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Collections representative jobs in Colonie, NY

- 179 jobs
All
Collections Representative
Accounts Receivable Specialist
Customer Service Representative
Billing Specialist
Billing Associate
Billing Supervisor
Senior Account Specialist
Billing And Insurance Coordinator
Group Billing Coordinator
Data Collection Specialist
Customer Service And Billing
Customer Representative
Senior Billing Specialist

  • Customer Service Representative

    Prime Storage

    Collections representative job in Saratoga Springs, NY

    Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience. Prime Offers Medical, Dental, Vision insurance Flexible schedule On-the-job training Pad time off Referral program 401(k) matching Monthly performance-based, incentive programs Key Responsibilities Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. Communicate clearly and professionally to ensure every guest feels valued and understood Embody company values by providing friendly, efficient support and contributing to a positive team culture Collaborate with team members and share insights to continuously improve our service offerings Respond promptly to every inbound call, treating each customer with equal importance and urgency Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience Offer knowledgeable assistance regarding services, policies, and procedures Troubleshoot and resolve customer issues, escalating complex cases as needed Maintain accurate records of customer interactions and follow-up actions Qualifications A genuine passion for hospitality and customer care Strong attention to detail with the ability to meet expectations and deadlines Ability to manage multiple tasks effectively Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. Capability to handle sensitive and confidential information with discretion Proficiency in Microsoft Office applications and web-based tools Excellent written and verbal communication skills Comfort working both independently and as part of a team Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement A desire to grow within the company, taking pride in serving our guests Bilingual Preferred We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance. Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences. Pay Range: $20.00 per hour + Commission Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $20 hourly 1d ago

  • Billing Coordinator

    Sciens Building Solutions

    Collections representative job in Albany, NY

    SERVICE BILLING COORDINATOR THE POSITION IN A NUTSHELL Sciens Building Solutions is seeking a highly organized and detail-oriented individual to join our team as a Service Billing Coordinator. This multifaceted role involves managing billing processes and providing support with our contract with New York State along with general finance. The ideal candidate should possess strong communication skills, be proficient in administrative duties, and have a keen eye for accuracy and efficiency. WHAT YOU'LL BE DOING (and doing well!) · Generate and process invoices for products/services provided to clients and customers. · Collaborate with various departments to ensure seamless workflow and customer service. · Ensure accurate billing information and rates are used for each transaction. · Reconcile billing records with financial systems to maintain consistency and accuracy. · Address billing-related inquiries from clients, resolving issues in a timely and professional manner. · Task for the NY State Contract will consist of preparing and submitting quarterly pricing updates using Excel, track and report M/WBE subcontracting and spending to meet contract goals, and manage monthly reporting requirements, including compliance documentation. Use the NYS Contract System (NYSCS) to submit utilization reports. · Review client purchase orders to ensure invoicing accuracy and acceptance. · Reconcile monitoring statements with issued vendor and customer billing. · Assist in compiling data for financial reports and other administrative purposes. · Review booking documents and set up new monitoring and service agreements accurately and on time in the ERP system. · Manage incoming phone calls, directing them to the appropriate departments or individuals. · Provide courteous and helpful customer service over the phone, addressing inquiries and resolving issues promptly; take detailed messages and relay important information to the relevant team members. · Facilitate effective communication within the organization, ensuring messages are relayed accurately and promptly. · Assist with various administrative tasks such as filing, data entry, and record maintenance. WHAT WE LIKE ABOUT YOU · High school diploma or equivalent. · Familiarity with government contracts or compliance reporting with M/WBE programs is a plus. · Proven experience as a billing clerk, administrative assistant, or in a similar role. · Familiarity with billing software and financial systems is preferred. · Proficient in using office software (e.g., Microsoft Office Suite, spreadsheets, email). · Excellent verbal and written communication skills. · Strong organizational and time management abilities. · Attention to detail and high level of accuracy in work. · Ability to handle multiple tasks efficiently and meet deadlines. · Demonstrated customer service skills and professionalism. · Discretion in handling confidential information. WHAT WE'RE BRINGING TO THE TABLE · Competitive salary based on qualifications. · Paid time off plan and holidays. · 401(k) matching. · Short term and long-term disability. · Medical, dental, and vision plans with options. · Life insurance. · Professional career development opportunities. · Tuition reimbursement.
    $45k-70k yearly est. 3d ago

  • Customer Service Representative

    Jamaica Bearings Group (JBG

    Collections representative job in Nassau, NY

    Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.
    $31k-40k yearly est. 4d ago

