Collections representative jobs in Connecticut - 445 jobs
Customer Service Representative
Amphenol RF
Collections representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
$30k-38k yearly est. 1d ago
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Billing Clerk
Collabera 4.5
Collections representative job in Windsor, CT
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Billing Clerk- WMIJP00066714
Duration: 5+ months
Location: 415 DAY HILL RD Windsor Connecticut USA 06095
Pay Rate: $15.00/ hour
Job Summary:
Compiles data and prepares company invoices and bills.
Responsible for approximately 3 to 6 Post Launch National Billing Customers.
The position will be responsible for:
• Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services
• Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution
• Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution
• Analyzing and reviewing client bills to ensure accurate, complete and on-time billing
• Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements
• Complying with all applicable Sarbanes Oxley (SOX) requirements
• Providing excellent customer service to external and internal customers
Additional Information
All your information will be kept confidential according to EEO guidelines.
$77k-102k yearly est. 1d ago
Billing Coordinator
Legal 4.5
Collections representative job in New Haven, CT
Connecticut law firm seeks full-time experienced Billing Specialist or Billing Coordinator for its well-established practice. Current professional services or legal billing experience is required. The law firm Billing Coordinator will be responsible for all aspects of client billing and have the motivation and ability to roll up their sleeves and hit the ground running in a fast-paced environment.
The Billing Coordinator reports directly to the Comptroller and owners and is responsible for providing outstanding service to the Firm's attorneys, personnel, clients, and vendors.
The qualified legal billing coordinator candidate must be very flexible, highly committed to exceptional quality and accuracy, high level of customer service, teamwork, and support Firm goals in providing exceptional client service with accuracy and professionalism.
Responsibilities - Law Firm Billing Coordinator
• Audit pre-bills, verify time entries, and ensure accurate client invoices.
• Enter attorney time, meeting daily, weekly and monthly deadlines.
• Daily, heavy client and attorney/paralegal contact and matter set up upon case intake.
• Generating accurate and timely client invoices.
• Follow through, tracking, and reporting of multiple matters and progress.
• Data entry, editing, customizing, and processing of client invoices.
• Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
• Assist in resolving billing inquiries and issues.
• Enter client payments.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
• Track contingency case expenses with detail and proficiency.
• Assist manager with A/R and A/P tasks as needed.
Qualifications - Law Firm Billing Coordinator
• 4+ years of billing experience in professional services or law firm required.
• Strong skillsets of 10-key, Word, Excel, and Outlook.
• Law firm billing software experience. Case management software expertise a plus.
• Exceptional organizational skills, follow-up skills, and very high attention to detail.
• Excellent written and oral communication skills.
• Ability to work well in a dynamic, fast-paced environment and meet deadlines.
• Ability to juggle/manage multiple tasks and projects with competing requirements.
• Committed to high-quality customer service (internal and external).
• Consistent attendance, punctuality, reliability, and accountability.
• Real estate closings and evictions accounting experience a plus.
Bachelor's degree in business, Finance, or a related field or experience equivalent.
Minimum 4 years' experience in law firm operations, billing, or office management.
Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, recording payments, credit card processing).
Law firm billing software experience.
Salary Range: $58,000-68,000 annually
Work location: On-site and in person, Monday - Friday, 40 hour workweek
Office hours are 8:30 to 5:30 or 9:30-6:30 (TBD)
$58k-68k yearly 21d ago
Billing Coordinator
Monzingo | Legal
Collections representative job in New Haven, CT
Job Description
Connecticut law firm seeks full-time experienced Billing Specialist or Billing Coordinator for its well-established practice. Current professional services or legal billing experience is required. The law firm Billing Coordinator will be responsible for all aspects of client billing and have the motivation and ability to roll up their sleeves and hit the ground running in a fast-paced environment.
The Billing Coordinator reports directly to the Comptroller and owners and is responsible for providing outstanding service to the Firm's attorneys, personnel, clients, and vendors.
The qualified legal billing coordinator candidate must be very flexible, highly committed to exceptional quality and accuracy, high level of customer service, teamwork, and support Firm goals in providing exceptional client service with accuracy and professionalism.
Responsibilities - Law Firm Billing Coordinator
•Audit pre-bills, verify time entries, and ensure accurate client invoices.
•Enter attorney time, meeting daily, weekly and monthly deadlines.
•Daily, heavy client and attorney/paralegal contact and matter set up upon case intake.
•Generating accurate and timely client invoices.
•Follow through, tracking, and reporting of multiple matters and progress.
