Collections representative jobs in Ellicott City, MD - 835 jobs

Direct Hire/Perm Hours: Full Time Must Haves: 5+ years of legal billing experience Client E-Billing experience Aderant, Elite, or 3E (they use Aderant) Strong communicators (give people a writing assignment during the process) No typos in resumes Large law firm experience Preferred: Bachelors Degree Aderant (strongly preferred) Senior Client E-Billing Specialist The Senior Client E-Billing Specialist is responsible for the timely submission of e-bills for a large number of the firm's clients. Responsibilities: Submit e-bills to clients utilizing Bill Blast and various e-billing vendors and verifying successful submission. Create new e-files using the industry standard Legal Electronic Data Exchange Standard (LEDES) format, etc. Work with Client Billing Specialists to identify and resolve issues on e-bills submitted. Submit timekeeper data to clients and e-billing vendors. Submit budget and accrual information to clients. Work with Billing & Collections Departments to address client deductions and any other issues. Work with Pricing Department to verify rate arrangements. Monitor status of invoices e-billed. Follow up on outstanding e-bills and assist with collection efforts. Back up the other Client E-Billing Specialists. Job Specifications: Bachelor's degree or 7+ years at a large law firm with relevant billing experience. Minimum of 4 years of legal e-billing experience. Experience with Elite Enterprise or Aderant. Motivated, organized, detail oriented and able to prioritize work load, multitask and work independently. Ability to handle a large volume of work. Patience to work with invoices which may be rejected repeatedly. Ability to work under pressure and meet deadlines. Driven to contribute to the success of the team. Flexibility to adapt to various situations, including overtime if needed. Basic knowledge of Excel and Word.

Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD. This position is on-site. Summary We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus! Job Requirements Data entry of customer parts and labor incurred / proposed. Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements. Answer phones and provide exceptional customer service to customers requesting information on invoices. Answer technician phone calls and update work order with current labor and part information per technician's instructions. Work up prices with technicians for verbal approval for customer repairs. Provide accurate intraoffice notes regarding quote instructions and update per management's request. Manage multiple invoices simultaneously and meet expected timelines. Ensure continual improvement of the invoice process. Education / Experience High School Graduate. Customer Service. Data Entry. Microsoft Office. Microsoft Outlook. Billing (Non Medical): 2 years (Required) Data Entry: 2 years (Required) Job Type: Full-time Benefits: Company paid Medical, Dental, Vision, And Life Insurance 401(k) matching Unlimited opportunities for growth Paid time off Ability to Commute: Columbia, MD 21046 (Required) Work Location: In person

Insight Global Health is seeking a Medicaid Billing / Claims Specialist supporting a contract role for a large healthcare customer in Baltimore, MD. This individual will manage the full lifecycle of Maryland Medicaid claims for Long-Term Care (LTC) and acute care facilities within the newly established specialty unit. This role involves processing and submitting facility claims, accurately managing the LTC Medicaid 257 form/process and Cognito system workflows, identifying and correcting claim rejections, errors, and denials, and ensuring clean claim submission to support timely reimbursement. The specialist will conduct proactive follow-up on unpaid or underpaid claims, prepare and submit dispute emails or correspondence to Maryland Medicaid when necessary, handle appeals and in-depth resolution efforts, and actively contribute to reducing the backlog of Medicaid secondary claims and overall aging accounts receivable. Daily responsibilities include researching claim status, achieving productivity targets of approximately 40-75 claims per day (depending on inpatient or outpatient focus), upholding high standards of accuracy and compliance with Maryland Medicaid regulations, and collaborating with the dedicated Medicaid team. Requirements: Hands-on experience with facility billing and follow-up Demonstrated knowledge of Long-Term Care (LTC) Medicaid billing processes, preferably Maryland-specific Familiarity with the Maryland LTC Medicaid 257 form/process and Cognito system Strong understanding of claim rejections, errors, denials, and appeals management Proven ability to work detailed, resolution-heavy Medicaid claims requiring research and follow-through Proficiency using electronic medical record / billing systems for claims processing Plusses: Experience with Cerner Millennium Additional Details: 4 month contract + potential extension or conversion Fully on-site for 2 week training - hybrid schedule after training

