Collections representative jobs in Charlotte, NC - 523 jobs

Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you! GSM Services has been providing high-quality home and commercial improvement services to the Greater Charlotte area since 1927. We offer a wide variety of services for residential and commercial properties, including heating and cooling, insulation, and roof repair and replacement. The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible. GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together. Experience: 1+ years in Customer Experience or Customer Service (preferred) Hours Monday - Friday 8:00 am - 5:00 pm and On-Call Phone Support Rotation for weekends and holidays Be the Voice of Comfort & Peace of Mind At GSM Services, our customers come first-and that starts with you. As a Customer Experience Representative, you'll be the friendly, professional voice that connects our customers to the high-quality service we've delivered for nearly a century. If you thrive in a fast-paced environment, love helping people, and take pride in delivering exceptional service, we want to meet you! What You'll Do * Deliver outstanding customer service while upholding GSM Services' quality and performance standards * Answer incoming calls and direct them efficiently * Make outbound follow-up calls for service and sales support * Schedule service and sales appointments accurately and professionally * Take and relay phone messages promptly * Provide clear, helpful information to customers * Perform general administrative and clerical support duties * Prepare correspondence and documents * Conduct 3-Month Happy Calls to ensure customer satisfaction * Confirm appointments across all divisions as needed * Participate in the On-Call Phone Support Rotation for weekends and holidays What We're Looking For * Professional appearance and demeanor * Strong attention to detail and excellent organizational skills * Reliable, self-motivated, and proactive * Ability to remain calm and effective under pressure * Excellent verbal and written communication skills * Strong interpersonal and customer-focused skills * Proficiency with MS Word, Excel, and Outlook * Proven ability to multitask in a fast-paced, dynamic environment * Ability to read and write English at a high school level Why Join GSM Services? * Be part of a respected company with a long-standing reputation for excellence * Work with a supportive, team-oriented leadership group * Make a real impact on customer satisfaction and company success * Enjoy opportunities for growth and long-term career development

Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: This position will be based in the Charlotte, NC HQ; hybrid work policy model. All About the Role: We are looking for a Warranty Resolution Specialist to join our team. In this role, you will serve as the primary contact for sales and service teams to resolve warranty-related issues. You'll balance customer satisfaction with company policies by providing timely, accurate resolutions, documenting outcomes, and identifying trends for long-term improvement. This role is ideal for someone with experience in customer service or claims who thrives on problem-solving and cross-functional collaboration. Key Responsibilities: Act as the main point of contact for sales and service teams to resolve warranty concerns Collaborate with internal teams to investigate and resolve warranty claims promptly Provide claim resolutions that align with company policies while maintaining customer satisfaction Identify recurring warranty trends and recommend process improvements Maintain accurate documentation of warranty cases and resolutions Escalate and communicate high-priority issues to leadership for timely action Manage multiple priorities effectively in a fast-paced environment Minimum Qualifications High school diploma or GED 2+ years of experience in customer service, warranty, or claims resolution. Proficiency with Microsoft Office; experience with ticketing or case management software preferred. Familiarity with warranty resolution processes and policies. Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1

