Post job

Collections representative jobs in Dallas, TX - 1,167 jobs

All
Collections Representative
Collections Specialist
Group Billing Coordinator
Collector
Customer Service Representative
Accounts Receivable Supervisor
Account Representative
Account Specialist
Senior Collection Specialist
Loan Services Representative
  • RCM Supervisor, Accounts Receivable

    Propath Services, LLC

    Collections representative job in Dallas, TX

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! You put the pro in medical laboratory professional. You've got problem-solving instincts, a passion for patient care, and the technical training to deliver quality results. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. ***REMOTE - With the ability to be in the office for training, corporate functions and other circumstances which may require being onsite.*** Location: Dallas, Texas 75247 Days: Monday - Friday Hours: 7:00 AM - 3:30 PM Full-time: Benefit Eligible JOB DUTIES: Continually monitor operations and workflow for methods to improve productivity, efficiency and effectiveness of staff, and maximize collections of monies due. Produce department productivity reports for departmental and management use. Identify and resolve employee and department operational issues in a timely manner. Manage, identify and implement billing system tools for monitoring collections for timeliness and accuracy. Manage utilization of external solutions as needed for billing and collection practices (e.g. EDI, collection agency, statement printing, etc.). Perform regular audits to ensure proper payment and resolve pricing or payment issues with payers. Manage, develop and implement billing and collection related policies and procedures. Supervise Reimbursement Coordinators, reviewing work for accuracy and completeness. Responsible for scheduling and monitoring personnel to ensure the department operates efficiently. Responsible for monitoring and approval of employee time and attendance records. Select, train, counsel and review department employees. EDUCATION/KNOWLEDGE: Bachelor degree in Business Administration, Hospital Administration, Finance or related field or equivalent additional experience required. Strong interpersonal, communication, and analytical skills are needed. Must understand medical billing (pathology strongly preferred), contract terms and negotiation. Experience using Telcor is desired. EXPERIENCE: Minimum of 5 years supervisory experience. Pathology and laboratory experience desirable. Scheduled Weekly Hours: 40 Work Shift: 1st Shift (United States of America) Job Category: Accounts Receivable Company: ProPath Services, LLC Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $42k-59k yearly est. Auto-Apply 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    Collections representative job in Plano, TX

    The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections. CSAT measurement & improvement: Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions. Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership. Stakeholder collaboration Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly. Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences. Compliance & documentation Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record. Outcomes & KPIs (program‑aligned) Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”) First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks. Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents. Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards. Qualifications: 2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes. Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders. Experience with ticketing/CRM tools and structured survey/feedback collection. Salary Range: $40,000 - $55,000 per year
    $40k-55k yearly 3d ago
  • Customer Service Representative