About the Job Responsible for the effective management of Patient Transportation services. This includes but is not limited to the successful building and management of interdepartmental relationships patient and customer satisfaction program quality standards performance improvement and personnel performance and productivity. Responsible for the overall planning organizing and supervising of Patient Transportation and Hospital activities such as clinical emergency emergency preparedness and security notification. Ensures compliance with regulatory agencies and with established WHC policies and procedures. Primary Duties and Responsibilities Assists Director and Operations Manager in achieving financial objectives; ensures department operates within budget; controls expenses within area of responsibility. Ensures that department operations are conducted safely and in accordance with all Hospital and governing bodies rules/regulations. Responsible for implementation of safety initiatives. Supervises Transport Services Assistants and dispatchers assigned to area or shift. Completes uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff. Maintains a safe healthy orderly and pleasant work environment for staff; ensures dispatch equipment is safe and in good clean working condition; provides and maintains adequate levels of supplies and equipment. Explains and develops dispatcher logic and transporter activities. Ensures proper operation of Teletracking hardware software programs page and phone handling systems; troubleshoots and works with Information Systems and Teletracking; ensures configurations are accurate and revise when necessary. Implements down time procedures when necessary. Develops and promotes positive effective customer service relations with patients patient family members visitors and staff; ensures accurate and timely dispatch of transport requests; ensures maximum staff productivity. Identifies analyzes and solves problems. Maintains current knowledge of technical and business developments and communicates relevant information to the work group. Reports pertinent issues directly to Operations Manager and Director. Prepares coordinates and implements operations plan reports on objectives and special requirements estimates budgetary requirements for equipment supplies and staff for area of responsibility. Reviews plans and coordinates staffing schedule with departmental peers. Monitors and adjusts staffing patterns and schedules to accommodate both planned and unexpected alternation in workload and/or resource availability. Establishes work schedules and staff assignments to ensure 24 x 7 coverage. Supervises staff sets schedules to maximize utilization of staff and minimize delays to patients. In conjunction with Department Manager and Director hires orients trains counsels/evaluates and as necessary reprimands/ terminates staff according to WHC and departmental policies and procedures. Sets standards for conduct of work and required performance and ensures compliance with such standards including uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff as needed. Resolves problems related to patient visitor staff or employee complaints; resolves problems associated with Patient Transport Services; recommends and participates in the solution of on-going problems or trends. Recommends develops and implements process improvement initiatives. Reviews request for Patient Transportation activities and services with other departments to assure tasks are handled in the most efficient manner considering the available resources of dispatched personnel transport services assistants assigned to specific areas and transport services assistants performing routine service requests. Serves as a primary liaison to develop service agreements as appropriate. Monitors work performance to assure completion of all tasks with emphasis on safety customer service efficiency and continuous improvement. Ensures compliance with but not limited to Federal State DOH Joint Commission OSHA and CDC regulations. Assists in preparation for regulatory surveys. Attends unemployment hearings grievances and arbitrations with Director and/or appropriate staff. Performs other duties as assigned. Minimal Qualifications Education * High School Diploma or GED required Experience * Less than 1 year of progressively more responsible job-related experience required Knowledge Skills and Abilities * Some proficiency in basic computer applications including Word Excel and Powerpoint This position has a hiring range of USD $49,192.00 - USD $87,422.00 /Yr.

💼 We're Hiring: Accounts Receivable Specialist 📍 Landover, MD | On-site 💰 Up to $28/hour Are you a people-person who loves numbers? 📊😊 Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach. This is a full-time, on-site role in Landover, MD. 🕗 Monday-Friday | 8:00 AM - 5:00 PM If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you! What You'll Be Doing 🧾 Make daily collection calls (10+ per day) on past-due accounts Set up and maintain customer accounts Process payments and post receipts in QuickBooks Enter billing in customer portals and send payment reminders Collaborate with internal teams to resolve discrepancies Follow up via phone and email with accuracy, professionalism, and a positive attitude What We're Looking For 🤝 2+ years of experience in Accounts Receivable or an accounting-related role Experience with QuickBooks (preferred, not required) Strong data entry and communication skills Friendly, upbeat, and approachable personality 😊 Comfortable with outbound calls and working independently Local to Landover, MD (this role is 100% on-site) Proven punctuality and reliability Pay & Perks 💵 $20-$28/hour (based on experience) 🩺 Medical, Dental & Vision Insurance 💼 401(k) + Profit Sharing Plan 🏖️ Paid Vacation, Sick Leave & Holidays 📈 Growth opportunities within a stable, people-first company ✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. Our billing team is growing and we're seeking to add several members to our billing coordinator level positions. Job Summary: The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis. Job Responsibilities Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate. Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts. Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges. Performs “transfer” and “divide” functions, and balances and reprints proformas at billing attorney's request. Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates. Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts. Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy. Documents billing process and updates documentation for procedures related to special client billing arrangements. Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested. Participates in special projects as required. Qualifications Requirements: Knowledge, Skills and Abilities: Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use. Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues. Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements. Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment. Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets. Demonstrated ability to prepare analysis of complex issues and information. Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner. Demonstrated ability to communicate clearly and effectively, both orally and in writing Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion. Education The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education. Experience The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm. Additional Information Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service. Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors. EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.

