Collections representative jobs in Hialeah, FL - 800 jobs
All
Collections Representative
Collections Specialist
Customer Service Representative
Group Billing Coordinator
Collector
Accounts Receivable Specialist
Account Services Representative
Billing Consultant
Principal SAP ISU Bill Print Consultant
Infosys Limited 4.4
Collections representative job in Miami, FL
Infosys is seeking Principal SAP ISU Bill Print Consultant
As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Location
Work Location: Miami, FL
State / Region / Province: Florida
Country: USA
Qualifications
Basic Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with Information Technology.
Location for this position is Miami, FL. This position may require travel and/or relocation.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
Lead SAP ISU Bill Print and Correspondence module implementations and enhancements.
Design and configure Rate Structures, Billing Schemas, and Invoice Layouts.
Manage Bill Print Workbench and integration with SAP Forms (SmartForms/Adobe Forms).
Collaborate with cross-functional teams including Device Management, FICA, and SD.
Conduct requirement gathering, solution design, functional specifications, and testing.
Perform POC/Technology workshops, effort estimation, and client demos.
Ensure quality delivery across 2-3 full lifecycle implementations.
Provide leadership and guidance to project teams and stakeholders.
Troubleshoot and resolve issues in Billing & Invoicing processes.
Bachelor's degree in engineering, Computer Science, or related field.
11+ years of SAP experience with at least 2-3 end-to-end ISU implementations.
Deep expertise in SAP ISU Billing, Bill Print Workbench, and Correspondence Framework.
Strong domain knowledge in Electricity, Gas, or Water Utilities.
Excellent communication and client-facing skills.
Ability to lead teams and manage stakeholders effectively.
Exposure to SAP S/4HANA Utilities.
Knowledge of RTP (Real-Time Pricing) and Tariff Structures.
Experience in Agile/Waterfall methodologies.
Certification in SAP ISU or SAP Utilities is a plus.
Experience with CRM-ISU integration and SAP ABAP debugging will be a plus.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Manage Consent Preferences
Always Active
#J-18808-Ljbffr
$81k-93k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Account Service Representative -Field Sales
New Health Partners 4.1
Collections representative job in Doral, FL
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customer service experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
$21k-28k yearly est. 3d ago
Customer Service Representative
Tempexperts
Collections representative job in Doral, FL
A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process.
The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment.
Key Responsibilities
Enter and process customer purchase orders accurately within the ERP system
Manage order flow from initial entry through shipment and delivery
Communicate proactively with customers regarding order status, timelines, and changes
Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up
Coordinate closely with Sales, Operations, Production, and Logistics teams
Monitor backorders, inventory availability, and shipment schedules
Maintain accurate and up-to-date customer and order documentation
Support credit review and approval processes as needed
Required Qualifications
3+ years of customer service, order management, or sales support experience
Strong written and verbal communication skills
Experience working with ERP systems (preferred)
High level of accuracy in data entry and order processing
Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications
Experience in manufacturing, electrical products, construction materials, or industrial environments
Bilingual (English/Spanish) is a plus
Core Competencies
Customer communication and relationship management
Problem-solving and issue resolution
Time management and prioritization
Team collaboration across departments
What's Great About Working Here
Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion
Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams
Process-Driven Environment: Structured systems and clear workflows support accuracy and success
Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness
Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions
Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued
$22k-31k yearly est. 4d ago
Customer Service Representative (English/Spanish)
5Th HQ
Collections representative job in Davie, FL
5th HQ -
Are you a people person who loves helping others and thrives in a fast-paced environment? We're looking for a friendly and proactive Bilingual Customer Service Representative to join our team! In this role, you'll be the voice of our company, providing top-notch support to our customers in both English and Spanish. If you're passionate about customer service, enjoy solving problems, and want to make a real impact, we'd love to meet you!
What You'll Do:
Provide exceptional service and support to customers via phone, email, and chat in both English and Spanish.
Resolve inquiries, troubleshoot issues, and offer solutions to ensure customer satisfaction.
Accurately log all customer interactions and update information in our system.
Collaborate with team members to provide efficient and seamless support.
Educate customers on our products and services to help them make the most of our offerings.
What We're Looking For:
Bilingual (English/Spanish) with excellent written and verbal communication skills.
Customer-focused with strong problem-solving skills and a positive attitude.
Previous customer service experience preferred, but we're willing to train the right person!
