Customer Service Representative
Collections representative job in Alexandria, VA
We are looking for Customer Service Representatives to join our client's team. In this role, you will provide exceptional customer support by addressing inquiries related to basic account issues, password resets and troubleshooting general website and access related problems.
This role requires being 100% onsite in Alexandria, Virginia on a shift basis and being able to be public trust security cleared.
We can only accept applications from US Citizens and Green Card holders.
Qualifications
Customer Service Experience: At least one (1) year of customer service experience, including phone and/or email contact center experience, data entry, contact center problem logging, and use of Automatic Call Distribution (ACD) systems.
Communication Skills: Strong listening and oral communication skills with the ability to interact professionally and courteously with customers.
Technical Proficiency: Must be proficient in using web-based databases, software, and email platforms.
Language Skills: Must be fluent in English (speaking, reading, and writing).
Background Check: Must be able to pass a federal background investigation and obtain a Public Trust clearance.
Required Skills
Customer service experience, communication skills, background check.
Pay range and compensation package
$17.50 to $20.00 per hour
Equal Opportunity Statement:
We are committed to diversity and inclusivity.
E-Billing Coordinator
Collections representative job in Washington, DC
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The E-Billing Coordinator is an integral part of Latham's Billing team. This role will be responsible for the submission of electronic invoices to clients on a monthly basis, as well as preparing and submitting monthly e-invoices to corporate clients and ensuring all client and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., New York, Houston, Chicago, San Francisco, or Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Acting as a liaison between billing attorneys, secretarial staff, and clients' staff regarding electronic billing, as directed
Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications; ensuring all relevant information is updated and correlated in the firm's 3E system
Coordinating resubmission of invoices with billing attorneys/secretaries, practice office accounting staff, and client representatives; ensuring corrective action is in place for future submissions
Reviewing clients' guidelines and other written communication; ensuring compatibility with the firm's billing policies and resolving any potential discrepancies before live rollout
Assisting E-Billing Supervisors with e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, and updating status reports/matter profiles in various subsystems
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Exhibit the ability to test and troubleshoot multiple e-software applications and identify potential problem areas
Demonstrate familiarity with LEDES formats and knowledge of ASCII and XML formats
Possess knowledge of basic accounting principles
And have:
A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or a related field
Knowledge of 3E's E-Invoicing module, preferably
A minimum of one (1) year of experience with the 3E Billing system
A minimum of one (1) year of related experience involving billing processes and practices, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things.
Please click here to review your rights under U.S. employment laws.
#LI
#Associate
#LI-Hybrid
Pay Range USD $75,000.00 - USD $90,000.00 /Yr.
Auto-ApplyBilling Coordinator
Collections representative job in Washington, DC
SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the DC office. The ideal candidate has a Bachelor's Degree and 3-5 years of Legal Billing experience is required (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required.
Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package.
****************************
Loan Service Representative
Collections representative job in Washington, DC
Job Description
Primary Function Promotes the credit union's loan products and services to potential and existing members. Receives and initiates calls to assist members regarding borrowing needs and options. Ensures conditions for pre and post loan closings are cleared. Perfects liens on collateral, insurance placement and documentation. Performs VISA credit card file maintenance. Provides the highest level of quality
member service.
Major Duties and Responsibilities
Communicates promotional information about loan products to members and answers inquiries from members concerning loan services.
Assists members in completion of consumer, credit card and mortgage loan applications.
Performs loan disbursals, in-person or electronically, complying with all approval criteria.
When disbursing funds, makes sure the member is familiar with all the terms, conditions, and collateral held on the note and disclosure.
Performs all administrative duties associated with the VISA credit card program, establishing accounts, and performing account maintenance.
Gathers, compiles, and prepares loan documents, liens, files, reports, and/or other legal matters relating to loans.
Maintains and updates the security interest and insurance of all vehicle loans, title tracking, ensuring accurate and complete record retention. Release liens at the request and, on approval of the lending team.
Maintains member loan files.
Represents the credit union in a courteous and professional manner. Provides prompt, efficient, and accurate service to members. Maintains member confidentiality.
Performs other duties as assigned.
Skills, Knowledge, and Experience
One to two years' experience in lending in a credit union or other financial institution preferred. Knowledge of lending principles and procedures, loan services, and credit union philosophy ideal. A2-year college degree or completion of specialized course study/certification in business and/or financial services. Well-developed communication and analytical skills required.
