Collections representative jobs in Illinois - 3,909 jobs

A global industrial organization is seeking Customer Service Representative. This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required - customer service or call center experience is all you need. Schedule Night Shift: 7:00 PM - 7:00 AM Rotating schedule Work 3-4 days per week Enjoy 3-4 days off each week Pay range and compensation package $15.50 - $16.30/hr Contractor Medical, Dental, Vision What You'll Do Monitor safety-related video and system alerts Identify potential risks Accurately classify and document safety events Contact industrial site personnel when safety intervention is required Use internal systems and Microsoft tools to track and communicate information What You Need Customer service or call center experience Comfort multitasking (speaking and typing simultaneously) Strong attention to detail and communication skills Basic computer proficiency (Microsoft Office / Teams) Ability to work on-site and overnight Reliability and professionalism in a secure environment Company Description • Come get Swoon'd!! • Swoon handles the staffing needs of over 80 Fortune 500 clients. • We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row. • Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 - 2020.

About Us Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity - Loman-Ray Insurance Group, LLC. Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals. Personal Lines Customer Service Representative Position Summary: The Personal Lines Customer Service Representative is responsible for servicing and growing an assigned book of business, with the expectation of maintaining a working knowledge of existing accounts and developing additional lines. This role involves responding to client and carrier inquiries, processing new and renewal business, supporting claims, quoting, billing, and account rounding. The position requires strong client service, communication, and sales capabilities. Key Responsibilities: Customer Service & Account Management Meet with clients in-office or off-site when appropriate Screen and qualify walk-in and phone-in prospects Set up, organize, and maintain client files Collect necessary data from the insureds Complete and process applications, endorsements, and other policy-related documents Process certificates, notary requests, and other documentation Market new or renewal business within agency guidelines Maintain expiration lists and monitor renewals Rate and review policies for accuracy Arrange financing for new and renewal business Collect premiums on new accounts Input, update, and retrieve information in the agency management system Coordinate with clients, carriers, markets, and internal departments Handle client and carrier correspondence in accordance with agency standards Participate in training and support for other departments as needed Perform any other assigned duties or special projects Claims Support Assist clients with claim reporting and follow-up Receive claim details from clients via phone, mail, or in-person meetings Review policies for coverage applicability Advise clients on next steps regarding estimates and billing Prepare and submit loss reports to carriers promptly Assist insureds with claimant communications and reporting requirements Coordinate state-required documentation, when applicable Follow up with carriers on claim status requests Close settled claims and ensure proper disbursement of settlement checks Provide loss experience reports upon request (Commercial Lines) Organize first reports and associated bills Serve as liaison between employer, employee, and carrier Qualifications: High School Diploma required; college degree preferred Minimum of 1 year of experience in personal lines insurance customer service, sales or account management Active Illinois Property & Casualty license required, or the willingness to obtain the license Thorough understanding of insurance coverages, underwriting, rating, claims processes, billing and collections procedures Working knowledge of Applied Epic desired; will consider experience with related agency management systems Proficiency with Microsoft Office Suite Strong oral and written communication abilities Professional phone etiquette with a service-focused approach Proven sales acumen and account development skills Excellent interpersonal and client relationship skills Strong organizational skills with attention to detail Commitment to continuing education and advancement of technical insurance knowledge through approved courses or professional programs Ability to pass a criminal background check, as permitted by law Physical Requirements: Frequently sit, stand and walk Regularly required to talk or hear Frequently required to use hands or fingers to handle or feel objects, tools or controls Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 pounds Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus The noise level in the work environment is usually moderate Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary Office Location: 605 Old Salem Road, Petersburg, IL 62675 Hours: Monday-Friday, 8:30am-4:30pm Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

