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Collections representative jobs in Colorado Springs, CO - 151 jobs

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  • Collection Representative

    Firstsource 4.0company rating

    Collections representative job in Colorado Springs, CO

    Collections Representative - Full-Time Company:Firstsource Pay:$18.00 per hour (bi-weekly pay) About the Role If you have experience in collections, call centers, or customer service, this is an excellent opportunity to advance your career. Join a supportive, team-oriented environment where your success is valued. As aCollections Representative, you will work with early-stage, first-party accounts on behalf of a major U.S. bank. Your goal will be to help customers resolve account issues and find the right payment solutions. Key Responsibilities Contact customers to discuss and resolve delinquent accounts Negotiate payment arrangements and offer financial solutions Maintain accurate account documentation and records Deliver professional and positive customer experiences Meet and exceed performance metrics and compliance standards Work Schedule Training:9:00 AM - 6:00 PM M-F (2 weeks, paid, full-time) Regular Schedule:10:00 AM - 7:00 PM, Tuesday-Friday & Saturday 7:00AM-3:30PM Days Off:Sunday & Monday What We Offer $18.00 per hour, paid bi-weekly Medical, dental, and vision insurance 401(k) plan Paid Time Off (PTO) and sick leave Career growth and advancement opportunities Supportive, team-driven work environment Requirements High school diploma or GED Minimum of 6 months of customer service, sales, or collections experience Strong communication, negotiation, and problem-solving skills Reliable work history and professional attitude Basic computer proficiency and accurate typing skills Ability to maintain confidentiality and compliance standards Why Join Firstsource? At Firstsource, we're committed to helping our employees grow. Whether you're building experience, developing leadership skills, or seeking long-term career stability, you'll find the support and training you need to succeed. How to Apply Apply directly through this Indeed posting. A recruiter will reach out to qualified applicants. Application Deadline:Monday, January 26th . . The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law. It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
    $18 hourly 4d ago
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  • Customer Service Representative

    Systems Integration 4.3company rating

    Collections representative job in Colorado Springs, CO

    Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry! We are hiring Tier 1 Customer Service Center Representatives to work at a site in Colorado Springs, CO location. Must be available to work between a shift during the hours of operation which are 2:30am to 7:30pm MST (7) days per week, 365 days per year. Shift schedules are 2:30am to 11am and 11am to 7:30pm including weekends and holidays. Please note, this position is an on-site position. Call Center Representatives will be able to confer with customers by telephone to provide information and conduct research to resolve questions. They will verify that appropriate responses were provided to resolve customer inquiries and keep detailed records of customer interactions. Representatives will be able to use Customer Relationship Management (CRM) software as well as research extensive commercial and government databases. Work Authorization/Security Clearance Must be a US Citizen and be able to obtain a public trust security clearance. The successful applicant will have: Proven knowledge and experience in the principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Must have knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls. Call Center Reps will be adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems. Must excel at reading comprehension understanding written work in work related documents. Must employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. SII is an equal opportunity employer, offering competitive pay and performance-based incentives, including 10 paid holidays per year. Must be able to pass a federal background check that inlcudes a credit check.
    $30k-36k yearly est. 60d+ ago
  • Customer Service Representative

    The Overhead Door 3.8company rating

    Collections representative job in Colorado Springs, CO

    1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Basic math skills required. Willingness to learn product and processes. Education High School Diploma or GED Physical / Work Environment Requirements Ability to stand for long periods of time in a non-climate controlled environment. Ability to lift up to 50 pounds Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Delivery responsibilities as required. Including driver qualified (valid license). Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipment including UPS. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. Other duties as assigned.
    $36k-41k yearly est. Auto-Apply 60d+ ago
  • Senior Medical Billing Specialist

