize collections. This position requires a personable and respectful approach, recognizing the importance of serving Veterans. The Collection Specialist should be goal-driven and capable of collaborating effectively within a team. Working under the supervision of the Collections Manager, the Collection Specialist will also contribute to additional tasks and projects aimed at enhancing the department's growth. SUPERVISORY RESPONSIBILITIES: None ESSENTIAL DUTIES & RESPONSIBILITIES: Locate and communicate with clients regarding overdue payments. Maintain record of status of collection efforts. Review financial status of clients to determine their ability to pay. Prepare reports and present data to Management and Revenue Affiliates. Negotiate payment plans based on management approval. Ensure fair debt collection practices are maintained. Stay current on relevant regulations. Resolve disputes related to payments or account statuses. Ensure Collection Manager is updated with collection efforts. Perform administrative tasks as assigned. Maintain a professional and respectful approach while dealing with clients. KNOWLEDGE, SKILLS, & ABILITIES: Good verbal and written communication skills. Excellent analytical skills with great attention to detail. EDUCATION & EXPERIENCE 1-3 years of previous collections experience preferred. Previous financial or account experience preferred. Previous customer service experience required. Previous experience with CRM software and accounting software preferred. Previous experience working with Veterans preferred. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Prolonged periods of standing or sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. BENEFITS: 401(k) Plan Medical Insurance Paid Holidays Paid Time off Private Gym We are an Equal Opportunity Employer Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.

Under the general supervision of the Assistant Manager, Collections or Supervisor, Collections, this position is accountable for collecting on a higher stage of past due loans and minimize or prevent financial losses for the Credit Union. The main goals are to reduce delinquency, minimize loan losses and protect assets, while providing exceptional service to credit union members and employees. DIMENSIONS: To effectively collect on and manage the credit union's seriously past due loans; total loan portfolio of $451,000,000 Establish and follow up on payment arrangements to cure delinquency Maintain a productivity level consistent with those established for the department Maintain an “at standard” scorecard average of 85% Supervisory responsibilities This position reports directly to the Assistant Manager, Collections or Supervisor, Collections. There are no direct reports to this classification. NATURE & SCOPE Performs activities to collect past due amounts on seriously delinquent loans. Works with member to determine reason for delinquency and establish payment arrangements. Determines next course of action to negotiate with member to return loan to performing status. Follows up on promises to pay and broken promises. Performs required skip tracing to locate member. Provides high quality, consistent work and documentation. Utilizes critical thinking and negotiating skills to resolve difficult situations. Initiates demand letters, field chases or attorney letters as needed. Reviews and recommends loans for repossession action or charge off. Evaluates and recommends accounts for Workout or the Member Assistance Program. Effectively handles escalated, repossession, charge off, legal or Bankrupt calls. Supports department and corporate goals and objectives. Performs other relevant and related duties, as required. Education, skills, & abilities The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities Associate's degree or equivalent experience preferred with approximately 2-5 years of applicable collections experience. Must have working knowledge of FDCPA guidelines and practices. Experience with Microsoft Applications (Excel, Word and Outlook). Working knowledge of business machines such as telephone systems, computers, copiers, fax machines, etc. Strong analytical, time management and organizational skills. Must have the ability to work well individually and as a member of a collections team. Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy. Ability to interface with members and credit union staff at all levels in courteous and professional manner in person or by phone. Must be self motivated and goal oriented. Ability to appear for work on time, follow direction from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism. MAJOR ACCOUNTABILITIES Performs daily collection activities to reduce delinquency, minimize loan losses and protect credit union assets Provides credit counseling and exceptional service to resolve difficult member situations Analyzes, evaluates and makes recommendations to reduce delinquency PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting; ability to lift up to 10 lbs. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in an office environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Salary Range (hourly) $22.6756 - $28.3445