Collections representative jobs in Delaware - 164 jobs

A leading industry company is hiring a Collection Specialist to join their team. Our client, a dynamic organization, is seeking a detail-oriented professional to support their collections operations. This role offers a hybrid working arrangement within the region in New Castle Delaware. The application deadline for this role is Jan 31, 2026. Collection Specialist Responsibilities: Manage a portfolio of delinquent accounts by initiating contact and discussing payment options. Negotiate payment arrangements and document all interactions accurately in accordance with client standards and regulations. Provide excellent customer service by addressing debtor inquiries and concerns professionally. Utilize skip tracing techniques to locate debtors with outdated or unreachable contact information. Maintain organized records of collection activities and communication history. Collection Specialist Qualifications: Strong negotiation and persuasion skills, with the ability to communicate effectively and professionally. Excellent verbal and written communication skills, including active listening and empathy. Ability to handle challenging conversations while remaining composed and respectful. High attention to detail, with strong organizational and time management abilities. Reliable with flexible availability for work during days, evenings, and weekends as needed. Perks and Benefits: Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Required Skills: 1. Excellent communication skills 2. Customer Service focus 3. Ability to understand and discuss personal and financial difficulties 4. Ability to recommend and negotiate payment arrangements 5. Demonstrated ability to work in a fast paced environment 6. Strong computer skills Desired Skills: 1. Previous collections experience 2. Previous customer service experience 3. Strong negotiation skills Additional Information Czaria Abaloyan ************

Bring your experience to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Collections Digital Strategy Team, you will be instrumental in identifying and managing risks to ensure Chase Card Services operates within set risk parameters and meets long-term performance goals. Your role will involve developing and implementing comprehensive digital strategies for recovery units, aligning with the organization's risk management framework and business objectives. You will optimize digital recoveries, implement best practices, and introduce innovative solutions to maximize recovery rates. Your responsibilities will also include conducting risk assessments, establishing policies and procedures for digital recovery risk management, and ensuring compliance with regulatory requirements. You will monitor and analyze key performance indicators, providing regular reports to senior management. Collaborating with cross-functional teams, you will ensure a holistic approach to digital recovery strategies and risk management. Leveraging advanced analytics and technology, you will enhance risk assessment and recovery processes, staying informed about emerging trends in the financial services industry. Lastly, you will ensure all digital recovery activities comply with relevant laws and regulations, adjusting strategies as necessary to meet changing regulatory requirements. **Job Responsibilities** + Develop and execute comprehensive Digital strategies for recovery units, ensuring alignment with the organization's overall risk management framework and business objectives. + Optimize Chase's digital recoveries, ensuring efficient and effective recovery processes. Implement best practices and innovative solutions to maximize recovery rates. + Conduct thorough risk assessments to identify potential threats and vulnerabilities in recovery operations. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts. + Establish and maintain policies and procedures related to digital recovery risk management, ensuring compliance with regulatory requirements and industry best practices. + Monitor and analyze key performance indicators (KPIs) related to digital recovery activities. Provide regular reports and insights to senior management, highlighting trends, risks, and opportunities for improvement. + Collaborate with cross-functional teams, including legal, compliance, finance, and operations, to ensure a holistic approach to digital recovery strategies and risk management. + Leverage advanced analytics and technology solutions to enhance risk assessment and recovery processes. Stay informed about emerging technologies and trends in the financial services industry. + Ensure all digital recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly. **Required Qualifications, Capabilities and Skills** + Bachelor's degree or equivalent experience + Experience in credit risk management at a financial services company + Basic Understanding of the account lifecycle (portfolio management, collections) to identify relevant risk considerations + Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc. + Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle + Understanding of cross-functional dependencies between the First Line of Defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite + Ability to articulate the impact of risks and issues on the business function + Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner + Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture + SAS or equivalent data mining expertise. **Preferred Qualifications, Capabilities and Skills** + Minimum 2 years of financial services experience in risk management, controls, audit, quality assurance, risk management or compliance + Bachelor's degree in Finance, Business Administration, Risk Management, Law or related field, Master's degree or professional certification (e.g., CFA, FRM, JD) + Strong analytical skills and the ability to interpret complex data to make informed decisions + Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts. **What You'll Do** + Manage a portfolio of assigned delinquent accounts. + Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. + Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal Regulations. + Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. + Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What you have** Minimum: Indicate minimum education, skills and experience required. + Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. + Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. + Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. + Detail-oriented with excellent organizational and time management skills. + Reliable, ability to work flexible day, evenings and weekend hours as required. + Basic computing skills + Must be able to obtain required License for collecting upon placement. Preferred: Indicate "nice to haves" regarding education, skills, and experience. + High school diploma or equivalent; some college coursework in business or related fields is preferred. + 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. + Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. + Familiarity with debt collection laws, regulations, and compliance requirements. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