The CEA will be responsible for: Handling all customer inquires both over the phone and via email quickly and effectively Inbound Calls - 25-50+ a day Emails - 50-100+ a day Answering questions customers have about shipping, product availability and pricing Research questions and use systems to provide customer with the best experience Create cases for issues customers have. Coordinating across all functional units to quickly resolve specific customer requests and needs, both stated and implied Direct customer communication by a variety of channels, order management and across the fulfillment chain Provide information and exception management Provide transparency to customers using critical thinking and problem-solving techniques Handling both internal and external customer inquiries as well as provide proactive solutions Delivering a frictionless customer experience. Reports to Supervisor of Customer Experience The company is known for providing world class Customer Experience. Team members are provided extensive on the job training to fully prepare them for their role *Skills & Qualifications* Must Haves: - 2+ years of customer service experience from a products company or customer service role that had KPI's - Order Entry in an ERP - Microsoft Outlook, Microsoft Word - General Computer Skills - Email Communication heavy - HS diploma Nice Haves: - Claims experience (order claims processing) - CRM - Microsoft Dynamics - Inbound Phone experience 50+ volume - Microsoft Excel Soft Skills: - Working independently - looking for candidates who can work without direction and problem solve on their own without looping in a supervisor - Problem solve - being resourceful to look up answers and check inventory levels - Email communication - Positive Attitude - Attention to detail - Professional - accountability *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of Tinley Park, IL. *Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Tinley Park,IL. *Application Deadline*This position is anticipated to close on Jan 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP - 3 months $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm

Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management

Role: Customer Service Representative Onsite Pay rate: $21 - 22/h The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information SKILLS • Ability to effectively communicate and build strong partnerships with newer employees. • Basic computer skills and knowledge of database software. • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. • Demonstrated attention to detail, organizational skills, and time management skills. • Ability to work a flexible schedule to meet the needs of the business and performance requirements. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work experience in a contact center environment preferred.

Billing Resolution Analyst Duration: 6-month contract Pay Rate: $25-30/hour Requirements: Experience with Oracle EBS and Salesforce Billing preferred. Excellent written and verbal communication skills. Proficiency in Microsoft Office, especially Excel. Ability to work independently in a fast‑paced environment. Strong customer service orientation. High attention to detail. Self‑motivated and able to work effectively in a team setting. Plusses: Experience working cross‑functionally with internal business groups Knowledge of contract structures, billing processes, or payment reconciliation Familiarity with dealer, OEM, or partner accounting environments Experience managing disputes, credit memos, or billing adjustments Strong organizational and prioritization skills in a deadline‑driven environment Position Overview: Insight Global is seeking a Resolution Analyst I to support the company's billing, accounts receivable, and dispute resolution processes. This role is responsible for resolving escalated client issues, researching billing discrepancies, performing account reconciliations, and ensuring timely and accurate processing of payments and adjustments. The analyst will proactively engage with clients regarding account status and collaborate closely with internal departments to maintain accurate financial and contractual records.

Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.Our members know and trust us! Branch Offices house travel, membership, insurancesalesand support employees You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: TheBranchCustomer Service Representativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE ofa Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products. Generateleads, updatemembers on travel and insurance specials,and providetravelinformation Respond to customer inquiries and refer to senior staff or agent whenappropriate Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate Provide administrative support to the travel and/or insurance sales staff during peakperiods Conduct outbound promotional calls for insurance and/or travelproducts Other duties asassigned HOW WE REWARD OUR EMPLOYEES Our Auto Club GroupBranchCustomer Service Representativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoptionassistance Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays Paid volunteer day annually Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities AAA Membership Discounts,perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma orequivalent WorkExperience: Working in a customer focused environment Providing customer focused service andtimelysolutions to problems MicrosoftOffice applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals Successful candidates willpossess: Passion and enthusiasm for working withpeople Basic mathematical calculations to accurately perform monetarytransactions Communicate effectively (verbal and written) with others in a workenvironment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Rock River Disposal / Waste Connections is looking for a Customer Service Representative to join the team in Rockford, IL!Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice. Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information. Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues. Other duties as assigned What we need from you: 2 years ofhigh volume Customer Serviceexperience preferred Experience with Microsoft Word, Excel and Outlook Excellent verbal and written communication skills Pay: $18.50/hr What you'll get from us: Competitive Compensation 401(K) with company match; let us help you save for your future Healthcare; Medical, Dental, Vision Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund Insurance: Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