Ability to work in a fast-paced environment and adapt to changing priorities.
Proficiency in basic computer applications and a willingness to learn new software.
What We Offer:
Competitive hourly rate.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holiday pay.
A supportive team environment with opportunities for growth and advancement.
Ongoing training and professional development to enhance your skills.
Why Join Us?
We believe in creating a positive work culture where employees feel valued, appreciated, and part of a team. If you're ready to take your customer service skills to the next level and work in a company that truly cares about its employees and customers, apply today!
$23k-31k yearly est. 1d ago
Customer Service Representative / Dispatcher
Aireserv Heating and Air Conditioning
Collections representative job in Boca Raton, FL
Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur Customer Service Representative, Customer Service, Dispatcher, Representative, Dispatch, Retail
$23k-31k yearly est. 1d ago
Law Firm Collections Specialist
Ascendo 4.3
Collections representative job in Fort Lauderdale, FL
Collections Specialist - Law Firm Schedule: Full-time, with opportunities for overtime Benefits: Health insurance, PTO We are seeking an experienced Collections Specialist with a minimum of 3 years of collections experience within a law firm environment. The ideal candidate will have strong knowledge of e-billing platforms, e-hub systems, and familiarity with Aderant (preferred). This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with attorneys, clients, and internal teams.
Key Responsibilities:
Manage and execute collections activities for client accounts to ensure timely payment of outstanding balances.
Monitor aging reports and proactively follow up on past-due invoices.
Collaborate with attorneys and billing teams to resolve billing discrepancies and client inquiries.
Utilize e-billing systems and e-hub platforms to process invoices and track payment status.
Prepare and maintain accurate records of collection efforts and client communications.
Assist with month-end and year-end financial reporting related to collections.
Ensure compliance with firm policies and client guidelines.
Qualifications:
Minimum 3 years of collections experience in a law firm environment.
Proficiency in e-billing systems and e-hub platforms; experience with Aderant strongly preferred.
Strong organizational and time-management skills with the ability to prioritize tasks effectively.
Excellent verbal and written communication skills.
Ability to work onsite full-time and accommodate overtime as needed.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Jessica Prado
$30k-38k yearly est. 1d ago
Group Billing Coordinator
Trump Miami Resort Management LLC
Collections representative job in Doral, FL
Proper review and timely processing of all guest and group billing.
ESSENTIAL FUNCTIONS:
Compile, create and reconcile group accounts.
Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt)
Obtain Catering Management approval prior to sending out Invoices to client.
Filter client responses and disputes while coordinating the revisions of final group bills.
Ensure proper group methods of payment and authorize or collect estimated balance.
Monitor and collect on future groups deposit schedules.
Regularly follow-up on previously sent bills to ensure timely collection of payments.
Answer, research and respond to all direct hotel guest billing inquires via phone and email.
Represent the Accounting Department at weekly resume and occasional pre-convention meetings.
Attend Monthly aging and weekly upcoming groups meetings with Credit Manager.
Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed.
Assist all other departments with general group and guest accounting requests.
Perform all general tasks as requested by the Credit Manager.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
Maintain an open line of communication between guests, associates and management.
Assist office in any other administrative duties as needed.
Other duties as assigned.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to read, listen and communicate effectively in English.
Must have knowledge of general accounting procedures, specifically those related to accounts receivable.
Should know about the relevant computer applications.
Must be proficient in contract terminology.
Must be organized and pay attention to detail and accuracy.
Should use their discretion, maintain guest confidentiality and be honest.
Must have good communication and problem-solving skills.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Constant
Walking Frequent
Climbing stairs Rare
Standing Frequent
Crouching/Bending/Stooping Occasional
Reaching Frequent
Grasping Frequent
Pushing/Pulling Rare
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/carrying (#50 lbs) Occasional
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
QUALIFICATION STANDARDS:
EDUCATION
High school diploma or equivalent.
EXPERIENCE:
Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred.
LICENSES OR CERTIFICATES:
None required
GROOMING:
All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided.
OTHER:
Additional language ability preferred.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$34k-47k yearly est. Auto-Apply 60d+ ago
Collector
Hcas 4.1
Collections representative job in Miami, FL
Full-time Description
The Collector is responsible for the accounts receivable including the collection, coordination of billing processes and communicating trends and patterns to the claims and finance team. Properly apply contractual obligations and adjustments when performing billing functions. A key function of this role is coordinating tasks to ensure all deadlines, both external and internal, are met.