    Vanguard Skin Specialists

    Collections representative job in Colorado Springs, CO

    Vanguard Skin Specialists is a dermatology and plastic surgery practice serving communities in southern Colorado. Our mission is to make a positive impact on our patients, our community, and our world. This mission drives everything we do from opening offices in underserved areas to sponsoring humanitarian projects to volunteering locally and abroad. We have been recognized as a best workplaces in Colorado Springs by the Gazette for six years in a row and as one of the top 150 workplaces in Colorado by the Denver Post for the last five years. Overview The Billing Specialist is responsible for supporting the full revenue cycle through accurate coding review, payer rule verification, authorization submission, patient estimate generation, account resolution, and customer service support. This role works closely with clinical teams, patients, and insurance payers to ensure timely and compliant billing processes. All Billing Specialists will participate in team workshops and project days to support continuous improvement initiatives.\ Duties and Responsibilities The Level III Billing Specialist is an advanced-level role responsible for high-complexity billing functions, in-depth A/R resolution, and subject-matter expertise in coding and payer rules. This role serves as a resource to the Billing Department, supporting escalations, workflow improvements, and training initiatives. Independently review and process coding corrections, payer rules, and documentation requirements identified by the RCx Coding Application. Manually code OR Face Sheets for our Plastic Surgeons and enter charges into the RCx Coding Application. Monitor Charge Reconciliation and coordinate with Providers and Clinical teams to ensure timely submission Submit prior authorizations across a mix of payers, ensuring timely follow up and documentation. Provide comprehensive and timely surgery estimates to patients; proactively clarify benefit discrepancies when needed. Manage assigned A/R worklists, including claim corrections, resubmissions, and denial follow-up. Research insurance overpayments, initiate refund workflows, and provide supporting documentation. Serve as an expert resource for the Billing Phone Line, Billing Inbox, and Billing Help Desk Participate and contribute to departmental workshops and project days. Mentor team members, assist with training and onboarding of new staff. Assist leadership with reporting, trend identification, and process enhancement initiatives. Qualifications Minimum 2 years of experience in medical billing, A/R management, or revenue cycle operations. Strong knowledge of coding validation, payer rules, authorizations, and denial management. Proven ability to resolve complex billing issues independently. Excellent communication, analytical, and training abilities. Effective time management with exceptional attention to detail Commitment to the mission and values of Vanguard Skin Specialists Reviews Vanguard Skin Specialists believe in providing regular feedback and encouraging professional development. Your first check-in with HR will be approximately 90 days from your date of hire. Written annual reviews take place each fall. For individuals with 6 months tenure at spring review, then the initial review will take place in the spring review. You will receive training for your role, and you will be expected to take Vanguard courses and/or quizzes to remain employed and progress. The practice promotes from within which provides opportunity for growth and advancement. Schedule This is a full-time, 40-hour, position with business hours Monday to Friday. This position is based out of Colorado Springs and offers 1 remote day per week, post training completion. Compensation & Benefits Compensation is $23.00-$26.00 an hour (based on experience) with eligibility for overtime and paid time off. The practice covers a portion of the premium for medical benefits and offers vision, dental, and 401K. The position also comes with Paid Time Off, Graduate School Stipend, bereavement pay, Paid Maternity & Bonding Leave, Employee Discounts on products and aesthetic services. Physical Working Conditions Must be able to remain in a stationary position 90% The other 10% occasionally move about inside the office to access file cabinets, office printer, etc. Operate a computer and other office machinery, such as a calculator, printer, copier, scanner, or fax Be able to communicate accurately, effectively, and frequently Can identify color on the computer and software used Offers for employment will be contingent on successful pre-employment screening for this position. The screenings will include a background check, drug screen, employment and education or licensure/certification verification, and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Vanguard Skin Specialists is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $23-26 hourly 10d ago
  • Accounts Receivable and Credit Specialist