  • Experienced Customer Service Representative

    The Gund Company 4.0company rating

    Collections representative job in Amsterdam, NY

    The Gund Company has an immediate opening for a full-time Experienced Customer Service Representative to join our team! Shift: 1st Shift Hourly Wage: $24.00-$32.00 The Gund Company, a leader in engineered material solutions, specializes in customized electrical insulation products. With 12 global facilities, we pride ourselves on delivering high-quality products and excellent customer service. We are currently seeking a Experienced Customer Service Representative Coordinator to join our team. Job Summary Customer Service Representative As a Customer Service Representative Coordinator, you are responsible for managing the full order fulfillment process to ensure complete customer satisfaction. This includes processing orders, handling customer inquiries, and working with internal teams to meet customer needs. As a CSR Order Fulfillment Coordinator, this role requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision. Key Responsibilities Customer Service Representative Implement and manage the Order Fulfillment Process with precision and efficiency in an extremely responsive manner for the customer. Navigate through ERP-CRM software and database systems to enter quotes and customer orders as well as maintain and update software with customer notations (SSC-Sales, Service, Calls). Accurately respond to customer inquiries and quote requests in an expeditious and complete manner. Build relationships with TGCs customer base to fully understand the customers requirements, communicate them to our production and sales team. Manage customer inventory requirements through use of Purchase Requisition Process. Requirements: Requires high school graduate reading, communication, math and problem-solving skills with 2+ years experience. College degree in business or equivalent experience with formal training, preferred. Flexibility to work overtime and adjust to emergency production needs. Other duties as assigned. Preferred: Previous experience in a manufacturing environment. Familiarity with reading and interpreting technical drawings. Proficiency with Windows based software including Microsoft Office Applications Work Environment Customer Service Representative This role is primarily performed in an office-based setting Occasional work on the manufacturing floor may be required, with proper PPE provided and required The position may involve repetitive tasks, including sitting, standing, walking, using hands and fingers, as well as talking and hearing. Benefits Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package (Health, Dental, Vision, Life, Disability). 401(k) plan with a 50% employer match. Employee Stock Ownership Plan (ESOP). Ongoing training and development programs. Join a company that values your contribution and invests in your future. Apply today to start your career with The Gund Company! Reasonable accommodation(s) for may be made to enable individuals with disabilities to perform the essential functions of the position of Customer Service Representative. EEO Statement:?It is the policy of The Gund Company to recruit, hire, train, and promote employees without discrimination. Rev: 07302025 RJ PI604ff903aea8-31181-39008722
    $24-32 hourly 7d ago

  • Patient Billing Supervisor

    Albany Medical Health System 4.4company rating

    Collections representative job in Albany, NY

    Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $65,102.17 - $100,908.37 Salary Range: $28.99 - $46.39 The Supervisor is responsible for the day to day staff oversight and daily billing operations of the Billing Unit in the Hospital Patient Financial Services Department. This work unit is comprised of 25 ASA level staff. The Supervisor shall use independent judgment and discretion as it relates to executing all aspects of work within the unit. The Supervisor shall ensure the following tasks and areas are managed per policy on a daily basis Validate timely follow up on all outstanding claims Validate timely submission of all payor appeals for claim denied erroneously Validate timely resolution of claim errors Validate timely and accurate refund processing Daily monitoring of staff productivity to ensure daily goals are met and accounts worked per policy Complete management of all PL time and KRONOS requirements Coordination of time usage amongst payor teams to ensure adequate workload coverage Promote team building and intervene to resolve disputes Strong oral and written communication skills Strong Soarian Financial skills Proficiency with Microsoft Office Applications Intermediate knowledge of medical terminology Ensure daily team compliance with Professional Image Standard Organization and prioritization of tasks Work daily to meet all departmental and institutional goals Conduct new hire orientation per policy Essential Functions and Responsibilities New Policy and Procedure development Continued Policy and Procedure review and modification Ensure that staff are trained on payor contracts Ensure claims are paid per contract terms Ensure that all contractual allowances are accurate and timely Preparation of staff and participation in all payor meetings Maintain proficiency and timely communication of all third party payor and federal and state government claim submission regulation Monthly review of chargemaster CPT, HCPCS and revenue coding Conduct timely and routine staff training and remediation Ensures staff meetings are held monthly with assistance from Manager Cooperates and works with Manager and other hospital supervisory and management personnel to resolve revenue cycle issues and process weaknesses to ensure timely and accurate claim submission Document best practices and recommend opportunities for continuous improvement Ensure that all Med Assets worklists are worked accurately and timely Monitor and remediation of the FIX worklist process Ensure that all month end processing is completed timely. The Billing Unit Supervisor works independently and is self-directed. The Supervisor may seek guidance from the Billing Unit Managers when needed. It is expected that the Supervisor initiates independent thought and actions consistent with departmental and institutional policies and procedures. Core functions of the unit and department are monitored by all levels of management. The expectation is that the Supervisor reports out and ensures management is aware of all variances and all proposed resolution plans. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $65.1k-100.9k yearly Auto-Apply 31d ago

