Collections representative jobs in Franklin, NJ

Come join the Modway family! We're a team of passionate individuals with a unique company culture and dynamic work environment. With warehouses strategically located on both coasts, we aspire to bring joy to the modern home with furnishings for every room in the house. Modway is seeking a Customer Service Representative with a passion for ensuring that customers' needs are satisfied through effective communication and support. organization. The position will work on-site at our Corporate Office located in East Windsor. Essential Duties & Responsibilities: Resolves customers' most pressing questions and concerns in a courteous, helpful, and knowledgeable manner in all areas of the Customer Experience value chain (i.e Order Entry, Customer Calls, Shipping, and Customer claims) Research and diagnoses issues that resolve customer concerns to ensure a high level of retention and satisfaction Follows the Customer Experience SOP's and compliance requirements while exhibiting efficient workplace productivity and time management skills. Build sustainable relationships and trust with customer accounts through open and interactive communication Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents the CRM database. Experience & Competencies: Minimum of 2 years of Customer Service experience a call center operations environment resolving customers' concerns Ability to learn and adapt to new processes quickly Strong work ethics and eager to learn Team player and work well with others at all levels of the organization Maintains positive attitude when facing change in a fast paced environment Strong problem-solving skills and the ability to think analytically Excellent communication skills both written and verbal Modway offers competitive market compensation, paid lunch, federal and company holidays (12 to 15 holidays a year) benefits including medical, dental, vision, flexible spending account, AFLAC, 401K, employee discount, and PTO. Modway is an equal opportunity employer and will not discriminate against any applicant for employment by race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview

Job Title: Customer Service Representative Type of Employment: Permanent In Office/Hybrid/Remote: In office Hourly: $25/hr LHH is partnering with a wellness services organization to hire a Customer Service Representative. This role is fully in office with hours from 9AM to 5:30PM with a 30-minute break, Monday through Friday. The qualified candidate should have at least 2 years of experience within a business to business consumer good industry and must have experience using an ERP system to process orders. The hourly rate is $25/hr based on years of experience. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: · Answer incoming phone calls and emails from customers · Process sales orders and purchase orders · Invoice sales orders · Keep track of inventory · Coordinate shipments · Assist with product sample requests Required Experience: · High School Diploma · At least 2 years of related experience · Experience using an ERP system · Proficiency in Microsoft Office Suite · Excellent written and verbal communication skills · Ability to do basic math functions · Prior experience handling logistics is a plus Benefits are offered including medical, dental, vision and PTO. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

Edison, NJ 08817 Role Type: Onsite Role Note: MUST be legally authorized to work in the United States. JOB RESPONSIBILITIES: Core Responsibilities: Ensures all orders received, through EDI, emails and phone are processed in a timely and accurate manner. Ensure any changes or revisions to orders are properly documented and communicated. Provide necessary documents to operations/warehouse department Responsible for establishing and maintaining effective communication with all customers regarding price discrepancies, out of stocks and potential shipping delays Ensure all customer related documentation is complete and filed Processes RMAs and credits. When necessary, forward credits to customers and corporate finance Oversee/manage Papervision Attend and participate meetings as required Additional Responsibilities: Answer incoming calls Oversee the resolution of all customer complaints. Ensure communications are comprehensive and thorough. Report all complaints to supervisor when applicable Provide customers missing or misplaced documents including but not limited to invoices and BOLs Provide effective support to sales team Greets and screens visitors and telephone call and notifies staff members or records and relays messages Monitors admittance to facility assuring admittance is authorize employees and vendors only Complete miscellaneous customer care functions and special projects as assigned Complete reports and maintain documentation as required Performs other duties as assigned JOB REQUIREMENTS: Education/Certifications: High School diploma or GED equivalent Experience: One to two years related experience and/or training; or equivalent combination of education and experience System Implementation preferred Knowledge/Skills/Abilities: Knowledge of Microsoft Excel; IDS systems; Power Sell software; EDI software and Microsoft Outlook