•Data entry, editing, customizing, and processing of client invoices.
•Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
•Assist in resolving billing inquiries and issues.
•Enter client payments.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
•Track contingency case expenses with detail and proficiency.
•Assist manager with A/R and A/P tasks as needed.
Qualifications - Law Firm Billing Coordinator
• 4+ years of billing experience in professional services or law firm required.
•Strong skillsets of 10-key, Word, Excel, and Outlook.
•Law firm billing software experience. Case management software expertise a plus.
•Exceptional organizational skills, follow-up skills, and very high attention to detail.
•Excellent written and oral communication skills.
•Ability to work well in a dynamic, fast-paced environment and meet deadlines.
•Ability to juggle/manage multiple tasks and projects with competing requirements.
•Committed to high-quality customer service (internal and external).
•Consistent attendance, punctuality, reliability, and accountability.
•Real estate closings and evictions accounting experience a plus.
Bachelor's degree in business, Finance, or a related field or experience equivalent.
Minimum 4 years' experience in law firm operations, billing, or office management.
Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, recording payments, credit card processing).
Law firm billing software experience.
Salary Range: $58,000-68,000 annually
Work location: On-site and in person, Monday - Friday, 40 hour workweek
Office hours are 8:30 to 5:30 or 9:30-6:30 (TBD)
$58k-68k yearly 22d ago
Licensed Insurance Customer Service
Brian Booth-State Farm Agency
Collections representative job in Vernon, CT
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Vernon, CT. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Hourly Pay
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$31k-38k yearly est. 12d ago
Selling Associate-Sono Collection
Victoria's Secret 4.1
Collections representative job in Norwalk, CT
Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives.
Our Mission
We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.
Position Overview: Selling Associate
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
What We Offer
* 40% Associate Discount
* Free Mental Health (EAP) benefits for you and those who live with you
* Free Product
* Flexible Schedule
* Competitive Pay
Key Responsibilities:
When assigned to the sales floor:
* Drives store sales and growth by personally selling to customers
* Proactively engages with customers, reads cues and responds effectively
* Provides customers with the perfect bra fit by asking effective questions
* Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
* Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
* Reinforces customer buying decisions at checkout and encourages purchase of additional items
* Recovers cash wrap selling zone and "go-backs"
When assigned to processing and replenishment:
* Processes merchandise to be floor ready and maintains back room and under stock to brand standards
* Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
* Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
When assigned to floorset activity:
* Executes floorset proficiently
* Understands and adheres to brand standards
* Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
All associate roles at Victoria's Secret are responsible for:
* Driving top line store sales results and growing the business through action and productivity
* Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
* Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
* Taking initiative to recover and replenish merchandise, so it is available to sell
* Understanding and adhering to visual merchandising brand standards
* Assisting in housekeeping of sales floor and communicating maintenance issues
* Keeping an awareness of, and building personal capability in, loss prevention
* Reinforcing store strategy to reduce shrink
* Supporting all activities related to providing a safe working environment
* Understanding and demonstrating Company values
* Building loyalty through our Rewards Program
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $17.00
Maximum Salary: $21.25
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Exhibits an authentic desire to exceed the customer's expectations
* Proven ability to meet or exceed goals preferred
* Demonstrates a sense of urgency
* Has a healthy, competitive spirit, while maintaining a team focus
* Is resilient and bounces back quickly from setbacks
* Pursues opportunities to take on more responsibility
* Seeks out coaching from leaders and peers to improve productivity; leads own learning
* Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$17-21.3 hourly 9d ago
Collections Specialist - Full Time
Blake Thermal
Collections representative job in Broad Brook, CT
Job Description
Collections Specialist - Full-Time
East Windsor, Connecticut
Blake Thermal Sales & Service Inc. is a full-service thermal solutions company that supplies engineered products, services, and complete systems. Blake Thermal has a 98-year history of providing an array of products and services supporting steam, hot water for process and domestic heat for commercial, industrial, medical, educational and manufacturing facilities. Headquartered in East Windsor, CT, Blake Thermal maintains multiple locations across New York and New England.
For more information about our company, please visit our website via the following link: *****************************
The Collections Specialist is responsible for performing the day-to-day collection activities of Blake Thermal Sales & Service, Inc. by working directly with company personnel and customers to ensure company policies are adhered to, collection goals are met, and the risk of uncollectible sales are minimized. In this role, you will play a critical financial role in maintaining Blake Thermal's reputation as a premier supplier of thermal energy solutions. Organization and communication skills are of the utmost importance. This position reports to the Executive Vice President of Finance and is located in East Windsor, CT
Ideal Candidates will be in alignment with Blake Thermal's Core Values:
Customer Focused
Opportunity is Earned
Solutions Provider
Trustworthy
Driven to Succeed
Confident but Humble
Key Responsibilities:
Establish and maintain customer accounts in ERP system including credit terms and credit limits.
