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Collections representative jobs in Federal Way, WA - 611 jobs

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  • Customer Service Rep

    ASC Engineered Solutions, LLC

    Collections representative job in Kent, WA

    Department: Distribution Center Operations Employment Type: Full Time Reporting To: Kimberly Bailey Compensation: $44,200 - $60,320 / year Description Seattle, WA The Customer Service Representative provides effective customer service for all internal and external customers. How You will Help Responsible for communicating with customers via phone, email, fax, etc. Provide timely and accurate information to incoming customer service orders, status, and product knowledge request Process customer orders, changes, and returns Resolve customer complaints by investigating problems, developing solutions, and making recommendations Work closely with the Operations Supervisor as directed Reviewsand maintain customer database to track information on account information, statuses, orders, and lead times Provide timely feedback regarding service failures or customer concerns Work closely with Sales Representatives on quotes, status of orders etc. Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor Perform other duties as directed What You Will Bring Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possess strong commitment to team environment while working well with others Work systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office and Microsoft CRM Dynamics Qualifications * Associates' Degree in Business and/or Related Field * 2 + years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided 1st of the month after 90 days of employment at no cost to you 5 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!
    $44.2k-60.3k yearly 8d ago
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  • Customer Service Rep

    ASC Engineered Solutions-The Reliable Automatic Sprinkler Co., Inc.

    Collections representative job in Kent, WA

    Customer Service Representative. Northwest Sales Seattle, WA The Customer Service Representative provides effective customer service for all internal and external customers. Responsible for communicating with customers via phone, email, fax, etc. P Customer Service, Operations Supervisor, Sales Representative, Service, Microsoft, Manufacturing, Retail, Customer
    $33k-43k yearly est. 7d ago
  • Customer Service Representative

    Appleone 4.3company rating

    Collections representative job in Issaquah, WA

    Customer Service Representative - Bellevue, WA - Full-Time Are you a customer-focused professional who enjoys helping people and solving problems? We're hiring a Customer Service Representative in Bellevue to join our team, providing top-notch support via phone, email, and chat. This is not a sales position-it's all about delivering excellent service and ensuring customers have a positive experience. Why You'll Love This Role: Competitive pay Full-time benefits including medical, dental, and vision Excellent 401(k) plan 19 days PTO plus 8 paid holidays per year Employee wellness programs 1:1 training and shadowing-typically not on phones for the first 4-6 weeks What You'll Do: Respond to inbound customer inquiries via phone, email, and chat Make outbound calls to verify or clarify information Provide accurate information and resolve customer issues professionally Perform high-volume data entry (7000 KPH alphanumeric required) Gain in-depth product knowledge to assist customers confidently Support other duties as assigned Call Volume & Workflow Average 30-40 calls per day Calls last approximately 5-15 minutes each Multitask efficiently while navigating multiple applications What We're Looking For: Strong customer service skills with a positive attitude Clear, professional communication across phone, email, and chat Ability to multitask while maintaining accuracy Interest in learning and delivering excellent customer experiences Experience with email or chat support preferred Data entry experience a plus Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $33k-39k yearly est. 8d ago
  • Customer Experience Representative

    Tacoma 4.3company rating

    Collections representative job in Tacoma, WA

    Benefits: Employee discounts Flexible schedule Free food & snacks Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company. Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers. Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Duties and Responsibilities: Answers telephones, emails and texts and responds to inquiries in a professional manner. Conducts sales calls for prospective members. Processes student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists customers with purchases of merchandise and memberships. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms. Makes calls to resolve open account problems Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Job Qualifications and Skills Ability to work with children Excellent communication and organizational skills High energy Strong work ethic Must pass background examinations prior to training About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas Our pools are disinfected with chlorine to provide the safest swimming environment Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensation: $17.50 - $20.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $17.5-20 hourly Auto-Apply 60d+ ago
  • Clinic Biller - Dental Clinic (38442)