Duties & Responsibilities
Correctly and efficiently reviews demographic and patient insurance data in our proprietary billing system as it relates to covered services and areas.
Accurately assess claims and identify any problematic issues associated with adjudication that may impact upstream billing to payers.
Effectively communicate with insurance companies to ascertain claim status and accurate claim dispositions.
Review 277/277CA responses and complete rejection process.
Review 835s and rebill claims, as necessary.
Review denials to determine appropriate action based on carrier requirements.
Provide follow up with payers or internal claims processing team on denied or unpaid claims as applicable to the root cause of the denial; this could be an insurance plan error or internal processing such as in the case of coordination of benefits or billing configuration.
Serve as the point of contact for all inquiries from insurance companies, while providing superior customer service.
Continued professional development desired and encouraged.
Maintain strictest confidentiality; adhere to all HIPAA (Health Insurance Portability and Accountability) and other industry rules and regulations.
Requirements
A minimum of 3 years' experience in end-to-end revenue cycle management
High school diploma required; Associate's/bachelor's degree is a plus.
Knowledge of billing procedures and collection techniques
Professional personal presentation
Experience working independently, as well as member of various teams and/or workgroups.
Strong computer skills and knowledge of MS Office products, specifically Excel.
Ability to quickly navigate between different system platforms.
Strong written and verbal communication skills.
Strong organizational skills, problem-solving, and analytical skills.
Acute attention to detail.
Bilingual (English/Spanish)
Salary Description $18 - $24 hourly
$18-24 hourly 60d+ ago
Collection Specialist, Full Time
Hialeah Hospital
Collections representative job in Hialeah, FL
Job Objective:
Under the supervision of the Vice President of Revenue Cycle or designee, performs patient account follow-up, credit balance review and resolution, keeping the hospital's accounts receivable as accurate as possible.
Duties and Responsibilities:
· Insurance follow-up, as assigned.
· Contact insurance carriers regarding outstanding balances until resolution.
· Resubmit claims with the appropriate remarks and/or attachments as needed.
· File insurance reconsideration letter for payment and/or denial disputes.
· Validate accounts for accurate payments, discounts, and contractual adjustments.
· Reply to insurance carrier correspondence as appropriate.
· Run insurance eligibility and correct claim before resubmission as needed.
· Pull supporting documents for annual regulatory audits, as needed.
· Ensure credit balance and refund requests are reviewed and resolved timely.
· Answer in-coming calls resolving patient and/or insurance issues timely.
· Assist with other duties as assigned, within skill sets and abilities.
Education
High School graduate or equivalent
Experience
Minimum 1-year Commercial, HMO, PPO, and Workers Compensation billing and/or
Insurance follow-up experience.
Working knowledge of HMO, PPO, Commercial, and Workers' Compensation reimbursement.
Working knowledge of Managed Care contract language and interpretation.
What Should I Know About Hialeah Hospital?
Our 378-bed acute care hospital opened in 1951 to serve the Hialeah, Florida community. Our team is committed to honoring the trust that our patients place in us by providing compassionate, safe, high-quality care in the right place, and at the right time.
Hialeah Hospital has been honored to receive a number of awards and designations for our superior health care services, including:
Cardiac
American Heart Association Get with the Guidelines - Heart Failure Gold Plus Award, 2018
American Heart Association Get with the Guidelines - Target Stroke Gold Plus Award, 2018
Bariatric
American College of Surgeons/American Society for Metabolic and Bariatric Surgery - MBSAQIP Accredited Center
BCBS - Blue Distinction Specialty Care Bariatric Surgery, January 2018
Neurology
Advanced Primary Stroke Center Re-accreditation, April 2018
Women's Services
American College of Radiology granted Stereotactic Breast Biopsy Re-accreditation, March 2016
Hyperbaric Unit
Healogics Center of Distinction Award, 2017
Laboratory Services/Blood Bank
Certificate of Accreditation from College of American Pathologist
$29k-40k yearly est. 36d ago
Collector
Toyota of Hollywood 4.3
Collections representative job in Miami, FL
Accounts Receivable Automotive Parts
Toyota of North Miami is seeking a motivated and detail-oriented Collector to join our team in Miami, FL. The ideal candidate will be responsible for managing and recovering outstanding payments while maintaining strong relationships with customers and internal departments.