    Levy 4.2company rating

    Collections representative job in Colorado Springs, CO

    Schmidt Construction part of the Levy Group of Companies is seeking an Accounts Receivable and Credit Specialist to work at our Colorado Springs location. The Accounts Receivable and Credit Specialist will be responsible for day-to-day invoicing, payment application, and customer account maintenance. This role serves as the primary owner of routine collections, ensuring customer balances are accurate, payments are applied timely, and issues are escalated appropriately to the Corporate Credit Team. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program Salary Range $55-75k Responsibilities The Accounts Payable Specialist will: Prepare, review, and distribute customer invoices for accuracy and timeliness. Apply customer payments (check, ACH, wire, credit card) accurately in Oracle. Monitor accounts receivable aging and follow up on past-due balances. Conduct routine collection calls and correspondence with customers. Maintain accurate customer account balances and resolve discrepancies. Track and document collection activity and customer communications. Assist with job tracking and documentation required for lien or bond claim support. Oversee lien, bond claim, and third-party collection actions in coordination with Corporate Credit and legal partners. Prepare account documentation for escalation to the Credit Manager when needed. Coordinate with Sales, Estimators, and Project Managers regarding billing or payment issues. Participate in monthly Accounts Receivable and credit review meetings with Sales, Project Managers, and Corporate Credit. Support monthly AR reporting and reconciliation processes. Perform other duties as assigned by management. Skills The ideal candidate will have: High School diploma or equivalent required; associate degree or accounting coursework preferred. Minimum of 2-3 years' experience in accounts receivable or billing. Experience in construction or materials industries preferred. Strong attention to detail and organizational skills. Proficient with Oracle or similar ERP systems. Comfortable communicating with customers regarding payment. Ability to prioritize tasks and meet deadlines in a fast-paced environment. To Apply Please submit your resume Who is Edw. C. Levy? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
    $55k-75k yearly Auto-Apply 10d ago
  • Medical Collections Specialist

    Southern Colorado Retina MSO, LLC

    Collections representative job in Colorado Springs, CO

    Apply Here: ********************************************************************************** Reports to: Billing Supervisor Department: Front Office Job Type: Full-Time FLSA Status: Non-Exempt General Purpose The Medical Collections Specialist supports the Billing Supervisor to ensure patient procedures, and payments have been authorized by the insurance carrier, and to ensure timely payment collection from patients and insurance companies. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties/Responsibilities Request authorizations from insurance companies Work insurance aged receivable report Work patient aged receivable report Obtain, review, and input insurance authorizations and referrals prior to patient services Follow proper medical and insurance claims processes Review and verify medical bills and invoices with accounts receivable ledger and patients Interprets eligibility responses from insurance companies Work denied claims Perform basic customer service for routine patient or other inquires Other Duties/Responsibilities Assists patients with account and payment questions Attends team and staff meetings Performs other duties as assigned. Supervisory Duties (if any) None Job Qualifications Knowledge, Skills, and Ability: Knowledge of general ledger accounting principles General knowledge of insurance companies and agreements with health providers Ability to use accounting software Ability to pay attention to detail Ability to use internet, email, MS Office and other job-related software products Ability to communicate effectively in writing and orally Possesses good customer services skill Ability to work in a focused manner with potential surrounding distractions Ability to work with minimum supervision Demonstrates reliability and self-motivation Ability to be a team player Education or Formal Training : High School Diploma Required Experience: Prior experience with medical and insurance industry preferred Working Conditions and Other Conditions of Employment Working Environment : This job operates in a fast paced, professional office environment and routinely required the use of standard office equipment such as computers, phones, and photocopiers. Most of the offices are open and modular in layout. Work may involve moderate exposure to ambient or loud noises. In the health center environment, there is potential for contact with blood-borne pathogens and communicable diseases, as well as potential for contact with dissatisfied or abusive individuals. There could be interaction with persons who are mentally ill, disabled, elderly and emotionally upset. Physical Activities : These are representative of those which must be met to successfully perform the essential functions of this job. This is a largely sedentary role but can involve standing or sitting for extended periods of time, bending at the waist, and using hands and fingers to handle and file papers or operate assigned equipment. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may also have to lift 10 to 25 lbs. unassisted. Other Conditions of Employment: Willingness to submit to mandatory random drug screening Willingness to accept temporary assignments and ability to drive to and from other office locations. Reimbursement for mileage will be made at the current IRS rates. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
    $34k-41k yearly est. 10d ago
  • Billing Specialist