    Community Health Care 4.2company rating

    Collections representative job in Tacoma, WA

    Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for Clinic Biller to join our clinics! This position's primary responsibilities will be ensuring complete daily accounting of all encounter forms including CVR forms for all patients seen. This position will also provide patient account assistance, technical support for clinic staff, and may perform a variety of reception and clerical duties. In addition, responsible for balancing all payments received from daily activities, provide customer service to patients regarding their accounts including, setting up payment plans, answering questions concerning bills, and ensure billing information (address, telephone, name) is accurate in system. Plus, other duties as assigned. Qualifications High school diploma or equivalent, plus 1 year experience in medical/dental billing, or equivalent combination of education and experience. We encourage anyone with a relevant combination of education and experience to apply.
    $50k-62k yearly est. 17d ago
  • Coordinator - Events & Group Billing

    Sitio de Experiencia de Candidatos

    Collections representative job in Bellevue, WA

    Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $45k-60k yearly est. Auto-Apply 14d ago
  • Collections Representative

    Columbia Debt Recovery LLC Dba Genesis

    Collections representative job in Everett, WA

    Genesis Collections: Crafting Futures, Exceeding Expectations! Since our inception in 2012, we've been at the forefront of the collections industry, revolutionizing the game with cutting-edge tools and technology. We're on the lookout for vibrant individuals ready to dominate in the multifamily housing segment. Step into a world where your zest for challenges meets our dynamic and professional atmosphere.Every year, a select few individuals redefine success at Genesis, turning heads with their drive and tenacity. If you've got the ambition and eagerness to exceed expectations, we can't wait to meet you! We are a skills based hiring company and participate in behavioral assessments! In person testing available during the in-person interview process. Why You Should Choose Genesis: A Rewarding Career, Not Just a Job: At Genesis, we are offering a golden opportunity to build a fulfilling career, equipped with avenues for personal growth and development. Competitive Remuneration Structure: Enjoy the stability of base pay coupled with the thrill of uncapped commissions. If you're someone who's frequently found in the top ten, our commission structure is designed to reward those who are self-driven. Stellar Work-Life Balance: Say hello to stability! With no evenings or weekends to worry about, you'll have ample time to enjoy the fruits of your labor. Unbeatable Benefits: Apart from a lucrative pay structure, we offer competitive benefits that take care of you, fostering a holistic work environment. A Vibrant Community of Achievers: Be part of a team where ambition meets opportunity. At Genesis, we reward and recognize the go-getters who love to exceed expectations. Room for Growth: Opportunities to climb the ladder in a nationally recognized leader in the industry Requirements: Your Mission, Should You Choose to Accept: Harness your wit and resourcefulness to manage and recover accounts effectively. Be the listening ear that understands and negotiates the best possible arrangement. Utilize our state-of-the-art technology to streamline processes and solutions. Communicate clearly and collaboratively, turning potential conflicts into resolutions. Your Genesis Superpowers: Fast-Learner: Ready to soak up knowledge like a sponge! Good Listener: Attuned to the needs and narratives of others. Computer Whizz: Comfortable navigating and leveraging technology. Resourceful Dynamo: Can find solutions even in the trickiest situations. Crystal Clear Communicator: Able to convey messages in a manner that's effective. What You Bring to the Table: A no-holds-barred approach to learning and adapting. A personality that balances fun and professionalism seamlessly. A natural flair for engaging and connecting with people. Could You Be the Next Genesis Success Story? Step into a career that's all set to match your enthusiasm and potential. Qualifications: Strong communication skills Minimum of One (1) year of Debt Collections experience preferred Proficiency in accounts receivable and financial concepts Excellent phone etiquette and negotiation abilities Strong ability to multitask Familiarity with accounting principles and financial software Strong mathematical skills and attention to detail Physical Demands: Sitting for long periods of time using a computer and telephone systems, up to 7- 8 hours a day, 5 days a week. Repetitive hand and wrist movement, up to 7-8 hours a day, 5 days a week. Job Type: Full-time Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Referral program Retirement plan Vision insurance Work Location: In person Compensation: $20.00-$40.00 hr. w/ eligible for uncapped commission and/or additional bonus
    $20-40 hourly 23d ago
  • Revenue & Grants Billing Specialist