ESSENTIAL DUTIES & RESPONSIBILITIES: Input all charges related to the assigned physician's professional services into the practice management system including office and hospital charges in accordance with practice protocol with an emphasis on accuracy to ensure timely reimbursement and maximum patient satisfaction. All charge batches should balance in both number of procedures and total dollar prior to posting. Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in accordance with practice protocol with an emphasis on accuracy to ensure maximum patient satisfaction and profitability. All payment batches must be balanced in both their dollar value of payments and adjustments prior to posting. Post all credit and debit adjustments to patient accounts with strict adherence to the guidelines in the Procedure Manual. File all charge, payment and adjustment batches in the appropriate format by batch date for quick reference. Review the physician's coding at charge entry to ensure compliance with Medicare guidelines and to ensure accurate and timely reimbursement. Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice protocol. Patient calls regarding accounts receivable should be returned within 2 business days to ensure maximum patient satisfaction. Verify all demographic and insurance information in patient registration of the practice management system at the time of charge entry to ensure accuracy, provide feedback to other front office staff members and to ensure timely reimbursement. Follow-up on all outstanding insurance claims at 30,45,60 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability. Follow-up on all outstanding patient account balances at 35,60,90,120 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability using the A/R aged reports. Provide information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to physicians and managers. Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction. Submit primary and secondary insurance claims electronically each day and on HCFA semi-weekly to ensure timely reimbursement. Attendance at relevant seminars to remain abreast of current issues regarding obstetric and/or gynecology accounts receivable, Medicare Compliance and HIPAA. Recommend accounts for outside collection when internal collection efforts fail in accordance with practice protocol. Process refunds to insurance companies and patients in accordance with practice protocol. Reconcile the incoming lockbox deposits in accordance with practice protocol as required to ensure timely payment posting. Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates. Proficiency with all facets of the medical practice management system including patient registration, charge entry, insurance processing, advanced collections, reports and ledger inquiry. Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format. Maintain an organized, efficient and professional work environment. Adhere to all practice policies related to OSHA, HIPAA and Medicare Compliance. Other duties as assigned. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Medical collection: 2 years (Preferred) Medical billing: 2 years (Required) Work Location: In person

