Collections representative jobs in Chapel Hill, NC - 491 jobs
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Call Center Customer Service Representative
Amerit Consulting 4.0
Collections representative job in Cary, NC
Our client, a Global Fortune 50 organization and one of the world's largest distributors of healthcare systems, medical supplies & pharmaceutical products, seeks an accomplished Call Center Customer Service Representative.
*** Candidate must be authorized to work in USA without requiring sponsorship ***
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Location: Cary, NC 27513
Duration: 3 months contract w/ possibility of extension or conversion to FTE role
Notes:
Pay Rate: $20.40/hr on W2.
Work Schedule: Shift is 11:30am - 8:00pm, Monday - Friday or Tuesday - Saturday (Rotating Saturdays once a month with a weekday off).
Training and the job are on site 9:00am - 6:00pm. The training will be for 3 to 6 weeks - On site.
Good attendance is very important. This is a temporary to permanent hire position for people who meet metrics and attendance policies.
Description:
The Customer Service Representative is an important role in the Pharmacy Operations and is responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries when needed and directing calls to appropriate personnel.
Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner.
Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Must be able to show empathy to patients.
Run medical claims and update concise progress notes to ensure other roles within the workflow can quickly assess the status of the referral.
Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Answer patient questions and concerns during refill scheduling and transfer to the clinical team (pharmacists and nurses) when appropriate.
Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient's safety.
Perform other duties as assigned (above tasks may vary slightly depending on the specific team/program requirements).
Qualifications:
High School Diploma or GED with minimum of associate degree preferred.
The ideal candidate is a well-spoken, enthusiastic, and organized person with the ability to provide high level of customer service to our patients, clinicians, and clients.
Recent call center experience. One year or more of call center experience.
Experience working with management information systems to effectively address customer needs.
Proficiency in Microsoft applications.
Excellent verbal and written communications.
Must be able to show empathy when talking to patients.
Professional telephone manner.
Strong attention to detail.
Customer service experience preferred.
Medical office experience / knowledge of medical terminology preferred.
Pharmacy experience is a plus but not required.
Medical claims experience is a plus but not required.
**************************************************************
I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Satwinder “Sat” Singh
Lead Technical Recruiter
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
$20.4 hourly 1d ago
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Collections
Collabera 4.5
Collections representative job in Greensboro, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry: Financial Services
Work Location: Greensboro, NC
Job Title: Collections
Duration: 1 year (Strong possibility of extension)
Max Pay: $19/hr on W2
Available Shift/s:
• 12PM to 9PM; Monday to Thursday - 8AM to 5PM; Fri - Every other Sat 8AM to 12PM
• Training: Monday to Friday; 8AM to 5PM. Classroom training for 3 weeks. OJT will be regular shift hours
Job Description:
• The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans.
• The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls.
• Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements.
• In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans.
• This is a position in a high volume call center environment.
• Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system.
• Collectors also work within a structured team setting.
• Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers.
• Monthly incentive opportunities are available based on performance towards set monthly goals.
• Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers.
Job Requirements:
• Excellent oral and written communication skills
• Strong negotiation skills
• Excellent organizational skills
• Ability to multi-task
• Must be able to work in teams
• Self-motivated and results-oriented
Desired Skills:
• Previous Collection experience
• College degree desired, but not required
• Desire to resolve customer issues a must
• Home loans experience preferred
Qualifications
RECENT COLLECTIONS EXPERIENCE.
CSR/Call Center a plus.
$19 hourly 60d+ ago
Collections Specialist
Noregon Systems Inc. 3.5
Collections representative job in Greensboro, NC
The Collections Specialist is responsible for managing the accounts receivable portfolio, ensuring timely payment of customer invoices, and maintaining positive client relationships while reducing delinquent accounts. This role requires a detail-oriented and results-driven individual who can balance assertive collection efforts with professionalism and tact. The ideal candidate has experience in B2B collections, strong communication skills, and a working knowledge of accounting systems and credit policies.
KEY RESPONSIBILITIES:
* Manage daily collection activities on assigned customer accounts to minimize past-due balances.