Responsibilities
Contact customers regarding overdue payments and negotiate payment plans
Maintain accurate records of collection activities and customer interactions
Work closely with the finance and sales teams to resolve payment issues
Follow up on delinquent accounts and escalate as needed
Ensure compliance with company policies and relevant regulations
Requirements
Proven experience in collections or a related field is preferred
Strong communication and negotiation skills
Ability to handle difficult conversations professionally
Attention to detail and strong organizational skills
Proficiency with computer applications and data entry
Benefits
Competitive compensation package
401k 25% unlimited match
UMR - United Medical Resources - HMO Base Plan is free for employees!
$31k-42k yearly est. Auto-Apply 8d ago
Bilingual Collections Specialist
State Collection Service 3.9
Collections representative job in Miami, FL
The GREAT STATE TEAM is seeking Remote Bilingual Collections Specialists (Account Resolution Representative) to join our fast-growing teams! As a Collection's Specialist (Account Resolution Representative) you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.
**Veterans and Military Spouses Encouraged to Apply**
Duties include but are not limited to:
Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
Utilize negotiating and customer service skills to achieve positive results
Adhere to all FDCPA, FCRA, HIPPA and other applicable laws
Qualifications, Skills, and Experience:
1+ years' experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
Ability to enter and update data on company and/or client systems in an accurate, timely manner
Ability to work successfully in a fast-paced, deadline-oriented environment
Strong organization skills. The ability to work on multiple tasks simultaneously
Focus upon customer service and deliverables
Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
Ability to work successfully and cooperatively within a team-based environment
Internet Requirements:
The minimum internet speed requirements for remote work are as follows:
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Minimum Speed Results: 40 mbps download, 5 mbps upload
Camera Requirements:Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.
Wage:
Bilingual: $18.00/hr plus monthly commission opportunities
Non Bilingual: $16.00/hr plus monthly commission opportunities
$500 guarantee monthly bonus for the first 90 days
Schedule:
Monday through Thursday, three days from 9:00am - 6:00pm, one evening from 12:00pm - 9:00pm, Fridays from 9:00am - 6:00pm with one closing shift per month from 11:00am - 8:00pm, and one Saturday per month from 10:00am - 2:00pm EST.
We Offer a Comprehensive Benefits Package:
Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
Paid time off starting at 90 days and annual profit sharing
7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
Family Friendly Events
Wellness Programs/Gym Reimbursement
All necessary equipment and technical support provided
* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of all post offer processing.
Your next great career move could be a click away. Apply now!State Collection Service is an
Equal Opportunity Employer
. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NM
$16-18 hourly 1d ago
Collection Specialist
Hayt, Hayt & Landau
Collections representative job in Miami Lakes, FL
Job DescriptionOur Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls. Collections is a great place to start or grow your career and here are just a few of the reasons why:
Paid Time Off, Holiday pay, and benefits after a 90 day probationary period.
Training on your first day and beyond! We offer extensive on-the-job training for every employee.
A listening culture that gives every team member a voice. Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback.
About this Position:
This position is full time in office, Monday-Friday, 40 hours weekly.
Consistently, efficiently, and lawfully contact consumers who are behind on accounts
Professionally and respectfully persuade consumers to pay in an effort to bring and keep their account current
Ensure the information we depend on to contact and collect from these consumers is accurately maintained
Deliver a consistent and professional level of service at all times.
Achieve set revenue targets and call quality objectives.
Advise and influence clients' customers on the payment options for debt recovery.
Handle each call promptly and in the correct manner, updating records accordingly.
Input customer related data accurately and efficiently.
Take responsibility for resolving disputes, ensuring that caller concerns are answered correctly and all parties are notified.
Decide on the correct action when negotiating payments.
Complete any administrative tasks as required for the efficient running of the call center.