    Creative Financial Staffing 4.6company rating

    Collections representative job in Seattle, WA

    Salary Range: $68,640 - $75,000 DOE Our client, a respected nonprofit organization recognized for its award-winning community impact and innovative health initiatives, is seeking a Revenue & Grants Billing Specialist to join their finance team. This is an excellent opportunity for a detail-oriented professional who thrives in high-volume billing environments and wants to contribute to a mission-driven organization. Overview of the Revenue and Grants Billing Specialist role: Prepare and submit invoices for 50+ government contracts (city, county, state, federal) accurately and on time. Communicate effectively with internal teams and external funding agencies to resolve billing inquiries. Support month-end close activities, including reconciliations and reporting. Maintain and manage billing data using Excel (pivot tables) and ERP systems. Qualifications for the Grants Billing Specialist: Bachelor's degree in Accounting, Finance, Business, or related field. 3+ years of high-volume billing experience, including government contract invoicing; strong Excel skills (pivot tables). ERP experience (Sage Intacct strongly preferred); excellent communication skills for internal and external interactions. Why Join Our Client? Our client has earned recognition for advancing community health and equity, including awards for leadership and innovation in Indigenous health services. They are committed to creating meaningful impact through culturally grounded care and advocacy. Timing is everything. Whether you're actively searching or passively exploring, we'd love to share this and other exclusive opportunities with you. Many of our roles are not posted online. Contact us today to learn more about this position and others in accounting and finance. #INJAN2026
    $68.6k-75k yearly 1d ago
  • Medical Billing Specialist | Home Care

    Wesley Community Health Services 4.3company rating

    Collections representative job in Federal Way, WA

    As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health. Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation: Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff). We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff). Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match. A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit. To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary. Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee. This summary is intended to reflect the most reasonable and genuinely expected offering of benefits and other compensation for the posted job. The official website for all Wesley job postings is ********************************** Wesley is not responsible for content on third-party job boards. Salary ranges, benefits and other compensation are subject to change. Enrich the lives of older adults through community, choice, and continuing care in the Medical Billing Specialist role. This medical billing role plays a leading role in billing and collecting for care services across home care, home health, and hospice. Find your sense of belonging at Wesley! This is a part-time role, based on-site in our office in Federal Way, WA. You will provide continuing care through these responsibilities Essential functions of this position include the following. Coordinate and verify primary, secondary, and tertiary insurance; complete prior authorization as needed. Complete billing preparation for home care, home health, and hospice business lines. Process Long Term Care submissions and LTC document requests. Manage billing and accounts receivable for Home Care. Adhere to collections processes and regulatory requirements. Order supplies and maintain inventory. Complete accounts payable coding. Serve as back-up for entering miscellaneous payroll earnings and mileage. Update and maintaining insurance agreements. Create and maintaining Hospice contracts. Audit service line agreements on an annual basis. Travel to client homes to educate on long term care. Other Duties and projects as assigned. Our requirements and qualifications for success Minimum one-year experience with medical billing. Prior experience with Medicare billing; understanding of billing rules. Proficient with Microsoft Office suite and other common workplace technology. Ability to read, write, speak and understand the English language. Ability to project professionalism in representing the Company. Outstanding verbal and written communication skills required. Proficiency with electronic health record systems (e.g. Brightree, PCC, WellSky) and other software programs. Proven track record of successful organizational skills, time management, project management and follow-through. Physical, environmental, and mental requirements Ability to sit, stand or walk at-will throughout shift. Ability to hear, understand, and distinguish speech and/or other sounds one-to-one, in a group, and via telephone/computer. Keyboarding and near visual acuity. Ability to lift up to 25 lbs. Reliable transportation for occasional travel to client homes to educate on billing and insurance matters. Salary Range: $29.95 to $43.16 per hour
    $32k-37k yearly est. 14d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collections representative job in Federal Way, WA

    Description We are seeking a motivated and detail-oriented Entry-Level Collections Specialist to join our team in Federal Way, WA. This is an excellent opportunity for someone looking to start a career in accounting, finance, or customer service. The Collections Specialist will support the Accounts Receivable function by assisting with customer payments, account follow-ups, and basic reporting while providing detail oriented and courteous customer service. Key Responsibilities Contact customers via phone and email regarding past-due accounts Assist with payment arrangements and answer basic billing questions Post and apply payments accurately in the accounting system Maintain notes and documentation on customer accounts Research discrepancies and escalate issues as needed Work closely with the accounting and customer service teams Follow company policies and compliance guidelines related to collections Requirements Qualifications High school diploma or GED required; coursework in accounting or finance is a plus 0-2 years of experience in customer service, billing, or office administration Strong communication and interpersonal skills Comfortable speaking with customers by phone and email Basic computer skills; experience with Excel or accounting systems is a plus Reliable, organized, and willing to learn Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $35k-44k yearly est. 7d ago
  • Collections Specialist

