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Collections representative jobs in Cherry Hill, NJ

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  • Customer Service Representative

    Acro Service Corp 4.8company rating

    Collections representative job in Wilmington, DE

    Duration-12+ months Contract Shift-8 am - 4:30 pm M-F Qualifications: Phone background preferred Proficient on the computer Good typing skills Friendly customer service. Contact with taxpayers at the window. 100% incoming calls, 1000 calls/day across the department
    $30k-37k yearly est. 20h ago
  • Customer Service Representative

    Flyadvanced Aviation Group

    Collections representative job in Blue Bell, PA

    Job Description/Responsibilities Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service. Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include: Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce). Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text. Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement. Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers. Adhere to company policies regarding customer service standards, safety guidelines, and security procedures. Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability. Maintain customer records, generate reports, and carry out general administrative responsibilities. Provide support with administrative tasks related to the operations of the flight school. This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly. Qualifications/Skills Excellent oral and written communication skills Ability to work independently with little direct supervision and work as part of a team Ability to accept responsibility Effective multi-tasking and time management skills Knowledge of Customer service principles and practices Professional personal presentation Attention to detail
    $27k-36k yearly est. 2d ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Collections representative job in Fort Washington, PA

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
    $33k-39k yearly est. 3d ago
  • Customer Service Representative - Malvern, PA

    Corps Team 4.0company rating

    Collections representative job in Malvern, PA

    Our client, a water technology provider, is seeking a Customer Service Representative for a 4+ month contract opportunity located in Malvern, PA. This role is hybrid. Potential to convert to full-time, direct employment. Role Overview: Provide order processing and sales-related support to internal and external customers Deliver high-quality customer service with prompt, thorough responses to inquiries Coordinate all aspects of order management from quoting through delivery and invoicing Order Management: Process orders for products and services submitted by sales staff or customers Manage orders ranging from quick-ship items to complex, long-cycle orders Proactively follow up on order backlog to ensure accuracy and completeness Communicate order status updates and changes to relevant stakeholders in a timely manner Coordinate with internal departments regarding order status, shipping dates, pricing, product availability, and backorders Maintain virtual customer files, including sales contracts and supporting documentation Customer Billing Resolution Investigate and resolve customer billing disputes in coordination with the Accounts Receivable collections team Sales Support: Provide pricing and availability information Prepare formal quotations for standard and select specialty products and services Support pre- and post-order sales activities as needed Perform additional duties based on organizational needs Qualifications: 0-2+ years of experience with a college degree or equivalent work experience Conceptual understanding of fundamental theories, principles, and practices Strong technical aptitude Ability to work effectively with a diverse workforce and customer base in a matrixed organization Proficiency in Microsoft Office applications Preferred experience with Salesforce CRM, AS400, and Select Configure Price Quote (SCPQ) tools Pay Rate $25.00 per hour
    $25 hourly 3d ago
  • Billing Specialist

    Allstar Staffing Group

    Collections representative job in Philadelphia, PA

    We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
    $30k-41k yearly est. 4d ago
  • Customer Service and AR Specialist

    Addison Group 4.6company rating

    Collections representative job in North Wales, PA

    Customer Service & Accounts Receivable Specialist (Confidential) 📍 Montgomery County, PA | Onsite 🕒 Full-Time | Temp-to-Hire The Opportunity Addison Group is working with a small, well-established organization seeking a Customer Service & Accounts Receivable Specialist to support daily operations. This role is ideal for someone who enjoys interacting with people, working with numbers, and becoming a trusted internal resource. What You'll Be Responsible For Acting as a key point of contact for inbound inquiries from customers and partners Supporting billing, payment processing, and basic accounts receivable follow-up Maintaining accurate records and updating internal systems Assisting with general office coordination and administrative tasks Partnering closely with accounting and leadership to keep operations running smoothly What We're Looking For Prior experience in customer service, billing, AR, collections, or bookkeeping Strong communication skills and a professional demeanor Comfort navigating technology and learning new systems quickly Detail-oriented with strong follow-through Able to manage multiple responsibilities in a small-team environment Why This Role Temp-to-hire opportunity with long-term intent Stable, mission-driven organization Consistent Monday-Friday schedule Supportive team with hands-on training Competitive pay and strong benefits upon conversion About Addison Group Addison Group is a national staffing firm specializing in Finance & Accounting, HR, IT, and Administrative placements. We partner with clients to deliver long-term hires that fit both skillset and culture. 👉 All inquiries and applications will be handled confidentially.
    $33k-41k yearly est. 5d ago
  • Customer Service Representative