* Contact customers via phone, email, and written correspondence to resolve payment issues.
* Maintain accurate and up-to-date records of collection efforts in the accounting system.
* Research and resolve billing discrepancies, disputes, and short payments.
* Partner with internal teams (Sales, Customer Support, Accounting) to ensure timely resolution of customer concerns.
* Prepare weekly and monthly aging reports and escalate high-risk accounts when necessary.
* Recommend accounts for credit hold, write-off, or third-party collections based on company policy.
* Assist in developing and refining credit and collection procedures to improve efficiency.
* Support month-end close by providing accurate receivable data and status updates.
* Maintain compliance with all internal controls, privacy laws, and regulatory standards.
SUPERVISORY RESPONSIBILITIES:
* This position has no direct supervisory responsibilities.
EDUCATION/EXPERIENCE REQUIRED:
* Associate degree in Accounting, Finance, or Business Administration required; Bachelor's degree preferred.
* 2-4 years of experience in accounts receivable or commercial collections.
* Strong understanding of billing, payment processing, and credit management principles.
* Proficiency with accounting and CRM systems (e.g., NetSuite, QuickBooks, Salesforce).
* Excellent verbal and written communication skills with strong negotiation ability.
* Proven track record of managing high-volume collections with professionalism and accuracy.
ADDITIONAL ELIGIBILITY REQUIREMENTS:
* High level of integrity, confidentiality, and attention to detail.
* Ability to prioritize and manage multiple tasks under deadlines.
* Strong analytical and problem-solving skills.
* Intermediate Excel proficiency and familiarity with AR reporting tools.
* Comfortable working in a fast-paced environment with cross-functional collaboration.
WORK ENVIRONMENT:
* Professional office environment with regular communication with internal teams and external customers.
PHYSICAL REQUIREMENTS:
* Primarily a sedentary role, requiring use of a computer and phone for extended periods. Occasional light lifting of files or office supplies (up to 15 lbs).
* This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Noregon Systems, Inc is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
$76k-95k yearly est. 27d ago
Senior Billing Analyst
Capstone Search Partners
Collections representative job in Raleigh, NC
The Opportunity:
Senior Billing Analyst Email resumes to: ******************************* We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience. As part of a distributed global team, this role requires flexibility, precision, and strong collaboration skills. This is a hands-on position within a global finance team, responsible for billing, collections, and accounts receivable activities. You'll work cross-functionally with teams across regions and time zones, ensuring timely, accurate, and compliant invoicing processes.
Job Responsibilities
Manage billing operations from invoice creation to payment tracking across multiple markets and currencies.
Submit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies.
Process adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented.
Maintain accurate records and audit trails in accordance with internal standards and regulatory requirements.
Act as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution.
Reconcile account discrepancies, investigate client disputes, and support collections as needed.
Generate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making.
Contribute to process improvement initiatives aimed at optimizing billing workflows and financial controls.
Train and support new team members as required.
Required Qualifications
Strong numeracy and reconciliation skills; confident working with financial data.
Proficiency in Microsoft Excel and Word.
Comfortable working flexible hours, including occasional off-hours support.
Clear and professional communication skills; able to work effectively with cross-functional stakeholders across regions.
Strong organizational and time management abilities with a focus on results and meeting deadlines.
A proactive approach to identifying inefficiencies and suggesting process improvements.
Previous experience in a shared services or global operations environment.
Familiarity with billing systems and procedures.
Experience using enterprise billing platforms (e.g., 3E or similar tools) in a professional services or complex billing environment.
$45k-69k yearly est. Easy Apply 60d+ ago
Project Billing Specialist
S&Me, Inc. 4.7
Collections representative job in Raleigh, NC
Are you a professional with hands-on experience in project-based billing or accounting environments, looking for an opportunity to deepen your expertise, work closely with project teams, and directly support the overall financial health of the company? S&ME is looking for a detail-oriented Project Billing Specialist to join our Finance team based in Raleigh, NC, with a flexible remote/hybrid option.