    Joon Loloi

    Collections representative job in Dallas, TX

    About Us: Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone. Security Advisory: Beware of Frauds Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. Joon Loloi is looking for a talented Customer Service Representative. Here at Loloi we craft products to create beautify spaces and we are seeking to develop a unique customer experience that embodies eCommerce, inspiration, value add services, design tools, and community for design enthusiasts and trade professionals alike. Our Customer Service Representative will most often be the first point of contact for our customers, handling inbound and outbound calls with professionalism, courtesy, and efficiency. The primary responsibility will be to provide exceptional customer service and support, resolving inquiries, and ensuring overall customer satisfaction. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. As an integral part of the Joon Loloi Customer Experience Team, this role will work closely with Training, Branding, and Merchandising to ensure they have a deep understanding of the product, the brand and provide exceptional service through every customer contact. This position is based on-site Monday-Friday at our Dallas, TX headquarters. Responsibilities Handle Inbound Calls: Receive incoming calls from customers, addressing their queries, concerns, and requests promptly and accurately. Offer personalized solutions to meet their specific needs Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, confirm appointments, or inform customers about new products and services Customer Support: Provide excellent customer support via phone, email, or chat. Assist customers with troubleshooting issues, navigating through products/services, and resolving complaints to ensure a positive experience Product Knowledge: Acquire in-depth knowledge of the company's products, services, and processes to effectively assist customers and address their inquiries Data Entry: Accurately document customer interactions, inquiries, and feedback in the company's database or CRM system. Maintain detailed records for future reference and follow-up Problem Resolution: Proactively identify and resolve customer issues, ensuring their concerns are addressed in a timely and satisfactory manner Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling products and services to customers, enhancing their overall experience and contributing to revenue growth Team Collaboration: Work collaboratively with other team members and departments to ensure smooth operations, escalate complex issues when necessary, and participate in ongoing training and skill development Adherence to Policies: Comply with company guidelines, call center protocols, and established processes to maintain high-quality service delivery and uphold the organization's reputation Performance Metrics: Achieve individual and team performance goals, including call handling metrics, customer satisfaction scores, and sales targets, as applicable Experience, Skills, & Ability Requirements High school diploma or equivalent; additional education or certifications are a plus Previous experience in a call center or customer service role is preferred but not mandatory Previous experience in design or keen interest in interior design Excellent communication skills, both verbal and written, with a strong command of the English language Active listening skills and the ability to empathize with customers' needs and concerns Strong problem-solving skills and the capacity to think quickly on your feet Basic computer proficiency and familiarity with CRM software and call center systems Patience, resilience, and a positive attitude even during challenging interactions Ability to multitask and manage time effectively in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, if required Highly organized and skilled at time management Possess personal qualities of integrity, credibility, and commitment to corporate mission What We Offer Comprehensive health, dental, and vision benefits 401(k) with employer match Paid parental leave A culture that fosters ongoing growth opportunities A stable, growing family-owned company that looks after its employees Loloi Rugs/Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
    $26k-34k yearly est. 3d ago
  • Customer Service Rep

    Beacon Hill 3.9company rating

    Collections representative job in Mansfield, TX

    Pay: $17-$18 per hour Schedule: Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch) Temp-HIRE We are seeking a reliable and customer-focused Customer Service Representative (CSR) to join our team. This role involves assisting customers with rental car pick-up and drop-off, performing vehicle inspections, and ensuring a smooth and positive experience. Key Responsibilities Greet and assist customers during vehicle pick-up and drop-off. Complete paperwork and checklists following vehicle inspections. Perform light cleaning of vehicles when necessary. Work primarily outdoors with some duties inside the warehouse. Qualifications Strong customer service and communication skills. Ability to work in outdoor conditions. Detail-oriented and organized. Previous experience in customer service or automotive industry is a plus. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $17-18 hourly 3d ago
  • Patient Account Representative

    Delta Dallas 3.9company rating

    Collections representative job in Dallas, TX

    Patient Account Resolution Specialist (100% On-Site) Join a growing healthcare organization with a thriving, supportive culture! We're looking for a Patient Account Representative to be the go-to resource for patients, resolving billing questions, processing payments, and ensuring every interaction is smooth, professional, and positive. This is a hands-on, impactful role where you can make a real difference every day. Key Responsibilities Manage a high volume of incoming and outgoing patient communications related to medical billing, account balances, insurance coverage, and payment options Provide clear, patient-friendly explanations of billing statements, insurance determinations, and financial responsibility Review, verify, and update insurance information and patient account details Post and process patient payments while ensuring accurate account documentation Maintain detailed and timely notes of all patient interactions within the billing system Partner with internal billing and coding teams to research and resolve account discrepancies Respond to patient questions through multiple channels, including phone, email, voicemail, and patient portals Support statement generation, refunds, audits, and other ad hoc projects as assigned Adhere to all HIPAA, privacy, and compliance standards always Qualifications Strong customer service mindset with clear, confident communication skills Team-oriented, proactive, and willing to go above and beyond 1+ year of medical billing or patient-facing healthcare experience Solid understanding of insurance plans, medical terminology, CPT/HCPCS codes, and EOBs Highly organized with the ability to prioritize in a fast-paced environment Comfortable navigating billing systems and Microsoft Office tools If you're organized, patient-focused, and ready to make a difference in a fast-paced, growing healthcare environment, we'd love to hear from you!
    $28k-35k yearly est. 5d ago
  • Account Specialist