    Synerfac Technical Staffing 4.1company rating

    Collections representative job in Warminster, PA

    Our Multifamily Division is rapidly expanding, and we"re looking for a dependable and detail-oriented Customer Service Representative (CSR) to support our roofing, siding, and carpentry operations. As a CSR in our Roofing Division"s Multifamily Department, you"ll serve as the primary point of contact for property managers, HOA boards, and multifamily homeowners. You will play a key role in supporting project management, client communication, and administrative coordination to ensure projects run smoothly and customers receive outstanding service. ● Respond to multifamily homeowner inquiries, providing timely and effective resolutions ● Draft and manage emails, memos, letters, and other executive correspondence ● Schedule appointments, meetings, and Zoom calls for project managers and clients ● Coordinate walkthroughs, safety inspections, and site logistics as needed ● Format and prepare proposals for roofing and exterior renovation projects ● Follow up on bids and proposals to track progress and maintain engagement ● Prepare and send submittals, COIs, and other client documentation Required: ● 2-3 years of experience in a customer service or administrative role ● Strong written and verbal communication skills ● Highly organized, detail-oriented, and proactive ● Proficiency with Microsoft Office; experience with CRM software a plus ● Ability to attend meetings in person and via Zoom Preferred: ● Experience in construction, roofing, or property management ● Bilingual in Spanish and English
    $29k-35k yearly est. 4d ago
  • Collections Specialist

    Collabera 4.5company rating

    Collections representative job in Philadelphia, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze/monitor client A/R account balances for past due • Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) • Utilize collections tools and workflow to manage contacts • Escalate collection issues to field finance managers and business as needed • Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved • Ensure all work is performed in accordance with targets • Plan and organize work so that Service Level Agreement objectives are realized • Contribute ideas and actions towards the continuous improvement of processes within area of influence • Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards People Qualifications Qualifications: • 2+ years' experience in business -to- business collections • Fluency in French and English languages • Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool) • Experience in a shared services/internal service delivery role desirable • Professional Services (e.g. consulting, auditing, project-based) industry experience • Skilled in customer service interactions • Understanding of accounting processes • Being adaptable to learn new processes, concepts, and skills • Good data entry skills • Ability to pay attention to detail • Ability to resolve exceptions and disputes • Ability to work well under pressure and meet deadlines Additional Information To know more about the position, please contact: Sagar Rathore ****************************** ************
    $40k-65k yearly est. Easy Apply 6h ago
  • Billing Coordinator

    Sourcepro Search

    Collections representative job in Philadelphia, PA

    SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************
    $37k-55k yearly est. 60d+ ago
  • Experienced Legal Billing Coordinator - Philly