Visit the Life tab on our LinkedIn profile to learn more about life at S&ME.
What You Will Do:
As a Project Billing Specialist, you will manage the financial functions of projects within our accounting database. This role involves close collaboration with project managers to ensure accuracy throughout the project lifecycle. Key responsibilities include client invoicing, updating WIP reporting, and assisting with collection efforts. Additional duties involve setting up project information, generating and finalizing invoices, and performing monthly reviews and project completion activities.
* Set Up Project Information: Read and interpret contract provisions to set up accurate project information in the accounting database, ensuring compliance with contract terms and company policies. Verify and edit project rate schedules and demographic data provided by project managers.
* Generate and Finalize Invoices: Initiate the billing cycle by generating and distributing prebill reports, facilitating edits per project manager, and finalizing invoices with all required attachments and documentation within established deadlines.
* Post and Submit Invoices: Post and submit invoices to clients by contract terms, ensuring timely and accurate billing.
* Manage Budget Changes: Make necessary budget changes to the accounting platform per the project manager's guidance and complete all tasks in accordance with the monthly accounting closing schedule.
* Assist with Collections and Reviews: Assist in collection efforts of past due accounts, perform monthly reviews and invoicing of all assigned projects, and initiate project completion activities, including reviewing backlog and WIP, verifying accuracy of invoicing and collections detail, and closing the project in the accounting platform.
Who We're Looking For:
We are seeking a detail-driven, collaborative professional who takes pride in accuracy and thrives in a fast-paced, deadline-oriented environment. Someone who communicates easily with project teams takes ownership of their work and isn't afraid to ask questions or speak up when something doesn't look right.
Qualifications:
* Education: High School diploma/GED - An Associate's degree in Accounting or Finance, a plus
* Experience: Minimum of 3 years of experience in project billing
* Key Competencies:
* The knowledge and understanding of KPI reporting and dashboards
We Are S&ME:
At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of over 1,000 employee-owners across 10+ states collaborates to create a meaningful impact on our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future.
What We Offer:
Comprehensive Health & Wellness Programs
* Medical, Dental & Vision Plans with HSA and FSA options
* Wellness Program offering $50 off per month on 2027 premiums
* Pet Insurance for your furry family members
Ownership & Financial Perks
* 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution
* 401(k) Retirement Plan to help you plan ahead
* Term Life & Long-Term Care Coverage - available Spring 2026
Work-Life Balance & Career Development
* Paid Holidays, PTO with rollover options, and Paid Maternity & Paternity Leave
* Mentorship & Career Development Programs, Tuition Reimbursement, and Credential Incentive Program
* Employee Recognition Program, $2,000 Referral Bonuses, and a company vehicle & fuel card for project-based roles
If you're passionate about making an impact and want to work with a firm committed to our employees and providing quality service to our clients, we'd love to hear from you!
This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted.
$29k-42k yearly est. 3d ago
Collections Specialist
Executive Personnel Services
Collections representative job in Durham, NC
Collections Specialist - L1 Duration: 12.05.2016 - 06.09.2017 Pay rate: $16.51 Key Accountabilities/Responsibilities: Collection and accounts receivable management for AR trade customers Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required:
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Team Player
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$16.5 hourly 12h ago
Collections Specialist - L1
Artech Information System 4.8
Collections representative job in Raleigh, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Key Accountabilities/Responsibilities:
Collection and accounts receivable management for AR trade customers
Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
For more information, Please contact
Shobha Mishra
************
sent me your resume shobha.mishra ATartechinfo.com
It starts at the door. It starts with you.
Looking for a part-time job that keeps you moving and helps you earn extra income? We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there.
What You'll Be Doing:
Keep a simple but important promise to residents. Every night, you collect trash from their doorsteps, so it's gone by morning. That consistency helps people feel taken care of and at ease in their homes.
Collect bagged trash and cardboard recycling from apartment doorsteps and take them to the on-site compactor using your truck or vehicle with a trailer. No bulk items, no off-site driving, no dumping.
Use our mobile app on your smartphone to check in, track your work, and take photos when needed.