    Adventure Learning Behavioral Interventions

    Collections representative job in Colorado Springs, CO

    Job Description Billing Specialist Adventure Learning Behavioral Interventions is seeking a skilled Biller to join our company. The Biller plays a crucial role in our operations, ensuring seamless financial processes and facilitating the accessibility of ABA, SLP, OT, and other therapy services for our clients. The Biller at Adventure Learning Center will contribute to the financial health of our organization by optimizing reimbursement processes, minimizing claim denials, and maintaining compliance with industry regulations. Responsibilities: -Adding and managing contracts in Code Metro - Credentialing - Benefit checks - Gathering documentation for authorizations, (including Written Orders and filling out authorization request forms, proofreading/auditing documents, submitting documents for authorizations, and tracking authorization dates) - Providing updates and reminders to responsible staff - Reviewing billing information and submitting it to all insurances - Tracking and claim follow ups Qualifications: - 3 years of experience (required) - Proficient with Code Metro or comparable software - HIPAA knowledge - Proven experience as a Billing Specialist in ABA, and preferably SLP/OT - Strong attention to detail and accuracy - Excellent organizational and time management skills - Strong written and verbal communication skills - Ability to work independently and meet deadlines Job Type: Part-time approximately 3 days per week at least 1 day in office Salary: $20-$25 per hour, depending on experience Location: Hybrid - 2 days remote and at least 1 day in-office, Colorado Springs at 1015 Garden of the Gods. Applicants must reside in Colorado Springs, CO. Schedule: Monday to Friday No weekends
    $20-25 hourly 3d ago
  • Billing Clerk

    Phil Long Ford of Chapel Hills

    Collections representative job in Colorado Springs, CO

    Job Description Join our dynamic team at Phil Long Ford of Chapel Hills in Colorado Springs, CO, as a Billing Clerk! This onsite position offers an engaging work environment where your contributions directly impact our customer-centric culture. You'll have the chance to collaborate with a high-performance team, focusing on excellence and integrity in every transaction. With a competitive pay range of $20.00 to $25.00 per hour, your skills in problem-solving and attention to detail will be valued and rewarded. This role not only provides the opportunity to grow within a reputable auto dealership but also allows you to be part of a supportive community that fosters abundant thinking and empathy. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. If you're ready to take the next step in your career, we encourage you to apply and see how you can make a difference at Phil Long Ford! Are you excited about this Billing Clerk job? As a Billing Clerk at Phil Long Ford of Chapel Hills, you will play a crucial role in our operations by efficiently posting approximately 350 car deals each month. Your expertise will extend to accurately posting funding notices and reserves, ensuring seamless financial transactions. You'll also have the opportunity to clean schedules and manage warranty cancellations, contributing to our commitment to excellence and customer satisfaction. In this dynamic position, you will perform various related duties as assigned, showcasing your adaptability and problem-solving skills. You'll be empowered to make impactful decisions, all while working in a collaborative environment that values professionalism and integrity. Join us and be part of a driven team dedicated to delivering an exceptional automotive experience! Are you the Billing Clerk we're looking for? To thrive as a Billing Clerk at Phil Long Ford of Chapel Hills, you'll need a solid foundation of essential skills and experience. A high school diploma or equivalent is required, along with one to two years of related experience, ensuring you are equipped to navigate the complexities of the role. Strong reading comprehension skills are crucial, as you'll be interpreting simple instructions, correspondence, and memos daily. You should also possess the ability to effectively present information in one-on-one and small group settings, fostering clear communication with customers and colleagues alike. Problem-solving skills are vital, enabling you to address practical challenges that may arise in the billing process. If you're detail-oriented and customer-focused, you'll find that this position allows you to leverage your abilities while contributing to a thriving organization dedicated to excellence. Knowledge and skills required for the position are: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to solve practical problems. High school diploma or equivalent. One to two years related experience required. Your next step If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!
    $20-25 hourly 13d ago
  • Late Stage Collector