Support additional consumer service requests
Outcomes & Activities:
Handle Phone Calls: You will spend a vast majority of your time signed on to our dialer to handle consumer phone calls
Collect Money: You will use our call model to handle each call in a manner that persuades consumers to pay
Provide Support: You will support consumer requests, including processing one-time and recurring phone payments
Update Contact Information: While speaking with consumers you will work to identify additional contact information
Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance
Knowledge & Skills:
Assertive, personable and persuasive with our consumers
Comfortable negotiating, discussing sensitive financial issues, and selling solutions to consumers
Remain positive, professional, determined, calm and focused when faced with challenging situations
Overcome objections to pay and develop creative solutions to help bring consumers current
Quick thinker, with an ability to understand and interpret information promptly and effectively
Self-driven, motivated to help, and able to perform with minimal supervision in a team environment
Receptive to ongoing feedback aimed at improving the performance of you and your team
Ability to speak clearly, professionally and articulately on the telephone
Ability to talk and type at the same time (talking with consumers while documenting relevant notes)
Comfortable with repetitive tasks, sit and talk on the phone with a headset for the vast majority of the day
Ability to document account notes clearly and efficiently
Ability to work independently and in a team environment
Requirements:
High School Diploma
Preferred:
Previous customer service and/or collection experience in a call center environment
Experience in the finance or automotive industry
Experience in any position where you had to demonstrate excellent persuasive skills
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
$29k-40k yearly est. 7d ago
Airport Collection Specialist
Miami-Dade County, Fl 4.6
Collections representative job in Miami, FL
Minimum Qualifications High school diploma or GED. One year of collection experience is required. Completion of college coursework may substitute for the required work experience on a year-for-year basis. Recruitment Notes This position reviews outstanding accounts receivable for the collection of airport-generated revenues, which require detailed investigations, audits, and research to determine accurate applications of funds received for payments. The Airport Collection Specialist must contact customers by phone or email to request payment of outstanding balances. This position posts charges and payments to the Accounts Receivable ledger using PeopleSoft to maintain the status of customers' accounts. This position reconciles customer accounts, ensuring customer balances are current and accurate, payments are applied correctly per customer instructions, and payment deficiencies are communicated to the customer and collected in a timely manner.
Airport Security
Applicants qualifying for employment with the Miami-Dade Aviation Department will be subject to extensive security screening, including but not limited to fingerprint checks, employment verification, and other such procedures as may be mandated by federal law. The security clearance required by federal law is a continuing condition of employment.
$28k-38k yearly est. 11d ago
Insurance Collections Specialist
Gastro Health 4.5
Collections representative job in Miami, FL
Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidily growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution
Maintains active communications with insurance carriers and third-party carriers until account is paid.
Negotiates payment of current and past due accounts by direct telephone and written correspondence.
Updates patient account information
Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor.
Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up.
Manage all assigned worklist on a daily basis for assigned insurances.
Utilize collection techniques to resolve accounts according to company's policies and procedures.
Report any coding related denial to the Coding Specialist.
Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility.
Conducts necessary research to ensure proper reimbursement of claims.
Assist with special projects assigned by Billing Manager or Supervisor
Minimum Requirements
High school diploma or GED equivalent.
At least 2 years' experience in insurance collections.
Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS)
Knowledge with letters of appeal.
Intermediate experience with Microsoft Excel and Office products is required.
Experience with HMO, PPO, and Medicare insurances.
Must be able to read, interpret, and apply regulations, policies and procedures
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor
Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$30k-36k yearly est. Auto-Apply 60d+ ago
Collection Specialist
GRM Document Management
Collections representative job in Miami Gardens, FL
GRM Information Management is a leading provider of information management systems with over 35 years of experience. GRM's robust, cloud-based content services platform serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management, and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services.
SUMMARY: This position holds the responsibility to maintain the company's collection efforts for our customers. The CollectionRepresentative will work with Billing, Administration, Sales, and Management to ensure proper and timely payment of company invoices. This position will also assist with Accounts Payable to apply purchase orders and process incoming invoices from vendors.
Job Responsibilities
Make daily collections call to assigned account base.
Document and update daily activity in salesforce.com
Work with Account Managers to collect on outstanding invoices
Monitor customer payments
Maintain and update customer contact information
Investigate and resolve customer queries
Generate monthly credit/debit logs
Create Purchase Orders in Accounting System
Monitor and process invoices from vendors weekly
· Answer and transfer telephone calls or take messages
· Sort and deliver incoming mail and send outgoing mail
· Schedule appointments and receive customers or visitors
· Provide general information to staff, clients, or the public
Requirements
Education and Experience
Minimum 4 years of B2B collection experience preferred
Strong verbal and written communication skill
Proficient in Microsoft Office
GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.
$29k-40k yearly est. Auto-Apply 60d+ ago
Collection Specialist
Icbd Holding LLC
Collections representative job in Fort Lauderdale, FL
Are you an experienced behavioral health Medical Collections Specialist? Have you worked with in network and out of network accounts receivable? If so, you need to meet with at Exact Billing Solutions.
