Collections representative jobs in Houston, TX

A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.

Daikin Comfort Technologies Manufacturing, L.P., is seeking a professional, skilled individual for our Customer Service Representative position within our Logistics organization located at our DTTP - Waller, TX facility. The Logistics Customer Service Representative responds to customer's inquiries or complaints regarding the organization's products or services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Must be knowledgeable of the organization's products, services, procedures and practices. Responsible for order management by handling all the details from purchase order to shipment of product Position Responsibilities May include; Order fulfillment and order maintenance processes. Assist customers with product availability, pricing, order status, product match-up, service parts substitutions, shipping information, and other functions necessary to serve customer accounts. Attract potential customers by answering product and service questions; suggesting information about other products and services. Open customer accounts by recording account information. Maintain customer records by updating account information. Process RMA and transfer requests. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintain financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Perform additional projects/duties to support ongoing business needs Must be knowledgeable of the organization's policies, procedures, practices, products and services. This position serves as the primary point of contact for independent distributors and COD branches. Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Knowledge & Skills HVAC product knowledge and market knowledge strongly preferred Working knowledge of MS Office - Excel, Word, PowerPoint, and Outlook - and data entry Excellent customer service skills Problem solving, de-escalating and resolving conflicts Effective verbal and written communication and listening skills Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives. Ability to use good judgement and strong work ethics and integrity on the job Ability to establish positive working relationships with internal and external customers and employees Quality focus - attention to detail and accuracy and effective documentation skills Excellent organizational and time management skills including prioritization skills to complete projects on time. Ability to analyze and process Information Experience 3 - 6 years of customer service experience within HVAC industry Education High School diploma or GED equivalent Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Baskin Robbins Spring in Summerwood, TX is looking for one customer service to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Qualifications Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) We are looking forward to reading your application.

Job Description A global law firm consistently ranked among the top firms in the world, is currently seeking a Billing Coordinator to join our winning team, located in Houston. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation and collaboration. Responsibilities: Acting as liaison between billing attorneys and billing secretaries, legal attorneys, and/or organization (customers) and the billing staff; responding to internal and external inquiries in a timely manner Preparing and analyzing complex client billing Communicating with customers to ensure their request from the billing staff is being met updating customers on the status of tasks and/or projects Providing accurate and timely completion of assignments and inquiry responses; ensuring that all tasks and duties completed are done within the firm's set guidelines and policies Generating and reviewing Proformas from 3E (pre-existing or generating new charges) Following up on unsent invoices and running reports Providing project analyses as directed; utilizing 3E system for various analytical reports Utilizing computerized billing and payable software modules to complete the billing process Assisting with obtaining information required for e-billing and liaises with e-billing coordinators on outstanding items Assisting with year-end closing and reporting as required Assisting with special projects on various issues as needed Promoting effective work practices and working as a team member Qualifications: The successful Billing Coordinator must have thorough knowledge of bookkeeping procedures such as posting, balancing, debits and credits, and journal entries. Knowledge and proficiency in PC Applications, including spreadsheet software and operations, is required. Knowledge of 3E is a plus. The Coordinator must display knowledge of basic accounting principles, as well as the ability to comprehend and accurately perform mathematical functions. The analytical skills needed to correctly comprehend and communicate data are desired. A Bachelor's degree in Accounting or a related field is preferred. Many of our job openings can be viewed at **********************************************