Knowledge of Microsoft office products preferred: MS. Word, Excel, PowerPoint, Outlook and Teams.
Proficiency in Spanish preferred.
Disclaimer
This position description is not a complete statement of all duties and responsibilities comprising the
position. It contains only the facts necessary to evaluate the position on a fair basis.
Job Posted by ApplicantPro
Collection Representative
Collections representative job in Baltimore, MD
Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans. Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment.
Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans.
Locate lost borrowers utlilizing skip-tracing techniques.
Qualifications
High School diploma or GED
Excellent communication, judgment and analytical skills
Ability to work in a fast-paced environment and multi-task
At lease two years collection experience; auto experience preferred
Additional Information
EOE
Collections Specialist (Credit Manager)
Collections representative job in Washington, DC
Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Dec 25, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team.
**Responsibilities**
+ Manages the Firm's collection processes/account maintenance at a regional level.
+ Provide excellent and thoughtful client service to hundreds of Firm clients
+ Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues.
+ Is in direct contact with the Firm's clients, including their highest level of management.
+ Act as a resource to other Credit Managers.
+ Partner with collections/accounting staff in other Dentons Offices for updates on open items.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ Bachelor Degree or equivalent experience required.
+ Preferred background includes interaction with senior management personnel.
+ Business collection or law firm experience would be a plus.
+ Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
+ Expertise with ARCS recommended
+ Proficient in Microsoft Excel and Word
+ Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals
+ Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues
**Salary**
Chicago Only DOE: $95,840 - $119,800
Washington, DC Only DOE: $99,680 - $124,600
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Dallas
**Nearest Secondary Market:** Fort Worth
Collections Specialist
Collections representative job in Rockville, MD
Requirements
A day in the life of a Collections Specialist will include:
Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up.
Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets.
Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing.
Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures.
Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately.
Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts.
Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system.
Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey.
We provide employees with a generous benefits package including:
Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
Fully funded deductible (HMO Plan)
401k employer matching contribution
Income protection with life insurance, short and long-term disability
Paid time off, holiday leave & birthday leave
Educational assistance
Commuter benefits program and more!
Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications.
Location:
We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment.
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
*EOE/AA/DISABILITY/VETERAN
Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)
Patient Accounts
Collections representative job in Oakton, VA
Job DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia.
Responsibilities
Complete all charge entry duties as assigned on a daily basis according to productivity requirements.
Back-up and assist other billing department staff as required.
Examining documents for missing information and ensuring documents are accurate.
Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes.
Extracting relevant information from patient records.
Liaising with physicians and other parties to clarify information.
Performing chart audits.
Advising and training physicians and staff on medical coding.
Ensuring compliance with medical coding policies and guidelines.
Support credentialing process.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of medical terminology.
Ability to work autonomously and as part of a team.
Ability to communicate effectively in both oral and written form.
Ability to understand and follow instructions.
Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility
Ability to provide quality customer service to patients, families, vendors, and other team members
Requirements
Medical Billing/Collections experience required.
Credentialing experience preferred.
Experience working with Electronic Medical Records (EMR) - Athena is a plus!
High school diploma or equivalent required.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
Discovery & Collection Specialist - Junior Job#485
Collections representative job in Washington, DC
Job Description
Discovery & Collection Specialist - Junior (1-3 Years experience)
TS/SCI REQUIRED
Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts.
Minimum Education/Work Experience:
Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS)
Knowledge of GEOINT tasking and collection processes and protocols
Knowledge of national, commercial, and airborne GEOINT sensors and capabilities
Knowledge of multi INT sources and capabilities
Ability to work independently or as part of a team to develop GEOINT collection strategies
Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches
Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration
HS diploma or GED
GIMS Certification
Desired Skills/Qualifications:
Experience as an adjudicator within GIMS
Experience as an imagery or geospatial analyst
Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS)
Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development
Ability to facilitate interagency collaboration
BA or BS degree preferred; MA or MS degree a plus
Open Source Collection Specialist
Collections representative job in Washington, DC
Job DescriptionDescription:
HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C.
The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners.
Key Responsibilities include but are not limited to:
Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas.
PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest.
Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence.
Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards.
Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations.
Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics.
Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence.
Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness.
Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data.
This is position is contingent on contract award. Veterans receive hiring preference.
Requirements:
The following are the minimum requirements for this position:
Possess a current, active TOP SECRET Clearance
Must be a U.S. Citizen
Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership
Experience with Intelligence Community (IC) is desired
Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations.
Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process.
Experience working with Microsoft Office suite and IC data systems.
Open Source Collection Specialist
Collections representative job in Washington, DC
Job DescriptionOpen Source Collection Specialist (OSINT Analyst) Location: Washington, D.C. | Type: Full-Time | Clearance: TS/SCI + DHS Suitability
is part of an active proposal effort and is contingent upon contract award.
Overview
DarkStar Intelligence is seeking Open Source Collection Specialists (OSINT Analysts) to support the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A), specifically the Open Source Intelligence Division (OSID) and Intelligence Watch and Coordination Center (IWCC). The OSINT Specialist provides 24/7/365 open-source collection, analysis, and dissemination of publicly available information (PAI) in support of national homeland security missions. This role identifies, collects, and aggregates information from the surface, deep, and dark web to address DHS information requirements and emergent threats.
Key Responsibilities
Conduct open source collection to support tactical and operational intelligence requirements.
Identify, collect, and analyze OSINT, social media, gray literature, and other publicly available information using Government-approved tools.
Produce daily, weekly, and monthly intelligence summaries and reports as directed or in response to RFIs.
Develop and maintain analytical procedures to meet evolving mission requirements and ensure operational effectiveness.
Support DHS I&A Watch operations by providing real-time collection on emergent threats, breaking events, and crisis situations.
Maintain situational awareness and conduct information exchanges with DHS I&A, the Intelligence Community (IC), and Federal, State, Local, Tribal, Territorial, and Private (FSLTTP) partners.
Identify new sources of publicly available information across the surface, deep, and dark web.
Support the development of OSINT targeting and exploitation techniques, tools, and tradecraft.
Assist with developing OSINT collection plans and disseminating information products.
Support DHS exercises by providing analytical input and participating in scenario development and execution.
Provide foreign language translation support using approved online resources as needed.
Follow DHS-approved procedures for transmitting, sharing, and safeguarding sensitive or classified information.
Minimum Qualifications
Active TS/SCI and DHS Suitability determination.
Bachelor's degree or higher in International Studies, Intelligence, Homeland Security, Criminal Justice, or a related field from an accredited institution.
Minimum of six (6) years of experience performing Open Source Collection in support of tactical and operational intelligence missions.
Understanding of DHS I&A authorities, component missions, and intelligence processes.
Knowledge of open source domains, including surface, deep, and dark web.
Knowledge of multiple collection techniques, planning, and dissemination practices
Desired Qualifications
Experience supporting DHS I&A or Intelligence Community watch and warning operations.
Familiarity with Homeland Security Priority Framework (HIPF) alignment.
Experience developing OSINT methodologies, policy, and tradecraft.
Demonstrated ability to brief senior leadership and write for executive audiences.
Experience mentoring or leading small analytic teams.
Compensation & Benefits
Compensation will be based on qualifications and experience. Contact **************************** for details.
Additional Details
Travel: As required.
Work Environment: On-site, within a secure DHS facility; 24/7/365 rotational shift schedule supporting around-the-clock operations.
Security Note
U.S. citizenship required.
Must obtain and maintain DHS Suitability.
Adherence to DHS security protocols, including training, NDAs, and proper handling of SBU and classified information.
About DarkStar Intelligence
DarkStar Intelligence is a Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to advancing national security through mission support and tradecraft development. We prioritize both client satisfaction and employee retention, delivering high-quality, intelligence-based solutions grounded in our “Core Four” values:
Humility: We place mission success above personal recognition.
Passion: We bring enthusiasm and dedication to every challenge.
Agility: We adapt quickly to evolving operational needs.
Ownership: We hold ourselves accountable for results and uphold the highest standards of excellence.
We are mission-driven and results-oriented, striving to make our country safer through every task we undertake.
Equal Employment Opportunity (EEO) Commitment
At DarkStar Intelligence LLC, we are committed to maintaining a professional and legally compliant work environment where individuals are treated with respect and fairness. We adhere strictly to all applicable Equal Employment Opportunity (EEO) laws and regulations.