    MSF 3.2company rating

    Collections representative job in Colorado Springs, CO

    Late-Stage Collector Department: S- Collections Reports To: Collections Manager Remote: ☐ YES or ☒ NO Exempt: ☐ Non-exempt: ☒ Compensation & Benefits: $24 to $26 Hourly + File Bonus Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan. About MSF MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind. Role Overview Late-stage collectors, often referred to as debt collectors or collection agents, are professionals who work in the later stages of the debt collection process. Their primary responsibility is to recover overdue payments from individuals or businesses who have not fulfilled their financial obligations. Here is a general overview of the job description for late-stage collectors. Essential Duties: Initiate contact with individuals or businesses who have outstanding debts, using various communication channels such as phone calls, emails, or letters. Work with debtors to negotiate and establish realistic repayment plans based on their financial situation. Clearly communicate information regarding the outstanding debt, including the amount owed, due dates, and any applicable fees or interest. Respond to debtor inquiries and assist in understanding the terms of the debt and available repayment options. Maintain detailed and accurate records of all interactions with debtors, including conversations, agreements, and any relevant information. Ensure compliance with local, state, and federal regulations governing debt collection practices, including the Fair Debt Collection Practices Act (FDCPA). If necessary, escalate cases to legal or senior collection professionals when standard collection methods are unsuccessful. Conduct collections in a professional and ethical manner, treating debtors with respect and adhering to industry standards. Achieve individual and team targets for debt recovery, call volumes, and other performance metrics. Regular, reliable and predictable attendance is an essential function of this position. Resolves customer inquiries and issues through phone, email, and chat interactions. Knowledge Skills and Abilities: Strong negotiation and communication skills. Knowledge of debt collection laws and regulations. Ability to handle challenging and sensitive conversations with debtors. Attention to detail in documenting and recording information. Familiarity with collection software and systems. Qualifications Regular, reliable and predictable attendance is an essential function of this position. Resolves customer inquiries and issues through phone, email, and chat interactions. Knowledge Skills and Abilities: Strong negotiation and communication skills. Knowledge of debt collection laws and regulations. Ability to handle challenging and sensitive conversations with debtors. Attention to detail in documenting and recording information. Familiarity with collection software and systems. Experience & Education High school diploma or equivalent; some positions may require additional education or certifications. Previous experience in debt collection or a related field is often preferred. Physical Requirements Stationary position; prolonged periods at a desk and working on the computer. Occasional movement about inside the office to walk to offices and office machinery. Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday. MSF is an equal opportunity employer. All candidates for employment are considered equally, and no distinction is made based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status. MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function should contact Human Resources.
    $24-26 hourly 6d ago
  • Account Representative - State Farm Agent Team Member

    Kortney Schultz-State Farm Agent

    Collections representative job in Colorado Springs, CO

    Job DescriptionBenefits: Hiring Bonus up to $1,500 Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Kortney Schultz - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $34k-48k yearly est. 20d ago
  • Account Representative - State Farm Agent Team Member

    Chris Hard-State Farm Agent

    Collections representative job in Colorado Springs, CO

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Dental insurance ABOUT OUR AGENCY: Ive been a State Farm agent since 2008, and today our team includes five experienced professionals with more than 70 years of combined industry experience. That depth of knowledge allows us to serve customers confidently while still keeping the office atmosphere relaxed and enjoyable. Were a competitive, goal-oriented team that works hard, supports one another, and has fun along the way. We offer benefits including a 401k along with health and dental coverage to support our teams long-term success. Were looking for someone who enjoys working toward goals in a team-focused environment and appreciates a balance of performance and personality. If youre motivated, collaborative, and want to be part of a seasoned group that takes pride in what they do, this is a great place to grow. ROLE DESCRIPTION: As a Account Representative - State Farm Agent Team Member with Chris Hard - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: Generate leads and actively pursue new business opportunities. Educate clients about insurance products and recommend appropriate coverage options. Foster strong client relationships through regular follow-ups and proactive communication. Maintain accurate client records and manage policy updates efficiently. QUALIFICATIONS: Excellent communication and relationship-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment.
    $34k-48k yearly est. 25d ago
  • Medical Billing Specialist II