    Guardian Security Systems 3.7company rating

    Collections representative job in Seattle, WA

    Our Company: Guardian Security Systems was founded in 1976, and we have been serving the people of the PNW with their security and fire protection needs since then, for officially 50 years! We are locally owned and operated, with four offices located in Yakima, Tacoma, Bellingham, and the SODO district of Seattle in Washington State. Position Summary: The Collections Specialist plays a critical role in managing high-value and complex accounts to ensure timely collections and maintain strong customer relationships. This position is responsible for overseeing the health of accounts receivable (AR), reducing Days Sales Outstanding (DSO), and reducing outstanding AR. The role requires close collaboration with the internal AR teams, as well as cross-functional coordination with sales, customer service, and finance departments. Key responsibilities include resolving payment disputes, collecting overdue invoices, processing payments, reconciling account discrepancies, and maintaining accurate customer records. The Senior Collections Specialist also monitors and reports on key collection performance indicators (KPIs), ensuring proactive and effective collection strategies. Pay: • $27-$29 per hour Work Setting: • M-F, 7:30 am - 4:30 pm PST • Onsite or Remote Supervisory Responsibilities: • This position has no supervisory responsibilities. Essential Duties and Responsibilities: Essential duties and responsibilities include the following: • Manages a portfolio of complex or high-value accounts, focusing on the timely collection of outstanding debts and resolving payment issues. • Interacting with clients via phone and email to discuss overdue accounts, negotiate payment plans, and resolve disputes. • Investigating and resolving billing and payment discrepancies, collaborating with other departments (e.g., sales, billing, customer service) to ensure accurate and timely resolution. • Setting up payment plans, helping to resolve customer disputes, preparing accounts for outside collections, and any other efforts necessary to collect outstanding debts. • Monitoring and analyzing aging reports to prioritize collection efforts and identify at-risk accounts. • Adhering to company policies and legal requirements related to collections and customer interactions. • Providing guidance and sharing best practices, and ensuring consistent application of collection procedures. • Identifying areas for improvement in the collections process and recommending solutions to optimize efficiency and effectiveness. Education and/or Experience: • High School diploma, GED, or equivalent. • Construction or security industry experience or working with subcontractors is a plus. • Minimum 3+ years in the collections field. Key Competencies: • Flexible and reliable. • Ability to problem-solve and work with little direction. • Excellent time management, planning and forward-thinking skills. • Has a positive and professional attitude. • Excellent communication and listening skills. • Must be organized and detail oriented. Certificates, Licenses, or Registrations: • N/A Computer Skills: To perform this job successfully, an individual should have knowledge of: • Proficient with MS Office Suite, particularly Word, Excel, Outlook. • Internet savvy to navigate both internal and external sites. • Familiar with Sedona, the in-house accounting software, is a plus. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee must regularly lift and/or move up to 10 pounds, and occasionally will lift and/or move up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, and ability to adjust focus; uses fingers, hands, arms when working with mouse, keyboard, monitors; use of headset while on calls. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in a typical cubicle type office environment with overhead lighting and temperature control, and low noise levels. While working remotely, the employee is expected to maintain a safe working environment at their workstation. Guardian Security System is an Equal Opportunity Employer, and we are committed to providing a diverse, inclusive, engaging, and flexible environment for our employees - because great things happen when people feel safe bringing their authentic selves to work. All employment will be based on merit, competence, performance, and business needs.
    $27-29 hourly Auto-Apply 13d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Collections representative job in Renton, WA

    Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors in a knowledgeable and professional manner. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $25.2-27 hourly 21d ago
  • Part-Time Doorstep Trash Collection Specialist - Nights