    Method360 Talent Acquisition

    Collections representative job in Grapevine, TX

    Job Title: Account Specialist Employment Type: Permanent Employee Start: January 2026 Workplace Type: Onsite ** Please note this position requires US Citizenship or GC status. Visa sponsorship is unavailable at this time. Summary: The Account Specialist will play a critical role in providing excellent customer service and support. This position will be responsible for possessing strong communication skills to effectively interact with customers, team, and other stakeholders. In addition, this position will complete a wide variety of tasks and reports as requested by the Business Division Head, leveraging both internal and external information. Account Specialist professionals must be able to listen actively, respond appropriately, and address customer inquiries, complaints, and concerns in a timely and efficient manner. Problem-solving skills are essential to analyze situations and find effective solutions. The successful candidate will have strong adaptability and problem-solving abilities as well as excellent teamwork skills. Responsibility Act as a liaison between customers and depot, engineers, receiving, QC and shipping to resolve status escalation and expedited repairing. Direct and guide the daily operations of the team to ensure accurate and efficient repair memo entry, reducing Open RMAs, and fostering strong relationships with coordinators for collaborative problem-solving and timely solutions. Be the primary point of contact between the company and customers. Responsible for answering customer inquiries, resolving issues, and providing high-quality customer service. Process all work in accordance with relevant working practices and standard operating procedures. Handing inbound, and outbound RMA shipments and defective parts. Verifying the accuracy and completeness of the received and shipped items. Collaborating with the team and analyzing production output, lead times, and resource availability to determine the feasibility of production plans. Report production status and any production issues to internal and external teams. Required Skills/Abilities Ability to interpret data, create effective reports, and provide business recommendations based on analysis. Effective communication skills to involve interacting with customers and team members. Be able to clearly convey information, listen actively, and respond appropriately. Being able to think critically, analyze situations, and come up with creative and effective solutions. Excellent organizational skills and attention to detail to ensure seamless workflow Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a fast-paced and at times stressful environment and be a fast-learner. Ability to work independently and as part of a team Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software. Education and/or Experience Bachelor's degree or better; Business, supply chain, or related field is preferred. 2+ years of working experience in account management is preferred
    $32k-49k yearly est. 3d ago
  • Collector(Spanish Speaking)

    Brightwing

    Collections representative job in Fort Worth, TX

    1. Make outbound and take inbound calls a. Collect payments on live and terminated accounts via phone pay, quick collect and letters using excellent customer service skills. The outstanding balance may be due to past-due payments, lease-end charges (including mileage, wear and tear, and property tax), deficiency balances resulting from repossession, or an outstanding amount from a total loss. b. Negotiate payment solutions when the customer needs assistance and follow up when there is pending action required or payment arrangements have expired. c. Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy. 2. Manage a queue of assigned accounts 3. When customer contact is a challenge, perform skip tracing activities to locate the customer and collateral and assign out for repossession when applicable. 4. Collaborate with internal and external groups to resolve escalated customer issues and/or complaints when needed. 5. Offer feedback and recommendations on any process improvements or training material 6. Maintain corporate standards and compliance requirements. 7. HS Diploma or GED required. Bachelor's Degree is preferred. 8. 1-2 years' experience in Customer Service and/or Collections environment preferred. Familiar with the automotive industry is a plus. Require to work 4 days In-office and 1 day from home. Dress Codes: Business Casual
    $29k-39k yearly est. 4d ago
  • Billing and Payment Coordinator

    Total Quality Logistics, Inc. 4.0company rating

    Collections representative job in Irving, TX

    Country USA State Texas City Irving Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners. This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies Who we're looking for: * You are driven by helping customers and others * You are organized and detail-oriented * You can resolve issues with a calm, professional demeanor * You have great communication skills * You are a team player * You are professionally driven and career motivated * You are coachable - some office, clerical, or billing experience is preferred but not required What you'll do: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team What's in it for you: * Starting pay: $16.50/hour * Unmatched career growth potential with structured paths and mentorship for advancement * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning and more * Up to $5,000/year tuition reimbursement * Employee referral bonuses * Certified Great Place to Work with 800+ lifetime workplace award wins Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $16.5 hourly 31d ago
  • Loan Servicing Representative - Auto Operations

