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  • Supervisor of Physician Billing / 2

    The Goodkind Group, LLC 4.0company rating

    Collections representative job in Farmingdale, NY

    Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position requires Medical Coding Certification, three (3) years or supervisory experience, three (3) years of Insurance Follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for as appropriate. Performs follow-up on receivables and posting for patients and third party accounts. Duties and Responsibilities · Acts as liaison between upper Management and Staff. · Oversees the units daily work activities. · Conducts on job training and seminars · Maintains current AR and productivity reporting. · Provides scheduling of weekly work direction. · Implementation of quality control measures - HIPPA and laws of the medical field. · Assists in the implementation of approved administrative systems. · Monitors information related to operations. · Ensures billing is submitted accurately and timely. · Follow-up on open account receivables via phone calls to the carriers or their website(s). · Ensures accuracy of adjustments balances. · Assists internal and external customers regarding questions on third party billing. · Handles patient complaints to conclusion. · Recommends appropriate personal actions for staff. · Full knowledge of company policies and procedures. · Performs other job related duties as assigned or when necessary, and unrelated duties in times of emergency. Education and Experience · High School diploma and GED · College preferred · Minimum of 3 years experience in Supervisory capacity · Any appropriate combination of education and experience Knowledge and Skills · Knowledge of HIPPA Regulations and maintains current industry knowledge · Proficient in EPIC application · Full knowledge of the New York State Third Party Regulation · Credit and collections practices · Good organizational and communication skills · Computer literacy · Displays courtesy, tact, and diplomacy when dealing with employees, patients, physicians and outside institutions. Refers matters outside scope of own duties to appropriate others as needed. REQUIRED Licenses/Certifications: · Certified Professional Coder (CPC) or · Certified Coding Specialist (CCS) or · Certified Coding Specialist Physicians (CCSP)
    $49k-77k yearly est. 1d ago
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  • Physician Billing Supervisor

    TBG | The Bachrach Group

    Collections representative job in Melville, NY

    Physician Billing Supervisor of Insurance Follow-Up Healthcare Industry Salary: $65,000 - $80,000 We are seeking an experienced Billing Supervisor to oversee daily revenue cycle and billing operations. This role serves as a key liaison between upper management and staff, ensuring accurate billing, timely follow-up on accounts receivable, compliance with regulations, and high-quality customer service. The ideal candidate has strong supervisory experience, deep knowledge of medical billing and coding, and the ability to lead teams in a fast-paced healthcare environment. Key Responsibilities Act as a liaison between upper management and staff. Oversee daily unit operations and workflow. Conduct on-the-job training and provide ongoing staff support. Maintain accounts receivable and productivity reporting. Schedule and assign weekly work direction for staff. Implement and monitor quality control measures, including HIPAA compliance and regulatory updates. Assist with implementation of approved administrative systems and procedures. Monitor operational data and billing-related information. Ensure billing is submitted accurately and in a timely manner. Perform follow-up on open accounts receivable, including payer phone calls and portal reviews. Ensure accuracy of adjustments, balances, and third-party billing. Assist internal and external customers with billing-related inquiries. Handle patient complaints through resolution. Prepare performance evaluations and recommend appropriate personnel actions. Maintain full knowledge of company policies and procedures. Perform additional job-related duties as assigned or as needed in emergency situations. Education & Experience High School Diploma or GED required; college education preferred. Minimum of 3 years of supervisory experience. Combination of education and experience will be considered. Required Skills & Knowledge Strong knowledge of HIPAA regulations and healthcare compliance standards. Proficiency with Epic healthcare applications. Full knowledge of medical terminology, ICD-9/10, and CPT coding. Understanding of New York State third-party regulations. Knowledge of credit and collection practices. Strong organizational, communication, and leadership skills. Computer literacy and ability to manage reporting and data. Professional demeanor with courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external partners. Required Certifications Certified Professional Coder (CPC), or Certified Coding Specialist (CCS), or Certified Coding Specialist - Physician (CCSP)
    $65k-80k yearly 3d ago
  • Customer Service Representative

    Esquire Bank 4.4company rating

    Collections representative job in Jericho, NY

    Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.
    $40k-55k yearly 12h ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Collections representative job in Port Washington, NY

    Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $31k-37k yearly est. 2d ago
  • Customer Service Representative