Employment decisions at DarkStar are made solely on the basis of individual qualifications, performance, and business needs. We prohibit discrimination in all aspects of employment-including hiring, compensation, promotion, training, discipline, and termination-on the basis of: Race or color, Religion, Sex (including pregnancy, sexual orientation, and gender identity), National origin, Age, Disability, Genetic information, Veteran status. Or any other status protected by applicable federal, state, or local law
Our EEO standards are embedded in all employment practices to ensure compliance, fairness, and accountability. We enforce a zero-tolerance policy for unlawful discrimination or harassment and encourage employees to report concerns without fear of retaliation.
EEO Flyer: shorturl.at/abp NX
Employee Benefits
DarkStar Intelligence provides a competitive and comprehensive benefits package to support the health, financial stability, and personal well-being of our team members.
Core Benefits for employees:
Health Coverage: Medical, dental, and vision plans
Income Protection: Life insurance, short-term disability, and long-term disability
Retirement Planning: 401(k) plan with employer contributions
Work-Life Support: Employee Assistance Program (EAP) and legal services
Paid Leave: Generous PTO, 11 paid federal holidays, and one floating holiday
Voluntary Benefits:
Legal & Identity Protection: LegalShield and IDShield
Additional Insurance: Whole life, accident, and critical care coverage
We believe in recognizing and supporting the professionals who make our mission possible. Your well-being is an investment in our collective success.
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Easy ApplyCollections Specialist
Collections representative job in Laurel, MD
Panda Exteriors
Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a Collections Specialist to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally.
This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money.
Responsibilities
Contact homeowners via phone, email, and text regarding outstanding balances
Collect payments and set up approved payment plans
Explain payment options including financing and online payments
Follow up consistently on open accounts and escalate when necessary
Accurately document all activity in the CRM
Work with internal teams to resolve billing or account issues
Qualifications
Prior collections, billing, or customer service experience required
Comfortable discussing payments and resolving sensitive financial situations
Highly organized and detail-oriented
Ability to multitask and follow established processes
Why Panda Exteriors
Medical, Vision, and Dental Insurance
PTO and Paid Holidays
401(k)
Paid training
Clear growth paths and internal promotion opportunities
Employee referral bonuses
Company events and team outings
Stable, fast-growing company (Inc. 5000 recognized)
Apply today to join a growing company with clear processes and room to grow.
Open Source Collector (Discovery and Collections Specialist - Mid-Level) - NGA-Washington
Collections representative job in Springfield, VA
Language: Russian
_________________________________________________________________________________________________
Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work.
Description
We are looking for a Mid-level TS/SCI-cleared Open Source Collector to join our team.
Minimum Required Qualifications:
3-5 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
Preferred Qualifications:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
Clearance Requirement:
Active TS/SCI clearance is required, with a willingness to obtain a polygraph upon request
Salary Range: $122,800+ based on ability to meet or exceed stated requirements
About Masego
Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training.
Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community.
Pay and Benefits
We seek to provide and take care of our team members. We currently offer Medical, Dental, Vision, 401k, Generous PTO, Referral bonuses, and more!
Diversity
Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.
Auto-ApplyLegal Billing Coordinator
Collections representative job in Washington, DC
SourcePro Search has a fantastic opportunity for a Legal Billing Coordinator with a prominent and top ranked global law firm. The ideal candidate has 3+ years of experience as a Legal Billing Assistant (large firm preferred) and extensive experience with Elite.
Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package. ****************************
Loan Service Representative
Collections representative job in Washington, DC
Primary Function Promotes the credit union's loan products and services to potential and existing members. Receives and initiates calls to assist members regarding borrowing needs and options. Ensures conditions for pre and post loan closings are cleared. Perfects liens on collateral, insurance placement and documentation. Performs VISA credit card file maintenance. Provides the highest level of quality
member service.
Major Duties and Responsibilities
Communicates promotional information about loan products to members and answers inquiries from members concerning loan services.
Assists members in completion of consumer, credit card and mortgage loan applications.
Performs loan disbursals, in-person or electronically, complying with all approval criteria.
When disbursing funds, makes sure the member is familiar with all the terms, conditions, and collateral held on the note and disclosure.
Performs all administrative duties associated with the VISA credit card program, establishing accounts, and performing account maintenance.
Gathers, compiles, and prepares loan documents, liens, files, reports, and/or other legal matters relating to loans.
Maintains and updates the security interest and insurance of all vehicle loans, title tracking, ensuring accurate and complete record retention. Release liens at the request and, on approval of the lending team.
Maintains member loan files.
Represents the credit union in a courteous and professional manner. Provides prompt, efficient, and accurate service to members. Maintains member confidentiality.