Oral and written communication skills Time management 10 key skills Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of organization Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Good judgment is required for this position as there may be times when direct supervision may not be immediately available WORK ENVIRONMENT: Onsite Role: This position requires the associate to perform all duties at one of our UNFI locations, such as a distribution center or office Travel (Minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons PHYSICAL ENVIRONMENT/DEMANDS: Office Roles: Most work is performed in a temperature-controlled office environment Incumbent may sit for long periods of time at a desk or computer terminal While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday Stooping, bending, twisting, and reaching may be required in the completion of job duties Warehouse Roles: Ability to lift up to 75 pounds and to stand, walk, bend, stoop, twist, and turn frequently Exposed to temperatures ranging from -20 degrees below zero to 35 degrees Fahrenheit in Perishable Operation and 37 degrees to 90 degrees Fahrenheit in Grocery Operation Ability to do repetitious arm, wrist, and hand movements required for maintenance and service procedures Must be able to work with hands and arms overhead, and to work in or under the equipment Requires manual dexterity, overall coordination, and good balance to work both at ground level and in high places to perform job duties. Ability to operate work-related equipment Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus Woodstock Farms: Ability to work in an environment containing tree nuts, peanuts, soy, wheat, sesame, milk and different spices like pepper, chili, etc. ADDITIONAL INFORMATION: Interview Process: The selection process will likely consist of two rounds. The first round will be conducted virtually via Microsoft Teams, followed by a second round which will be an onsite interview Temporary to Permanent Opportunity: Conversion from a temporary to a permanent position will be based on business needs, attendance, and overall performance. Candidates demonstrating strong performance and reliability may be considered for permanent employment We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req UNFI-JB-687

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Job Title:Supervisor Department Name:Emergency Dept Access Service Status: Shift:Evening Pay Range: $54,600 - $66,300 Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The Compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience, Job Overview: Ensure that [unit/department/division] is in compliance with all applicable policies, laws and regulations Qualifications: Required: High School graduate Previous hospital or related healthcare experience preferably with some supervisory experience Strong supervisory / leadership skills Extensive knowledge of pre-admission, authorization, verification, insurance reimbursement contracts and departmental and system policies and procedures Extensive knowledge of legal aspects of Patient Access Services, including state federal regulations regarding Patient Access, medical legal deaths, living wills, organ donation, and other hospital responsibilities Ability to prioritize and delegate in response to multiple, changing demands. Strong Communication skills, both written and verbal Understand Patient Access Services potential positive or negative impact on the hospital accounts receivable, cash flow, and bad debt processes. Knowledge of on-line computer system application Ability to proactively identify the needs of the customers, creating and implementing change. Interpersonal abilities necessary to effectively deal with all levels of hospital personal as well as legal representatives, third party payors, patients, etc. Analytical skills necessary to comprehend complicated issues and formulate creative solutions for problem solving. Knowledge of applicable Joint Commission requirements. Scheduling Requirements: Shift- 3:00pm-11:00pm Monday - Friday with weekends; on call (24/7) Full Time Essential Functions: Assumes responsibility for the operation and management of the department in the absence of the Director. Managers and supervises the daily activities and workflows of Census Management ensuring timely and accurate bed assignment Ensures patient, physician, and nursing needs are met while maintaining alignment with the goals of Patient Access Services, both customer service and financial Plans and manages the pre-encounter process to include scheduling, pre-registration, registration, patient and family education, clinical and financial prerequisites, pre-certification, verification of benefits, utilization management, and patient / family communication Provides leadership and timely interaction with employees regarding staffing issues Provides 24-hour direction and guidance to staff. Monitors Admissions / Registration area activities and performance by analyzing and responding to available statistical data Monitors quality assurance standards, and when appropriate, recommends, implements and maintains standards, policies, and procedures to improve productivity and efficiently Interprets and explains complex activities to patients, physicians, and