    Amphenol RF

    Collections representative job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 12h ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Collections representative job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 12h ago
  • Credit and Collection Representative

    Purolator International 4.5company rating

    Collections representative job in Jericho, NY

    Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada's largest leading integrated freight, package, and logistics solutions provider. You can learn more about us on YouTube and LinkedIn. When we say we're the best, we're not just tooting our own horn. We're incredibly proud of the many awards we've won for shipping to, from, and within Canada. Purolator International provides a "Best in Class" Total Rewards package to employees and their families. Medical & Prescription Drugs (80%+ premium paid by Employer) Employer Funded Health Savings Account (H.S.A) Dental and Vision plans Employer funded Short/Long Term Disability & Life Insurance Accident, Hospital & Critical Illness Plans Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary) Annual Bonus Incentive Plan Paid Time Off Including: 15 Vacation Days, 10 Sick Days, 4 Personal Days Paid Holidays 100% Paid Extended Parental/Maternity Leave Program 100% subsidized pay Military/Reserves Leave Program Tuition Assistance Wellness Program Identify Theft Protection Discount Program Pet Insurance Discount Program We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc. Description What will you be doing? The Credit and Collections Representative will be responsible for contacting customers whose account balances are past their contractual payment terms to facilitate the collection of outstanding balances. This function requires use of an ERP system and knowledge of freight invoicing. Where are you located? Jericho, NY What are your hours? Monday - Friday, 8:30am -5:00pm (Hybrid - 3 days in the office) Responsibilities Specifically target customers whose accounts receivable balances are over 60 days past due while also working to maintain customers' AR balances within contractual terms. Contact delinquent customers/freight auditors to diagnose reasons for non-payment. Ensure customers/freight auditors receive invoices in correct format by working with IT and support branch personnel in helping resolve billing issues in a timely manner. Answer and/or direct customer invoice inquiries. Generate and send customer statements by downloading invoice information from AR systems and importing them into an excel format so that data can be manipulated to customer needs. Meet with Collections Supervisor on a weekly basis to discuss top delinquent accounts. Further discussions will be held on an account level to discuss what immediate actions are being taken to resolve delinquent issues of each account. Carry out other duties as appropriate and as assigned by their manager. Experience Who are you? 5+ years of collections experience Must have proficiency with MS Office applications. Microsoft Excel skills are necessary. Must have comprehensive experience with Pivot Tables and VLOOKUP. Ability to engage in creative problem solving and effectively adaptability to changes in processes and methodologies. Nice to have Freight Forwarding & Freight Auditor website experience a plus. Project Management experience a plus. Education Minimum Associates' degree in business-related concentration or equivalent work experience. Working conditions under which the job is performed include but are not limited to concentrated visual or auditory attention, repetitive movements (i.e., typing, data entry, communicating via email), heavy volume of data files, extensive sitting during work hours. The base salary range for this role is $58,016 - $70,344. Actual base pay offered may vary depending on job-related knowledge, skills, experience, and other factors permitted by law. Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences. Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require an accommodation during the recruitment process, we will work with you to meet your needs. Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program ***************** Any offer of employment is contingent upon the results of the Company's lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.
    $58k-70.3k yearly 4d ago
  • Accounts Receivable Specialist