Job Description Collections Specialist Houston, TX 77070 12 Months Contract Overview of the Role Join a dynamic Credit Risk team where your expertise in collections will directly impact financial stability and customer satisfaction. As a Collections Specialist, you'll play a vital role in maintaining healthy cash flow while building lasting customer relationships through empathetic, professional communication and strategic account management. Key Responsibilities Manage assigned accounts to ensure timely collection of outstanding payments Contact customers via multiple channels (phone, email, mail) to collect overdue payments Review and analyze aging reports to prioritize collection efforts strategically Negotiate flexible payment plans with customers facing financial challenges Document all collection interactions and efforts comprehensively in company systems Collaborate with customer service and billing teams to resolve discrepancies Prepare follow-up correspondence, including demand letters and past-due notices Recommend accounts for write-off or legal action when appropriate Monitor and report on accounts receivable and collection activity status Contribute to developing collection policies and procedures for continuous improvement Ensure strict compliance with company policies and regulatory requirements Required Skills & Qualifications Bachelor's degree in finance, accounting, business administration, or related field (preferred) Proven experience in collections, accounts receivable, or related field Strong understanding of billing and collections procedures Exceptional communication and negotiation abilities Proficiency in Microsoft Office Suite, particularly Excel; accounting software experience preferred Ability to multitask effectively and meet deadlines in fast-paced environments Outstanding problem-solving skills with keen attention to detail Customer-focused mindset with professional diplomacy Knowledge of FDCPA and relevant compliance requirements Perks of Working with AP Recruiters & Associates Competitive pay rate: Up to $28/hour (depending on experience) Access to exciting opportunities with industry-leading clients Professional development and career advancement support Dedicated recruiter guidance throughout your contract Streamlined onboarding process Opportunity to build your professional network in the energy sector About the Client Our client is a leading innovator in the American energy sector, committed to building a sustainable future through clean, reliable energy solutions. With operations spanning multiple states and serving millions of customers, they are recognized for their forward-thinking approach to renewable energy and exceptional customer service. This organization values diversity, innovation, and community engagement, offering employees the opportunity to contribute to meaningful environmental initiatives while developing their careers in a supportive, growth-oriented environment. Their Houston location serves as a vital hub for their expanding operations in Texas.

** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. **Job Description** **Position Purpose:** The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation. **Primary Duties /Responsibilities:** + Engage with the Technical Customer Advisor to understand when a job has been carried out. + Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor. + Escalate to Technical Customer Advisor for speedy resolution in the event of issues. + Create and issue the invoice. + Respond to any billing queries (that would first come through the Customer Technical Advisor). **Qualifications** **Education / Experience / Background:** + Invoicing and/ or other financial experience + Experience of using computer invoicing systems or similar + Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding + High School Diploma **Knowledge / Skills / Abilities:** + Very numerate + High attention to detail + Very organized and efficient + Knowledge of, or ability to build knowledge of, the hazardous waste business + Able to work collaboratively across different functions and to secure help from colleagues **Additional Information** **Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services. Role Overview: Issuing invoices to customers/clients, reviewing customer orders and work orders. Position Responsibilities: Calculating charges to customers & clients Issuing invoices to customers & clients Checking and reviewing customer orders and work orders/estimates for correct documentation Data entry, mail & some telephone duties as well as other administrative support tasks Location: Channelview, TX Starting Salary: $17.00 per hour Qualifications: High school diploma or GED 1 year Office Administrative &/or Billing or relevant experience 1 year Google Suite Experience Strong organizational skills Ability to effectively prioritize Possess strong verbal and written communication skills DCI Benefits: Medical, dental and vision Insurance 401(k) with generous employer match Paid time off, including 10 paid holidays Optional health savings account & flexible spending account Life insurance Employee assistance program Parental leave Referral program Tuition reimbursement

Job DescriptionBenefits: 401(k) Opportunity for advancement Paid time off Benefits/Perks within team Advancement opportunities based on merit Full time 40 hrs./week Mon-Fri day shift Hourly pay from $20 - $23 Paid Time Off Job Summary We are seeking a Collection Specialist to join our team. The ideal candidate must be bilingual and fluent in English & Spanish with ability to read, write and translate all forms of communications both verbal & written. In this role, you will monitor accounts to identify outstanding payments and communicate with consumers regarding the collection of those funds. This position requires a self-driven and motivated individual able to work with light supervision. Excellent negotiation and interpersonal skills as well as dependability and reliability are essential. Responsibilities Primary communication by phone - outbound & inbound calls Review accounts to collect and negotiate overdue payments Research member information and historical data on accounts Communicate with members regarding overdue accounts - verbal & written Collect payments and provide full resolution Maintain accurate documentation of account status and collection efforts Report on collection activity and present to management Qualifications High school diploma/GED or equivalent is required Previous experience as a Collection Specialist or in a similar position Banking or credit union experience Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with Microsoft Office, Excel, and computer databases Ability to work well under pressure Excellent verbal and written communication and negotiation skills