Contact assigned customers with overdue amounts owed and follow-up on payment commitments.
Facilitate payment resolution with customer and Blake Thermal team.
Maintain accurate records and reporting on collections activity.
Provide back-up to cash applications.
Requirements:
2 years of Collections Specialist or similar role preferred.
Developed computer skills are required. Experience with MS Office applications and various ERP Systems.
Experience with Oracle NetSuite, a plus.
Ability to communicate, both verbally and in writing, with multiple parties to ensure collection requirements are met.
Successful candidate must maintain professionalism while managing multiple concurrent tasks.
Experience in commercial/industrial organizations is preferred.
Legal authorization to work in the United States and able to pass a background check.
Blake Thermal Sales & Service, Inc. is an equal opportunity and affirmative action employer. We do not discriminate by race, color, gender, sexual orientation/ gender identity, religion, ethnic or national origin, sex, age, disability status, or status as a covered veteran. Blake Thermal Sales & Service, Inc. is a proud drug-free workplace.
$37k-57k yearly est. 7d ago
Dental Billing Specialist
Fair Haven Community Health Care 4.0
Collections representative job in New Haven, CT
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed.
Duties and responsibilities
The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to:
Billing
Performs billing and computer functions, including data entry, documentation review and encounter posting
Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary
Work claims and claim denials to ensure maximum reimbursement for services provided
Carrier Authorizations
Verifying patients' insurance and obtaining coverage breakdowns
Creating ABNs as needed based on coverage
Schedule/treatment plan reviews for carrier authorization
Obtaining and logging prior authorizations for procedures as mandated by carriers.
Collections (Self-pay)
Prepare, review and send patient statements
Process and send “collections” letters for outstanding balances
Process all returned mail
Answer incoming patient billing phone calls, work to resolve patient issues
Initiating collection calls and setting up and maintaining payment arrangements
Follow collections process as outlined in FHCHC billing guideline
Qualifications
High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must.
The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred.
He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid.
Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$37k-45k yearly est. Auto-Apply 17d ago
Collector
Keystone Equipment Finance
Collections representative job in West Hartford, CT
Keystone Equipment Finance Corp. (Keystone) is a privately held independent, commercial equipment finance company in North America. We finance equipment in the transportation, construction, arbor and waste industries, as well as some heavy equipment. Our sales force is located throughout North America and sources new business through end-users, equipment vendors and manufacturers. Keystone is headquartered in West Hartford, CT.
Keystone s success is built on relationships, equipment knowledge and a foundation of excellent customer service. Our unique brand of equipment finance has produced excellent financial performance through all cycles since our founding.
KEF has a Collector position available in the West Hartford office. This position has visibility and interaction with senior management and offers career advancement.
Essential Job Duties:
Review daily reports to determine accounts in delinquent status.
Contact customers with delinquent accounts to obtain payments.
Process customer payments.
Obtain and analyze information from debtors to determine if alternative payment schedules are feasible.
Issue repossession orders to secure and recover pledged collateral.
Communicate collection issues to senior management.
Assist in-house legal counsel with efforts to accelerate the collection process.
Perform various administrative functions for assigned accounts, such as obtaining address changes and proof of adequate insurance coverage.
Other assigned duties that may arise at management s discretion.
Job Requirements:
High school graduate.
Minimum of two years current experience in collections.
Familiarity with Microsoft Office Suite.
Bi-lingual in English and Spanish a plus.
Strong communication and analytical skills.
Occasional Saturdays may be required.
Ability to multitask.
We offer a competitive base salary, commission, and bonus, as well as medical, dental and vision
insurance, 401(k), paid holidays and paid time off. For immediate consideration, please visit our website
and submit your resume: ***************************
$34k-47k yearly est. 60d+ ago
Billing Specialist (Outpatient Clinic)
First Choice Health Centers 4.2
Collections representative job in East Hartford, CT
First Choice Health Centers is looking for a Billing Specialist to perform billing and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT.
Why First Choice?
We are committed to you! We offer great training, great benefits, career growth and employee well-being!