    Talently

    Collections representative job in Uniondale, NY

    Salary: $21-$24/hr depending on experience Skills: Accounts Receivable Management, Medical Billing, Insurance Denial Resolution, ICD-10/CPT Coding, Microsoft Excel About the Hospitals and Health Care Company / The Opportunity: Join a leading company in the Hospitals and Health Care industry that provides essential management services to medical practices, enabling physicians and therapists to focus on delivering superior patient care. Based in Uniondale, NY, this is a full-time, on-site opportunity for an Accounts Receivable Specialist to take ownership of the A/R and collections processes across a diverse network of practices. You will contribute vital support to financial operations while advancing your expertise in a fast-growing, patient-centered sector. Responsibilities: Oversee accounts receivable management for multiple medical groups, payors, and specialties. Follow up with insurance companies regarding unpaid or denied claims to maximize reimbursement. Resolve claim errors and submit corrected claims for payment. Prepare and submit appeal letters to insurance carriers for contested denials. Identify denial patterns and report payer issues to management. Recommend account adjustments and maintain accurate documentation of collection activities. Support collections efforts in line with company policies, ensuring compliance with legal requirements. Assist team members with additional tasks as needed and maintain knowledge of various billing applications. Must-Have Skills: Minimum high school diploma or equivalent required. At least 2 years of experience in accounts receivable and denial management across multiple insurance carriers and medical specialties. Strong understanding of payers, medical insurance terminology, and managed care regulations. Knowledge of ICD-10 and CPT codes for accurate claim processing. Proficient in Microsoft Excel and Word as well as insurance web portals. Superior customer service and clear communication skills. Ability to meet high productivity and accuracy standards in a detail-oriented environment. Nice-to-Have Skills: Experience with various medical billing applications. Self-starter with strong problem-solving abilities. Strong team player capable of supporting colleagues on additional assignments. Familiarity with local coverage determination policies. Knowledge of collection policies within the healthcare sector.
    $21-24 hourly 3d ago
  • Billing Coordinator - Law firm exp. Required

    Fawkes IDM

    Collections representative job in Hackensack, NJ

    Responsibilities: Compile and bill attorney hours to clients every month. Reviews and edits pre-bills in response to attorney and assistant requests. Apply retainer funds as directed by attorney. Process write-offs following Firm policy. Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills). Ability to handle a high volume of bills per month. Ability to effectively interact and communicate with attorneys, assistants, and clients. Review and verify accuracy of billing and supporting documentation as required. Research and respond to inquiries regarding billing issues and problems. Create new billing formats as needed. Create billing schedules and various other billing analyses as required. Creates and prints final client billing. Creates and distributes monthly reports. Is familiar with and applies Firm billing policies. Ensures strict confidentiality at all times. Assists with special projects as needed. Requirements 4+ years of hands-on billing experience in a law firm. Elite 3E, Aderant (or equivalent accounting software) experience. Demonstrated proficiency with MS Office. Ability to multi-task and prioritize. Ability to organize work flow and use time efficiently. Ability to show strong attention to detail. Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings.
    $48k-71k yearly est. Auto-Apply 60d+ ago
  • Billing Coordinator

    Foundit Talent

    Collections representative job in Hackensack, NJ

    Our client is seeking an experienced Billing Coordinator to join their New Jersey office. This is a hybrid position offering the opportunity to work both remotely and on-site. The ideal candidate will have a strong background in legal billing and a keen attention to detail. Key Responsibilities: Prepare and edit client invoices in compliance with firm policies and specific client billing guidelines. Manage electronic billing (E-billing) processes and ensure timely submission of bills through various client billing platforms. Review and verify billing data to ensure accuracy and completeness of all billable time and expenses. Collaborate with attorneys, paralegals, and administrative staff to resolve billing discrepancies. Respond to client inquiries regarding invoices, payment status, and billing questions. Process write-offs in accordance with firm policy. Generate complex bills that may include multiple discounts, split-party billing, and custom formats. Handle a high volume of invoices monthly while maintaining accuracy and efficiency. Communicate effectively with attorneys, legal assistants, and clients regarding billing matters. Customize and create new billing formats as required. Assist in preparing monthly and quarterly billing reports for internal management. Qualifications: Minimum of 3 years of hands-on billing experience in a law firm setting. Experience with Elite 3E, Aderant, or similar legal accounting software. Proficient in Microsoft Office Suite, particularly Excel and Word. Strong organizational, communication, and problem-solving skills. Ability to work independently and manage multiple tasks in a fast-paced environment.
    $48k-71k yearly est. 60d+ ago
  • Legal Billing Coordinator