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. FCC Environmental Services is seeking a Collections Specialist to join our centralized collections team, responsible for managing overdue accounts across various markets, including Florida, North Carolina, Texas, and other regions. The role involves working with a diverse customer base, from residential to commercial clients, ensuring timely payments while maintaining positive customer relationships. This position is critical to our efforts in managing accounts receivable and ensuring efficient cash flow across different service areas. Key Responsibilities: Serve as the liaison between FCC Environmental Services and customers in various markets, managing overdue accounts for residential, commercial, and municipal clients. Reconcile customer accounts, identify overdue payments, and address payment discrepancies. Track and report collection activities, providing updates on outstanding accounts and repayment progress. Address customer inquiries regarding billing, payment status, and account issues, offering solutions based on the customer's needs and account history. Develop and negotiate repayment plans or settlements based on customer needs and company policies. Maintain detailed records of all communications, actions, and agreements made with customers, ensuring accurate and up-to-date documentation. Submit regular reports on the status of unpaid accounts and provide updates on collection progress to management. Skills and Qualifications: Basic understanding of accounting principles and terminology, with the ability to reconcile and manage customer accounts. Experience with SAP or similar accounting systems is a plus. Proficiency in Microsoft Excel (pivot tables, VLOOKUP). Excellent listening and communication skills to effectively engage with a diverse range of customers in different markets. Strong communication and negotiation skills, with the ability to handle a variety of customer situations. Familiarity with debt collection laws, including FDCPA. Ability to manage stress, solve problems, and think critically. Strong problem-solving, critical thinking, and decision-making skills. Strong problem-solving, critical thinking, and decision-making skills. Previous experience in collections or customer service in a utility, environmental, or similar industry is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short-Term & Long-Term Disability Training & Development FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment. FCC Environmental Services, LLC is proud to be an equal opportunity workplace employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

The Collection Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. ESSENTIAL FUNCTIONS: •Independently produces A/R aging and delinquency reports in applicable operating systems.•Documents all assigned customer accounts in applicable operating system with collection notes regarding customer contact, payment promises and next stepsto resolve delinquency or required escalation points.•Reviews open accounts for collection efforts•Makes outbound collection calls in a professional manner while keeping and improving customer relations•Resolves client-billing problems and reduces delinquency, applying good customer service in a timely manner•Collects customer payments in accordance with payment due dates•Identifies issues attributing to account delinquency and discuss them with management•Reviews and monitors assigned accounts and all applicable collection reports•Required to meet or exceed Company DSO guidelines of 90 days or less on assigned Portfolio of Collection Accounts.•Provides timely follow-up on payment arrangements•Mails correspondence to customers to encourage payment of delinquent accounts•Faxes documents to accounts and provides follow up•Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage and sharing of medical records.•Other duties as assigned. COMPETENCIES, SKILLS AND ABILITIES •Proficient in Microsoft Office products required•Strong to advanced excel skills required•Demonstrated leadership in teamwork, special projects, and complex assignments•Must be a positive team player and be able to communicate with team members•Ability to analyze complex issues and articulate solutions•Excellent organizational skills•Deadline-oriented and ability to multi-task•Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization.•Clear, concise written and verbal communications with customer/client is paramount. EDUCATION / EXPERIENCE •Associates degree preferred•A minimum of two years prior collections experience, including interaction with a large customer base•Experience with cloud-based software such as NetSuite, Intacct, Microsoft Dynamics, or QuickBooks•Flexibility to work in rapidly growing environment•Attention to detail, good organization, communication, and problem-solving skills•Experience working in a multi-function, multi-geography environment preferred SUPERVISORY RESPONSIBILITIES: This role does not have supervisory responsibilities. LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS This position does not require travel. OTHER DUTIES Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. EOE Employer/Vet/Disabled. If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.