  • Nursing Home Billing Specialist

    Teresian House 3.8company rating

    Collections representative job in Albany, NY

    Job Description The Teresian House is currently hiring. This opportunity is a Full Time Day position, working 8 am-4 pm! Thank you for considering Teresian House in your choice for employment! The Nursing Home Billing Specialist is responsible for: Timely insurance verification of all referrals for potential admission to the facility. Ensuring accurate and timely billing of all services rendered to residents in compliance with NYS Medicaid, Medicare, Mafae Care Organizations (MCO's) and private insurance. Preparing and submitting claims, resolving billing issues, managing accounts receivable, and working with families and third-party payers to ensure proper reimbursement. Verifying resident insurance eligibility and insurance coverage using Availity, Epaces and other electronic systems daily. Preparing and submitting timely billing for Medicare, MCO's, Medicaid and private insurers using electronic and payer formats. Monitor and manage outstanding balances and follow-up on unpaid claims. Communicating with families, residents and insurance companies regarding account status and unpaid claims. Maintaining up to date knowledge of Medicare, MCO and NYS Medicaid regulations and billing practices. Working with other departments to ensure accurate census date and payer sources are maintained. Assisting with audits and providing requested documentation for compliance and financial reviews. Maintain accurate and confidential billing records in accordance with HIPAA regulations. Qualifications: High School Diploma or GED required. Associate's Degree in Accounting, Business or related field experience preferred. 2+ years of billing experience in a skilled nursing facility (SNF) or healthcare setting Strong knowledge of Medicare Part A/B, MCO's, NYS Medicaid and commercial billing. Experience with billing software - Point Click Care Proficient in Excel and data entry Excellent communication and organizational skills Ability to manage multiple tasks and meet deadlines Knowledge of HIPAA regulations and healthcare confidentiality standards. Preferred Skills: Previous Nursing Home Billing experience. Knowledge of claims and experience resolving billing issues. Experience with SNF benefits specific to rehabilitation. Knowledge of NYS Medicaid application process. Do you want to join a team committed to enhancing the lives of our residents by providing optimal service in a homelike atmosphere? We invite you to join our team and reap the benefits of becoming part of the Teresian House family: Excellent starting pay rate with competitive and generous benefits Generous paid time off with cash-in options Cost-shared health, dental, and optical insurance with a significant employer paid share Opportunity for career pathways Retirement plan with employer match Free meal daily Fully paid group life insurance Employee Assistance Plan including individual counseling and referral to community services Tuition assistance and scholarships! Our mission is evident in the daily interactions our staff have with residents and their families. At Teresian House, we are truly "Where the spirit of love and dedication lives..."
    $33k-42k yearly est. 2d ago

  • Customer Service - Clifton Park

    Vent Fitness 3.9company rating

    Collections representative job in Clifton Park, NY

    Passion / Integrity / Professionalism / Customer Service Are you a People Person? Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club. Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions. Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management. EOE
    $25k-32k yearly est. 60d+ ago

  • Member Ops Billing & Enrollment Associate

    Mvp Health Plan Inc. 4.5company rating

    Collections representative job in Schenectady, NY

    What's in it for you: Growth opportunities to uplevel your career A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team Competitive compensation and comprehensive benefits focused on well-being An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: Associates degree preferred. Equivalent amount of education and related experience may be considered. Two years accounts receivable experience (or related field) in a service capacity dealing directly with internal and/or external customers, including two years data entry experience. Strong analytical and problem-solving skills. Ability to prioritize multiple assignments and perform a variety of tasks with close attention to detail. Excellent customer service/telephone skills and ability to deal with stressful phone calls in a calm and diplomatic manner. Familiarity with healthcare benefits and/or medical terminology. Excellent computer experience including MS Excel, MS Word. Curiosity to foster innovation and pave the way for growth Humility to play as a team Commitment to being the difference for our customers in every interaction Your key responsibilities: 1-2 years relevant insurance, medical or healthcare experience Experience with Facets Your key responsibilities: This position serves under Member Operations, directly supporting the Customer Billing & Enrollment team. The role will be responsible for completing the team's daily workload, including enrollment, billing, and payment-related transaction processing, reconciliation, and research for all assigned accounts. The individual will work closely with multiple internal departments to provide excellence in servicing all MVP customers, including member direct bill and employer group accounts. They will interact directly with MVP customers to ensure correct enrollment, billing, payment allocation, and collection activity. Duties include accurately processing reconciliations and/or enrollment transactions daily, maintaining weekly and monthly Excel spreadsheets, processing terminations, multi-tasking projects, and completing contact service forms within the department. The individual must be able to collaborate as a team player or work independently. Emphasis on discrepancy root cause determination and remediation. The role requires meeting departmental quality control standards and turnaround times. This role also directly supports the cash team by processing check deposits on a regular basis in the Schenectady office. Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual; based out of Schenectady, NY or Rochester, NY
    $38k-45k yearly est. 23d ago