    Valet Living 3.7company rating

    Collections representative job in Kent, WA

    It starts at the door. It starts with you. Looking for a part-time job that keeps you moving and helps you earn extra income? We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. What You'll Be Doing: Keep a simple but important promise to residents. Every night, you collect trash from their doorsteps, so it's gone by morning. That consistency helps people feel taken care of and at ease in their homes. Collect bagged trash and cardboard recycling from apartment doorsteps and take them to the on-site compactor. No bulk items, no off-site driving, no dumping Use our mobile app on your smartphone to check in, track your work, and take photos when needed. Stay active by walking the property, climbing stairs, and working outdoors during your shift. What You'll Get: Pay: $23.00 per hour Schedule: Evening shifts, usually Sunday-Thursday, starting around 7:00 or 8:00 PM Part-Time: Typically 10 to15+ hours per week Close to Home: We try to assign you to a property near where you live What You'll Need: Must be at least 18 years old Authorized to work in the U.S. (proof required) A strong work ethic and pride in doing the job right, even when no one is watching Ability to work independently and with a team when needed, and follow simple, consistent routines A smartphone with a data plan to use our work app Reliable transportation: open-bed pickup truck or vehicle with trailer preferred Valid driver's license & auto insurance (you must be listed on the policy as a covered driver) preferred Physical Requirements: Ability to lift and carry up to 50 lbs. Comfortable walking long distances and climbing multiple flights of stairs Willing to work around bagged trash and waste Able to work outdoors in different weather conditions Why You'll Love This Job: Stay Active: Get paid to move instead of sitting still Convenient Schedule: Easy to fit around another job or school Fast Pay: Access your earnings quickly with DailyPay Career Growth: Opportunities to move into lead or management roles Referral Bonuses: Earn extra when you refer others to join the team Safety Matters: We provide gloves, safety vests, and gear If you take pride in doing things right and like seeing the results of your work each night, this role is for you. Apply today and be part of something people count on. The application window for this opportunity is ongoing. ******************************************* Are you a current Valet Living employee? If so, click here to apply. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information. Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
    $23 hourly Auto-Apply 4d ago
  • LABORATORY COLLECTION SPECIALIST

    Navis Clinical Laboratories Inc.

    Collections representative job in Tacoma, WA

    Job Description Navis Clinical Laboratories is looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Tacoma, WA. The selected candidate will be working in a Treatment Center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be Monday thru Friday, 4:45AM-12:45PM The pay range for this role will be $16-18/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Full-time Salary: $16 - $18 per hour Schedule: Monday thru Friday, 4:45AM-12:45PM Reliably commute or planning to relocate to Tacoma, WA before starting work (Required) Education: High school or equivalent (Required) Shift availability: Early Day Shift (Preferred) Work Location: In person Job Type: Full Time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Schedule: Day shift Monday to Friday Ability to Relocate: Tacoma, WA: Relocate before starting work (Required) Work Location: In person
    $16-18 hourly 8d ago
  • Account Collections Specialist ($500 Hiring Bonus)

    Trueml

    Collections representative job in Everett, WA

    Job DescriptionWe are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded. As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence. We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!! $500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do Manage inbound and outbound calls with professionalism Negotiate fair payment plans and settlements with consumers Document all communications and account activity accurately Investigate and resolve disputes or billing discrepancies Ensure compliance with FDCPA and all company standards Balance independent work with strong team collaboration Who You Are: Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply! Outstanding verbal/written communication - professional tone always Ability to remain calm under pressure and handle rejection Goal-oriented, self-motivated, and competitive mindset Detail-oriented with strong organizational skills Comfortable using multiple systems/screens simultaneously Positive attitude, adaptability, and strong work ethic Why You'll Stay: No weekends - family-friendly schedule Supportive team environment with a competitive edge Fun monthly recognition contests and incentives Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off Long-term career growth in 3rd-party collections In addition to monthly contests & various incentives (individual and/or team) those on our 3rd Party Collector Team also earn COMMISSION (UNCAPPED) in addition to their hourly pay! While commissions are not guaranteed, our top earners have historically made $2,000 to 3,000 ( or more ) per month! Bilingüe en español e inglés? ¡Gana más!
    $34k-45k yearly est. 14d ago
  • TEMPORARY - Accts Receivable G&C Collection Specialist - Open Until Filled