Atlanta, GA, USChicago, IL, USPhoenix, AZ, USSan Diego, CA, USWashington DC, DC, USKansas City, MO, USDenver, CO, USDallas, TX, USShort Hills, NJ, USHonolulu, HI, USHouston, TX, USSt. Louis, MO, USLos Angeles, CA, US Jan 24, 2026 Dentons US LLP is currently recruiting for a Senior E-Billing Coordinator that can be resident in any Dentons US office. This position will be responsible for the administration and management of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The Senior E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position required to work in-office three days per week. **Responsibilities:** + Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security. + Partner with Billing Team and Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues. + Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team. + Meet with billing attorney(s) or secretaries to discuss electronic billing processes. + Generate and distribute e-billing reports on a weekly basis. + Offer constructive solutions to reduce or eliminate electronic billing inefficiencies. + Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems. + Update and manage client websites + Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines. + Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically. + Address all rejected invoices within two business days, once transferred from the billing coordinator. + These duties may be ongoing or ad hoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications:** + 5+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Law firm experience preferred. + Expertise with Elite Enterprise or 3E and ME-Billing applications. + Excellent verbal and written communication skills. + Self-starter that delivers superior customer service + Must be detail-oriented with excellent organizational skills. + Ability to work in a fast-paced environment. + Flexibility to work overtime, as needed Pursuant with states' laws, the salary range for this position is $80,000 - $98,000 based on experience. Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Atlanta

Job DescriptionThis position can be 100% remote or hybrid. Our office is located in Alexandria Virginia. Duties May Include: WAWF Execution & Oversight • Independently prepare, review, and submit complex WAWF invoices (Cost-Type, T&M, FFP) • Handle multi-CLIN and incrementally funded contracts • Manage modifications, corrections, and resubmissions • Interpret contract billing instructions and DFARS clauses • Resolve invoice rejections, system errors, and Government payment discrepancies Compliance Authority • Serve as primary internal authority for DFARS WAWF invoicing compliance • Ensure alignment with DCAA audit expectations and internal controls • Identify billing risks and recommend corrective actions Cross-Functional Advisory Support • Advise Finance, Contracts, and Program Management on billing timing and strategy • Manage funding limitations, ceilings, and acceptance documentation requirements • Interface with Government payment offices, CORs, COs, DFAS, and Prime Contractors Process Improvement & Knowledge Transfer • Develop or refine WAWF SOPs, checklists, and job aids • Train and mentor internal staff or designated backups • Support invoice aging reviews and cash-flow optimization Audit & Documentation Support • Support internal and external audits related to invoicing and revenue • Provide invoice support packages and written explanations during audits • Maintain audit-ready records and invoice tracking logs Requirements Required Qualifications: • 2+ years of hands-on WAWF/iRAPT expertise in a federal contracting environment • Demonstrated experience with DFARS invoicing clauses and Government payment systems • Proven ability to independently resolve complex billing and compliance issues • Strong written and verbal communication skills with Government stakeholders • Expert judgment and regulatory interpretation capabilities • Compliance risk mitigation experience • Independent problem-solving skills Desired Qualifications: • Experience supporting small business GovCon environments • Prior role as a billing lead, senior analyst, or invoicing SME • Experience supporting DCAA audits and Prime Contractor reviews • Process optimization experience • Mentorship and knowledge transfer capabilities Benefits At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes: Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP. Paid Time Off - PTO granted in accordance with contract requirements. Paid Holidays - 11 federal holidays observed annually. Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included. 401(k) Retirement Plan - Competitive plan managed through Ameritas. Professional Training - Formal training provided as required, with additional learning opportunities based on role.

Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Billing Coordinator is responsible for ensuring accurate, timely billing for multiple clients and projects. This role reviews weekly hours for employees and subcontractors, prepares invoices in coordination with operations and accounting, and tracks client payments and revenue records. The ideal candidate is detail-oriented, organized, and able to manage high-volume billing with accuracy and confidentiality. Key Responsibilities Review and validate weekly hours submitted by employees, independent contractors, and LLC subcontractors to ensure accurate client billing. Consolidate hours and generate weekly billing according to each client's schedule and contractual terms. Prepare and issue invoices in collaboration with Operations and Accounting. Track customer payments, credit notes, and necessary accounting adjustments. Support revenue reconciliation and accounts receivable follow-up with the Accounting and Finance teams. Maintain organized digital and physical records of timesheets, invoices, approvals, and related documents. Education & Experience Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred. Minimum 2-3 years of billing experience, ideally in project-based or multi-client environments. Experience using QuickBooks, Excel (intermediate/advanced), or equivalent ERP systems. Preferred experience in technical services, construction, or data center industries. Skills & Competencies Strong attention to detail and excellent organizational skills. Solid analytical skills and ability to reconcile data accurately. Intermediate to advanced proficiency in Microsoft Excel (pivot tables, reconciliations, formulas). Working knowledge of QuickBooks Online and billing workflows. Effective communication skills in English and Spanish, both written and verbal. Professionalism, discretion, and the ability to handle confidential financial information. Ability to manage multiple priorities and meet tight weekly billing deadlines.

Discovery & Collection Specialist - Senior (10-12 Years experience) TS/SCI REQUIRED Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts. Minimum Education/Work Experience: Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS) Knowledge of GEOINT tasking and collection processes and protocols Knowledge of national, commercial, and airborne GEOINT sensors and capabilities Knowledge of multi INT sources and capabilities Ability to work independently or as part of a team to develop GEOINT collection strategies Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration HS diploma or GED GIMS Certification Desired Skills/Qualifications: Experience as an adjudicator within GIMS Experience as an imagery or geospatial analyst Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS) Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development Ability to facilitate interagency collaboration BA or BS degree preferred; MA or MS degree a plus

About the Organization & Opportunity: Our client is well-known within the food & beverage industry Highly established organization that was founded in the 1990's Current employees praise the work-life balance and opportunities for professional development and advancement Collections Specialist Responsibilities: Collections Specialist will be responsible for Business-to-Business Collections Collections Specialist will make outbound collections calls Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls. Collections Specialist will utilize phone and email for collections, will use accounting system. Collections Specialist will be trained on how to take a credit card payment. Collections Specialist will utilize SX system. (Training will be provided.) Collections Specialist will complete ad hoc task and projects, as requested. Requirements: 1 - 2+ years of business-to-business (B2B) collections experience required. Prior experience collection on some type of distribution is a plus. Customer facing experience is a must Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet) Degree is a plus but NOT required. Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided. Personality Fit: Bubbly and customer service oriented Diligent Stays on task Kind Outgoing Positive Confidence to approach a manager or sales rep to get something resolved related to AR/Collections Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it) Thrives in a fast paced/high volume environment Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks! #INJAN2026

Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: Starting at $50k, commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll. The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing. About the Position: The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations. Responsibilities: * Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process; * Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; * Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection; * Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; * Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and * Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: * High school diploma or equivalent; * Experience working in Accounts Receivable. * Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; * Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; * Skill in written and oral communication, with the ability to effectively communicate complex material; * Analytical and problem-solving skills; * Ability to work with Microsoft Word, Excel, and email systems; and * Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: * Bachelor's degree in related field; * Experience in higher education and/or Student Accounts; and * Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review. Posting Open Date: November 20, 2025 For Full Consideration, Apply by: December 5, 2025 Open Until Filled: Yes