* Medical, Dental and Vision Insurance for employees working 30 hours or more
* 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
* Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
* Company paid Life insurance
* Voluntary Term, Whole Life, Accident and Critical Care Insurance
* Complimentary premium Calm Health membership (#1 mental health app)
* Recognition programs
* Paid Basic Life Support certification with renewal every 2 years.
* Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm.
* The hourly range for this position is $18.00 - $24.00/hour. Pay is based on several factors including but not limited to work experience certifications, etc.
For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.
Minimum Knowledge, Skills & Abilities Required:
* Knowledge of accounting; math skills
* Knowledge of medical and billing terminology
* Knowledge of EHR and Electronic Billing
* Knowledge of 270/271 and 835/837
Experience and Training:
* College level education in Accounting, Finance, Medical Billing or Healthcare can be substituted with work experience.
* Graduate of an Accredited Medical Assistant Program
* 2 + years of billing/collections experience in a healthcare of insurance environment.
Experience with ICD-9/10 and CPT coding is highly desired
* Knowledge of healthcare carriers and payer requirements
* Familiarity with billing software like eClinicalWorks
Standard Job Duties:
* Preparing and submitting billing data and medical claims to insurance companies
* Ensuring accurate patient information and up-to-date medical records
* Maintaining billing software, updating rate changes, and generating financial reports
* Resolving billing discrepancies and appealing denied claims
* Ability to assess financial summaries and spot discrepancies for accurate billing
* Prioritizing tasks to stay organized and meet deadlines
* Checking each insurance payment for accuracy and compliance with contract discount
* Calling insurance companies regarding any discrepancy in payments if necessary
* Identifying and billing secondary or tertiary insurances
* Answering patients' billing and insurance inquiries, as well as handling complaints
* Reviewing accounts for possible assignment and making recommendations to the Billing Supervisor, also preparing information for the collection agency
* Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations
* Processing claims and following up with insurance companies
* Reviewing patient bills for accuracy and completeness and obtaining any missing information
* Following up on unpaid claims within the standard billing cycle timeframe
* Review, research and respond to correspondence from insurance companies, attorneys and patients
* Contact patients as needed to collect appropriate information or to collect patient balances.
* Identify, verify and document account adjustments according to established policy and procedures.
* Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc.
* Maintain positive working relationships with internal and external customers by providing superior customer service.
* Utilize Medical and Billing Terminology.
* Adhere to Clean Claims Act and HIPAA policy and procedures.
COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.
First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment.
First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$18-24 hourly 19d ago
Collections Specialist
Porter & Chester Institute 4.3
Collections representative job in Rocky Hill, CT
Job Description
The Collections Specialist is responsible for collections of outstanding past due student accounts receivable and reducing accounts receivable delinquency. This process is done using the telephone, email or fax to research and resolve student billing issues, send collection letters when appropriate and ultimately receive past due payments on accounts.
This position will be responsible for:
Responsible for calling past due accounts each month.
The specialist is expected to independently contact or assist 70-80 students daily primarily by phone to collect past due amounts or resolve inquiries.
The specialist follows outlined procedures and uses independent judgment to determine appropriate collection steps.
The specialist uses the computer systems to document the activity of individual student accounts.
Resolves student-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect student payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Mail correspondence to students to encourage payment of delinquent accounts.
Mail billings.
Position requirements:
High School Diploma or GED required; Relevant post secondary training preferred
Ability to work independently and to adapt to a fast-changing environment.
Strong communication, problem solving and analytical skills required
Proficiency in Microsoft Office including Excel, Word and Access.
Work with limited supervision and with a high degree of accuracy and attention to detail
About our company:
Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 7 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology.
Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally.
Click here for more company information: ***********************************
We are an Equal Opportunity Employer.
Shift Hours: Mon-Fri 8:30am - 5pm
$38k-50k yearly est. 26d ago
Retail Keyholder- Sono Collection
Lovisa
Collections representative job in Norwalk, CT
Job Description
Join the Lovisa America team:
It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.
The Key Holder Role:
The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you're a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you!
Must be 18yrs and older to apply!
Our Brand:
Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.
We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It's about the customer, always” in everything we do.
Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.
Lovisa Benefits:
- Ongoing training, mentoring and support for personal and career growth.
- Generous product discount.
- Incentives galore.
- Ear piercing training.
- A culture that is committed to continuous improvement!
- Opportunity to join one of Australia's fastest and most successful global retail brand!
What we are looking for!
- Do you have a strong desire to deliver an exceptional experience to your customer?
- You possess strong time management and organizational skills
- You thrive off challenge and reward
- Have you got prior experience working in Retail/Hospitality?