    Ntsoc

    Collections representative job in Colorado Springs, CO

    Job DescriptionBILLING SPECIALIST II Salary $21.00 to $22.00 Full time and in-office Benefits: 403(b) 403 (b) matching Dental insurance Health insurance Paid time off Vision insurance Flex Spending account Health Saving account Life Insurance Critical Illness, Short-term and long-term disability and accident insurances Job Summary: Responsible for visit review, billing, payment posting and payroll functions. Performance Expectations for All Employees: Protects confidential information and understands responsibilities regarding the Health Insurance Portability and Accountability Act (HIPAA) and protected health information (PHI). Complies with safety instructions, observes safe work practices, and provides input on safety issues and promotes a safe work environment. Meets the agency's expectations for exemplary customer service. Pursues learning opportunities to enhance personal and professional capabilities. Adheres to all agency policies and procedures. Complies with all local, state, and federal laws and regulations. Attends required meetings. Essential Functions: Audit and prepare Home Health and Clinic therapy visits for billing. Billing of Home Health or Clinic Therapy visits both primary and secondary claims. Accounts Receivable claim corrections, review and rebilling of any unpaid claims. Prep, calculate and prepare payroll timesheets for an assigned portion of employees. Post payments into medical billing system based on EOBs received for all lines of business. Serve as backup to process and maintain all Prior Authorization Requests for agency services. Processing Prior Authorization. In rotation for Finance Departments after hours on call scheduling. Provide backup support to others in the Financial Services Department. Performs other related job duties as required. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Minimum Education: High school diploma or equivalent required. Additional related vocational coursework is preferred. Minimum Experience: Three years of work-related experience in a similar environment. Minimum Knowledge/Skills/Abilities: Knowledge of medical billing/collection practices. Knowledge of business office procedures. Comfortable dealing with numbers and the processing of financial information. Knowledge of MS Office (particularly Excel) and electronic medical records systems. Strong customer/client focus. Ability to read, understand and follow oral and written instructions. Ability to establish and maintain effective working relationships with clients, employees, vendors and other stakeholders. Adherence to laws and best practices regarding dealing with customers and data. Strong problem solving/analysis skills. Time management and multi-tasking skills. Must be well-organized and detail oriented. Physical/Mental Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve. Working Conditions: Work is generally performed in an office environment during normal business hours of Monday through Friday, 8:00 am to 4:30 pm. This position requires after-hours or on-call scheduling. Equipment Used: Computer based word processing. Office equipment used such as copiers, printers and fax machines. Powered by JazzHR KG5endWBzJ
    $21-22 hourly 19d ago
  • Accounts Receivable Specialist

    Ascend Clinical 4.2company rating

    Collections representative job in Colorado Springs, CO

    Job DescriptionAccounts Receivable SpecialistLocations: Colorado Springs, CO Why Ascend?Come work for a company that is transforming the industry! We are Ascend Clinical, one of the highest volume clinical laboratories in the United States. With the use of the most advanced tools and technology, we process millions of tests each month. For over 30 years, we have been delivering industry-leading service and excellence in testing. At Ascend, we are relentless about innovation and growing to pioneer the future of clinical and environmental laboratory testing. Ascend is unlike most companies, offering the discipline of a healthcare leader and the mentality of a tech startup. As a company that is on the leading edge, we are seeking individuals with a similar mindset who enjoy a dynamic, fast-paced environment. Job Summary: The Accounts Receivable Specialist is responsible for researching, analyzing, billing, and collection of all patient accounts assigned. Performs routine eligibility and benefit checks. Researches, appeals, and resolves claim rejections, underpayments, and denials with appropriate payer. Medical billing, denial management and collections experience is required. This is an onsite role in our Colorado Springs office. Responsibilities: Responsible for all areas of the revenue management life cycle Ensures necessary information critical to submitting clean claims is obtained Perform eligibility and benefit checks Minimize bad debt by ensuring timely follow-up of unpaid claims, resolution of denials, and other payer-related correspondence Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate payer Reviews and interprets payer remittances to determine appropriate action to be taken on denied claims Identify root cause of claim exceptions; resolve and/or escalate issues Analyzes outstanding account balances and determines plan of action to resolve Determine and apply appropriate business action in absence of policies or in cases of ambiguity Identifies and interprets policies related to exceptions Contacts payers for status of unpaid claims Maintains knowledge/understanding of third party payer regulations for managed care, Medicare, and Medicaid accounts Maintains patient confidentiality according to compliance policies and HIPAA Qualifications: Medical billing, denial management and collections experience required High degree of problem solving abilities required Compensation: - $21-$26/hr Benefits: As an Ascend Clinical employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options. Ascend is an Equal Opportunity Employer - M/F/Disabled/Veteran Ascend Clinical, LLC is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The company's policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected status. Powered by JazzHR o5Pr7aPJQg
    $21-26 hourly 8d ago
  • AR Specialist