    Wells Fargo 4.6company rating

    Collections representative job in Irving, TX

    About this role: Wells Fargo is seeking Loan Servicing Representatives to join the Auto Operations Group in Irving, TX. This team is part of our Consumer Lending business. Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today for opportunities in the following areas: * Reinstatements * Legal Letters * Repossession Operations * Vendor Support Invoicing * Impounds * Aftermarket/Letter of Guarantee/Specialty Operation Support * Loss Recovery * Payment Operations * Bankruptcy Operations * Titles In this role, you will: * Support Loan Servicing functional area or processes * Identify opportunities to improve various areas within Loan Servicing and recommend solutions * Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature * Perform moderately complex administrative, transactional, operational, or customer support tasks * Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing * Receive direction from Loan Servicing supervisors * Escalate non-routine questions to experienced individuals * Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations * Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers * Provide guidance to less experienced peers Required Qualifications: * 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: * Experience within auto financial operations and/or automotive industry. * Experience executing in a fast paced, high demand, production environment while balancing multiple priorities. * Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment. * Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties. * Excellent analytical skills with high attention to detail and accuracy. * Ability to navigate multiple computer systems, applications, and utilize search tools to find information. * Customer Service focus with the ability to listen to customer needs and recommend solutions. Job Expectations: * Must be able to attend full duration of training. * Flexible to work any hours between 6 am - 7 pm. * Hours may adjust bi-annually, based on Daylight Savings Time * Work on-site at the location posted * This position does not offer relocation assistance * This position is not eligible for Visa sponsorship Job Location: * 401 Las Colinas Blvd W Building A - Irving, TX 75039 (111432) Posting End Date: 14 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $64k-107k yearly est. 2d ago
  • Collections Specialist

    24 Hour Flood Pros

    Collections representative job in Dallas, TX

    We're on the hunt for a top-tier Collections Specialist to join our restoration team, known as 24 Hour Flood Pros. If you're a high-energy, results-driven individual with a knack for getting homeowners and insurance companies to pay up, we want you on our team. This isn't just any collections job-it's a critical role that demands urgency, precision, and a winning attitude. Responsibilities: Pursue outstanding payments from homeowners and insurance companies nationwide. Implement effective collection strategies to recover funds quickly. Communicate persistently and professionally with clients to ensure timely payments. Monitor accounts and follow up regularly to track collection progress. Collaborate with the restoration team to resolve any billing issues or disputes. Maintain accurate records of all collection activities and interactions. Report on collection activities and results to management. Qualifications: Proven experience in collections within the restoration industry. Strong understanding of billing processes related to homeowners and insurance claims. Excellent communication and negotiation skills-you're not afraid to pick up the phone and get results. Detail-oriented and highly organized-you keep track of everything. Ability to work under pressure and meet tight deadlines. Proficient in relevant software and tools used for collections and account management. Job Type: Full-time Compensation: $45,000.00 - $60,000.00 per year EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team. Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
    $45k-60k yearly Auto-Apply 60d+ ago
  • NAS Billing Coordinator