Job DescriptionWe're hiring a Collections Associate for our growing client in the Southwest Houston area.We are looking for an experienced, reliable, hard-working employee to join our client's team! DESCRIPTION OF YOUR DREAM JOB:Job Title: Collections AssociateLocation: Southwest Houston area Pay: $18.00 to $20.00 per hour Hours: Monday- Friday 8am to 4:30pm or 9am to 5pm.Duration: Temporary, could go permanent Description of Duties: Conducts daily collection calls to delinquent accounts; practices top-notch customer service when dealing with clients. Handles customer service questions and issues via phone and email. Handles contract refinance/extension challenges. Skip tracing accounts to locate customers. Responds to customer inquiries on delinquency notices. Investigate billing problems.Requirements: 2+ years of high volume collections experience required. MS Office proficiency. WHO WE ARE: Carlton Staffing is a local staffing firm in Texas with over 44 years of experience! We have connections with numerous hiring managers throughout the greater Houston area. An application with us is an open application with our rock-star clients. Don't wait another minute! Let our knowledgeable staff assist you today, visit www.carltonstaffing.com.

The Collections Specialist is responsible for timely and accurate claims filing, review, and resolution of denied insurance claims. The Collections Specialist will review all billing information such as provider medical records, billed claims, insurance carrier explanation of benefits, insurance carrier denial letters, and electronic remits to ensure that payments and denials are worked promptly and appeals for the denied claims are submitted appropriately. Essential Duties and Responsibilities: Daily monitoring of open claims receivable's volume, appeal filing deadlines (reconsiderations, appeals, negotiations, IDR and TDI), open collection efforts to ensure all identified and standardized workflows and processes are followed. Review, file and follow up on payer denials, rejected claims, and appeals in a timely fashion. Research and resolve incorrectly paid claims. Identify any denial trends and escalate to Associate Director for review. Daily tracking of incoming emails and correspondence for open collection activities to ensure timely response and scheduling of negotiation, mediations, and arbitrations. Daily monitoring of internal tracking documents to verify timeliness and efficiency of collection work and follow up. Review, preparation and management of weekly administrative invoicing to ensure all accounts are properly accounted for and payments are processed timely. Conduct daily, weekly, monthly audits of workflow and processes to ensure all identified and assigned collection tasks are implemented and maintained. Identify any areas of training and education and report to Associate Director. Schedule, prepare and conduct mediations. Track and report any trend or areas for process or workflow improvement. Conduct education and training as necessary. Ensure compliance with all healthcare state and federal regulations, privacy laws and billing requirements. Perform other duties as assigned. Education and Experience: Extensive experience in collections, denials management, NSA, IDR, TDI and negotiations; preferable in a free-standing emergency room facility setting. In-depth knowledge of healthcare regulations, privacy laws, and billing requirements. Strong billing and coding background, preferred in free standing emergency room setting. Excellent communication and interpersonal skills. Ability to analyze data, identify trends, and make data-driven decisions. Proficient in using healthcare information systems and patient access software. Experience in process improvement and implementing best practices. Physical Demands: The physical demands for this position include: adequate vision, hearing, and repetitive motion. Light physical activity performing non-strenuous daily activities of an administrative nature. Ascending or descending stairs, ramps, and the like, using feet and legs and/or hands and arms. Substantial movements (motions) of the wrist, hands and/or fingers in a repetitive manner. Bending legs downward and forward by bending leg and spine. Work Environment: Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. View all jobs at this company