Stay active by walking the property, climbing stairs, and working outdoors during your shift.
What You'll Get:
Pay: Up to $20.00 per hour
Schedule: Evening shifts, usually Sunday-Thursday, starting around 7:00 or 8:00 PM
Part-Time: Typically 10 to15+ hours per week
Close to Home: We try to assign you to a property near where you live
What You'll Need:
Must be at least 18 years old
Reliable transportation: open-bed pickup truck or vehicle with trailer
Valid driver's license & auto insurance (you must be listed on the policy as a covered driver)
A strong work ethic and pride in doing the job right, even when no one is watching
Authorized to work in the U.S. (proof required)
Ability to work independently and with a team when needed, and follow simple, consistent routines
A smartphone with a data plan to use our work app
Physical Requirements:
Ability to lift and carry up to 50 lbs.
Comfortable walking long distances and climbing multiple flights of stairs
Willing to work around bagged trash and waste
Able to work outdoors in different weather conditions
Why You'll Love This Job:
Stay Active: Get paid to move instead of sitting still
Convenient Schedule: Easy to fit around another job or school
Fast Pay: Access your earnings quickly with DailyPay
Career Growth: Opportunities to move into lead or management roles
Referral Bonuses: Earn extra when you refer others to join the team
Safety Matters: We provide gloves, safety vests, and gear
If you take pride in doing things right and like seeing the results of your work each night, this role is for you. Apply today and be part of something people count on.
The application window for this opportunity is ongoing.
*******************************************
Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information.
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
$20 hourly Auto-Apply 4d ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Raleigh, NC
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 60d+ ago
Collections Analyst, Vendor Incentives Accounting
Advance Stores Company
Collections representative job in Raleigh, NC
Job Description
Advance Auto Parts is seeking a dynamic Collections Analyst to support the Vendor Incentives Accounting function. The ideal candidate will have experience in managing a portfolio of Vendors with contractual obligations to provide Advance Auto Parts with a variety of incentives in order to secure additional purchases. This role requires a high level of attention to detail, a collaborative working style as well as the ability to manage multiple priorities. This is a key role in the Vendor Incentives area and requires someone with a passion for working with key Vendors, building relationships and the proactive collection of incentives earned by Advance Auto Parts.
Responsibilities:
Manage a portfolio of Vendor receivables earned as a result of various types of contractually agreed to incentive programs.
Ensure that all earned incentives are collected via Vendor credit memos, on-invoice credits or deductions from payables due to the respective Vendors.
Establish strong collaborative relationships with various stakeholders in the Merchandising and Procurement teams in order to thoroughly understand the various incentives with the respective Vendors, the validity of the outstanding incentive receivables as well as the timing of collections.
Establish strong working relationships with Vendor key contacts in order to facilitate prompt resolution of incentive issues and timely collection of incentives earned.
Collaborate with Accounts Payable to ensure alignment on invoice credits received and on-invoice credits from Vendors as well as facilitation of deductions for incentives from Vendor payments.
Proactively provide insight into any collectability issues on outstanding receivables in the portfolio.
Assist in periodic, quarterly and year-end close processes, ensuring timely and accurate financial reporting.
Assist internal and external auditors on audit related requests for information in conjunction with interim reviews, year-end audits as well as SOX and internal audits.
Identify opportunities for process enhancements and automation to improve efficiency and accuracy.
Manage conflicting priorities and ensure that are deadlines are successfully met.
Manage ad-hoc projects and tasks as assigned by senior management.
Requirements:
Bachelor's degree in Accounting, Finance, or related field.
Minimum of 2 years of experience in accounting, ideally with some experience in collections or Accounts Payable.
Strong level of knowledge in Accounts Payable processes and their impact on the General Ledger
Experience utilizing Oracle or similar ERP software.
Excellent analytical and problem-solving skills, with a high level of attention to detail.
Ability to collaborate cross functionally, working in a team environment.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Experience in retail or automotive industry is a strong plus.
Join Advance Auto Parts and contribute to our mission of serving our customers with excellence. Apply now to be part of our dedicated accounting team driving financial integrity and success.