Job DescriptionDescription: About Us: We are a mission-driven outpatient mental health practice with offices in Delaware and North Carolina dedicated to delivering exceptional care to our clients. To support our operations, we are seeking a Medical Billing Specialist. Are you: A motivated & driven professional with minimal experience in medical billing? Eager to contribute to the growth of a thriving practice while advancing your own professional development? Looking for a workplace that values you as an individual and not just a number? Seeking a work/life balance with 136+ hours of PTO with competitive pay? Key Responsibilities: Claims Management: Review and resolve claims on the issue log daily, addressing rejections, denials, and incomplete claims. Resubmit corrected claims within a defined timeframe (24-48 hours). Claims Issue Resolution: Address rejections, denials, and incomplete claims by contacting payers and resubmitting corrected claims promptly. Aging Report Management: Monitor and follow up on aging claims, prioritizing accounts over 30 days weekly and escalating high-balance claims. Insurance Communication: Communicate with payers to resolve claim issues, clarify denial reasons, and obtain claim status updates. Payment Reconciliation: Match payments to claims, ensuring accurate posting in the billing system. Resolve discrepancies or partial payments promptly. Reporting: Generate weekly reports summarizing claim resolutions, aging accounts progress, and any recurring payer issues. Patient Account Management: Prepare and distribute patient statements monthly. Address patient billing questions and disputes professionally and efficiently. Team Collaboration: Work closely with other billing staff to ensure seamless workflows and cross-functional coverage when needed. Benefits: At Mental Edge Counseling, LLC, we pride ourselves on creating a supportive and rewarding atmosphere for our team. As a Medical Billing Specialist with us, you will enjoy: Competitive Compensation with consistent opportunity for continued growth Comprehensive Benefits: Access to health, vision, and dental insurance. Ample PTO: Start with 136+ hours of paid time off that increases with longevity, plus 2 additional ‘Mental Health' PTO days. Retirement Benefits: Newly added retirement benefits for those who will be with the team for the long haul. Professional Development: Receive paid training and certifications to enhance your skills. Strong Support System: Benefit from our extensive administrative support team. Collaborative Work Environment: Be part of a dynamic team that values collaboration and teamwork. #ZR Requirements: Qualifications: Minimum of 2-3 years of medical billing experience, ideally in behavioral health or outpatient services, with a focus on accounts receivable and patient account management. Medical Coding Experience preferred, but not required. Proficiency in medical billing software and electronic health records (EHR) systems. Strong understanding of CPT/ICD-10 codes, insurance processes, and claims lifecycle. Exceptional organizational skills and the ability to prioritize tasks in a fast-paced environment. Proficiency in the Microsoft Suite (Excel, Word, Powerpoint, etc)

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

What's in it for you?! Tremendous career advancement opportunities! Fitness Centers/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are passionate about! Comprehensive benefits package with dental and vision! Pet Insurance! Flexible spending accounts! New Parents get 12 weeks of 100% PTO, for birth or adoption! Tuition reimbursement! If that's you, let's talk! Job Type : Full TimeLocation : Indianapolis, IndianaPay : Great Pay + Benefits!Job Description What you will be doing: Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal regulations. Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. Experience you will need: Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. Detail-oriented with excellent organizational and time management skills. Reliable, with the ability to work flexible day, evening, and weekend hours as required. Basic computing skills. Must be able to obtain required license for collecting upon placement. High school diploma or equivalent; some college coursework in business or related fields is preferred. 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. Familiarity with debt collection laws, regulations, and compliance requirements. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123