Job Details Corporate Office- Houston - Houston, TXDescription SWE Homes and its affiliates have nearly 40 years of success in the residential and commercial real estate market. As we continue expanding across Texas and other states, we remain focused on operational excellence, growth, and entrepreneurial innovation. We are currently seeking a skilled and motivated Collections Specialist to join our high performing Collections Department. This role is ideal for a professional who thrives in a fast-paced environment and has a strong background in mortgage collections, evictions, and foreclosures. The ideal candidate is bilingual in English and Spanish, detail-oriented, assertive, and committed to achieving results through strategic communication and problem-solving. Key Responsibilities: • Reconcile past-due accounts, process and apply customer payments accurately • Contact borrowers by phone and in-person (as necessary) to address delinquent accounts • Develop and negotiate repayment plans and payment arrangements with customers • Prepare and send out formal notices including Notices to Vacate, Pre-Foreclosure, and Foreclosure notices • Initiate foreclosure proceedings when accounts cannot be resolved through alternative solutions • Draft and file legal documents including Forcible Entry Detainers, Writs of Possession, and Affidavits • Maintain accurate court docket reports and represent the company in court proceedings • Research property files for deeds, leases, and ownership details in preparation for legal action • File timely eviction requests and maintain up-to-date records of eviction statuses and outcomes • Review and analyze customer financials for loan modification or workout solutions to cure delinquency • Track, log, and organize documentation related to loan modifications and collections cases Qualifications: • High school diploma or equivalent • Minimum of 3 years' experience in mortgage loan collections, foreclosure, or a related legal/financial field • Strong understanding of the eviction and foreclosure processes. • Knowledge of loan modification procedures and Integrated Loan Servicing (ILS) systems is preferred • Bilingual fluency in English and Spanish is required Skills: • Exceptional organizational skills and attention to detail • Ability to manage sensitive and confidential information with discretion • Excellent verbal and written communication skills, including comfort interacting with courts, attorneys, and customers • Strong problem-solving and analytical abilities, with a focus on achieving results • Ability to multitask and work effectively under pressure and tight deadlines • Professional, proactive, and collaborative attitude

Job Description Role: To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Essential Functions & Responsibilities: Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful. Maintains accurate files and reports on all collections activity. Informs management of trends in loan underwriting contributing to delinquent/charged-off loans. Perform other job duties as assigned. Performance Measurements: 1. To maintain accurate and complete records of all collection and recovery activity. 2. To ensure that collection activity is both within credit union policy and all relevant regulations. 3. To identify and inform management of potential underwriting problems. 4. Keep updated and educated in all areas relating to loans, law changes, collection practices, and any other areas that would enhance the Loan Department. 5. To provide friendly, professional and accurate service and support to all members and associates. Knowledge and Skills: Experience -Three years experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education. Education - A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements. Interpersonal Skills - Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills - While performing the duties of the job, the employee is regularly required to : -position self to move about the work area -reach, grab, sort -communicate in person and via telephone with others -identify and recognize small font communication -ability to transport a minimum of 10 pounds

NorthStar Memorial Group is seeking a Bilingual Collections Specialist (English/Spanish) at our Home Office in Houston, TX. Our open-door policy ensures your voice is heard, and your ideas matter, fostering an environment that encourages innovative thinking and challenges the status quo. As highly empathetic individuals, our home office employees provide crucial support and guidance to our on-site teams, empowering them to better assist and guide our client families during their most difficult moments. We value individuals who embody our commitment to excellence, teamwork, and compassionate service. Responsibilities Utilize strong customer service skills, aligning with QA guidelines similar to the customer service staff Apply effective negotiation skills (accounts not eligible for buyout) Record client interactions, including inquiries, complaints, and actions taken in the computer system Collaborate with various locations to address billing and collections discrepancies. Meet a daily call quota of 60 outbound calls Send collection letters following company guidelines Maintain a monthly aging report to document collection activity Compensation Base Pay: $17/hr. + Commission: Up to $34,000 annually Payouts: Quarterly and Monthly Benefits Medical, Dental, and Vision Insurance 401(k) with Employer Matching Paid Time Off Yearly Performance Bonus up to 10% of salary Qualifications Minimum 1 year of experience in first-party collections Bilingual in English and Spanish REQUIRED Proficiency in Excel, Word, and Microsoft Teams Ability to engage with callers without a script We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status. #ops

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Full Time and Part Time positions available (Part time schedule is every Saturday from 8am-5pm and 3 evenings per week from 5-8pm) Work Location: This is an onsite position in Houston, TX. Compensation: $15-16/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone. * Accurately assess the consumer's financial condition by conducting thorough inquiries. * Determine the reason for delinquency and find creative solutions to resolve the situation. * Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances. * Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures. * Adhere to the State and Federal regulations pertaining to collection activities. * Meet corporate standards for call quality assurance and structure. Qualifications * Outgoing, assertive, competitive, persuasive * Enjoys dealing with the public * Possesses or is capable of acquiring superb negotiation skills * Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone. * Is able to work a flexible schedule which may include weekends. * Must have a high school diploma, some college preferred This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ

Job Description Under the direct supervision of the Collections Manager, the Collector is responsible for account resolution and collecting on account receivables. SHIFT DETAILS: Weekdays KEY RESPONSIBILITIES: Monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner. Identify coding or billing problems from EOBs and work to correct the errors in a timely manner. Identify problem accounts and escalate as appropriate. Update the patient account record to identify actions taken on the account Work with patients and guarantors to secure payment on outstanding account balances. Sort and file correspondence. Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement". Other duties as assigned. Supportive of the compliance program set forth by St. Joseph Medical Center and demonstrated by: Upholds the St. Joseph Medical Center Standards of Conduct and Corporate Compliance. Adheres to and helps to enforce all compliance policies relevant to his/her area. Assures timely compliance education as requested by the Regional Compliance and Safety Officer and/or through corporate initiatives. Sets an example to all staff in their daily activities. REQUIRED KNOWLEDGE & SKILLS: Communication - communicates clearly and concisely, verbally and in writing. Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Interpersonal skills - able to work effectively with other employees, patients and external parties. PC skills - demonstrates proficiency in PC applications as required. Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems. Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. POSITION QUALIFICATIONS: Equal Opportunity Employer Minorities/Women/Veterans/Disabled H.S. Diploma or G.E.D. At least one year of collections experience required. Relevant education may substitute experience requirement. Houston's oldest hospital is GROWING! Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most. Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care. Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way. Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.

Memorial Hermann Surgery Center Pinecroft, located in The Woodlands, Texas, is a premier outpatient surgical facility offering high-quality care in a patient-focused environment. As a joint venture with United Surgical Partners International (USPI) and part of the Memorial Hermann Health System, we specialize in a wide range of procedures with a commitment to safety, efficiency, and excellence. We are currently seeking a detail-oriented and motivated Full-time Collections Specialist to join our Business Office team. The ideal candidate is highly organized, skilled in patient financial communication, and thrives in a collaborative, fast-paced setting. Responsibilities * Manage the collections process for patient accounts, ensuring timely and accurate follow-up on outstanding balances * Communicate with patients regarding billing inquiries, account balances, and payment arrangements in a professional and compassionate manner * Work with insurance companies and third-party payors to resolve denied or unpaid claims * Accurately document all collection efforts and maintain up-to-date account records * Collaborate with business office staff, clinical teams, and leadership to support financial goals and patient satisfaction * Adhere to HIPAA, compliance standards, and all applicable laws and regulations related to patient billing and collections * Contribute to maintaining a positive and supportive environment for both patients and colleagues What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs and HSAs * 401(k) and access to retirement planning * Paid holidays and vacation Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner. USPI is proud of our inclusive culture. We respect differences and nurture the contributions of each individual while leveraging diversity to better serve our patients and physicians. Required Skills: * Strong knowledge of billing and collections processes, preferably in a healthcare setting * Excellent verbal and written communication skills with a customer service mindset * Ability to handle sensitive patient financial discussions with professionalism and empathy * Proficiency in Microsoft Office Suite and medical billing software systems * Strong problem-solving, organizational, and time management skills * Attention to detail and accuracy in account documentation Required Experience: * Previous experience in medical billing, collections, or revenue cycle management preferred * Knowledge of insurance claims processes and denial management strongly desired * Experience working in a surgery center, hospital, or healthcare business office setting preferred * High school diploma or equivalent required; additional training or certification in medical billing a plus

Job DescriptionDescription: The Collections Specialist at Paul Davis Restoration is responsible for managing and maintaining the accounts receivable ledger by following up on past-due balances, resolving billing disputes, and ensuring timely collection of outstanding invoices. This role plays a critical part in maintaining positive client relationships while supporting the financial health of the company. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred. 2+ years of collections, AR, or related accounting experience; experience in restoration or construction is a plus. Proficient in Microsoft Office, especially Excel; experience with QuickBooks or other accounting systems preferred. Strong communication, negotiation, and interpersonal skills. Detail-oriented with excellent organizational and time management abilities. Ability to work independently and collaboratively in a fast-paced environment.