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Collections representative jobs in Hamilton, NJ - 730 jobs

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  • Customer Service Representative

    Risus Talent Partners

    Collections representative job in Newtown, PA

    Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program
    $28k-36k yearly est. 1d ago
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  • Customer Service Representative

    LHH 4.3company rating

    Collections representative job in Bensalem, PA

    Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $22 hourly 3d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Collections representative job in Edison, NJ

    We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills
    $29k-36k yearly est. 3d ago
  • Customer Service Representative

    Randstad USA 4.6company rating

    Collections representative job in Burlington, NJ

    We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment. What You'll Do: Actively listen to customer inquiries to provide accurate information on products, parts, and services. Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments. Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules. Essential Qualifications: High school diploma, GED, or equivalent experience. 0-1 year of experience in a customer-facing or professional office environment. Exceptional phone handling skills and the ability to practice active, responsive listening. Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite. What We Offer: $22 per hour competitive compensation M-F, 20 hours per week part time schedule Enjoy a balanced schedule with in-office collaboration Monday through Wednesday. Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP). 401(k) plan with company match and life insurance. For a faster response, please email your resume to ****************************** with "CSR" in the subject line.
    $22 hourly 5d ago
  • Accounts Receivable Analyst

    NMS Labs 4.4company rating

    Collections representative job in Horsham, PA

    Title: Accounts Receivable Analysts (2 openings) Department: Finance Job Type: Regular Full-Time Shift: 1st Schedule: Hybrid - Monday- Friday, 8:30am to 5:00 pm - 3 days in the office (Tuesday, Thursday and 1 other day of your choice.) Summary: NMS Labs has developed an extensive menu of more than 2,500 tests to support clients in forensic, criminalistic, public health and clinical fields. For over 50 years, our clients have relied on NMS Labs for unique testing solutions that demonstrate our company core values of Quality, Integrity, Service, Innovation and Engagement. As we work to increase the company's positive impact on public health and public safety, we are seeking talented professionals to join us for the journey! We invite you to learn more about our company by visiting NMSLabs.com. Job Summary: We are seeking an Accounts Receivable Analyst to perform daily accounting, billing and pricing duties as assigned, to promote the efficiency of the department and meet reporting deadlines, collections of accounts, and special projects as assigned by the manager. Major Duties and Responsibilities for Level II Code paperwork for miscellaneous customers (via lookup in Workorder Viewer) with the account numbers and make copies for accounts receivable records. Monitor TIQ Billing mailbox daily and forward to appropriate party to respond. Contact clients to request payment on past due accounts. Mail, e-mail, or fax invoices per the client's request. Enter adjustments and account updates sent to TIQ-Billing prior to generating invoices. Correct pricing related to Accumulated Charge Warnings prior to generating invoices. Enter Specimen Retention charges monthly. Generate, print, and sort invoices and review for accuracy. Create revised invoices for clients with special requirements as requested. Work with Sales and Client Services to resolve issues or answer questions about client invoices. Ensure all receipts have been properly posted to customer accounts and all adjustments have been properly recorded. Monitor Aged Account Receivable and Power BI DSO reports on a regular basis to identify delinquent accounts. Ensure all receipts have been properly posted/applied to customer accounts and all adjustments have been properly recorded. Prepare account analysis spreadsheets for various client accounts as needed. Prepare journal entries for the monthly close as assigned. Assist with various audits as needed Other duties as assigned. Major Duties and Responsibilities for Level III Able to satisfactorily accomplish all job responsibilities in Level I and II. Manage high volume, and variety of complex special billing requirements. Manage the processing of pre-payments required for Miscellaneous account samples Requirements for Level II: Bachelor's degree with concentration in Accounting or Finance with a minimum 5 years of A/R experience OR Associate degree with concentration in Accounting or Finance with minimum of 7 years of A/R experience. OR High School Diploma with a minimum of 10 years of A/R experience AND Working knowledge of MS Office Requirements for Level III: Bachelor's degree with concentration in Accounting or Finance with minimum 8 years A/R experience OR Associate degree with concentration in Accounting or Finance with minimum of 10 years OR High School Diploma with a minimum of 10 years of A/R experience AND Working knowledge of MS Office Knowledge, Skills & Abilities: Ability to work in a culturally diverse environment, showing respect, patience, professional attitude and kindness to co-workers. Ability to comprehend regulations and SOPs and apply them to work operations. Ability to hear and to read, write and understand the English language. Good decision making and problem-solving skills. Possesses good general ledger knowledge Good Microsoft Office skills - Excel, Word, Outlook. Excellent phone etiquette with clients and co-workers. Able to work independently and with minimal supervision. Able to plan and accomplish departmental goals and meet deadlines. Excellent organizational skills, analytical skills, and attention to detail. Knowledge of generally accepted accounting principles and be able to apply them effectively. Strong verbal and written communication skills, with ability to interact at all levels of management. Physical Demands: Ability to talk, hear, stand, reach with hands and arms, and use hands and fingers to manipulate instrument/equipment controls, computer keyboard, office equipment, objects, or tools Moving from one work location to another to sit and stand, sometimes for extended periods of time Vision (with correction) including color, distance, peripheral vision, depth perception, and the ability to adjust focus Offers of employment are made contingent upon a nationwide background investigation and urine drug screen with results satisfactory to standards of employment at NMS. *We are an equal opportunity employer and will not discriminate against any employee or applicant for employment because of race, creed, sexual orientation, color, religion, gender, sex, sex identity, gender identity, national origin, age, marital status, citizenship status, otherwise qualified disability, or protected veteran status (disabled , Armed Forces Service Medal, recently separated, active duty or campaign badge).
    $36k-48k yearly est. 4d ago
  • Billing Specialist