staff necessary for compliance with managed care contracts, as well as other insurance plans Recognizes learning and orientation needs of staff and participates with the trainer in meeting those needs. Questions and identifies possible areas for problem resolution to patient care Plans, schedules and organizes work, ensuring proper distribution of assignments and efficient utilization of personnel, space and facility Provides a workplace that exemplifies teamwork and customer service while treating all staff members with dignity and respect Monitors employees' individual performances as compared to standards for making periodic performance evaluation of employee fairly accurately and objectively Schedules and coordinates employees' PTO, sick time, and discretionary time off Maintains operations within budget and provides justification for variances to Director Maintains confidentiality of all information related to patients, medical staff, employees, and as appropriate, other information Demonstrates expertise in inpatient/outpatient hospitalization accessibility for Admission personnel, physicians and their designees, patient care units, ancillary areas, and patients Coordinates individual and group training Makes time to observe and study staff as they are working in real-time to identify skill deficiencies, process problems and procedural misunderstandings. Manages the training and orientation of new hires Conducts performance evaluations at the end of the introductory period, annually, and at any other timely counseling as needed Keeps a record of any verbal or written communication with staff Suggests action plans for immediate Correction of any disciplinary problems and plans follow-up meetings to assess progress. Ensures staff has effective work driver, work tools, and supplies to execute their assigned work tasks Ensures staff has effective work driver, work tools, and supplies to execute their assigned work tasks Reviews patients' charts for completion and accuracy and ensures the results are reported in a timely manner Develops, implements and manages continuous quality improvement procedures to systematically monitor quality of work Tracks key performance measure/ outcomes such as insurance denials, data accuracy, customer wait times, customer complaints and suggestions, compliance with government and system standards to maximize performance Provides the Director with regular updates/summaries of key performance indicators, quality review and feedback, and productivity / utilization of staff Resolves any problems with staff performance / quality of work, morale, customer complaints, backlogs in work, training deficiencies, staffing shortage, physician complaints, or problems with specific insurance contracts Ensures staff compliance with mandatory hospital wide education programs and other departmental in services/ training programs Develops and maintains positive working relationship with related department managers, ancillary areas, physician, nurses and other healthcare professionals Represent the Patient Access Services Department in meetings or on committees Verifies accurate completion of staff payroll functions Integrate the services with the Hospital's primary functions Coordinates/integrates inter-intradepartmental services Develop/implement Policies and Procedures that guide/support services Determine staff qualifications and competence. Continuously assess/improve department performance Maintain appropriate Quality Control programs. Ensure the department operations are effective and efficient Participate in orientation/continuing education of Department staff. Hold staff accountable for their responsibilities. Maintains the integrity of the department's payroll by ensuring that personnel are not paid for more paid time off than they are entitled to and premium overtime is kept to a minimum. Completes all staff introductory evaluations, annual evaluations and re-evaluations within the timelines outlined and in accordance with Human Resources policy. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Our client is a well-established law firm based in Northern NJ that is seeking a Legal Billing Coordinator to assist in their daily billing operations. Salary/Hourly Rate: $68k - $73k The Legal Billing Coordinator will join a team of 4 and work closely with Attorneys as well as Department Heads. This Legal Billing Coordinator reports directly to the Director of Billing for the firm. Responsibilities of the Legal Billing Coordinator: * The Legal Billing Coordinator will manage all client billing and discrepancies. * Assist in the month/quarter-end billing reporting. * Process billing edits and invoices promptly. * Manage electronic billing platforms. * Work closely with the firm's Attorneys. Required Experience/Skills for the Legal Billing Coordinator: * The Legal Billing Coordinator should have 2+ years of experience working in a law firm. * Technical with high attention to detail. * Ability to lead and communicate within the team. Preferred Experience/Skills for the Legal Billing Coordinator: * Knowledge of SurePoint software is a plus. Education Requirements: * Bachelor's degree is required. Benefits: * Client-provided benefits available, upon eligibility.