    Port Gamble S'Klallam Tribe 3.6company rating

    Collections representative job in Kingston, WA

    The A/R Grants Specialist is responsible for the Tribe's billing and collection process to ensure the receivables are collected promptly, accurately and in adherence to the Tribe's established procedures. This position also ensures the Tribe's various and diverse grant financial requirements are met promptly, accurately and in adherence to the Tribe's established procedures. Duties Include: Cash Receipts Processes daily checks, direct deposits, cash, and Point of Sale (POS) payments received. Prepares weekly bank deposits timely and accurately in the accounting system. Maintains a complete file of all receipts and supporting documents monthly. Maintains deposit logbook for courier service. Invoicing Processes water, internet, and daycare customer's invoices accurately and timely. Prepares monthly invoices for Tribe's separate entities. Reconciles subsidiary ledgers for water, internet, and daycare customers to the GL. Processes and distributes invoices and statements promptly. Collections Provides customer service to resolve customer queries and communication with customers. Monitors customer non-payments and follows up on delayed payments and report irregularities. Keep complete detailed collection reports, actions, and notes. Researches and resolves disputes as to outstanding balances. Processes the required invoices and collection procedures for outstanding balances. Receives, files and processes incoming correspondence related to accounts receivable. Ensures the documentation necessary to support all accounts receivable transactions is stored in an organized manner. Grants & contracts Sets up new grants in the accounting system, including creating new grant files which consists of the application, award document, budget, and all other documents pertaining to the grant or contract. Maintains spreadsheets pertaining to grant/program billing. Creates and enters updates to grant tracking spreadsheets. Submit grant and program billing/invoices, including supporting documents (e.g. receipts, statements, invoices, purchase orders), as necessary, to the appropriate agency. Completes and submits monthly A-19 (State), quarterly, semi-annual, or annual SF-425 (Federal) and other agency's financial reporting requirements. Prepares expenditure reports and requests for reimbursement from all funding agencies. Completes monthly A-19s for State and other agencies grants and contracts. Requests online drawdowns for grants (ASAP, COPS, DOJ, PMS, etc.) Verifies that all payments received for grants are applied correctly to the subsidiary ledger. Follow up with funding agencies on unpaid invoices. Reconciles Grants & Contracts A/R to General Ledger. Maintains an organized file maintenance system for all grants and program billings. Copies of grants and contracts, billing statements, accruals, adjustments, payment checks, financial statements, and correspondence. Responds to telephone and e-mail inquiries concerning grants and program billings. Answers financial questions related to grants. Assists auditors with grant related inquiries. Processes quarterly report of Cash Drawdowns (PMS 272) for Grants & Contracts. Miscellaneous: Attends Utility Board Meetings regularly to report the financial status of water customer accounts and participates in strategic-planning and decision-making processes regarding these receivables. Maintains adequate supplies stock of: receipt books, cash receipt envelopes, grant folders, and other supplies. Prepares and updates procedural manual, detail checklist of duties and responsibilities for this position. Maintains contacts of a positive nature with co-workers in the accounting department, all tribal staff, community members, funding agency representatives, and others to accomplish the Tribe's financial objectives and preserve good public relations. Attends and participates in various staff meetings. Cross train with other accounting positions in the department. Performs any other Accounts Receivable duties as assigned. Other duties as assigned by the Accounting Manager. Education and Certifications: High School Diploma or equivalent - Required Driver's License - Required Associate degree in business with at least one full year of accounting courses. Experience: Alternative to education is a minimum of 5 years of experience in bookkeeping or as an accounting clerk. Grants and contracts knowledge preferred. Experience with non-profit fund accounting preferred. Thorough understanding of the principles and practices of fund accrual accounting. Excellent communication skills, able to communicate effectively with all levels of organization. Ability to maintain confidentiality of sensitive information Ability to interact with staff and others in a professional manner: in person, in writing, and on the telephone. Have strong organizational skills, ability to work independently and handle multiple tasks. Have accuracy and attention to detail. Must have excellent work habits, including willingness to work the hours necessary to get the job done, especially when important deadlines cause greater than normal department pressures. Must possess outstanding customer service skills. Strong Excel desired Ability to use standard office equipment, including a computer, printers, 10-key calculator, photocopier, etc. Physical Requirements: Position involves sitting long periods, standing manual dexterity, stooping, and bending. Vision requirements include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Regularly required to finger, handle, reach with hands and arms Frequently required to walk, sit, stand Occasionally required to lift and/or move up to 25 pounds Normal audio and visual acuity Travel Requirements: Local, Statewide, and out of state travel may be required.
    $36k-46k yearly est. 17d ago
  • Collections Representative