    Beahired

    Collections representative job in Hackensack, NJ

    A prestigious Am 100 law firm, is seeking a Billing Coordinator. Responsibilities include: Preparing and editing client invoices according to firm policies and client specifications. Managing E-billing procedures effectively. Ensuring the accuracy of billing data and that all billable activities and expenses are recorded. Collaborating with attorneys, paralegals, and other staff to resolve billing issues. Addressing client inquiries about billing and payments. Processing write-offs in compliance with firm policy. Generating complex bills promptly, including handling multiple discounts by matter, split-party billing, and electronic bill preparations. Managing a high volume of monthly bills. Maintaining effective communication with attorneys, staff, and clients. Creating new billing formats as required and assisting with the preparation of periodic billing reports for management. Required Skills: Minimum of 3 years of direct billing experience in a law firm environment. Experience with Elite 3E, Aderant, or similar accounting software. Proficient in Microsoft Office. Excellent multitasking, prioritization, and organizational skills. High attention to detail and ability to work efficiently under pressure. Proactive in anticipating work needs and able to operate with minimal direction. Willingness to work flexible hours, including possible weekends or evenings. This position demands someone who can perform at high levels in a dynamic work environment and adapt quickly to changing priorities. Hybrid schedule - 3 days onsite, days are determined by Dept Chief
    $48k-71k yearly est. 60d+ ago
  • Accounts Receivable Collector

    Wilson Elser 4.4company rating

    Collections representative job in White Plains, NY

    Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Accounts Receivable Collector position. The Position This is an excellent opportunity for recent college graduates with about a year or more of professional office experience looking to take on a fast-paced role in a national law firm, as well as more experienced candidates with hands-on A/R experience looking to continue to develop their skills. Key Responsibilities: To produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances. Review and reconcile payment applications by analyzing historical information. Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria. Tracking website status of invoices that are submitted electronically. Confirming that payments have been received from electronically submitted invoices including successfully appealed items. Record all collection activities within the assigned database. Communicate all collection activities with the assigned Partner. Analyze partial payments received from Clients and participate in the appeal process and write-offs. Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts. Regularly inform management on all progress and significant developments in the performance of primary responsibilities. Independently produce quality work products. Qualifications Preferred Education & Experience: Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable Industry Knowledge: Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes. Technical Proficiency: Creating a basic worksheet Data entry and data formatting Performing calculations in an Excel worksheet by using basic formulas such as SUM Identifying, sorting, and filtering data Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size. VLOOKUP, XLOOKUP, pivot tables, conditional formatting BillBlast experience Strong command of Microsoft Office, specifically Outlook and Excel. Excel must have knowledge is as follows: Aderant, AS400 and Minisoft ARCS is advantageous but not required. Organizational Skills: Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity. Communication: Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients. Additionally, ability to read cursive. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $50,000 - $70,000 USD Why Should You Apply? Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at *********************************. Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here. California Residents may review our CCPA notice for applicants and employees here. #ZR
    $50k-70k yearly Auto-Apply 10d ago
  • Captain - Customer Service

    Daveandbusters

    Collections representative job in Westbury, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 60d+ ago
  • Collections Specialist

    Rivkin Radler LLP 4.2company rating

    Collections representative job in Uniondale, NY

    Rivkin Radler LLP is looking for a strong candidate to join the Finance team as a Collections Specialist, reporting directly to the Director of Finance and Collections Specialist. RESPONSIBILITIES Meet with and assist Billing Attorneys with collection efforts Contact clients for payment when directed by Billing Attorneys Review aged accounts receivable for invoices requiring follow up Follow up with Billing Attorneys on aged invoices and offer collection assistance Send payment reminders along with invoice copies Prepare and send collection letters when Billing Attorney agrees Perform accounts receivable write offs when applicable and approved Review e-billing web sites for invoice status and implement procedures for timely identification of e-billing rejections Analyze invoice deductions to inform/implement procedures to minimize in the future Maintain spreadsheets for Billing Attorneys of aged items/appealed items and deadlines Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department Ad hoc requests and special projects EXPERIENCE 4 year college degree 3+ years of collections experience Law firm or professional service experience a plus Experience with Aderant and e-billing websites a plus Proficient in Microsoft Excel and Word PROFESSIONAL ATTRIBUTES Strong work ethic, self-starter Comfortable with technology and learning system functionality Customer service oriented Excellent interpersonal skills Attention to detail Quick learner Ability to multi-task and prioritize Strong communication and organizational skills The annualized salary range for this position is $70,000 to $85,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.
    $70k-85k yearly 60d+ ago
  • Loan Servicing Representative III (Consumer)