  • Hudson Valley Corps - Data Collection Specialist

    Scacareers

    Collections representative job in Albany, NY

    Data Collection Specialist - GIS, Planning, and Analysis To be a technical/GIS resource to staff in the Division of Environmental Stewardship and Planning. To collect GPS data relating to the trails, infrastructure, and utilities on NY State Park property and to conduct post project completion surveys on LWCF funded municipal park projects. GPS data collection will provide important information to update critical GIS databases. Additional duties will involve working with Park Planners and Environmental Analysts on planning projects and SEQR review; working with Biologists and Stewardship Specialists on their mapping and analytical needs. This position helps patrons that visit NY State Parks or recreation facilities funded by the Land and Water Conservation Fund (LWCF). Location Albany, NY Schedule March 2, 2026 - October 16, 2026 Key Duties and Responsibilities Under the supervision of GIS and Data Bureau staff, conduct fieldwork relating to park utilities, trails, and other infrastructure. This position will involve coordinating fieldwork with the individual parks. The SCA member will conduct the fieldwork under the supervision of a GIS Bureau staff person. Travel will be required. Specialized training in the software and hardware that the GIS Bureau uses is helpful but not necessary. Experience with GPS and GIS concepts is necessary. In coordination with Planning Bureau staff, qualified candidate will conduct in person interviews of park patrons and conduct inspections of municipal recreation projects that were funded by the Land and Water Conservation Fund (LWCF). Goal 1: Collect high quality trail, infrastructure and utility GPS data; integrate collected data into GIS database Goal 2: Conduct post project completion inspections on LWCF Projects and conduct Park Patron visitor satisfaction surveys Goal 3: Assist Planners, Analysts and Biologists with critical work relating to park planning, environmental analysis and natural resource mapping and analysis. Marginal Duties: Specialized training in the software and hardware that the GIS Bureau uses is helpful but not necessary. Familiarity with utility data collection is helpful but not necessary Required Qualifications Skills: Able to work outdoors in a variety of conditions, Good communication skills, both written and oral Organized Able to document work well Able to work independently and in a team. ESRI's ArcGIS suite of software, including ArcMap/ArcGIS Pro is desirable. Knowledge: Familiarity with Trimble GPS Units and associated software is helpful. Familiarity with ArcGIS online and Survey123. For the Planning portion of the position, familiarity with survey collection techniques is helpful, and SPSS software package. Familiarity with planning processes and SEQR is also helpful. Training: On-the-job training will be provided in GIS and Data Bureau's GPS data collection and cartographic templates. Additional training in conducting surveys will be provided Preferred Qualifications Degree in GIS, Environmental Sciences, or Computer Science Hours 40 per week Living Accommodations $1000 housing allowance Compensation Amount of the Segal AmeriCorps Education Award being offered for successful completion of the member's term of service: $5,176.50 Living Allowance member will receive: $440/week All allowances are subject to applicable federal, state, and local taxes. Personal Vehicle Information Required Additional Benefits AmeriCorps and SCA Training SCA Risk Management Sexual Harassment/Drug Abuse in the Workplace Mental Health First Aid Training Wilderness First Aid & CPR Project WILD/Aquatic Curriculum Environmental Leadership Institute New York State Outdoor Educator Association Conferences/Events Hudson River Ecology Leave No Trace Level I Certification Professional Development & Job Readiness AmeriCorps: Eligible/Required Equal Opportunity Statement The Student Conservation Association, Inc., is an Equal Opportunity Employer. The SCA strives to cultivate a work environment that encourages fairness, teamwork, and respect among all staff members and is committed to maintaining a work atmosphere where lifestyles may grow personally and professionally.
    $37k-64k yearly est. 1d ago

  • Chat Customer Representative

    Feed My People Food Bank 3.9company rating

    Collections representative job in Albany, NY

    We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: Love for customers and their experience with a product Analytical skills and ability to leverage data to drive decision-making Excellent communication and interpersonal skills Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms Knowledge of customer support metrics and industry best practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able to help customers on weekends if needed Key Responsibilities: They're responsible for answering customer questions that come in via the website(s) Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently. Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue. You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills. As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers. Complete training Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills. Applicant Location: USA ONLY
    $29k-33k yearly est. 60d+ ago

  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Collections representative job in Albany, NY

    **What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 17d ago

  • Accounts Receivable Specialist - Career Advancement Opportunities!!!