    Allstar Staffing Group

    Collections representative job in Philadelphia, PA

    We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
    $30k-41k yearly est. 5d ago
  • Customer Service and AR Specialist

    Addison Group 4.6company rating

    Collections representative job in North Wales, PA

    Customer Service & Accounts Receivable Specialist (Confidential) 📍 Montgomery County, PA | Onsite 🕒 Full-Time | Temp-to-Hire The Opportunity Addison Group is working with a small, well-established organization seeking a Customer Service & Accounts Receivable Specialist to support daily operations. This role is ideal for someone who enjoys interacting with people, working with numbers, and becoming a trusted internal resource. What You'll Be Responsible For Acting as a key point of contact for inbound inquiries from customers and partners Supporting billing, payment processing, and basic accounts receivable follow-up Maintaining accurate records and updating internal systems Assisting with general office coordination and administrative tasks Partnering closely with accounting and leadership to keep operations running smoothly What We're Looking For Prior experience in customer service, billing, AR, collections, or bookkeeping Strong communication skills and a professional demeanor Comfort navigating technology and learning new systems quickly Detail-oriented with strong follow-through Able to manage multiple responsibilities in a small-team environment Why This Role Temp-to-hire opportunity with long-term intent Stable, mission-driven organization Consistent Monday-Friday schedule Supportive team with hands-on training Competitive pay and strong benefits upon conversion About Addison Group Addison Group is a national staffing firm specializing in Finance & Accounting, HR, IT, and Administrative placements. We partner with clients to deliver long-term hires that fit both skillset and culture. 👉 All inquiries and applications will be handled confidentially.
    $33k-41k yearly est. 3d ago
  • Billing Coordinator