- Can you create a positive team environment?
- Will you aim to ensure the store always looks presentable and inviting to our customers?
To be successful in this role you will have:
- Prior experience for a retailer or hospitality
- Ability to perform in a fast-paced, high-volume environment
- Exceptional communication skills
- A Passion for retail and fashion!
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
$33k-47k yearly est. 3d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Hartford, CT
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 34d ago
MST 3 Blood Collection Specialist
Griffin Health Services Corporation 4.0
Collections representative job in Derby, CT
CPT Certification
1 year of Patient Care Technician experience required
$36k-44k yearly est. 60d+ ago
Collections
Talent Navigators
Collections representative job in Danbury, CT
Researches account activity and resolves past due accounts through extensive contact with customers. Duties And Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform a variety of duties associated with improving cash flow and minimizing bad debt write-offs.
Initiates telephone, written, and/or email contact with internal & external customers with amounts past due, determining reason and arranging for collection or adjustment to correct errors in accounts.
Negotiates payment plans with customers; follows guidelines for follow-up on payment plans.
Reviews deadlines for collection action events, initiates collection activities.
Resolves and/or escalates collection disputes; makes inquiries, researches, and communicates with internal and external customers.
Performs severance activities after approvals; stop service, cancellation & container removal.
Maintains records of all delinquent accounts by logging collection notes and dispositioning transactions in various collections systems.
Performs write-offs, processes payments and recoveries.
Handles telephone inquiries from customers.
Prepares Collection Reports for Supervision as requested.
Other duties as assigned.
Qualifications
Education and Experience
Education: High School Diploma or GED (accredited)
Experience: 2+ years previous collections or customer service experience
Other Knowledge, Skills Or Abilities Required
Basic financial skills including knowledge of commonly used collections practices and procedures.
Proficient in working on a PC, and competent in the use of Microsoft Office. Full proficiency in Excel, Outlook, and Word.
Ability to interact and communicate effectively, orally and in writing.
Possesses a positive attitude.
Applicable training/experience in a call center environment with commercial customers and business to business collections or customer service.
Job Type: Full-time Temp to hire
$33k-47k yearly est. 60d+ ago
LABORATORY COLLECTION SPECIALIST - MALE
Navis Clinical Laboratories Inc.
Collections representative job in Hartford, CT
Job Description
We are looking for an enthusiastic MALE Laboratory Collection Specialist to join our Field Operations team in Hartford, CT. The selected candidate will be working in a clinic, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.
The schedule for this position will be as needed, M-W 8:30AM-7:30PM, Th 8:30AM-6:30PM, F 9:00AM-12:00PM . The pay range for this role will be $16-18/hr, depending on experience.
We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.
Essential Functions:
Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork
Collect and scan insurance, as applicable
Education and Experience:
HS diploma or GED is required
Experience in a medical office or treatment clinic is preferred but not required
Knowledge, Skills, and Abilities:
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment
Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast-paced environments efficiently
About Navis Clinical Laboratories:
Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes:
Medical / Dental / Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
401(k) with Company Match
Company Paid Basic Life Insurance
Short Term and Long Term Disability (STD/LTD) available
Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.
Job Type: Part-time
Salary: $16-18 per hour
Benefits:
Location: Hartford Connecticut
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education: High school or equivalent (Required)
Shift availability: Day Shift (Preferred)
Work Location: In person
Job Type: Part-time
Pay: $16.00-$18.00 per hour
Work Location: In person
$16-18 hourly 31d ago
Billing Clerk
Collabera 4.5
Collections representative job in Windsor, CT
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Billing Clerk- WMIJP00066714
Duration: 5+ months
Location: 415 DAY HILL RD Windsor Connecticut USA 06095
Pay Rate: $15.00/ hour
Job Summary:
Compiles data and prepares company invoices and bills.
Responsible for approximately 3 to 6 Post Launch National Billing Customers.
The position will be responsible for:
• Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services
• Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution
• Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution
• Analyzing and reviewing client bills to ensure accurate, complete and on-time billing
• Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements
• Complying with all applicable Sarbanes Oxley (SOX) requirements
• Providing excellent customer service to external and internal customers
Additional Information
All your information will be kept confidential according to EEO guidelines.
$77k-102k yearly est. 60d+ ago
Dental Billing Specialist
Fair Haven Community Health Care 4.0
Collections representative job in New Haven, CT
Job Description
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed.
Duties and responsibilities
The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to:
Billing
Performs billing and computer functions, including data entry, documentation review and encounter posting
Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary
Work claims and claim denials to ensure maximum reimbursement for services provided
Carrier Authorizations
Verifying patients' insurance and obtaining coverage breakdowns
Creating ABNs as needed based on coverage
Schedule/treatment plan reviews for carrier authorization
Obtaining and logging prior authorizations for procedures as mandated by carriers.
Collections (Self-pay)
Prepare, review and send patient statements
Process and send “collections” letters for outstanding balances
Process all returned mail
Answer incoming patient billing phone calls, work to resolve patient issues
Initiating collection calls and setting up and maintaining payment arrangements
Follow collections process as outlined in FHCHC billing guideline
Qualifications
High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must.
The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred.
He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid.
Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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$37k-45k yearly est. 18d ago
Collections Specialist - Full Time
Blake Thermal
Collections representative job in East Windsor, CT
Collections Specialist - Full-Time East Windsor, Connecticut Blake Thermal Sales & Service Inc. is a full-service thermal solutions company that supplies engineered products, services, and complete systems. Blake Thermal has a 98-year history of providing an array of products and services supporting steam, hot water for process and domestic heat for commercial, industrial, medical, educational and manufacturing facilities. Headquartered in East Windsor, CT, Blake Thermal maintains multiple locations across New York and New England.
For more information about our company, please visit our website via the following link: *****************************
The Collections Specialist is responsible for performing the day-to-day collection activities of Blake Thermal Sales & Service, Inc. by working directly with company personnel and customers to ensure company policies are adhered to, collection goals are met, and the risk of uncollectible sales are minimized. In this role, you will play a critical financial role in maintaining Blake Thermal's reputation as a premier supplier of thermal energy solutions. Organization and communication skills are of the utmost importance. This position reports to the Executive Vice President of Finance and is located in East Windsor, CT
Ideal Candidates will be in alignment with Blake Thermal's Core Values:
* Customer Focused
* Opportunity is Earned
* Solutions Provider
* Trustworthy
* Driven to Succeed
* Confident but Humble
Key Responsibilities:
* Establish and maintain customer accounts in ERP system including credit terms and credit limits.
* Contact assigned customers with overdue amounts owed and follow-up on payment commitments.
* Facilitate payment resolution with customer and Blake Thermal team.
* Maintain accurate records and reporting on collections activity.
* Provide back-up to cash applications.
Requirements:
* 2 years of Collections Specialist or similar role preferred.
* Developed computer skills are required. Experience with MS Office applications and various ERP Systems.
* Experience with Oracle NetSuite, a plus.
* Ability to communicate, both verbally and in writing, with multiple parties to ensure collection requirements are met.
* Successful candidate must maintain professionalism while managing multiple concurrent tasks.
* Experience in commercial/industrial organizations is preferred.
* Legal authorization to work in the United States and able to pass a background check.
Blake Thermal Sales & Service, Inc. is an equal opportunity and affirmative action employer. We do not discriminate by race, color, gender, sexual orientation/ gender identity, religion, ethnic or national origin, sex, age, disability status, or status as a covered veteran. Blake Thermal Sales & Service, Inc. is a proud drug-free workplace.
$37k-57k yearly est. 6d ago
Collections Specialist
Porter & Chester Instit 4.3
Collections representative job in Rocky Hill, CT
The Collections Specialist is responsible for collections of outstanding past due student accounts receivable and reducing accounts receivable delinquency. This process is done using the telephone, email or fax to research and resolve student billing issues, send collection letters when appropriate and ultimately receive past due payments on accounts.
This position will be responsible for:
Responsible for calling past due accounts each month.
The specialist is expected to independently contact or assist 70-80 students daily primarily by phone to collect past due amounts or resolve inquiries.
The specialist follows outlined procedures and uses independent judgment to determine appropriate collection steps.
The specialist uses the computer systems to document the activity of individual student accounts.
Resolves student-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect student payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Mail correspondence to students to encourage payment of delinquent accounts.
Mail billings.
Position requirements:
High School Diploma or GED required; Relevant post secondary training preferred
Ability to work independently and to adapt to a fast-changing environment.
Strong communication, problem solving and analytical skills required
Proficiency in Microsoft Office including Excel, Word and Access.
Work with limited supervision and with a high degree of accuracy and attention to detail
About our company:
Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 7 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology.
Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally.
Click here for more company information: ***********************************
We are an Equal Opportunity Employer.
Shift Hours: Mon-Fri 8:30am - 5pm