As the behavioral health Medical Collections Specialist, you are responsible for effective communication and coordination with Insurance companies and clients to obtain the maximum benefits for our clients. You will establish relationships with insurance carriers and obtain accurate, detailed insurance benefit information by phone and via the internet. Claims follow-up will be standardized and structured ensuring that accurate payments are received in a timely manner. Good verbal and written communication are required. Record keeping must be accurate and thorough.
What You Will be Doing
• Maintain friendly, efficient, positive customer service attitude towards customers, clients, and co-workers.
• Be responsive to client needs and coworker's needs
• Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc., in conjunction with the Departmental Director.
• Status claims and add notes in the patient accounting system (CollaborateMD)
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
• Forward and escalate any payor or client claims issues to Department Leadership
• Establishes/maintains effective communications with the leadership team to ensure that all third-party guidelines are satisfied
• Update patient demographics and insurance information as needed
Additional Competencies
Integrity - Position requires being honest and ethical
Analytical Thinking - You'll have to analyze info/data and use logic to address work-related issues and problems
Attention to Detail - The position thrives on details; you'll need to be thorough in completing work tasks
Dependability - It goes without saying that you'll need to be reliable, responsible, and dependable in order to fulfill work obligations
Stress Tolerance - You'll have to be comfortable accepting criticism and dealing calmly and effectively with high-stress situations
Your Qualifications
• Medical Billing: 3-years' experience (preferred)
• Behavioral Health out-of-network billing: 3-years' experience.
• Basic understanding of insurance terminology (out-of-network benefit s vs. in-network benefits, as well as coinsurance, co-pays, and deductibles), in addition to general billing practices.
• Experience with behavioral health and ABA treatment preferred.
• Knowledge and experience with CollaborateMD EMR and billing software programs required.
Working Conditions
Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test. We are an Equal Opportunity Employer and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Must be able to separate personal issues with work issues to ensure healthy relationships with clients.
All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, disability status or any other characteristic protected by law. We offer a competitive compensation and benefits package including a base salary with performance-based incentives, medical, deal, vision, short/long-term disability, life insurance and 401(k).
Staffing Agencies: Unsolicited resumes from search firms will not be honored as valid. Consequently, we politely ask agencies not to solicit our business managers directly as well. Thank you in advance.
Team Members excluded from Federal Healthcare Programs:
Exact Billing Solutions operates facilities that receive federal funding and may not employ or contract with an individual or entity that has been excluded from health care programs (for example, Medicare or Medicaid). Accordingly, if a team member or agent has been excluded from or is under investigation and may be excluded, they must notify a member of management immediately.
$29k-40k yearly est. Auto-Apply 60d+ ago
Collections Specialist
Polaris Pharmacy Services
Collections representative job in Fort Lauderdale, FL
WHO WE ARE At Polaris Pharmacy Services, we're more than a pharmacy - we're a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we're raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.
Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job - we provide competitive pay, robust benefits, and genuine opportunities for career advancement.
If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.
OVERVIEW
As a Collections Specialist, you will be responsible for monitoring the receivables on patient accounts in a long-term care setting. This role is essential to ensuring patient financial services are handled properly. This position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns.
In addition, the Collections Specialist will:
Collect information and verify account-specific billing, insurance, and coding.
Update and document customer accounts designated in the work campaign.
Verify the accuracy of existing account standing and progress accounts accordingly.
Conduct outbound calls to reconcile account issues and outstanding account balances.
Ensure compliance through strict adherence to federal and state laws, as well as company policy.
Payment processing and post follow-up.
Qualifications
REQUIRED QUALIFICATIONS
Must have long-term care experience
Knowledge of Medicare/Medicaid.
Experience using Microsoft Office, specifically Outlook, Word, and Excel.
Possess technical proficiency by simultaneously working in multiple systems and software.
Experience in customer service and a high-volume environment.
Experience in negotiating payment arrangements.
Strong written, and verbal communication.
EDUCATION
Verifiable High School Diploma or GED (Required)
PHYSICAL DEMANDS
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:
May sit or stand seven (7) to ten (10) hours per day
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
May be necessary to work extended hours as needed
May lift and/or move up to 50 pounds
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role
HOLIDAY & PTO POLICY
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.
Please note, because we are a pharmacy, most of our locations are open 24 hours a day, 7 days a week, and therefore, schedules may change as determined by the needs of the business.