    Colorado Springs Orthopaedic Group

    Collections representative job in Colorado Springs, CO

    General Summary of Duties: This position is responsible for following up on claims from billing through final resolution. Other responsibilities include: Essential Functions: Core duties include the following, but are not limited to: Work denied and unpaid accounts receivable from insurance on a daily basis to secure payment. Call insurance companies and utilize insurance websites to obtain claim status. Actively follow up and collect on paper and electronic claims from insurance companies and follow up on unpaid balances. Identify and correct billing errors and resubmit to insurance carriers while ensuring corrected claims and appeals are sent out to insurance companies timely (timely filing). Follow protocol related to write offs and adjustments policies. Identify denials trends and develop solutions to reduce denials and increase payments. Actively manage all Insurance AR processes for assigned accounts, monitoring trends and notifying the appropriate staff. Keep on task to meet all required deadlines and time-frames for customer and company needs. Assist in the development of processes and procedures for accounts receivable as needed. Respond to all insurance questions regarding AR. Ensure compliance with all relevant regulations, standards, and laws Respond/answer tasks, email and phone calls from insurance companies, staff, and management Report and participate in company meetings, as requested Process patient payments over the phone and answer patient phone calls, as needed Process insurance refund requests and work insurance credits as needed Acting cooperatively and courteously with patients, visitors, insurance companies, co-workers, physicians and management. Able to provide extraordinary customer service to all parties interacted with. Other duties as assigned by management. Qualifications Educational Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions High School Diploma or GED required 3 years of experience in specialty insurance collections, including submitting and following up on claims Experience in Physician Billing and Collections / Facility Billing Proficiency with MS Office Familiarity with ICD terms
    $36k-46k yearly est. 6d ago
  • Account Representative - State Farm Agent Team Member

    David Topolnicki-State Farm Agent

    Collections representative job in Castle Rock, CO

    Job DescriptionBenefits: Hourly Plus Commission/Bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I have been a State Farm agent since 2004. Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, and Million Dollar Round Table. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of 9 highly motivated individuals. We take exotic company trips, our motto is family first and business second. We are customer-focused, relationship-focused and quality focused. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for David Topolnicki - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $34k-48k yearly est. 6d ago
  • Account Representative - State Farm Agent Team Member

    Tyler Fahrenbruch-State Farm Agent

    Collections representative job in Pueblo, CO

    Job DescriptionBenefits: Licensing reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2019, but Ive been licensed since 2011. Before becoming an agent with State Farm, I owned several small businesses most notably a trucking and logistics company. As a Colorado native and one of six siblings, Ive always valued community, teamwork, and building something meaningful. Our office is warm and welcoming quite literally, thanks to our two office dogs (at least one of them is here most days). Were proud to be active in many local charities, sponsorships, and community events, and weve earned over 375 five-star Google reviews thanks to our teams dedication to serving people well. We offer a free financial coaching course sponsored by me, a 5% 401(k) match, and periodic opportunities for bonuses throughout the year. Health insurance benefits are also on the way. Our culture is built on teamwork and shared responsibility everyone helps, everyone contributes, and no one ever says, thats not my job. We take pride in maintaining a great work/life balance, and I make it a priority to ensure my team feels supported both professionally and personally. When it comes to bringing on new team members, I look for two things above all: competency and integrity. I want people who are natural winners whether through sports, accomplishments, or personal drive and who always do the right thing, even when no one is watching. This is a team that takes care of one another and takes pride in doing excellent work. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Tyler Fahrenbruch - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $34k-48k yearly est. 3d ago
  • Account Representative - State Farm Agent Team Member