Assertive Professionals is seeking a Open Source Collection Specialist supporting our National Security customer in Washington, DC. This is a proposed position, we are offering a $5,000 sign-on bonus to qualified candidates that sign a Letter of Commitment before 11/9/25. This is a great opportunity to work for an employee-centric, fast-growing small business. We offer an excellent benefits package, including PTO, 401k Match at 5%, Profit Sharing, Company paid Life Insurance, Dental, Vision, STD/LTD, and two options under a national medical plan with employee contribution.There is an additional $1,200 annual corporate bonus for time and attendance compliance! Responsibilities Include: The Open Source Intelligence (OSINT) Analyst / Watch Officer will provide 24/7/365 operational intelligence support to the National Security Customer through rotational shift work, ensuring continuous situational awareness and timely response to emerging threats. The analyst will identify, collect, and aggregate publicly available information (PAI) - including open-source, media, social media, gray literature, and other data sources - using customer-approved OSINT tools and methodologies. Responsibilities include producing daily, weekly, and monthly intelligence summaries; responding to Requests for Information (RFIs); and supporting ongoing information exchanges with the organization, Intelligence Community (IC), and Federal, State, Local, Territorial, Tribal, and Private (FSLTTP) partners. The OSINT Analyst / Watch Officer will research, evaluate, correlate, and analyze information from multiple sources to generate actionable intelligence and provide updates on emergent threats, breaking events, and crisis situations as directed. The OSINT Analyst / Watch Officer will support the development of OSINT collection plans, methodologies, and analytical procedures to adapt to evolving mission requirements and maximize operational success. Duties include maintaining a portfolio of threat profiles, activities, and trends from open-source, agency, commercial, and dark web sources; developing and refining OSINT targeting and exploitation techniques; and participating in exercises through analysis, scenario development, and briefings to leadership. The analyst will use Government-approved tools, techniques, and tradecraft to access and collect information from the clear, deep, and dark web, ensuring all activities align with established policies, TTPs, and the Homeland Security Intelligence Priority Framework (HIPF). Additional responsibilities include translating foreign language material using publicly available tools, maintaining compliance with approved information-sharing procedures, and supporting departmental missions such as counterterrorism, critical infrastructure protection, cybersecurity, border security, disaster response, and countering exploitation crimes. Required Experience and Qualifications: Active TS/SCI Degree from an accredited institution With a degree from an accredited institution in an area applicable to the position: 3 - 10 years of relevant experience With a degree from an accredited institution in an area not relevant to the position: 7 - 14 years of relevant experience Desired Experience and Qualifications: Bachelor's degree or higher from an accredited institution preferred in International Studies, Intelligence, Homeland Security, Criminal Justice, or other related concentration. Six (6) years of prior experience performing Open Source Collection for tactical/operational support. Intelligence Community (IC) experience National Security Customer-specific intelligence analysis experience Experience working with the National Security Customer's data sources Knowledge of the National Security Customer's intelligence authorities, the organization's component missions, and the role of the organization in supporting the National Security Customer's Intelligence Enterprise Knowledge of the overall organization's intelligence research, analysis, and production process. Knowledge of multiple open source areas, including surface, deep, and dark web. Knowledge of multiple collection techniques or approaches. Knowledge of developing a collection plan and dissemination practices. Experience working with Microsoft Office suite, common Open Source tools, and the National Security Customer's data systems. *Click here to read more about how we protect your information

Job DescriptionDescription: HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C. The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners. Key Responsibilities include but are not limited to: Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas. PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest. Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence. Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards. Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations. Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics. Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence. Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness. Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data. This is position is contingent on contract award. Veterans receive hiring preference. Requirements: The following are the minimum requirements for this position: Possess a current, active TOP SECRET Clearance Must be a U.S. Citizen Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership Experience with Intelligence Community (IC) is desired Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations. Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process. Experience working with Microsoft Office suite and IC data systems.

Panda Exteriors Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a Collections Specialist to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally. This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money. Responsibilities Contact homeowners via phone, email, and text regarding outstanding balances Collect payments and set up approved payment plans Explain payment options including financing and online payments Follow up consistently on open accounts and escalate when necessary Accurately document all activity in the CRM Work with internal teams to resolve billing or account issues Qualifications Prior collections, billing, or customer service experience required Comfortable discussing payments and resolving sensitive financial situations Highly organized and detail-oriented Ability to multitask and follow established processes Why Panda Exteriors Medical, Vision, and Dental Insurance PTO and Paid Holidays 401(k) Paid training Clear growth paths and internal promotion opportunities Employee referral bonuses Company events and team outings Stable, fast-growing company (Inc. 5000 recognized) Apply today to join a growing company with clear processes and room to grow.