    Provident Bank 4.7company rating

    Collections representative job in Ridgefield, NJ

    How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. KEY RESPONSIBILITIES: Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. Trains new staff on Bank's policies and procedures needed to perform their respective job function. Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: 5 - 7 years of related experience High school diploma or GED Interpretation of all loan documentation. Ability to exchange information clearly and concisely and to present ideas and report facts. Working knowledge of Horizon System, ACBS System, PC skills. Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. Take ownership of workflow and resolve problems with minimal to no supervision. Ability to multi-tasking is imperative. Excellent communication and organizational skills. Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $22.26 - $27.79 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
    $22.3-27.8 hourly 4d ago
  • USA and Canada Billing Sr. Analyst

    3M Companies 4.6company rating

    Collections representative job in Bogota, NJ

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: Collaborate with Innovative 3Mers Around the World As a USA and Canada (USAC) Billing Senior Analyst, you will play a key role in the billing processes for 3M customers in the United States & Canada. In this role you will be able to manage, escalate, and resolve errors on customer invoices to ensure they are posted to the customers' accounts correctly and on time. The Impact you will make in this role: Duties include but are not limited to: * Creating, maintaining, and updating various daily reports using Microsoft Excel. Ensuring data accuracy and providing insights based on the data. * Leading and follow up of billing projects to ensure the continuity and competition of operations. * Identifying and correcting errors and inaccuracies that impact billing or revenue recognition and escalate to appropriate stakeholders. * Communicating clearly, effectively and appropriately within the team, across organizations and externally with the ability to tailor language, message and content to the target audience. Your Skills and Expertise To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications: * Bachelor's degree or higher (completed and verified prior to start) AND two (2) years of experience engaging and servicing customers, in a Billing, Issue Resolution, Finance, Customer Support/Service role in a private, public or government environment * English level: B2+ or higher (English level is very important for this role) Additional qualifications that could help you succeed even further in this role include: * Advance English level C2 is highly desired. * Intermediate to advanced Excel skills including familiarity with conditional formulas, vlookup and pivot tables. * Ability to work independently while managing activities and projects with strong accountability and time management skills. * Experience with Power BI, Access, and Automation tools. * Ability to complete detailed repetitive tasks in a timely manner and to keep track of ongoing pending requests. * Ability to communicate in writing and verbally using local languages. * Experience in ERP and CRM systems (SAP and Salesforce) * Experienced with cross-functional project leadership preferred * Self-motivated, and able to work effectively, in cross-functional groups, and with internal and external customers * Ability to resolve conflicts effectively and take the initiative to resolve issues before they become problems * Ability to follow through with commitments and show concern for the needs of others * Clear and conceptual thinking ability; excellent judgment and discretion * Prefers to stay busy with a full workload and enjoys meeting challenges * Ability to handle work-related stress; handle multiple priorities simultaneously; and meet deadlines Work location: * Work Location: This role follows an on-site working model, requiring the employee to work at least four days a week at the Colombia Office. * Travel: N/A * Relocation: N/A Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M. 3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
    $56k-87k yearly est. Auto-Apply 23d ago
  • Retail Keyholder- Sono Collection

    Lovisa

    Collections representative job in Norwalk, CT

    Job Description Join the Lovisa America team: It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. The Key Holder Role: The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you're a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you! Must be 18yrs and older to apply! Our Brand: Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers. We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It's about the customer, always” in everything we do. Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members. Lovisa Benefits: - Ongoing training, mentoring and support for personal and career growth. - Generous product discount. - Incentives galore. - Ear piercing training. - A culture that is committed to continuous improvement! - Opportunity to join one of Australia's fastest and most successful global retail brand! What we are looking for! - Do you have a strong desire to deliver an exceptional experience to your customer? - You possess strong time management and organizational skills - You thrive off challenge and reward - Have you got prior experience working in Retail/Hospitality? - Can you create a positive team environment? - Will you aim to ensure the store always looks presentable and inviting to our customers? To be successful in this role you will have: - Prior experience for a retailer or hospitality - Ability to perform in a fast-paced, high-volume environment - Exceptional communication skills - A Passion for retail and fashion! We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
    $33k-47k yearly est. 2d ago
  • Collections Specialist (Bilingual - Spanish)