Spectrum Senior Billing Design Analysts are responsible for analysis, documentation, and creating billing solutions for both ICOMS and CSG billing systems. Senior Billing Design Analysts will ensure billing solutions meet specified and approved requirements from our internal customers as well as Billing Executive leadership. This position includes documenting high-level solutions, performing testing of the solution, documenting the configuration, submitting developer requirements (if required), and providing technical billing subject matter expertise and support of billing solution launches. Senior Billing Design Analysts will work closely with Billing Design Analysts and provide guidance and expertise. MAJOR DUTIES AND RESPONSIBILITIES Works intimately with business owner/requestors or design architecture on understanding requirements and documenting requirements. Develops and documents billing solutions including process flows. Understands all order entry processes and procedures and business rules within the company. Works with Data Standards, requests data standard codes, and ensures we are following data standard guidelines. Performs analysis on billing systems, billing data, and processes in order to determine the best billing design and solution. Investigates and performs root cause analysis for complex billing system issues. Runs queries and pulls billing data to support analysis and billing design. Designs solutions for MEC (Master Enterprise Catalog) to support the Gateway system. Creates and documents billing system configuration guides. Perform other duties a requested by supervisor. Makes recommendations based on data for process improvement and strategic business decision making. REQUIRED QUALIFICATIONS Skills /Abilities and Knowledge Strong Communicator (written and verbal): ability to read, write, speak and understand English Ability to conduct presentations in front of an audience (could include Executive Leadership) Ability to analyze and interpret data Ability to communicate with all levels of management and company personnel Ability to maintain confidentiality Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to prioritize and organize effectively and manage multiple projects/requests/assignments Knowledge of industry requirements used to support end user cable, data, and telephony billing Ability to work extended hours. Knowledge of systems used by Cable and/or Telecommunications industries to support billing, customer services, and accounting activities Proficient in Microsoft desktop products including Access, Word, Excel, Power Point, Visio, and Project Ability to work independently with minimal instructions Ability to document process flows Proven ability to perform effectively in a fast-paced environment Education Bachelor's Degree in Business, Statistics, Mathematics, or Economics from a four-year college university or related field, equivalent training, education and experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge 4+ years of Business/Process Analysis work experience 4+ years of Billing system code configurations (including prerequisites) 4+ years of Billing system experience related to campaigns, rates, packages, taxes 4+ years of Database reporting tools, queries, SQL, macros 4+ years of ICOMS/CSG experience preferred Experience using Lean Six Sigma Tools WORKING CONDITIONS Office environment Travel less than 10% of the time Vision ability close vision, peripheral vision, and ability to adjust focus

ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist , you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: • Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. • Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. • Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. • Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. • Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. • Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. • Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. • Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. • Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: • Bachelor's Degree or 3+ years of relevant work experience • Effective communication skills (Bilingual is a plus) • Excellent computer skills, including proficiency with MS Office Suite and Salesforce • Excellent interpersonal skills for effective team collaboration • Proactive and able to take initiative with little or no direction • The ability to establish collaborative customer relationships in a fast-paced environment • The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: • Competitive pay and monthly bonus plan • Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k • Perks: Company-issued laptop and cutting-edge technology support / Hybrid role • Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program • Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide.

Job Description Decadence Popcorn in Concord, NC is looking for one customer service to join our team. We are located on 22 Union Street N Suite 111. Our ideal candidate is friendly, polite and customer oriented . Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment. Qualifications Friendly attitude Responsible and proven ability to maintain scheduling commitments Ability to count cash and run a POS system Good communication skills with customers We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

We are seeking a highly motivated and detail-oriented Credit and Collections Analyst to join our team in our Charlotte, NC office. This is a permanent, full-time position reporting directly to the Supervisor of Credit and Collections. The ideal candidate will be a strong team player who can effectively manage and prioritize multiple responsibilities while maintaining a focus on delivering results. Essential Duties and Responsibilities: Review and perform collections for an assigned portfolio of customer accounts Proactively follow up on high-value invoices via phone and email in alignment with team collection strategies to ensure timely payment Investigate and follow up on past due accounts to determine root causes Identify and implement strategies to improve customers' DSO (Days Sales Outstanding) and reduce payment cycles Maintain accurate records, collection notes, and customer information in the Prophet 21 (P21) system Email monthly statements to customers within the assigned portfolio Review sales orders placed on credit hold and evaluate risk Assess payment history to determine credit hold status or credit limit adjustments Investigate and resolve unauthorized deductions in collaboration with the sales branch Establish repayment plans for delinquent accounts within policy guidelines Process customer credit card payments as required Develop and maintain strong partnerships with internal teams, including Sales, Cash Application, and Billing Build and nurture relationships with external customers, ensuring timely and professional communication Education and Experience Requirements: Bachelor's degree in Finance, Business Administration, or a related field 3 to 5 years of experience in B2B collections Proficiency in Microsoft Office, with strong skills in Microsoft Excel Experience with Prophet 21 (P21) software is strongly preferred Key Competencies: Strong analytical and problem-solving skills Excellent verbal and written communication skills Ability to work independently and within a team Capable of managing multiple tasks and priorities in a fast-paced environment Customer-focused with a proactive approach to issue resolution This is an excellent opportunity for a finance professional looking to grow their career with a stable and supportive organization. If you are passionate about credit and collections and enjoy building relationships both internally and externally, we encourage you to apply.

Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance Now hiring in Matthews, Charlotte, and Mint Hill areas! Killingsworth Environmental is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Collections Specialist to join our growing team. Principal Responsibilities Provide stellar customer service from the greeting to the conclusion of the call. Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers. Contact clients to discuss their overdue payments. Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies. Manage delinquent accounts for debt collection efforts. Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Help customers understand their account ensuring satisfaction. Monitor and respond to customer emails. Utilize Pestpac consistent with AXC standards placing notes in accounts to document collection efforts. Forward call for cash payments that are received to the Customer Service Center. Document and escalate infractions reported by our customers. Comply with all company policies and procedures with all employees. Encourage and foster a harmonious workplace with a positive attitude. Collaborate with team members as needed. Maintain acceptable attendance and tardiness records. Other duties as assigned Preferred Qualifications: Exceptional verbal and written communication skills Committed to accuracy Ability to demonstrate flexibility when needed Ability to work effectively in PestPac Exceptional customer service disposition What we offer: Competitive wages Complete Health Care Package with Employer Contributions Free Life Insurance 401K with Employer Matching Paid Time Off Paid Holidays Advancement Opportunities for people with the right attitude (we are growing!) Paid Training Employee referral bonus EOE

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description We have an exciting opportunity for a Collections Specialist to join our growing team! As a Collections Specialist, you will report directly to the Manager, Collections & Disputes. You will be responsible for collecting revenues owed from business customers. Your will also assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service and to provide prompt responses and resolutions to customers concerns to ensure prompt payment. Come help us build the best and fastest fiber-optic network in America! As a Collections Specialist, you will have the following duties: * Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires * Meet established collection objectives monthly * Collect and manage past due accounts for moderate to large sized business customers * Use various computer systems simultaneously * Build and maintain strong customer relationships and problem solve with the customer * Preparation of monthly collection reports and recommendations on credit memos and write off activities * Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts * Review and comprehend contractual agreements with customers that govern the servicing relationship Qualifications WHAT IT TAKES TO CATCH OUR EYE: * 3+ years of experience in B2B collections * Ability to overcome objections and offer solutions to resolve potential roadblocks * Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management. * Relationship-builder and strong listening skills * Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence; conveys sound judgment; builds trust; is collaborative, insightful, proactive, and future-focused * Well-organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments * Demonstrates integrity and the highest ethical standards in all aspects * Ability to learn complex systems, process quickly and be able to convey that knowledge to others. BONUS POINTS FOR: * Bachelor's degree in Finance, Accounting, Business, or related field * Telecommunications industry experience #LI-RW1 Additional Information All your information will be kept confidential according to EEO guidelines. WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: * Brightspeed's Privacy Notice for California Residents * Brightspeed's Privacy Notice

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world's largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do' mindset and see solutions where others may see problems, come and grow with us! This is an office-based position in Charlotte, NC, and requires in-office attendance five days a week, Monday through Friday. The Role: This position includes, but is not limited to, the following responsibilities: Manage the Payment Experience Work with both internal and external customers to resolve resident payment issues Effectively work with Accounting to ensure resident balances are accurate, and that any necessary adjustments are made and communicated to all in a timely manner Communicate effectively and consistently with all Residents until account resolution Review all new move in balances to ensure accurate ledger charges and payments . Inform all residents of Evergreen's payment policies, procedures, and their contract obligations Treat all internal and external customers in a fair and consistent manner, and in accordance with Fair Housing requirements Review all ledgers, notices, leases etc. for accuracy prior to distribution Manage Notice to Pay or Quit Process in a thorough, consistent, and timely Manage Notice to Pay or Quit Process in a thorough, consistent, and timely manner each month Prepare eviction files on notices of non-compliance when needed Demonstrate knowledge of local and federal laws regarding notices, evictions, lockouts, etc. Communicate with residents daily/weekly during the eviction process, educating them on their options, fees, and the process expectations Collaborate with appropriate field team when needed to schedule Occupancy Checks Follow up with legal on eviction progress until resolution Effectively communicate any scheduled lockouts, skips, court dates, or return of possession dates/details to all appropriate team members Request Health and Safety Inspections when necessary to confirm condition of property when habitability questions arise during eviction/collections process Ensure all residents are moved out of appropriate systems in a timely manner, and manage all necessary dashboard information/alerts Manage the Squatter Eviction process to ensure the eviction of all unauthorized occupants are managed appropriately and in accordance with the law Communication & Culture Be polite, professional, and courteous in all interactions with both internal and external customers and respond to all correspondence with urgency Troubleshoot customer inquiries and work towards one-step resolution Contact all Residents and try to resolve the payment situation by offering solutions and displaying high level customer service Be a collaborative, cooperative team member, assisting when needed with team projects and processes Qualifications and Experience High school diploma or GED required 1+ year of Property Management experience is highly preferable, specifically in residential single-family management with experience managing collections &/or evictions Excellent Customer Service Skills required, strives to consistently meet and exceed service standards Must be able to deal with situations and issues proactively and persistently Excellent verbal and written communication skills required Possess basic accounting and math skills, and proficiency with the Microsoft Office suite including Word, Outlook and Excel Extremely organized with impeccable detail orientation Good time-management, able to consistently meet goals and deadlines without sacrificing quality Ability to work effectively under pressure and operate in a fast-paced work environment We seek applicants who are proactive, self-directed, and highly motivated. Additional Information. The role will require: Regular typing, talking, hearing, seeing, reaching, and repetitive motion Routine use of standard office equipment and computers That all duties are performed in a professional and safe manner Standard workdays are Monday through with occasional evening and weekend overtime hours Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading. About Evergreen Residential Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City. The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen. Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health. Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions. Equal Opportunities and Other Employment Statements We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.

Compensation: $20-22/hr., DOE Job Overview - Credit and Collections Specialist - 33434 The Credit and Collections Specialist is responsible for managing customer credit accounts and ensuring timely collection of payments. This role involves evaluating creditworthiness, monitoring accounts, resolving payment issues, and maintaining positive customer relationships. Key Responsibilities: * Assess customer credit applications and set credit limits. * Monitor overdue accounts and contact customers to arrange payment. * Negotiate payment plans and resolve billing disputes. * Maintain accurate records of collections activity and account statuses. * Prepare aging reports and provide updates to management. Requirements * Strong negotiation and communication skills. * Experience with credit analysis and collections. * Proficiency in accounting software and Microsoft Excel. Sherpa Benefits Sherpa offers benefits to contract employees who meet the following criteria: * Must be a full-time employee (30+ weekly hours/+130 hours per month) to be eligible * Medical plan offered is BCBSNC Blue Options PPO * Premiums will be pre-taxed * Sherpa pays a portion of the Employee only premium for medical * 90 day waiting period from date of hire * Medical, Dental, and Vision plans Additional Job Details Workplace Policy: #li-Hybrid Seniority Level: Associate Linked In Poster: #LI-SP1 About our Process * We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in. * Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon. * Candidates for all Sherpa opportunities must be authorized to work in the United States. * Sherpa is an Equal Opportunity Employer.

We are seeking a motivated Billing Coordinator to join our business to support the billing department with the billing process and other duties Responsibilities Generate invoices to customers Distribute invoices per customer preferences (email, mail, etc.) Process credit memos Research inventory transactions as requested Validate and manage all certifications Perform Data Entry duties Become Subject Matter Expert on billing and inventory adjustments processes as it pertains to billing Perform all tasks in accordance with company processes and procedures Support other departments as needed with various job duties Other duties as assigned Qualifications Excellent communication skills and the ability to work with employees (sales, operations, HR, executive) and customers Consistently meet deadlines and work well under pressure Must be able to multi-task Possess a general knowledge of accounting principles and practices. College degree preferred 1-2 years previous billing experience preferred Other: Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands/fingers to handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for an Accounts Receivable Staff Accountant in our Charlotte, NC office. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Role and Responsibilities The job duties and responsibilities of this position will include, but are not limited to, the following: Post high-volume lockbox payments (ACH and check) using bank website and ERP with superior accuracy. Scan check deposits to lockbox and process customer credit card payments for daily deposit. Read, decipher, and process payments with extensive remittance detail. Research partial payments or payments with missing remittance information, resolving payments placed on account within 48-72 hours. Maintain detailed records related to payment application research. Collaborate with sales and operations teams to resolve payment discrepancies in a timely manner. Assist AR team to provide back up support. Work closely with the finance team to perform other duties including supporting month-end and year-end closing activities. Adhere to company policies and procedures, as well as regulatory requirements, related to customer billing and accounting. Qualifications and Requirements Associate's degree in accounting, Finance, or a related field is required. At least two years of related cash application experience required, with construction or service industry experience preferred. Experience working with financial software and ERP systems, Viewpoint Vista preferred. Proficiency in Microsoft Office suite including Excel and Outlook. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Knowledge of general financial accounting and cost accounting. Ability to work well independently and as part of a team. Ability to multi-task, prioritize tasks, and work efficiently in a fast-paced environment. Detail-oriented with a high level of accuracy in data entry and record-keeping. High level of interpersonal skills and ability to communicate professionally with both co-workers and customers Understanding of and the ability to adhere to generally accepted accounting principles. Bachelor's degree in accounting is preferred. Physical Requirements Ability to work full time from an office environment. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: Medical/Dental/Vision Insurance 401k with Employer Contributions PTO Paid Holidays Employee Assistance Program Long-term Disability Short-term Disability Flexible Spending Plan Health Savings Plan Additional Notes If you are unable to apply electronically and require an accommodation, please contact ************************ MSS Solutions, LLC is an equal opportunity employer and a drug-free environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.

Principal Responsibilities Provide stellar customer service from the greeting to the conclusion of the call. Displays warm greeting, shows empathy, and demonstrates a sense of urgency appropriately to customers. Contact clients to discuss their overdue payments. Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies. Manage delinquent accounts for debt collection efforts. Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Help customers understand their account ensuring satisfaction. Monitor and respond to customer emails. Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts. Forward call for cash payments that are received to the Customer Service Center. Document and escalate infractions reported by our customers. Comply with all company policies and procedures with all employees. Encourage and foster a harmonious workplace with a positive attitude. Collaborate with team members as needed. Maintain acceptable attendance and tardiness records. Other duties as assigned Competency/Position Requirements: Knowledge, Skills, & Abilities Exceptional verbal and written communication skills Committed to accuracy Ability to demonstrate flexibility when needed Ability to work effectively in PestPac Exceptional customer service disposition Education/Experience: No experience . Must be able to walk, sit, stand, & and use the computer and phone for extended period of times. This list may not be all-inclusive.

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: * Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services * Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day * Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations * Maintain and note all appropriate information and documentation on customer and account status * Collaborate both in person and virtually, using available technology to connect with other internal teams Requirements * High School Diploma or GED * Proficiency in utilizing multiple tools/systems simultaneously * Skilled at achieving and exceeding goals Preferred * Experience working in customer service, collections or call center environments * Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Training Schedule: The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. Location: Onsite - Fort Mill, SC Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Job Title: Accounts Receivable Specialist COMPANY STATEMENT: As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: This position is responsible for performing general accounting clerical duties primarily consisting of cash application, bank deposits, filing, and correspondence with Clients regarding payments. CRITICAL JOB FUNCTIONS: Accurate and timely posting of cash received Prepare Bank Deposits Daily AR reports Contact point for all inquiries regarding receivables. Monitoring customer account details for, skipped payments and other irregularities Perform quality checks for accuracy of work. Manage multiple account projects. Maintain lists, follow-up on corrective actions, and ensure timely completion of assigned work. Work on projects or complete administrative duties as assigned. JOB REQUIREMENTS: High school diploma. Two or more years of accounts receivable or accounts payable experience EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

Job Description RNR Tire Express is ready to hire a full-time Collection Specialist with great customer service skills. An average Collections Specialist makes $15.00 to $19.68 total with the bonuses. In addition to great pay and our family atmosphere, our office team also enjoys the following benefits and perks: Medical, dental, and vision insurance Long- and short-term disability Accident, critical illness, and cancer plans 401(k) matching plan Paid holidays Growth potential So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial short, mobile-friendly online application. We hope to meet you soon! THE DAY-TO-DAY You can be found in the office Monday-Friday,8:30 am-6:30pm and Saturday 8:30am-3:30pm with one weekday off each week and Sundays off. Each day, you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or computer. Looking over applications, you strive to recognize and create opportunities to renew customer agreements. You provide excellent customer service as you make phone calls to our customers regarding expired agreements as well as to references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn-ins of merchandise. We also go out into the field to pick up product and do door hangers. Your patience and tact are essential in enhancing our relationships with our customers. When challenging opportunities arise, you handle them quickly all while providing top-notch customer service. Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Collections Specialist, you thrive in our fast-paced, people-driven environment and get great satisfaction out of contributing to our continued success. OUR IDEAL Collection specialist Positive - a can-do attitude that helps you rise to challenges. Communicator - strong communication skills especially over the phone Passion for customer service - motivated to maintain relationships with our customers. Patient - ability to work with customers even when they're upset. Multitasker - prioritize and juggle multiple tasks effectively throughout a busy workday. Is this you? If so, keep reading! ABOUT RNR TIRE EXPRESS RNR Tire Express is a national franchise retailer of quality tires and custom wheels. Established in 2000, RNR has grown to over 200 locations in 29 states and is continuing to grow. At RNR, we have built a culture around "serving our customers and not just providing them service". We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience. Our team is essential to our success which is why we offer competitive compensation, generous benefits, and a great work environment that people want to be a part of. REQUIREMENTS Experience as a rental agent, account executive, account manager, account collection, or rent-to-own Valid driver's license with a clean driving history Can pass a drug screen and background check. Ability to work a flexible schedule. Professional communication skills in English (bilingual is a plus!) Strong computer and phone skills If this sounds like the right opportunity for you and you meet the above requirements, we need you on our office team. Apply today to be a Collection Specialist! IND6

LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday. Responsibilities Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics. Accurately enter and validate customer purchase orders in the internal system. Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery. Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments. Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork. Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries. Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements. Provide regular updates to the sales team on order and delivery status. Support general administrative tasks and contribute to continuous process improvements. Qualifications 2+ years of business to business customer service experience within a manufacturing or distribution setting. Familiarity with import/export processes and documentation is preferred Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal, with a professional demeanor. Ability to collaborate across departments including engineering, finance, and production. Experience with ERP or order management systems.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description We have an exciting opportunity for a Collections Specialist to join our growing team! As a Collections Specialist, you will report directly to the Manager, Collections & Disputes. You will be responsible for collecting revenues owed from business customers. Your will also assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service and to provide prompt responses and resolutions to customers concerns to ensure prompt payment. Come help us build the best and fastest fiber-optic network in America! As a Collections Specialist, you will have the following duties: Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires Meet established collection objectives monthly Collect and manage past due accounts for moderate to large sized business customers Use various computer systems simultaneously Build and maintain strong customer relationships and problem solve with the customer Preparation of monthly collection reports and recommendations on credit memos and write off activities Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts Review and comprehend contractual agreements with customers that govern the servicing relationship Qualifications WHAT IT TAKES TO CATCH OUR EYE: 3+ years of experience in B2B collections Ability to overcome objections and offer solutions to resolve potential roadblocks Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management. Relationship-builder and strong listening skills Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence; conveys sound judgment; builds trust; is collaborative, insightful, proactive, and future-focused Well-organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments Demonstrates integrity and the highest ethical standards in all aspects Ability to learn complex systems, process quickly and be able to convey that knowledge to others. BONUS POINTS FOR: Bachelor's degree in Finance, Accounting, Business, or related field Telecommunications industry experience #LI-RW1 Additional Information All your information will be kept confidential according to EEO guidelines. WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Job Description Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance Now hiring in Matthews, Charlotte, and Mint Hill areas! Killingsworth Environmental is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Collections Specialist to join our growing team. Principal Responsibilities Provide stellar customer service from the greeting to the conclusion of the call. Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers. Contact clients to discuss their overdue payments. Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies. Manage delinquent accounts for debt collection efforts. Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Help customers understand their account ensuring satisfaction. Monitor and respond to customer emails. Utilize Pestpac consistent with AXC standards placing notes in accounts to document collection efforts. Forward call for cash payments that are received to the Customer Service Center. Document and escalate infractions reported by our customers. Comply with all company policies and procedures with all employees. Encourage and foster a harmonious workplace with a positive attitude. Collaborate with team members as needed. Maintain acceptable attendance and tardiness records. Other duties as assigned Preferred Qualifications: Exceptional verbal and written communication skills Committed to accuracy Ability to demonstrate flexibility when needed Ability to work effectively in PestPac Exceptional customer service disposition What we offer: Competitive wages Complete Health Care Package with Employer Contributions Free Life Insurance 401K with Employer Matching Paid Time Off Paid Holidays Advancement Opportunities for people with the right attitude (we are growing!) Paid Training Employee referral bonus EOE Job Posted by ApplicantPro