    Casella Waste Systems, Inc. 4.6company rating

    Collections representative job in Halfmoon, NY

    The Accounts Receivable Specialist provides excellent customer service associated with the accounts receivable functions while building consumer relationships and securing payment, creating positive pay habits, and assisting customers with billing and service inquiries. Hiring Range: From $18.00-$22.00 per hour. Key Responsibilities * Implements collection processes for past due accounts utilizing the multiple systems involved in the management of Casella customer accounts. * Documents all internal and external communications to ensure proper transmission of customer interactions. * Assesses the critical information within a customers' account to determine the best course of action while retaining the customer. * Manages a portfolio of customers by communicating via phone, fax, email and customer portals regarding balances. * Manages communications and engages in active listening with customers, confirming or clarifying information to resolve questions and concerns. * Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued. * Adheres to all departmental procedures regarding daily operations to provide consistent customer experiences. * Acts as a liaison between customers and other departments within the organization to mitigate credit risk. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Career Path Definitions & Distinctions Entry Level: Demonstrates the ability to identify account type, billing process and service levels. Can competently navigate through multiple platforms and systems. Is able to read and reconcile account history identifying discrepancies, billing needs, account stats and resolution needed. Ability to manage portfolios for one line of business. Ability to leverage department resource to execute monthly reporting needs and standards. Effectively manages a portfolio of customers via phone, fax, email and customer portals regarding their accounts. Fields inbound phone calls and resolves inquiries. Maintains communication with customer and division teams. Demonstrates proper Excel skills. Has 0-2 years of accounting or related experience, associates degree in accounting or finance related field or equivalent experience. Intermediate Level: Demonstrates competencies of all Entry Level requirements with little to no assistance. Has the ability to perform unapplied cash process, assists with training of new staff and understands the bankruptcy process. Has the ability to resume services and billing on delinquent accounts. Has the ability to manage portfolios for two lines of business. Leverages educational opportunities for advanced training in customer service, conflict resolution and company technology platforms. Demonstrates advanced Excel skills, 2-4 years of accounting or related experience, Bachelor's Degree in Accounting or Finance related field or equivalent experience. Senior Level: Demonstrates the ability to cross trail lines of business, process basic adjustments under $3,500.00 within an account or singe division. Ability to manage portfolios for 3 or more lines of business. Process credit requests up to $5,000.00. Is proficient in reading Dun & Bradstreet and Experian reports. Can navigate systems at an advanced level and can describe system processes to peers. Has the ability to mentor and assist with the implementation of training collectors at the Entry and Intermediate levels. Has successfully completed leadership classes. Demonstrates advances analytical ability to analyze and communicate the impact of changes to accounts. Exhibits excellent verbal, written, and formal presentation skills, 3-5 years of accounting experience, billing experience and has a Bachelor's Degree in Accounting or Finance related field. Education, Experience & Qualifications The successful candidate will have an associate's degree or equivalent experience, have the ability to work with specific timelines, the ability to work on site in Rutland, VT and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment and 0-2 years of accounting or related experience is desired. A bachelor's degree in an accounting or finance related field and customer service experience is preferred. Proficiency with Microsoft Office Applications, basic to intermediate knowledge or Excel, excellent verbal, written, analytical and formal presentation skills and the ability to work under pressure are required. Attributes Responsible, team-oriented individual who is attentive, organized, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.
    $18-22 hourly Auto-Apply 37d ago

  • Billing Coordinator

    Simpson Thacher & Bartlett LLP 4.9company rating

    Collections representative job in Day, NY

    The Billing Coordinator is responsible for compiling, managing and executing attorney billing. Responsibilities Compile and process a high volume of attorney bills to clients on a monthly basis Review and edit pre-bills in response to attorney and secretary requests Apply retainer/on-account funds as directed by attorney and as per Firm policy Process write-offs following Firm policy Execute complex bills, such as multiple discounts by matter, split party billing , and prepare electronic bills in a timely manner Submit invoices electronically and assist in resolving issues that might arise Review and verify accuracy of billing supporting documentation as required Research and respond to internal and external inquiries regarding billing issues and problems in a timely manner Identify and resolve billing inaccuracies Create billing schedules and various other billing analyses as required Effectively interact and communicate with attorneys, secretaries and clients Distribute monthly partner reports Review and update comments for reports distributed to the Finance Committee and Partners Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts and e-Billing issues Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances Observe confidentiality of client and Firm matters Provide backup assistance as needed Assist with special projects as needed Perform other duties as assigned Required Skills Ability to effectively communicate and present information verbally and in writing Ability to work effectively as an individual and within groups Ability to use an accounting calculator Proficiency in MS Office Suite, particularly in Excel Must be detail oriented and organized Ability to work with a high degree of accuracy Excellent analytical and problem-solving skills Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Ability to adapt to all work situations in order to achieve desired results Flexibility to work additional hours as needed Required Experience 1 to 2 years of billing experience in a large law firm required Preferred Experience A minimum of 1 to 2 years of finance, accounting or e-Billing experience in a law firm preferred Knowledge of 3E billing system or comparable billing program preferred Required Education High School diploma or GED equivalent Preferred Education Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience Salary Information NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ******************************************** Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid
    $80k-95k yearly Auto-Apply 29d ago

  • Accounts Receivable Specialist - Career Advancement Opportunities!!!

    Cassella Waste Systems, Inc.