The Strategic Billing Analyst is a detail-oriented individual with a critical role responsible for ensuring the accuracy and integrity of our financial billing data, providing key analysis, and developing reporting tools that directly support strategic decision-making and resource management. The ideal candidate possesses a strong command of financial data, excellent analytical skills, and proficiency with data visualization tools. **Key Responsibilities** The Billing Analyst will perform a variety of essential tasks, including but not limited to: **Financial Data Validation & Integrity:** + Execute financial data validation processes, ensuring the accuracy and consistency of all billing inputs, outputs, and systems. + Review and ensure the correct implementation of tax rules and regulations within the billing system. + Validate and manage specialized Government Account Data, ensuring compliance with specific federal and state billing regulations and reporting requirements. + Perform IL Commerce Commission (Intercompany/Intracompany) data validation to ensure accurate cross-departmental or entity billing and reconciliation. + Identify, investigate, and resolve data discrepancies or anomalies proactively. **Accounting & Reconciliation:** + Prepare and process journal entries related to billing, adjustments, and revenue recognition to maintain accurate financial records. + Perform in-depth analysis of aging reports to monitor outstanding balances, assess collection risks, and inform departmental strategies. **Compliance & Audit Support:** + Provide comprehensive support for internal and external audits by preparing required documentation, gathering data evidence, and addressing auditor inquiries related to billing records and processes. + Ensure all billing procedures and data handling adhere to relevant regulatory and financial compliance standards. **Reporting & Business Intelligence:** + Develop, create, and maintain standard and ad-hoc financial and operational reports. + Design, implement, and manage data reporting tools and dashboards, with a focus on Power BI, to provide clear, actionable insights into billing performance and trends. + Streamline reporting processes for efficiency and accessibility across the department. **Strategic Support:** + Validate and analyze billing data to help the Billing Department effectively manage resources and make sound decisions based on data. + Present complex analytical findings clearly and concisely to stakeholders. **Project Support & Implementation:** + Actively support departmental and cross-functional projects related to billing system enhancements, migrations, new product launches, and process improvement initiatives. + Participate in user acceptance testing (UAT) and data mapping to ensure project deliverables meet billing requirements. The Strategic Billing Analyst will be successful by delivering accurate, timely, and insightful data and reports that enable the Strategic Billing Department to operate efficiently, manage risk, and optimize financial performance. **JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)** **Education:** Required: + BA/BS degree in Accounting or Finance and/or Data Analytics or MIS **Related Work Experience and Skills:** Required: + 1-3 years Gas Utility experience + Advanced proficiency with Microsoft Excel (e.g., Pivot Tables, VLOOKUPs, complex formulas) + Proven experience with data visualization and business intelligence tools, with demonstrated expertise in Power BI + Experience with financial reporting, journal entries, and the concepts of revenue recognition + Proficient Communication Skills (oral and written) + Strong analytical skills **About Southern Company Gas** Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com . Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** . Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 16559 Job Category: Finance Job Schedule: Full time Company: Nicor Gas Pay Range: $58,388.00 - $121,405.90 USD Annually: Base salary varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, and at the time of this posting, this is the reasonable salary range for this role.