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of April 2025 Advance operated 4,250 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 950 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands.
#LI-GG1
California Residents click below for Privacy Notice:
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$36k-59k yearly est. Auto-Apply 44d ago
Lab Collector
Summit Spine and Joint Centers
Collections representative job in Asheboro, NC
Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 11 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care!
Job Description Summary:
Under general supervision of a licensed provider, as a Lab Collector, one must be able to effectively collect urine and swab samples from patients in a timely manner and perform clinical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department.
This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Director of Operations. This position's primary location will be for Asheboro and subject to change based on coverage/business needs, and operating hours.
Responsibilities:
Triage patients to be seen by providers including rooming patients, taking vitals, merging patient charts, and communicating directly with patients.
Assist providers in exam rooms.
Effectively process messages between patients and administration or other medical offices.
Report to Director of Operations.
Skills & Abilities (minimum qualifications):
Must be responsive and comfortable handling and processing urine samples.
Must be able to conduct cheek swabs.
Detail-oriented.
Must be willing to travel to other locations.
Previous clinical experience.
Willingness to cross-train on all other clinical responsibilities
Education And Experience (preferred qualifications):
Experience using eClinicalWorks or other EHR system preferred.
1-year clinical experience preferred
Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
$25k-34k yearly est. 60d+ ago
Medical Billing Specialist
First Choice Community Health Centers 4.2
Collections representative job in Lillington, NC
Why Join First Choice Community Health Centers
Nestled in the heart of North Carolina, Harnett County offers a unique blend of small-town charm and convenient access to big-city amenities. Located less than an hour from both Raleigh and Fayetteville, residents enjoy the tranquility of rural living with the benefit of nearby urban excitement.
At First Choice, we're proud to offer employment opportunities in this beautiful area, giving you the chance to work in a close-knit community while staying connected to the vibrant Triangle region. With a perfect balance of peaceful + affordable living and easy access to cultural and career opportunities, Harnett County is an ideal place to call home.
Position Summary
The Medical Billing Specialist will be responsible for billing and collections for Medicare, Medicaid, Insurance, and Self Pay patients for all Medical and Dental clinics. Responsibilities of individual Billing Specialist will vary depending on assignment of responsibilities given by Billing Supervisor.
This role is on-site at our Lillington, NC office.
Benefit Offerings
Company-Paid Medical Insurance
Dental & Vision Insurance
403(b) Retirement Plan with Employer Match
Health Reimbursement Account (HRA)
Paid Time Off + 11 Paid Holidays
Life Insurance
Long and Short-Term Disability
Essential Duties and Responsibilities
Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends. Updates job knowledge by participating in educational opportunities.
Posting of all cash receipts and insurance payments to EHS software.
Research and follow up on all denials for payment.
Complete all 2nd Insurance filings.
Review charges from daily batches and maintain monthly Deposit Journal, as needed.
Assist Finance with reconciling EHS End of Day reports to Deposit Journal, as needed.
Report received payments to Accounting Manager for all services to be reimbursed to Physicians.
Cover vacancies at Patient Representative position during vacations, sickness, or vacant positions.
Maintaining accurate ICD-9, CPT and HCPCS codes within the EHS software.
Complete all required procedures on EHS software (i.e. End of Day, End of Month, etc.)
Research all credit Accounts Receivable balances and perform required follow up to resolve credit balance.
Research all Account Receivable balances and perform necessary follow up required to resolve Accounts Receivable balance issue.
Assist in preparation of all Monthly/Quarterly/Annual reconciliations and other required reporting as required by governing agencies
Assist Billing Manager in completion of all annual cost reports, annual financial audit, annual UDS report, and any other required annual governmental reporting.
Other reasonable duties as required by the CEO, Billing Manager or the Board of Directors
Education and/or Experience
High School diploma required.
Associates Degree in Medical Billing and Coding preferred - or a combination of education and experience.
Minimum of two years progressive billing experience required.