    Collections representative job in Halfmoon, NY

    The Accounts Receivable Specialist provides excellent customer service associated with the accounts receivable functions while building consumer relationships and securing payment, creating positive pay habits, and assisting customers with billing and service inquiries. Hiring Range: From $18.00-$22.00 per hour. Key Responsibilities * Implements collection processes for past due accounts utilizing the multiple systems involved in the management of Casella customer accounts. * Documents all internal and external communications to ensure proper transmission of customer interactions. * Assesses the critical information within a customers' account to determine the best course of action while retaining the customer. * Manages a portfolio of customers by communicating via phone, fax, email and customer portals regarding balances. * Manages communications and engages in active listening with customers, confirming or clarifying information to resolve questions and concerns. * Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued. * Adheres to all departmental procedures regarding daily operations to provide consistent customer experiences. * Acts as a liaison between customers and other departments within the organization to mitigate credit risk. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Career Path Definitions & Distinctions Entry Level: Demonstrates the ability to identify account type, billing process and service levels. Can competently navigate through multiple platforms and systems. Is able to read and reconcile account history identifying discrepancies, billing needs, account stats and resolution needed. Ability to manage portfolios for one line of business. Ability to leverage department resource to execute monthly reporting needs and standards. Effectively manages a portfolio of customers via phone, fax, email and customer portals regarding their accounts. Fields inbound phone calls and resolves inquiries. Maintains communication with customer and division teams. Demonstrates proper Excel skills. Has 0-2 years of accounting or related experience, associates degree in accounting or finance related field or equivalent experience. Intermediate Level: Demonstrates competencies of all Entry Level requirements with little to no assistance. Has the ability to perform unapplied cash process, assists with training of new staff and understands the bankruptcy process. Has the ability to resume services and billing on delinquent accounts. Has the ability to manage portfolios for two lines of business. Leverages educational opportunities for advanced training in customer service, conflict resolution and company technology platforms. Demonstrates advanced Excel skills, 2-4 years of accounting or related experience, Bachelor's Degree in Accounting or Finance related field or equivalent experience. Senior Level: Demonstrates the ability to cross trail lines of business, process basic adjustments under $3,500.00 within an account or singe division. Ability to manage portfolios for 3 or more lines of business. Process credit requests up to $5,000.00. Is proficient in reading Dun & Bradstreet and Experian reports. Can navigate systems at an advanced level and can describe system processes to peers. Has the ability to mentor and assist with the implementation of training collectors at the Entry and Intermediate levels. Has successfully completed leadership classes. Demonstrates advances analytical ability to analyze and communicate the impact of changes to accounts. Exhibits excellent verbal, written, and formal presentation skills, 3-5 years of accounting experience, billing experience and has a Bachelor's Degree in Accounting or Finance related field. Education, Experience & Qualifications The successful candidate will have an associate's degree or equivalent experience, have the ability to work with specific timelines, the ability to work on site in Rutland, VT and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment and 0-2 years of accounting or related experience is desired. A bachelor's degree in an accounting or finance related field and customer service experience is preferred. Proficiency with Microsoft Office Applications, basic to intermediate knowledge or Excel, excellent verbal, written, analytical and formal presentation skills and the ability to work under pressure are required. Attributes Responsible, team-oriented individual who is attentive, organized, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
    $18-22 hourly Auto-Apply 38d ago

  • Associate, Billing

    Shopmy

    Collections representative job in Day, NY

    Join ShopMy - Powering the Future of Digital Marketing ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and streamlining communication, we empower the world's leading brands to build dynamic, high-impact creator programs. Today's most influential creators use ShopMy to earn tens of millions in commissions from creating monetizable links, collaborate directly with brands and build digital storefronts with millions of products. We've just closed an incredible $77m Series B funding round led by Bessemer, fueling our mission to redefine the creator economy. If you're passionate about delivering exceptional product solutions and shaping the future of digital marketing, we want to hear from you! We're looking for a detail-oriented and proactive Billing Associate to join our team. In this role, you will be responsible for ensuring accurate, timely billing and payment processing across accounts payable (AP) and accounts receivable (AR). You'll be at the center of our financial transaction workflows-supporting vendor payments, invoicing, collections, reconciliations, and more. The ideal candidate is highly organized, thrives in a fast-paced environment, and enjoys improving processes that support the financial health of ShopMy. Your Impact in This Role: Accounts Payable (AP) Manage end-to-end AP processing, including reviewing, coding, and entering invoices. Ensure timely and accurate payment to vendors and contractors. Maintain vendor profiles and W-9 documentation. Reconcile vendor accounts and resolve discrepancies in a timely manner. Accounts Receivable (AR) Manage end-to-end AR reconciliation processes, verifying ledger balances, and analyzing customer accounts Track incoming payments and follow up on outstanding balances. Research and resolve payment discrepancies with internal and external stakeholders. Billing Operations & Support Assist with reconciling AP and AR transactions monthly. Maintain records of payments and transactions for auditing purposes. Support the development and documentation of standardized billing processes. You Are Energized By: Staying organized while managing multiple billing cycles and deadlines. Solving discrepancies with curiosity and professionalism. Collaborating across teams to ensure smooth billing and payment operations. What We're Looking For: 2+ years of experience in billing, AP/AR, or financial operations. Bachelor's Degree required. Strong attention to detail and accuracy. Excellent organizational and communication skills. Familiarity with accounting or billing software (e.g. NetSuite, Stripe, Ramp) Proficiency with Excel and Google Sheets. In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations. New York Pay Range$80,000-$90,000 USD The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation! ShopMy offers a bundle of benefits on top of being a great place to work. Our teammates are provided benefits such as: Medical & Dental Coverage at 70% Equity in ShopMy Flexible PTO 14 weeks of parental leave Reimbursements up to $200/month to spend on teammate outings 401k program (3% automated contribution from ShopMy!) Wellhub Membership Company retreats Opportunity to monetize your influence- all employees build out a ShopMy page! Birthday PTO
    $80k-90k yearly Auto-Apply 10d ago