Job Description Billing Coordinator Salary: $55k - $70k Stable Law Firm seeks a Billing Coordinator to join their Team! Responsibilities · Handle billing for assigned Partner(s) · Coordinate new matter intake · Generate and distribute prebills · Finalize and send invoices to clients · Submit e-bills and manage electronic billing platforms · Handle appeals and billing rejections as needed · Monitor and follow up on invoices with open balances · Communicate and coordinate with attorneys, partners, and legal support staff · Perform other administrative or billing-related tasks as assigned · Hybrid work schedule may be considered Qualifications · Minimum of 2+ years of law firm billing experience · Previous experience of using SurePoint is preferred · High level of attention to detail and organizational skills · Strong written and verbal communication abilities · Tech-savvy with the ability to quickly learn new systems · Proficiency in Microsoft Word and Excel is helpful · Ability to handle confidential information with discretion · College degree required

This person will be tasked with handling all of the administrative activities related to the TRAC Services customer billing. The primary areas of focus for this role will be in creating and distributing invoices to customers (TRAC Services AR). The individual will support the management & control of onsite equipment at a facility utilizing Depot Systems, proprietary TRAC software and Microsoft products specifically Excel, Word, Power Point and Outlook. This person may also need to perform various ad hoc tasks in support of the record and data maintenance for a TRAC Services site. The individual will liaise with site staff to ensure accuracy of the facility endeavors. Responsibilities: * Creating and sending M&R invoices to multiple different customers. Ensure each invoice is complete and meets all the customer requirements. Submit invoices to customers in the manner they have instructed us and ensure each invoice is received by the customer without a reject (currently 5 different customer format requirements). Follow up on any rejections and errors. * Processing invoices to be paid. Each site receives any number of invoices for goods and services that must be processed for payment, e.g. validate service was rendered or product received, code each invoice, distribute to accounting for payment with all appropriate approvals. * Ensure the accurate input of all work orders and M&R PO's into computer systems; update inventory system of parts used for any repairs * Ensure all invoices are closed and exported for TRAC's financial record keeping and also for parts reconciliation. * Perform Data entry of transactions supporting any number of TRAC Services sites * Create and update various different reports requested by management * As requested prepare lists and other documents in support of site operations Qualifications: * Minimum of 2 years administrative/coordination experience in support of a production operation is preferred * Candidate must be PC literate with experience in MS Office Products, specifically Excel, Word, Outlook, Internet Explorer. * Candidate must be able to learn company proprietary software programs * Candidate must be detail oriented and able to work continuous hours in front of a computer * Must have good communication skills and able to build relationships and rapport with staff in remote locations * Must have flexibility for tasks and schedule * Ability to work within a process-oriented team atmosphere * Ability to type for extended periods of time in the performance of data entry functions * Ability to function effectively in a fast paced, team-oriented work environment * Ability to identify problems, process resolution and implement action or solutions timely * Ability to meet deadlines; prioritize workloads and handle multiple tasks Work Environment * This position may require periodic travel to a TRAC Services sites * This position may require periodic support of other local TRAC M&R activities

We are conducting a search for a Billing Coordinator to join a prestigious law firm. This opportunity is open across any of the firm's nationwide offices and offers a hybrid work schedule. The ideal candidate will have 2-3 years of law firm billing or accounting experience, strong attention to detail, and proficiency with 3E (preferred). This role is an excellent chance to join a leading firm known for its supportive culture, top-tier benefits, and career development opportunities. What You'll Do Review and edit pre-bills in response to attorney and secretary requests. Apply retainer funds and process write-offs in compliance with firm policy. Handle high-volume, complex billing including split-party billing, multiple discounts, and electronic billing. Research and resolve billing issues and respond to attorney/client inquiries. Review billing documentation for accuracy and finalize client invoices. Generate and distribute monthly billing reports. Utilize billing platforms such as TyMetrix, CounselLink, Tracker, and Datacert. Maintain strict confidentiality in handling firm and client matters. Assist with special projects and provide support on legal or financial inquiries as needed. What You'll Bring 2-3 years of billing or accounting experience in a law firm required. Proficiency in Microsoft Office and familiarity with 3E preferred. Strong organizational skills and ability to handle high-volume billing. Excellent communication skills with attorneys, staff, and clients. Experience with electronic billing systems (TyMetrix, CounselLink, Tracker, Datacert). High level of accuracy, discretion, and professionalism. What You'll Get Hybrid work flexibility. Heavily subsidized health insurance premiums. Firm-paid HSA contributions ($600-$1,200 annually). 100% firm-paid dental and vision insurance (employee only) + affordable dependent coverage. Life Insurance & Long-Term Disability Insurance fully covered by firm. Employee Assistance Program (EAP). 401(k) - Traditional & Roth options from day one with discretionary firm match. Additional tax-advantaged options: Flexible Spending & Dependent Care Accounts.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. KEY RESPONSIBILITIES: Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. Trains new staff on Bank's policies and procedures needed to perform their respective job function. Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: 5 - 7 years of related experience High school diploma or GED Interpretation of all loan documentation. Ability to exchange information clearly and concisely and to present ideas and report facts. Working knowledge of Horizon System, ACBS System, PC skills. Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. Take ownership of workflow and resolve problems with minimal to no supervision. Ability to multi-tasking is imperative. Excellent communication and organizational skills. Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $22.26 - $27.79 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

Job Description Ranked the overall #9 Best Civil Engineering Firm (of any size) to Work for in the Nation and residing on the list of the Engineering News Record (ENR)'s Top 500 Design Firms in the nation, TPD is currently hiring a part time Data Collection Specialist with a drone pilot license in Warren, NJ. Duties and Responsibilities include, but are not limited to: Perform field visits to collect various types of traffic data: Drone aerial photography and video MioVision camera and radar unit installations Manual traffic and parking counts Download, save and process video and other data Prepare field checklists: Measure roadway grades, widths, and distances Take site photographs Prepare intersection sketches Sight distance evaluations Inventory roadway signs, signal equipment, utility locations, etc. Communicate regularly with our traffic engineers and coordinate with equipment vendors, clients, and sub-contractors. Track count and data collection efforts on a monthly basis. Job Requirements High School Diploma or GED equivalent FAA Part 107 License Proficient in Microsoft Office, especially Excel 1-3 years of experience Candidates must have a valid driver's license Candidates must have access to reliable transportation Pay Range: $21/hour - $23/hour Don't meet every qualification or skill in the description? That's ok! We are fully committed to expanding our staff and culture to best serve our clients and our communities. If you are interested in this position but don't completely align with every qualification listed, we encourage you to apply. You may be what we are looking for, for this role or maybe for another open position. At TPD we exist to improve the quality of life for the public, and are dedicated to Moving Forward Together

Ranked the overall #9 Best Civil Engineering Firm (of any size) to Work for in the Nation and residing on the list of the Engineering News Record (ENR)'s Top 500 Design Firms in the nation, TPD is currently hiring a part time Data Collection Specialist with a drone pilot license in Warren, NJ. Duties and Responsibilities include, but are not limited to: Perform field visits to collect various types of traffic data: Drone aerial photography and video MioVision camera and radar unit installations Manual traffic and parking counts Download, save and process video and other data Prepare field checklists: Measure roadway grades, widths, and distances Take site photographs Prepare intersection sketches Sight distance evaluations Inventory roadway signs, signal equipment, utility locations, etc. Communicate regularly with our traffic engineers and coordinate with equipment vendors, clients, and sub-contractors. Track count and data collection efforts on a monthly basis. Job Requirements High School Diploma or GED equivalent FAA Part 107 License Proficient in Microsoft Office, especially Excel 1-3 years of experience Candidates must have a valid driver's license Candidates must have access to reliable transportation Pay Range: $21/hour - $23/hour Don't meet every qualification or skill in the description? That's ok! We are fully committed to expanding our staff and culture to best serve our clients and our communities. If you are interested in this position but don't completely align with every qualification listed, we encourage you to apply. You may be what we are looking for, for this role or maybe for another open position. At TPD we exist to improve the quality of life for the public, and are dedicated to Moving Forward Together Ranked the overall #9 Best Civil Engineering Firm (of any size) to Work for in the Nation and residing on the list of the Engineering News Record (ENR)'s Top 500 Design Firms in the nation, TPD is currently hiring a part time Data Collection Specialist with a drone pilot license in Warren, NJ. Duties and Responsibilities include, but are not limited to: Perform field visits to collect various types of traffic data: Drone aerial photography and video MioVision camera and radar unit installations Manual traffic and parking counts Download, save and process video and other data Prepare field checklists: Measure roadway grades, widths, and distances Take site photographs Prepare intersection sketches Sight distance evaluations Inventory roadway signs, signal equipment, utility locations, etc. Communicate regularly with our traffic engineers and coordinate with equipment vendors, clients, and sub-contractors. Track count and data collection efforts on a monthly basis. Job Requirements High School Diploma or GED equivalent FAA Part 107 License Proficient in Microsoft Office, especially Excel 1-3 years of experience Candidates must have a valid driver's license Candidates must have access to reliable transportation Pay Range: $21/hour - $23/hour Don't meet every qualification or skill in the description? That's ok! We are fully committed to expanding our staff and culture to best serve our clients and our communities. If you are interested in this position but don't completely align with every qualification listed, we encourage you to apply. You may be what we are looking for, for this role or maybe for another open position. At TPD we exist to improve the quality of life for the public, and are dedicated to Moving Forward Together

About the Role: The Collections Specialist plays a critical role in managing and optimizing the accounts receivable process within the transportation and warehousing industry. This position is responsible for ensuring timely collection of outstanding payments while maintaining positive relationships with clients and partners. The Collections Specialist will analyze customer accounts, identify delinquent payments, and implement effective collection strategies to minimize financial risk. They will collaborate closely with internal teams such as billing, customer service, and finance to resolve disputes and discrepancies efficiently. Ultimately, this role contributes to the company's cash flow stability and supports overall financial health by reducing overdue balances and improving collection rates. Minimum Qualifications: Bachelor's degree in finance, business administration, or related field. 3+ years proven experience in collections, accounts receivable, or credit management, preferably within transportation, logistics, or warehousing sectors. Strong knowledge of billing and invoicing processes, as well as relevant financial software and databases. Excellent communication and negotiation skills with the ability to handle difficult conversations professionally. Basic understanding of relevant laws and regulations governing debt collection practices. Experience with investigating deviances and off balances. Experience using transportation management systems (TMS) or enterprise resource planning (ERP) software, Great Plains, Concur, etc. Familiarity with credit analysis and risk assessment techniques. Certification in credit and collections (e.g., Certified Credit and Collection Professional) a plus. Responsibilities: Monitor and review customer accounts to identify overdue invoices and outstanding balances. Initiate contact with customers via phone, email, or written correspondence to request payment and negotiate payment plans when necessary. Investigate and resolve billing discrepancies or disputes in collaboration with internal departments and customers. Maintain accurate records of collection activities, customer communications, and payment agreements in the company's financial systems. Prepare regular reports on collection status, aging accounts, and recovery efforts for management review. Ensure compliance with company policies, industry regulations, and legal requirements related to collections. Work proactively to identify potential credit risks and recommend appropriate actions to mitigate financial exposure. Skills: The Collections Specialist utilizes strong communication and negotiation skills daily to engage with customers and resolve payment issues effectively. Analytical skills are essential for reviewing account statuses, identifying trends, and determining appropriate collection strategies. Proficiency with financial software and databases enables accurate tracking and documentation of collection activities, ensuring transparency and accountability. Knowledge of industry-specific regulations ensures that all collection efforts comply with legal standards, protecting the company from potential liabilities. collaboration and problem-solving skills facilitate coordination with internal teams to address disputes and improve overall collection processes. Demonstrated ability to work independently and as part of a cross-functional team. Strong problem-solving skills and attention to detail.

Job Description SUMMARY: The Accounts Receivable & Housing Assistance Program ("HAP") Administrator is responsible for managing the financial accounts of tenants, including rent collection, security deposit refunds, and Housing Assistance Program (HAP) administration. This position plays a vital role in developing and implementing strategies to collect outstanding debts, while ensuring full compliance with government assistance programs and internal financial policies. DUTIES AND RESPONSIBILITIES: Accounts Receivable & Collections Review and post all Accounts Receivable "AR" payments and charges/fees daily (both electronic and manual). Travel to local banks for manual deposits and company errands as needed. Respond to escalated tenant payment inquiries via in-person, phone, email, and chat. Develop and implement collection strategies to recover outstanding debts. Prepare and distribute late notices and collection correspondence per company policy. Monitor and initiate legal proceedings related to rent collection and evictions. Process and report bad debt accounts to collection agencies monthly. Negotiate payment plans, settlements, or other approved resolutions. Maintain accurate records of all collection activities. Security Deposit & Account Management Manage pre- and post-move-out inspections; apply damage charges accordingly. Oversee Security Deposit escrow accounts in collaboration with Corporate Accounting. Prepare former residents' security deposit dispositions accurately and promptly. Ensure timely processing of refunds and owner distributions within predefined deadlines. Reconcile deposit records with Corporate Accounting Department monthly. Ensure proper posting and collection of all fees (late, legal, pet, damage, lock-out, etc.). Housing Assistance Program ("HAP") Administration Distribute bulk rental assistance payments to the appropriate individual tenant accounts with accuracy and timeliness. Complete annual HAP tenant recertifications to ensure compliance with agency guidelines. Audit HAP tenant accounts to maintain up-to-date and accurate contract documentation. Coordinate with housing agencies and maintain relationships with agency administrators. Meet hard recurring deadlines on annual re-certification tasks for all HAP accounts. Compliance & Communication Conduct all activities in accordance with Fair Housing Laws and company policies. Maintain confidentiality and handle financial data responsibly. Prepare and present regular reports on collections status and financial activities to management. Attend required meetings, training sessions, and resident events. General Support Assist with phone coverage and service ticket submissions as needed. Provide customer service in the absence of forward-facing customer service agents. Perform additional tasks as assigned by management.

The Collections Representative is responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiation payment plans and maintaining accurate records of all interactions all while ensuring compliance with relevant laws and regulations. Essential Job Functions Contacting Customers: Reach out to customers through phone, email, or mail to discuss overdue accounts and arrange for payment. Negotiating Payment Plans: Collaborate with customers to establish manageable payment plans while ensuring timely debt recovery. Updating Account Information: Maintain accurate records of customer interactions, payment agreements, and account statuses in the company's database. Researching Accounts: Investigate and analyze customer accounts to understand the reasons for non-payment and determine the best course of action. Collaborating with Team Members: Work on-site with coworkers, management, and other departments to resolve customer issues and ensure accurate account information. Participate in on-site training and development activities to enhance skills and performance. Compliance: Ensure all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA). Problem-Solving: Identify and address any issues or disputes that arise during the collection process, working to find solutions that are acceptable to both the company and the customer. Customer Service: Provide excellent customer service by being empathetic, professional, and respectful during all interactions with customers. Monitoring Accounts: Regularly review account statuses to identify any changes or improvements and take appropriate action. Physical Abilities Sitting for Extended Periods: Ability to sit comfortably for long periods while making calls and working on a computer. Manual Dexterity: Efficient use of a keyboard and mouse for data entry and navigating software applications. Speaking Clearly: Strong verbal communication skills for effective negotiation and conveying information. Hearing Ability: Good hearing to understand customer responses during phone conversations. Visual Ability: Ability to read and review documents, screens, and reports accurately. Communication Skills Auditory Abilities: Active listening to understand customer concerns and ensure accuracy during conversations. Verbal Communication: Clear and confident speaking to convey information, persuade customers, and build rapport. Written Communication: Professional and clear writing for emails, messages, and accurate documentation. Reading and Comprehension: Understanding company policies, analyzing account details, and solving problems using written information. Qualifications High school diploma or equivalent. Previous experience in collections, customer service, or related field. Strong negotiation and communication skills. Proficiency in using computer software and databases. Knowledge of relevant laws and regulations, such as the FDCPA. This is to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this Company. This job description is not to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Iselin, Wood Ave Division: Air & Sea Job Posting Title: Assistant Credit Controller, Collections Specialist Time Type: Full Time Collections Specialist DSV North America | Accounts Receivable Department DSV Air & Sea, Inc., a global leader in transport and logistics, is seeking a results-oriented Collections Specialist to join the Accounts Receivable team at our US Headquarters in Iselin, NJ (MetroPark area). This vital, in-office position is responsible for managing a multi-million dollar portfolio, ensuring timely payment of outstanding receivables, and resolving complex payment issues to maintain DSV's strong liquidity and positive customer relationships. Key Responsibilities The specialist will execute proactive collection strategies and manage the full cycle of account resolution: Portfolio Management: Manage collection requirements for a multi-million dollar portfolio of accounts. Customer Communication: Effectively communicate with customers (verbal and written) to secure the collection of outstanding accounts receivable. Issue Resolution: Resolve customer discrepancy claims and nonpayment issues by collaborating with Billing and Sales Administration. Financial Processing: Process credit card transactions, refunds, adjustments, and prepare recommendations for write-offs. Account Service: Provide ongoing customer service, including data submission of invoices, generating statements, and handling special requests. Reporting: Generate status reports detailing portfolio aging and payments. Documentation: Prepare required documentation for placing accounts with third-party collections agents. Team Support: Support the Credit & Collection Management team with special projects and provide coverage for colleagues as needed. Minimum Qualifications Experience: A minimum of two years' experience in credit and collections. Education: Bachelors or Associates degree, or equivalent post-high school education/training. Technical Proficiency: Demonstrated ability to use Microsoft applications, specifically advanced Excel skills. SAP experience is a strong asset. Professional Skills: Strong oral and written communication skills. Ability to handle multiple projects and prioritize tasks effectively. Required to interact professionally with customers and internal departments at all times. Ability to work both independently and collaboratively as part of a team. Industry: Shipping experience is preferred but not required. Compensation & Details Location: This is a full-time, in-office role at our US Headquarters in Iselin, NJ. Remote work is not available. For this position, the expected base pay range is $22.50 - $30.50 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. 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