    Specialty Capital

    Collections representative job in Great Neck, NY

    We are a driven group of people that believe we can have a significant impact on the small business finance industry. Specialty Capital was founded on the premise that honest finance partners can help small businesses get through challenging times and resolve their cash flow problems. Our risk infrastructure is iterated constantly, and we are quick enough to make decisions. Our company benefits from market turbulence. We think outside the box. We are currently looking for an experienced and motivated Collections Specialist to join our dynamic collections team. Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments. Responsibilities: - Supervise assigned accounts to identify unresolved debts. - Develop effective repayment plans. - Follow-up with clients on overdue accounts. - Oversee all monthly payments and refunds. - Research and implement effective collection techniques. - Perform all administrative duties related to ensuring office efficiency. - Create periodic reports to management. - Respond to client account queries in a timely and professional manner. Requirements: - A minimum of 3 year experience in a similar role in the financial services industry (have worked for banks on the collection side) - Strong understanding of billing and collection processes. - Outstanding communication and interpersonal skills. - Highly-skilled in negotiation. - Good administrative skills. -Able to speak Spanish is an asset
    $31k-47k yearly est. 13d ago
  • Collections Specialist

    Craft Recruiting

    Collections representative job in Great Neck, NY

    Collections Specialist -Fintech / Small Business Lending Salary: $60, 000 -$80, 000 + Bonus We have partnered with a Fintech company delivering fast, flexible capital to small and medium-sized businesses. Their collections team is expanding -and they're looking for a hands-on Collections Specialist who's ready to take ownership of complex deals, work closely with leadership, and help shape a growing operation. What You'll Do •Manage a portfolio of delinquent accounts and work directly with business owners to negotiate payment plans, resolve disputes, and maintain positive relationships. •Take owneership of more complex recoveries and develop strategies to improve overll collction rates. •Analyze account histories to prioritize recovery efforts and implement tailored strategies that improve collection performance. •Serve as the escalation point between front-line teams and management __ the "second voice"before senior leadership gets involved. •Ensure full compliance with all applicable regulations (FDCPA, TCPA, etc.). •Provide timely, accurate reporting on recovery progress and account status. What We're Looking For •1 + years of hands-on collections experience, ideally in small business, used auto, or consumer lending environments. •Strong negotiation and communication skills with the ability to de-escalate and find solutions. •Comfort working in a metrics-driven environment with clear performance targets. •Proficiency in CRM or collections software and Excel. • Spanish fluency highly preferred. Why Join You'll be part of a team that believes in moving fast, taking ownership, and treating every client with respect. This is a chance to make a direct impact in a results-oriented environment with strong leadership support and room for advancement. Collaborative and upbeat culture where leadership rolls up their sleeves. Monthly town halls, shout-outs, and performance bonuses. Tight-knit team with genuine camraderie. Convenient Nassau county location - two blocks from Great Neck train station. Opportunity to grow as the company scales and take on senior strategy roles over time.
    $31k-47k yearly est. 60d+ ago
  • Collections

    Talent Navigators

    Collections representative job in Danbury, CT

    Researches account activity and resolves past due accounts through extensive contact with customers. Duties And Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform a variety of duties associated with improving cash flow and minimizing bad debt write-offs. Initiates telephone, written, and/or email contact with internal & external customers with amounts past due, determining reason and arranging for collection or adjustment to correct errors in accounts. Negotiates payment plans with customers; follows guidelines for follow-up on payment plans. Reviews deadlines for collection action events, initiates collection activities. Resolves and/or escalates collection disputes; makes inquiries, researches, and communicates with internal and external customers. Performs severance activities after approvals; stop service, cancellation & container removal. Maintains records of all delinquent accounts by logging collection notes and dispositioning transactions in various collections systems. Performs write-offs, processes payments and recoveries. Handles telephone inquiries from customers. Prepares Collection Reports for Supervision as requested. Other duties as assigned. Qualifications Education and Experience Education: High School Diploma or GED (accredited) Experience: 2+ years previous collections or customer service experience Other Knowledge, Skills Or Abilities Required Basic financial skills including knowledge of commonly used collections practices and procedures. Proficient in working on a PC, and competent in the use of Microsoft Office. Full proficiency in Excel, Outlook, and Word. Ability to interact and communicate effectively, orally and in writing. Possesses a positive attitude. Applicable training/experience in a call center environment with commercial customers and business to business collections or customer service. Job Type: Full-time Temp to hire
    $33k-47k yearly est. 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Greenwich, CT?

The average collections representative in Greenwich, CT earns between $25,000 and $45,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Greenwich, CT

$33,000
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