    Everon

    Collections representative job in Irving, TX

    At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. (************************************************** **Position Summary:** Assists with daily projects supporting the analysts with invoicing tasks. Data Integrity clean up reports. Working customer support actions daily. **Essential Duties and Responsibilities:** To perform this job successfully, the National Account Support Billing Coordinator may be expected to perform some or all of the duties listed: + Ensure that copies of all contract paperwork and close out paperwork (COCs) are uploaded to Docuware and saved according to the proper parameters. + Ensure new locations are added and set up with the correct billing cycle, frequency, etc. + Review and process job install request to ensure proper paperwork and signatures are obtained before approving. + Review and process close out paperwork in MasterMind as needed so that customers are properly billed for installations. + Review actions in our department queue daily to ensure proper approvals before processing cancellations, placing out of service, billing action, etc. + Update new account information, changes, etc. into the billing system on a daily basis. + Complete all assigned activities from the monthly closing schedule. + Work with National Account Support Billing Analyst to resolve any problems or questions relating to billing. + Initiate appropriate follow-up action on mail returned as undeliverable or unclaimed. + Responsible for neatness of work area, security of files, and reports. + Assist with special projects as needed. + Additional responsibilities as assigned. **Supervisory Responsibilities:** -None. **_Qualifications - External_** **Knowledge:** + Knowledge of CMS billing systems and services. + Knowledge of Everon's policies and an understanding of state and federal laws. + Knowledge of GAAP (Generally Accepted Accounting Principles). + Spreadsheet knowledge required. + Knowledge of install and/or progressive billing. + Knowledge of and familiarity with the alarm industry. + Knowledge of and a proficiency in using computer and Microsoft Office applications (Word, Excel, Access, Outlook), and internet. **Skills:** + Must have good oral and written communication skills. + Must have good interpersonal and teamwork skills. + Must have good customer service skills. + Must be very organized and detail oriented. + Frequent need for creativity and problem analysis. **Abilities:** + Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. + Ability to write reports, business correspondence, and procedure manuals. + Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. + Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. + Ability to apply concepts of basic algebra and geometry. + Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. + Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. + Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English. **Physical Demands:** + While performing the duties of this job, the employee is occasionally required to stand, walk, sit, twist; use hands to handle, push, pull, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. + The employee must regularly lift and/or move 10 to 25 pounds. + Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Work Environment:** + Normal office environment. + The noise level in the work environment is usually moderate. **Minimum Qualifications:** + High School Diploma or General Education Degree (GED) + 1-2 years of experience working on security related projects to include two years of experience related to the CCTV, Intercom, IDS and access control system industry. + Associate's degree (AA) or equivalent from two-year college or technical school preferred; or equivalent combination of education and experience. **Certificates, Licenses, Registrations:** - None required. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $34k-48k yearly est. 3d ago
  • Collection Specialist

    Procollect Inc.

    Collections representative job in Dallas, TX

    GET HIRED AND RECEIVE A $1500.00 SIGN ON BONUS Collections Supervisor ProCollect s are self-starting salaried collectors who have a strong desire to earn additional money. As a Collections Supervisor you will carefully adhere to policies, procedures. and laws related to consumer collections. Responsibilities of the Collections Supervisor include: Working past due accounts via phone Handling escalated calls Maintaining accurate collection notes on past due accounts Providing general supervision and training of a collection floor Operating a collections database in a Windows-based operating system Communicating professionally with consumers and team members Coordinating supervisor duties Evaluating and monitoring employees performance Assisting with interviews Implementing company policies and procedures Ability to thrive in a fast-paced quota-driven work environment. Available to work a rotating shift for collection floor coverage. Collection floor hours are as follows: Monday - Thursday: 8:00am - 8:00pm Friday: 8:00arn - 6:00pm Saturday: 8:00am - 3:00pm Strong verbal and written communication skills to include phone etiquette in a professional collection environment. Goal oriented Must meet daily. weekly, and monthly goals Must be punctual and dependable. Benefits: As a Collections Supervisor with ProCollect you can expect compensation based on your performance. We offer a base salary, uncapped commission, and a $1,500 sign-on bonus! We offer a full benefits package including medical, dental, vision, supplement insurance plans. ProCollect pays 50% of major medical insurance. Job Type: Full-time Pay: $2,500.00 - $3,500.00 per month
    $2.5k-3.5k monthly 60d+ ago
  • Collections Specialist