    Interpool Inc. Dba Trac Intermodal

    Collections representative job in Princeton, NJ

    This person will be tasked with handling all of the administrative activities related to the TRAC Services customer billing. The primary areas of focus for this role will be in creating and distributing invoices to customers (TRAC Services AR). The individual will support the management & control of onsite equipment at a facility utilizing Depot Systems, proprietary TRAC software and Microsoft products specifically Excel, Word, Power Point and Outlook. This person may also need to perform various ad hoc tasks in support of the record and data maintenance for a TRAC Services site. The individual will liaise with site staff to ensure accuracy of the facility endeavors. Responsibilities: Creating and sending M&R invoices to multiple different customers. Ensure each invoice is complete and meets all the customer requirements. Submit invoices to customers in the manner they have instructed us and ensure each invoice is received by the customer without a reject (currently 5 different customer format requirements). Follow up on any rejections and errors. Processing invoices to be paid. Each site receives any number of invoices for goods and services that must be processed for payment, e.g. validate service was rendered or product received, code each invoice, distribute to accounting for payment with all appropriate approvals. Ensure the accurate input of all work orders and M&R PO's into computer systems; update inventory system of parts used for any repairs Ensure all invoices are closed and exported for TRAC's financial record keeping and also for parts reconciliation. Perform Data entry of transactions supporting any number of TRAC Services sites Create and update various different reports requested by management As requested prepare lists and other documents in support of site operations Qualifications: Minimum of 2 years administrative/coordination experience in support of a production operation is preferred Candidate must be PC literate with experience in MS Office Products, specifically Excel, Word, Outlook, Internet Explorer. Candidate must be able to learn company proprietary software programs Candidate must be detail oriented and able to work continuous hours in front of a computer Must have good communication skills and able to build relationships and rapport with staff in remote locations Must have flexibility for tasks and schedule Ability to work within a process-oriented team atmosphere Ability to type for extended periods of time in the performance of data entry functions Ability to function effectively in a fast paced, team-oriented work environment Ability to identify problems, process resolution and implement action or solutions timely Ability to meet deadlines; prioritize workloads and handle multiple tasks Work Environment This position may require periodic travel to a TRAC Services sites This position may require periodic support of other local TRAC M&R activities
    $48k-71k yearly est. Auto-Apply 60d+ ago
  • Billing Coordinator

    Trac Intermodal 4.8company rating

    Collections representative job in Princeton, NJ

    This person will be tasked with handling all of the administrative activities related to the TRAC Services customer billing. The primary areas of focus for this role will be in creating and distributing invoices to customers (TRAC Services AR). The individual will support the management & control of onsite equipment at a facility utilizing Depot Systems, proprietary TRAC software and Microsoft products specifically Excel, Word, Power Point and Outlook. This person may also need to perform various ad hoc tasks in support of the record and data maintenance for a TRAC Services site. The individual will liaise with site staff to ensure accuracy of the facility endeavors. Responsibilities: * Creating and sending M&R invoices to multiple different customers. Ensure each invoice is complete and meets all the customer requirements. Submit invoices to customers in the manner they have instructed us and ensure each invoice is received by the customer without a reject (currently 5 different customer format requirements). Follow up on any rejections and errors. * Processing invoices to be paid. Each site receives any number of invoices for goods and services that must be processed for payment, e.g. validate service was rendered or product received, code each invoice, distribute to accounting for payment with all appropriate approvals. * Ensure the accurate input of all work orders and M&R PO's into computer systems; update inventory system of parts used for any repairs * Ensure all invoices are closed and exported for TRAC's financial record keeping and also for parts reconciliation. * Perform Data entry of transactions supporting any number of TRAC Services sites * Create and update various different reports requested by management * As requested prepare lists and other documents in support of site operations Qualifications: * Minimum of 2 years administrative/coordination experience in support of a production operation is preferred * Candidate must be PC literate with experience in MS Office Products, specifically Excel, Word, Outlook, Internet Explorer. * Candidate must be able to learn company proprietary software programs * Candidate must be detail oriented and able to work continuous hours in front of a computer * Must have good communication skills and able to build relationships and rapport with staff in remote locations * Must have flexibility for tasks and schedule * Ability to work within a process-oriented team atmosphere * Ability to type for extended periods of time in the performance of data entry functions * Ability to function effectively in a fast paced, team-oriented work environment * Ability to identify problems, process resolution and implement action or solutions timely * Ability to meet deadlines; prioritize workloads and handle multiple tasks Work Environment * This position may require periodic travel to a TRAC Services sites * This position may require periodic support of other local TRAC M&R activities
    $49k-71k yearly est. 21d ago
  • Loan Servicing Representative IV (Commercial)