Major Responsibilities: * This role requires the ability to work well with all levels within Hub Group including collections, Account Managers, CAOs, EVPs, VPs, external customers and Payco's. * Be able to resolve all disputes, invoice problems, IT issues, pricing or fuel issues in a timely manner. * Through effective internal and external communication, this position supports on boarding new customers and new processes, company billing, documentation challenges, credit challenges and cash application goals while providing stellar customer service. * Be responsible for a portfolio of $5 Million to $40 Million of customer AR at one time. * This individual must be diligent, organized, strategic, and analytical. They need to able to analyze data through spreadsheets in Exel using formulas, V-Lookups and pivot tables that data to provide solutions based on the findings. * Position requires the ability to motivate internal customers and external customers to complete the necessary tasks for Hub Group to collect funds that are owed. * The Senior Collection Specialist must provide recommendations to correct issues and guidance of next steps, which will require understanding the scope of the issue and the stakeholders. * Time management and organization is key to the success of this role as is a clear understanding of daily goals and the ability to prioritize. * Ability to learn and to work in different operating systems simultaneously. * Verify payment status of outstanding invoices, summarize and share results and provide next steps and actions that are needed. Document interactions with customers, internal teams and Payco's but providing the issues, actions, owners and dates. * Make collection calls and recommend actions for slow/poor paying customers. * Prepare and maintain demand letters as well as work with legal to provide needed documentation. * Resend invoices and customer statements as required. Human Resources 062023 Page 2 * Review daily cash application report for discrepancies and need for remittance advices. * A senior is expected to mentor the collection staff, be an expert trainer on Paycos and be the go-to when manager is out. * Maintain their portfolio in good order and current. * Duties, responsibilities and activities may be assigned or changed from time to time. Minimum Qualifications: * Five years of collections experience is preferred * Experience in the transportation industry is preferred * Must have excellent communication skills, both verbal and written, with the ability to effectively interface with customers and internal personnel * Must be able to multi-task and work in a fast-paced environment * Proficiency with software programs such as MS products * Proficiency in Excel a must, as well as data entry skills are required * Must be a team player with high energy and strong organizational and problem solving skills * Must be able to work with minimal supervision and focus on goals of the department Salary: $25.00/hr- $29.00/hr This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. Benefits We offer a comprehensive benefits plan including: * Medical * Dental * Vision * Flexible Spending Account (FSA) * Employee Assistance Program (EAP) * Life & AD&D Insurance * Disability * Paid Time Off * Paid Holidays

General Description: Point of contact for delinquent accounts for collections activities. Responsibilities - Include, but are not limited to: Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent borrowers Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to bring the loan current, or proceed with hardship assistance as appropriate Counsel borrowers on options for meeting their payment obligations, explain terms, and arrange repayment plans based on department procedures Discuss financial status, review monthly income and expenses, and determine reason for non-payment Offer Loss Mitigation assistance, when appropriate, explain options and processes in detail Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA) Follow all company and department policies and procedures. Utilize proper protocol, for borrowers, clients, state and federal regulations, as well as best practices Maintain and document mortgage collection systems and databases with all activities and communications Process mortgage loan payments in accordance with established guidelines Consistently monthly goals Reconcile accounts with misapplied payments. Successfully complete annual regulatory compliance training. Additional duties as assigned. Required Qualifications: High School diploma or equivalent Solid PC skills: Microsoft applications and loan servicing platforms Analytical and problem-solving skills and attention to detail Pre-Employment Screening: Drug screen and background check required. Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law

TempToHire General Description: Point of contact for delinquent accounts for collections activities. Responsibilities - Include, but are not limited to: Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent borrowers Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to bring the loan current, or proceed with hardship assistance as appropriate Counsel borrowers on options for meeting their payment obligations, explain terms, and arrange repayment plans based on department procedures Discuss financial status, review monthly income and expenses, and determine reason for non-payment Offer Loss Mitigation assistance, when appropriate, explain options and processes in detail Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA) Follow all company and department policies and procedures. Utilize proper protocol, for borrowers, clients, state and federal regulations, as well as best practices Maintain and document mortgage collection systems and databases with all activities and communications Process mortgage loan payments in accordance with established guidelines Consistently monthly goals Reconcile accounts with misapplied payments. Successfully complete annual regulatory compliance training. Additional duties as assigned. Required Qualifications: High School diploma or equivalent Solid PC skills: Microsoft applications and loan servicing platforms Analytical and problem-solving skills and attention to detail Pre-Employment Screening: Drug screen and background check required. Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law