Other Skills and Abilities
Familiarity with effective use of computerized accounting/billing systems. Must be able to use other equipment such as a fax, copier and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, sticker for details, sense of personal responsibility for work performance and a professional attitude. The ability to work without constant supervision and adhere to policies and procedures is a must.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
$30k-40k yearly est. Auto-Apply 60d+ ago
Collections
Collabera 4.5
Collections representative job in Greensboro, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry:
Financial Services
Work Location: Greensboro, NC
Job Title: Collections
Duration:
1 year (Strong possibility of extension)
Max Pay: $19/hr on W2
Available Shift/s:
• 12PM to 9PM; Monday to Thursday - 8AM to 5PM; Fri - Every other Sat 8AM to 12PM
• Training: Monday to Friday; 8AM to 5PM. Classroom training for 3 weeks. OJT will be regular shift hours
Job Description:
• The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans.
• The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls.
• Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements.
• In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans.
• This is a position in a high volume call center environment.
• Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system.
• Collectors also work within a structured team setting.
• Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers.
• Monthly incentive opportunities are available based on performance towards set monthly goals.
• Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers.
Job Requirements:
• Excellent oral and written communication skills
• Strong negotiation skills
• Excellent organizational skills
• Ability to multi-task
• Must be able to work in teams
• Self-motivated and results-oriented
Desired Skills:
• Previous Collection experience
• College degree desired, but not required
• Desire to resolve customer issues a must
• Home loans experience preferred
Qualifications
RECENT COLLECTIONS EXPERIENCE.
CSR/Call Center a plus.
$19 hourly 12h ago
Senior Billing Analyst
Capstone Search Partners
Collections representative job in Raleigh, NC
Job Description
The Opportunity:
Senior Billing Analyst Email resumes to: ******************************* We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience. As part of a distributed global team, this role requires flexibility, precision, and strong collaboration skills. This is a hands-on position within a global finance team, responsible for billing, collections, and accounts receivable activities. You'll work cross-functionally with teams across regions and time zones, ensuring timely, accurate, and compliant invoicing processes.
Job Responsibilities
Manage billing operations from invoice creation to payment tracking across multiple markets and currencies.
Submit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies.
Process adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented.
Maintain accurate records and audit trails in accordance with internal standards and regulatory requirements.
Act as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution.
Reconcile account discrepancies, investigate client disputes, and support collections as needed.
Generate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making.
Contribute to process improvement initiatives aimed at optimizing billing workflows and financial controls.
Train and support new team members as required.
Required Qualifications
Strong numeracy and reconciliation skills; confident working with financial data.
Proficiency in Microsoft Excel and Word.
Comfortable working flexible hours, including occasional off-hours support.
Clear and professional communication skills; able to work effectively with cross-functional stakeholders across regions.
Strong organizational and time management abilities with a focus on results and meeting deadlines.
A proactive approach to identifying inefficiencies and suggesting process improvements.
Previous experience in a shared services or global operations environment.
Familiarity with billing systems and procedures.
Experience using enterprise billing platforms (e.g., 3E or similar tools) in a professional services or complex billing environment.
$45k-69k yearly est. Easy Apply 28d ago
Collections Specialist
Executive Personnel Services
Collections representative job in Durham, NC
Collections Specialist - L1
Duration: 12.05.2016 - 06.09.2017
Pay rate: $16.51
Key Accountabilities/Responsibilities:
Collection and accounts receivable management for AR trade customers
Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required:
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Team Player
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$16.5 hourly 60d+ ago
Collections Specialist - L1
Artech Information System 4.8
Collections representative job in Raleigh, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Key Accountabilities/Responsibilities:
Collection and accounts receivable management for AR trade customers
Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
For more information, Please contact
Shobha Mishra
************
sent me your resume shobha.mishra ATartechinfo.com
$28k-36k yearly est. 12h ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Raleigh, NC
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 41d ago
Medical Billing Specialist
First Choice Community Health Centers 4.2
Collections representative job in Lillington, NC
Job Description
Why Join First Choice Community Health Centers
Nestled in the heart of North Carolina, Harnett County offers a unique blend of small-town charm and convenient access to big-city amenities. Located less than an hour from both Raleigh and Fayetteville, residents enjoy the tranquility of rural living with the benefit of nearby urban excitement.