    Provident Bank 4.7company rating

    Collections representative job in Woodbridge, NJ

    How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the lead level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. Typically, the incumbent is in charge of the particular specialty area. KEY RESPONSIBILITIES: Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. Trains new staff on Bank's policies and procedures needed to perform their respective job function. Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: High school diploma or GED 7 or more years Interpretation of all loan documentation. Ability to exchange information clearly and concisely and to present ideas and report facts. Working knowledge of Horizon System, ACBS System, PC skills. Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. Take ownership of workflow and resolve problems with minimal to no supervision. Ability to multi-tasking is imperative. Excellent communication and organizational skills. Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. HAZARDS Mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $25.33 - $31.69 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
    $25.3-31.7 hourly 60d+ ago
  • Collections Specialist

    Collabera 4.5company rating

    Collections representative job in Philadelphia, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze/monitor client A/R account balances for past due • Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) • Utilize collections tools and workflow to manage contacts • Escalate collection issues to field finance managers and business as needed • Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved • Ensure all work is performed in accordance with targets • Plan and organize work so that Service Level Agreement objectives are realized • Contribute ideas and actions towards the continuous improvement of processes within area of influence • Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards People Qualifications Qualifications: • 2+ years' experience in business -to- business collections • Fluency in French and English languages • Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool) • Experience in a shared services/internal service delivery role desirable • Professional Services (e.g. consulting, auditing, project-based) industry experience • Skilled in customer service interactions • Understanding of accounting processes • Being adaptable to learn new processes, concepts, and skills • Good data entry skills • Ability to pay attention to detail • Ability to resolve exceptions and disputes • Ability to work well under pressure and meet deadlines Additional Information To know more about the position, please contact: Sagar Rathore ****************************** ************
    $40k-65k yearly est. Easy Apply 19h ago
  • E-Billing Coordinator (Law Firm Experience)

    Sourcepro Search

    Collections representative job in Philadelphia, PA

    SourcePro Search is conducting a search for a motivated E-Billing Coordinator with over 5 years of experience in a law firm setting for a leading law firm located in Philadelphia. Preferred qualifications include proficiency in Elite Enterprise, Aderant, eBilling Hub, and experience with eBilling vendor applications. Responsible for overseeing and optimizing billing and electronic billing operations for both domestic and international clients and vendors. The ideal candidate will demonstrate robust analytical skills and exceptional customer service abilities. What You'll Do: Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security. Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues. Maintain profile for each electronic billing vendor being utilized, including policies and contact information. Communicate all e-billing guidelines and updates to key members of the Finance Team. Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested. Offer constructive solutions to reduce or eliminate electronic billing inefficiencies. Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems. Update and manage client websites. Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines. Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically. Address all rejected invoices within two business days. Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance. Performs any and all other duties as necessary and as assigned by your supervisor for efficient functioning of the Department, Office and Firm. What You'll Bring: Associate Degree preferred. 5-plus years in similar position. Law Firm, corporate legal, or related billing department experience preferred. Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred. Superior customer service skills. Detail oriented and excellent analytical skills. Ability to multi-task and meet deadlines in a fast-paced business environment. Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications. Ability to interact with legal and administrative personnel in domestic and foreign offices. Strong written and verbal communication skills. ****************************
    $37k-55k yearly est. 60d+ ago
  • Billing Coordinator