Performs other duties as assigned.
Skills, Knowledge, and Experience
One to two years' experience in lending in a credit union or other financial institution preferred. Knowledge of lending principles and procedures, loan services, and credit union philosophy ideal. A2-year college degree or completion of specialized course study/certification in business and/or financial services. Well-developed communication and analytical skills required.
Knowledge of Microsoft office products preferred: MS. Word, Excel, PowerPoint, Outlook and Teams.
Proficiency in Spanish preferred.
Disclaimer
This position description is not a complete statement of all duties and responsibilities comprising the
position. It contains only the facts necessary to evaluate the position on a fair basis.
Collection Representative
Collections representative job in Baltimore, MD
Friendly Finance Corporation is a successful, growing company dedicated to helping automotive dealers with their loan and credit applications/approval needs.
Job Description
Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans.
Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment.
Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans.
Locate lost borrowers utlilizing skip-tracing techniques.
Qualifications
High School diploma or GED
Excellent communication, judgment and analytical skills
Ability to work in a fast-paced environment and multi-task
At lease two years collection experience; auto experience preferred
Additional Information
EOE
Patient Accounts
Collections representative job in Oakton, VA
Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia.
Responsibilities
Complete all charge entry duties as assigned on a daily basis according to productivity requirements.
Back-up and assist other billing department staff as required.
Examining documents for missing information and ensuring documents are accurate.
Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes.
Extracting relevant information from patient records.
Liaising with physicians and other parties to clarify information.
Performing chart audits.
Advising and training physicians and staff on medical coding.
Ensuring compliance with medical coding policies and guidelines.
Support credentialing process.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of medical terminology.
Ability to work autonomously and as part of a team.
Ability to communicate effectively in both oral and written form.
Ability to understand and follow instructions.
Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility
Ability to provide quality customer service to patients, families, vendors, and other team members
Requirements
Medical Billing/Collections experience required.
Credentialing experience preferred.
Experience working with Electronic Medical Records (EMR) - Athena is a plus!
High school diploma or equivalent required.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
Auto-ApplyOpen Source Collection Specialist
Collections representative job in Washington, DC
HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C.
The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners.
Key Responsibilities include but are not limited to:
Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas.
PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest.
Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence.
Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards.
Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations.
Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics.
Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence.
Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness.
Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data.
This is position is contingent on contract award. Veterans receive hiring preference.
Requirements
The following are the minimum requirements for this position:
Possess a current, active TOP SECRET Clearance
Must be a U.S. Citizen
Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership
Experience with Intelligence Community (IC) is desired
Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations.
Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process.
Experience working with Microsoft Office suite and IC data systems.
Open Source Collection Specialist
Collections representative job in Washington, DC
Open Source Collection Specialist (OSINT Analyst) Location: Washington, D.C. | Type: Full-Time | Clearance: TS/SCI + DHS Suitability
is part of an active proposal effort and is contingent upon contract award.
DarkStar Intelligence is seeking Open Source Collection Specialists (OSINT Analysts) to support the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A), specifically the Open Source Intelligence Division (OSID) and Intelligence Watch and Coordination Center (IWCC). The OSINT Specialist provides 24/7/365 open-source collection, analysis, and dissemination of publicly available information (PAI) in support of national homeland security missions. This role identifies, collects, and aggregates information from the surface, deep, and dark web to address DHS information requirements and emergent threats.
Key Responsibilities
Conduct open source collection to support tactical and operational intelligence requirements.
Identify, collect, and analyze OSINT, social media, gray literature, and other publicly available information using Government-approved tools.
Produce daily, weekly, and monthly intelligence summaries and reports as directed or in response to RFIs.
Develop and maintain analytical procedures to meet evolving mission requirements and ensure operational effectiveness.
Support DHS I&A Watch operations by providing real-time collection on emergent threats, breaking events, and crisis situations.
Maintain situational awareness and conduct information exchanges with DHS I&A, the Intelligence Community (IC), and Federal, State, Local, Tribal, Territorial, and Private (FSLTTP) partners.
Identify new sources of publicly available information across the surface, deep, and dark web.
Support the development of OSINT targeting and exploitation techniques, tools, and tradecraft.
Assist with developing OSINT collection plans and disseminating information products.
Support DHS exercises by providing analytical input and participating in scenario development and execution.
Provide foreign language translation support using approved online resources as needed.