    Columbia Debt Recovery Dba Genesis

    Collections representative job in Everett, WA

    Genesis Collections: Crafting Futures, Exceeding Expectations! Since our inception in 2012, we've been at the forefront of the collections industry, revolutionizing the game with cutting-edge tools and technology. We're on the lookout for vibrant individuals ready to dominate in the multifamily housing segment. Step into a world where your zest for challenges meets our dynamic and professional atmosphere.Every year, a select few individuals redefine success at Genesis, turning heads with their drive and tenacity. If you've got the ambition and eagerness to exceed expectations, we can't wait to meet you! We are a skills based hiring company and participate in behavioral assessments! In person testing available during the in-person interview process. Why You Should Choose Genesis: A Rewarding Career, Not Just a Job: At Genesis, we are offering a golden opportunity to build a fulfilling career, equipped with avenues for personal growth and development. Competitive Remuneration Structure: Enjoy the stability of base pay coupled with the thrill of uncapped commissions. If you're someone who's frequently found in the top ten, our commission structure is designed to reward those who are self-driven. Stellar Work-Life Balance: Say hello to stability! With no evenings or weekends to worry about, you'll have ample time to enjoy the fruits of your labor. Unbeatable Benefits: Apart from a lucrative pay structure, we offer competitive benefits that take care of you, fostering a holistic work environment. A Vibrant Community of Achievers: Be part of a team where ambition meets opportunity. At Genesis, we reward and recognize the go-getters who love to exceed expectations. Room for Growth: Opportunities to climb the ladder in a nationally recognized leader in the industry Requirements Your Mission, Should You Choose to Accept: Harness your wit and resourcefulness to manage and recover accounts effectively. Be the listening ear that understands and negotiates the best possible arrangement. Utilize our state-of-the-art technology to streamline processes and solutions. Communicate clearly and collaboratively, turning potential conflicts into resolutions. Your Genesis Superpowers: Fast-Learner: Ready to soak up knowledge like a sponge! Good Listener: Attuned to the needs and narratives of others. Computer Whizz: Comfortable navigating and leveraging technology. Resourceful Dynamo: Can find solutions even in the trickiest situations. Crystal Clear Communicator: Able to convey messages in a manner that's effective. What You Bring to the Table: A no-holds-barred approach to learning and adapting. A personality that balances fun and professionalism seamlessly. A natural flair for engaging and connecting with people. Could You Be the Next Genesis Success Story? Step into a career that's all set to match your enthusiasm and potential. Qualifications: Strong communication skills Minimum of One (1) year of Debt Collections experience preferred Proficiency in accounts receivable and financial concepts Excellent phone etiquette and negotiation abilities Strong ability to multitask Familiarity with accounting principles and financial software Strong mathematical skills and attention to detail Physical Demands: Sitting for long periods of time using a computer and telephone systems, up to 7- 8 hours a day, 5 days a week. Repetitive hand and wrist movement, up to 7-8 hours a day, 5 days a week. Job Type: Full-time Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Referral program Retirement plan Vision insurance Work Location: In person Compensation: $20.00-$40.00 hr. w/ eligible for uncapped commission and/or additional bonus Salary Description Hourly pay & eligible commission/bonuses
    $20-40 hourly 52d ago
  • Accounts Receivable Specialist