BENEFITS - full-time employees
Medical, Dental, Vision, and Life insurance
401 (k) (available for Part Time & Full Time EEs)
Short-term and Long-term disability insurance
Tuition reimbursement
Personal Time Off (PTO)
Competitive pay with annual performance reviews and merit-based raises
Career growth potential
Annual on-site voluntary Flu Vaccines
Employee referral bonus program
$29k-40k yearly est. 10d ago
Collections Specialist
JRG Partners
Collections representative job in Fort Lauderdale, FL
Job Description
Collections Specialist
The Collections Specialist is responsible to collect from clients the payments of past due receivables.; address inquiries from attorneys and clients regarding to invoices and billing procedures. This role also supports E-billing functions, including assisting with appeals of rejected submissions.
Responsibilities
• Work with attorneys on collections of past due receivables.
• Contact clients on accounts with past due receivables, arrange unpaid amounts, establish repayment schedules.
• Email invoices to clients on a regular basis.
• Keep concurrent notes per client on collection communications in collections module.
• Review daily reminders of collections notes for prompt follow up.
• Address client, attorney or other inquiries related to invoices and/or payments.
• Maintain compliance with all federal and state regulations, including but not limited to the FDCPA.
• Assist with E-billing tasks, including reviewing and appealing rejected submissions.
• Other tasks as assigned.
Education, Experience, Skills
• Bachelor's degree or relevant work experience.
• Between 3 to 5 years of legal collections experience in a law firm setting.
• Familiarity with E-billing platforms and procedures is a big plus.
• Good computer skills
• Effective time management.
• Excellent oral and written communication skills.
• Excellent attention to detail and high level of accuracy.
• Excellent negotiation skills.
• Solve problems effectively.
• Work well with others.
• Able to work with minimum supervision in a fast-paced environment.
$29k-40k yearly est. 20d ago
Customer Service Rep./Admin
5Th HQ
Collections representative job in Coral Springs, FL
5th HQ -
We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required.
Key Responsibilities:
Respond to Amazon customer service messages promptly and professionally.
Process customer refunds efficiently.
Learn and manage the process of customer returns.
Run daily reports and follow up on any action items.
Review invoices and potentially learn to process deposits.
Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges.
Perform general office duties, such as managing phone calls, emails, and correspondence.
Organize and schedule appointments, meetings, and conferences.
Maintain and update office records, databases, and filing systems.
Prepare reports, presentations, and documents as needed.
Skills/Qualifications:
High school diploma or equivalent; further education or certifications in administration or customer service is a plus.
Previous experience in a customer service or administrative role is preferred.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Strong communication skills, both written and verbal.
Bilingual English/Spanish is a plus.
Excellent organizational skills and attention to detail.
Ability to multitask and manage time effectively.
Positive attitude and a proactive approach to problem-solving.
Willingness to learn new skills and take on different tasks as required.
$23k-31k yearly est. 1d ago
Accounts Receivable Specialist
Ascendo 4.3
Collections representative job in Fort Lauderdale, FL
Ascendo Resources is working with a well-respected company is seeking a skilled Accounts Receivable Specialist to join their team. This is a great opportunity to work in a dynamic environment with excellent benefits and room for professional growth. Key Responsibilities:
Process payments and credit card transactions accurately.
Prepare, verify, and distribute invoices efficiently.
Handle credit memos and invoice adjustments as needed.
Investigate cash receipts and ensure proper coding and posting.
Manage COD tickets and address invoice-related inquiries.
Prepare and oversee bank deposits.
Maintain and verify tax-exempt status records.
Create and manage financial spreadsheets in Excel.
Collaborate with various departments to support financial operations.
Assist with additional accounting tasks as required.
What You Need to Succeed:
3+ years of recent Accounts Receivable experience.
Strong organizational and communication skills.
Self-motivated and able to adapt to diverse responsibilities.
Ability to work both independently and in a team setting.
Proficiency in Microsoft Office, particularly Excel.
Experience handling high-volume AR transactions.
DIVERSTIY AND EQUAL OPPORTUNITY
Ascendo is a certified minority owned staffing firm, we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Benjamin Panitch
How much does a collections representative earn in Hialeah, FL?
The average collections representative in Hialeah, FL earns between $22,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Hialeah, FL
$30,000
What are the biggest employers of Collections Representatives in Hialeah, FL?
The biggest employers of Collections Representatives in Hialeah, FL are: