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Collections representative jobs in Greenburgh, NY

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  • Account Representative

    Crown Equipment Corporation 4.8company rating

    Collections representative job in White Plains, NY

    Who We Are: Be part of an innovative, technology-driven and growing organization! As one of the world's largest lift truck manufacturers, our innovative and diverse workforce is dedicated to defining the future of the material handling industry. We have a reputation for award-winning product design, advanced engineering and technology and commitment to sustainability. With more than 20 manufacturing facilities worldwide and over 500 retail locations in 80 plus countries, we take pride in providing our customers a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. At Crown, we know that our employees are the driving force behind our success. We support our employees and their professional goals because an investment in our people is an investment in our future. Job Posting External This position is based out of Crown's Hicksville, NY branch location and will provide coverage to the surrounding areas. Job Responsibilities: Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives. Develop existing accounts and seek new business. Analyze opportunities, identify key personnel, and develop strong business relationships. Consult and problem solve to enhance the Company's position in existing and target accounts. Develop a territory management plan to maximize time with customers. Develop sales strategies, proposals, and forecasts. Develop and conduct product demonstrations and sales presentations. Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information. Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters. Qualifications: High school diploma or equivalent. Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus. Knowledge of the entire sales process. Strong communication, organizational, and time management skills. Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. Intermittent computer skills including a working knowledge of Microsoft Office Suites. Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees. Benefits include: Competitive Wages. The pay range for this position starts at $1,000 - 1,100, but is commensurate with skills and related experience. Health/Dental/Vision/Prescription Drug Plan with a company contribution to each Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) 401K Retirement Savings Plan Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings Paid Parental Leave Paid Holidays Paid Vacation Employee Assistance Program (EAP) Tuition Reimbursement up to $5,250 per calendar year EOE Veterans/Disabilities
    $1k-1.1k weekly 4d ago
  • Customer Service Representative

    Upshot Recruiting

    Collections representative job in Norwalk, CT

    Title: Customer Service Representative / Inside Sales Pay Range: competitive salary, bonus opportunity Benefits: Employee Health Benefits 100% Covered, 401K Growth Opportunity: rapidly growing company that will have many opportunities for promotions Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide accurate information regarding products and services to enhance customer satisfaction. • Perform data entry tasks to maintain up-to-date customer records and interactions. • Conduct outbound calling to existing clients for follow up on customer feedback or promote new services. • Collaborate with team members to resolve complex customer issues effectively. • Maintain a positive attitude while managing multiple tasks in a fast-paced environment. Ideal Candidate Profile: • Excellent verbal and written communication skills • Strong client service orientation with the ability to empathize with customers' needs. • Experience with order management systems and CRM software is a plus. • Ability to communicate efficiently while engaging with customers on various platforms. • Sales experience is beneficial for promoting products and services effectively. • multilingual abilities are a plus
    $29k-38k yearly est. 2d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Collections representative job in White Plains, NY

    Are you ready to be a part of something meaningful? We're partnering with an innovative client in the healthcare industry who is seeking an exceptional Customer Service Representative to join their team! This is an incredible opportunity to make a difference in people's lives while thriving in a supportive, engaging workplace. What you'll do: As a Customer Service Representative, you'll be an integral part of the team, supporting patients and ensuring their needs are met while delivering an exceptional customer experience. Your key responsibilities will include: Answering inbound calls: You'll be the friendly voice on the other end of the line, assisting customers with their inquiries and guiding them through company processes. Processing orders: Accurately entering orders into the company's software system and ensuring they are successfully processed and shipped. Follow-ups: Building trust with customers as you track and confirm order shipments, keeping them fully informed along the way. Troubleshooting and resolving issues: Acting as a problem-solver, you'll tackle technical product issues with a solutions-oriented approach. Cultivating positivity: Bring your “can-do” attitude to work, an openness to new ideas, and a dedication to making every customer interaction count. Being the spark of positivity: Show up with a smile, adding value to the workplace culture while supporting your teammates, suppliers, and customers. What we're looking for: Our client is searching for candidates who are: Outgoing, empathetic, and passionate about delivering exceptional customer service. Detail-oriented with stellar organizational skills to ensure timely processing of orders. Adaptable and open to learning new systems and processes. Capable of thriving in a fast-paced environment with a proactive mindset. If you're someone who loves solving problems, enjoys supporting people in their moments of need, and is excited about creating meaningful connections, this role is perfect for you. Why should you apply? Join a company that values its employees and customers equally. This is an opportunity to work with a small, welcoming team that celebrates positivity and collaboration. You'll also contribute to a healthcare organization that's genuinely making a difference in its community. Take the next step in your career, apply today! Your smile, attitude, and customer-focused mindset could be exactly what our client is looking for.
    $30k-37k yearly est. 1d ago
  • Customer Service Representative- ERISA Fidelity Department

    Colonial Surety Company

    Collections representative job in Woodcliff Lake, NJ

    Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!
    $45k yearly 3d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Collections representative job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 4d ago
  • Commercial Lines Customer Service Representative

    Strategic Insurance Partners-Sip

    Collections representative job in Nutley, NJ

    About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $30k-39k yearly est. 1d ago
  • Customer Service Representative

    Conduet

    Collections representative job in Jersey City, NJ

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge
    $30k-39k yearly est. 1d ago
  • Billing Coordinator

    Atrium Staffing

    Collections representative job in Little Falls, NJ

    Join a respected law firm located in Madison, NJ, known for its collaborative culture and commitment to excellence. With a strong presence in the region, the firm provides comprehensive legal services across multiple practice areas, serving a diverse client base. They are currently expanding their team and looking to add a Billing Coordinator. The team values precision, professionalism, and proactive client service, making it an ideal environment for growth-oriented professionals. Salary/Hourly Rate: $70k - $75k Position Overview: The firm is seeking a Billing Coordinator with 3 - 4 years of legal billing experience. This hybrid role offers a mix of remote flexibility and in-office collaboration. The ideal Billing Coordinator will be detail-oriented, proactive, and experienced in managing the full billing cycle in a legal environment. Responsibilities of the Billing Coordinator: * Prepare, edit, and finalize monthly client invoices using legal billing software (SurePoint). * Collaborate with attorneys to ensure billing guidelines are followed. * Resolve billing discrepancies and respond to client inquiries. * Process time transfers, write-offs, and adjustments. * Generate billing reports and assist with collections. * Maintain accurate billing records and support audits as needed. Required Experience/Skills for the Billing Coordinator: * 3 - 4 years of billing experience in a law firm. * Proficiency in legal billing software and Microsoft Excel. * Strong understanding of legal billing procedures and client guidelines. * Excellent communication and organizational skills. * Ability to work independently and meet deadlines in a hybrid work environment. Education Requirements: * Bachelor's degree in Accounting and out of law is required. Benefits: * Health, dental, and vision insurance. * 401(K) with firm match. * Paid time off (vacation, sick leave, and personal days). * Collaborative and inclusive work culture.
    $70k-75k yearly 9d ago
  • Billing Coordinator - Garden City

    Friedman Vartolo LLP

    Collections representative job in Garden City, NY

    Job Description The Company Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 300+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe. The Position Friedman Vartolo LLP is seeking a Legal Billing Coordinator to join its accounting department. The Billing Coordinator ensures the Firm tracks and collects billable fees and costs consistently and correctly. This position supports the day-to-day operations of the firm by ensuring the Firm charges its clients appropriately and collects payments in a timely manner. In this role, you will be requesting and receiving fee approvals from clients, invoicing, reviewing case management system activity, and handling general billing inquires. This position requires accurate and reliable managing of financial records and processing business transactions. Strong attention to detail and organizational skills are essential. A strong degree of computer knowledge is required. Responsibilities Request and receive approval from clients to bill excess fees Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives Thoroughly review case management system to ensure accurate billing of work completed Prepare invoices for submission to clients by reviewing and attaching necessary supporting documents such as third party receipts, bills, court filings, fee approvals Communicate with attorneys and paralegals to ensure timely and accurate billing Assist in resolving billing inquiries and issues Maintain detailed, accurate and up to date billing records Review and prioritize unbilled fees and costs based on case activity and client deadlines Work independently on assigned workload but also be able to collaborate with team members Assist managers with other billing, A/R and A/P tasks as needed Requirements Comfortable working with numbers Proficient with Microsoft Excel and other Office applications Superior organizational, resourcefulness, multi-tasking and time management skills Excellent written and verbal communication skills Ability to determine areas of weakness and find creative solutions to improve efficiency Experience in legal billing or foreclosure default processing a plus Compensation/Benefits We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations. Location This position is located in our Garden City office. Job Posted by ApplicantPro
    $43k-63k yearly est. 22d ago
  • Legal Billing Coordinator

    Scarinci Hollenbeck, LLC 4.3company rating

    Collections representative job in Little Falls, NJ

    Job Description LEGAL BILLING COORDINATOR About Scarinci Hollenbeck: Scarinci Hollenbeck is a growing practice of over 60 experienced attorneys. We serve the niche practice areas most often required by the owners and leaders of corporations. We offer a full range of services and have developed our business law practice with the expertise and specialization necessary to serve our clients as they adapt to the shifting economic landscape. Job Summary: Reporting to the Billing Manager, this role will be responsible for billing activities in accordance with policies and procedures; reviews and verifies attorney billing against client terms; assists in the implementation of client electronic billing systems; enters and submits billing into manual and electronic billing systems; acts as a liaison between client adjusters and firm attorneys, hearing representatives, and legal paraprofessionals. Essential Duties/Responsibilities: Prepares client invoices for designated clientele and support team by deadline. Provides strong customer support to internal and external parties. Prints, distributes, and organizes monthly prebills. Drafts, and reviews monthly prebills after attorney review. Interacts face to face with attorneys regarding billing entries and matters. Runs all Accounts Receivables and unbilled time reports for billing attorneys. Edits pre-bills, makes changes on pre-bills for approved write-offs, and transfers as needed. Identifies any unbilled time and discrepancies by working with assigned attorneys. Analyzes billing statistics and resolves billing inquiries from attorneys and/or management. Submits invoices. Attends and addresses client requests for invoice reprinting as directed. Supports Assistant Controller in collecting payments for the firm while maintaining compliance. Performs special projects and other related duties as assigned. Education and Required Skills: High School diploma or equivalent required, some college preferred. 2+ years of law firm experience. 3-5 years of billing experience. Ability to prioritize and manage time effectively, and problem solve. Ability to work independently and take initiative. Basic math skills and basic understanding of clerical and administrative procedures. Demonstrated ability to maintain confidentiality. Experienced data entry skills. Highly organized while working in a fast-paced environment. Strong attention to detail, and strong written and verbal communication skills. Strong proficiency with Microsoft Office Suite, including intermediate proficiency in Excel. Team player and ability to collaborate as needed. Proficiency with E-billing software required, particularly experience with Collaborati, Tymetrix, Counsel Link, Courselink, and with software such as Elite 3.10 & 3E, and Legal Tracker. Work Hours: In office work at Little Falls, NJ location five days per week. Full-time, non-exempt, Monday to Friday 9:00 a.m. - 5:00 p.m. (one hour lunch). Overtime (over 40 hours) may be required from time to time. Compensation range $32/hr - $35/hr (dependent upon relevant experience). Scarinci Hollenbeck is an Equal Opportunity Employer.
    $32-35 hourly 9d ago
  • Loan Servicing Representative IV (Consumer)

    Provident Bank 4.7company rating

    Collections representative job in Ridgefield, NJ

    How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the lead level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. Typically, the incumbent is in charge of the particular specialty area. KEY RESPONSIBILITIES: Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. Trains new staff on Bank's policies and procedures needed to perform their respective job function. Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: High school diploma or GED 7 or more years of related experience Interpretation of all loan documentation. Ability to exchange information clearly and concisely and to present ideas and report facts. Working knowledge of Horizon System, ACBS System, PC skills. Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. Take ownership of workflow and resolve problems with minimal to no supervision. Ability to multi-tasking is imperative. Excellent communication and organizational skills. Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. HAZARDS Mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $25.33 - $31.69 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
    $25.3-31.7 hourly 3d ago
  • Collections Specialist

    Butler Recruitment Group

    Collections representative job in Carle Place, NY

    Job Description Collections Specialist: Long Island, NY Our client is a mid-sized law firm with offices around the tri-state and Florida. They have an immediate need for a Collections Specialist, reporting into the Director of Finance. This position is hybrid (after an initial period of in-office training for approximately 4 weeks), located in their Long Island, NY office. RESPONSIBILITIES Meet with and assist Billing Attorneys with collection efforts Contact clients for payment when directed by Billing Attorneys Review aged accounts receivable for invoices requiring follow up Follow up with Billing Attorneys on aged invoices and offer collection assistance Send payment reminders along with invoice copies Prepare and send collection letters when Billing Attorney agrees Perform accounts receivable write offs when applicable and approved Review e-billing web sites for invoice status and implement procedures for timely identification of e-billing rejections Analyze invoice deductions to inform/implement procedures to minimize in the future Maintain spreadsheets for Billing Attorneys of aged items/appealed items and deadlines Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department Ad hoc requests and special projects EXPERIENCE 4 year college degree 3+ years of collections experience Law firm or professional service experience a plus Experience with Aderant and e-billing websites a plus Proficient in Microsoft Excel and Word PROFESSIONAL ATTRIBUTES Strong work ethic, self-starter Comfortable with technology and learning system functionality Customer service oriented Excellent interpersonal skills Attention to detail Quick learner Ability to multi-task and prioritize Strong communication and organizational skills The annualized salary range for this position is $70,000 to $85,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Salary is accompanied by a comprehensive benefits plan.
    $70k-85k yearly 9d ago
  • Collections Specialist

    Topaz HR

    Collections representative job in Nanuet, NY

    Job Description Our client is the premier pharmacy partner for long-term-care communities that share their commitment and priority to patient care first. The company has transformed the conventional medication management process by being high-touch and patient-focused. Our client works tirelessly to streamline the often-disjointed communication process between the integral stakeholders in the medication ordering and administration life cycle. This is accomplished by simplifying processes, educating, and communicating frequently. The comprehensive technology solutions and breadth of pharmaceutical products and services allow our client to be nimble and creative in offering the right service to meet every unique customer need. The company understands its customers' needs and upholds the industry's highest standards with strict adherence to federal and state regulations. Position Overview Our client is seeking a meticulous and detail-oriented Collections Specialist experienced in pharmacy billing, with knowledge of Durable Medical Equipment (DME) claims processing under Medicare Part B for residents in assisted living facilities. The ideal candidate possesses extensive knowledge of Medicare guidelines, documentation compliance, claim submission, and follow-up to ensure timely reimbursement and minimal claim denials. Location: Bardonia, NY Reports To: Billing Department Schedule: Onsite Employment Type: Full-Time Salary Range: $60,000 - $75,000 USD/Annually Key Responsibilities Prepare and submit DME claims to Medicare Part B, ensuring accuracy and full compliance with regulatory requirements. Verify patient eligibility and insurance coverage, with attention to assisted living facility billing requirements. Ensure all documentation meets Medicare standards. Track, monitor, and proactively follow up on outstanding claims, denials, and payment discrepancies. Manage collections for patient and insurance accounts, including monitoring aging reports, identifying delinquent accounts, and prioritizing collection efforts. Review, reconcile, and resolve billing discrepancies or disputes promptly to ensure accurate patient invoices. Collaborate with billing and accounts receivable teams to address invoicing errors or issues impacting collections. Maintain accurate and organized billing records and reports for internal audits. Stay current on Medicare Part B policies and changes affecting DME billing. Communicate professionally with facility staff, patients, and families regarding billing inquiries and payment arrangements. Physical Demands The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Primarily office-based with extended periods of sitting, computer usage, and phone communication. Regular handling of documentation and participation in meetings. Qualifications Minimum of 1-3 years of collections experience in DME and pharmacy billing, specifically with Medicare Part B. Strong knowledge of HCPCS codes, insurance verification processes, and claims management/processing. Experience working with assisted living facilities or similar long-term care environments required. Proficiency with medical billing software and Electronic Health Records (EHR) systems. Excellent attention to detail, problem-solving, and organizational skills. Strong communication skills for working with patients, families, and facility staff. Compensation The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today's market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance. EEO Statement Topaz HR is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, national origin, age, disability, or any other status protected by applicable law. Our client values diversity and is committed to creating an inclusive environment for all employees. Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client. Powered by JazzHR DqRssCm0uw
    $60k-75k yearly 2d ago
  • Billing Coordinator Woodland Park CVC

    St. Joseph's Healthcare System 4.8company rating

    Collections representative job in Woodland Park, NJ

    Responsible for performing a variety of billing functions to minimize accounts receivable and enhance collection; specializes in physician-based settings and/or hospital-based settings such as physician offices, group practices, multispecialty clinics, HOPD, surgical centers and specialty centers. Works in a timely and courteous manner when responding to patients, physicians or insurance company inquiries. Serves as a resource person for ALL department staff on questions regarding billing and claims issues. Work requires a High School diploma or equivalent and up to two years billing and coding experience plus three months of on the job training and orientation. Proficient knowledge of Microsoft Office preferred. CPC (Certified Professional Coder) or CCS (Certified Coding Specialist) certification is preferred.
    $50k-63k yearly est. Auto-Apply 28d ago
  • Billing Coordinator Woodland Park CVC