Back to Career Opportunities Application Instructions Send a cover letter, resume and three (3) professional references from past supervisors, to **************** Please indicate the job code ACCTSRA-1225 in the subject line of your email. After sending in your documents, please fill out the online Job Applicant Identifier form. RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations. Background Check If you are chosen for this position, a background check will be required. Full details regarding the background check are available here. Job Details Title: Accounts Receivable Analyst Announce date: 12/15/2025 Apply by date: 01/02/2026 Application status: Reviewing Applications Position type: Full-time Salary: $37,000 per year Working Hours: Working hours for this position consist of a 7.5 hour period (between the hours of 7:30am and 7:30pm) exclusive of a ½ or 1 hour lunch. These hours to be agreed upon between the supervisor and employee at the onset of employment. Position normally requires working Monday through Friday but may require working occasional weekend hours based on the needs of the department. Will require working one evening per week. In addition to the above, this position may require additional evening and/or weekend work with the employee having the option of working this time in addition to, or in lieu of regular hours. Summary: The Accounts Receivable Analyst reports to the WED/CE Records Manager and is responsible for all accounts receivable records, including various tasks that have to do with invoicing, research, collections and adjusting vendor and occasionally student accounts as appropriate. This position works closely with third party vendors, the Financial Aid Office, and the Foundation for the College. Essential Duties and Responsibilities: * Maintain all accounts receivable records, including, but not limited to: * Review accounts with credit balances to determine accuracy of refunds. * Prepare and send out invoices and credit memos on behalf of all areas of the College, and adjust student accounts, when relevant. * Work closely with the Financial Aid Office to apply awards, make adjustments to awards and process refund checks to students. * Work closely with the Foundation for Reading Area Community College and other third parties to apply and monitor scholarships and funded payments, and maintain related student records. * Bill and maintain sponsorship student billings. * Research account discrepancies. * Prepare all related entries to be posted to the accounts, as necessary. * Undertake periodic assignments, such as analysis and adjustment of drop/add activity each term. * Prepare and analyze statements and aging reports. Identify and research delinquent accounts. * Assist with the registration of Community Education sponsored students during peak periods. * Provide routine direction of part-time (15 hpw) and student work/study program clerical workers assigned to the Accounts Receivable department. * In the absence of the Cashier, and at peak periods, receive payments over the counter. Preparation and verification of daily deposit may be required in the absence of the Cashier. * Provide office coverage as required. * Perform office functions necessary for the performance of the responsibilities of the job, such as copying, record keeping, interaction with students and vendors, etc. * Insure all security procedures (including safe locking procedures) are consistently applied in accordance with institutional standards and practices. * Perform other job-related duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications: Required: Education and experience (either a or b is required) a. High school diploma or equivalent with one or two years' work experience in collections/accounts receivable or the Cashier area at RACC required OR b. an Associates Degree in Accounting or Business w/financial accounting courses required. * Knowledge of computerized accounting systems. * Experience with spreadsheet and work processing software. * Demonstrated analytical and problem solving abilities. Preferred: * Community College Experience * Bi-lingual English/Spanish Other Requirements: Excellent communication skills and the ability to establish and maintain rapport with staff, students, and vendors. Supervisory Responsibilities: This job has no supervisory responsibilities. Communication Skills: Bilingual English/Spanish preferred. Ability to read and interpret general publications. Ability to write business correspondence. Ability to effectively present information and respond to questions from customers, staff and students. Mathematical Skills: Ability to perform basic mathematical computations including addition, subtraction, multiplication and division. Ability to calculate, count and change currency. Ability to calculate figures such as discounts and percentages. Reasoning Ability: Ability to follow written and oral instructions. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software, spread sheet software; data based programming and word processing software. Must be able to learn how to use College's Administrative software system. Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS: *************************************

Basic Function: The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside collection services. Key Responsibilities: · Collection calls and/or correspondence in a fast-paced goal-oriented collections department · Responsible for monitoring and maintaining assigned accounts · Accountable for reducing delinquency for assigned accounts · Provide customer service regarding collection issues · Process customer refunds and review account adjustments, including resolving client discrepancies and short payments · Enlist the efforts of sales and senior management when necessary to accelerate the collection process · Perform other assigned tasks and duties necessary to support the Accounts Receivable Department Essential Functions: · Monthly reporting to direct supervisor · High volume communication (verbal/written) to assigned delinquent customers · Reconcile customer disputes as they pertain to payment of outstanding balances that are due · Provide excellent & considerate customer service · Work independently, manage multiple priorities and work well under pressure · Participate in team planning meetings · Meet defined department goals and activity metrics Required Skills: · 3-5 years high volume corporate collections experience · Strong Microsoft Office Knowledge (Excel, Word) · Strong Verbal and Writing skills · Knowledge of Billing and Collections procedures · Accounts Receivable knowledge/experience a plus · Strong attention to detail, goal oriented · Experience with Great Plains a plus · Commitment to excellent customer service Job Type: Full-time Salary: $35,000.00 - $40,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Physical setting: Call center Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Microsoft Excel: 1 year (Preferred) Customer service: 1 year (Preferred)