    Symbiotic Services

    Collections representative job in Dallas, TX

    Collections Specialist Department: Accounting Reports To: Director of Credit FLSA Status: Non\-Exempt Updated: April 2023 Company: Symbiotic Services (Recruiting on behalf of our client) Position Summary Symbiotic Services is seeking a Collections Specialist to join our client's Accounting team. This role will focus on providing excellent customer service while managing and resolving overdue accounts receivable. You will play a key part in identifying, following up on, and resolving unpaid balances. Key Responsibilities Monitor accounts receivable and identify overdue accounts. Maintain records of all communications and payment collections. Contact delinquent customers to recover debts. Escalate complex or unresolved accounts internally. Prepare reports on write\-offs, potential bad debt, and risk indicators. Address and resolve invoicing issues and customer complaints. Investigate and resolve chargebacks and short payments. Provide regular updates on account status and repayment progress. Collaborate with customer service to clear pending credit memos. Cross\-train and provide backup support for credit and A\/R functions. Qualifications 3-5 years of experience in collections or related roles. Strong stress management, patience, and problem\-solving skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Excellent interpersonal, organizational, and communication skills. Familiarity with FDCPA and other relevant collections laws. Ability to take timely and strategic actions to minimize risks and maximize recoveries. Compliance with company policies and applicable legal regulations. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"254223089","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Work Experience","uitype":2,"value":"1\-3 years"},{"field Label":"City","uitype":1,"value":"Dallas"},{"field Label":"State\/Province","uitype":1,"value":"Texas"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"75236"}],"header Name":"Collections Specialist","widget Id":"**********00107164","awli IntegId":"urn:li:organization:27220473","is JobBoard":"false","user Id":"**********00104003","attach Arr":[],"awli ApiKey":"78dysow3rprvfr","custom Template":"3","awli HashKey":"a179e8be41e39d9c8b00aa88a96acf3985eb2d46dcd6625d8856fcc66e74de87ecc5969ccd8bdd31dd9d16e9b6640abbfd4bd9d547fc8b497e7b8837a865d938","is CandidateLoginEnabled":false,"job Id":"**********18747036","FontSize":"15","google IndexUrl":"https:\/\/symbioticservices.zohorecruit.com\/recruit\/ViewJob.na?digest=JrcjtofSWnPeHEgpirwvn6etKOl2LDYlBinrsGLGCO8\-&embedsource=Google","location":"Dallas","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"hh7l8a4366d988b7f4110**********702b06"}
    $29k-39k yearly est. 60d+ ago
  • Collector 1 - Prime

    Methodist Health System 4.7company rating

    Collections representative job in Dallas, TX

    Your Job: In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Collector I will initiate an action necessary to collect delinquent accounts, process all garnishments and liens against customer accounts. Accountable for initiating, pursuing and ensuring the prompt collection of accounts. Your Job Requirements: • High school Diploma or Equivalent required • 2 years Collection experience is required Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: TIME magazine Best Companies for Future Leaders, 2025 Great Place to Work Certified™, 2025 Glassdoor Best Places to Work, 2025 PressGaney HX Pinnacle of Excellence Award, 2024 PressGaney HX Guardian of Excellence Award, 2024 PressGaney HX Health System of the Year, 2024
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Group Rooms/Billing Coordinator

    Omni Hotels & Resorts

    Collections representative job in Fort Worth, TX

    As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent. The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team! Job Description The Group Rooms/Billing Coordinator is a key liaison between the Reservations and Finance departments, responsible for managing group room blocks and ensuring accurate billing and payment processing for group accounts. This role requires exceptional organizational skills, attention to detail, and the ability to deliver outstanding service to group clients while maintaining financial accuracy. Responsibilities Group Rooms Coordination Manage and maintain group room blocks in the property management system (PMS). Communicate with group contacts regarding rooming lists, deadlines, and special requests. Monitor pickup reports and ensure accurate room assignments. Coordinate with Sales, Front Desk, and Housekeeping to ensure seamless group experiences. Prepare and distribute group resumes and arrival reports. Billing & Accounts Receivable Generate and review group invoices for accuracy and compliance with contracts. Post payments and reconcile group accounts in the accounting system. Follow up on outstanding balances and maintain proper documentation. Respond promptly to billing inquiries and resolve discrepancies. Qualifications Qualifications Previous experience in hospitality, reservations, or accounting preferred. Strong attention to detail and organizational skills. Proficiency in hotel PMS and accounting software (e.g., Opera, Oracle). Excellent communication and customer service skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $34k-48k yearly est. Auto-Apply 5d ago
  • Collections Specialist