    Cozen O'Connor Corporation 4.8company rating

    Collections representative job in Philadelphia, PA

    Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations. • Ability to handle a fluctuating workload based on current demand as assigned • Proficient at prioritizing requests to meet deadlines • Must be proficient in MS Word and MS Excel • Legal Billing and Aderant Expert experience preferred • Bill Blast experience a plus • Widespread knowledge of the distinct types of legal billing a plus • Strong oral and written communication skills and accuracy required • Demonstrated ability to work independently • Must be proactive, work well under pressure, and excel in a fast-paced environment • Must be self-motivated, detail-oriented, highly organized, and reliable • Have the ability to multi-task and work well in a team environment • Professional and courteous communication with clients, attorneys, paralegals, and staff required • High School diploma (or G.E.D.) required, bachelor's degree is preferred • Law firm experience preferred but not required • Generate and distribute pre-bills as requested • Process Subrogation cost and on demand invoices • Process cost adjustments and occasional time and narrative edits • Redact back up when required • Process final invoices • Review various websites for matter setups and budgeting information • Submit invoices for various websites using Bill Blast • Email invoices using Bill Blast • Ensure successful transmission of E-Bills and follow up when necessary • Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles • Daily matter and bill group maintenance, performed in Aderant Expert • Please note that this job description is not exhaustive and additional duties may be assigned as needed
    $41k-46k yearly est. Auto-Apply 48d ago
  • Permit & Billing Coordinator

    Signarama 3.9company rating

    Collections representative job in Philadelphia, PA

    Benefits: Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development Join the largest and fastest-growing sign company in Philadelphia! Signarama Philly is looking for a sharp, organized Permit & Billing Coordinator who understands the fast-paced nature of the sign industry and can keep projects moving smoothly from permit to payment. What You'll Do: Prepare and submit sign permit applications to city and township zoning/building departments Track all active permits and maintain communication with municipalities Coordinate with sales, project management, and install teams to ensure accurate documents and timelines Create and issue invoices based on completed fabrication and installations Follow up on outstanding payments and maintain accurate billing records Ensure compliance with local code requirements and landlord criteria What We're Looking For: Experience in the signage, construction, or permitting field preferred Strong administrative and follow-up skills Familiarity with Philadelphia and surrounding township zoning/permit processes is a big plus Proficient in Microsoft Excel, Outlook, and project tracking tools Detail-oriented, reliable, and a team player who can work across departments Why Join Signarama Philly? Be part of one of the largest sign companies in the region Competitive salary Growth opportunities within a family-run, fast-growing business Work with major brands, franchises, and iconic local businesses Compensation: $20.00 - $25.00 per hour At Signarama, the world's leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth. Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact. Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry. Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family-where your journey can take you anywhere! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.
    $20-25 hourly Auto-Apply 3d ago
  • Collector - Member Solutions Representative I (Asset Recovery)

    American Heritage Credit Union 4.3company rating

    Collections representative job in Philadelphia, PA

    American Heritage Credit Union, a $5 billion credit union, has an immediate opening for a Member Solutions Representative (Collector). This position is responsible for the control of delinquent loan accounts and pending late payment reminders. Makes follow-up telephone calls on delinquent loan accounts and maintains accurate records on delinquent loan accounts. Responsibilities Include: Follow up on delinquent, high-balance, and credit balance accounts by phone and/or letter. Contact delinquent members by telephone and mail to determine the reasons for delinquency and assist them in developing plans to bring accounts to a current status. Notify co-signers regarding status of delinquent accounts. Update and log activity on accounts through delinquent loan recovery system. Apply loan payments to delinquent loans. Works directly with recovery companies to secure the credit union's collateral. Secures vehicle once in our possession. Secure credit bureau reports. Research payroll deductions, stops, start, and changes as they may affect the status of a loan repayment. Calculate and correct payments for error corrections on loan accounts. Skip traces on loan accounts and communicates with other institutions when they are skip tracing on members. Review loan applications and credit bureau reports for references and job information pertinent to the debtor. Prepare a detailed report of each delinquent account. Review loans for possible modification or extension due to a member's financial hardship. Requirements Include: Minimum of 1 to 3 years' experience in a collection environment, preferably within a financial institution. Must be flexible and available to work evening and Saturday hours. Must possess excellent communication, problem solving and interpersonal skills. Must be proficient in the Microsoft Office package (WORD, EXCEL etc.) Knowledge of Akcelerant Collection Software a plus. Spanish speaking a plus. Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
    $27k-30k yearly est. 45d ago
  • Tenant Collections Specialist