On-Site | Alexandria, VA | Full-Time | $19-$23/hr + Commission| Bilingual is a plus. Who We Are Nationwide Credit Corporation (NCC) is a leading, results-driven collection agency headquartered in Alexandria, VA. With a reputation for excellence and a people-first approach, we specialize in recovering outstanding payments while upholding the highest standards of compliance and customer service. Who We're Looking For We're seeking a Collections Specialist to join our high-performing Collections Department. You'll be at the forefront of our efforts to recover past-due balances and help individuals resolve financial obligations in a respectful and solution-oriented way. If you're self-motivated, detail-oriented, and thrive in a fast-paced environment, we want to meet you. When Does Training Start? • Training starts this February-don't miss this opportunity! • Monday to Friday, 8:00 AM - 5:00 PM. • One scheduled Saturday per month, 9:00 AM - 1:00 PM. • On-site position at our Alexandria headquarters (potential remote opportunity based on performance). What You'll Do • Make outbound calls to assist consumers in resolving their delinquent accounts. • Process incoming payments: duties include entering payment into our database, request paid invoices, and charge credit cards, per request. • Maintain notes of collection activities in FACS Workstation. • Provide thorough and accurate documentation of collection efforts of customer accounts through our internal communication channels, as well as records of any payments collected from the customer. • Following the account guidelines outlined in documents/training materials. • Balancing the effective utilization of on-phone, wrap-up, wait, and talk time. • Achieving production goals. • Demonstrating precise client understanding. • Ensuring monthly compliance reports meet acceptable standards. • Promptly and effectively addressing account and departmental needs and issues. • Adhering to Federal and state laws as well as company policies in daily operations • Fulfilling any additional duties as assigned. Experience and Desired Skills • High School Diploma or GED required. • 2-5 years of similar or related collections experience. • Excellent communication and negotiation skills. • Ability to identify solutions that enhance productivity and improve services. • Strong attention to detail and organizational abilities. • Independent work ethic with a team-player attitude. • Ability to listen actively and respond with empathy and professionalism. Compensation & Benefits • Hourly rate: $19.00-$23.00, based on experience. • Monthly commission potential. • Comprehensive benefits package: - 401(k). - Medical, Dental and life insurance. - PTO and company-designated holidays. - Supportive team environment and growth opportunities. Why Choose NCC? Join a thriving company where your voice matters and your success is recognized. At NCC, we're more than just a call center-we're a company focused on growth, integrity, and making a difference in the financial lives of others.

Atlanta, GA, USChicago, IL, USLos Angeles, CA, USWashington DC, DC, USHouston, TX, USDenver, CO, USShort Hills, NJ, USSt. Louis, MO, USKansas City, MO, USDallas, TX, USSan Diego, CA, USPhoenix, AZ, US Jan 23, 2026 Dentons US LLP is currently recruiting for an E-Billing Coordinator to be resident in any Dentons US office. This position will be responsible for the administration of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position with a requirement to work in-office three days per week. **Responsibilities:** + Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security. + Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team. + Meet with billing attorney(s) or secretaries to discuss electronic billing processes. + Generate and distribute e-billing reports on a weekly basis. + Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems. + Update and manage client websites + Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines. + Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically. + Address all rejected invoices within two business days, once transferred from the billing coordinator. + These duties may be ongoing or ad hoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications:** + 2+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Law firm experience preferred + Experience with Elite Enterprise or 3E and ME-Billing applications + Excellent verbal and written communication skills + Self-starter that delivers superior customer service + Must be detail-oriented with excellent organizational skills + Ability to work in a fast-paced environment + Flexibility to work overtime, as needed Pursuant with states' laws, the salary range for this position is $70,000 - $92,000, based on experience and local market. Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Atlanta

About the Organization & Opportunity: • Our client is well-known within the food & beverage industry • Highly established organization that was founded in the 1990's • Current employees praise the work-life balance and opportunities for professional development and advancement Collections Specialist Responsibilities: • Collections Specialist will be responsible for Business-to-Business Collections • Collections Specialist will make outbound collections calls • Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls. • Collections Specialist will utilize phone and email for collections, will use accounting system. • Collections Specialist will be trained on how to take a credit card payment. • Collections Specialist will utilize SX system. (Training will be provided.) • Collections Specialist will complete ad hoc task and projects, as requested. Requirements: • 1 - 2+ years of business-to-business (B2B) collections experience required. o Prior experience collection on some type of distribution is a plus. • Customer facing experience is a must • Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email • Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet) • Degree is a plus but NOT required. • Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided. Personality Fit: • Bubbly and customer service oriented • Diligent • Stays on task • Kind • Outgoing • Positive • Confidence to approach a manager or sales rep to get something resolved related to AR/Collections. • Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it) • Thrives in a fast paced/high volume environment Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks! #INOCT2025