    St. Joseph's Health 4.8company rating

    Collections representative job in Woodland Park, NJ

    Responsible for performing a variety of billing functions to minimize accounts receivable and enhance collection; specializes in physician-based settings and/or hospital-based settings such as physician offices, group practices, multispecialty clinics, HOPD, surgical centers and specialty centers. Works in a timely and courteous manner when responding to patients, physicians or insurance company inquiries. Serves as a resource person for ALL department staff on questions regarding billing and claims issues. Work requires a High School diploma or equivalent and up to two years billing and coding experience plus three months of on the job training and orientation. Proficient knowledge of Microsoft Office preferred. CPC (Certified Professional Coder) or CCS (Certified Coding Specialist) certification is preferred.
    $53k-65k yearly est. Auto-Apply 27d ago
  • Retail Keyholder- Sono Collection

    Lovisa

    Collections representative job in Norwalk, CT

    Job Description Join the Lovisa America team: It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. The Key Holder Role: The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you're a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you! Must be 18yrs and older to apply! Our Brand: Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers. We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It's about the customer, always” in everything we do. Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members. Lovisa Benefits: - Ongoing training, mentoring and support for personal and career growth. - Generous product discount. - Incentives galore. - Ear piercing training. - A culture that is committed to continuous improvement! - Opportunity to join one of Australia's fastest and most successful global retail brand! What we are looking for! - Do you have a strong desire to deliver an exceptional experience to your customer? - You possess strong time management and organizational skills - You thrive off challenge and reward - Have you got prior experience working in Retail/Hospitality? - Can you create a positive team environment? - Will you aim to ensure the store always looks presentable and inviting to our customers? To be successful in this role you will have: - Prior experience for a retailer or hospitality - Ability to perform in a fast-paced, high-volume environment - Exceptional communication skills - A Passion for retail and fashion! We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
    $33k-47k yearly est. 22d ago
  • Collections Specialist

    American Orthopedic Partn

    Collections representative job in Garden City, NY

    Job Description : New York Sports and Joints is a rapidly growing orthopaedic practice founded in 2010. We provide top-notch orthopedic care and handle billing services for multiple physicians and Physician Assistants. With a focus on No-Fault and Worker's Compensation cases, we have a diverse and dynamic patient population. Location: Garden City, New York Summary: As a Collections Specialist at New York Sports and Joints, you will play a crucial role in following up with insurance companies on unpaid medical bills. Your responsibilities will include reviewing medical documentation, calling and emailing insurance carriers to find issues preventing our bills from being paid, and resolving those issues. Job Responsibilities: Request additional medical records as needed to complete documentation requirements. Review the patient's Electronic Medical Records (EMR) to gather information Communicate collections issues to the Billing Manager and Physicians when necessary. Ensure pre-certifications/authorizations are valid for the performed procedures. Assist in resolving billing issues, such as rejections and non-paid accounts. Stay updated on changes in legislative regulations affecting collections Required Education & Experience: High School diploma/GED One (1) years of experience in health insurance billing or reimbursement Additional Skills Advanced knowledge of collections (Orthopedics) Advanced knowledge of ICD-10-CM, CPT, third-party procedures, and requirements regarding benefit structures, insurance verification, referrals, and authorizations Familiarity with electronic health records (EHR) Intermediate proficiency with office software (Microsoft Office) Excellent verbal and written communication skills Excellent interpersonal skills Strong critical thinking skills Ability to maintain confidentiality and professionalism Ability to work independently with minimal supervision Ability to analyze and make recommendations based on documentation and data Ability to convey complex or technical information in an easy-to-understand manner We offer a comprehensive benefits package that includes paid holidays, 3 weeks vacation, and 5 sick days, as well as healthcare and financial wellness benefits. Compensation for this role will be determined based on the candidate's qualifications, skills, competencies, and experience. New York Sports and Joints is an equal opportunity workplace and an affirmative action employer. We value diversity and do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Please note that we participate in E-Verify to ensure authorization to work in the U.S. If you're ready to join a dynamic and growing orthopaedic practice and make a difference in healthcare billing and coding, apply today!
    $31k-47k yearly est. 16d ago
  • Collections Specialist