    Directorthocare

    Collections representative job in Addison, TX

    The Collections Specialist will be responsible for performing all functions necessary to accomplish complete financial resolution. Lead Outcomes Ensure Guest balances are collected in full and in a timely manner. Core Responsibilities Initiate contact with guests via telephone to attempt collection of outstanding balances, assuring professional and positive experience toward resolution. Lead efforts in reviewing accounts with outstanding balances and determining correct action to ensure reimbursement Establish payment arrangements with guests; monitoring payments and following up with guests as needed Discuss financial obligations with patients and/or guarantors and secure payment (in full or through payment arrangements) in keeping with DOC policy Handle high volume of both in and outbound phone calls Prepares reports as needed by leadership Ensures safe care to guests, adhering to policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and accuracy of practice Performs other duties as required EDUCATION High school diploma or equivalent required EXPERIENCE 3+ years of medical collections experience in a high-volume call center environment
    $29k-38k yearly est. Auto-Apply 4d ago
  • Collections Specialist

    Direct Orthopedic Care

    Collections representative job in Addison, TX

    The Collections Specialist will be responsible for performing all functions necessary to accomplish complete financial resolution. Lead Outcomes Ensure Guest balances are collected in full and in a timely manner. Core Responsibilities Initiate contact with guests via telephone to attempt collection of outstanding balances, assuring professional and positive experience toward resolution. Lead efforts in reviewing accounts with outstanding balances and determining correct action to ensure reimbursement Establish payment arrangements with guests; monitoring payments and following up with guests as needed Discuss financial obligations with patients and/or guarantors and secure payment (in full or through payment arrangements) in keeping with DOC policy Handle high volume of both in and outbound phone calls Prepares reports as needed by leadership Ensures safe care to guests, adhering to policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and accuracy of practice Performs other duties as required EDUCATION High school diploma or equivalent required EXPERIENCE 3+ years of medical collections experience in a high-volume call center environment
    $29k-38k yearly est. Auto-Apply 4d ago
  • Collection Specialist

    MDM Scaffolding Services 4.6company rating

    Collections representative job in Fort Worth, TX

    We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies. Key Responsibilities Proactively manage collections for all customer accounts to ensure timely payments. Monitor and actively reduce AR aging, escalate delinquent accounts as needed. Follow up on outstanding invoices via phone and email with professionalism and urgency. Work with project managers and clients to resolve billing disputes or payment delays. Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases. Coordinate and submit payment applications as needed to support collections. Maintain accurate AR records, document collection activities, and note customer communication. Negotiate payment plans when necessary while aligning with company policies. Prepare and present weekly collections reports to management. Assist with month -end closing activities relating to AR balances. Ensure compliance with state lien laws and contract payment terms. Requirements 1+ years of collections or accounts receivable experience in the construction industry required. Strong understanding of lien rights, retainage, and progress payments. Familiarity with construction contracts and payment terms. Experience with Textura, GC Pay, or similar platforms. Experience with Sage is a plus. Excellent communication and negotiation skills. Ability to handle difficult collection conversations professionally. Highly organized and able to manage priorities to drive results. Proficient in Microsoft Excel and AR tracking tools. Preferred Skills Experience resolving payment disputes and short -pays. Familiarity working with general contractors and subcontractors. Understanding of job costing and progress billing. Experience with prevailing wage or certified payroll (a plus). Benefits 401(k) matching Health insurance Paid time off Paid sick time
    $25k-33k yearly est. 60d+ ago
  • Collection Specialist

    Ameritrust Auto LLC

    Collections representative job in Fort Worth, TX

    Job DescriptionDescription: Collection Specialist We are seeking a detail-oriented and proactive Collection Specialist to join our team, focusing on leased vehicle loans. Responsible for resolving internal and external account queries, Collections Specialists are expected to monitor client accounts and notify clients when payments become overdue. Overall responsibility for the collection of accounts receivables lies with the Collections Specialist. Typical duties include: Key Responsibilities: - Tracing and locating clients via phone, email, and written correspondence to follow up on overdue payments - Negotiate payment arrangements and solutions to resolve delinquent accounts - Maintain accurate records of collection activities and account statuses - Analyze account information to determine appropriate collection strategies - Collaborate with internal departments to resolve billing discrepancies and issues - Ensure compliance with all applicable laws and company policies related to debt collection - Prepare and present reports on collection activities and recovery progress - Efficiently manage multiple tasks and priorities while working within several internal systems and databases on a daily basis Skills and Qualifications: - 2+ Years of experience in collections, preferably within automotive or leasing industries - Strong communication and negotiation skills - Knowledge of finance laws, and debt collection regulations - Ability to handle sensitive and confidential information professionally - Excellent organizational and time management skills - Proficiency in collection software and Microsoft - High school diploma or equivalent; additional education or certifications in finance or collections is a plus Join our dynamic team and be part of a company that values integrity, teamwork, and professional growth. We offer a supportive work environment, opportunities for advancement, and comprehensive benefits to help you succeed in your career. Requirements:
    $29k-39k yearly est. 7d ago
  • Sr Collection Specialist