    Creative Financial Staffing 4.6company rating

    Collections representative job in Seattle, WA

    Salary Range: $54,080 - $58,240 DOE Our client, a fast-growing enterprise software provider recognized for their award-winning innovations and commitment to customer success, is seeking an Accounts Receivable Specialist to join their finance team. This on-site role in Redmond offers an excellent opportunity to contribute to a high-performing organization that values precision, collaboration, and professional growth. As an Accounts Receivable Specialist, you will play a vital role in maintaining the financial health of the company through accurate invoicing, timely collections, and strong customer relationship management. The ideal candidate is detail-oriented, customer-focused, and eager to thrive in a dynamic environment. Overview of the Accounts Receivable Specialist: Accurately process and post daily cash receipts to customer accounts. Monitor and collect outstanding accounts receivable balances, ensuring timely payments. Communicate professionally with customers to resolve AR inquiries and payment issues. Investigate discrepancies and disputes, coordinating with Sales and Order Admin teams to resolve issues. Maintain detailed and up-to-date AR aging reports with documentation of all collection activities. Recommend account write-offs when necessary after thorough evaluation. Conduct bank reconciliations with accuracy and timeliness. Prioritize tasks effectively while supporting month-end and year-end close processes. Handle additional duties and projects as assigned in support of department goals. Preferred Qualifications of the Accounts Receivable Specialist: Bachelor's degree in Accounting or Business with an emphasis in Accounting preferred, or equivalent experience. 1-2 years of experience in accounts receivable within a corporate or similar environment. Skills: Strong attention to detail and accuracy. Excellent organizational and time management skills. Proficient in Microsoft Excel, Word, and Outlook. Ability to manage confidential financial data with integrity. Strong interpersonal skills and ability to build effective relationships internally and externally. Able to work effectively in a fast-paced environment and meet deadlines. Why Join Our Client? Our client has built a reputation for delivering cutting-edge solutions that empower organizations across industries. Their culture encourages growth, accountability, and innovation-earning them industry accolades for both technology and workplace excellence. As an Accounts Receivable Specialist, you'll be part of a collaborative, mission-driven team that's shaping the future of enterprise solutions. Timing is everything. Whether you're actively searching or passively open to new opportunities, we would love the chance to connect. We specialize in placing top accounting and finance professionals in roles that aren't always advertised online. Contact us today to learn more about this opportunity and others.
    $54.1k-58.2k yearly 1d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Collections representative job in Silverdale, WA

    Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Our Associate Blood Collection Specialist role may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors in a knowledgeable and professional manner. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* *Conditions apply #INDHP
    $25.2-27 hourly 13d ago
  • Account Collections Specialist

    Trueml

    Collections representative job in Everett, WA

    About Us: Serving the Everett community since 1992, Sentry Credit specializes in third-party account receivables, with a focus on providing debt compassionate resolution and ensuring every interaction is marked by fairness and respect. Now a part of the TrueAccord family as of 2025, we're helping change the perception of collections by combining empathy with efficiency and moving away from old-school, aggressive collection tactics to provide a modern, helpful experience. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in considerate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on inclusion, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded.What You'll Do Drive Consumer Engagement: Manage high-volume inbound and outbound calls, utilizing negotiation tactics to establish fair payment plans Maintain Accurate Records: Document all communications and account activities across multiple digital channels Resolve Complex Issues: Investigate billing discrepancies and resolve disputes Collaborate for Success: Contribute to a dynamic call center culture by joining a team that's constantly finding new ways to help consumers achieve financial stability Master Multi-System Navigation: Toggle between various software platforms and screens to provide real-time updates and efficient service Who You Are: An Exceptional Communicator: You possess excellent verbal and written communication skills Resilient & Composed: You remain calm under pressure, handle rejection with grace, and maintain a professional demeanor in challenging situations Results-Driven: You're a goal-oriented self-starter with a competitive mindset and a drive to succeed Tech-Savvy & Multitasking Pro: You're comfortable navigating multiple systems and screens simultaneously in a fast-paced environment Meticulously Organized: You have an eye for detail and the ability to manage your time and tasks efficiently Positive & Adaptable: You bring a strong work ethic to the team and can pivot easily as priorities change Why You'll Stay: Work-Life Balance: Enjoy a family-friendly, Monday-Friday schedule with no weekends required Competitive Culture: Thrive in a supportive team environment that rewards your "win" while maintaining a collaborative spirit Recognition & Rewards: Participate in fun monthly contests, performance-based incentives, and team-building events Comprehensive Benefits: Access a full package including Medical, Dental, and Vision insurance, along with a 401(k) plan Generous Time Off: Recharge with paid vacation and personal time off (PTO) Career Pathing: Build a long-term career with opportunities for growth within the collections industry Qualifications & Experience: Needed: High school diploma or GED, and a high sense of ownership, resilience, and dependability Preferred: Experience in 3rd-party collections Encouraged to Apply: Candidates with strong backgrounds in Customer Service or Sales who are looking to transition their skills
    $34k-45k yearly est. Auto-Apply 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Federal Way, WA?

The average collections representative in Federal Way, WA earns between $31,000 and $49,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Federal Way, WA

$39,000
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