    Dasmen Residential

    Collections representative job in Ramsey, NJ

    DASMEN Residential is seeking an organized and detail-oriented Collections Specialist to be based out of the Ramsey, NJ headquarters. The ideal candidate for this role will have experience in collections, accounting/finance, administration, and industry experience in property management. Responsibilities: Process payments mailed to the corporate office in a timely manner (checks, money orders, etc.) Apply payments to the appropriate resident account in the Yardi system Create weekly/monthly reports on all payment activities and collections to update the leadership team Work with Property Managers and on-site staff to make sure systems are updated with incoming payments and all accounts are up to date. Coordinate with the Operations and Accounting departments on all payment collection activities. Must be able to work with minimal supervision Requirements: Strong communication skills in English, both verbal and written Bilingual in Spanish preferred Excellent organizational skills and attention to detail required Minimum 3 years of collections/accounting experience required Must be tech-savvy and able to learn new computer systems quickly Intermediate math skills & prior experience handling checks, money orders, and financial transactions Must work out of the Ramsey, NJ office (no remote work)'' Why You Should Work for DASMEN: Competitive salary & high bonus potential Medical, Dental, Vision Insurance Generous vacation and sick leave policy Extensive Paid Holidays Employee recognition and awards Free life insurance Short term disability Company-wide events A work family you can always rely on Employee Mentorship program Reimbursement program for industry schooling Employee housing discount Awarded Best Places to Work by multiple organizations Associate referral bonus Paid maternal and paternal leave Ongoing training Internal growth opportunities
    $34k-52k yearly est. 60d+ ago
  • Collections Specialist (Bilingual - Spanish)

    Specialty Capital

    Collections representative job in Great Neck, NY

    We are a driven group of people that believe we can have a significant impact on the small business finance industry. Specialty Capital was founded on the premise that honest finance partners can help small businesses get through challenging times and resolve their cash flow problems. Our risk infrastructure is iterated constantly, and we are quick enough to make decisions. Our company benefits from market turbulence. We think outside the box. We are currently looking for an experienced and motivated Collections Specialist to join our dynamic collections team. Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments. Responsibilities: - Supervise assigned accounts to identify unresolved debts. - Develop effective repayment plans. - Follow-up with clients on overdue accounts. - Oversee all monthly payments and refunds. - Research and implement effective collection techniques. - Perform all administrative duties related to ensuring office efficiency. - Create periodic reports to management. - Respond to client account queries in a timely and professional manner. Requirements: - A minimum of 3 year experience in a similar role in the financial services industry (have worked for banks on the collection side) - Strong understanding of billing and collection processes. - Outstanding communication and interpersonal skills. - Highly-skilled in negotiation. - Good administrative skills. -Able to speak Spanish is an asset
    $31k-47k yearly est. 28d ago
  • Collections Specialist

    Craft Recruiting

    Collections representative job in Great Neck, NY

    Collections Specialist -Fintech / Small Business Lending Salary: $60, 000 -$80, 000 + Bonus We have partnered with a Fintech company delivering fast, flexible capital to small and medium-sized businesses. Their collections team is expanding -and they're looking for a hands-on Collections Specialist who's ready to take ownership of complex deals, work closely with leadership, and help shape a growing operation. What You'll Do •Manage a portfolio of delinquent accounts and work directly with business owners to negotiate payment plans, resolve disputes, and maintain positive relationships. •Take owneership of more complex recoveries and develop strategies to improve overll collction rates. •Analyze account histories to prioritize recovery efforts and implement tailored strategies that improve collection performance. •Serve as the escalation point between front-line teams and management __ the "second voice"before senior leadership gets involved. •Ensure full compliance with all applicable regulations (FDCPA, TCPA, etc.). •Provide timely, accurate reporting on recovery progress and account status. What We're Looking For •1 + years of hands-on collections experience, ideally in small business, used auto, or consumer lending environments. •Strong negotiation and communication skills with the ability to de-escalate and find solutions. •Comfort working in a metrics-driven environment with clear performance targets. •Proficiency in CRM or collections software and Excel. • Spanish fluency highly preferred. Why Join You'll be part of a team that believes in moving fast, taking ownership, and treating every client with respect. This is a chance to make a direct impact in a results-oriented environment with strong leadership support and room for advancement. Collaborative and upbeat culture where leadership rolls up their sleeves. Monthly town halls, shout-outs, and performance bonuses. Tight-knit team with genuine camraderie. Convenient Nassau county location - two blocks from Great Neck train station. Opportunity to grow as the company scales and take on senior strategy roles over time.
    $31k-47k yearly est. 29d ago

Learn more about collections representative jobs

How much does a collections representative earn in Greenburgh, NY?

The average collections representative in Greenburgh, NY earns between $23,000 and $43,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Greenburgh, NY

$32,000
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