  • Medical Billing Specialist (ONSITE) White Plains, NY

    Sonic Healthcare USA 4.4company rating

    Collections representative job in Cairo, NY

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! The Medical Billing Specialist plays a crucial role by ensuring providers are properly reimbursed for the services they provide to patients. Responsible for accurately and efficiently processing healthcare claims, coding medical procedures, accurately inputting information into the billing system, and submitting claims to insurance companies LOCATION: White Plains NY (ONSITE) DAYS: M-Fri 9-5 FULL TIME: Benefits Eligible HOURLY RATE: $28-30/hr. Key Requirements: Out of Network Billing Experience: 1Year (required) Experience in Laboratory/Medical Billing DUTIES AND RESPONSIBILITIES: Generate and electronically submit claims and statements at designated intervals ensuring they are processed in a timely manner; corrects errors for complete and accurate transmission of data Monitor the status of submitted claims, follow up with insurance companies to resolve any discrepancies or denials, and resubmit claims as needed Record payments received from insurance companies, patients, or other sources and apply them to the appropriate accounts. Research and process refund request and overpayments Performs additional duties including but not limited to copying checks received and recording payments, faxing information as required, and verifying insurance eligibility. Qualifications: High school diploma or equivalent; prefer a degree or certification in medical billing or related. Familiar with medical terminology, and coding (ICD-10, CPT) Proficient in medical billing software and electronic health records (EHR). Experience with TELCOR is a plus Excellent communication and interpersonal skills for interacting with patients, providers, etc. Strong attention to detail Knowledge of healthcare billing regulations and compliance standards. Problem -solving skills to resolve billing discrepancies and denials. Ability to handle multiple projects and meet deadlines. Scheduled Weekly Hours: 40 Work Shift: Job Category: Accounts Receivable Company: ProPath Services, LLC Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28-30 hourly Auto-Apply 60d+ ago

  • Accounts Receivable Billing Specialist

    The Wesley Community 4.3company rating

    Collections representative job in Saratoga Springs, NY

    Job Description A/R Medical Billing Specialist Full Time | Days | 8am - 4:30pm We are seeking an experienced Billing Specialist professional who loves what they do! Everything we do at The Wesley Community is guided by our Core Values which form the acronym "CARES". These Core Values are COMPASSION, ACCOUNTABILITY, RESPECT, EXCELLENCE and SPIRIT. It's more than a job: it's caring that starts in the heart. Primary Job Duties: Responsible for timely and accurate insurance claim submissions for all payer types. Monitor and maintain aging reports for outstanding claims. Respond to and resolve insurance claims denials, rejections, and underpayments in a timely manner. Ensure prompt follow-up and appeal submissions when necessary to minimize delays in reimbursement. Process Private Pay statements and promptly follow up on delinquent balances. Communicate effectively with insurance representatives, residents, families and team members to resolve billing-related concerns. Ensure compliance with Medicare/Medicaid billing requirements, regulatory standards, and facility specific protocols. Qualifications: 2+ years experience as a Billing Specialist 2+ years of billing procedures for all payer types including Medicare, NY Medicaid, HMO and Private insurance Experience with Private Pay collections Experience with Healthcare billing software Experience with Payer Portals Experience with insurance clearinghouses Must have proficient computer skills including Word, Excel, and Outlook Medical billing experience in a long term care environment preferred Point Click Care (PCC) experience preferred Experience with EPACES, Connex and/or Omnipro preferred The Wesley Community strives to have its employees be a part of a culture of excellence and to enjoy their work. Our team is also committed to making sure our employees are rewarded for superior effort and performance and get a chance to have fun as part of their employment experience at The Wesley Community. We offer competitive and team-focused Employee Benefits (based on employment status eligibility) to include: Competitive pay A full benefits package Paid vacation, sick, and personal time Paid Holidays Flexible scheduling options NEW Weekly Pay Periods and Daily Pay Option A 401K retirement plan Tuition assistance and nursing scholarships Opportunities for growth and development A caring and supportive team work environment Perks such as self-care support and on-site prescription fills A fun work environment including theme weeks, recognition events, and opportunities for staff involvement About the Wesley Community: For over 50 years, The Wesley Community has provided services and programs with a commitment to compassion, caring and excellence. Our distinctive continuum of care offers a unique balance of community living and care giving that ensures quality of life at every stage of life. We are a mission driven, not-for-profit organization that puts people first. We are proud of our reputation for excellence, innovation, and a personal approach to care and services. We encourage and support our residents in their efforts to achieve their goals, and we treat them respectfully. If you are ready to embark on a rewarding career that truly makes a difference, we invite you to apply for the Billing Specialist position at Wesley Health Care Center. We look forward to meeting you!
    $38k-46k yearly est. 27d ago