    Sebco

    Collections representative job in Somerville, NJ

    Job DescriptionDescription: We are seeking a highly motivated and detail-oriented Tenant Collections Specialist to join our team. This role is essential in maintaining positive tenant relationships, ensuring timely rent payments, and representing our interests in tenant-related legal matters. The ideal candidate will have a strong background in tenant relations, collections, and legal procedures, with excellent communication and problem-solving skills. Key Responsibilities: Tenant Relations: Serve as the primary contact for tenants regarding outstanding rent, security deposits, and other related matters. Collections Management: Proactively follow up on unpaid rent, promises to pay, and overdue accounts, ensuring timely resolution. Security Deposits: Manage inquiries and disputes regarding security deposits in compliance with applicable laws and company policies. Legal Representation: Represent the company in small claims court, mediations, and agreements concerning tenant-landlord disputes. These instances will predominantly take place in Camden County, Burlington County, Monmouth County, and Gloucester County. Mediations & Agreements: Facilitate and negotiate resolutions to disputes, ensuring outcomes align with company objectives and legal standards. Requirements: Strong conflict resolution skills. Familiarity with landlord-tenant laws and small claims court procedures. Excellent verbal and written communication skills. Ability to work independently and manage multiple tasks simultaneously. Experience using Appfolio or a similar property management software Reliable transportation - applicant must be willing to travel 4-5 times per month to mediations and small claims court in Camden County, Burlington County, Monmouth County, and Gloucester County.
    $34k-51k yearly est. 12d ago
  • : Collections Specialist/Accounts Receivable

    Artech Information System 4.8company rating

    Collections representative job in Philadelphia, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Collections Specialist/Accounts Receivable Location: Philadelphia PA Duration: 12 months Key Accountabilities/Responsibilities: • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms • Respond to customer inquiries on a timely basis • Reconciliation of accounts receivable • Prepare special reports as required • Prepare and recommend credit files • Monthly reporting and journal entries • JD Edwards and other system support for the Credit Department • Credit department processes support and improvement Knowledge/Skills Required • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Qualifications Collections EXP require Additional Information Thanks Shubham If you are interested, Please call me at ************ or email me shubham DOTsATartechinfoDOTcom
    $28k-37k yearly est. 60d+ ago
  • Collections Specialist

    Collabera 4.5company rating

    Collections representative job in Philadelphia, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze/monitor client A/R account balances for past due • Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) • Utilize collections tools and workflow to manage contacts • Escalate collection issues to field finance managers and business as needed • Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved • Ensure all work is performed in accordance with targets • Plan and organize work so that Service Level Agreement objectives are realized • Contribute ideas and actions towards the continuous improvement of processes within area of influence • Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards People Qualifications Qualifications: • 2+ years' experience in business -to- business collections • Fluency in French and English languages • Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool) • Experience in a shared services/internal service delivery role desirable • Professional Services (e.g. consulting, auditing, project-based) industry experience • Skilled in customer service interactions • Understanding of accounting processes • Being adaptable to learn new processes, concepts, and skills • Good data entry skills • Ability to pay attention to detail • Ability to resolve exceptions and disputes • Ability to work well under pressure and meet deadlines Additional Information To know more about the position, please contact: Sagar Rathore ****************************** ************
    $40k-65k yearly est. Easy Apply 60d+ ago
  • Billing Coordinator

    Sourcepro Search

    Collections representative job in Philadelphia, PA

    SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************
    $37k-55k yearly est. 60d+ ago
  • Collections Specialist - L1

    Artech Information System 4.8company rating

    Collections representative job in Philadelphia, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms • Respond to customer inquiries on a timely basis • Reconciliation of accounts receivable • Prepare special reports as required • Prepare and recommend credit files • Monthly reporting and journal entries • JD Edwards and other system support for the Credit Department • Credit department processes support and improvement Qualifications Knowledge/Skills Required • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Additional Information Thanks Shobha Mishra ************ ; Shobha.MishraATartechinfo.com
    $28k-37k yearly est. 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Hamilton, NJ?

The average collections representative in Hamilton, NJ earns between $22,000 and $40,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Hamilton, NJ

$30,000
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