Job Description Are you a skilled negotiator with a passion for helping others find financial solutions? SIU Credit Union, a strong and growing financial institution in Southern Illinois, is looking for a dedicated Credit Resolution Specialist to join our team full-time. At SIU Credit Union, we pride ourselves on providing a high level of service to both our internal team and our external members. If you are looking for a stable career with a competitive salary and a robust benefits program, we want to hear from you. Primary Function As a Credit Resolution Specialist, you will manage activities associated with delinquent accounts. You will be responsible for identifying the root causes of delinquency and utilizing various communication methods to work with members to resolve outstanding balances. Key Responsibilities Member Advocacy & Negotiation: Establish early contact with members to create payment arrangements. Use your human relations skills to negotiate resolutions that balance the best interests of the credit union with the member's unique circumstances. Account Management: Maintain accurate, up-to-date activity reports on late and delinquent loans. Document all collection activities thoroughly. Legal & Administrative Support: Assist in preparing documents for repossessions, collection agencies, and legal actions (including bankruptcy claims). Skip Tracing: Perform investigative tasks to locate members and collateral when necessary. Compliance: Ensure all activities remain in strict compliance with security procedures and federal/state regulations while maintaining member confidentiality. Position Requirements Education: High School Diploma or equivalent. Legal: Must be bondable. Knowledge: Strong understanding of collection procedures and current federal/state laws and regulations. Communication: Exceptional oral and written communication skills for interacting with members, staff, and management. Tech Savvy: Proficiency in Microsoft Excel, Word, and Windows-based programs. Experience (Preferred): Background in a financial institution and knowledge regarding bankruptcies and small claims court. Why SIU Credit Union? Competitive Salary: We value your expertise and offer pay that reflects your skills. Comprehensive Benefits: A full program designed to support your health and future. Growth: Join a thriving organization that is deeply rooted in the Southern Illinois community. Perks: We offer paid time off, paid holidays, and a 401(k) profit share option. Ready to help our members get back on track? Apply today to join a team that values integrity, service, and professional excellence. EEO Job Posted by ApplicantPro

Your role: * Working with various commercial insurnace payers to resolve claims and denials. * Escalating payor issue trends for leaderships consideration along with possible solutions. Providing daily follow-up on insurance correspondence to ensure claim payments are made in a timely manner. * Developing and maintaining updates for any problematic payers and assisting in identifying, evaluating and developing systems /procedures to address issues. * Determining patient eligibility along with basic benefit verification (qualifying diagnoses, prior testing and authorization requirements) and reading eligibility of benefits, to determine claim processing by insurance carriers. You're the right fit if: * You've acquired 2+ years of experience in Revenue Cycle Management, specifically within Collections or Reimbursement Services. * Your skills include: * Experience with denial management, claim follow up, overturning denials and identifying payer issue trends. * Knowledge of insurnace payers, including Medicare, Medicaid, Blue Cross Blue Shield and commercial plans. You have the ability to navigate through various systems to pull information. * Experience with Soarian is a plus. * You have a high school diploma or GED (required). * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. * You're a strong verbal communicator with both internal/external partners How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is an office role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Malvern, PA and Chicago, IL is $23.00 to $37.00 hourly. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA or Chicago, IL. #ConnectedCare This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Key Responsibilities: Order Confirmation & Claim Preparation: Process and confirm orders, ensuring claims are accurately prepared and submitted. Cash Posting: Post payments and update accounts in a timely and accurate manner. Patient Support: Address any patient inquiries regarding billing, ensuring clear communication and prompt issue resolution. Accounts Receivable Management: Work on stop/held accounts to ensure timely billing for rental items. Meet Department Goals: Achieve performance metrics and goals set by the department to maintain operational efficiency. Collaboration with Teams: Regularly communicate with Billing and Insurance team leads to report progress and trends Pay: $17.00 hour Benefits: BCBS Medical BCBS Vision Dental Insurance 401K PTO Benefits

Job Description Swanson Martin & Bell, LLP is looking for a Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues. Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in client relationships. The ideal candidate is energetic, detail-oriented, and able to work independently, as well as collaborate in a team environment. Responsibilities include but are not limited to, solely coordinating the billing process, drafting bills, editing time entries, and finalizing bills that include e-billing. Required Experience & Skills: Minimum of 3 years of legal billing, including e-billing. Multi-payor experience is a plus. Attention to detail is a must, including verbal and written communication. Must possess organizational and time management skills. A high degree of proficiency in Microsoft Word, Outlook, and Excel. Works well independently and/or with a team to assist attorneys. Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, Metra reimbursement, life insurance, vacation and sick time, and holiday pay, and 401(k). Compensation: $65-70k, DOE