  • Accounts Receivable Longterm Care Billing Specialist

    Integritus Healthcare

    Collections representative job in Pittsfield, MA

    Integritus Healthcare is a long-term Care, Senior Living and Housing company located in the Berkshires with locations throughout Massachusetts. Integritus Healthcare lives its core values of integrity, compassion, teamwork, excellence, and stewardship. We are looking for an Experienced Healthcare Billing Specialist to join our team. This position has competitive salary as well as a prime benefit package. Please don't forget WEEKLY PAY! Do you have third-party reimbursement experience? You will be an integral part of our accounting team at Integritus Healthcare. If so, please apply and join the dynamic team at Integritus Healthcare. Are you skilled at collection techniques and knowledgeable with long-term care Medicaid - Medicare and other commercial billing. billing, follow up and collection of all assigned facilities patient receivables? This is accomplished by using knowledge of third-party reimbursement, Integritus Healthcare policies and collection techniques and accounting principles to insure the timely financial resolution of each account. Other Requirements: Must have Longterm Care experience including Medicare, Medicaid and other commercial Billing Five Plus Years Experience Required o Demonstrate ability to work within deadlines and prescribed time frames. o Demonstrate ability to work on multiple tasks simultaneously. o Demonstrate experience in excel and word documents. Job Type: Full-time
    $41k-56k yearly est. 60d+ ago

  • Accounts Receivable and Billing Specialist

    Austen Riggs Center 3.6company rating

    Collections representative job in Stockbridge, MA

    The Austen Center is dedicated to promoting resilience and self-direction in adults with complex psychiatric problems. Most of our treatment plans are private-pay and out-of-network. We are seeking an experienced Accounts Receivable & Billing Specialist to join our team and serve as the primary financial liaison between patients, families, clinical staff, and our business office. The Accounts Receivable & Billing Specialist is responsible for managing all aspects of patient billing, insurance claims, and accounts receivable. This role ensures accurate financial processes, provides clear communication to patients and families, and supports the business office in maintaining compliance and efficiency. Key Responsibilities Conduct financial orientation for new admissions, including prepayment collection, billing overview, and insurance expectations. Generate and send invoices promptly; record and reconcile all accounts receivable transactions. Monitor outstanding balances and follow up with responsible parties to ensure timely payment. Submit insurance claims accurately and on time; resolve claim denials and discrepancies. Prepare regular AR aging reports and assist with audits and budgeting processes. Guide patients and families through the Financial Assistance Policy (FAP) and review applications for compliance. Respond to inquiries regarding billing and insurance; provide clear explanations and resolve concerns. Collaborate with the Resource Management Committee and the Director of Finance on AR and insurance matters. Provide backup support for other business office functions and special projects as needed. Benefits Health Insurance: Medical, Dental, and Vision (starting day 1) Disability and Life Insurance Flexible Spending Account and Health Reimbursement Account Retirement Plan: 403(b) with employer contribution Generous Paid Time Off and 12 Paid Holidays Employee Assistance Program Free meals during working shifts Requirements Associate's degree in the business field or relevant education and experience, Bachelor's preferred. 3-5 years of experience in insurance billing and accounts receivable required; experience in a private pay medical facility is a plus. Strong understanding of insurance processes and reimbursement procedures. Excellent interpersonal and communication skills; ability to compassionately support patients and families. Detail-oriented with strong organizational and problem-solving abilities. Proficiency in billing software and Microsoft Office Suite. Salary Description $28-$30 per hour
    $28-30 hourly 13d ago

  • Medical Billing Specialist

    Saratoga-Schdy Gastroenterology

    Collections representative job in Hillsdale, NY

    Full-time Description Come join an exciting and fast paced organization. SSGA is one of the leading Gastroenterology practices in the area. We strive for excellent service in a compassionate manner. Our practice consists of 13 physicians and 14 advanced practitioners including a state of the art Endoscopy Center. We are currently seeking an energetic and professional individual with the knowledge to drive our team to continued success. If you are passionate about your work and have complete dedication and determination to meet and exceed the needs of our patients, this is the place for you!! If you are passionate about your work and have complete dedication and determination to meet and exceed the needs of our patients, this is the place for you!! This is a full time Monday-Friday position. As a Medical Biller, your position will include but is not limited to: Post patient charges and insurance payments Reconcile and create deposits daily Follow up with insurance companies Participate in answering patient billing and/or insurance questions Cover for other billing positions as needed Acquiring insurance verifications Requirements Qualifications High school diploma or equivalent required 3+ Years of medical billing (posting charges and payments) experience required Strong knowledge of health insurance industry required Facility Billing/UB04 experience preferred Strong Computer skills Skills Knowledge of HIPAA Excellent interpersonal, written and verbal communication skills Ability to work as a team as well as individually Ability to multitask and prioritize Hourly Range: $18.00-$21.00 - Pay rate is based on skills, experience and qualifications. We offer a competitive salary and comprehensive benefits package including paid vacation, personal, and holidays, medical and dental insurance, 401K with match and Profit Sharing plan. For consideration, submit your resume and references with cover letter and salary requirements You may also apply on our website *********************************************
    $18-21 hourly 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Colonie, NY?

The average collections representative in Colonie, NY earns between $24,000 and $44,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Colonie, NY

$32,000
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