    Wilks Brothers 4.2company rating

    Collections representative job in Fort Worth, TX

    Company Information: Equify Financial, LLC., is a privately-owned, independent specialty finance company based in Fort Worth, Texas. We tailor and personalize our services for each client to build a strong relationship and a strong future for their business. We are an independent, collateral-based lender that can service customers at every financial stage of their business. With over 180 years of combined experience in the equipment finance industry, we can provide an extensive amount of knowledge and an in-depth understanding of our customers' financial circumstances. We help our clients identify areas of growth and find creative solutions that bring more capital to their businesses. LinkedIn: **************************************************** Website: *********************** Position Summary: We're searching for a Collections Specialist-a meticulous, empathetic, and solution-oriented professional who understands the intricate balance between maintaining financial health and nurturing customer relationships. In this role, you will not only lead our collections efforts but also respond to customer inquiries, ensuring a high level of service is maintained in all interactions. You'll oversee ensuring smooth title transitions and taking part in asset management, all while maintaining our high standards of customer service. Key Roles / Responsibilities: Take the reins on collections activity, using your negotiation skills to encourage timely payments, all while preserving our valued customer relationships. Be the friendly voice that addresses customer inquiries, providing supportive solutions and advice, emphasizing our commitment to their success. Collaborate with our dedicated team to improve processes, showcasing our solution-oriented philosophy. Keep precise records of your interactions with customers and collections efforts, a testament to our commitment to detail. Regularly report on collections status and customer service metrics, supporting our culture of transparency and accountability. Stay up to date with relevant laws and regulations, reinforcing our promise to be a trustworthy financial partner. Required Education, Experience, and Qualifications: Bachelor's degree in business administration, Finance, or related field. Experience, for us, is just as valuable. 5 plus years of experience in collections experience, preferably within a financial institution or non-bank lender. Familiarity with heavy machinery, transportation equipment, and other industrial assets is a bonus. Superior customer service skills, embodying our empathetic approach. Strong communication and negotiation skills, crucial to our collections process. Proficiency with Microsoft Office Suite or related software, the tools of our trade. Capability to handle sensitive situations with tact and diplomacy. Organized and focused, with an ability to prioritize and multitask in a dynamic environment. A thorough understanding of the regulations that govern our operations. Working Conditions: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Positions self to install equipment, including under desks. Moves throughout the building to access files. Must be able to comprehend and follow written and oral instructions. Must be able to complete tasks even with frequent interruptions. Must be able to use discretion and independent judgment as needed. Must be able to speak clearly on the phone and to fellow workers. Benefits: Competitive Compensation Package Medical + Dental + Vision Coverage 401K + Company Match Life Insurance + Long Term Disability Coverage - 100% Company Paid Health Savings Account (HSA) Gym Reimbursement Program Tuition Reimbursement Program Wellness Check Program - Insurance Premium Discounts EAP Resources Paid Holidays Paid Time Off (PTO) This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible. I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation. #EQUIFYFINANCIAL#LI-ONSITE #LI-JC1
    $31k-37k yearly est. 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Dallas, TX?

The average collections representative in Dallas, TX earns between $25,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Dallas, TX

$32,000

What are the biggest employers of Collections Representatives in Dallas, TX?

The biggest employers of Collections Representatives in Dallas, TX are:
  1. Hankey Group External
  2. Mass Markets
  3. Onemci
  4. First Investors Financial Services Group, Inc.
  5. Stellantis Financial Services
Job type you want
Full Time
Part Time
Internship
Temporary