We are looking for an experienced Collections Specialist to join a team in Wilmington NT, Delaware. This role is a contract position with the potential for a long-term opportunity, offering an excellent chance for professionals with a background in collections and customer service to grow within a dynamic work environment. Candidates should be comfortable working in a high-volume call center setting and possess strong communication skills. Responsibilities: - Manage collection activities to recover outstanding balances in compliance with company policies. - Communicate effectively with customers via phone or E-Mail, providing solutions to payment-related issues. - Utilize Microsoft Excel and other tools to track account balances and generate reports. - Collaborate with billing teams to ensure accurate handling of invoices and payments. - Handle inbound and outbound calls to address customer inquiries and resolve disputes. - Monitor overdue accounts and initiate appropriate follow-up actions. - Analyze credit information and provide recommendations for account adjustments. - Maintain detailed records of all communications and transactions for auditing purposes. - Ensure compliance with regulatory standards and company procedures related to collections. - Support continuous improvement initiatives to enhance collection processes and customer satisfaction. Requirements - Minimum of 2 years of experience in collections or customer service within a call center environment. - Proficiency in Microsoft Excel for reporting and data analysis. - Strong knowledge of billing functions and collection processes. - Ability to handle high-volume calls while maintaining professionalism. - Familiarity with credit analysis and account reconciliation. - Excellent communication and negotiation skills. - Detail-oriented with strong organizational abilities. - Proven ability to work independently and as part of a team. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

The position requires a dedicated, diligent and detail-oriented Member Solutions Representative. The ideal candidate will manage and collect outstanding accounts receivables from members. This role requires excellent communication skills, persistence, and the ability to handle sensitive financial information responsibly. The representative will work to ensure timely debt recovery while maintaining positive member relationships and adhering to all relevant laws and regulations. Key Responsibilities: Monitor and manage assigned accounts to identify outstanding debts. Work with management to develop strategies for improving collection efforts. Contact delinquent members via phone, email, text, and mail to discuss their accounts and negotiate payment arrangements and plans. Utilize effective communication, negotiation skills, and methods that encourage and ensure timely debt recovery. Maintain accurate records and documentation of all communications, interactions, transactions, and payment arrangements with members. Prepare regular reports on the status of accounts and collections efforts. Ensure all collection practices and activities comply with relevant federal and state laws and regulations. Provide excellent member service and support to resolve any accounts-related issues or disputes. Essential Functions Telephone communication and negotiation are used to repay delinquent loan payments in a manner that is beneficial to the member and the credit union. Mail follow-up letters to members as needed. Document Member Solutions actions and activity on accounts. Comply with all federal and state laws and regulations as well as Credit Union policies and procedures. Provide financial counseling when needed or requested by members. Review delinquent accounts for errors and accuracy. Calculate and correct payment errors on delinquent loans. Recommend and initiate vehicle repossession and home foreclosure. Assist in the recommendations and preparations for the charge-off approval and processing process. Process and credit loan payments received from member and Member Solutions agencies to delinquent accounts. Contact delinquent members to discuss their accounts. Process Member Solutions Department incoming and outgoing mail. Finalize the mailing of delinquent loan letters as assigned by collectors. Input updated member and loan data into the core computer system as required. Conduct repossession proceedings. Contact delinquent members to discuss their negative share/share draft account. Process Member Solutions incoming and outgoing mail. Finalize the mailing of member delinquent loans. Coordinate the assignment and sale of repossessed collateral with repossession companies and agents. Assist with various other duties assigned. Requirements Job Specifications A high school diploma or equivalent; an associate or bachelor's degree in finance, business, or a related field is preferred. Previous experience in collections, customer service, or a related field is highly desirable. At least 1-2 years of experience in a financial institution, with knowledge of all applicable Debt Collection laws and regulations, is preferred. Excellent phone skills and negotiating skills are required. Professional, well-developed interpersonal skills are necessary for projecting a positive image as a representative of the Credit Union. Requires judgment to solve day-to-day problems within established guidelines. Proficient in using personal computers, calculators, and Microsoft Office Products. Intermediate mathematical skills required (concepts and calculations involving decimals, percentages, fractions, etc.) Physical Requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, bend, kneel, and reach above or at shoulder level. The employee must occasionally lift/push/pull, and/or carry up to 10 pounds.