At First Choice, we're proud to offer employment opportunities in this beautiful area, giving you the chance to work in a close-knit community while staying connected to the vibrant Triangle region. With a perfect balance of peaceful + affordable living and easy access to cultural and career opportunities, Harnett County is an ideal place to call home.
Position Summary
The Medical Billing Specialist will be responsible for billing and collections for Medicare, Medicaid, Insurance, and Self Pay patients for all Medical and Dental clinics. Responsibilities of individual Billing Specialist will vary depending on assignment of responsibilities given by Billing Supervisor.
This role is on-site at our Lillington, NC office.
Benefit Offerings
Company-Paid Medical Insurance
Dental & Vision Insurance
403(b) Retirement Plan with Employer Match
Health Reimbursement Account (HRA)
Paid Time Off + 11 Paid Holidays
Life Insurance
Long and Short-Term Disability
Essential Duties and Responsibilities
Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends. Updates job knowledge by participating in educational opportunities.
Posting of all cash receipts and insurance payments to EHS software.
Research and follow up on all denials for payment.
Complete all 2nd Insurance filings.
Review charges from daily batches and maintain monthly Deposit Journal, as needed.
Assist Finance with reconciling EHS End of Day reports to Deposit Journal, as needed.
Report received payments to Accounting Manager for all services to be reimbursed to Physicians.
Cover vacancies at Patient Representative position during vacations, sickness, or vacant positions.
Maintaining accurate ICD-9, CPT and HCPCS codes within the EHS software.
Complete all required procedures on EHS software (i.e. End of Day, End of Month, etc.)
Research all credit Accounts Receivable balances and perform required follow up to resolve credit balance.
Research all Account Receivable balances and perform necessary follow up required to resolve Accounts Receivable balance issue.
Assist in preparation of all Monthly/Quarterly/Annual reconciliations and other required reporting as required by governing agencies
Assist Billing Manager in completion of all annual cost reports, annual financial audit, annual UDS report, and any other required annual governmental reporting.
Other reasonable duties as required by the CEO, Billing Manager or the Board of Directors
Education and/or Experience
High School diploma required.
Associates Degree in Medical Billing and Coding preferred - or a combination of education and experience.
Minimum of two years progressive billing experience required.
Other Skills and Abilities
Familiarity with effective use of computerized accounting/billing systems. Must be able to use other equipment such as a fax, copier and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, sticker for details, sense of personal responsibility for work performance and a professional attitude. The ability to work without constant supervision and adhere to policies and procedures is a must.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
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$30k-40k yearly est. 29d ago
Collections
Collabera 4.5
Collections representative job in Greensboro, NC
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Job Description
Industry: Banking
Location: Greensboro, NC
Job Title: CollectionsRepresentative
Contract Duration: 4 to 5 Months
Pay Rate: $19.00/hr
Shift Timings: Monday to Thursday 12:00 PM to 9:00 PM, Friday 8:00 AM to 5:00 PM and every alternate Saturday 8:00 AM to 12:00 PM
Role and Responsibility:
The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans.
This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers.
Training: M-F 8-5 Classroom training for 3 weeks. On Job Training will be regular shift hours
Must have Customer Service assessment
Qualifications
Required Skills:
· Excellent oral and written communication skills
· Strong negotiation skills
· Excellent organizational skills
· Ability to multi-task
· Must be able to work in teams
· Self-motivated and results-oriented
Desired Skills:
· Previous Collection experience
· College degree desired, but not required
· Desire to resolve customer issues a must
Additional Information
To know more about this opportunity, please contact:
Vishal Patel
Cell: ************
Email: vishal.npatel[@]collabera.com
$19k-30k yearly est. 60d+ ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Raleigh, NC
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
How much does a collections representative earn in Chapel Hill, NC?
The average collections representative in Chapel Hill, NC earns between $20,000 and $34,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Chapel Hill, NC