Follow DHS-approved procedures for transmitting, sharing, and safeguarding sensitive or classified information.
Minimum Qualifications
Active TS/SCI and DHS Suitability determination.
Bachelor's degree or higher in International Studies, Intelligence, Homeland Security, Criminal Justice, or a related field from an accredited institution.
Minimum of six (6) years of experience performing Open Source Collection in support of tactical and operational intelligence missions.
Understanding of DHS I&A authorities, component missions, and intelligence processes.
Knowledge of open source domains, including surface, deep, and dark web.
Knowledge of multiple collection techniques, planning, and dissemination practices
Desired Qualifications
Experience supporting DHS I&A or Intelligence Community watch and warning operations.
Familiarity with Homeland Security Priority Framework (HIPF) alignment.
Experience developing OSINT methodologies, policy, and tradecraft.
Demonstrated ability to brief senior leadership and write for executive audiences.
Experience mentoring or leading small analytic teams.
Compensation & Benefits
Compensation will be based on qualifications and experience. Contact [email protected] for details.
Additional Details
Travel: As required.
Work Environment: On-site, within a secure DHS facility; 24/7/365 rotational shift schedule supporting around-the-clock operations.
Security Note
U.S. citizenship required.
Must obtain and maintain DHS Suitability.
Adherence to DHS security protocols, including training, NDAs, and proper handling of SBU and classified information.
About DarkStar Intelligence
DarkStar Intelligence is a Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to advancing national security through mission support and tradecraft development. We prioritize both client satisfaction and employee retention, delivering high-quality, intelligence-based solutions grounded in our “Core Four” values:
Humility: We place mission success above personal recognition.
Passion: We bring enthusiasm and dedication to every challenge.
Agility: We adapt quickly to evolving operational needs.
Ownership: We hold ourselves accountable for results and uphold the highest standards of excellence.
We are mission-driven and results-oriented, striving to make our country safer through every task we undertake.
Equal Employment Opportunity (EEO) Commitment
At DarkStar Intelligence LLC, we are committed to maintaining a professional and legally compliant work environment where individuals are treated with respect and fairness. We adhere strictly to all applicable Equal Employment Opportunity (EEO) laws and regulations.
Employment decisions at DarkStar are made solely on the basis of individual qualifications, performance, and business needs. We prohibit discrimination in all aspects of employment-including hiring, compensation, promotion, training, discipline, and termination-on the basis of: Race or color, Religion, Sex (including pregnancy, sexual orientation, and gender identity), National origin, Age, Disability, Genetic information, Veteran status. Or any other status protected by applicable federal, state, or local law
Our EEO standards are embedded in all employment practices to ensure compliance, fairness, and accountability. We enforce a zero-tolerance policy for unlawful discrimination or harassment and encourage employees to report concerns without fear of retaliation.
EEO Flyer: shorturl.at/abp NX
Employee Benefits
DarkStar Intelligence provides a competitive and comprehensive benefits package to support the health, financial stability, and personal well-being of our team members.
Core Benefits for employees:
Health Coverage: Medical, dental, and vision plans
Income Protection: Life insurance, short-term disability, and long-term disability
Retirement Planning: 401(k) plan with employer contributions
Work-Life Support: Employee Assistance Program (EAP) and legal services
Paid Leave: Generous PTO, 11 paid federal holidays, and one floating holiday
Voluntary Benefits:
Legal & Identity Protection: LegalShield and IDShield
Additional Insurance: Whole life, accident, and critical care coverage
We believe in recognizing and supporting the professionals who make our mission possible. Your well-being is an investment in our collective success.
Auto-ApplyDiscovery & Collection Specialist - Junior Job#485
Collections representative job in Springfield, VA
Discovery & Collection Specialist - Junior (1-3 Years experience)
TS/SCI REQUIRED
Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts.
Minimum Education/Work Experience:
Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS)
Knowledge of GEOINT tasking and collection processes and protocols
Knowledge of national, commercial, and airborne GEOINT sensors and capabilities
Knowledge of multi INT sources and capabilities
Ability to work independently or as part of a team to develop GEOINT collection strategies
Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches
Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration
HS diploma or GED
GIMS Certification
Desired Skills/Qualifications:
Experience as an adjudicator within GIMS
Experience as an imagery or geospatial analyst
Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS)
Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development
Ability to facilitate interagency collaboration
BA or BS degree preferred; MA or MS degree a plus
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