    Friedman Vartolo LLP

    Collections representative job in Philadelphia, PA

    The Company Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 300+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe. The Position Friedman Vartolo LLP is seeking an experienced Legal Billing Coordinator to join its accounting department. The Billing Coordinator ensures the Firm tracks and collects billable fees and costs consistently and correctly. This position supports the day-to-day operations of the firm by ensuring the Firm charges its clients appropriately and collects payments in a timely manner. In this role, you will be requesting and receiving fee approvals from clients, invoicing, reviewing case management system activity, and handling general billing inquires. This position requires accurate and reliable managing of financial records and processing business transactions. Strong attention to detail and organizational skills are essential. A strong degree of computer knowledge is required. Responsibilities Request and receive approval from clients to bill excess fees Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives Thoroughly review case management system to ensure accurate billing of work completed Prepare invoices for submission to clients by reviewing and attaching necessary supporting documents such as third party receipts, bills, court filings, fee approvals Communicate with attorneys and paralegals to ensure timely and accurate billing Assist in resolving billing inquiries and issues Maintain detailed, accurate and up to date billing records Review and prioritize unbilled fees and costs based on case activity and client deadlines Work independently on assigned workload but also be able to collaborate with team members Assist managers with other billing, A/R and A/P tasks as needed Requirements 2+ years of default services legal billing experience Comfortable working with numbers Proficient with Microsoft Excel and other Office applications Superior organizational, resourcefulness, multi-tasking and time management skills Excellent written and verbal communication skills Ability to determine areas of weakness and find creative solutions to improve efficiency Experience in legal billing or foreclosure default processing a plus Compensation/Benefits We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations. Location Philadelphia, PA office.
    $37k-55k yearly est. 8d ago
  • Billing Coordinator

    Potter Anderson 4.0company rating

    Collections representative job in Wilmington, DE

    Potter Anderson & Corroon LLP, a major Delaware law firm with a diverse business practice, is seeking a Billing Coordinator to join our Finance Team. The Billing Coordinator compiles, manages, and executes attorney billing; maintains contact with attorneys, staff, vendors, and clients; and observes confidentiality of client and firm matters. This position reports to the Billing Manager. DUTIES/RESPONSIBILITIES: Compile and process a high volume of attorney bills to clients on a monthly basis. Review and edit pre-bills in response to attorney and legal administrative assistant requests. Apply retainer/on-account funds as directed by attorney and as per Firm policy. Execute complex bills, such as multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely matter. Submit invoices electronically and assist in resolving issues that might arise. Review and verify the accuracy of billing supporting documentation as required. Research and respond to inquiries regarding billing issues and problems. Identify and resolve billing inaccuracies. Create billing schedules and various other billing analyses as required. Effectively interact and communicate with attorneys, legal assistants, and clients. Respond to internal and external inquiries in a timely manner. Work cooperatively with collections staff and assist with accounts receivable issues to minimize credit balances. Observe confidentiality of client and firm matters. Assist with special projects as needed. Flexibility to work additional hours as needed. Perform other duties as assigned. REQUIREMENTS: High school diploma or equivalent required; associate's or bachelor's degree preferred. One year of professional experience in a billing, accounting, or administrative support role preferred; law firm or professional services experience a plus. Proficiency in MS Excel, Word, and Windows applications. Strong attention to detail, organization, and follow-through. Excellent communication skills-both written and verbal-with the ability to work effectively across teams. Demonstrates the ability to identify opportunities for improvement without being prompted and takes ownership of tasks through to completion. Approaches challenges with analytical thinking, creativity, and sound judgment; proactively seeks effective and sustainable solutions.
    $44k-58k yearly est. 55d ago
  • Billing Coordinator

    Cozen O'Connor Corporation 4.8company rating

    Collections representative job in Philadelphia, PA

    Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations. • Ability to handle a fluctuating workload based on current demand as assigned • Proficient at prioritizing requests to meet deadlines • Must be proficient in MS Word and MS Excel • Legal Billing and Aderant Expert experience preferred • Bill Blast experience a plus • Widespread knowledge of the distinct types of legal billing a plus • Strong oral and written communication skills and accuracy required • Demonstrated ability to work independently • Must be proactive, work well under pressure, and excel in a fast-paced environment • Must be self-motivated, detail-oriented, highly organized, and reliable • Have the ability to multi-task and work well in a team environment • Professional and courteous communication with clients, attorneys, paralegals, and staff required • High School diploma (or G.E.D.) required, bachelor's degree is preferred • Law firm experience preferred but not required • Generate and distribute pre-bills as requested • Process Subrogation cost and on demand invoices • Process cost adjustments and occasional time and narrative edits • Redact back up when required • Process final invoices • Review various websites for matter setups and budgeting information • Submit invoices for various websites using Bill Blast • Email invoices using Bill Blast • Ensure successful transmission of E-Bills and follow up when necessary • Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles • Daily matter and bill group maintenance, performed in Aderant Expert • Please note that this job description is not exhaustive and additional duties may be assigned as needed
    $41k-46k yearly est. Auto-Apply 26d ago
  • Collections Specialist

    Peopleshare 3.9company rating

    Collections representative job in King of Prussia, PA

    Job DescriptionDo you thrive in a fast paced environment? Do you have previous collections experience? If so, this is the position for you! Our client in the King of Prussia area is looking for an experienced B2B Collections Specialist to join their team. This position offers hybrid options, excellent training and a competitive pay rate!Job Details for the B2B Collections Specialist: Pay Rate: $23-26/hour (pay rate based on experience) Hours: Monday-Friday 8AM-5PM Full-Time: Temp to Perm Job Responsibilities for the B2B Collections Specialist: Collecting on all past due balances for B2B accounts Prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad debt designation Expert analysis of accounts receivable, to proactively identify issues and appropriate actions to resolve or escalate to leadership Working cross functionally with cash applications team, billing team, account managers, and order processing team to resolve customer issues Using conflict resolution skills to diffuse difficult situations in a calm and professional manner Job Requirements for the B2B Collections Specialist: 2-5 years of B2B collections experience required Excellent customer service skills with the ability to negotiate and handle difficult customer situations Result oriented mind set Self-starter who understands the big picture and can thrive in a fact paced, constantly changing environment PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, B2B Collections Specialist, data entry, customer service, B2B collections specialist, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, program manager, account manager, client account representative, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND1
    $23-26 hourly 24d ago
  • Collector (AR department - Pipeline)

    Imagefirst

    Collections representative job in King of Prussia, PA

    Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market. Check out our company page: *********************************** Responsibilities & Qualifications The Collector will ensure timely collection of accounts receivable through regular follow-up with customer AP departments via email and telephone on assigned accounts. Responsibilities Collect outstanding invoices in High Radius software, gather information on invoice disputes, and create invoice dispute records for distribution and subsequent resolution. Input notes in collection system regarding submission, resubmission disputes and approval dates. Identify delinquent accounts and take action to prevent reoccurrence and/or escalate to Collections Manager as needed. Collaborate with internal stakeholders to support collections, proper and timely dispute resolution. Research duplicates and over-payments, submit refund requests to Collections Supervisor where applicable. Communicate with coworkers and customers in person, over the phone, and in email and tactfully discuss payment issues. Minimum Qualifications Associate Degree with an emphasis in Business or Finance, Bachelor's degree preferred, 1-2 years of experience in collections utilizing collections software, High Radius software experience preferred. Proficient in Microsoft Office and Collections software systems. Preferred Competencies Effective written, verbal and interpersonal communication skills at all levels of the organization. Creative problem-solving skills coupled with good judgment. Effective communication skills, verbal and written, to research and present information. Critical thinking and strong analytical skills. Ability to exercise sound judgment, provide leadership, and take initiative under minimal supervision. Ability to work comfortably in a fast-paced work environment, with multiple concurrent projects, priorities and high volume of incoming email. Ability to plan, execute and deliver on projects in a timely manner; plus, the ability to multitask on varying projects and initiatives. Very high attention to detail; organized and thorough, with a desire for continuous improvement. Company Values & Benefits ImageFIRST employees are expected to: Be Respectful: Value all we come in contact with Be Remarkable: Create a positive moment with every interaction Be Safe: Keep ourselves and those around us safe Be Honest: Be guided by truthfulness in all we do Benefits: Weekly pay Medical, Dental, Vision Pet, Legal, and Hospital Indemnity Insurance 401k (match) Paid Time Off Package Referral Program Tuition Reimbursement Great company culture Collaborative team environment EOE / Drug-Free Workplace We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
    $29k-40k yearly est. Auto-Apply 60d+ ago
  • Collector (AR department - Pipeline)

    Fixed Asset Accountant In King of Prussia, Pennsylvania

    Collections representative job in King of Prussia, PA

    Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market. Check out our company page: *********************************** Responsibilities & Qualifications The Collector will ensure timely collection of accounts receivable through regular follow-up with customer AP departments via email and telephone on assigned accounts. Responsibilities Collect outstanding invoices in High Radius software, gather information on invoice disputes, and create invoice dispute records for distribution and subsequent resolution. Input notes in collection system regarding submission, resubmission disputes and approval dates. Identify delinquent accounts and take action to prevent reoccurrence and/or escalate to Collections Manager as needed. Collaborate with internal stakeholders to support collections, proper and timely dispute resolution. Research duplicates and over-payments, submit refund requests to Collections Supervisor where applicable. Communicate with coworkers and customers in person, over the phone, and in email and tactfully discuss payment issues. Minimum Qualifications Associate Degree with an emphasis in Business or Finance, Bachelor's degree preferred, 1-2 years of experience in collections utilizing collections software, High Radius software experience preferred. Proficient in Microsoft Office and Collections software systems. Preferred Competencies Effective written, verbal and interpersonal communication skills at all levels of the organization. Creative problem-solving skills coupled with good judgment. Effective communication skills, verbal and written, to research and present information. Critical thinking and strong analytical skills. Ability to exercise sound judgment, provide leadership, and take initiative under minimal supervision. Ability to work comfortably in a fast-paced work environment, with multiple concurrent projects, priorities and high volume of incoming email. Ability to plan, execute and deliver on projects in a timely manner; plus, the ability to multitask on varying projects and initiatives. Very high attention to detail; organized and thorough, with a desire for continuous improvement. Company Values & Benefits ImageFIRST employees are expected to: Be Respectful: Value all we come in contact with Be Remarkable: Create a positive moment with every interaction Be Safe: Keep ourselves and those around us safe Be Honest: Be guided by truthfulness in all we do Benefits: Weekly pay Medical, Dental, Vision Pet, Legal, and Hospital Indemnity Insurance 401k (match) Paid Time Off Package Referral Program Tuition Reimbursement Great company culture Collaborative team environment EOE / Drug-Free Workplace We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
    $29k-40k yearly est. Auto-Apply 47d ago
  • Quality Control Title Collector

    American Heritage Federal Credit Union 4.3company rating

    Collections representative job in Philadelphia, PA

    American Heritage Federal Credit Union, a $5+ billion credit union, has an immediate opening for a Full-Time Quality Control Title Collector. This position will be responsible for all aspects of vehicle title collection including lien encumbrances, title retention and maintenance. This service will be delivered via professional actions, accountability and with integrity. REQUIREMENTS\/DUTIES: * Must meet the following standards of service as evaluated by our internal and external members. * I will provide accurate information. * I will respond and follow through with all requests in the agreed upon time frame. * I will conduct myself in a friendly and professional manner. * I will listen effectively and offer solutions appropriate to you individual needs. * I will project a whatever it takes attitude. * I will address you by name and thank you for your business. * Follow up on accounts that are in default due to missing encumbered title. * Process documentation for lien encumbrances in accordance with various state requirements. * Maintain and update all electronic title reports via VINtek and Dealer Track. * Perform all title maintenance, including lien expiration, and maintain and update necessary documentation. * Research, analyze, and prepare documents pertaining to lease buyout vehicles and update\/communicate with members throughout the process. * Perform all clerical tasks related to each member account and file hard copies of titles. * Work directly with recovery companies to secure the credit union's collateral; Secure vehicles after they are financed. * Work with outside agencies to transfer titles from state to state and prepare the necessary transfer documentation. * Release all paid-in-full auto loans and send to the proper owner. * Register vehicles under Carfax VIN watch as a collection effort to obtain liens. * Verify and make corrections to VIN errors when necessary. * Verify all auto loans for lien releasing that are paid in full. * Perform tracking of all electronic titles. * File and track all paper titles. * Remain current and knowledgeable of all aspects of local, state and federal regulations that affect the credit union. * Remain active in the University Program of American Heritage Credit Union and complete the position's present curriculum as outlined in the Online University by completing the following - Credit Union annual required compliance training, the Online University required coursework within assigned timeline, and the supplemental courses listed in the Online University Curriculum within the prescribed timeline. QUALIFICATIONS: * One year to three years of similar or related experience. * Experience in Microsoft Word and Excel. * Working knowledge of Symitar, VINtek, DealerTrack, and Carfax. EDUCATION * Requires education equivalent to a four-year high school diploma WORK HOURS * Full time position, occasional overtime and alternating Saturday hours may be required * Administrative building To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug\/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation. ","
    $30k-34k yearly est. 47d ago
  • : Collections Specialist/Accounts Receivable

    Artech Information System 4.8company rating

    Collections representative job in Philadelphia, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Collections Specialist/Accounts Receivable Location: Philadelphia PA Duration: 12 months Key Accountabilities/Responsibilities: • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms • Respond to customer inquiries on a timely basis • Reconciliation of accounts receivable • Prepare special reports as required • Prepare and recommend credit files • Monthly reporting and journal entries • JD Edwards and other system support for the Credit Department • Credit department processes support and improvement Knowledge/Skills Required • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Qualifications Collections EXP require Additional Information Thanks Shubham If you are interested, Please call me at ************ or email me shubham DOTsATartechinfoDOTcom
    $28k-37k yearly est. 60d+ ago
  • Customer Service Representative

    Acro Service Corp 4.8company rating

    Collections representative job in Wilmington, DE

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $30k-37k yearly est. 20h ago
  • Collections Specialist

    Collabera 4.5company rating

    Collections representative job in Philadelphia, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze/monitor client A/R account balances for past due • Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) • Utilize collections tools and workflow to manage contacts • Escalate collection issues to field finance managers and business as needed • Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved • Ensure all work is performed in accordance with targets • Plan and organize work so that Service Level Agreement objectives are realized • Contribute ideas and actions towards the continuous improvement of processes within area of influence • Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards People Qualifications Qualifications: • 2+ years' experience in business -to- business collections • Fluency in French and English languages • Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool) • Experience in a shared services/internal service delivery role desirable • Professional Services (e.g. consulting, auditing, project-based) industry experience • Skilled in customer service interactions • Understanding of accounting processes • Being adaptable to learn new processes, concepts, and skills • Good data entry skills • Ability to pay attention to detail • Ability to resolve exceptions and disputes • Ability to work well under pressure and meet deadlines Additional Information To know more about the position, please contact: Sagar Rathore ****************************** ************
    $40k-65k yearly est. Easy Apply 60d+ ago
  • E-Billing Coordinator (Law Firm Experience)

    Sourcepro Search

    Collections representative job in Philadelphia, PA

    SourcePro Search is conducting a search for a motivated E-Billing Coordinator with over 5 years of experience in a law firm setting for a leading law firm located in Philadelphia. Preferred qualifications include proficiency in Elite Enterprise, Aderant, eBilling Hub, and experience with eBilling vendor applications. Responsible for overseeing and optimizing billing and electronic billing operations for both domestic and international clients and vendors. The ideal candidate will demonstrate robust analytical skills and exceptional customer service abilities. What You'll Do: Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security. Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues. Maintain profile for each electronic billing vendor being utilized, including policies and contact information. Communicate all e-billing guidelines and updates to key members of the Finance Team. Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested. Offer constructive solutions to reduce or eliminate electronic billing inefficiencies. Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems. Update and manage client websites. Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines. Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically. Address all rejected invoices within two business days. Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance. Performs any and all other duties as necessary and as assigned by your supervisor for efficient functioning of the Department, Office and Firm. What You'll Bring: Associate Degree preferred. 5-plus years in similar position. Law Firm, corporate legal, or related billing department experience preferred. Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred. Superior customer service skills. Detail oriented and excellent analytical skills. Ability to multi-task and meet deadlines in a fast-paced business environment. Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications. Ability to interact with legal and administrative personnel in domestic and foreign offices. Strong written and verbal communication skills. ****************************
    $37k-55k yearly est. 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Cherry Hill, NJ?

The average collections representative in Cherry Hill, NJ earns between $22,000 and $40,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Cherry Hill, NJ

$30,000
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