JobID: 210637724 JobSchedule: Full time JobShift: : Bring your experience to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Collections Digital Strategy Team, you will be instrumental in identifying and managing risks to ensure Chase Card Services operates within set risk parameters and meets long-term performance goals. Your role will involve developing and implementing comprehensive digital strategies for recovery units, aligning with the organization's risk management framework and business objectives. You will optimize digital recoveries, implement best practices, and introduce innovative solutions to maximize recovery rates. Your responsibilities will also include conducting risk assessments, establishing policies and procedures for digital recovery risk management, and ensuring compliance with regulatory requirements. You will monitor and analyze key performance indicators, providing regular reports to senior management. Collaborating with cross-functional teams, you will ensure a holistic approach to digital recovery strategies and risk management. Leveraging advanced analytics and technology, you will enhance risk assessment and recovery processes, staying informed about emerging trends in the financial services industry. Lastly, you will ensure all digital recovery activities comply with relevant laws and regulations, adjusting strategies as necessary to meet changing regulatory requirements. Job Responsibilities * Develop and execute comprehensive Digital strategies for recovery units, ensuring alignment with the organization's overall risk management framework and business objectives. * Optimize Chase's digital recoveries, ensuring efficient and effective recovery processes. Implement best practices and innovative solutions to maximize recovery rates. * Conduct thorough risk assessments to identify potential threats and vulnerabilities in recovery operations. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts. * Establish and maintain policies and procedures related to digital recovery risk management, ensuring compliance with regulatory requirements and industry best practices. * Monitor and analyze key performance indicators (KPIs) related to digital recovery activities. Provide regular reports and insights to senior management, highlighting trends, risks, and opportunities for improvement. * Collaborate with cross-functional teams, including legal, compliance, finance, and operations, to ensure a holistic approach to digital recovery strategies and risk management. * Leverage advanced analytics and technology solutions to enhance risk assessment and recovery processes. Stay informed about emerging technologies and trends in the financial services industry. * Ensure all digital recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly. Required Qualifications, Capabilities and Skills * Bachelor's degree or equivalent experience * Experience in credit risk management at a financial services company * Basic Understanding of the account lifecycle (portfolio management, collections) to identify relevant risk considerations * Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc. * Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle * Understanding of cross-functional dependencies between the First Line of Defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite * Ability to articulate the impact of risks and issues on the business function * Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture * SAS or equivalent data mining expertise. Preferred Qualifications, Capabilities and Skills * Minimum 2 years of financial services experience in risk management, controls, audit, quality assurance, risk management or compliance * Bachelor's degree in Finance, Business Administration, Risk Management, Law or related field, Master's degree or professional certification (e.g., CFA, FRM, JD) * Strong analytical skills and the ability to interpret complex data to make informed decisions * Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning. The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks: Company Snapshot Over 12,000 professionals in over 40 locations across 3 continents Top 10 U.S. IT Staffing Firm Largest minority-owned U.S. IT Staffing Firm Top supplier to Fortune 500 companies Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row Contract duration: 6 months with possibility of conversion based on performance/attendance, etc Start Date: April 2016 Pay rate: $17/hr Schedule: 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday Training: Monday - Friday; 8:00 AM - 5:00 PM; Will participate in current training program (4 weeks) Job Description: The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Will have to pass an online assessment required by the client. Required Skills: Excellent communication skills Customer Service focus Ability to understand and discuss personal and financial difficulties Ability to recommend and negotiate payment arrangements Demonstrated ability to work in a fast paced environment Strong computer skills Desired Skills: Previous collections experience Previous customer service experience Strong negotiation skills Additional Information If you are interested, please feel free to contact me: Laidiza Gumera ************ *******************************