    David Trudell-State Farm Agent

    Collections representative job in Lone Tree, CO

    Job DescriptionBenefits: Hiring Bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for David Trudell - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $34k-48k yearly est. 30d ago
  • Financial Account Representative State Farm Agent Team Member

    Chad Carlisle-State Farm Agent

    Collections representative job in Parker, CO

    Job DescriptionBenefits: 401(k) matching Paid time off Competitive salary Opportunity for advancement ROLE DESCRIPTION: Chad Carlisle Insurance Inc is seeking an energetic and assertive entry-level Products & Financial Account Representative who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As a Products & Financial Account Representative team member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and sales perspective into our team as we build success together. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Maintain high activity throughout the day. Effective time management. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Able to achieve mutually agreed upon sales goals Dedicated to customer service Sales experience (outside sales or inside sales representative, or telemarketing) preferred Able to obtain Property and Casualty License Able to obtain a Life/Health License Interested in marketing products and services based on customer needs BENEFITS: Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) 401k Growth potential/Opportunity for advancement within my office
    $34k-48k yearly est. 1d ago
  • Data collector / Driver

    Tsmg

    Collections representative job in Pueblo, CO

    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $35k-40k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Specialist

    Mount Indie

    Collections representative job in Lone Tree, CO

    Job Description We are seeking a part- time Accounts Receivable Billing Specialist with 3+ years of experience for our expanding workforce in Lone Tree, CO. Opportunities for career advancement, excellent benefits and long-term stability are some of the advantages of our growing, employee-focused company. Responsibilities Review and interpret client contracts and modifications to ensure accurate billing setup and proper entry into Unanet Generate and analyze job cost and financial reports using Unanet and Excel, providing weekly updates to program managers on funding, level of effort, travel, materials, and overall billing performance Create and maintain billing records and systems, prepare and process invoices for various contract types (e.g., fixed-price, cost-plus, time and materials) with CLIN/SLIN/ACRN structures, apply indirect rates, and support final closeout processes Qualifications Associate's degree in accounting, Business, or Finance, or a minimum of three (3) years of relevant billing and Purchasing experience in lieu of the degree. Ability to obtain a Secret clearance. US Citizenship Submit invoices through Wide Area Workflow (WAWF) and subcontractor portals and investigate billing discrepancies while coordinating payment status for past due invoice Maintain accurate contract documentation and send Letters of Funding Assist with financial audits and ensure compliance with company policies and other government regulations Collaborate with project managers and finance teams Provide other administrative and finance-related support as needed Manage corporate purchasing activities, including vendor management, issuing purchase orders, and maintaining accurate record Contribute to process improvements for billing and purchasing operations, leveraging technology and best practices Desired experience: Knowledge of and experience applying Federal Acquisition Regulation (FAR) and related procurement policies. Familiarity with Defense Contract Management Agency (DCMA) and Defense Contract Audit Agency (DCAA). Hands-on experience using Unanet for timekeeping, project accounting, billing, or financial reporting. Prior experience with government invoicing, financial audits, and contract closeout procedures under federal contract guidelines. Openness to emerging technologies, including a willingness to leverage AI tools and adopt new digital solutions to improve operational efficiency.
    $36k-46k yearly est. 22d ago

Learn more about collections representative jobs

How much does a collections representative earn in Colorado Springs, CO?

The average collections representative in Colorado Springs, CO earns between $30,000 and $47,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Colorado Springs, CO

$37,000

What are the biggest employers of Collections Representatives in Colorado Springs, CO?

The biggest employers of Collections Representatives in Colorado Springs, CO are:
  1. Firstsource Solutions Limited
  2. First Source
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