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts. What You'll Do * Manage a portfolio of assigned delinquent accounts. * Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. * Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal Regulations. * Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. * Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What you have Minimum: Indicate minimum education, skills and experience required. * Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. * Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. * Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. * Detail-oriented with excellent organizational and time management skills. * Reliable, ability to work flexible day, evenings and weekend hours as required. * Basic computing skills * Must be able to obtain required License for collecting upon placement. Preferred: Indicate "nice to haves" regarding education, skills, and experience. * High school diploma or equivalent; some college coursework in business or related fields is preferred. * 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. * Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. * Familiarity with debt collection laws, regulations, and compliance requirements. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Job description ESSENTIAL DUTIES & RESPONSIBILITIES: Input all charges related to the assigned physician's professional services into the practice management system including office and hospital charges in accordance with practice protocol with an emphasis on accuracy to ensure timely reimbursement and maximum patient satisfaction. All charge batches should balance in both number of procedures and total dollar prior to posting. Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in accordance with practice protocol with an emphasis on accuracy to ensure maximum patient satisfaction and profitability. All payment batches must be balanced in both their dollar value of payments and adjustments prior to posting. Post all credit and debit adjustments to patient accounts with strict adherence to the guidelines in the Procedure Manual. File all charge, payment and adjustment batches in the appropriate format by batch date for quick reference. Review the physician's coding at charge entry to ensure compliance with Medicare guidelines and to ensure accurate and timely reimbursement. Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice protocol. Patient calls regarding accounts receivable should be returned within 2 business days to ensure maximum patient satisfaction. Verify all demographic and insurance information in patient registration of the practice management system at the time of charge entry to ensure accuracy, provide feedback to other front office staff members and to ensure timely reimbursement. Follow-up on all outstanding insurance claims at 30,45,60 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability. Follow-up on all outstanding patient account balances at 35,60,90,120 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability using the A/R aged reports. Provide information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to physicians and managers. Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction. Submit primary and secondary insurance claims electronically each day and on HCFA semi-weekly to ensure timely reimbursement. Attendance at relevant seminars to remain abreast of current issues regarding obstetric and/or gynecology accounts receivable, Medicare Compliance and HIPAA. Recommend accounts for outside collection when internal collection efforts fail in accordance with practice protocol. Process refunds to insurance companies and patients in accordance with practice protocol. Reconcile the incoming lockbox deposits in accordance with practice protocol as required to ensure timely payment posting. Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates. Proficiency with all facets of the medical practice management system including patient registration, charge entry, insurance processing, advanced collections, reports and ledger inquiry. Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format. Maintain an organized, efficient and professional work environment. Adhere to all practice policies related to OSHA, HIPAA and Medicare Compliance. Other duties as assigned. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Medical collection: 2 years (Preferred) Medical billing: 2 years (Required) Work Location: In person

Temp To Full-Time Our client in Newark, DE is seeking a Account Recovery Coordinator to join their team. This is a temp to hire position with a varying schedule of 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM. This position offers $16/hr. Essential Duties: Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company Adhere to and abide by all regulations as set forth by the FDCPA Any other duties as assigned by General Manager or Section Manager Qualifications & Skills: Must be available to attend and complete entire training program Required to work 2 nights per week until 9pm Strong customer service, written, and oral communication skills required Ability to work well under pressure, independently, and meet deadlines Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred) 16.00

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry: Financial Services Work Location: Newark, DE Job Title: Collections Representative Duration: 6+ months (Strong possibility of extension) Available Shift/s: 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM Job Description: The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Job Requirements: Excellent communication skills Customer Service focus Ability to understand and discuss personal and financial difficulties Ability to recommend and negotiate payment arrangements Demonstrated ability to work in a fast paced environment Strong computer skills Previous collections experience Previous customer service experience Strong negotiation skills Additional Information